Citrus Pay — Payment not updated

Address:Hyderabad, Andhra Pradesh, 500020
Website:Www.ghmc.gov.in

I done the payment on 11 jan through citrus but the payment has not been updated yet.And i have one question ghmc property tax is paid twice in a year???

Merchant order number: [protected]_ghmc96

Citrus reference number: 239myr

Order amount: 2805.76 inr

Transaction date & time: jan 11, 2016 10:52:30 am..I want the money return as soon as possible.
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Not happy with the service
Dear Nidhi,

We would like to inform you that the Citrus transaction id 239myr is successful at our end and also the fund for the same has been remitted to the merchant. We have reverted to you on the ticket number - 803354 regarding the same on 30/03/2016.

For any further assistance regarding this transaction, we request you to get in touch with the merchant (Greater Hyderabad Municipal Corporation) for the same.

Regards,
Deb's D
Citrus Support Team
Message from axis bank. Your a/c 00166089 is debited Rs 206.43 on[protected] A/c balance is Rs 20743.47 Info: INB/[protected]/CITRUS PAYMENT SOLUTIONS P Response from Airtel.

Bill payment of Rs. 206.43 towards your Airtel Mobile [protected]; Txn. ID[protected] has failed as the payment was declined by your bank.

Citruspay — Misuse my ATM card

Sir some person call me and misuse my atm card from ur company person
Hi,

Request you to share the transaction numbers at [protected]@citruspay.com so that we can check and assist you better.

Regards,
Deb's D
In such cases we are not posting any response to merchant on return URL. Request you to share the response posted by Citrus for this transaction so that we can check further at our end.
Sir Maine D Led ke liye do baar payment kar diya hai Taransection id. V905436O-7.  Rs 4553.10 And V[protected] ye dono bank se Ek hi ref. no. per pay hua hai pls return one pay fee

Citrus Payment Solutions Customer Care's response, Sep 17, 2017
Verified Support
Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
mdmukhtar ahmad's reply, Sep 20, 2017
Sir Maine D Led ke liye do baar payment kar diya hai Taransection id. V905436O-7.  Rs 4553.10 And V9054360-70014339-1 ye dono bank se Ek hi ref. no. per pay hua hai pls return one pay fee

Refrance no. D096500142
Mobile.no. 7897959392
Email.No. arisha.shibli@gmail.com
Tranjection Date. 09/09/2017
bank se kata 11/09/2017
Sir Maine D Led ke liye do baar payment kar diya hai dono bank se Ek hi ref. no. per pay hua hai pls return one pay fee Dono bank se jo detail mile hain wo niche hai sir

Refrance no. D[protected]
Mobile.no. [protected]
Email.No. arisha.[protected]@gmail.com
Tranjection Date. 09/09/2017
bank se kata 11/09/2017
IOB BANK SAKLENABD TRANSECTION ID. S42639467/1
CITRUSPAY PARTICULAR. V[protected]
[protected]

DUSRA PAYMENT

PASSBOOK PRINT
UCO BANK SAKLENABAD GHAZIPUR
TRAS. VbyV/PRCR/[protected]

Citrus Payment Solutions Customer Care's response, Sep 22, 2017
Verified Support
Hi,

With the help of details provided by you, we are still unable to trace the transaction details. Request you to share the bank statement copy showing this TXN at support@citruspay.com to get the status checked.

Regards,
Citrus Support Team

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