[Resolved] Airtel — Amount debited but recharge failed | |||
I have recharged my prepaid mobile No.[protected] on 2/3/2013 with Rs.100/- but amount debited my credit card and mobile recharge have failed.Please refund me Rs.100/-.my contact No.is [protected] E Mail ID [protected]@gmail.com and PNB credit card is [protected]. Was this information helpful? | |||
Oct 27, 2016 Complaint marked as Resolved Verified Support Mar 04, 2013 Airtel Customer Care's response Namaste Gopal, This is to inform you that your concern listed on 03 Mar. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises. For any queries you may have you can also get in touch with us at [protected]@in.airtel.com. Regards Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Mar 05, 2013 Airtel Customer Care's response Namaste Gopal, We would like to inform you that your concern listed 03 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com. Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
 2 Comments | |||
Comments
Airtel — Mobile recharge failed
have recharged my mobile no.[protected] at Rs 50 on date 23/03/12,throuh pnb debit card.pnb dabit 50rs in my account .But I did not recive recharge value (i.e.Rs 50) i received one message by paytm as dated 27/03/2012 (we are now processing your refund to paytm cash).the order number is 23104053,then 27/03/2012 dated time-18.23pm i received one coll after telifonic discusition he told to me your pement will be cridit in your account.but not received my pement or balance in my mobile so plz answer me on my mail [protected]@rediffmail.com & solve my problem as soon as possiblehope u ll responce my complaint.
GANESH
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Airtel card — recharge failure
I have been using Airtel friends card purchased at Pune from last 2 years.I have recharged it many times for full talk time and i got it all the times.
Today i put a recherge of Rs 275/- from a Nokia outlet at mulund east near station and i got a talk time of only 143 Rs.
I did not receive any support from the call center. so i had to pay full amount coz the outlet owner kept my mobile with him agains the money.
I expect a support from the "Jago" team other wise no point in in putting these complains forward.
my cell num:- [protected].