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3-channel helicopter — 5-times defective

my order no.is[protected].
it was a 3-channel helicopter which was defective consecutively for 5 times
the present piece is cracked from the bottom and is not getting charged


today we spoke to the department and they gave us a request no.-4954224 saying they will refund our money[RS1499]Kindly let us know the status of the request no.and where to send the defective product by emailing us to [protected]@gmail.com
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    3-channel helicopter
    Delhi
    India
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