CC Avenue Complaints & Reviews

I purchased a product on Jan 7 from biggcart.com for Rs.699 and CCAVENUE sent the confirmation order no 12065 and ccavenue reference #[protected]. However the product is still shown in the biggcart.ocm as unbooked. So I raised a ticket #00017531 at CCavenue on Jan 8 2015. Subsequently I received a mail from ccavenue on Jan 8 that the query was assigned to one Ankit Patel. However even though more than one week had passed, there is no response from CCavenue. Neither the phones of biggcart.com are working nor any response from ccavenue. It is a case of cheating by both CCavenue and Biggcart. Please do not buy by making payment through CCavenue and on Biggcart. Select only Cash on Delivery method. Beware of sites like Biggcart which does not support Cash on Delivery system. They are taking money from customers like me with connivance from CCavenue and dumping the customers thereafter. Beware!!

Beware of Mr Vishwas Patel and ccavenue . Don't ever trust on his completely fraud company. i made a payment using ccavenue payment gateway for an investment advisory services... Bus Mr. Vishwas Patel (CEO of ccavenue) is not releasing my payment either to the company or refund to my account. This is my first experience with the ccavenue and now I come to know that they are fraud and not at all responsible for the people's hard earned money and this company should be banned . I got no mails for my online payment or any trnsaction failure. And the most amazing part is that my account has already been debited. I contact there online technical support, but no reponse. Mr. Vishwas Patel is a cheater as he is not releasing the money and as its have been more than 30 days he is taking interest on my money and not sending my money to the company i paid for the service . In this way he has cheated a lot of innocent people like us. Greedy And Fraud person Mr. Vishwas Patel and CCAvenue.

Sir, On 21/11/2014 I made an online booking for 2 double rooms for 2 days for my relatives visiting to goa on 12/12/2014 and account was debited for Rs.11998. Before I got reservation confirmation voucher I lost connectivity and later I got the following confirmation message from CC Avenue mail ID: [protected]@ccavenue.com Dear Customer, Thank you for your order from http://www.gingerhotels.com For your convenience, we have included a copy of your order below. Please Note :- The charge will appear on your credit card / Account statement as 'ccavenue.com/charge' If you have a question about your order status, you can contact the seller directly by e-mail at : reservations.[protected]@gingerhotels.com. ORDER DETAILS: Merchant Site URL : http://www.gingerhotels.com Order Number: GOI1:[protected] Order Received: Nov 21, 2014 Total Amount : INR (Indian Rupees) 11998.00 Canara Bank Debit Card Holder : PRADEEP NAZARETH Billing Address : (As entered by the Customer) Customer's Phone Number : [protected] Customer's E-mail ID : [protected]@yahoo.co.in Customer's IP Address : 210.212.195.230 Recipient's Name : N/A Shipping Address : N/A N/A N/A N/A N/A Recipient's Phone Number : N/A Special Instructions : None Regards, CCAvenue Customer Service For "Live Support" Click here or raise a support ticket at helpdesk.ccavenue.com I have been contacting GINGER HOTEL GOA since then. They are telling that it is being investigated as they could not trace out my payment. I told them the amount has been debited from account and I sent them my account statements through e mail. I have not been issued reservation confirmation voucher, so i cancelled that reservation. Even after 18 days amount is not credited back to account. Kindly ask CC Avenue Payment Gateway & Ginger Hotels goa to sort out the matter expeditiously and refund the money be transferred back to account. Thank You, Yours faithfully, Pradeep [protected]

I was registering for Cmat (FEB-2015), However during online payment the site hanged and it did'n't proceed further. Since I had not received any confirmation message of my payment (nor did i recieved any order number) I assumed that transaction was not successful and i need to pay again . This time site worked fine and transaction was successfully completed ..Order Number: CMAT15FEB510-OL335946 . (Used Debit Card for transaction) Today i came to know that amount was deducted twice . Student Name : Amit Badala Email id : [protected]@gmail.com mobile no: [protected] Please look into this matter and refund the amount.

I have ordered a product on liveyoursport.com on which default payment gateway is CC avenue. Payment has been deducted from my bank account and still transaction failure message came from CC avenue and also no information provided to that merchant. I have raised a ticket it was still open for 2 days and no response from them. Live chat always says queue. Again T have raised a ticket for the old ticket but they are idle. Worst shopping ever. Please don't go with CC avenue.

