CC Avenue Complaints & Reviews

I have very bad experience with ccavenue payment gateway service provider. They are nor replying even i generate help desk ticket & mark as urgent but they did not bother to reply. When i contact them on phone they said to generate ticket. But no reply in both ways. I am frustrated...

Hi,

I placed an online delivery of flowers(Order No : GTW120245) to my relatives on the occasion of their anniversary by below site.
www.touchflora.com under the name of www.giftstoworld.com and Payment accepted by CCAvenue

It was committed by site that they will be delivering the flowers on same day, i.e. 6th Feb 2014. but no delivery was made.

And I was not at all updated on the status of the order. Now these guys are not replying to my mails on refund of my money, and there contact number is always on voice mail.

ABOVE MENTIONED SITE ARE BIGGEST FRAUD SITE.

Please help me in getting refund of my money amount 1155.42 INR.

I have transferred 100 Rs two time through my SBI account Debit/ATM via Ccavenue to aam admi party. But some error and payment not deposit to aam aadmi party in account. But 100 Rs two time deducted in my SBI account.Please my amount 200 Rs deposit in my bank account. Our transaction detail here Rajesh kumar vishwakarma Date of transaction 01/01/2014 Ref no.- POS PRCH POS[protected] POS PRCH POS[protected]

some person had used my sbi debit card no.[protected] to shop worth Rs.46, 791/- at http://www.ccavenue/.com. Please stop the delivery to that very person and let me know his address at which he wants delivery? Please also take action at your own level. I am also sending my complaint to various cyber agencies. Thanking you.

I have made payment of Rs. 100 via SBI net banking for adding money in my wallet for online recharge at www.mobivik.com. My balance has been deducted from my account but not credited in my wallet at mobivik. (CCAAK1PCI106IGN9532520 TRANSFER TO [protected] AVENUES INDIA PRIVATE) this is what ref no. are showing in my account so please help me and deposit that amount in my account as early as possible

Dear Sir, 1. On 10 Jul 2013, a sum of Rs 255/- were deducted from my Saving Bank Account towards Tata Photon recharge vide Transaction No IGJ9885088 but the same was not successful. It was shown that if my recharge is failed then I need not to worry, my money will be credited back to my account after some time. But it is seen from the Account that above amount still not been credited back to my account. 2. Kindly do the needful to credit my amount back. Thanking you Sir, Yours truly, (Shashikant Nayak)

That i have credited Rs.301/- for gprs pack of BSNL through the Axis Bank located at Bhanjanagar in the state of Odisha on 05.07.2013 and the said amount is credited through internet banking to the billdesk of CCAVENUE.COM (vide reference no. ICONN/78072891/050713/CCANENUE.COM/CHARGE) and I observed that the transcation was successful. I have recharged through Mobikwik.com (vide reference no. [protected] of mobikwik.com) but to my surprise still gprs have been activated in my mobile No. +91 [protected].
I request you to direct these companies either to refund my money or to provide gprs pack immdiately to my mobile set as due their unnecessary delay I have bearing loss as due to internet facility in my phone money is debited from my main balance and I suffering a lot for this reason.
Thanking you,
[protected]@gmail.com

sir,
i submit form for trainee post in "SAIL" company through ccAvenue online transcation,but due to internet failure my form couldn't be submit to
sail,but amount deduced from my account and because of last date i again submit form and got success this time and i thought my amount will
come back into my account within 48hrs but they didn't return my amount.i mailed them also many times but noyhing happened.pls sir help me
in this issue.i shall be very thankful to u.
(attach of online trans.)

regards
Amrendra Narayan Mishra
[protected]
[protected]
email -amrendra.narayan.[protected]@gmail.com
account no(sbi)-[protected]

I was submitting Banaras Hindu University UET 2013 Entrance Fee by online banking through State Bank of India, once the money was deducted and no conformation page was generated, so I paid the money again and conformation page got generated this time. But money was deducted two times for the same purpose.

No BHU personnel are helping me with this, even after writing to them several times.

