Airtel Complaints & Reviews

Airtel — UNsubscription--reg

I have not subscribed to AIRTEL(WAP)textbased sevices from your company...But you have debited Rs 10 from my balance with out any proper information...This is not fair on your part. To continue my sevice with you, deactivate/Unsubscribe http://m.igfun.com from my mobile. My mobile number is [protected] . I have already contacted customer care...

Do reply,

please kindly imm..., and my may month bill sed to my email id


thanks
R.Dharani
[protected]

hi sir
my complete is iam request last three days customer care call my ebill activate but his not respone airtel customer employes so iam not paid by airtel bill please my request so send me my email id send the 23april, 09 to 24may, 09 bill statement send my id other wise iam not paid airtel bill and disconnect airtel connection

thanks
deepak chand
[protected]

STOP EBILL

send sms to 121 STOP EBILL

start my e bill
my id is [protected]@yahoo.com

Airtel — i want to unscribe unknown msgs

i am receiving messages from the number 54321819 and i want to dectivate it.
My No is [protected]

i am receiving messages from the number 54321819 and i want to dectivate it.
My No is [protected]

Airtel — open my id

sir my id is shaan-22 sir my account is blocked due to some reasons plzz active my account my mobile no [protected]

sir my id is shaan-22 sir my account is blocked due to some reasons plzz active my account my mobile no [protected]

Dear sir,
My mobile no. [protected] I, ve not received my phone bill, till date, however i tried to e-bill from internet ut customer care not respond, i tried to customer care nearly 15 times.

Pl solve my problem immediately.

Regards,
P.Babji.

I want to subscribe for ebill on airtel and send the necessary information to 121 but ö response is given also i dont get my bill details for last 5 months plz help i want to change my address and live on rent bt they dont cooperate me. My no. Is [protected]

Airtel — Without information stop bil

My no is [protected] are 10 years old customer they stop my hard copy of bill with out my information and send only SMS AND ALSO SEND SOFT COPY ON WRONG E-MAIL ID. WHEN CONTACTED HIS CUSTOMER CARE THEY VERY RUDE AND SAY FIRST SMS FOR HARD COPY AND IF YOU NOT PAY BILL ON BILL DATE WE DISCONECT YOU PHONE.
I loge so many complaint as 75767792,[protected] on 01-Oct at 2.25p.m and also 34130248, 34130210 and 34148220 but till date no response for Airtel.
They not revert on these complaint and also start SMS FOR HIS BILL WHICH I NOT SEEN YET.

I AM DINESH JATIYA. MY AIRTEL NUMBER IS [protected]. I WANT TO DETAIL OF MY INCOMING AND OUTGOING CALL, ON MY EMAIL ID WHICH IS [protected]@yahoo.co.in kindly for the need full

dear all send sms stopebill in continue format and u will receive stooped ebill msg and continue paper bill message...that i experienced.. you can send me thanking msg on my no [protected] or [protected] regards..nitesh amin..gujarat

SMS

START EBILLFL [protected]@something.com 044#######

send to 121 through registered mobile number (airtel)

SMS STOP EBILLFL to 121 to unsubscribe ebills for fixed landlines

sms 'STOPEBILL' to 121

How to stop receiving ebill for prepaid airtel

They have done similar type of cheating even to me it is worse than this i can not even unsubscribe from it if any one knows how to unsubscribe please help me

without my permission cutting amount in my mobile rs.30 to friends chat
Sir,
i have been using Airtel no. for a year, nearly. On 3-2-09 at 8 p.m., with out my consent airtel people gave me the "chat id 9050710, dial no.543216". In this regard a message arrived from 543216. And Rs.30 had been cut from my balance.
Is this the way to behave with the customers? I don't want this friends Chat. My mobile no is [protected]. So please see that deactivate this friends chat and not to cut my balance further for friends chat.
Otherwise i have to sue the consumer court in this regard.
Yours faithfully,
rajyalakshmi co k.raghu



without my permission cutting amount in my mobile rs.30 to friends chat
Sir,
i have been using Airtel no. for a year, nearly. On 12-5-09 at 8 p.m., with out my consent airtel people gave me the "chat id 9050710, dial no.5432163". In this regard a message arrived from 5432163. And Rs.30 had been cut from my balance.
Is this the way to behave with the customers? I don't want this friends Chat. My mobile no is [protected]. So please see that deactivate this friends chat and not to cut my balance further for friends chat.
Otherwise i have to sue the consumer court in this regard.
Yours faithfully,
k.satyavathi

to unsubscribe call[protected]toll free)... it worked for me...

without my permission cutting amount in my mobile rs.30 to friends chat
Sir,
i have been using Airtel no. for two years, nearly. On 10-6-09 at 5:30 p.m., a message arrived from 543216. with out my consent Rs.30 had been cut from my balance.
Is this the way to behave with the customers? I don't want this friends Chat. My mobile no is [protected]. So please see that deactivate this friends chat and not to cut my balance further for friends chat.
Otherwise i have to sue the consumer court in this regard.
Yours faithfully,
saikumar.r

Same thing happened to me. You just need to call to customer care and let them know about your inconvenience. They will credit the deducted amount and unsubscribe that service. Think you guys are feeling too much for a small problem.

yeah the same problem abt airtel frndz chat occured with me too... these airtel people are big cheats... may God punish them... but thanx 2 Omkar i was able to unsubscribe... it worked for me

Dear Concern,

I want to close my postpaid connection [protected] as i've shifted to other city and in new city don't want to continue airtel connection. Kindly deactivate my connection and let me know if anything due on me. Today i m destroying the sim.


Regards,
Sandeep Tiwari,
S-102 IInd floor,
School Block Shakarpur,
Delhi.
[protected]

I want change my address for correspondance the mail.
My new address is: -

Naveen Chawla
133/5, Vasundhara
Sector -5.
Ghaziabad - 201012

Dear Sir/ madam,

I want change my address for correspondance the mail.
My new address is: -

Naveen Chawla
133/5, Vasundhara
Sector -5.
Ghaziabad - 201012
Mob. no. [protected]

Today on Apr 19, 2009 at 8:24 AM and 8:31AM, I received two messages respectively telling that you have downloaded some JAVA game to your phone and you have charged Rs. 99 and other message says that Thanks for using Value Pack Service on airtel WAP and you have been charged Rs30and enjoy.

I never used WAP as I have subscribed GPRS and my phone remain connected to computer all the time and even I never saved WAP settings in my phone, how my phone can downloaded some game through WAP. Also I was sleeping at that time when message arrived.


Original Messanges:
1st Message:
From: 64611099
Time: Sunday, April 19, 2009 8:24AM
Thanks for downloading JavaGame from Airtel Live WAP Service. You've been charged Rs. 99.Enjoy wap.mobifun.in

Message 2:
From: 64611099
Time: Sunday, April 19, 2009 8:24AM
Thanks for using Value Pack Service on Airtel WAP. You've been charged Rs. 30.Enjoy wap.mobifun.in


May be some ghost came...

I have also received same messages two times like you.

Today i have also happened like this, that a msg delivered as"Thanks for downloading JavaGame from Airtel Live WAP Service. You've been charged Rs. 99. Enjoy http://gclub.in".I was browsing in mobile office and by clicking a tab all this happend.Calling costumer care no.12118 i got a cheating response that call after 24hours to know about this.Kindly help me...

I got a refund of all the deducted money after some talk with customer care.

Airtel — Billing for services not subscribed

I was using Airtel postpaid connection since 2007 July in Karnataka.
2012 January I started using this conncection with a smartphone.
By mid January 2012, it came to my notice that my unbilled amount (for mob # [protected]) has reached more than 3000 Rs which is way beyond my normal usage of ~1000 Rs.
I immediately called the customer care and mentioned the discrepancy to Mr. Sathish. But he said the unbilled details may be wrong and asked me to wait for the bill to get generated.

Once the bill got generated, I was really surprised to know that ~3200 Rs was charged for VAS (for GPRS). Immediately I raised a request SR # 41960323 to check the issue.

I have not requested for any GPRS plan. So I was charged for services which I have not requested.

Hello.. Im sandesh shirodkar i disagree with online service ... Why this service is stopped by Airtel.. i had purchased 10 sim cards and i was using online in all the sim i was telling friends to buy airtel sim because for us that service was very useful to browse orkut and email just for 5 rs/Day .. but now u had widrawn that service .. we all are shocked to hear this .. it was really dam good service for airtel users and no other network has this service .. i[censored] agree with me ur sim advertised by this online service ... and now u had removed online.. that is now good for aircel their sim willl be ready in market with new exciting offers.. im really shocked by hearing .. i plese request u to start it again u stop all other service but start online .. its very u useful for us to use in mobiles .. plz plz reset that service ...

hello, iam swamynathan i am using airtel sim for gprs a long period.before that oneday internet activation rs.20 only also free unlimited download(this is good).last one month i cant use this facility.the plan has changed.limited mb only given for gprs activation.more money i have to spent for this.i will not use gprs in this plan hereafter.