Dear sir/Madam, There have been unauthorised withdrawals from my SBI account number is [protected] as the Bank details are given below sr transaction ID date amount 1. POS [protected] 28/7/2014 5000.00 Please arrange to refund the amount to my account.

from:([protected]@gmail.com) subject:(not purchaces anything (wrongly debit money from account) on 27 july 2014) (dated on 27 july 2014) pos[protected] www.ccavenue.com/charge (rs 2500), pos[protected]rs 2500), pos[protected]rs 2500), pos[protected]rs 2500), pos[protected], (rs 2500), pos[protected], (rs 2500) pos[protected], (rs 2500) pos[protected], (rs 2500)} {( pos[protected], xenon valueserv paytm (rs 2500), pos[protected], xenon valueserv paytm (rs 2500), pos[protected], xenon valueserv paytm (rs 2500), pos[protected], xenon valueserv paytm (rs 2500)}, { pos 131992, freecharge freecharge mumbai (rs1000) pos 132258, freecharge freecharge mumbai (rs1000), pos[protected], payu (rs1000), pos 132430, paytm.com noida (rs 3000) pos 132500, paytm.com noida (rs 2000)

I ordered a Playback casual shoe YCPQ3607079 at YEBHI.COM on 21 August, 2014 which i made payment at CCAVENUE.COM as shipping address to my location i.e., Dimapur-797112 is not possible. However i have not been informed when will my purchased item be delivered? Please do kindly notify me on the matter.

Sir, yesterday on of the person called and represented himself as SBI ATM processing Centre's representative took the details of ATM and has withdrawn rs. 73343 following are the transactions 1. CCavenue[protected],[protected],[protected],[protected],[protected],[protected] Rs. 19, 782 2. Paytm.com( tr id -694548, 694546, )-9000- 3. Xenon[protected],[protected], )6500...

Sir,
yesterday on of the person called( mobile No-[protected]) and represented himself as SBI ATM processing Centre's representative took the details of ATM and has withdrawn rs. 21000.00
following are the transactions

1. CCavenue[protected],[protected],[protected],[protected] Rs. 10, 000
2. Paytm.com( tr id[protected]
3. Xenon[protected],[protected]
4. PayU[protected],[protected],[protected]
I request you to stop the transaction .

Rajan

I am a consumer who made a hotel booking in GOA through TRAVEL GURU website during december2013, transaction was failed while it is under process and the money got deducted without any booking confirmed .I tried many times to get in contact with your executives but they didnt give proper reply..so make sure that u give response to this and get the amount Rs-11649/ refunded.its been so long eight months passed already, if in case no response, I shall complaint to the consumer form...

Hi, Yesterday I was trying to recharge my mobile through Mobikwik.com. The amount was deducted from my A/c but it was neither added to my wallet balance nor recharged. Below are the transaction details. Account Number : [protected] Ref # : CCABG1YHB767IGW4932584 TRANSFER TO [protected] AVENUES INDIA PRIVATE Please do the needful ASAP.

Sir, On dtd 20th May 14 i send a mail from mail ID ([protected]@gmail.com) to NSDL Complaint regarding PRAN card blocked since long time.Accordingly I recieved a phone call from no [protected] to my cell no [protected] calling person give own details that I myself Sh Avinash and calling you from NSDL Head Office Mumbai and asked him from me about details of my Bank account and my ATM card including my pass word accordingly I give him my account details as asked by Mr Avinash. Then he told me that switch off your cell phone for 3 hrs then I switch off my cell phone.On dtd 25 May 14 When I checked my account then I found that Rs.37678/- was deducted by by making 20 transactions( on 21 May 14 -08 times, 21 May 14-09 times and on 22 May 14-03 times) Please check illegal transactions made by some one on getting my account details at your end and remite my ammount in my account and fixed the responsibility to defaulter. So that costumer may nor suffer in future. Regards Deepak Bishnoi Con-[protected] [protected]@gmail.com

yesterday, i was buying a bedsheet from shopoyes.com for that i made three transactions for that i got my order no. and confirmation message (order no.-1065, 1066, 1067) but when i checked my transactions on seller's site (shopoyes.com)it showed that you have not made any transactions, there is no order placed by you.while i have the email of my orders .i.e; either ccavenue or shopoyes .com committing fraud.

