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CC Avenue Complaints & Reviews

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Last updated Apr 1, 2024
Complaints 837
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144
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+91 22 6742 5555
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+91 22 2600 0816
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+91 22 6692 0419
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CC Avenue Head Office Address

Level II, Plaza Asiad, S. V. Road, Santa Cruz (West)
Mumbai
Mumbai City District
Maharashtra
India
400054

CC Avenue reviews & complaints page 39

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R
RameshwarRao
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment deducted from bank but not sent to service provider

Address:Jabalpur, Madhya Pradesh

Beware of Mr Vishwas Patel and ccavenue . Don't ever trust on his completely fraud company. i made a payment using ccavenue payment gateway for an investment advisory services... Bus Mr. Vishwas Patel (CEO of ccavenue) is not releasing my payment either to the company or refund to my account. This is my first experience with the ccavenue and now I come to know that they are fraud and not at all responsible for the people's hard earned...
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P
pradeepnazareth
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ONLINE GINER HOTEL GOA BOOKING VIA CC AVENUE PAYMENT GATEWAY

Address:Dakshina Kannada, Karnataka

Sir, On 21/11/2014 I made an online booking for 2 double rooms for 2 days for my relatives visiting to goa on 12/12/2014 and account was debited for Rs.11998. Before I got reservation confirmation voucher I lost connectivity and later I got the following confirmation message from CC Avenue mail ID: [protected]@ccavenue.com Dear Customer, Thank you for your order from http://www.gingerhotels.com For your convenience, we have included...
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A
amitbadala
from Mumbai, Maharashtra
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AMOUNT DEDUCTED TWICE

Address:Mumbai City, Maharashtra

I was registering for Cmat (FEB-2015), However during online payment the site hanged and it did'n't proceed further. Since I had not received any confirmation message of my payment (nor did i recieved any order number) I assumed that transaction was not successful and i need to pay again . This time site worked fine and transaction was successfully completed ..Order Number: CMAT15FEB510-OL335946 . (Used Debit Card for transaction) Today...
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R
rafideen
from Gurgaon, Haryana
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Payment deducted and not sent to merchant

Address:Chennai, Tamil Nadu

I have ordered a product on liveyoursport.com on which default payment gateway is CC avenue. Payment has been deducted from my bank account and still transaction failure message came from CC avenue and also no information provided to that merchant. I have raised a ticket it was still open for 2 days and no response from them. Live chat always says queue. Again T have raised a ticket for the old ticket but they are idle. Worst shopping ever....
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B
bipin udit
from Moradabad, Uttar Pradesh
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refund money

Address:Champawat, Uttarakhand

Dear sir/Madam, There have been unauthorised withdrawals from my SBI account number is [protected] as the Bank details are given below sr transaction ID date amount 1. POS [protected] 28/7/2014 5000.00 Please arrange to refund the amount to my account....
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R
Rajpati Yadav
from shikohabad, Uttar Pradesh
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not purchased anything (wrongly debit money from account) on 27 july 2014) (

Address:Gautam Buddh Nagar, Uttar Pradesh

from:([protected]@gmail.com) subject:(not purchaces anything (wrongly debit money from account) on 27 july 2014) (dated on 27 july 2014) pos[protected] www.ccavenue.com/charge (rs 2500), pos[protected]rs 2500), pos[protected]rs 2500), pos[protected]rs 2500), pos[protected], (rs 2500), pos[protected], (rs 2500) pos[protected], (rs 2500) pos[protected], (rs 2500)} {( pos[protected], xenon valueserv paytm (rs 2500),...
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G
ganep
from Darbhanga, Bihar
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non-information of delivery time

Address:Dimapur, Nagaland

I ordered a Playback casual shoe YCPQ3607079 at YEBHI.COM on 21 August, 2014 which i made payment at CCAVENUE.COM as shipping address to my location i.e., Dimapur-797112 is not possible. However i have not been informed when will my purchased item be delivered? Please do kindly notify me on the matter....
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N
narpat rathore
from Bengaluru, Karnataka
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Illegal purchasing in my fathers account

Address:Jodhpur, Rajasthan

Sir, yesterday on of the person called and represented himself as SBI ATM processing Centre's representative took the details of ATM and has withdrawn rs. 73343 following are the transactions 1. CCavenue[protected],[protected],[protected],[protected],[protected],[protected] Rs. 19, 782 2. Paytm.com( tr id -694548, 694546, )-9000- 3. Xenon[protected],[protected], )6500......
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U
Uknext Prasad
from Silapathar, Assam
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fraud use of ATM

Address:Bardhaman, West Bengal

Sir,
yesterday on of the person called( mobile No-[protected]) and represented himself as SBI ATM processing Centre's representative took the details of ATM and has withdrawn rs. 21000.00
following are the transactions

1. CCavenue[protected],[protected],[protected],[protected] Rs. 10, 000
2. Paytm.com( tr id[protected]
3. Xenon[protected],[protected]
4. PayU[protected],...
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V
vishal0295
from Bidar, Karnataka
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regarding the transaction of amount during the hotel booking in GOA