Airtel — Cheating n NON-FULFILLMENT of promises

respected sir,
My self vicky .V. patel, using yur airtel number [protected] from past 12 months have faced several problems. I activated my SMS11 pack in the month of APRIL'08... N for some reason i wanted to deactivate.. So on 11th MAY'08, as per your customer care executives direction i typed DSMS11 from my handset n sent it to 511, after which i immediately received the SMS from 121 stating that your request is in the process n it will b done shortly, , , but i continued doing it on 15th MAY'08, 22nd MAy'08. 27th MAY'08, n on 22nd JUNE'08... till then it did not get deactivated... After which i personally visited VEGA CENTER, PUNE on 25th JULY'08.. where i was told that your scheme will b deactivated immediately, but after which it was not de activated.. Finally again your USELESS customer care executives promised me 24 HRS till 16 SEP, after which i again spend 1500 RS n went to VEGA CENTER, PUNE which is 300KMS from my place... U shiuld please take all this matter seriously...There my scheme got de activated n i was old that u will b getting your refund till evening... but till date i have not got ANY REFUND...n on 18th SEP'08 when i called your USELESS customer care executive, he told me that no complaint has been made... so again i called your USELESS cust exe on 19th MORNING after which he said that your request is in the process n yopu willreceive your refund within 24 HRS... but i dont understand y u AIRTEL USELESS people keep on cheating me.. Till date 22nd SEP i have not received any refund... IS THSI THE WAY YOU FOOL N CHEAT YOUR CUSTOMER.. I HAVE ALL THE PHONE RECORDING WHOCH I MADE TO YOUR useless CUSTOMER CARE EXE... I think i should get the +ve reply as soon as possible..Or i have to file a complaint after talking to my advocate... Please dont cheat people n make money... when we activate your services, u do it within 5 minutes.. n when we have to de activate, u take 5 months, , This is the worst ever CELLULAR SERVICE that u r providing... Give service n earn money...Dont fool n make money... you cheaters

i love u

Dear Sir
My Airtel DTH no. is [protected], but set top box is not receiving signals . A complaint was made at Allahabad office on May 02, 2009. It shows the worst service of AIRTEL DTH. Take n.a.immly.

SIMPLY CHEATS. I A VICTIM MYSELF

Dear Airtel Customer Care Officer,


ID NO:[protected]


Dear Sir,

I have purchse your dth on tuesday this was activated emmidate . but i have take your 50Rs. filmy package on thursday at 20:30 hrs. and i call to customer care he said this will be activate in 24 hour but till time this is not activate.

please take matter seriously iam not happy with this service.iam continue follup with you but no any action taking you.

please do the needful


thanks


Pravin Pagare

Hi
Another issue with Airtel DTH now.
My topups were migrated to a new package that was offered to me by your rep on calling me in July mid.
That include
Music top up
Hindi Cine Plus
Colors channel.
Suddenly on 1st August i find MTV is not coming.
I call up customer care and register a complaint on 1st August.
My issue still persists and i still can't watch MTV which was promised to me by your guy when he was migrating my package.


Now on 20 Aug my A/C balance was 15.63 and today its 0.63.
Where have my 15 Rupees gone?
I recharge my account with 200 Rupees and i get a validity till 15th Sept.
With a monthly usage of Rs204, my validity should not have been till 15th Sept.
I call up Customer care and give your guy his piece and he says he can't hear anything so he is disconnecting the call.
This month i have paid the money and next month i am getting your sick connection disconnected.
You guys are not honest and you guys loot the customer.
I shall be posting a detailed user experience on my blog, and other sites of which i am a member.
I shall make sure none else has to go thru' this pain.

You shall not loose just one Airtel DTH connection but the following Airtel services too.

In my view, i have never experienced such a bad service. I thought being AIRTEL there would be some customer service atleast but sorry to say there is no service at all.my id is-[protected]

Biggest cheaters ...

Bought DTH but after 10 Days still waiting for installation and the attitute of the employees is pathatic.

quick view is not working!!!1

AIRTEL DIGITAL TV — reg: account information & quick view not working

SIR/ MADAM

I, SUNDIP RANJAN, AM A SUBSCRIBER OF YOUR DIGITAL TV, MY CUST ID. IS [protected]. I GOT THE CONNECTION ON 04.08.2009. BUT TILL TODAY I AM UNABLE TO GET MY "ACCOUNT INFORAMTION" AND "QUICK VIEW" OPTION ARE NOT WORKING TILL TODAY.

REGARDING THIS I HAVE ALREADY CONTACTED YOUR CUSTOMER CARE THREE TO FOUR TIMES. BUT ALL IN VEIN . YOUR CUSTOMER CARE EXECUTIVES ARE NOT AT PAR TO SOLVE MY PROBLEM AS WELL AS THEY ARE THEY ARE UNABLE TO SATISFY A CUSTOMER, AS MY PERSONAL EXPERIENCE SAYS.

LASTLY TWO DAYS BEFORE IE 30.09.2009 I TALKED AGAIN YOUR TWO EXECUTIVES MR KAMLESH AND MS. ROSHNI BIJAN THEY TOLD ME THAT THESE FACILITIES WILL BE ACTIVATED WITH IN 48 HOURS. BUT WHEN I ASKED FOR THE COMPLAIN NUMBER FOR MY FUTURE REFERENCE THEY DID NOT DO THE SAME AND REPLIED ME THAT "WE DONT HAVE SUCH FACILITY".

I AM FED UP WITH YOUR SUCH REPLY. SO I AM MAILING YOU.

AGAIN I AM REQUESTING YOU TO KINDLY SOLVE MY PROBLEM OTHERWISE I WILL BE FORCED TO COMPALIN ABOUT YOUR PRODUCT TO THE DESIGNATED AUTHORITY.

HOPING FOR YOUR KIND COOPERATON.

SUNDIP RANJAN
ANDHRA BANK
ASHOK NAGAR
BHUBANESWAR
MOB [protected]
[protected]
EMAIL ID [protected]@YAHOO.CO.IN

Most Bad CustomerCare and Service in Indian DTH service providers: Airtel DTH

Bought a south top up plan with airtel, after 2 months of working...it stopped and says that the card is not authorized even after a pay back...when u call the great customer care ...one out of 100 calls to the center gets through their...great IVR...if you are lucky or the combination of the key press is timely..you might get into ...then comes our great customer service personnals...saying sorry all the time and never tires of the sayinng..(Airtel pays incentives on number of sorry they say)...then they raise a ticket and says the problem wil be solved in 3 days ...and you have to wait...even if you call up the second day of frustration they say "sir the third day has not occured and once you reach the 3 rd day 5:00 pm you will be lucky ...the waiting continues...the fateful day arrives and the 5:00 pm goes by...ur DTH wil still say ...u are not authorized and my money in their account says ... u are authorized...the waiting still continues..."My fatefull 3 rd day 5:00 pm has not arrived"...

Resp. Sir

I want new airtel dth.(package rs.1850).but here in sangli city(maharashtra)india. the distrubuter say wait 15days.but i have no time.so give me urgent connection.wating your reply.


Thanks&Regrads

Sandip S.Jagtap

AIRTEL DIGITAL TV — not receiving after sales services

I am using airtel digital tv from last 6 months and i have not received any after sales satisfaction form there part,
]From 8th of nov. morning 9 oclock i am not able to enjoy my tv channels and i have register compaint in customer care again and again they give me the diffrent compaint no. but no person come to solve it.

the complaint no, are:
1445683
1448004
1456409
1452579
Please do some needful in this regard.

Thanks & Regards
Amit Kumar Sharma
Airtel customer ID: [protected]
Cont: [protected]

AIRTEL DIGITAL TV — Worse after sales service

Dear all,

I purchased Airtel digital TV a month back on 12/10/09. Firstly it took 3 days for installation after subscribing and then worked well for about a month. But since 12/11/09 it stopped receiving signal. I complained to customer care for 6 times(complaint no.1469015) but it is still unsolved on 17/11/09.
So if you are planning to buy a DTH service please do not go for Airtel. It is tha worst of all.

my ID is [protected]. Your services are horrible your people are not responding properly. i had a conversation with Mr. Ravi Biola who had given me irresponsible answers. Further i had a word with Mr. Girish floor supervisor in mumbai who keeps on repeating the same thing again and again without understanding my problem and when i asked him to reply me in yes or no he put me on hold. and i am listening your tune since last 5 mts right now as of me typing this message.

I have requested for a disconnection. and further i had told that last time also i had to wait for 3 days. Mr. girish is repeating the same story again and again witohut understanding my problem and giving me the status as usual.

I REGRET TAKING AIRTEL. I WANT TO KNOW MY REIMBURSEMENT AMOUNT FOR DISCONNECTION. WHCI MR GIRISH IN YOUR CUSTOMER CARE CANNOT EVEN ANSWER AND TO TOP IT YOUR Mr. RAVI BILOA MISBEHAVED.

