Citrus Payment Solutions Complaints & Reviews

I made a payment for ignou on[protected] via SBI bank debit card for re registration of my 2nd sem of BCA, payment has been deducted of amount Rs 5054 but the system showed internal error and i did not received any acknowledgement nor my student status was updated regarding the same. here are the details of said transaction:

student Name: Aadesh Saraf
Programme: BCA
mobile no. [protected]
email id: [protected]@gmail.combr...

I made a payment for ignou on[protected] via j&k bank debit card for re registration of my 2nd sem of MCA, payment has been deducted of amount Rs 9098.32 but the system showed internal error and i did not received any acknowledgement nor my student status was updated regarding the same. here are the details of said transaction:

student Name: Iffat wazier
Programme: MCA
mobile no. [protected]
email id: [protected]@gmail.combr...

Hi,
I have made a spicinemas movie ticket bookings on 7th october 2016;
First i have tried with my icici bank account and i did not receive a confirmation of payment; then i have tried immediately with my hdfc account for the same seat and my payment was successful and got the confirmation message; but i see 150 has been debited from my icici account too;
(Reversal needed) :
Transaction details

Reference...

Hi,

Again today happened for 660, as i was paying for one of the product on shopclues.com site actually from my account amount has been debited but that has not been credited to merchants from bank it was successfull. And the that citrus solutions said session timeout, could you please resolve this asap.

Actuallu when i selected the product from shopclues.com and after proceedd to pay i selected netbanking and...

HI,

As I was paying for one of the shopping site actually from my account amount has been debited but that has not been credited to merxhants from bank it was successful after that citrus said session timeout, could you please resolve this ASAP.

Actuallu when I selected the product from shopclues.com and after proceedd to pay I selected netbanking and after that I selected my bank to want to pay from and after...

Sir i have booked a ticket on essar travels in the name of s.deepa on 02 10 2016 using my SBI debit card. and the payment of Rs.300 has been detucted from my SBI AC. but the screen was shown trnsaction failure. and the payment was not got throuh to essar travels. plese refun my debited amount immediatly. thank oyou.

essar_citrus txn no.[protected]....

I have booked a ticket from Guwahati to Chennai on 10 September against Mrs. Manju Rani Talukdar. On 12 September payment of rs. 5341 was taken by citrus but the ticket was shown as failed. Next day I went to ICICI bank and I complaint against it and I emailed to your company and also goibibo but still I have not got any respond. And I have not got my refund back. My cell-[protected], [protected]...

Dear Sir/Madam,
I have made airtel online post paid bill payment on 21-09-16
Amount got deducted from PNB bank .payment successfully . Money deducted from my PNB BANK . But from airtel side they said money not reached them.
I have not received my money back for this transaction which was failed.

Details are mentioned below:

Bank : PNB
EXTERNAL REFERNCE NUMBER:[protected]br...

Hello citrus pay team, i have paid rs 500 on 20/09/2016 in the IST 2 pm for business.facebook account, amount was deducted from my account was not recieved by business.facebook, and i have money through canara bank net banking, its almost more than 24 hours and either amount has not been credited nor amount is not been recieved by my business facebook account, can you tel me where is my amount and its status,
for you to contact br...

Airtel mobile no [protected] recharge today canara bank net banking. amount debited in my account but not credited in my mobile number.amount recharges through canara bank account for net banking. amount less for my bank account.recharge amount Rs.150/- date 17/09/2016.please verify and rs.150/- credit in my mobile number.
thanks and regards.
R.SRINIVASATHATHACHARI
MOBILE NO; [protected]...

Hello Sir/Mam;

I have purchased some products from Myntra online shopping order number[protected] through net banking of my sbi account.I returned 3 products out of 4 products in which 2 products refunds of Rs 461.57 on dated 19/07/16 and 377.57 on 27/07/16 has been credited in my account but one product refund of Rs 377.57 is not credit in my account till date.So it is my humble request to you please check the transactions...

I paid my bill via citrus payment, transaction failed, but money deduct, today 8 days of deduction, still not payment refund.my order no. is [protected], and my order time is sep 6, 2016. at the time 4:23:33 pm.
merchant site, charotargas.com. my name mumtaj ikbal banglawala.its very urgent to receive. if i receiv back then i can pay to it again....

I had paid my Broadband bill through my Canara Bank account. It used CitrusPay to transact and I received a SMS that money had been deducted and the bill was not also paid.It displayed that it has an internal error. I need my money back and let the bill be paid.Since, it is a huge amount of about Rs.2600, I have no way except complaing or filing an issue....

When i tried to recharge sun direct using sbi net banking the transaction failed but in account the amount has been deducted
The sbi transaction no is [protected]ig0crhbcy6
Kindly help me to get the amount back, and also i want to mention this always happens particularly while online recharge of sundirect via citrus payment, when the company, citrus fails to transfer the amount it has to refund, but citrus never does, so...

TxnID- [protected]
Payment Type- CREDIT/DEBIT/NETBANKING
Amount- 4900
PGTXNID- [protected]
DATE- 8/30/2016
TIME- 1:05:48PM

This is ravina uniyal. My fee doesn't get submitted in ignou university but the amount is deducted on the same day and time. I have mentioned all the required information above please answer me back as fast as u can. It's the 10th day after I submitted the fee neither...

I made a online payment to Star Health Insurance from my ICICI savings account on 26th August 2016. Amount to be paid was 9631/- whereas during online payment i have tried thrice, since myself and Star Health team did not receive payment receipt confirmation.

Amount paid - 9631/-
Excess Amount debited from account was - 9631 x 2 = 19262/-

Contacted both Star Health Online team and my ICICI customer care...

I had made an online transaction while booking an Indigo flight on 7th August 2016, the transaction failed but the money was deducted from my account and till now it has not been refunded back. I am constantly in touch with the support team through mail but all they say is to be patient. Its been so many days still the money has not been refunded. Please do look into the matter and do the process of refunding my money back.
Here are...

I had made a payment to coursera for a course via citrus payments on my SBI account. The payment is reflected on the SBI netbanking site but I haven't got a confirmation of payment from coursera. Can you please look into this matter?

my name: Cletus Trevor Sequeira
my email id: cletus.[protected]@gmail.com
no: [protected]...

I purchased lenovo vibe k5note, site greatebazzar.com amount will be deduct my credit card but order is cancelled not refund my money for my account so please cheque status and refund my money for my account...

Hi, I need to know the reason for the money withdrawal from my account (Acc.No: [protected]) in HDFC Bank on June 7th. On that day, Rs.960 has been debited from my account by CITRUS PAYMENT SOLUTIONS PRIVATE LTD without any notification. I have contacted my bank executives and they have no idea regarding the debit and they advised me to contact Citrus Payment for further clarifications. So could you please tell me the reason for this withdrawal....