CashKaro.com Complaints & Reviews

Hi,

This is sonthu chatterjee. I am a cashkaro account holder who shops quite frequently through cashkaro. While doing shopping i have accrued some cashback more than rs 250/- (Exactly rs 468) /-which i have asked them to deposit into my account. I have given all the bank details to them to deposit the money. It has been nearly 8 days now and i did not receive my money into my account yet.

I have sent a mail but in vain, also tried to call their contact numbers but nobody picking it up. Please help me in this regard.

My cashkaro registered email id is sonthu. [protected]@gmail.com
And my contact number is [protected].

Regards
- sonthu

Hi Team,
I would like to bring to your notice that i did not get my amazon cashback rewards even after expected date. its already a month after expected date. As i got mail form cashkaro on 15-Apr-2016 that "Amazon is conducting their compliance process on risk and fraud management." I need update on this that how long will this process takes to receive cashback.
And there is no reply for my mail even after mailing Customer support for 2 times. I request to process my request as soon as possible.

They send me email as shown below but
But there is no gift vouchers via email receive yet...


It´s that awesome time! Your cashback / rewards payments of rs 2206.92 has been processed. Based on your request you would have either received this payment in your bank account or as gift vouchers via email. Please note that in case of bank payments, the transfer would have come from our company name pouring pounds india pvt. Ltd.

Sir,
i have transfeered the amount of Rs 818 rupees to my bank account and still not transferred from more than 3 weeks and customer care is also not replying and even picking up the phone .
my mail id is [protected]@gmail.com which is linked with cashkaro too.
Please help to resolve the issue as soon as possible as there is no other to contact cashkaro also.

I have opted for amazon coupon as a cashback option. I had balance of rs 1548. Did not received any amazon gift card on mail.
I tried to contact them several times but didn't get any reply on mail or tried to call them but nobody is picking up the call.
They have told that the amazon voucher will get on mail in 5-7 days.
They have faked about their services and promises.

I have requested for the payment of my confirmed cashback of Rs 1007 into my bank account but its been 3 weeks still the payment didn't got credited into my bank account. I have also raised few tickets on cashkaro website but no response is received from there support team.
Also the contact number mentioned on there website seems to be switched off.

I purchased an external hard disk through paytm. For which i navigated through cashkaro.com's link, so that i could get cash back in cash karo account. But after even few weeks of delivery of this product i did not get any cash back. This site is cheating. I have added a picture for the paytm purchase. The pictures also has order id and transaction id. I hope this gets resolved as soon as possible or else i'll go to consumer court and file a case against cashkaro.com.

I got cashback nearly 280rs from cashkaro.com
And i transfer that amount to my bank using neft transaction but still i didn't get it..
I generate ticket with cashkaro but no response i get back..
When i generate ticket i got a mail like bellow.
Thank you for contacting us!
Hi there,
Thank you for contacting the cashkaro team. We’ll get back to you as soon as possible and do our best to ensure you love cashkaro.com just as much as we do! Meanwhile here are some useful links for quick answers:

A) our how it works page answers popular questions like how to get cashback paid, what to do if your cashback is not tracked & more: http://cashkaro.com/how-it-works

B) did you know that cashkaro.com has one of the most generous referral programs in india? When you refer friends, we give you 10% of their cashback from our side, for life. Yes its forever, n ot for 1 or 2 transactions! So refer friends now & start earning now: http://cashkaro.com/refer-and-earn

C) do join our community of over 1.5 million smart shoppers. We regularly run contests and promotions – and lots of fun guaranteed!
www.facebook.com/cashkaro
www.twitter.com/cashkarocom
https://plus. Google.com/+cashkaroindia/

While we look into your email, here are this week’s latest offers. Grab the savings today: http://cashkaro.com/hotdeals/topvouchers

Best regards,
Team cashkaro


But still i didnot get my money into my account...

Hi

Made three hotel bookings from makemytrip.com after clicking through cashkaro.com in december 2016. Cashback of rs. Cashback for rs. 337.50 was tracked for each transaction. But now it is cancelled by cashkaro saying that retailer has not approved the same.

I even forwarded them the delivery confirmation email from retailer (Makemytrip hotels) along with screenshots of retailer's order history page in a separate email. But after second review also the cashback was not given and they are saying it was attributed through some other channel.

If cashback is successfully tracked by cashkaro.com for a particular transaction, then how can the retailer or cashkaro simply deny the cashback saying it was attributed through some other channel. The whole is not transparent.

They are coming up with an absolutely vague reasons for not paying the due cashback.

I purchased some items from firstcry.com via cashkaro.com . But cashback which was to be confirmed in march still not confirmed till now. Last month i had contacted costumer care they said it will be available for payment on 15 april which is a month late but still now april is near end and nearly 45 days past the date of cashback available for payment iand i had not received a penny from cashkaro

my registered email is : [protected]@gmail.com

according to ur statement

"Hi Vishwas,

Hope you are doing well.