Airtel DTH — Quick View

Dear Sir,
This is Bring to know You that I am using your DTH service now.
And my coustomer ID is.( [protected] ) which is registred on Hiren.Pawar.
My complaint is Since long time You are not allowed us to watch the QUICK VIEW In Your STB. Which is show me Six channal at the same time. All operator are allowed to use this service but I don't why u r not. When i go to check this service, that Pop-up shown in display that " we are upgrading the new system " Whatever. So, My concern is just try to update this service as soon as possible.

I hope my problem solve as soon as possible from your end.

Thanks & Regards,

Hiren Pawar
+91-[protected]

Airtel is the worse company i have ever come across i will recommend all the users to make sure no one uses any of there services. the worse customer service and they don't really understand the issue and there engineers are not even aware about what the fault is and if they promise to come back they don't really kep there promise if you call them back they don't pick the phone but on the otherhand they will always charge you even though you have not used there service.
they are just like DHAKU's of todays.

I would request all of you don't to do any investment or don't go for any services provided by them.

Airtel — worst customer service ever seen

This is with reference to my airtel no.[protected].
I had called up on the toll free no. Regarding gprs issue as i was getting link not available try again later and the support executive was totally unaware of product knowledge as was unable to differentiate the difference between airtellive and mobile office which supports third-party application connectivity such as opera through which i was able to surf on internet and was not able to access through inbuilt browser but i cant access through airtel live which doesn't support opera etc. And according to support executive i m not mobile office user but as u can see i regularly recharge my cell through 98rs voucher so i insisted to talk to supervisor so executive told me that priti the team leader will cal me within 1 hrs but she dint and today i called for the same but got an answer that she is not available right now and any other will call me for the same as i denied for the same . So i will never prefer anyone for airtel connection and will personally beg them to deactivate them airtel card . I need you to take an action against priti as she thinks that this is a joke. Thirdly if this email has been send to same department so i will write another to higher authority . At last will most pathetic customer service in my life. kindly take a serious action against the agents and team-leader priti and against airtel as well and if you are unable to do this let me know i will visit consumer forum physically.

I asked GLOWFAST enterprises Salimar Garden Shibabad Ghaziabad to install a DTH connection at my place.Dealer asked me to deposit Rs1800/- as advance as per company policy what I did.

My premises was visited twice by Airtel people and confirmed that because of location of my flat the Signals will not be proper.Then I asked for the refund of my money as the same can’t be installed.

Now Airtel staff is saying that once sold wheather installed or not money would not be returned unless and until I get some form filled by Airtel people.With the reputed company like AIRTEL I don’t expect that this would be the policy.If this is the policy then it is the clear case of anti consumer and would be dealt accordingly.

REMINDER / MEMORANDUM
Thursday, May 13, 2010 (3rd Memorandum)
Tuesday, May 11, 2010 (2nd reminder)
Monday, May 10, 2010 (1st Complaint)


To,
Airtel Digital DTH

Reference: Customer ID [protected].
Subject: Set Top Box not functioning.

Dear Sir,
With reference to above captioned subject, we need to bring in your kind notice that from last 4 days the Set Top box RED colour LED is not glowing and nothing is appearing on TV screen.
The unit is registered on my son name Mr. Gaurav Gupta and his mobile No. [protected] the registered email ID gdgupta11at the rategmail.com.
Continuously we are complaining the issue to your company, but seems that your company is not taking it seriously, and not interested is solving the problems faced by your valued customer s after selling the product.
Who will compensate our losses of per day charges for a week time and the loneliness and harassment my family suffered
If the problem is not solved within 24 hours of this email, then we may move the case to consumer forum and ministry of telecast and broadcasting for which your company will remain solely responsible for any serious action taken by the departments.
The negative attitude towards after sales service and supports reflects very poor services rendered by your company, which is great irritation to the customers, those who are using your products and services. Try to improve your after sales services, thus satisfying the customers.
Kindly look into the matter and resolve it as earlier as possible and oblige.
The unit is installed at below given location:
Mr. Gaurav Gupta
C/o Dilip Goverdhan Ram Gupta
G-3, B-13, Mirloc Woods, Opposite Corlim Bharat Petrol Pump,
Corlim, Tiswadi, North Goa, Goa
Mobile: [protected]

Below is the Public grievance cell complaint registration No.
Successful Registration


Your Grievance is Successfully Registered. Note your

Registration No. MOIAB/E/2010/00108

for future reference.

Dear Sir,

I would like to bring to your notice, I have booked Airtel DTH connection and paid the money through Credit Card on[protected].

The

Transaction ID Number is : 8830190
Customer ID Number is : [protected]

But till date no engineer has come for installation. And I am extremaly disappointed to say that the customer care service has been pathetic. There is hardly any concern from call center people. I might have 20 calls, and everytime they will check and get back and they never call back.

I have been customer of Airtel mobile & broadband for last 5 years and I have enjoyed the excellent service. Based on this experience I decided to go for Airtel DTH, but I am shocked to see the level of service at such low level. I am sure if the call center service continues like this, no wonder if few years Airtel DTH will be worst performer.

I would like to know why the connection has not happened inspite of paying money. If connection cannot e established by june 9th, , I would like to get a refund.

Please work on this, else I will be forced to approach consumer court.

Regards
Prashanth G
Bangalore
Mob[protected]

This is the worst possible service I have ever seen, I raised Service Request # 3055796 and for no action regarding Service Request # 3047170 next I mailed

[protected]@airtel.in, dthnodal.[protected]@airtel.in (& I have the mail return receipts) but still no one gave me a single reply (other than the auto generated mails)

I am also thinking of moving to consumer forums

Partha Saha

[protected]@rediffmail.com

i am really agreeing with the lousy service done by Airtel customer service.

My connection is suspended with no reason, not re activated till now. I send so many correspondence but no proper response too .

I really fed up with this and advice all never choose Airtel DTH even it is technically very good too.

I AM USING AIRTEL DTH FOR PAST TWO MONTHS 05'-04-2010 TO 23.06.2010
MY PLAN IS ONE YEAR PLAN
BUT THIS TEN DAYS NOT WORKING DTH I AM CUSTOMER CARE PEOPLE NOT ANSWER CORRECTLY
WORST SERVICE AIRTEL DTH
SORRY
MY NUMBER:[protected]
CUSTOMER ID : [protected]

To whomsoever it may concern.
This is to bring to your notice that I recently availed the airtel dth service and have taken the ultra package for a year.
To be quite honest I am not happy with the kind of service I have received or the enthusiasm portrayed by your staff while selling the product.
I was conned by your sales rep Pritam Singh saying that for the offer I will be able to receive 4 HD channels that includes discovery, nat geo, espn and star sports and all future HD channels would be added at no extra cost.
Leave alone HD I haven’t even been able to receive the normal regional(Malayalam) channels which come in the package and had to call several times to finally get it configured. Moreover I had stressed on the point that I want a particular Christian channel called GOD TV which im now given to understand will not be available.
Your customer service staff are no less than a joke to me as they keep hanging up on calls while speaking and are unable to resolve the issue.
I have made a full payment of RS.5900 for the whole year and I don’t even get a single HD channel.
What seems to be the problem ??? and will I ever get a resolution to this ???
Please bear in mind that I just received my connection day before yesterday (30th June 10) to face such an ordeal and that too in such a short span of time clearly indicates the standard and level of service I will receive.
I have been using Airtel for my home landline, broadband, mobile etc and am quite a faithful customer of yours. But this episode has just proved to be a nightmare.
Sincerely hoping someone can provide a resolution to my concern or I will be left with no choice but to discontinue the service even before a week o[censored]sage.

My cust ID [protected], Called cust care at least 20 time talked to two different floor managers, but still not able to get the installation done in 4 days. I am moving to different subscriber will definitely file a case.

ID: [protected]

all worng information, false costumer care number, worst service, if someone want to speak costumer care nobody how to contact them.
Please don't give too much trouble to valid clients. you should be accessible to everyone. I re-charge my connection on time.since sevral it is not working, I don't know i should contact. really bad experience

Airtel DTH Complaint — WORST CUSTOMER SERVICE EVER SEEN

We are using the Airtel Digital TV at the apartment in Noida. But for the Last 30 Days I am facing a big problem that this Airtel Dish Tv is not working at all. I have called may 25 - 30 times to your Customers Care , but what I get every time is a new complaint number (for reference: 33120772, 3457798, 3438167, 3594201 and many more) and a promise that the Airtel Engineer will visit my place. But since last one month no one visted my place and not even got any call from any of the Airtel person following the same.

The details are :

Airtel Digital TV Account No. : [protected]
Name of Account Holder : Pawan Goyal

I dont know if this the service of Airtel then how any one can buy and use this Airtel Dish TV and even I am thinking of scrapping this after seeing the Airtel After Sale Service.


Yesterday also I have called your customer care also, and told that it was solved by monday evening 7, but i am still waiting for your person to call and come....

