Central Bank Of India Complaints & Reviews

I have one savings account and one demat account, i wanted them to be linked, after repeated applications it still remains unattended

I tried to contact several times their customer care there is one facility when demat account can be traced using name search that also remained unattended

Their mumbai officials never are willing to listen to any complaint

Jayati Ghoshal

Dear sir,

On dated 17-may-2018, i have raised the complain through central of india for payment deduction of rs. - 3700 in our a/c no. - [protected].
Transaction failure date - 11-may-2018.
Complain no. Which provided by branch to me for your reference - 2404999.

Please do the needful, yet not taken corrective action for my complain id. I have already raised the mail of below mail id which provided to me by call center - [protected].
1. - [protected]@centralbank.co.in
2. - [protected]@centralbank.co.in

Regards,
Ajit shubham.

We received cheque from jsw steel ltd. Warrant no. 145394 for rs 140/-
In favour of mrs meheroo minoo dumasia dated 15th june 2018.
This account is held in khodadad circle branch, dadar (E), mumbai 400 014.
The cheque has been deposited in the bank mentioning the amended account no:"[protected]"
To mitigate problem in future we wrote a letter to jsw to note the change and to authenticate the change we requested the branch manager mrs s. K. Janaki to attest the same. We were told that we would be charged rs 100/-
What we want to know why the customer should be charged for changes made by the bank which is no fault of the customer seeking to rectify the amendment?

Dear sir,
I am shalik sheshrao rathod at+post, shiwni, tq, ghatangi, dist, yavatmal mobile no-[protected], [protected] sir maz account no -[protected] ha aahe pradhan mantri mudra yojana me tahet lon ke liye 12/01/2018 ko applications diya tha central bank of india branch mohada tq, kelapur, dist, yavatmal me bank manegar ne lon manjur karnekeliye 20000 hajar rupai mange gaye please sir help you lon nahi howa to susaid karneki nawbat aagaye hai please sir help mi

Complaint against fraudulent transactions

I niyanta h sailor working at the gujarat cancer & research institute since 2015. Our institute has its employee’s salary account at central bank of india, chamanpura branch, civil hospital campus, ahmedabad, gujarat, india my bank account number is [protected]. I received a fraudulent call ([protected]) on my registered mobile number ([protected]) from central bank of india on 19/06/2018 at 2:40 pm. The fraudulent caller said that your account is not linked with kyc and is under process of getting blocked and if right at the moment the process of linking the kyc is not completed it will be fined with 25000/- than caller said he is calling from the central bank of india chamanpura branch located downstairs my office building and you stay on line while he will ask me for the card details and will provide me three otps after giving those i should come down to the bank office and verify the process. He said he is s. K. Verma from cbi chamanpra branch ahmedabad. He also gave me my card details (Rupay card), my name and cards series number. Manner in which he was talking i believed that he is a genuine caller and i provided my details as demanded by him after that i got 7 otps from the central bank of india which on his demand i shared to him, immediately i received two debit messages, looking that message i suspect that this is a fraud call and immediately i started to walk towards the bank which is down my office building. I reached the bank while the call was on line and asked to the office staff about the matter and immediately the caller disconnected the call. During this time the caller had already transacted about 1 lakh rupees from my account (25000, 24998, 10000, 19999, 9999, 9999) immediately i asked my bank staff (Authority) to take necessary actions in this matter but they simply asked me to file a complaint in cyber-crime cell regarding this and did not took any efforts to stop the payment or to stop the online gateway. Immediately i went to the cyber-crime office and filed an official complaint at cyber-crime cell office. Next day i also filed an official complaint to the bank manager regarding this matter. But till that time the said branch authority had not taken any actions to stop the transaction gateway or to stop the payment. I am not aware about the banking rules and regulations but i came to know afterwards that there a provision in the bank rules that in such cases bank should immediately act to stop the gateway for the fraudulent transactions, but nothing was done by the bank authority in my case. Due to this i am at loss of 1 lakh rupees.

Further i also asked my bank to provide me the transaction ids for the six transactions that has been done as fraudulent authorization, but they said they don’t have transaction ids and provided six journal number as below:

Rupees journal no.

