Airtel Broadband — After paid bill they filed complaint and threatening me to pay again

Airtel Broadband — threatening call to pay already cleared bill

Airtel Broadband Complaints - payment call to connection already cleared
Review all Airtel Broadband complaints
Airtel Broadband

payment call to connection already cleared

Company information:
bharti broadband
India

dear sir
i had requested to disconnect my airtel broadband in feb'09. and made final payment of RS 885/- and requested to
pickup the modem then only. customer care professional said they will pick up modem within two days .

since then nobody came and only bill came next month i informed them and ccare insured that that was a mistake and they will discontinue sending further bills .


but now in september i get threteniung calls from an agent saying that out of my pending amount of Rs2500 /- i should settle in rs 1300/- and settle the case by getting a noc letter from the company . and if i will not make payment then they will create a scene at my residence .


please help .

abhi 4041

Airtel Broadband — Customer to pay for the bloated Bill??

I had an Airtel 599 plan connection, for which always the bill amount used to be 750 plus, used or not used. Including the service tax, it should come to only about 690.Even this was ok. Once the bill came to 2200, which is way high for any usage. Instead of resolving the issue, they demanded payment and each time i asked them to resolve the issue and come up with a comfortable and reasonable amount, or i can pay the normal monthly package amount. Either that, or cancel the connection. If cancelling the account, i was willing to pay the difference on the settled amount, since the caution deposit of Rs 1000 is still with Airtel.The termination of the account was dealth with promptly, but the issue was not settled, but they kept on demending money and even threatening with legal action. I too decided to stand up for myself, and refuse to pay any amount unless they settle the issue in a way advantageous to both o[censored]s. They ahve started legal procedures now and have sent me a printed letter and some emails apart from calling me on the phone and asking for money. And still the bill comes, growing bigger, adding the late payment fees and all. What is their recovery procedure?

Regards,
Bipin.
[protected]@gmail.com

Airtel Broadband — Not activating the connection after paying money

Hi

This is Durgarao K using broad band connection[protected]. I have chosen an
option pay advanced rental when I took the connection. After my first 6 months
I got a call from airtel by asking to continue the 6 months advance rental. I
told them I am not very comfortable 6 months plan and I will inform like make
every month payment. I got a confirmation for the same. But surprisingly My
connection was discounted in july by saying due amount is 2118-(It was
calculated based on the 6 months plan) even though I have paid the full amount. After that
I have paid 2118- on 25th-Sep-10(receipt no 10-11/bal/hyd) for reactivate the
connection. Its like paied money for next 3 months But connection not reactivated and the way people ware acting is
highly unacceptable(Who were communicating and giving all the info and no is
[protected] her name is swetha). I really got frustrated with things were
happening from last 3 months. I wasted lot time and money for making calls. I
need info like can u reactivate the connection or pay back my money. I need
internet urgently. I am facing lot problems because not having internet
connection. I have visited airtel office in Madhapur-Hyderabad. Sending mails almost everyday but no use everybody says we will get it done today.. please help me regarding this .. i want to go to consumer court and file a case..

Airtel — extra money paid as bill was not refunded

By mistake, I paid Rs 6000 extra im my internet bill (AIRTEL), and the money never came back. After 6 months of logging request for connection closure, and logging around 20 requests (which were automatically closed every time), i have still not received my money. Instead the money to be refunded has now been reduced by their system to 5192. I have dropped many many emails to them, but finally have stopped getting replies.

Airtel Broadband — After paid bill they filied complaint and threatening me to pay again

Find the attachment of billing transaction made by me

I had been used airtel broadband details of
Name:Alex Joselin S
AccNo.16180478
PhoneNO.[protected]
as on April 2012
And i shifted my house to new place and cancelled connection. After cancelled connection also they started sending me bill with full value.
After spoken airtel billing department they said i have to pay Rs.1837.00. I must not pay single rupee because i clean all my billings.
But i paid this too because i dont like to waste my time for paying this money. When i paid this money from airtel.in website after paid, payment gateway took money from my account and not send back to airtel.in site. I enqired about this to airtel customer care. They said after cancelled connection have to pay airtel show room. Then i contact my HDFC bank they said if payment not takes place your money will refund.
Like that i has been get alot money taken back from irctc,ticketbooking and alot sites. I dint get money back to my account back from airtel.in.
This clearly shows me they took and not refunded. My banker said the same.

After along time they called me often like every 3months said to pay Rs.2856.98 if not will file complaint about fraudent. My only question is who is fraud here. I m ready to pay Rs.2856.98, where gone i paid money Rs.1837.00

Finally today 26/3/2013 i got a call from them they said today is last day you have to pay or you have to meet on court.