I think I have bought the Airtel Digital TV by having the faith on the service Airtel provide to their telecom consumers, So I have to pay like this, and airtel have shown that they are the worst in providing the after sales service.

I have complaint many time and send many email to both the email : [protected]@airtel.in and [protected]@airtel.in, but still waiting for any response from their side.

If possible please provide the details of any responsible person from Airtel so that at least my complaint would be listen to.

ID-[protected]

I Booked Deinstallation And reinstallation on 11 th . CC.exe advised me to do recharge for 300 i does it immediately . today 20th i am writing till now no one respond me request.As above some of customers said its purely CHEATING the Customers.Local Satellite tv operators and cable tv ope giving very good services.

So its not advisable to go for a new connection...

AIRTEL CHETING CO

AirTel DTH Service worst than ever.
Very very Bad Customer Care and promising false information and finally the customers has to struggle.

My plan is 1 yr plan valid till Mar 24, 2011, When call to the customer care the date is saying correctly however none of the channels are showing since Dec 2010. No proper response from Customer Care, asking to re-charge for around 100 bugs. No reason for this.

Its worst than anyother service. Pls. pass the info to all of your frnds and relatives and to familiars. Better not to take AirTel DTH. Go for some other DTH services.

Airtel DTH — worst service ever seen

i bought mt airtel dth on 1jan2011. since then i am feed up with their service. i launched 4 complaints on 21 and 22 feb respectively. they came to my house to recover the problem but they didn't got it. they promised to come the next morning but they did't. i called their customer care more then 20 times. sometimes they even DISCONNECT THE CALL. i called the local outlet to know more. they said to send the person but did't.i feel lik kicking them all. i want to disconnect the connection but couldn't do that because i paid for 1 year. BUT HE FINALLY CAME AND RESOLVED THE PROBLEM

We have purchase your new value pack purchase time your excecutive tell me 1regional chhanel life time free. We have choose Z Marathi some month Z Marathi was proper working but some month after Z Marthi channel closed. We have complaint customer care but not satisfy answer receive me Pl. look into matter & solve immediate.
Thanking you
Customer ID: [protected] Name of Bhushan Dighe Mob No. [protected]

dear airtel,

mene airtel dth k liye 18/03/2011 ko onlline booking or online payment bhi kar

diya Economy Sport Pack Rs.1590 k liye, par abhi tak kuch bhi nahi hua,

or nahi compny ki taraf se koi sms, call ya mail aaya.. order book karte time to bola tha 2 din me lag jaayega par abhi tak kuch nahi hua, or

Customer care par call karne par bhi kuch nahi hua

plz help me sir,

my name Sourabh Agrawal
from. Harda (M.P.) 461-331
MO no. [protected]

my customer id is [protected] and the other id is[protected] airtel customer care executives are 3rd class person specially Raj who spoke to me on phone i would request the airtel officer to plz rectify my problem or i will go to consumer court

very bad service i have received with airtel customer care centres and the executive specially Raj nad Rupesh frm badlapur who is service incharge and the other person mr abhijeet who is area incharge of badlapur dist thane plz help me

My AIRTEL set top box getting hanged once often. Audio/video freezes. At times the STB closed down on its own. We have to switch off & on the STB from the main power to have its running again. Repeated complaints to customer care avails no result. Mailing to dthnodal.[protected]@airtel.in (& I have the mail return receipts) but still no one gave me a single reply (other than the auto generated mails). Getting the connection to customer care is also a Turnkey project, I have to try for nearly 2 to 3 hrs to get a chance to contact customer care. Once I got the chance & got an complaint number:6355051. after that one week has passed no response, from any one.People should not buy AIRTEL DTH..

Banerjee
kolkata

dth 2 — non working of dth

dear sir
this is to inform you that i have purchased one dth from you by paying rs1690/- in feb 2011 customer id 35663616 and again purchased dth zapper by paying rs2690/- at the time of installation and in your advertisement you have said that rs.1000/- will be credited in new account that is zapper account
now my dth service is scrumbled and i cannot view any channels inspite of having balance of rs 371/- in old a/c no.35663616 and rs.1000/- which you have to credit in new zapper a/c which has been installed last month.my mobile no.[protected] and wife mob no.[protected] which has been registered with you .
i request you to kindly resume the services immediately after varifying your records kindly contact on mobile mentioned above incase you are unable to sort the matter
thanks and ragards
RAYU PARWAR
MAPUSA -KHORLIM
GALAXY APTS
GOA

Airtel is proud to carry the corporate banner. But the customer care dept is not at all effective and has very poor standards. After my initial 6 month package, i was recharging my account on a monthly basis with Rs 310. I asked them several times when is the money due- on which day of that particular month. They start asking recharge 2 weeks from the due date and if you paid them a week before the due date, they do not maintain that due date for you for the next payment. Since u paid a week in advance your due date also will be shortened by 7 days. And u ever ask them as per records, what is the due date of your account, they will declare a nearest date and decide themselves to suspend connection. Actually you still have 7 days to go; only thing you were at the shop and paid Rs 310 to avoid coming again for this and this u did when you had balance for the next 7 days!
They just want it their way-either by fooling the customer or by confusing them.

MP Abraham, Chennai
ID [protected]

Airtel DTH is the worst customer service pls dont go for airtel DTH..they will give only false promise in customer care.service is very worst of worst..i had a bad experience...

i am totally agree that they are loting money forced by many way. i had encountered many issue such as loting money thru different source, hello tune activation, everymonth some automate message to 5 digit no. etc.,
there should be some mechanics to track this. some of the NGO should come up to tackle such issue for betterment of the people. i know we cannot avoid mobile phone usage but still we need to restrict to our normal use. not much things like wap, hello tunes, whatever nonsence stuff they offer.

number allotted [protected] sim [protected] 12c 109243 32k hlr-3 activation requested immediately now itself plzzzzzzzzz

I have activated my Airtel post paid few days ago.When I submitted the documents at the time of taking the SIM I have produced all the necessary documents.however aftera week my SIM has been disconnected due to the stupid reason that my address proof is not on my name(Who the hell a tenant in a house will have the bill on his name.Notable point is that the address verification is also done ).Then again submitted the documents just yesterday.Hitherto My SIM have not been activated and my incoming is also disconnected.
I was under the impression that Airtel service is better than any other service provider.But it seems otherwise.This is the worst service a customer could get and the response from the agents is such that they will not be in a position to give you any apologies but just keep on delaying.
If Sunil Mithal is reading message he should be asamed of the current situation of his customers who are the centre of the business.If this happens to more customer then Sunil and his business would find a place to hang their hats...

Airtel Postpaid Connection — My number has been PD

Dear sir/madam, i had a postpaid number ([protected]) that has been permanent disconnected.Because i had not paid its bill of Rs. 4564/-.But now i have paid it with Rs. 4550/-.My receipt no. is[protected] My customer Account no.[protected]. I don't want restart this number.U are requested to reassure my stress through a call on my new number[protected] Sarbjeet singh[protected]

I have purchased a new airtel connection last month my mobile number is [protected] and my billing plan punjab police corporate scheme. I have two more add on connections. I am facing a difficulty with your service that my connection has been disconnected few days back and from last afternoon i am facing the same problem. On my enquiry from your airtel customer care office they told me that your ID proofs have not reached our head office. This is not my fault i have submitted all the concerned documents on the purchase of this connection. So It is requested to start my mobile connection immediately otherwise I will knock at the door of Law for consumer harrassment.

NEVER TAKE AIRTEL POSTPAID...I took an airtel postpaid from CHENNAI circle last Thursday.The dealer told it will be activated in 24 hours. Today is friday almost 8 days completed, till now its not activated. Moreover its a corporate Sim . When i called the Sales Manager he told " We'll give you the cash back, you can take another network".

"HE EXPRESSED HIMSELF"

i want to know the second no of the owner of [protected]...I hv forgotten the anathor no its urgent plzzzz help...this is punjab prepaid no from the name of Col Laxman singh
22 Mech(inf)
Kapurthala
co 56A.P.O

I have converted my airtel prepaid number to postpaid. I have completed all formalities and my prepaid connection has been deactivated on 08.01.10 but my postpaid connection is yet to be activated even after 48 hours. It is also unfortunate that no one is attending the call at customer care.
I would therefore request you to kindly make sure that my postpaid connection is activated immediately without any further delay.

Regards,
Sarfraz.

I have converted my airtel prepaid number to postpaid ( [protected] ). I have completed all formalities and my prepaid connection has been deactivated on 08.01.10 but my postpaid connection is yet to be activated even after 48 hours. It is also unfortunate that no one is attending the call at customer care.
I would therefore request you to kindly make sure that my postpaid connection is activated immediately without any further delay.

Regards,
Sarfraz.