25000. Dr[protected]

24998. Dr[protected]

10000. Dr[protected]

19999. Dr[protected]

9999. Dr[protected]

9999. Dr[protected]

It is rather surprising that in central bank of india there are no transaction id nos and we are not getting any merchant’s details.in other banks we are receiving the transaction id or merchant’s details, which is more useful for the bank and the account holder to stop such type of fraudulent transactions.

I brought to your notice that in last two months in our office we have received so many similar fraudulent calls in a different manner, even though i do not understand why the bank authority remain silent about this issue.

Kindly i humbly request you to find out the fraudulent transactions and stop the fraudulent transactions and after that all my 1 lakh rupees to be credited to my account immediately.

Ms. Niyanta h sailor

Plot no:764/2,

Sector;7/b

Gandhinagar: 382007,

Gujarat, india

Mobile no: [protected]

Email: [protected]@gmail.com

I niyanta h sailor working at the gujarat cancer & research institute since 2015. Our institute has its employee’s salary account at central bank of india, chamanpura branch, civil hospital campus, ahmedabad, gujarat, india my bank account number is [protected]. I received a fraudulent call ([protected]) on my registered mobile number ([protected]) from central bank of india on 19/06/2018 at 2:40 pm. The fraudulent caller said that your account is not linked with kyc and is under process of getting blocked and if right at the moment the process of linking the kyc is not completed it will be fined with 25000/- than caller said he is calling from the central bank of india chamanpura branch located downstairs my office building and you stay on line while he will ask me for the card details and will provide me three otps after giving those i should come down to the bank office and verify the process. He said he is s. K. Verma from cbi chamanpra branch ahmedabad. He also gave me my card details (Rupay card), my name and cards series number. Manner in which he was talking i believed that he is a genuine caller and i provided my details as demanded by him after that i got 7 otps from the central bank of india which on his demand i shared to him, immediately i received two debit messages, looking that message i suspect that this is a fraud call and immediately i started to walk towards the bank which is down my office building. I reached the bank while the call was on line and asked to the office staff about the matter and immediately the caller disconnected the call. During this time the caller had already transacted about 1 lakh rupees from my account (25000, 24998, 10000, 19999, 9999, 9999) immediately i asked my bank staff (Authority) to take necessary actions in this matter but they simply asked me to file a complaint in cyber-crime cell regarding this and did not took any efforts to stop the payment or to stop the online gateway. Immediately i went to the cyber-crime office and filed an official complaint at cyber-crime cell office. Next day i also filed an official complaint to the bank manager regarding this matter. But till that time the said branch authority had not taken any actions to stop the transaction gateway or to stop the payment. I am not aware about the banking rules and regulations but i came to know afterwards that there a provision in the bank rules that in such cases bank should immediately act to stop the gateway for the fraudulent transactions, but nothing was done by the bank authority in my case. Due to this i am at loss of 1 lakh rupees.
Further i also asked my bank to provide me the transaction ids for the six transactions that has been done as fraudulent authorization, but they said they don’t have transaction ids and provided six journal number as below:
Rupees journal no.
25000. Dr[protected]
24998. Dr[protected]
10000. Dr[protected]
19999. Dr[protected]
9999. Dr[protected]
9999. Dr[protected]
It is rather surprising that in central bank of india there are no transaction id nos and we are not getting any merchant’s details.in other banks we are receiving the transaction id or merchant’s details, which is more useful for the bank and the account holder to stop such type of fraudulent transactions.
I brought to your notice that in last two months in our office we have received so many similar fraudulent calls in a different manner, even though i do not understand why the bank authority remain silent about this issue.
Kindly i humbly request you to find out the fraudulent transactions and stop the fraudulent transactions and after that all my 1 lakh rupees to be credited to my account immediately.

Ms. Niyanta h sailor
Plot no:764/2,
Sector;7/b
Gandhinagar: 382007,
Gujarat, india
Mobile no: [protected]
Email: [protected]@gmail.com

Sorry to say but you have posted a Numbers for customer help was useless because nobody taking call or receiving call of its. what a Joke by central bank of India.Below mention phone numbers showing on site is useless company just wasting their money for it.[protected] &[protected].

I tried last one Hour so many call nice joke Central bank of India management i feel i did crime to open account in Central bank.

Myself abhishek chatterjee. I have a home loan a/c in your bank a/c no - [protected] (Prince anwar shah branch (01663), kolkata). I have taken this loan on 11/11/2013.
This home loan taken form you against vedic village smart home project. (Block no – 3, flat no-a).
This project is approved by your esteem bank.
As per discussion with your the then branch manager he assure me that my emi will start after possession of my flat.

