[Resolved]  Airtel / Customer Care — Don't trust Airtel!

SUBJECT:WORST SERVICE OF AIRTEL & HARASSMENT TO CUSTOMERS

Dear Sir,


With reference to Airtel Mobile (#[protected]) I would like to inform you that,

1. Myself Pravat Kumar Jena, have fully paid the Airtel Bill for Mobile #[protected], Upto November 2007 .

2. After that I had talked with your customer care executive to disconnect the Airtel number [protected] immediately.

3. Again on 26 Dec 2007 at10:18:44 I had sent mail requesting to disconnect the above number.

4. But in 3rd March 2008, I received the following mail, in which Customer Services Executice, Benedict Gomes has mentioned that “We have checked our records and found that you had words with our executive regarding disconnection”

5. Again I replied on 12 Jan 2008 23:04:58 IST that I have no pending Bill and I had already requested to disconnect my phone.

6. But to my utter surprisement I again received mail from you that
“the services on your Airtel number have been disconnected from our side with effect from 26 February 2008. Further, current outstanding amount left on your Airtel mobile number is Rs. 630.62/- and due date for the same was 25 February 2008. We request you to clear the outstanding amount.

7. More surprisingly, My wife received threatening calls from Phone No.[protected] a phone Number from Tis hazari Court, Delhi) and she was told to contact Advocate Kaviram Tyagi Mob No.[protected].As I contacted Adv Tyagi, he also threatened me to pay the outstanding Rs.585.00 by tomorrow, otherwise "I will see you"


In this regard I would like to remind you that I had already informed in December 2007 to the Customer care Executive as well as through E-mail to discontinue my above number . But instead of disconnecting in December 2007 you disconnected in February 2006 and you have levied undue charges to me till February 2008.

8. Although I have sent mails on 14th May and 16 th May 2008 and then after reminder not to harass me, but almost after three weeks, no action has been taken from AIETEL.

In this connection I request you to send me an " NIL(ZERO) OUTSTANDING BALANCE STATEMENT " as on today immediately otherwise I shall not only publish all the above matter in all theleading news papers of India regarding harassment to customers but also shall be compelled to take the shelter of Honorable Consumer Court for
i)Deficiency in Service
ii)Levying undue charges on customers( Inconsistent amount Rs. 437.08/Rs.630.62/Rs.585.00)
iii)Harassment to Customers
iv) Threatening by advocate to self and wife
v)Mental Tension
vi) Mental Agony and
vii) pray for suitable Compensation with Cost of the Case.


An early and suitable reply as well as "Zero balance Statement" is solicited please.

With Regards

PRAVAT KUMAR JENA
E-MAIL: C/O: U K JENA
E-mail: [protected]@hotmail.com
[protected]@rediffmail.com,
[protected]@hotmail.com
MOB:[protected]

Dear Sir

Please give me full detail about your airtel WLL internet including tarriff detail in distric Chamba himachal pradesh.

regards

harish abrol

The problem I am facing in my mobile is that I am getting hello tunes and I am not at all requiring these hello tunes in my mobile and my balance is reducing every one hour. In my knowledge I am not making any outgoing calls and I don't know how my balance amount is reducing without making a call. I have taken incoming free. I have tried to solve this problem through your customer care. But in vain. Please de-activate the hello tunes immediately which I do not require. Also please de-activate the jung calls.

USHA KRISHNAMOORTHY
EMAIL ID: [protected]@yahoo.co.in
[protected]

dear sir,

my complaint is about hello tunes. I dont' require this. I have taken pre paid connection and my balance amount is reducing every one hour, though I am not making outgoing calls. pl de-activate my hello tunes as well as jung calls immediately. Hope u'll do it immediately after seeing this mail.

Usha Krishnamoorthy
Email - [protected]@yahho.co.in
[protected]

my problem is about helo tunes. I don't require this. Pl de-active this immediately. My balance amount is reducing every one hour though i am making outgoing calls and my incoming is free. Pl look into this immediately.

USHA KRISHNAMOORTHY
E MAIL ID - [protected]@yahoo.co.in
Mobile: [protected]

my problem is about helo tunes. I don't require this. Pl de-active this immediately. My balance amount is reducing every one hour though i am making outgoing calls and my incoming is free. Pl look into this immediately.

USHA KRISHNAMOORTHY
E MAIL ID - [protected]@yahoo.co.in
Mobile: [protected]

my problem is about helo tunes. I don't require this. Pl de-active this immediately. My balance amount is reducing every one hour though i am making outgoing calls and my incoming is free. Pl look into this immediately.

USHA KRISHNAMOORTHY
E MAIL ID - [protected]@yahoo.co.in
Mobile: [protected]

my problem is about hello tunes. I don't require this. Pl de-active this immediately. My balance amount is reducing every one hour though i am not making outgoing calls and my incoming is free. Pl look into this immediately.

USHA KRISHNAMOORTHY
E MAIL ID - [protected]@yahoo.co.in
Mobile: [protected]

i don't have airtel customer care no. plz provide me executive cell no. to put my complain regarding sms.