Dear sir,

Im a Airtel post paid customer from Alappuzha kerala state, im already using this connections 6 years ago. but one and half years alappuzha service is very pathattic and not contact me any relation managers, i have 20 company paid lines, now alappy office not working so my bill paymet is very pain full. pls take a needfull solution urgently.

my mail id is ;
chitra.[protected]@gmail.com

sir i m totally tired of calling and writing to u. i have lost total faith on airtel lets see how much response u people give me after seeing this u can call me on [protected], [protected], [protected] .after giving u so many nos i dont expect from u guys that phone wasnot reachable.but i m doubtful that u people will give me a caal or respond on in any respect.plz give back my balance of rs406 .which u have cut from my mobile by sending me msg related to airtel live regarding javascript/games download which was not done by me plz return my moneyi have called many times to costumer care but proper response was not given to me take this matter serious i have been trying since last 20 days . i have been loyal costumer of airtel since last 3 years .my no is [protected]

sir i m totally tired of calling and writing to u. i have lost total faith on airtel lets see how much response u people give me after seeing this u can call me on [protected], [protected], [protected] .after giving u so many nos i dont expect from u guys that phone wasnot reachable.but i m doubtful that u people will give me a caal or respond on in any respect.plz give back my balance of rs95 .which u have cut from my mobile by sending me msg related to airtel live regarding javascript/games download which was not done by me plz return my moneyi have called many times to costumer care but proper response was not given to me take this matter serious . i have been loyal costumer of airtel since last 3 years .my no is [protected]

i am intrested call center job and any coputer job plz call me any job this tip plz call me this no... [protected]

To,

The manager;
Bharti Airtel Limited,
Qutab Ambience (at Qutab Minar), Mehrauli Road,
New Delhi – 110030


Sub : Complaint about my airtel landline no
Dear Sir,
i hv complained so many times at customer care no 121and 44444121 regarding my landline no 45528880 to change the plan but there is no response from ur side.This is my personal no [protected]
To resolve the problem I request you to take the action seriously as soon as possible

To,

The manager;
Bharti Airtel Limited,
Qutab Ambience (at Qutab Minar), Mehrauli Road,
New Delhi – 110030


Sub : Complaint about my airtel landline no[protected]
Dear Sir,
i have complained so many times at customer care no 41111777, [protected], [protected], [protected], [protected], [protected], regarding my landline no[protected] to not working there is no response from ur side.This is my personal no [protected]
To resolve the problem I request you to take the action seriously as soon as possible.
from
sunil k t
Christ junior college
Bangalore-29

dear sir,
i wonder despite ur customer service centre reporting the hello tune 2 b of free of cost, u have arbitrarily deducted Rs.50 in the month of july.
Today their is a deduction of Rs.20 without ne request 4 background music.Dis is rediculous as neither i part with my cell ever nor i have asked 4 .
This deduction being unwarrented and arbitrary also un businesslike plz look in to it and refund the amount in my cell .I have experienced financial loss for failure of my net connection 4 low balance apart 4m menal agony.Do d need ful at the earliest .
thanking u.
urs faithfully
Prof.UTPAL CHATTERJEE
[protected]

DEAR SIR,
WITH REFERENCE TO MY COMPLAIN IN ARBITRARY DEDUCTION 4 HELLOTUNE AND BACKGROUND MUSIC THE REPLY GIVEN BY CUSTOMER SERVICE CENTRE WAS ONE OF EVASION . THIS IS UNBUSIENESS LIKE AND THEY 2 B GROOMED BETTER PLZ LOOK INTO MY COMPLAIN AND DO THE NEED FULL.
PROF. UTPAL CHATTERJEE
[protected]
RAMCHANDRAPUR BAZAR
ORISSA

Airtel — disconnection of my airtel broadband connection

name-pawan kumar, address-26/81,westpatelnagar,ground floor
PH[protected] ,kindly disconnect our above broadband connection
immediately.kindly inform me my Complaint/Request/Cancellation NO. of above at my e-mail
[protected]@gmail.com/[protected] as early as possible

airtel broadband &telephone service — disconnection of internet &telephone for one month

sir,
i have airtel internet connection with account no 12251885 &telephone no [protected], invoice no[protected] .i want to disconnect it for one month i.e 1.june .08 to 1.july.08 as i am out of station, kindly disconnect the services for one month and send the acknowledgement through mail so that i can a sure of receiving
my request.
thanks

Airtel Broadband Services — user id

I HAVE REQUESTED FOR REGERATION OF ACCOUNT TO ACCESS MY LATEST BILLING INFORMATION AND PAYMENT STATUS BUT THE MATTER IS PENDING . [protected]

sir,
i have called to broadband customer care for a new connection in the New Delhi at mahrauli at many time in one month. and have spend 100/- approximately on this process to get a airtel broadband connection but no positive response from there.
if you want to give me new connection of broadband then please
send me e-mail.on this [protected]@yahoo.com

Airtel Broadband Connection — Connection + customer care Problem

Hi,

I Sudhendu Dwivedi have an airtel broadband connection, but i feel very embarassed with this connection and the services of airtel. My phone line is dead since last 1.5 week. i registered complaints regarding it but no has taken yet. my phone number is[protected], please do the needful.

Thanks & Regrads,
Sudhendu Dwivedi
(+91 [protected])

Airtel Broadband Connection — plan not changed

sir

i am megha garg and i have unlimited broadband connection of Rs. 799. On 30th August i had requested to change my plan to Rs. 649 but till this date my plan has not been changed. so i request you to please look into the matter as soon as possible.

User ID: [protected]_dsl
address: 2390, Hudson Lane, Kingway Camp, Delhi-09

Airtel — Poor Response with NO Attention

Kind Attention: Ms Abha Gupta & Jaspreet Arora, (Maharastra & Goa - Nodal & Appilate Offcers)

This escalation is regarding my complaint on “Network/Range problem” in my area (mentioned below). The complaint was raised with customer service in the month of mid March 2008.

After March 08, countless times I tried to get progress updates from customer service on this complaint. But every time I got same repeated answers saying “Out technical team is looking into it, we will get back to you soon”. Being a technical person I am not at all satisfied with the response and turnaround time from Airtel.

Problem – I am really surprised to see such problem on 11th floor in a prominent location (Aundh Road/Khadki Rly Stn) of Pune City..!!

1) Distorted voice/breakage in voice transfer
2) Very low range/network or No Range

Airtel Broadband Connection — pathetic connectivity and worse customer service

The company is unable to resolve basic connectivity related issues and fulfill service agreement terms and conditions. My 128kbps connection is highly "discontinuous" and hardly ever "connected" for more than half an hour at a stretch...this is apart from the fact that the speed is nowhere close to 128kbps (as promised) at most times!!

Over and above that, the customer service engineers are incompetent and impolite / rude as well!

Respected Sir/Madam,

Hi,

disconnection of my airtelbroadbandconnection
name-Surendra Pratap Singh, address-558/24, Sunder Nagar, Alambagh, Lucknow.
PH-4072815, kindly disconnect our above broadband connection
immediately. Plz Sir I want to urgetn disconnet get the my airtelbroadband connection & phone line. My transfer is out of station.

kindly inform me my Complaint/Request/Cancellation NO. of above at my e-mail
[protected]@gmail.com/[protected] as early as possible.

Thanking you.

urs faithfully
Surendra Pratap Singh
[protected]

Respected Sir/Madam,

Hi,
URGENT DISCONNET IN THIS CONNECTION

disconnection of my airtelbroadbandconnection name-Surendra Pratap Singh, address-558/24, Sunder Nagar, Alambagh, Lucknow, PH-4072815, kindly disconnect our above broadband connection.

kindly inform me my Complaint/Request/Cancellation NO. of above at my e-mail
[protected]@gmail.com/[protected] as early as possible.

Thanking you.

urs faithfully
Surendra Pratap Singh
[protected]

Airtel Broadband Connection — internet/phone

sir mara internat connection or phone kam nahi kar raha

Airtel Broadband — Disconnect my broadband connection

I just want to disconnect my broadband connection as i'm no longer using the internet... I have already requested your Customer care about it but there is no response from their their side...Had changed my plan also from 799 to 299 but still they have send me the same bill of the plan of 799...So now just wanted to disconnect this as soon as possible...
Thanks...

sir, from 3 days i saying to customer care to disconnect my airtel phone and internet connection as i have to go out of station for 2-3 months.but they are not disconnecting my line.also they are taking 50 rs. for bill details.but in other connection, its free of cost.airtel has very poor and irresponding connection as same for disconnection.