Simply i m going to pay this money because i have alot of work then this to concentrate. My question is why they doing like this. I m sure alot people affect like this. I spend alot time for this to make sure right things have to happen. Finally i have to pay 2 times.
1) i must not pay but paid for not to trap in trouble
2)Their fraudent activity

They are too big i cant fight with them. So their speach is too hard like threatening.
What i need is justice :(.

Regards,
Alex
[protected]


below I has been attached the email conversation made to hdfc bank and airtel
1)Conversation to bank

Forwarded conversation
Subject: Refund on transaction error
[protected]----

From: Alex Joselin <alex.[protected]@gmail.com>
Date: Thu, May 17, 2012 at 9:09 AM
To: Deepak.[protected]@hdfcbank.com
Cc: alex.[protected]@live.in


Respected Deepak,

Savings Account No.: [protected] , T NAGAR - CHENNAI

17 May 2012 [protected]-INDIAN RAILWAYS [protected] 17 May 2012 11.23 73716.59
17 May 2012 [protected]-INDIAN RAILWAYS [protected] 17 May 2012 287.00 73727.82
15 May 2012 MHDF[protected]-AIRTEL BHARTI [protected] 15 May 2012 1837.00 74014.82


Above 3 transactions debit are wrongly made refund as soon as possble.
Problem: After paid amount not redirecting to proper site.
I had attached snapshot.

--
Alex Joselin
[protected]

[protected]
From: Alex Joselin <alex.[protected]@gmail.com>
Date: Tue, Jun 5, 2012 at 3:56 PM
To: Deepak.[protected]@hdfcbank.com


Respected Deepak,
I waited more than 20days to refund my money
Irctc refunded my money
19 May 2012 IND RAILWAYS REFUND[protected][protected] [protected] 19 May 2012 287.00 40116.91
19 May 2012 IND RAILWAYS REFUND[protected][protected] [protected] 19 May 2012 11.23 39829.91

I dint get Airtel bill amount refund
Waiting for reply soon.

Regards,
Alex
--
Alex Joselin
[protected]

[protected]
From: <Deepak.[protected]@hdfcbank.com>
Date: Wed, Jun 6, 2012 at 1:58 PM
To: Alex Joselin <alex.[protected]@gmail.com>



Dear sir ,

Please check with air customer care office, if transaction is not happen then money automatically credit back to a/c . So Please check

with airtel customer care office.

Warm Regards,
Deepak Shendri
| Classic Relationship Manager | HDFC Bank Ltd | Mob:[protected]I
|Fax:[protected]|HDFC Bank Ltd. No.103, K H Road, Bangalore - 560 027, India |

Know more about us on www.hdfcbank.com. Connect with us on Facebook at www.facebook.com/hdfcbank
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If you have erroneously received this message, please immediately delete it and notify the sender. Also, if you are not the intended

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message or any accompanying document is strictly prohibited and is unlawful. The organization is not responsible for any damage caused

by a virus or alteration of the e-mail by a third party or otherwise. The contents of this message may not necessarily represent the

views or policies of HDFC Bank Ltd."



--
Alex Joselin
[protected]








2)Conversation to AIRTEL


Forwarded conversation
Subject: Paid for [protected] as on 15th May 2012
[protected]----

From: Alex Joselin <alex.[protected]@gmail.com>
Date: Tue, Jun 12, 2012 at 12:28 PM
To: apj.associate.[protected]@airtel.com


This is the details of that transaction

T NAGAR - CHENNAI S ALEX JOSELIN
Savings Account No.: [protected]
Date Narration Cheque/Ref. No. Value Date Withdrawal Closing

Balance
15 May 2012 MHDF[protected]-AIRTEL BHARTI [protected] 15 May 2012 1837.00 74014.82

--
Alex Joselin
[protected]

[protected]
From: Alex Joselin <alex.[protected]@gmail.com>
Date: Wed, Jun 13, 2012 at 12:53 PM
To: APJ.[protected]@in.airtel.com


Wrong id
--
Alex Joselin
[protected]



--
Alex Joselin
[protected]

After they threaten i had been paid once again. What is the solution for this :(

Below are the details again i paid on 26/3/2013
Transaction Status : Thank you. Your airtel fixedline/broadband bill payment of Rs 2856.98 is processed successfully. The amount will be credited to your fixedline/broadband account within 48 hours.

Fixedline/Broadband Number : [protected]

Account Number : 16180478

Transaction Number : [protected]

Payment Amount (?) : 2856.98

airtel seriously need improvement in their system and workers ... i paid 850 rs when disconnecting my connection and whoooo the next month again they called that i have to pay 850 and then asked for receipt no. if i have paid but i did nt kept it as i had no idea such thing could occur...uhh so finally after getting their so so many calls i finally paid :( just because of their stupidity .