Central Bank Of India Complaints & Reviews

Please note I have made payment on 04.07.2018 thro’ CENTRAL BANK OF INDIA net banking at around 10.53 am but I have received message from THE CONCERN (LIC) the transaction failed due to ‘not authorized by the bank.
While the payment which is failed I enquire with the LIC officials they clearly sent me a letter stating that the payment at 10.30 am is not deposited under the policy and suggested to contact the branch .here with attaching ref.details.
Transaction date:[protected]:53:10
Merchant code: IB00004
Merchant name: LIC
Bill paid: RS 3042
Debit a/c: HS-[protected]
JOURNAL.NO:[protected]
BRN : NCBI[protected]
REF NO: [protected]

I have used atm of oriental bank of commerce through debit card of central bank of india where transaction was declined but my account debited on 13.07.18. kindly reverse the amount.
This transactions was done at oriental bank of commerce ATM at sunder our varanasi vide transaction no 3182, response code was TRANSACTION DECLINED, FUll REVERSAL
S p singh varanasi

I am an Account holder of Central Bank of India, Udyog Bhawan Branch, New Delhi. I recharged RS.399 for Jio mobile on 02/07/2018 through my Debit card of Central Bank of India. Though the transaction failed Rs. 399 was deducted from my account and its still not refunded. Its already been 1 week but no refund too place. Kindly look into the issue such that my money gets refunded back into my account to the earnest.

Krishna Bodra
mob.[protected]

A wrong monetary transation has been done by mistake of Rs 35000 + 150000 + 150000 and deposited in the account no [protected] ifsc code CBIN0283195 . Kindly hold that much amount in the said account. Till the matter finalised. The details are as follows .
Name Mrs GANGOTRI
A/c no - [protected] ifsc code CBIN0283195 New Delhi Branch
Kindly help.
Thanks. hivi

Please note that there is a wrong transaction from my end to the above account number through mobile banking of axis bank. kindly hold the only that much amount of your consumer. the details are as follows
The name of your consumer-- Mrs GANGOTRI A/C no [protected] ifsc code CBIN0283195 NEW DELHI branch
wrong transaction from
B. Banerjee Axis Bank customer orissa Jharsuguda Branch IMPS Ref no[protected] Rs 35000 on 6.7.18 again on 7.7.18 Rs 150000 IMPS Ref no[protected] Again Rs 150000. kindly hold the above amount against this complaint till finalized. Thanks for help

Dear Sir/Maam,

I Am R.Madhusuthanan with KVB account no [protected] has sent an amount of Rs 10000 /- wrongly to the following account mentioned below on 25.05.2018 through NEFT Transfer. I have send Request letter's to both involved Banks and personally contacted KVB assistant manager regarding this issue. So far, there is no development in this issue as i dint receive any kind of notification regarding refund of the amount. It's has been 4 weeks since i given a formal notification on this issue.

Hope management look into it and give a good feed back regarding refund of the wrong transaction. Looking forward for a fast action from the management. Thank you.

Acc no : [protected]
Bank : Central Bank of India
Branch : Peelamedu coimbatore
IFSC code : CBIN0280913

Dear sir, I did an AEPS withdrawl transaction at SBI customer service point rupni -1A74K346 my transaction status is failed but my account got debited of sum 10000 rs. sir please look into my problem and solve it immediately.
a/c- [protected]
uid[protected]
RRN NO[protected]
DATE- 06 JULY 2018
TIME- 12:35:43
debit amount- 10000 rs.

Dear PM, I am VIVEK KUMAR SINGH I did an AEPS withdrawl transaction at SBI customer service point rupni -1A74K346 my transaction status is failed but my account got debited of sum 10000 rs. sir please look into my problem and solve it immediately.
a/c- [protected]
uid[protected]
RRN NO[protected]
DATE- 06 JULY 2018
TIME- 12:39:12

Good morning sir,
I am shishupal narayan. Maine near ke icici atm se paisa nikalane ke liye gya tha but sb process hone ke baad paisa nhi nikala or mere account se paisa deduct ho gya. Mai customer ka no lga rha hoon to nhi lg rha h or nahi koi massage aa rha h.
So please sir help me.
Vo paisa kitne din ya kitna samay me aayega (₹10000)
Shishupal narayan
Thanks sir...