Airtel — Disconnect the phone-07314048416

Dear Sir,
My Landline no. is above mention . Please disconnect this net because of heavy rental plan.
Thanks
Hemal Shah
[protected]

Sub:- Disconnect the phone- [protected]

Dear Sir
My Landline no. is above mention. please disconnect this net because of heavy rental plan.
Thanks
Hemal shah
[protected]

Airtel Broadband Internet Connection — disconnection of internet broadband connection

sir,
i had taken airtell wifi internet connection. Since, now i m shiftin to another place, which already has a net connection, i no longer need this one. kindly disconnect my wifi internet connection.


landline no:[protected]
name: ANKITA GANGWAR
add: A-404 KHUSHBOO APPT,
SECTOR-PI,
NOIDA-201301

By Speed Post

To, 29.05.2009
The Manager In-Charge,
Bharti Airtel Limited,
City Centre Office,
Gwalior,

Sub: Refund of amount for Bills rose for services not provided by Airtel and paid including disconnection of internet under account no.[protected]User ID[protected]_mp)

Dear Sir,

I, Mukesh Kumar Garg, am having a land line telephone connection at my family residence at 9, New Chandra Nagar, Near Mangal Nursing Home, Gwalior under account no. 405077 (Tel No. 4087077). This connection is continued for years and bills are regularly paid.. About 4-5 year back on advice of Airtel representative a broad band connection under GOLD scheme was also taken at above address under account no.[protected]User ID[protected]_mp) which continued till Oct’08 when another Airtel Representative advised me to have a broad band connection of above mention telephone itself instead separate connection. In Oct’08 the same was done by Airtel and continued till today. This can be verified at your end also. Even after completing all the formalities as advised by Airtel Reps from time to time bill were raised by Airtel till May’09 separately for Broad band under above user ID and also along with land line. All the bills were paid from our end regularly. When we contacted your office near Gurudwara while paying the bills and asked the reason for still raising two bills we got the shock of our life as we were informed that it is wrongly done however mistake lies with customer that is me for whatever has been done with me by Airtel. I can understand that Airtel can tell this at this stage to protect your employees who have committed the blunder and blame the soft target which is always the customer who had faith in Airtel and paid the bills raised. I would be happy if some these points are answered without any prejudice and taken action at your end:-

- Is it always customer is at receiving end as he would not have any thing to control at Airtel?
- Why the extra payment received from me for extra bills shall not be recovered from Airtel employee who has not done disconnection of broad band connection under account no.[protected]User ID[protected]_mp) instead of blaming customer?
- What action Airtel is taking so that such cases are not repeated in future?
- What law says in such cases to protect the customer or law only protects the big business houses like Bharti?
- When you will arrange to stop the raising two bills as is being continued as on date and broad band will continue on land line as being used in present case?

On receipt of reply from your end and action as requested above I may have to decide next course of action to be adopted. I hope to receive a positive response with refund of extra payments made by me from Oct’08 to till date which may amount to Rs. 5500.oo appox.

I feel strong action will be taken by Airtel to upkeep the image of organization and advise your office bearer to behave and talk decently with customers and listen to him / them instead only raising their points whether wrong or right thinking that they are only right on this earth.

I am pained to write above letter as the response I received at your Gurudwara office was completely negative as if any Airtel employee never does any thing wrong though all customers do no know anything what they are suppose to know. They forget while providing connections tall assurances and commitments are given to get the customer but when a person becomes the customer all commitments are forgotten.

I am sure Airtel takes care their commitments and give value to customers that’s why it is a big organization and have largest customers in the industry, leaving few employees who spoils the image of company. It is also seen that all big organization like Airtel will have few of such persons in their team but these shall be trained to deal with customers.

I look forward for an early positive response from your end and hope to pay for only one bill from now onwards as disconnection will be arranged from your side after verification of records at your end.

I am enclosing copy of recent bills paid and identity proof along with letter as advised.

Thanking you,

Very truly yours,



M.K. Garg
9, New Chandra Nagar,
Near Mangal Nursing Home,
Gwalior-474002

Ph. Mob. [protected]

i am avinash sharma and i am airtel broadband user. before two month ago i requested to airtel office for disconnecting my airtel broad band connection. but my broadband connection is not deactivate till now.i gave migration to airtel office ratlam kothi indore on 2nd of march but my connection doesn't deactivate till now. now i want to disconnect my airtel broad band connection . if the company will not disconnect my connection then i am not responsible for any bill payment and any other legal juridiction. my telephone no is[protected]. my accont no. is 14415327. my cell no. is [protected].

i am avinash sharma and i am airtel broadband user. before two month ago i requested to airtel office for disconnecting my airtel broad band connection. but my broadband connection is not deactivate till now.i gave migration to airtel office ratlam kothi indore on 2nd of march but my connection doesn't deactivate till now. now i want to disconnect my airtel broad band connection . if the company will not disconnect my connection then i am not responsible for any bill payment and any other legal juridiction. my telephone no is[protected]. my accont no. is 14415327. my cell no. is [protected].

Sir
I dont want internet and phone connection now because there is no use o it. So please disconnect in .My landline no. is 4246641 and ID is 14138653. Bill is coming unneccesarly so please do somthing.

need an inyrnet antivirus

need an inyrnet antivirus

SIR Disconnect the phone- AND INTERNET CONNECTION AS SOON AS POSSIBLE MY ACCON NO. IS[protected] AND MY NO IS [protected]
MY CONTECT NO. IS [protected]

Please Resend my loging passwor of Airtel Broadband landline my user ID is [protected][protected]@airtelbroadband.in

dear sir,
ref:account no:14589083
ph:no:[protected]
As we r in not need of internet at present we would to surrender our phone connection and instrument
kindly arrange to disconnect the same and refund my deposit at the earliest.
thanking u
yours faithfully
M.K.SHERIFUDEEN

i have already giving application for disconnect my internet connection and landline connection but my internet connection was not disconnected pls take immediate action of this complaint otherwise we are not responsible for this ..the land line no that i want to disconnect is [protected] my account no is 14756718pls do the fovour soon thanks. .

Dear Sir/ Madam,

Please check the hotmail sites and confirm me whether it is opening or not. For the last 8 hrs i am facing this problem.

Please solve the problem at the earliest.
Hotmail mail site is not opening after logged in.

Thanking you,
mb. no. [protected]

Airtel Broadband Connection — improper installation and poor response

airtel Broadband connection was applied on 28th june 2009.even after repeated phone calls, no proper attention is being given for the installation. We were asked to sign on the "Broadband installation report " and "Installation, Commissioning & ABD Report(IR) ", even before completion of proper installation. we signed them with the belief that the assurance given on completion of the work immediately on the following day would be kept up. unfortunately the assurance turned out to be farce.there has been regular calls every day from airtel, welcoming us to the airtel fold. but no one has paid attention to our request.reason given is shortage of man power.

please i want to disconnect my internet connection..
my account no:[protected]

Airtel Broadband Connection — Complaint regarding Broadband Connection

I am Prasad, doing job as a Software Engineer. I have applied for Airtel Broadband Internet Connection. One of the agent (named Dilip. his mobile no:[protected]) came to my house and filled the internet connection form and asked my Pan Card xerox copy, passport size photo and collected the money of Rs.500 and he told like 'with in 3 days you will get the connection'. After few days I got a call from him. He told me like 'in your area maximum connection (50 connections) has already been provided, so we can't provide more connection and told like our customer executives will refund the advance money (Rs.500/-). But till this date I didn't received the money. I even called the Airtel Manager also (his name is Prakash. his mobile no: [protected]). He replied like your money has already sent by courier, but i didn't received till now. This is not the question of refunding my advance money but 'How IRRESPONSIBLE these airtel customer care executives are'. Kindly take this complaint seriously and take necessary action as quick as possible.

The complaint details are quoted below :-

Complaint No : 21833308
SEF NO : 0352428

Regards,
Prasad A
Software Engineer.

Airtel Broadband Connection — cheating

i have applied for new air tel broadband connection on 26.06.09. the agent namely Raja having cell no. [protected] informed me about the plan of Rs.749/- with IP Static address with Rs.2500/- p.a.. i confirm for the connection with this plan. but at the time of installation on 27.06.09 the engineers subsequently the customer care refused to give me ip static address. i have logged the complaint no. 21375684 on 28.06.09 about the fact. Now there executive asked me that you will take the plan of Rs.1499/- this month next month we will change this to Rs.749/-.
they are cheating the customers.

sonia, [protected]

Sir my airtel no is[protected] with internet connection Acconut no. 13791470 and I want my Airtel connection to be disconnected so please take a immidiate action and disconnect it
thanks

Airtel Broadband — Harrassment by Airtel staff

Sir,

Sorry to say but the co is a bunch of goons and buffoons!!!

I get 8 to 10 calls on non receipt of payment for my Broadband connection. Something which has already been resolved by yet another set of Dept about a month back.
Inspite of my giving the SR no as the reference, the same does not get updated in their system and I keep getting calls at all odd hrs.
Request to respond to the mail and resolve my problem.
Regards
Rajiv Batra

I would like to bring forward some of my observations regarding AIRTEL BROADBAND services. As you can see from your records I am a Airtel Broadband customer from past 4 years. The quality of the service offered by Airtel is excellent and I personally recommended it to many people. But now a days I find a slow fall in the standards here is why I say this

1) Frequent Disconnections - I am observing frequent disconnection and at least once during night time and this causes lot of inconvenience as the clients who are online with us on Instant Messengers think we are not working or we just logged in. While typing this email I lost internet connection. 18th Aug 2009 - from 11:15PM to 11:32PM connection was lost.

