[Resolved]  ABN AMRO Bank Credit Card — credit card

15.09.2008
ABN AMRO BANK,
NOIDA.

Subject: Credit No. [protected] – NEERAJ SHARMA.

Dear Sir,

I, Neeraj Sharma resident of 344, Masjid Moth, South Extension Part-II, New Delhi - 110049 maintaining my credit card no. [protected] for the last 6 years (approx.) and till date I have been getting all the banking services from you hassle freely.

But unfortunately and quite surprisingly I got an email from you on 11.09.2008 that my address has been changed to SC-5G, Street No.1, Garima Garden, Sahibabad, Ghaziabad on my request. Whereas I have never made any such request till date and even today I have been residing at the address mentioned above. On the very day I informed you that I haven’t made any such request for change of address. Further on the very next day i.e. 12.09.2008 I received a call[protected] from Mr. Nikhil of your Bank (Fraud Department, Sector-10, Noida, UP) and he inform me that they are taking necessary action towards change of my address. When I told him that I haven’t make any such request then he clarified that they have received similar type of such cases and they wanted to sought them out but in the absence of corporation of credit card account holder they became helpless and couldn’t take any legal action against such fraudulent persons, but I assure him of my full corporation in the matter. Once again my surprise I got an email message on 13.09.2008 wherein I was informed that a purchased of Rs.1, 30, 000/- on my credit card has been transferred to the 24 months installment Plan. As soon as I came to know about it (at 09:57 pm approx. 13.09.2008) I asked Mr. Aryan (Mumbai office) of your Bank on Helpline No.[protected] and enquired about this transaction of Rs.1, 30, 000/-, he informed me that a D.D. has been prepared in your name. Then I told him to stop the payment of the D.D. to which he obeyed and sent instructions to the man concerned in this regard.

On 14.09.2008 (Sunday) I went to the address (SC-5G, Street No.1, Garima Garden, Sahibabad, Ghaziabad, UP) posing as a courier man alongwith my 3 friends (namely Niranjan, Vinod & Rajesh) to check and find out the factual position of the matter and on reaching there I found that a person namely Harun (Mobile No. [protected]) alongwith her wife and childrens are living there. I told his wife that I have brought a courier for Neeraj Sharma and where is he. She told me that he was not at home and gave mobile number of her husband i.e. Harun. I called Harun from my Mobile and enquired about Neeraj Sharma after that he told me to deliver the courier to his wife but I refused to deliver the same to her wife and asked Harun that what does that courier contain then he replied that the courier in question contains a Demand Draft. Then I asked him to come to his house and take the delivery of the courier personally. Then he reached there within 5 to 10 minutes.

When Harun arrive on the spot I asked him where is Neeraj Sharma? Then Harun told me that he (Neeraj Sharma) is friend of his brother (Harun’s brother, namely Israr, Mobile No. [protected]). When I asked Harun to tell his brother Israr to call Neeraj Sharma to take the delivery of the courier, then Israr told Harun that Neeraj Sharma is not there and you (Harun) collect the courier. Then I told Harun that I am not going to delivery the courier to him since it’s case of fraud (420) on hearing this Harun again call his brother Israr (who was admitted in the Hospital namely Ambey Hospital for treatment at that time) and Israr instructed his brother Harun not to take the delivery of the courier.

Keeping in view of the new situation I inform the local police authorities of the area (Tulsi Niketan Chowki, Thana Sahibabad, Incharge of the Chowki is Mr. Arun Kumar, SI, Mobile No. [protected]) to which the police authorities responded promptly and took Harun into their custody. They received a written complaint from me and initiated action against Harun, they also told me that Harun and Israr are the anti social aliments of the area and they have committed such things in past also. Then an influential man (namely Mr. Haji) reached Police Chowki and advocated in favour of Harun and Israr. The authorities also became inactive and when I observed that nothing concrete will come out then I decided to come back and take up the matter with the Bank authorities. On the request of police authorities of the area (Mr. Arun Kumar, Incharge) I informed them in writing that I don’t want to take any action against Harun who was in their custody at that time and shall take up the matter with the concerned authorities of Delhi.

Sir I have narrated the entire episode before you and suspect the involvement of Bank Staff and I request you to investigate the matter and take appropriate action in the matter without delay under intimation to me.

Regards,



( NEERAJ SHARMA )
344, Masjid Moth,
South Extension Part – II,
New Delhi – 110049.
Mobile: [protected]
Email: [protected]@rediffmail.com