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CC Avenue Complaints & Reviews

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Last updated Apr 1, 2024
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+91 22 6742 5555
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+91 22 2600 0816
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+91 22 2648 0772

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Mumbai
Mumbai City District
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400054

CC Avenue reviews & complaints page 42

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H
HEMASHAN
from Delhi, Delhi
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PAYMENT DEDUCTED BUT NOT RECHARGE

Address:Chennai, Tamil Nadu

PAYMENT DEDUCTION BUT NOT RECHARGE

I had recharged my mobille [protected](Airtel) for Rs. 333.00, through the website rechargeitnow.com. The money was paid to CCavenue. and it got deducted from my account though, my cell not get recharged. Below is the details of transaction:

Transaction No IG40013459


CCA11BAIH915IG40013459 TRANSFER TO [protected] AVENUES INDIA PRIVATE

THRU...
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S
scammed
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response after debiting my account with error encountered Message

Address:Bihar

I have made an online payment of 2400 rupees to bharatmatrimony.com uisng CCAvenue payment gateway and step to "Error Ecnountered" page from CCAvenue. I got no mails for my online payment or any trnsaction failure. And the most amazing part is that my account has already been debited with 2400 rupees. I contact there online technical support, but no reponse. Send mails to [protected]@ccavenue.com and no response. I don't know are...
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S
sree_1981
from Mahbubnagar, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount paid product i am not get it

Address:Mahabubnagar, Andhra Pradesh

Respected Sir,

my name is sreedhar i am buy one casual shirt through online shopping in cc avenue Order Date: Nov 21, 2010 but i am not get the shirt order details are given below

ORDER DETAILS:
Merchant Site URL : http://www.fashnvia.com
Order Number: 43155 Order Received: Nov 21, 2010
Total Amount : INR (Indian Rupees) 764.00
State Bank of India Account Holder : S.Sreedhar reddybr...
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R
rajeshpaluri
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction on PVR Cinema via CCA gateway

Address:Hyderabad, Andhra Pradesh

Hi Sir ,

Recently i have booked movie tickets in PVR through online.after booking tickets open CCAVENUE gate way .While opening that gate way transaction failed and deducted my money RS1085.
how can i get those money from that company...?
please help me or suggest me

Regards
Rajesh.
[protected]@gmail.com...
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P
pratikchandrakar
from Gidam, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charged for failed transactions, TWICE!!!

Address:Chhattisgarh

I used TWICE ccavenue to buy PVR movie tickets from www.pvrcinemas.com site. The transaction was successful from my bank account but failed from ccavenue gateway, so my ticket didn't got booked but a total of 1240 (2*620) rupees was deducted from my account & more impotently, I didn't got any confirmation from either PVR or ccavenue regarding refund of my transactions, they don't have any customer care number/ email to...
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K
kehar83
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no secret code received on mobile for make transaction

Address:Solan, Himachal Pradesh

dear sir,

my mobile no. [protected] registred on internet banking facility and earlier when i did the payment through net banking i get a secerate code on mibile for payment but from few day this facility closed on my mobile. and i suffering for hard problem for make payment to dishtv or other.


so please activate the same. i shall be highly gratefull to you.


thanking you
br...
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A
Amit_chopra123
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheated by shop4reebok and CCAvenue.

Address:Jammu, Jammu and Kashmir

Hi, My name is Varun Mahajan and i paid to the Welcome To Reebok on 8th june for one pair of shoes and i pay them through my mastercard debit card and when i paid i just receive one email from the shop4reebok.com and their payment gateway is ccavenue.com and i received email from the ccavenue and that mail is :-

email address is :- [protected]@ccavenue.com

Dear Customer,

Thank you for your order from...
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V
vinee96
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge not successful

Address:Faizabad, Uttar Pradesh

Recharge not successfull
I had recharged my mobille [protected] for Rs. 10.00, through the website rechargeitnow.com. The money was paid to CCavenue. and it got deducted from my account though, my cell didi not get recharged. Below is the details of transaction:

card holder = vineet pandey
Account Number(State Bank of india) : [protected]
Transaction Date : 08/05/2010
Transaction Amount : (INR)10.00...
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Hemant Gupta
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money refund

Address:New Delhi, Delhi

I shopped a flower bouquet which order was cancelled and money refund process was in process through ccavanue and in this regard i recieved a mail from ccavanue which is given below with message.