2) Feedback - Calls - Lot of calls are made to us asking for feedback and complaints are attended fast - calls are made to sure that complaints are closed. But the people attending to the complaints are more and more concentrating on CLOSING the complaint by any means but not SOLVING it. They give some weird reasons for internet problems and try to get our consent for closing the issue. I requested a BERT Meter or a technical devise to provide that there is not data loss due to our internal wiring - instead of that they come up with a direct wiring from the DP and try to solve the problem temporarily. Few days back there was a call from Bangalore taking feedback on the services - I gave them couple of issues to resolve and no one got back.

3) STICKERS - The stickers that your sales people stick are becoming a great headache. They stick them in lifts - over fire extinguishers - on doors - DP points everywhere. If we are bit in attentive they will stick the sticker to your head. Though we lodged many protests to Airtel call center there is not solution to this.

4) I have a hotlink from my landline to my cell phone. Suddenly during nights I get call from my Landline to my cell automatically scaring me to death. I don’t know why this happens and your call center people cannot explain. While typing this my cell phone rang - its call from my AIRTEL Landline.

AIRTEL is a leading brand and these kind of issues make us think twice about the reliability of this brand. The amount of concentration that is going on in EXPANDING your base is more than the amount you are spending to keep the current base happy.

Hi,
This is regarding not getting airtel broadband connection bills. I never get a courier for bills nor a email.
There are everyday calls from mumbai office saying they will mail it but it never happens.
my account no. is 14378206.

Send me a softcopy of bill, then only I will pay. & in case if net get diconnected between this then who will be responsible for this?
Please take a serious action & do a needful thing.

Sir
i want to disconnect my airtel net connection because of some reason please consider this and disconnect my net connection .remaining amount i will pay

Respected Sir,

A news connection was booked on[protected] for Broad Band Connection, but despite making all efforts talking to different persons in this connection but the connection is still not functional. So, many official were contacted but they did not make any good sense in this regard even the Noda Officer Ruchi Phwa, was also contacted at the Phone No.[protected]. Buth this number was always found engaged.

Now I request either the money deposited by me is returned to me or the connection must be in functin immediately.

K.K. VERMA
[protected]

sir,
kindly disconnect my airtel broadband connection with immediate
due to i am going out of india pl details as follows
name manoj misra
ph no [protected]
acct no 14264110
& let me know on my e mail id pl
thanks
manoj misra

Airtel Broadband Connection — Excess billing and harassment

I had purchased an Airtel broadband connection on 23/12/08 and my id is 14416734.I have been facing excess billing problems from the very first month under various heads--VAS,Late payment,Reactivation charges.Everytime I have to call the Airtel guys to get the bill corrected but now I am fedup with followups
Ms Richa Sharma (Retention Deptt[protected] had last time promised me that if i will clear the bill ,she will get all the anomalies corrected but there was no action even after the bill was paid.Now she avoids talking to me
Mr Nitin(Apellate Deptt Airtel) had also promised the same but till date my problem has not been solved.
This has now become a big tension for me.I want Airtel to waive off the overcharging of 700/- and settle the issue once and for all.They shud do it immd before my next payment becomes due on 12th Sept.

Airtel Broadband Connection — Deliberately not installing the broadband connection and rude behavior.

Respected Sirs/ Mam,
On 23rd August I filled the form for Airtel Broadband Connection and I have also given him a cheque for 1000 Rs. These people were supposed to install the connection within 3-4 days. I called these people and followed up. First they said that it was some technical problem and it would take some time. So I waited.
I called these people yesterday (5th Sep 09) and they said they will not be able to install the connection at my home.
Now the issue is that they will not install the connection. They have already deducted 1000/- Rs from my account and their behavior were very rude, they said that you do what ever you want.
When I asked them about my money they said I would get it back and it would take around 30days. They will send a cheque/draft at my home.
Airtel provide the broadband connection in the area where I am living. And in fact the building where I am staying there are also few Airtel broadband connection installed.
But due to some wiring/DP box problem they are saying no to me.
Few questions from end which were unanswered by them.
Question: My question is if they are providing services in the same building then why they are not providing to me?
Question: If these people were not able to do so they should have told me this thing at the beginning, before filling up the form?
Question: They took 7 days to deduct the money from my account? What these people were doing for 7 days? If they could do it they shouldn’t have deducted the money from my Account.

Please help as they are not providing the service because they have to do their Job properly.

Regards,
Amit Kumar Indu.
Mob: [protected],
Sec 26, Noida.

dear sir,
this is to inform u that i have a plan of rs 499. uploading speed is only 50 to 60kbps .so according to the plan it is very low.
kindly resolve the problem as soon as possible
thanx

I have piad 1000 /- for airtel Broadband connection in my fatherinlaw name, since then i trying to reach airtel guys no one answers my call with this i lost my pjoject of 25, 000/- for month. the executive said with in one and half day they would be giving connection. but its now 9 days no one respond to us i call the executive office one lady named swetha says why are you asking us you should ask only the execdutive his name is prabhu and the executive is not picking my call if iam trying from another phone as i saying my name he disconnects the phone.

Same thing happend to me also. Nowdays Its pretty common in Airtel. Airtel is cheating many customers like this.
I asked one of my friend working in Airtel about this. He told that we cannot get the money back from Airtel. Airtel will cheat us.
Forget about your money and inform to your friends circle not to apply for broad band connection in Airtel.
Airtel is loosing many customers for such reason. Obviously they have started loosing value in the stock market.

sir i want to discontioue my airtel broadband connection...my phone no.[protected] & user i.d. is [protected][protected]@airtelbroadband.in plz discontiue it as soon as possible...my address is c-40 boys hostel gmc bhopal date[protected]

I have broadband connection (799 combo plan).
Now i dont want to have the telephone connection but i need only internet of airtel.
Is it possible or not ?

please inform me asap ..

thanks alot in anticipation.

hello sir i m vinod yadav, i m basically from indore chitawad area near of naulakhkha ...i m a custemor of airtel broad band connection. have taken airtel plan swift 1099/- i use this plan on the cyber cafe...i have 7 pc for ...cyber. but airtel n/w dose not suport it mean...in i cant access the n/w countinusly...because n/w broken.

Airtel Broadband Connection — Money Not Returned yet

My roommate, Meenakshi Rai applied for airtel broadband connection which was rejected inspite of depositing Rs2500 the installation amount and all necessary documents in advance as she is a student, this all happen in july 2009, in the month of aug 2009 they send the check back but it was not recived by her, she complaint for it again and again, visited airtel office at sec 57 and sec18 noida many times but not able to get back her money. i hope u will help us.

Details Meenakshi Rai
A123 , Sec 27, Noida 201301
Airtel ref no.1767076

Internet Broadband connection — we need a wifi with 4 port connection available in that.. at your residence

heello
i'm Teekesh Nagwanshi from Ek-174 Scheme no.54..vijaynagar indore..
we just had with ur internet connection..so inplace of earlier modem we need a wifi modem with 4 ports (i.e beetel 450x modem) in our residence..
so help us out..
n my contact number is [protected] and [protected]
..my email id is [protected]@gmail.com
n connection id is [protected]@airtelbroadband.in ..help

Airtel Broadband Connection — not getting bills

i am using an airtel internet connection no is [protected], with regard to this i am not getting bills on my address, where airtel ppl has disconnected my connection . dis time i went to airtel o ffice and made the payment but still i want the concession for 8 days wen net was not working.

I have asked for four connection i.e., 2 voice, 1 broad band, 1 home shop...in 4/3/2010..
but still now they are installing one by one, and still now i didn`t received 1 voice line...
I am going cancel all the airtel lines due to poor customer services...just call me back..

Airtel Broadband Connection — not available ECS FORM

I AM NOT GETTING ECS FORM FROM AIRTEL OFFICE IN SECTOR-07 ROHINI DELHI-85. PLS TELL ME WHAT TO DO NOW PLS PROVIDE ME THE FORM.
THANKS
PANKAJ GUPTA
[protected]

Airtel Broadband Connection — frod

sir,
My name is Aashish Maheshwari , an agent named SANJEEV KUMAR from AXIS INDIA CALLING INFOTECH (P) LTD. (an authorized channel partner of bharti airtlel Ltd.) arrived to our house on 31 december 2009 and take Rs.1800 from us for airtel broad band connection and when i did't get my connection then till one month i contact to SANJEEV KUMAR but after one month he start using abusive language then we move to AXIS INDIA'S office which is situated in B-2,SECTOR-57, NOIDA-201301(U.P.) and we talk to the manager of axis india named Mr.DINESH then we come to know that sanjeev kumaar had left the company then we told to Mr. DINESH that SANJEEV was your employee and you shouls take the responsibility for my money then he told me that he would cunsult SANJEEV and now we are calling to Mr.Dinesh he is not even giving the positive reponse but also not using proper language.
so please help us to sort my problem,in addition to this we have wasted an amount of money for roaming here and there.
my contact no is :- [protected]

Airtel Broadband Connection — Unethical & Unprofessional behaviour from AIRTEL

Hi,

This is in regards to my Land line & Broadband connection #[protected]. Account # 11600956

I have been using Airtel services from quite some time & have always appreciated the connectivity & speed. However, from day one I have been facing the issue of my payments not reflecting on Airtel accounts.