From 13/11/2015 my emi starts but unfortunately till date i have not received my flat.

Being an approver of this project you are not following up with your client properly this is what i fill. Being a bank this is also your responsibility to look into this project wheater this project is running properly or not as per there commitment to the customers.

In this context i have totally lost my interest in this project and i already inform vedic via mail and heard copy letter too. After sending many mails (More than 50), in the month of january'2018 mr. Arnab dhar from vedic called me and told me that they will refund my money along with interest. But still no action taken from them.

So requesting you kindly look into this matter on urgent basis so that i can refund my money back.

And also please do not deduct any emi from my account as you are also not serious about following up this projects?

Why your bank approve this kind of projects??? We as a customer believe in nationalized bank approval. If you dont give approval to this project then i will not booked any flat to this project. Before giving approval to this kind of project you should cross check thoroughly. This projects becoming nightmare to me. You should take responsibility to solve this matter on urgent basis (Within this month).

Please let me know the action taken from your end.

Add of developer - greentech it city pvt ltd.
1/1b, upper wood street, kolkata-700017

The deposit counters staff of cbi, napier town branch, situated at gorakhpur jabalpur (Near petrol pump) is denying from deposit rs. 3000/- (Less than 20 thousand) which was to be deposited into my niece saving account of cbi ara bihar branch. Many inquiries were done by him for a meager amount of rs.3000/- cash in rude manner and humiliated me. He behaves rudely with me and threatening to impose charge. Is this a chargeable? I have always provided my id proof to him but still he denies to deposit the case of rs. 3000/-. Sir, please advise me whether cash deposit is accepted or not. As i know according to rbi and sc, it is still in provision. Sir, as i suffered much today on 15.06.2018 at your said branch, my complaint against the cashier may please be lodged to take appropriate action for harassing and humiliating a valuable customer. Sir, i would understand the justice is in country if my complaint is heard. Such a cashier defame the branch.

Dear sir,

Bank: central bank of india
Credit card department, mumbai, central card no [protected] (To be protected)
On 20/06/2017, i placed an order with m/s shopclues for a digital kitchen scale. But i received the message that the transaction has been failed. Yet my card account was debited with rs.439/- which is the cost of that device. As such things are common in online payment for the purchases, i kept quiet., thinking that the debited amount will be automatically come back to my card account. (As happened before) again after few minutes i placed order for the same device. It resulted in success and created transaction number. But after few minutes, again one more successful transaction appeared on the screen with different transaction number. I. E. A duplicate order. & debit of rs.439/- + 439/-. Immediately quoting the 2nd transaction number i asked the merchant for the cancellation & took refund. The merchant (M/s shopclues) promptly reversed the entry to my card account same day. (On 20/06/2017) after receiving the device i noticed some defect, returned the same and got refund. (Credited on 28/06/2017) for all these i received sms from the card dept. Stating that they made three debits & have received refund (Twice). But. After receiving the statement of july, 2017, i noticed that the amount of rs.439/- debited during failed transaction was not reversed. Not only that, it was paid to m/s citrus pay shopclues which i have not asked for.. Immediately i informed the same to the card dept through email.in return i received a claim form through email calling for the particulars. After submitting the same, i received a reply that rs.439/- has been reversed. I request the card dept authorities to refer the statement dated 20/07/2017 wherin there are three debits and two credits of rs.439/- as such the amount stuck in m/s citrus pay shopclues remained without reversal.in fact in this purchase transaction, at the end of the day, i did not have anything in my hand except the loss of rs.439-.
Every time when i raised the matter, with the card dept they sent claim letter and kept quiet. I request the card department authorities to apply their mind and solve the matter. Immediately

Thanking you,
Mr. Harishchandra. K. 15/06/2018

Sir,
Myself bindu singh an account holder in ur central bank of india branch belphar. My both the transaction was been failed and both the transaction was been debited from my account in 11.06.2018 of 250.00 rupees and in 12.06.2018 of 305.31 rupees during the time of application fiiling of my son. And till now i have not got thr refunded of the money. I will be grantful for ur quick responce.

