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Clarks Complaints & Reviews

www.clarks.in

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Updated: May 30, 2023

Complaints 173

Resolved

13

Unresolved

160

Bad 😕 It seems that Clarks has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Delayed shipment

Refund not issued

Shoes returned but refund still not issued, no response from Clark's on mail

Diabetic shoe order not received

Most useful reviews

Return of Shoes still not initiated even after 1 month

Fraud - Non DELIVERY, No REFUND of payment, Ticket No:680857637329

Difficult to return my product.

deteriorated quality

Shoes ordered but never delivered

Clarks reviews & complaints page 4

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Address: Clarks footwear, Mumbai

Website: www.clarks.in

I ordered a pair of shoes on 21/07/2021 from "www.clarks.in"
After receiving the order, I found the size of shoes bigger than my regular one's, so I initiated a return immediately after receiving the order on 25/07/2021.
I kept on waiting for refund till 10 days and then I kept on sending reminders to customer care 'Clarks' but they didn't provide any reply.
Moreover they haven't provided any proper customer care number,...

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Website: Clarks.in

I have returned the item on July 8th, 2021, pick up has been arranged by Clarks and till the day Refund is not credited, Its almost 1 month. Really frustrating and I sent multiple follows via email and telephone, But till there was no response from Clarks Team.

ORDER NO:[protected]
1 ITEM
ORDER DATE 30/06/2021

Thanks
Ratnakar
[protected]...

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The customer care is not approachable from BSNL, Vodafone and Reliance (Punjab)
There is no reply from the email address that you have provided for queries. Please give the responsibility to some sincere person, nobody cares about replying to customer email...

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My return request was picked by your courier partner, and on your app it shows refund initiated. But I still have not received my refund....

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Such a shameless company . Not sending the refund for last 2 months . I[censored]r company don't have payment just tell me...

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Website: www.clarks.in

I am trying to contact Clarks customer care service since 2 weeks. I wanted to return the product. Nor they are reverting me via email neither they are picking up the call. This is a pure disappointment. With such a renowned company like this, I never thought this brand is worst at their customer services....

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Address: B8/101,Kalpak Estate,Antop hill,Mumbai-400037

I have mailed Clarks but no reply. I am trying to call on the toll free number but it gets disconnected in 10 seconds. I have to return boththe products that I ordered. My contact number is [protected]. Order number is[protected]. There should be an option to return via the website itself like every other company. I hopemy issue is resolved at the earliest and I am able to return my products since it's been only 24 hours since I received the...

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Address: Brand Factory Near Metro Cinema, Mumbai

I purchased Clark's pair of shoes from Brand Factory at Metro Cinema Mumbai on 27 January at 60 % discount. After 10 days the shoes developed cracks and upper layer started getting peeled off. It is just not expected out of a renowned brand like Clark's. Please advise further action for replacement or return. I am highly disappointed with my purchase....

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Address: 7mg Road Wonderland Bldg Camp

I hv been initiated a return but no one has come to pick the shoes...

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Clark shoes for order number[protected] has been picked up for return and refund by DELHIVERY on date 16 Jan 2021.But the money not received in the account till today....

+1 photos

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I bought two pair if shoes on line. I want to exchequer one of the pair with another design.
How can. I do it.
I received it today....

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Address: House no 1 carlton woods nri block south city 2 ludhiana

Please arrange for a pick up...

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Address: elante mall, chandigarh

I purchased 2 pairs of sandals from the elante mall showroom of clarks today. The shopkeeper told me that i will be getting an electronic bill on SMS after a few minutes of purchase, but I haven't received it even after 12 hours. He had refused to give a printed bill of the same.
I WOULD LIKE TO RECEIVE THE BILL OF MY PURCHASE AS SOON AS POSSIBLE....

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Address: [email protected]

Bought sandals through Amazon last month. Hardly used, the buckle has broken in two peases....

+1 photos

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Had placed order on 13th november 2020, have recieved order number on mobile
Order number is #[protected]
Have sent them mail on customer care for no updates about the placed order, trying to connect on their customer care number, it simply gets disconnected after 15 sec, no communication from their end, dont know where to complain, and take refund....

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Address: 6A/2, Dakshin Gangotri, Supela, Bhilai, Mela Road

I bought a shoe of clarke brand, but when we started using it, the net is being cut in it. We request you to change it and save us from harm because that product itself has been sent to bad. And sending photo of shoes and bill receipt....

+3 photos

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Address: Mumbai

Purchased shoes in online and received third quality leather shoes and not worth to the amount I paid. I am trying to get in touch with the Customer care for returns, but all efforts are failing. This company is cheating the Indian people on the brand name. Please ban this company to sell their products in India....

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Address: Rims

Mere shoe ka color fade ho gya h..paani me bheegne se aisa hota h..itna costly shoe isiliye liye the...mujhe exchange krna h..mera ye product 21 aug 2020 ko deliver hua h...

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Hi, I am a big fan of Clark's shoe, and I own multiple pairs of shoes from Clarks. A couple of years ago, I had purchased a white ballerina, but I hardly used it, and it was kept safe with good packing. When I wore it after a few hours, I realized some loose particles coming out of the sole, and within no time, the sole lower portion was completely damaged. I never expected this knowing Clarks super quality; it is very disheartening. The...

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Order no[protected], dated 22/08/2020
Order returned but refund not received.
Mobile no [protected]...

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