I have observed that some procedures are not automated in your bank. i have taken home loan from your bank and while taking the yearly statement for it returns purpose, the statement for intrest and principle component was not generated automatically as will be seen in other financial firms. i observed the bank manager calculating manually using calculator and writing in the format.
With this later i could see the calculations were wrong.
As there is a possibility of such type of mistakes to any customer, i request your bank to automate the process, so that, not only interest certificate but also the period pending for further emi payments can automatically be shown even in the case of partial prepayments of the loan.

I have visited an atm of state bank to withdraw money but i didn't get the money and at the same time the balance was deducted from my account. The atm display screen at that time showed "time-out". The branch is boko. The date was 30th july 2018. It was around 10:30am. The amount i have entered was 20000. I didn't get anything from the atm and it showed time-out.

I have one savings account and one demat account, i wanted them to be linked, after repeated applications it still remains unattended

I tried to contact several times their customer care there is one facility when demat account can be traced using name search that also remained unattended

Their mumbai officials never are willing to listen to any complaint

Jayati Ghoshal

Dear sir,

On dated 17-may-2018, i have raised the complain through central of india for payment deduction of rs. - 3700 in our a/c no. - [protected].
Transaction failure date - 11-may-2018.
Complain no. Which provided by branch to me for your reference - 2404999.

Please do the needful, yet not taken corrective action for my complain id. I have already raised the mail of below mail id which provided to me by call center - [protected].
1. - [protected]@centralbank.co.in
2. - [protected]@centralbank.co.in

Regards,
Ajit shubham.

We received cheque from jsw steel ltd. Warrant no. 145394 for rs 140/-
In favour of mrs meheroo minoo dumasia dated 15th june 2018.
This account is held in khodadad circle branch, dadar (E), mumbai 400 014.
The cheque has been deposited in the bank mentioning the amended account no:"[protected]"
To mitigate problem in future we wrote a letter to jsw to note the change and to authenticate the change we requested the branch manager mrs s. K. Janaki to attest the same. We were told that we would be charged rs 100/-
What we want to know why the customer should be charged for changes made by the bank which is no fault of the customer seeking to rectify the amendment?

Dear sir,
I am shalik sheshrao rathod at+post, shiwni, tq, ghatangi, dist, yavatmal mobile no-[protected], [protected] sir maz account no -[protected] ha aahe pradhan mantri mudra yojana me tahet lon ke liye 12/01/2018 ko applications diya tha central bank of india branch mohada tq, kelapur, dist, yavatmal me bank manegar ne lon manjur karnekeliye 20000 hajar rupai mange gaye please sir help you lon nahi howa to susaid karneki nawbat aagaye hai please sir help mi