Details of the transaction are as follows:
Date 19-Mar-2013
Narration TO TRANSFER INB Avenues India Pvt. Ltd
Ref. No. CCA13COIF380IGH0482008 TRANSFER TO [protected] AVENUES INDIA PRIVATE
Amount 714.00
SMS REF. No. IGH0482008

Hi,

I used ccavenue to recharge my prepaid idea phone on saturday 12th january, 2013 with Rs.112. I received a mail saying my transaction has been failed and my money will be refunded to me in 2 working days. Since more than a week have passed now, please let me know when i shall expect my money to get refunded.

Thanks&regards,
Kirti

sir my self cs mohanty try recharge my mobile no [protected] through just recharge it.com money is deducted from bank but no recharge till now and no money is back....having reference no CCA12LMKS878IGE4810880 TRANSFER TO [protected] AVENUES INDIA PRIVATE.so plz take necessary steps thank u

i use online recharge option to recharge my sun direct DTH through www.ccavenue.com . after whole processing it gave an error and my sun direct did not recharge but money of 200 deducted from my sbi account. i receive a message of purchasing worth Rs 200 on pos [protected] at www.ccavenue.com/charg txn#[protected]. pls do necessary

Hi..

WE have booked our Bus ticket by using Neeta Services at 'http://neetabus.in' and the payment gateway was CCAvenue. Also we have recieved acknowledgement mail from CCAvenue that the payment has been successfully recieved, however when I contacted NeetaBus Call Centre for tickets, then they told us that the tickets are not yet booked and they confirmed us that the payment will be deposited back in our account in the next 7-8 working days. But till date (almost after 16 days) we have not yet recieved our payment.

Kindly help us here in getting the amount back in our account.

Please refer below mail from CCAvenue for your reference:
"Dear Customer,

Thank you for your order from http://neetatoursandtravels.com

For your convenience, we have included a copy of your order below.
Please Note :- The charge will appear on your credit card / Account statement as 'ccavenue.com/charge'

If you have a question about your order status, you can contact the seller directly by
e-mail at : [protected]@neetabus.in.

ORDER DETAILS:
Merchant Site URL : http://neetatoursandtravels.com

Order Number: 2182224 Order Received: Nov 1, 2012

Total Amount : INR (Indian Rupees) 1600.00
Kotak Mahindra Bank Account Holder : MINAXI BASAK
Billing Address : (As entered by the Customer)
[OPTIONAL]
Pune Maharastra
411038 India
Customer's Phone Number : [protected]
Customer's E-mail ID : minaxi.[protected]@bt.com
Customer's IP Address : 202.67.7.150

Recipient's Name : N/A

Shipping Address :
N/A
N/A N/A
N/A N/A

Recipient's Phone Number :
N/A

Special Instructions :
Pickup for 2 from Kothrud


Regards,
CCAvenue Customer Service"

Regards,
Minaxi Basak
[protected]

Hello Sir,

I'm Sivaram, On july 9th 2012 i was try to recharge my mobile through a site "www.rechargefreak.com" which is providing services like mobile recharge and other etc. Made the transaction to Debit card, but the amount goes to "CC AVENUE" and the rechargefreak.com site says Transaction Failed and it was not recharged my mobile. I wrote many mails to CC avenue but they did not respond to those mails. Problem is not losing my Rs98 money. People loses the trust on online service providers.Please consider and provide favour.

Thanks in advance,
Sivaram.

HI all,

It seams ccavenue.com has been helping rough organization like who promise gift delivery to your loved one but don't do delivery despite deducting amount.

I did order through www.orchidsnroses.com on 1 august 2012. till 6th delivery didn't happened. when i called up to phone number on their site no one picked the phone despite phone has been ringing. i tried many time but no response. i then wrote an email which they replied back that is my problem and not their ( look like they saying we have eaten your money you fool).

i wrote them if they have any problem i can ask someone to collect the gift. however they have not replied yet. i did shared my mobile number too.

it looks like ccavenue.com is also participating with them in such fraud

I will be taking this issue with consumer fourm as it looks like i am not the only victim who has lost money and have faced relationship deficit due to them.

