CashKaro.com Complaints & Reviews

Feb 04, 2019

CashKaro.com Customer Care's response Hi Dheeraj! We went through our records & found that your Amazon Gift Voucher was sent to your registered Email ID. It probably got lost in your email’s Spam Folder. However, we have again sent it on your registered mail Id. Please check and confirm if you received it.

Feb 04, 2019

CashKaro.com Customer Care's response Hi Onkar! We tried to get in touch with you over call several times but couldn't connect. As communicated over email as well that we require the screenshots to get this checked with the retailer. After you shared the screenshots, we got this rechecked with the Retailer and according to them this transaction was not made via Cashkaro. Even after multiple follow ups, they have denied paying us any commission for this transaction. This was the only reason that your transaction was not tracked automatically in the first place. Please don’t let this discourage you from shopping through CashKaro, we really did all that we could to fight your case!

Jan 17, 2019

CashKaro.com Customer Care's response Hi Amit!
We deeply apologize for the disappointment caused however we checked our records to find out that your Cashback has already been added in your account reflecting as on 13/1/2019. It will get confirmed after 10 days from the date it was tracked in your CashKaro account. Do connect with us if you need any assistance at [protected]@cashkaro.com.

Nov 20, 2018

CashKaro.com Customer Care's response Hi Sandeep! We are very sorry that you had to go through this. However, none of these numbers is connected to CashKaro. You may please reach out to us on - [protected] or [protected]. You may also write to us at [protected]@cashkaro.com. Also, we request you to please share your registered email id with CashKaro so that we can check your account and resolve the issue accordingly. Thanks!

Sep 20, 2018

CashKaro.com Customer Care's response Hi There!
We regret any inconvenience caused to you here. This is to apprise you that while placing a NEFT payment request the system will ask you for an OTP which will be sent to your registered mobile number with us. You need to enter the OTP in the One Time Password tab. After which your payment request would be accepted. This is for the security reason of your account.

If you still face an issue, we request you to please clear your cookies and caches and try logging in through your default browser. You can also share your registered email id and mobile number so that we can get in touch with you. We hope this is of help to you.

Aug 06, 2018

CashKaro.com Customer Care's response Hi Udayaabhi,

We apologise for any inconvenience caused to you. Kindly share your registered Email-Id we shall check this and resolve your issue at the earliest.

Also, please share your contact number, our team shall call you and look upon your concern. You can also email us at [protected]@cashkaro.com

Regards
Team CashKaro

Sep 20, 2018

CashKaro.com Customer Care's response Hi Bhanushali,

Greetings for the day.

This is to inform you that as per the records we could check that we have confirmed all the three cashback for your Coolwinks transaction. Please check and verify the same. We hope this was of help to you.

In case you still face any issue, please write to us at [protected]@cashkaro.com. Our customer support team help you instantly!

Regards
Team CashKaro!

Aug 06, 2018

CashKaro.com Customer Care's response Hi Haradas Roy,

We regret here for any inconvenience caused to you, however, regarding this transaction you need to get in touch with the customer care team of IHO, as they would be able to assist you better in this case.

Below mentioned is the Email ID for IHO customer care, you can write your concern to them. We assure you that your query would be addressed and resolved by them.
[protected]@iho.in or [protected]@iho.in

We hope this was of help to you.

Regards
Team CashKaro

May 03, 2018

CashKaro.com Customer Care's response Hi Lumbharam,

We're really sorry you faced a problem with your Magzter transactions.

Our support team received your Missing ticket and added the Cashback to your account on[protected]. However, once we received the report from Magzter, we found that the Cashback for the order for which you raised the Missing ticket was automatically tracked in your 2nd account with email "[protected]@gmail.com", hence this was Cancelled by our team.

Once you shared the screenshot of both the orders placed on 9th February, our team added the Cashback again in Pending status which has now been Confirmed as well.

As per the procedure, you may now transfer the same to your Bank account or redeem as Amazon/Flipkart gift voucher.

If you need anything else, you can email us at [protected]@cashkaro.com. We would love to help you :) You can also call us on +91 [protected] or +91 [protected] during 9:30am – 7:00pm on weekdays.

Love,
Team CashKaro

Apr 30, 2018

CashKaro.com Customer Care's response Hi Mithu,

We've checked our records and can see your CoolWinks Cashback has tracked at Rs.49.

Your Cashback has been tracked at the correct amount by the retailer. Reason being, Cashback offered on CoolWinks on 15th April was Rs.50, not Rs.400.

Cashback offer on CoolWinks changed from 400 to 100 on[protected] and then again to Rs.50 on[protected].

We've attached a screenshot of the CoolWinks as it was on 15th April for your reference as well.

Moreover, for your Udyan Tea and other orders, as per the expected date of confirmation mentioned in your account, these will be Confirmed within 60-90 days and you may then transfer the same to your Bank account or redeem as Amazon/Flipkart gift voucher.

If you need anything else, you can email us at [protected]@cashkaro.com. We would love to help you :) You can also call us on +91 [protected] or +91 [protected] during 9:30 am – 7:00pm on weekdays.

Love,
Team CashKaro

Apr 17, 2018

CashKaro.com Customer Care's response Hi Debasis,

We're really sorry you faced a problem with your CoolWinks transaction.

Our support team received your Missing ticket and added the Cashback to your account on[protected]. You can check this in the My Earnings page in your account as well.

As per the procedure, it will be Confirmed within 60-90 days and you may then transfer the same to your Bank account or redeem as Amazon/Flipkart gift voucher.

If you need anything else, you can email us at [protected]@cashkaro.com. We would love to help you :) You can also call us on +91 [protected] or +91 [protected] during 9:30am – 7:00pm on weekdays.

Love,
Team CashKaro

Apr 15, 2018

Paras123456's response Provide my cashback as soon as possible

Feb 20, 2018

CashKaro.com Customer Care's response Hi Akshay,

Greetings from CashKaro.com

We checked your CashKaro account. Rs 400 Cashback for the mentioned transaction was successfully tracked and added to your account on[protected]. You may check it under 'My Earnings' section of your CashKaro account.

It usually takes up to 72 hours for a Cashback to track. In case it is not added in your CashKaro account within 72 hours, you may raise a Missing Cashback ticket from your CashKaro account or mail us the transaction details at [protected]@cashkaro.com. Alternatively, you may also call us on +91 [protected] or +91 [protected] during 9:30am – 7:00pm on weekdays. Our Customer support team will raise the ticket for you and take it up with the retailer.

Hope your issue is resolved. Let us know if you need any other assistance.

Love,
Team CashKaro