kishor bhore, Thank you for contacting CCAvenue Helpdesk. We confirm receipt of your support ticket. You can expect to receive a reply in the next 24 to 48 hours depending on the complexity of the issue. For your records, the details of the ticket are listed below. When replying, kindly ensure that the subject line is unchanged so that we can serve you better. Ticket ID: 57818 Subject: Amount debtied from my account for ticket booking but not got ticket Department: Customer Care Type: Issuekishor bhore, Thank you for contacting CCAvenue Helpdesk. We confirm receipt of your support ticket. You can expect to receive a reply in the next 24 to 48 hours depending on the complexity of the issue. For your records, the details of the ticket are listed below. When replying, kindly ensure that the subject line is unchanged so that we can serve you better. Ticket ID: 57818CCAvenue Subject: Amount debtied from my account for ticket booking but not got ticket Department: Customer Care Type: Issue Status: Open Priority: High You can check the status of or reply to this ticket online at: http://helpdesk.ccavenue.com/index.php?/Tickets/Ticket/View/57818 In case you would not like to wait and require quicker assistance, kindly seek a solution by trying out one of these options: Solutions to your situation may be available in our extensive knowledgebase ( Click Here ) or in our FAQs - Frequently Asked Questions ( Click here ). In case these steps do not give you a solution. Click here to chat with our Support Team (Mon to Sun: 24 hours: Support closed on Sun/Mon between 6 pm and 9 am) Warm regards, CCAvenue Helpdesk / Team Avenues Visit us at www.ccavenue.com CCAvenue HelpDesk Support Center: http://helpdesk.ccavenue.com/index.php? Status: Open Priority: High You can check the status of or reply to this ticket online at: http://helpdesk.ccavenue.com/index.php?/Tickets/Ticket/View/57818 In case you would not like to wait and require quicker assistance, kindly seek a solution by trying out one of these options: Solutions to your situation may be available in our extensive knowledgebase ( Click Here ) or in our FAQs - Frequently Asked Questions ( Click here ). In case these steps do not give you a solution. Click here to chat with our Support Team (Mon to Sun: 24 hours: Support closed on Sun/Mon between 6 pm and 9 am) Warm regards, CCAvenue Helpdesk / Team Avenues Visit us at www.ccavenue.com CCAvenue HelpDesk Support Center: http://helpdesk.ccavenue.com/index.php?

i have Recharged my mobile phone with recharge it now .com through syndicate net banking .it transferred my payment through cc avenue gate way and it revealed that he had transferred my 50Rs to merchant but it does not occurred. and my 50Rs has been deducted and my mobile phone was not recharged.so please give me solution for this.

Today, Rs 1000 debited from my SBI bank account via www.ccavenue.com/charge SBIPG
This is totally fraud with me. I don't use My bank account today then from where my bank account debited.
Please take an action against the https://www.ccavenue.com/ for my money
Please force them to credited back my money to my bank a/c

Full detail
POS PRCH
POS[protected]
www.ccavenue.com/charge SBIPG

Today, Rs 1000 debited from my SBI bank account via www.ccavenue.com/charge SBIPG This is totally fraud with me. I don't use My bank account today then from where my bank account debited. Please take an action against the https://www.ccavenue.com/ for my money Please force them to credited back my money to my bank a/c POS PRCH POS[protected] www.ccavenue.com/charge SBIPG THANKS IN ADVANCE AMIT GOYAL...

I have very bad experience with ccavenue payment gateway service provider. They are nor replying even i generate help desk ticket & mark as urgent but they did not bother to reply. When i contact them on phone they said to generate ticket. But no reply in both ways. I am frustrated...

Hi,

I placed an online delivery of flowers(Order No : GTW120245) to my relatives on the occasion of their anniversary by below site.
www.touchflora.com under the name of www.giftstoworld.com and Payment accepted by CCAvenue

It was committed by site that they will be delivering the flowers on same day, i.e. 6th Feb 2014. but no delivery was made.

And I was not at all updated on the status of the order. Now these guys are not replying to my mails on refund of my money, and there contact number is always on voice mail.

ABOVE MENTIONED SITE ARE BIGGEST FRAUD SITE.

Please help me in getting refund of my money amount 1155.42 INR.