Complaint against fraudulent transactions

I niyanta h sailor working at the gujarat cancer & research institute since 2015. Our institute has its employee’s salary account at central bank of india, chamanpura branch, civil hospital campus, ahmedabad, gujarat, india my bank account number is [protected]. I received a fraudulent call ([protected]) on my registered mobile number ([protected]) from central bank of india on 19/06/2018 at 2:40 pm. The fraudulent caller said that your account is not linked with kyc and is under process of getting blocked and if right at the moment the process of linking the kyc is not completed it will be fined with 25000/- than caller said he is calling from the central bank of india chamanpura branch located downstairs my office building and you stay on line while he will ask me for the card details and will provide me three otps after giving those i should come down to the bank office and verify the process. He said he is s. K. Verma from cbi chamanpra branch ahmedabad. He also gave me my card details (Rupay card), my name and cards series number. Manner in which he was talking i believed that he is a genuine caller and i provided my details as demanded by him after that i got 7 otps from the central bank of india which on his demand i shared to him, immediately i received two debit messages, looking that message i suspect that this is a fraud call and immediately i started to walk towards the bank which is down my office building. I reached the bank while the call was on line and asked to the office staff about the matter and immediately the caller disconnected the call. During this time the caller had already transacted about 1 lakh rupees from my account (25000, 24998, 10000, 19999, 9999, 9999) immediately i asked my bank staff (Authority) to take necessary actions in this matter but they simply asked me to file a complaint in cyber-crime cell regarding this and did not took any efforts to stop the payment or to stop the online gateway. Immediately i went to the cyber-crime office and filed an official complaint at cyber-crime cell office. Next day i also filed an official complaint to the bank manager regarding this matter. But till that time the said branch authority had not taken any actions to stop the transaction gateway or to stop the payment. I am not aware about the banking rules and regulations but i came to know afterwards that there a provision in the bank rules that in such cases bank should immediately act to stop the gateway for the fraudulent transactions, but nothing was done by the bank authority in my case. Due to this i am at loss of 1 lakh rupees.

Further i also asked my bank to provide me the transaction ids for the six transactions that has been done as fraudulent authorization, but they said they don’t have transaction ids and provided six journal number as below:

Rupees journal no.

25000. Dr[protected]

24998. Dr[protected]

10000. Dr[protected]

19999. Dr[protected]

9999. Dr[protected]

9999. Dr[protected]

It is rather surprising that in central bank of india there are no transaction id nos and we are not getting any merchant’s details.in other banks we are receiving the transaction id or merchant’s details, which is more useful for the bank and the account holder to stop such type of fraudulent transactions.

I brought to your notice that in last two months in our office we have received so many similar fraudulent calls in a different manner, even though i do not understand why the bank authority remain silent about this issue.

Kindly i humbly request you to find out the fraudulent transactions and stop the fraudulent transactions and after that all my 1 lakh rupees to be credited to my account immediately.

Ms. Niyanta h sailor

Plot no:764/2,

Sector;7/b

Gandhinagar: 382007,

Gujarat, india

Mobile no: [protected]

Email: [protected]@gmail.com

I niyanta h sailor working at the gujarat cancer & research institute since 2015. Our institute has its employee’s salary account at central bank of india, chamanpura branch, civil hospital campus, ahmedabad, gujarat, india my bank account number is [protected]. I received a fraudulent call ([protected]) on my registered mobile number ([protected]) from central bank of india on 19/06/2018 at 2:40 pm. The fraudulent caller said that your account is not linked with kyc and is under process of getting blocked and if right at the moment the process of linking the kyc is not completed it will be fined with 25000/- than caller said he is calling from the central bank of india chamanpura branch located downstairs my office building and you stay on line while he will ask me for the card details and will provide me three otps after giving those i should come down to the bank office and verify the process. He said he is s. K. Verma from cbi chamanpra branch ahmedabad. He also gave me my card details (Rupay card), my name and cards series number. Manner in which he was talking i believed that he is a genuine caller and i provided my details as demanded by him after that i got 7 otps from the central bank of india which on his demand i shared to him, immediately i received two debit messages, looking that message i suspect that this is a fraud call and immediately i started to walk towards the bank which is down my office building. I reached the bank while the call was on line and asked to the office staff about the matter and immediately the caller disconnected the call. During this time the caller had already transacted about 1 lakh rupees from my account (25000, 24998, 10000, 19999, 9999, 9999) immediately i asked my bank staff (Authority) to take necessary actions in this matter but they simply asked me to file a complaint in cyber-crime cell regarding this and did not took any efforts to stop the payment or to stop the online gateway. Immediately i went to the cyber-crime office and filed an official complaint at cyber-crime cell office. Next day i also filed an official complaint to the bank manager regarding this matter. But till that time the said branch authority had not taken any actions to stop the transaction gateway or to stop the payment. I am not aware about the banking rules and regulations but i came to know afterwards that there a provision in the bank rules that in such cases bank should immediately act to stop the gateway for the fraudulent transactions, but nothing was done by the bank authority in my case. Due to this i am at loss of 1 lakh rupees.
Further i also asked my bank to provide me the transaction ids for the six transactions that has been done as fraudulent authorization, but they said they don’t have transaction ids and provided six journal number as below:
Rupees journal no.
25000. Dr[protected]
24998. Dr[protected]
10000. Dr[protected]
19999. Dr[protected]
9999. Dr[protected]
9999. Dr[protected]
It is rather surprising that in central bank of india there are no transaction id nos and we are not getting any merchant’s details.in other banks we are receiving the transaction id or merchant’s details, which is more useful for the bank and the account holder to stop such type of fraudulent transactions.
I brought to your notice that in last two months in our office we have received so many similar fraudulent calls in a different manner, even though i do not understand why the bank authority remain silent about this issue.
Kindly i humbly request you to find out the fraudulent transactions and stop the fraudulent transactions and after that all my 1 lakh rupees to be credited to my account immediately.

