[Resolved]  Airtel — AIRTEL NO COVERAGE IN THE MAIN CHENNAI CITY - 600055

THERE IS NO ANY RESPONSE FROM AIRTEL PAST TWO YEARS - MANY COMPLAINTS MADE THROUGH CUSTOMER CARE AND EMAILS ALSO.

PLEASE REFER MY EMAIL TO AIRTEL AND ONLY ONE REPLY FROM THEM BUT NO AFTER RESPONSE.

EMAIL REPLIED BY aIRTEL ON 16TH APRIL 2009.

Dear Mr. Padmanaban,

Thank you for contacting Airtel.

You had expressed concern over the network coverage for your mobile number [protected].

We understand your concern and will work towards resolving the same.

As per the Service request number 21189505, We wish to confirm that we have forwarded your concern to the respective department and our team will contact you shortly in this regard

It has always been our endeavor to provide you with the best customer service and we assure you of our sincere commitment to meet all your future requirements.

For further assistance, mail us at [protected]@airtelindia.com.
Warm Regards,

Sathish M
Customer Care Executive
Bharti Airtel Limited

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[protected]Original Message[protected]
From: Padmanaban.[protected]@hcl.in
To: [protected]@airtelindia.com
Cc: paddu.[protected]@gmail.com
Sent: 16/04/2009 13:05:28
Subject: [protected]


Dear Sir Madam

Sub: Network Tower problem in our complete area (0 to 10% available)

Ref: My compliant no: 21189505

I am the regular user of Airtel post paid connection ([protected]). I would like to inform you that past more than one year we are facing lot of network problem in our area (Chennai ¿ 600055 and also near by areas) only for Airtel. Also we are given lot of compliance through customer care but there is no any response.

Voluntarily I can help to Airtel for any study or site field visit. Just imagine 6 months back Vodafone and Aircel tower has been placed in our area. After that lot o[censored]sers from Airtel changed their numbers to Vodafone and some people to Aircel. I don¿t want to change my number. My number and my brothers number everything in RELIANCE and HCL CUG numbers. We are working in this well concerned. So only we like ¿Airtel¿ because of Airtel also well concerned.

Airtel is the No 1 in telecommunication then why you are loosing lot of connections in the main area in one of the Chennai city.

I am waiting for your immediate response. I can be coordinate support to Airtel to grow up more.

(My Residential Address: R. Padmanaban 4 14 D V K Naidu Street Veerapuram Chennai 600 055. Cell: [protected].)


THANKS

PADMANABAN.R (CELL: 0-[protected])
CHENNAI