Sir

I want to take the Wll airtel connection please give me full tariff of wll connection. Can i use wll as internet give me tariff or any plan detail on my i.d soon as possible. I belong Himachal pradesh

regards

My mobile is showing sim card regitration fail from yesterday.
I have made the full payment as suggested by the customer care executive, but still I am facing the same problem.Its very urgent today I have to recieve some ugent calls on this number that is [protected].
The situation is mission critical.
Please help me activate it in one hour.
Thanks&Regards
Raj

AirTel — dont trust airtel

i am a airtels 09 yaer old customer in the may 26 iave recieve pne massage from airtel in that the matter was "31st may tak aap jitni baaat karoge uske aadhe paise aapko vaapas milenge 8june tak "please subcribe toh maine subscribe kiya uske baad muze sms aaya ur subscription completed baad me maine 120june ko customer care excutive se baat ki to usne mera call kari 45 mninute hold par rakha aur kat diya balance vapas nahi mila paaya
aur mai jab bhi customer care excutivbe se baat karan achahata hun to bbat nahin hoti hai

Only customer can teach a properly lesson to AirTel communication.simple try to bycott the AirTel, switch to some other good telecommunication network which offers you excellent service and take customer concerns as highest priority.

Spread this information to all networks, try to extend this issue in all public discussion forum then only we customer can show them their worth, what they are. If customer give then only there could be things called AirTel otherwise NoTel.

AirTel AirTel[protected]NoTel [protected]NoTel[protected]What Tel,

dear airtel custmer servies

i have been using airtel from 2007 . [protected] . nowadays i am reciving lots of message from one airtel number. i want block that number in my phone .please help me to dont recive the message from that number .

Date: - 18/06/2008
To,
The General Manager
Bharti Airtel Limited
(A Bharti Enterprise)
Qutab Ambience (at Qutab Minar),
Mehrauli Road,
New Delhi – 110030

Sub: Complaint
Mobile No. [protected]

Dear Sir,
I D.S.Chauhan having mobile No.[protected] of your network would like to inform you that I am receiving message’s from your service inbox with any activation of such kind,
These all messages coming from your service inbox without my permission & without my knowledge from last 15 days.

On 16/06/2008 at 4.30 pm (approx) I had received such kind of message from your service inbox after just clicking on that it shows as “ Airtel live website with models photo” I immediately deleted the message nor I downloaded nor I visit that site but it has deducted an amount of Rs.50/- from my current balance.

This was just shockable thing for me. I don’t know why it happens.

I strongly request you to credit an amount of Rs.50/- back to my mobile balance immediately as soon as possible

I strongly instruct Airtel not to send such kind of message to my mobile in feature

Thanks and waiting from your earliest action in this regards.

Devendra Singh Chauhan
S/o shri P.S.Chauhan
22/4, Uri Enclave
Barar Square
Delhi Cantt
e-mail: [protected]@yahoo.com,

C.C.To.

(i)The Manager (Customer Care)
SSDN Enterprises
G2, Raja House,
30-31, Nehru Place
New Delhi – 110 019
e-mail :- [protected]@airtel.com


(ii) The Manager (Customer Care)
New Delhi Communication
M-22, GK-II (M-Block Market)
New Delhi – 110 048

(iii) The Manager (Customer Care)
Abacus Communication
D-15, South Ex Part – II
Near ICICI Bank
New Delhi

(iv) The Manager (Customer Care)
Cellular Hut
G-32, Kalka Ji
New Delhi

SUB. I HAVE RECHARGED TALK TIME OF RS 50/- ON 23/6/08 AT 8-9PM BUT IT IS NOT CREDITED IN MY MOBILE. [protected] AND MY CONTACT NO. [protected], [protected]

Dear Sir/Mam


I am ajit sharma & have used mobile no [protected] since last one & half year due to shifted in Lucknow. In august 2007 i have already cleared all my dues but today I got a call from some one regarding pay to my dues.you are requested to close this Mobile Number. I am also attaching the invoice slip which i have paid today & I will never use airtel in future.I also have bill pay receipt which I have pay on 10/08/07 & 04/07/08

airtel is not listen my comlaint from last 8 months i am platinium custmer of airtel i have network problem in my building but airtel cant solve it

I have taken the Sathi plan on Sunday i.e. July 13, 2008, but it was not activate till today. I have called much time to customer care and also follow their instructions. As they told me to first unsubscribe my Muskaan plan and they said your Sathi plan will be activated after deactivation of Muskaan plan. I unsubscribed it on July 15, 2008. Then today I called again to customer care now they told to again unsubscribe Sathi plan and then again reactivate the sathi plan. I unsubscribed it on July 16, 2008. And call to 52543 for reactivation then again computer is asking for deactivation. In this all process I have already loose my Rs 50.00 approx. What is the hell going on? These services are only to make fool customer or to provide good services from any other mobile company.

Dear sir
my phone is disturb, my number is [protected] andsim number is-[protected], please tell me my pun code and adress is
Kung bihari singh
satandar kumar singh
69 rabich
bakhtipur
Dist-patna