Today i have made a transaction rs.20000 to icicici bank from central bank. My account details were correct but bank account no was wrong. But transaction was made successfully. I complained to cbit customer support. But still didn't get any support from bank. Why the other fields like customer name address phone no is not verified during imps transection. This is a worth app i have used....

Is any dress code for account holder in central bank..
Than mantion it first
Other wise
Why the branch manager of the bank cantal bank manikpur bishu etawah told me not come here in half pant..
Who the hell is the manager
Who told me what i bear or what not..
Same on the maneger
He should sorry for his behavior... I m very upsate for his behavior.
Is he still live in past

Hi,

This is my complaint number-c/25042018/65206, which is closed without resolving my problem, that's why i need to do complain again regarding the same. After sharing all the details which i have got from bank. Still snapdeal said your amount is pending from your bank, they shared payu id-[protected], bank reference no-30000873477346234101960 and bank arn[protected]. They said, amount is pending from your bank and they said in case the amount is not reflecting in your card/bank account contact with your bank, and if your amount is not credit in your a/c. We request you to share bank denial of refund mail with reference of bank arn[protected]. I do not get any response from bank they are not supporting for the same.

Name shweta singh
Bank account no-[protected]
Branch - sabarmarti chowk azamgarh-276001

Sir/Madam
I opened savings account in CBI village broad thasil-digod disct Kota Rajasthan branch and also applied Name printed ATM card but ATM card not received . I visit many time time in branch but not gave any response
So please help me
Account name Amita kumari Yadav
Account no [protected]
Address Village and post Banethiya thasil-digod district-Kota Rajasthan

Dear sir,

Mai alok kumar singh aapko batana chahta hu ki aapke bank dwara mujse koi help nhi diya ja araha hai aur toh aur iska 2nd option bhi nhi bataya ja raha hai. Kirpa karke mera help kariyeh,

Sir jab mai minor tha tab mera central vank mai ek fd account khula jisme ki mera naam (Alok kumar) tha ab jab mai usse torne gya toh mujse dd alok kumar ke naam se mila par mera naam present mai alok kumar singh hai jb fd account khula tab mai minor tha mere paas mere naam ka koi document nhi tha. Ab mera aadhar, pan, driving liciense, passport sab mai alok kumar singh hai.

Sir iss baat ko maine branch manager ko bola toh unhone kaha bank apna kaam kar chuki hai ab aap apna dekhiyeh.

Aur koi bank woh dd clear karne ko tayar nhi hai. Phir maine central bank ke manager
Central bank of india
Ekam siwan 841208
Ifsc code - cbin0281775
Dd no - 041990
Se mila unhone meri koi help nhi ki mujse neglect kar diya.

Maine dusare central bank ke manager se mila unhone bataya ki aap 1st class magistarte se affidavit bna ke bank mai dd sath jama kariyeh bank aapko naya dd bna ke dega phir maine affdavit ke sath bank gya phir bhi unhone koi sunwai nhi kiya.

Central bank of india
Ekam siwan 841208
Ifsc code - cbin0281775
Dd no - 041990.

Your sincerely,
Alok kumar singh
Mobile no - [protected]

Dear Sir/mam
I Avadhesh Shukla my CBI a/c [protected]
And register mobile no is [protected]
I had submitted application form for registration mobile no and email Id. Mobile no has registered but email id not registered. Kindly register my email id for e statement as on email [protected]@gmail.com
Thanks & Regards
Avadhesh Shukla

Dear Sir/mam
I Avadhesh Shukla my CBI a/c [protected]
And register mobile no is [protected]
I had submitted application form for registration mobile no and email Id. Mobile no has registered but email id not registered. Kindly register my email id for e statement as on email [protected]@gmail.com
Thanks & Regards
Avadhesh Shukla

Today my wife use atm card to get money from machine she request 15000 rs suddenly power went down and she is not able to get money. When she went get money through bank after entry she know the 15000 rs has been deducted from account she complain same time. So far whoever the working in bank they gave her a application form regarding refunding money. As per their information we will get money back with in week. I hope so.

I bhagwan singh rajput gram kanpura
I have submitted kcc last time 128000 before last but next time low my kcc
115000 how it's possible. No body leasoan in branch. Branch name charuwa branch mp... Only 3 member in branch or 100 customer stand in front of branch and cash count by hand not have properly machine.

Bhagwan singh
Cont.[protected]