[Resolved] Airtel — unnecessary deduction | |
This is to complaint you that you have activated several services like GPRS/NOP/VAS/Airtel live) without my knowledge/concern/authority. for which you have debited/deducted more than Rs. 390/= from 30/01/2008. which please note. I have very much disappointed by this, I am very old prepaid customer using this Mobile card since 3 years. Following are the details of deduction & my several complaints to you Via phone to 121 customer executive. On 30/01/2008 I have phone to 121 for deactive my daily decrement of Rs. 1.5/= but No reply from your customer executive. after talking so many times for deactivation of this services, but no body helped me. On 06/02/2008 I phoned on 121 to talk to your customer executive Mr. Premal ( he didnt told me his father & Surname) I told him every thing about my problem, but he started abusing me with drastic words & lots of bad words. I dont know why he has done to me. he cut off my line. (you may check if you have recored our conversation) After some time when i again phoned on 121 one of your executive told me that I have activated service for daily decrement which is wrong & totally against in the sake of customer rights.( I have a doubt that Mr. Premal have started this services from there or may be he is behind all this & harassing me like this. finally i have visited ARC (Fort) on 09/02/2008 for the deactivation of daily decrement, but Mr. Nikhil promised me that it will deactive in the next 24 hours. but for your kind information it is still active & you are deducting Rs. 1.5/= daily. from 10/02/2008 you have debited Rs. 14.99/= till today for GPRS activation which i had never applied or SMSed or instruct any of your executive which please note. & Rs. 2/= for daily decrement for using Airtel service till today. I dont know what is GPRS/NOP?VAS. Then on 11/02/2008 in the morning about 10 am you have debited 99/= for VAS download, which i had never never applied /phoned/smsed or instucted any of your executive. Then on 18/02/2008 you have suddenly debited Rs. 180 for (Laughter club, Missed call info & VAS pack 50). I am totally confussed about this kind of service. therefore it is my humble request you to please refund my Rs. 385/= (+/-), mine is very hard money & i will not tolarate this again & again. Please put a high level inquiry & find who is behind this otherwise I have no option but to take legal action against your company & also against Mr. Premal in the Police or file a F. I. R or complaint for harrasing me. If you fail to fulfill my problem in the next seven days I will go to press for harassing a simple man. Thanking you, Javed Shaikh Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 179 Comments | |
Comments
My prepaid airtel number is [protected].I want the complete call & messaging statement for last 2 mths on my email id.
Reply
I am a prepaid customer my number is [protected]. pleaseprovide me incoming calls details, message details immediately please send the details for [protected]@yahoo.com .
i want my all call deaties of this mounth
I am user of Airtel Mobile service through Mobile # [protected]
from my mobile balance several times unnecessary deductions are happening by gclub. I complaint 3 times and received 2 calls from customer service and they promised me that in future there will be no deduction. But today againt it happened they deducted 20 rupees and inform me that enjoy with gclub and download games. I do not want this services. When I tried to send back message it is not accepting, It is very big head ache for me. This is my final complaint, immediately stop this type of deductions, otherwise I have no option to stop using Airtel service and also advise my friends to stop using Airtel service.
Awaiting for your favourable action
Mohammed Anwarudding, Mobile No. [protected]
from my mobile balance several times unnecessary deductions are happening by gclub. I complaint 3 times and received 2 calls from customer service and they promised me that in future there will be no deduction. But today againt it happened they deducted 20 rupees and inform me that enjoy with gclub and download games. I do not want this services. When I tried to send back message it is not accepting, It is very big head ache for me. This is my final complaint, immediately stop this type of deductions, otherwise I have no option to stop using Airtel service and also advise my friends to stop using Airtel service.
Awaiting for your favourable action
Mohammed Anwarudding, Mobile No. [protected]
i need my cal list mail me pls
i need call list of incoming and outgoing calls list no is [protected]
call list of 2 months mail me no is [protected]
am prepaid cuntomer. my number is[protected]. plese incoming calls and outgoing call detail from 1st Nov'09 send the details on [protected]@yahoo.co.in. its very urgent.
am prepaid cuntomer. my number is[protected]. plese incoming calls and outgoing call detail from 1st Nov'09 send the details on [protected]@yahoo.co.in. its very urgent.
I am a prepaid custumer my number is [protected] please incoming calls details immediately please send the details for [protected]@rediffmail.com its very urgent please.
Hell sir I am prepaid customer of AIRTEL connection.This mobile give me bestconnectivity in any area of my stste.My mobile no is [protected].I want to add my new FNF numbers 10ps. or 20ps. each call on aitel no. pls send me details on my mail which is [protected]@yahoo.com. I will be thankful for u.
need call log incoming and outgoing of my prepaid [protected] for jan2010 to my mail
I want call details of mobile no [protected] urgently please make it possible
My prepaid mobile no is [protected] and I want call list of January 2010 urgently thank u
I need a call list of my mobile number from 13th feb onwards as I have lost my mobile.
