[Resolved] Airtel — unnecessary deduction, Page 9

[Resolved] Airtel — unnecessary deduction

J Javed Shaikh from Mumbai, Maharashtra

This is to complaint you that you have activated several services like GPRS/NOP/VAS/Airtel live) without my knowledge/concern/authority. for which you have debited/deducted more than Rs. 390/= from 30/01/2008. which please note. I have very much disappointed by this, I am very old prepaid customer using this Mobile card since 3 years. Following are the details of deduction & my several complaints to you Via phone to 121 customer executive. On 30/01/2008 I have phone to 121 for deactive my daily decrement of Rs. 1.5/= but No reply from your customer executive. after talking so many times for deactivation of this services, but no body helped me. On 06/02/2008 I phoned on 121 to talk to your customer executive Mr. Premal ( he didnt told me his father & Surname) I told him every thing about my problem, but he started abusing me with drastic words & lots of bad words. I dont know why he has done to me. he cut off my line. (you may check if you have recored our conversation) After some time when i again phoned on 121 one of your executive told me that I have activated service for daily decrement which is wrong & totally against in the sake of customer rights.( I have a doubt that Mr. Premal have started this services from there or may be he is behind all this & harassing me like this. finally i have visited ARC (Fort) on 09/02/2008 for the deactivation of daily decrement, but Mr. Nikhil promised me that it will deactive in the next 24 hours. but for your kind information it is still active & you are deducting Rs. 1.5/= daily. from 10/02/2008 you have debited Rs. 14.99/= till today for GPRS activation which i had never applied or SMSed or instruct any of your executive which please note. & Rs. 2/= for daily decrement for using Airtel service till today. I dont know what is GPRS/NOP?VAS. Then on 11/02/2008 in the morning about 10 am you have debited 99/= for VAS download, which i had never never applied /phoned/smsed or instucted any of your executive. Then on 18/02/2008 you have suddenly debited Rs. 180 for (Laughter club, Missed call info & VAS pack 50). I am totally confussed about this kind of service. therefore it is my humble request you to please refund my Rs. 385/= (+/-), mine is very hard money & i will not tolarate this again & again. Please put a high level inquiry & find who is behind this otherwise I have no option but to take legal action against your company & also against Mr. Premal in the Police or file a F. I. R or complaint for harrasing me. If you fail to fulfill my problem in the next seven days I will go to press for harassing a simple man. Thanking you, Javed Shaikh Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

Jayakumarairtel

from Bengaluru, Karnataka

I am a prepaid customer my number is [protected] please incoming & outgoing calls details immediately from January2011 to February2012 please send the details for tanjore.[protected]@gmail.com. its very urgent please.

nani38

from Gurgaon, Haryana

i want my old air tel number please give my number back
my number [protected]
my mobile stolen by some one else, how to get my number back, please give information

gouse300

from Mumbai, Maharashtra

Hi sir I'm ratna and my phone no [protected]
And I want my call outgoing incaming call latest details

pls send my E-Mail [protected]@gmail.com

Pls urgently

CHALUMURU

from Bengaluru, Karnataka

i am a prepaid customer my number is [protected] please incoming calls details immediately please send the details for ramesh.[protected]@gmail.com please sir Very Urgent.

Shishir Srivastava

from Gopalganj, Bihar

I have done 11rs 3g recharge on FEB 24 2013 in which I got 30 MB. I have not used my 3g mb and they deduct all my 3g bal and even the validity is not over truly a cheater airtel. My number is [protected] (jaipur).

Receipt No[protected]
Mobile Number [protected]
Transaction Type Recharge
Transaction
Reference
Number
824163
Recharge Date
and Time
24-Feb-2013
18:14:30
Amount Paid
(Rs.)
11.00
Payment From Billdesk

pankaj lohiya

from Almora, Uttarakhand

I have subscribed pack rs 5/- (50 mb)for 1 day internet.we use internet for little time.But As i see after 2 hrs my remaining balance rs 19/- has deducted..and now internet also has gone off.
Please refund the same amount, subscribed pack of 50mb internet so that i can use this.
i try to submit complain on airtel website due to technical problem(on verification code didnot match) it can not be submitted.

Sai Sarath

from Bengaluru, Karnataka

Airtel — gone sim

please block no [protected]

Arvind silawat

from Bengaluru, Karnataka

Airtel — Pay Back Money

No excessive uses of Internet plan Rs /- 49(1 GB 3G Data Only For A Night) just because of your company's technical problem of no signals.

shubhigpt22

wrong tariff cutter

Sir /ma'am I have got the wrong tariff cutter pack.on my airtel no [protected].I.was having an offer of 30p/min but I.have been charged 1p/s.kindly look into the issue ASAP. With warm regards Shubhangi gupta

Trulec Gupta

from Pune, Maharashtra

bad service

From last 16 days my internet connection is not working and i have been complaining about that but they couldn't resolve my problem, every time i call them and they say that within 24 hours they will resolve my problem but they don't.

Debmalya Mandal

from Bengaluru, Karnataka

Request to Block Airtel SIM

Hello I am Debmalya Mandal from Bangalore with prepaid connection no [protected]. Yesterday my phone was stolen. So I request the Airtel team to block this no to prevent any misuse. Thanks Debmalya

velaga

from Delhi, Delhi

sim details

sir i am vijay on ongole pls tell me about [protected], [protected] sims address and more details.

kamal55

from Mumbai, Maharashtra

got a call to recharge a number by Rs 500 to get the bike from Airtel

I received a call that i have won a bike from Airtel and now i have to recharge a number by Rs 500 to get the same. when i again called him to ask that it seems fraud then he started abusing and cut the phone

hanumanprasadlakhasar

call detail 9784269514

Sir iwant call detail [protected]

dhananjayawasthi

from Lucknow, Uttar Pradesh

Network Issue & No support from Customer Care Executive

In my area some Airtel numbers are working but most of numbers have neither any call is coming nor they can call. We are facing this problem from last one week. On 121 CCs are closing complaints. My no is [protected].

Navdeep Rathore

Airtel ne bina karn 100 rs kat liye

AIRTEL COMPNY NE 100rs kat liye or bol rahe h ki jaha sikyat karni h vaha karo ham kisi se nahi darte!ab aap koi tarika batao

kharutai

from Pune, Maharashtra

without confirmation take extra charges of internet usage

Dear Sir the airtel no [protected] last month bill is1572/-Rs when i saw the details of bill there calculate internet usage charges without our confirmation It means the company hide information from me

Delmin Davis

from Mumbai, Maharashtra

Airtel Money Transfer

I got a call a from Uttar Pradesh East from Number [protected] and told me to recharge Rs.2000 in a specified number and If that is done I will Get Rs.50000 the caller told. The person was a girl.

smanbiswas

Refused to give the reference number against the complaint

Cheated the customer by providing false information even they refused to give the reference number against the complaint. I've the solid voice recording as proof against them
Ph. No. [protected]