This is regarding your ‘Pending’ transactions with Firstcry for the month of October & November 2015. We would like to inform you that the retailer has disapproved these transactions from their end. However, we have not marked these transactions as cancelled and our team is chasing them to get these approved. We are trying to get these resolved at the earliest. Once we have an update from the retailer, we will surely get back to you about the same. We appreciate your patience and cooperation.

Feel free to write back to us at [protected]@cashkaro.com. Have a wonderful day!

Regards,
Team CashKaro"

But my transactions are dated for the month of december and january, please see the photos provided by me. There is no transactions of month october & november.

I had done my purchases from firstcry through Cashkaro.
It tooks about three months to confirm the cashback but more than five months have passed than they are not confirming the cashback.
saying that wait for some time.How much I wait.
It is about[protected] Rs. that is to be confirmed.
My email id associated with cashkaro is: garg.[protected]@gmail.com

I ordered an asus ze500kl mobile in sanapdeal on 18th april 2016 for 8999 for which i have received 6 points as cashback instead of 60 points.
Id: [protected]@gmail.com
Order id: [protected]
Already raised a complaint but no response

Other problem
I ordered lenovo k3 note in flipkart on 8th march 2015 for 8099 for which i did not receive any cashback. I raised a ticket but till now no reply from them except to wait
Transaction reference: od[protected]

I purchased some items from firstcry.com via cashkaro.com . But cashback which was to be confirmed in march still not confirmed till now. Last month i had contacted costumer care they said it will be available for payment on 15 april which is a month late but still now april is near end and nearly 45 days past the date of cashback available for payment iand i had not received a penny from cashkaro

Hello Team,

I have done two transaction on candere from cashkaro but transaction is tracked with less amount and i also contacted to cashkaro acound 10 15 time and this issue is still going from last 1.5 month till now no resolution.

Even now a days live chat is also not possible and they are not replying on my complaint email.

30-Nov-2015CandereRs.8, 319.00Rs.832.00Confirmed
30-Nov-2015CandereRs.19, 595.00Rs.1, 959.00Confirmed

Even i have provided the evidence of the correct transaction.

login id on cashkaro is [protected]@gmail.com

Can yoou please check it on priorty

Cashkaro provides cashback, if you place any online order at listed website through cashkaro. For orders placed at amazon/flipkart, it provides reward point which can be redeemed as amazon/flipkart voucher or can be transferred to any wallet which is mentioned on its website. Just because of this information, i placed the order and got reward point at cashkaro. Now, i am trying to redeem my rewards to my wallet, but now they are forcing me to redeem the rewards to amazon vouchers. I contacted their customer support but no reply has been received. I posted the same on their fb wall, but no proper resolution.

Sir,
Riddhi ma'am told that the bonus of Rs 20 for every first transaction of my referee will reflect is my account by 6th april but I didn't get it till now and you are not even replying. These days cashkaro stopped providing instant action in tracking cashback and also confirming the Pending cashback my amazon cashback of 92.36 and 12.33 is not yet confirmed and Expected
Confirmation Date is given as 3-april-2016. Looking forward For your early action.

MY CASHBACK IS MISSING .

9th Reminder!!!

Send you many reminders, but not getting any updates from cashkaro.

This is regarding my missing cashback which is not received yet.

I ordered Iphone 6s via Cashkaro.com from Paytm @ 2.8 % cash back.
My registered cashkaro ID : [protected]@gmail.com

Transaction details :

order no: [protected]
Paytm cash transaction no: [protected]
Nb Transaction no: [protected]
Transaction date & time :21 Jan 2016 ( 4.33 PM)
Amount paid : Rs.51029

I have redeemed my Reward points into flipkart coupon of Rs 250 on 4th April 2016. But till now i have not received any gift voucher from cash karo.com.

I have also done one recharge from visting freecharge from cashkaro.com, which gives 25% cashback for recharge above Rs50. I have made a recharge of rs 120 on 7th April 2016. But not received any cashback till now.

These people aren't confirming cashback in my pending status. They make fool by saying you might have returned product. Today is 6th april and they haven't confirmed my 7 transactions till now which are in pending status. Making fool to customers saying they give cashback. Do recharges are returned anywhere ?? What foolish replies they give. Always they send thankyou emails never pick up calls.

I have placed missing cashback tickets since 18th of feb 2016. Today is 22nd of March 2016, still no answers on my MISSING CASHBACK tickets.

Also, my pending cashbacks are still not confirmed though the dates are passed. I emailed Cashkaro, contacted them but no replies. They never pick up calls. Very disappointed.