Order Number: CART31727595

Merchant Site URL : http://www.orchidsnroses.com
Order Received: Aug 1, 2012
Product ID Description Qty Unit Price
ODRYFR0702 Assorted Dry Fruits with 2 Cadbury 5 Star Bars 1 Rs 1049.00

let me know if anyone has taken them to court or willing to support me on this.

Hi,
I ordered gifts worth Rs1995/- on 27th march 2012 via giftstoworld. They dint deleiver the gifts neither they refunded my money. Nobody is responding to the calls now. Once they picked and informed me that they have asked for refund and its with CCAvenue now and they will be refunding it within few days and i will receive before 7th April. Its been more than 2 and half months now, i still dint get any refund/ response from them.

We are Tech Care Solution Technologies Pvt Ltd, a call-center in Srinagar J&K. we got email from Raghavendra Web Solutions scammer fraud company, that we will be getting HDFC, CCavenue & MercaWay, Citi Bank payment Gateway as we were looking for one for our tech support business for US customers. he sent us emails regarding the same & asked an amount of about 400,000 for the same. We forwarded some amount i the initial stage for the payment gateway services to Raghavendra Web Solutions scammer fraud company, but neither he provided any payment gateway nor he provided any refund as the promised time frame was 1 week. It has been more than 2 months now approx & from the last 1 month he is not answering our calls neither is he replying to our emails now.
Don't know how CCAvenue can make such scammers & fraud company like Raghavendra Web Solutions as their authorised resellers. We are about 20 people who have been scammed by Raghavendra Web Solutions scammer fraud company, & we are going to lodge a mass case in our respected states all over India against CCAvenue & Raghavendra Web Solutions.
Hope no one else is scammed by Raghavendra Web Solutions scammer fraud company,....
ahmad-[protected]
mir-[protected]

Respected Sir/Madam,

My name is Sudhir Bhati & I buy a gift (one quantity) on 23/02/2012 (code : UBGC501) from uttarbharat.com & I paid for this Rs.383/- but the money debited from my Bank of Baroda account named Sudhir Bhati (Visa Card No. [protected]) three times & the mercant site automatically make it quantity 4 quantity. So, totally money debited from my account is Rs.1149/-. So, I cancelled my order on that time (23/02/2012). I have complaint to ccavenue.com also but they not returned my money till today & on 27/02/2012 i complainted to Bank of baroda also (Complaint no. 19306) but they also not responed. So, please understand me & help me.

Order No.[protected]/[protected]/[protected]/[protected]
Bank of Baroda Complaint No. : 19306

with regards,
Sudhir Bhati

Hi CCAvenue Team,

The following amount of Rs300 has been deducted from my bank account on 20th Mar 2012.

I have not booked any ticket with redbus. Something went wrong and money has been deducted wornlgy from my account.


I did someother transaction for my Mobile recharge through CCAVENUE gateway, But you guys using my credidentials have decuted same amount on some other vendor.

Please take actions to refund my money immediately. I have sent email earlier on this same case 2 times.

But I never got any reply. Please Consider this on priority and reply me.


The details from my Bank are as follows.

20-MAR-12 OS:CCAV CCAVENUE [protected] - PG-[protected] 20-MAR-12 300

[protected] - Successful Transaction.
Merchant Order Number - 9350376
Merchant Website - http://www.redbus.in
Merchant Email Id - [protected]@redbus.in
Merchant Contact Number : [protected]/[protected]/[protected]/[protected]/[protected]

Request you to contact the merchant for any further details.



Thanks,
Sivaguru
+49-[protected]

Dear Sir,
please help me to solve my problem. my Order No.
ML[protected] is showing payment failure.
i had been recharged through www.gorecharge.com date[protected], payment deduct but recharge failed, i had many complaint to CC Avenue but my deduct amount not refund on my account, plz look the matter & solve this,
My A/c No. [protected] , UCO Bank Rajnandgaon,
Plz help me.

Thank You
Mo. [protected]
Manish Kumar Mourya