Citrus Payment Solutions — Nios payment

Address:Madhubani, Bihar, 847211
Website:nihsahayutthansamiti.org

Dear sir

With refence to nios admission reference no. b[protected] ; i am very sorry to inform you that during net banking payment my transaction through icici bank dated. 28/06/2016 bil/[protected]//nios[protected] r. s 3, 694.50 failed ;while amount from the account debited, but the amount of failed transaction hasn't been returned in my account by now.
Therefore i request you to return the amount of failed transaction.
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Hi,

We would like to inform you that the transaction [protected] for 3694.50 INR is successful at our end and also the funds for the same has been remitted to the merchant.

In case of any issue or details regarding the transaction, we request you to get in touch with the merchant "NIOS" for the same.

Please find the contact details of the merchant in the below link.
http://www.nios.ac.in/contact-us/headquarter.aspx

Regards,
Citrus Support Team
Dear Sir/Madam,

Kindly review the Bank Transaction No. of Successful payment, Because I paid NIOS twice for same application due to transaction fail from your payment gateway.

With Refence to admission Reference No. B[protected] payment was not confirmed by through ICICI Bank Dated 28/06/2016 T.No. BIL/[protected]/NIOS[protected]
of Amount R.s 3, 694.50
But the Transaction was sucess through SBI on Dated 28/06/2016 [protected]IG0CGBRVA5 TRANSFER T of Amount R.s 3, 671.50


As the first transaction through ICICI Bank failed I make payment through SBI wich was successful . But the amount of failed transaction hasn't been returned.

With Regards


Ram Prakash Ray

Dear sir

With refence to nios admission reference no. b[protected] ; i am very sorry to inform you that during credit/debits card payment my transaction through master card dated.18/08/17 r. s 4553.10 failed ;while amount from the account debited, but the amount of failed transaction hasn't been returned in my account by now.
Therefore i request you to return the amount of failed transaction.I will be thankfull for you.
Citrus Payment Solutions Customer Care's response, Aug 21, 2017
Verified Support
Hi,

We are unable to track the transaction with the information provided by you. Request you to share the Citrus Transaction id to get the status checked.

Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
Sir
I have made the payment for D EL ED Course on 18 september, but my payment status is"PAYMENT NOT MADE" till now and deducted the amount(4553.10)from my SBI Account.
please help me I am very helpless now because I have no to another payment, please...help me...

Reference No D[protected]
School UDISE No [protected]
Enrolment No
Name BAHAR UDDIN LASKAR
Father's Name ABDUR RASHID LASKAR
Mother's Name CHAMPARUN NESSA
Application Status Payment Not Made
MY Contact No[protected] & [protected]@gmail.com
Citrus Payment Solutions Customer Care's response, Sep 24, 2017
Verified Support
Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
Sir,
I have made the payment for D.El.Ed course on 20 th september, 2017 throgu SBI net banking and an amount of Rs. 4511.8 debited from my account, but payment status is not updated till now. i give my details below
Reference No D[protected]
School UDISE No [protected]
Enrolment No
Name MANIRUDDIN AHMED
Father's Name TAZMUL HUSSAIN
Mother's Name CHOLEMA BEGUM
Transaction Ref No. IGACBBHWX8
Time: 20th Sept 17 19:13

Citrus Payment Solutions Customer Care's response, Sep 22, 2017
Verified Support
Hi Moni,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
Sir,
I have made the payment for NIOS D.El.Ed course on 25 th september, 2017 throgu SBI net banking and an amount of Rs. 4510 debited from my account, but payment status is not updated till now. i give my details below
Reference No D[protected]
School UDISE No [protected]
EMAIL ID : [protected]@gmail.com
MOBILE NO : [protected]
Name SABINA YASMIN
Father's Name MD SAIDUL ISLAM
Mother's Name HASINA KHATUN
Transaction Ref No. [protected]IGACBVMA0
Time: 25th Sept 17 22.30

Citrus Payment Solutions Customer Care's response, Sep 28, 2017
Verified Support
Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
Sir,
I have made the payment for NIOS D.El.Ed course on 27 th september, 2017 throgu SBI net banking and an amount of Rs. 4510 debited from my account, but payment status is not updated till now. i give my details below.
NAME-BAPI SK
FATHER NAME-CHHEKSUDDIN SK
MOTHER NAME-LURJAHAN BIBI
REFERENCE ID NO-D[protected]
SCHOOL NAME-BRIGHT FUTURE ACADEMY
UDISE CODE-[protected]
ADHAR NO[protected]
Citrus Payment Solutions Customer Care's response, Sep 29, 2017
Verified Support
Hi Amjad,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
I submitted the amount of 5059/- Rs. on dated[protected] at 07:46 PM under sequence No. CITRUSPAY NIOS[protected]. But neither the amount deposited in NIOS nor it returned into my bank a/c. This transaction was made on last date of form and transaction had been not deposited. So it is use less for me to deposit in NIOS. Kindly refund the above mentioned transaction into my bank a/c as early as possible.

Sir,
I have made the payment for NIOS D.El.Ed course on 2nd JULY, 2018 through SBI Debit card (VISA) and an amount of Rs. 6071.65 debited from my account, but payment status is not updated till now. i give my details below
Reference No D[protected]
School UDISE No [protected]
EMAIL ID : [protected]@gmail.com
MOBILE NO : [protected]
Name RIJU MANI DEKA
Father's Name BIREN DEKA
Mother's Name RUKMINI DEKA
Transaction Ref No.[protected]
Time: 2nd July, 2018 10.42 AM
Citrus Payment Solutions Customer Care's response, Jul 3, 2018
Verified Support
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at support@citruspay.com via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team

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