Ms. Niyanta h sailor
Plot no:764/2,
Sector;7/b
Gandhinagar: 382007,
Gujarat, india
Mobile no: [protected]
Email: [protected]@gmail.com

Sorry to say but you have posted a Numbers for customer help was useless because nobody taking call or receiving call of its. what a Joke by central bank of India.Below mention phone numbers showing on site is useless company just wasting their money for it.[protected] &[protected].

I tried last one Hour so many call nice joke Central bank of India management i feel i did crime to open account in Central bank.

Myself abhishek chatterjee. I have a home loan a/c in your bank a/c no - [protected] (Prince anwar shah branch (01663), kolkata). I have taken this loan on 11/11/2013.
This home loan taken form you against vedic village smart home project. (Block no – 3, flat no-a).
This project is approved by your esteem bank.
As per discussion with your the then branch manager he assure me that my emi will start after possession of my flat.

From 13/11/2015 my emi starts but unfortunately till date i have not received my flat.

Being an approver of this project you are not following up with your client properly this is what i fill. Being a bank this is also your responsibility to look into this project wheater this project is running properly or not as per there commitment to the customers.

In this context i have totally lost my interest in this project and i already inform vedic via mail and heard copy letter too. After sending many mails (More than 50), in the month of january'2018 mr. Arnab dhar from vedic called me and told me that they will refund my money along with interest. But still no action taken from them.

So requesting you kindly look into this matter on urgent basis so that i can refund my money back.

And also please do not deduct any emi from my account as you are also not serious about following up this projects?

Why your bank approve this kind of projects??? We as a customer believe in nationalized bank approval. If you dont give approval to this project then i will not booked any flat to this project. Before giving approval to this kind of project you should cross check thoroughly. This projects becoming nightmare to me. You should take responsibility to solve this matter on urgent basis (Within this month).

Please let me know the action taken from your end.

Add of developer - greentech it city pvt ltd.
1/1b, upper wood street, kolkata-700017

The deposit counters staff of cbi, napier town branch, situated at gorakhpur jabalpur (Near petrol pump) is denying from deposit rs. 3000/- (Less than 20 thousand) which was to be deposited into my niece saving account of cbi ara bihar branch. Many inquiries were done by him for a meager amount of rs.3000/- cash in rude manner and humiliated me. He behaves rudely with me and threatening to impose charge. Is this a chargeable? I have always provided my id proof to him but still he denies to deposit the case of rs. 3000/-. Sir, please advise me whether cash deposit is accepted or not. As i know according to rbi and sc, it is still in provision. Sir, as i suffered much today on 15.06.2018 at your said branch, my complaint against the cashier may please be lodged to take appropriate action for harassing and humiliating a valuable customer. Sir, i would understand the justice is in country if my complaint is heard. Such a cashier defame the branch.