Airtel — wrongly deduction of 99 rs and 121 service is inactive
I user of airtel mobile no [protected] want 2 bring to notice that airtel har wrongly deducted rs 99 frm my account as knw to me by sms recd frm 54321 at 3am on 23 feb 10.when tried to call 121 found it was in active.on repeatly tried frm other cell & found same.pls solve my issue. I, JATIN GOPAL GALA, THE USER OF [protected] OF AIRTEL. THIS IS TO BRING YOU TO NOTICE ABOUT DEDUCTION OF RS 99 WITHOUT THE USE AGE.
1. I HAD RECEIVED A SMS FORM 54321 AT AROUND 3 AM ON 23TH FEB, 2010 SAYING THAT THE AMOUNT OF RS 99 WAS DEDUCDED FOR SOME GAME.
2. I TRIED OUT TO CALL CUSTOMER CARE BUT FOUND THAT IT WAS INACTIVE.
I REPEATEDLY TRIED TO CALL 121 SERVICE BUT THE ANSWER WAS SAME.
3. NO COMPLIAN NUMBER GIVEN SAME DAY, I VISITED AIRTEL CUSTOMER CARE IN CHAKALA, A LADY ASSITED ME, AND CALL CUSTOMER CARE WERE IN A LADY ANSWER THE CALLED TOLD ME THAT IT WAS DEDUCTED FOR SOME GAME. ON ASKING FOR THE COMPLAIN NO .SHE DID NOT GIVE FOR THE SAME, ON FURTHER ARGUMENT SHE GAVE ME THE FOLLOWING ADDRESS AND PHONE NO [protected] (CHERYL, SOME MANAGER), BHARATI AIRTEL, 7TH FLOOR INTERFACE BUILDING NO 7, LINKING ROAD MALAD, MUMBAI 64. AND SAID HE WILL GIVE THE COMPLIAN NUMBER
4. ON CALLING ON THE NO. ITS WAS SWITCH OFF.
5. AGAIN THE SAME LADY CONNECT ME TO SOME HELP LINE NUMBER, WERE IN THE GENTLE MAN ASK ME ABOUT THE PROBLEM AND GAVE ME THE COMPLIAN NO.
COMPLIAN NO. [protected].
THE BALANCE IS NOT REFUND TO MY ACCOUNT YET……..
AIRTEL IS NOT AT ALL PROVIDING THE SERVICE AS PER STANDARDS SET BY OTHER SERVICE PROVIER .
DON’T BUY NEW AIRTEL BCOZ OF POOR SERVICE –CUSTOMER CARE REMAIN TO BE INACTIVE MOST OF THE TIME.
PLS ANSWER ME FOR THE FOLLOWING ISSUE . WAITING FOR UR REPLY
1. I HAD RECEIVED A SMS FORM 54321 AT AROUND 3 AM ON 23TH FEB, 2010 SAYING THAT THE AMOUNT OF RS 99 WAS DEDUCDED FOR SOME GAME.
2. I TRIED OUT TO CALL CUSTOMER CARE BUT FOUND THAT IT WAS INACTIVE.
I REPEATEDLY TRIED TO CALL 121 SERVICE BUT THE ANSWER WAS SAME.
3. NO COMPLIAN NUMBER GIVEN SAME DAY, I VISITED AIRTEL CUSTOMER CARE IN CHAKALA, A LADY ASSITED ME, AND CALL CUSTOMER CARE WERE IN A LADY ANSWER THE CALLED TOLD ME THAT IT WAS DEDUCTED FOR SOME GAME. ON ASKING FOR THE COMPLAIN NO .SHE DID NOT GIVE FOR THE SAME, ON FURTHER ARGUMENT SHE GAVE ME THE FOLLOWING ADDRESS AND PHONE NO [protected] (CHERYL, SOME MANAGER), BHARATI AIRTEL, 7TH FLOOR INTERFACE BUILDING NO 7, LINKING ROAD MALAD, MUMBAI 64. AND SAID HE WILL GIVE THE COMPLIAN NUMBER
4. ON CALLING ON THE NO. ITS WAS SWITCH OFF.
5. AGAIN THE SAME LADY CONNECT ME TO SOME HELP LINE NUMBER, WERE IN THE GENTLE MAN ASK ME ABOUT THE PROBLEM AND GAVE ME THE COMPLIAN NO.
COMPLIAN NO. [protected].
THE BALANCE IS NOT REFUND TO MY ACCOUNT YET……..
AIRTEL IS NOT AT ALL PROVIDING THE SERVICE AS PER STANDARDS SET BY OTHER SERVICE PROVIER .
DON’T BUY NEW AIRTEL BCOZ OF POOR SERVICE –CUSTOMER CARE REMAIN TO BE INACTIVE MOST OF THE TIME.
PLS ANSWER ME FOR THE FOLLOWING ISSUE . WAITING FOR UR REPLY
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