"From: [protected]@ccavenue.com
To: hemant.[protected]@adityabirla.com
Sent Date: Mon 08 March 2010 [6:6:22 PM]
Received Date: Mon 08 March 2010 [6:8:11 PM]
Subject: Order Refund from ccAvenue...
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S
sandeep kishore
from Mumbai, Maharashtra
Jul 28, 2022
This thread was updated on Jul 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of transaction failure

i have made a transaction from www.rechargeitnow.com to recharge my mob no [protected] of INR 333.0 .The amount is deducted from my pnb (punjab national bank )account. then i got a mail from rechargeitnow which states that
"We did not receive a response from the payment gateway for the transaction you initiated as per the following details:

user id: chaudhary.[protected]@gmail.com
order id: SA[protected]
subscriber...
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A
Arjun Sibal
from Jaipur, Rajasthan
Jul 4, 2021
This thread was updated on Jul 4, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment deducted from bank but not sent to service provider

i made a payment for mol points at global.mol.com using netbanking with ccavnue
the patyment was for Rs 2,999 on 24 feb 2010
however,while the amount was deducted from my bank ccavenue took 7 days to finaly claim they had recieved it,after this they claim its been sucessfully acpeted at the merchant website
however the merchant webiste when contacted claim its still with ccavenue,even after 3 days cc avenue has refused...
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Imran Sayed
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refunds.

I paid Rs.9090 to book a hotel room on Makemytrip.com (Ref #[protected]). I used Netbanking as payment option. After my bank processed the payment, CCAvenue gave an error that transaction id cannot be generated. The same happened when I tried to pay Rs.330 to DishTV (Ref #[protected]). So, this is not the problem of the merchants but of CCAvenue. They do not pick up my calls and the reply to my e-mail has been unsatisfactory.

I...
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Vaibhav Rana
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charged for failed transactions, TWICE!!!

I used ccavenue to register for bigflix movie rental service and the transaction failed ***************[protected] and ***************[protected]. so i tried again and it showed another error(2029) . the statement shows i was charged twice for something i never got! i tried to raise a dispute on ccavenue.com and there is another error regarding the webpage! i tried to find the contact no. and even that page has an error!...
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N
Naveen Kumar V
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Refund

Hi,

I made a payment to a theatre for booking tickets through ccavenue.com. The transaction did not happen at that time and teh tickets are not booked, but ICICI bank sent the money the next day to CCAVENUE. But the tickets which I blocked were already booked by some other person because the money did not get transfered by the bank when I booked for the first time. The next day CCAVENUE sent mail saying that they received the...
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S
siddharthjain
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance got deducted from my account but payment not done

I made an online payment for bouquet delivery. The site is http://www.floristbangalore.com/
When I fullfill all my details and submit the form to made the payment, it re-directed to CCAvenue.com, ..and after that I filled my SBI debit card details and click on pay button but after 5 mins a window came up saying "Error in Transaction" and the payment was not done. But the money got deducted from my account. RS 659
I...
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biju george
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no refund even after 2 months

order no from customerneedz is[protected]. i booked a ticket from chennai to bangalore on march 9th. the next day their customer service agent called me and said since the bus was cancelled they would refund my money. itz over 2 month i have send so many emails & made so many phone calls, they keep blaming ccavenue their transaction processing vendor for the delay, when i asked this to be escalated to a manager, they keep saying manager...
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Chakravarthy JSK
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Does Not Own the Order Responsibility

Hi,
I have placed an order on this company (CART[protected] on their website and made the payment through CC Avenues.

Flower Plaza has only two contact numbers (mobile numbers) among which one is always switched off and the other was never attended to. Neither Flower Plaza nor CC Avenue is able to provide me the status of my order and flower plaza is not attending to my calls.
If any one of you want to verify please...
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