Address:Warangal, Andhra Pradesh

I am a consumer who made a hotel booking in GOA through TRAVEL GURU website during december2013, transaction was failed while it is under process and the money got deducted without any booking confirmed .I tried many times to get in contact with your executives but they didnt give proper reply..so make sure that u give response to this and get the amount Rs-11649/ refunded.its been so long eight months passed already, if in case...
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N
Nagalakshmi S
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount has been deducted but not added to Mobikwik Wallet balance

Address:Bangalore, Karnataka

Hi, Yesterday I was trying to recharge my mobile through Mobikwik.com. The amount was deducted from my A/c but it was neither added to my wallet balance nor recharged. Below are the transaction details. Account Number : [protected] Ref # : CCABG1YHB767IGW4932584 TRANSFER TO [protected] AVENUES INDIA PRIVATE Please do the needful ASAP....
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D
Deepak Bishnoi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SOME ONE USE MY ONLINE ACCOUNT CALANDESTINGLY FOR USING ONLINE SHOPING

Address:Jaisalmer, Rajasthan

Sir, On dtd 20th May 14 i send a mail from mail ID ([protected]@gmail.com) to NSDL Complaint regarding PRAN card blocked since long time.Accordingly I recieved a phone call from no [protected] to my cell no [protected] calling person give own details that I myself Sh Avinash and calling you from NSDL Head Office Mumbai and asked him from me about details of my Bank account and my ATM card including my pass word accordingly I give him my account...
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Address:Visakhapatnam, Andhra Pradesh

yesterday, i was buying a bedsheet from shopoyes.com for that i made three transactions for that i got my order no. and confirmation message (order no.-1065, 1066, 1067) but when i checked my transactions on seller's site (shopoyes.com)it showed that you have not made any transactions, there is no order placed by you.while i have the email of my orders .i.e; either ccavenue or shopoyes .com committing fraud....
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K
kishor bhore
from Aurangabad, Maharashtra
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Amount debtied from my account for ticket booking but not got ticket

Address:Aurangabad, Maharashtra

kishor bhore, Thank you for contacting CCAvenue Helpdesk. We confirm receipt of your support ticket. You can expect to receive a reply in the next 24 to 48 hours depending on the complexity of the issue. For your records, the details of the ticket are listed below. When replying, kindly ensure that the subject line is unchanged so that we can serve you better. Ticket ID: 57818 Subject: Amount debtied from my account...
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R
Rakesh Rajan
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding money transaction

Address:Gurgaon, Haryana

i have Recharged my mobile phone with recharge it now .com through syndicate net banking .it transferred my payment through cc avenue gate way and it revealed that he had transferred my 50Rs to merchant but it does not occurred. and my 50Rs has been deducted and my mobile phone was not recharged.so please give me solution for this....
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C
caamitgoyal
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rs 1000 debited from my SBI bank account via www.ccavenue.com/charge SBIPG

Today, Rs 1000 debited from my SBI bank account via www.ccavenue.com/charge SBIPG
This is totally fraud with me. I don't use My bank account today then from where my bank account debited.
Please take an action against the https://www.ccavenue.com/ for my money
Please force them to credited back my money to my bank a/c

Full detail
POS PRCH
POS[protected]
www.ccavenue.com/charge...
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C
caamitgoyal
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rs 1000 debited from my SBI bank account via www.ccavenue.com/charge SBIPG

Today, Rs 1000 debited from my SBI bank account via www.ccavenue.com/charge SBIPG This is totally fraud with me. I don't use My bank account today then from where my bank account debited. Please take an action against the https://www.ccavenue.com/ for my money Please force them to credited back my money to my bank a/c POS PRCH POS[protected] www.ccavenue.com/charge SBIPG THANKS IN ADVANCE AMIT GOYAL...
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S
sunkapoor
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response regarding Refund matters.

Address:Ludhiana, Punjab

I have very bad experience with ccavenue payment gateway service provider. They are nor replying even i generate help desk ticket & mark as urgent but they did not bother to reply. When i contact them on phone they said to generate ticket. But no reply in both ways. I am frustrated......
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A
akhilesh2909
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of order

Address:Indore, Madhya Pradesh

Hi,

I placed an online delivery of flowers(Order No : GTW120245) to my relatives on the occasion of their anniversary by below site.
www.touchflora.com under the name of www.giftstoworld.com and Payment accepted by CCAvenue

It was committed by site that they will be delivering the flowers on same day, i.e. 6th Feb 2014. but no delivery was made.

And I was not at all updated on the status...
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R
RAJESH26283671
from Pune, Maharashtra
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refund my deducted money

Address:Singrauli, Madhya Pradesh

I have transferred 100 Rs two time through my SBI account Debit/ATM via Ccavenue to aam admi party. But some error and payment not deposit to aam aadmi party in account. But 100 Rs two time deducted in my SBI account.Please my amount 200 Rs deposit in my bank account. Our transaction detail here Rajesh kumar vishwakarma Date of transaction 01/01/2014 Ref no.- POS PRCH POS[protected] POS PRCH POS[protected]...
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