[Resolved]  Canon India — Wrong commitment for printer output

Address:Indore, Madhya Pradesh, 452002
Website:na

This is koushlendra sharma i am purchased Canon print MG6570S on date 1/06/2016 Dealer commit this printer give me 250 print out after than using 4 day i got total 50 printout than cartirage finised, after than complaint in canon company they not give me any right solution they suggets me purchased new cartirage new cartiraget cost is 900 and its output is 200 pages.
its half cost of printer. on the printer box and brosher not printed anywhere printers printing output, its fraud with consumer.
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Aug 7, 2021
Complaint marked as Resolved 
Canon India customer support has been notified about the posted complaint.
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Dear koushlendra,

We apologize for any inconvenience caused. Please visit your nearest Canon service center, our team will provide the required assistance. To know more, about our service networks please visit:
http://www.canon.co.in/business/web/servicenet.

Regards
Canon India
Dear Canon india team,

i am already contact with your team your team is suggested me purchasing new cartirage its cost approx 800/- rs.
your canon support and service team is not supportable for customer.
your company and your dealer deliver wrong commitment, and on the your printers box and browser no anywhere mention printing output and fraud with customer because your cartirage cost of your printer costs 40%. its completely fraud with client.

regards

koushlendra sharma
Dear Koushlendra,

We sincerely apologize for the inconvenience caused to you. Please share your contact details at
http://goo.gl/forms/ObILwDw7t2 including a brief description of the issue. We will get in touch with you at the
earliest.

Regards,
Canon India

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