I have been dropping my payment cheques every month in Airtel drop boxes & every time they use to misplace my cheques & my connection use to get barred. I have never said no to any payment & have always made a cash payment or have asked Airtel guys to collect the same. But there is no end to it, every time you guys bar my services & I am getting harassed. Every time I have given information about the payment made but you still can't locate the same.

My patience has reached to a saturation point & I gave a call to Airtel customer care & told to close my connection & got a reference # 33137440 as again my connection was barred & I have dropped the check twice. I have given that information to Airtel customer care department myself but as usual of no use.

I got a call from Airtel’s so called retention department on Saturday, May 29th & the guy who made the call was so rude & sarcastic that he opened the call by saying that when are you going to make a payment. I narrated the entire incident but he kept saying that make a payment. I asked him that is it a retention call or a collection call? He said that I will have to make a payment. I got so frustated & asked for his supervisor & told him that I will not make any payment.

His supervisor Mr. Javed was nice enough & tried to persuade me but he as well was talking about a payment. I told him that I have kept Airtel modem & telephone appratus aside & don't want Airtel connection anymore & somehow the call got disconnected. The original caller again called & started using foul language & said that if I will not make any payment then my relatives & friend will get collection calls.

After half an hour, I started getting calls from my 4 relatives that they are getting collection calls & the guy is saying that Mr. Ashish Ahluwalia has given your number & you have to make this payment.

If this is the kind of retention these guys are doing then Hats off to them because by doing this Airtel is just ruining Airtel's reputation & not mine. I would have agreed to pay had it been a nicer way but the way you guys have dealt with this situation I am highly annoyed & will not make any payment.

I called up Airtel customer care department & spoke with Airtel shift supervisor Ms. Neha Raman & she assured me that all this will stop & gave me Reference # 1075060.

If you these don't know what Retention of a customer means then I must say that Airtel will very soon vanish from the market due to the associates they have who tries to collect on every account & are least bothered about the customer's concern. I have received a pathetic services from Airtel people & I guess they should again look at Airtel recruitment mechanism.

This is my final warning to these guys & one more call to any of my relative or friend & I will file a lawsuit in consumer court.


Thanks & Regards
Ashish Ahluwalia (Advocate)
Cell # [protected]

Airtel Broadband — Refund Amount of Advance pay After Application Rejected

Hi ,

I submitted my all the application with cheq to Airtel broadband service on 17th May 2010 for the new connection , but due to some port issue my connection has been got rejected & for the same i got a confirmation from airtel on 22nd May 2010. They told me that i will be getting refund amount by 27th May 2010 , but till now i haven't got refund amount from airtel . I alredy log a 3 complain with airtel (i.e 32985824,33304670 &[protected] .
I tried to contact with the higher authority but their information is not available in airtel site & as well customer care guys not providing contact details of the higher autority. I am really disagree with this kind of support from airtel. I already spend rs.500 for daily calling to customer care guys & their manager Mr. Bhargava , Gopal & Satish.
Whenerver I called they will tell you will get your Refund amount by tomorrow , but till now for them tomorrow didn't came . I requested to take a corrective action on this.

Sushil Kumar
[protected]

airtel is a fraud company... they extort money from people by generating fake bills...

airtel broadband ludhiana (brs nagar branch ) are the big frauds...these people extort money from people by genarating fake bills ...

if you people are also facing same problem...then let us file an FIR with police...against airtel broadband ludhiana ( brs nagar branch ) .

Internet Broadband connection — disconnect the internet connection

sir,

i am the coustomer of broadband internet connection and i want to disconect my internet connection.........plz disconect my broadband connection.

my number is [protected]and[protected]
and my email id is [protected]@gmail.com

Airtel Broadband Connection — Disconnection request pending for appx. 2 months

Dear Sir,

I'm continuously trying to get disconnection of my Airtel broadband line with landline no.[protected] since July 21st 2010 but it has not been done till today.

I've received two bills after my disconnection request out of which I've paid one. I'm ready to pay other bill also but only after I got the disconnection to avoid receiving more bills.

I've the mails received from Airtel 121 with the reference nos. to look into the matter, can provide you with details in next step.

An early response is highly appreciated.

Thanks & regards,
Vandana Kaushik
(M) [protected]

i mahendra singh kushwah, my land line no is[protected] at laxmanpura, padav, gwalior. i would take a internet connection for 549/-unlimited plan but your executive install connection for 499/- and send me bill of internet something 3000/- of first month. i complaint at all levels that it is cheeting .i want to pay bill in 549/- plan .pls correct my bill and continue my phone connection . i am your four years old and honest and timely pament costmore.my old complent no 37720422.my mail id is [protected]@rediffmail.com.

Dear Sir,

I would like to explain the procedure happened with your call center

I (srinivasu.k)took the broad band connection on November 2009 with Account No: 15235474, it is under three months advance payment scheme of rupees 1800/-, we used for nearly two months later on we shifted the house, regarding this we request for the change of address and connection, your people told that it is chargeable around 500/- .So I asked them to cancel the connection instead off shifting, later on they called and came to me for free shifting charges scheme, after so many days they came to our new address for connecting and they reported us that there is no feasibility for connectivity at new location address, even then I forced them to disconnect the account .
Several times I reported to the customer care during the remainder of the outstanding balances to disconnect my connection and account .
Please call me regarding any clarifications to the mobile number [protected].
So on the above statements I am not responsible for the outstanding amount to be paid without any usage of the services, moreover you due payment of my prepaid amount of advance amount of 600 Rs/-


From: Airtel Updates [mailto:[protected]@airtel.in]
Sent: Tuesday, May 18, 2010 11:49 AM
To: [protected]@sreego.com
Subject: BHARTI AIRTEL LIMITED - PAYMENT REMAINDER NOTICE

Dear Customer,
This is with reference to your AIRTEL Fixed line & Broadband Account No: 15235474 and Del No:[protected].
We would like to bring to your attention that there is an outstanding amount of Rs.1380 which is currently overdue for payment.
In spite of several reminders to the contact details registered with us, we have not received the payment till date.
However, you will appreciate that we are extending you this final opportunity to clear the dues for your account. Please make the payment within 7 days from the date of this email. Failing which, your account will be handed over to our legal department for further proceedings. Kindly consider this mail as our final intimation towards clearing your dues.
Kindly ignore this email if the outstanding is already cleared.
Please feel free to contact us on[protected] or Email us at - legal.[protected]@airtel.in
Thank you,
Warm Regards
Airtel Telemedia Services

Airtel — Airtel Broadband Register fee not return

I had applied New Airtel Broadband. My ID is ch-1034927. Next day i got cabel connection and tested ok. After 10 days they inofrmed no space in the box. Then they canceled on that next day oct 9 and they told you would get cheque amt 500. Still i have not receive any cheque and connection. The Airtel Services not good.

AirTel — AIRTEL BROADBAND NET CONNECTION

Sir
I had already cancel my airtel internet connection before 10 month. But airtel office bhopal always send me airtel internet with landline bill. as my airtel no has been disconnected/cancel kindly do not sent me bill and msg/call in future.

Thanking you

Shilpa Sahu

Airtel Broadband Connection — Request has been raised to close the connection 2 months before

Now I have an Airtel Broad Band connectin from last two years. Some reason I am not using from last 5-6 months & requested 2 months back to Airtel customercare to remove the connection.Every month I am reciving the bill after putting the compalain & unnecessarly paying the billed amount. Request for helping to resolve the issue

Please find the Airtel Broadband No:[protected] Name of SUDHIRANJAN SWAIN,
Marathahalli, Bangalore-37

Airtel Broadband Connection — Grievance Against broadband connection

Hi,

Three weeks before I placed an order for installing Airtel broadband connection at my home. I requested for 999 Monthly plan with WiFi modem. For the initial two weeks I didn't get the installation as I was told that there are some technical issues in lines; once corrected the installation will be done.

After two weeks, technical team came to my place and installed 1999 monthly plan. To add on, welcome call had incorrect residential address. This happened last week . I have contacted and complained the concerned guys infinite times. Each time I get to hear that it will be done today but unfortunately its not done as yet.

My disappointment is that I don't expect such negligence from Airtel. I don't know where the information went all wrong (of course not from my side), but due to this my work has suffered a lot.
I request you to please look into the matter. Looking forward to a resolution to this problem at the earliest.

Thanks & Regards,
Vaishali
H-19/ 48; Sector - 7; Rohini ; Delhi - 85
+91 [protected]

Thanks for the acknowledgement.

airtel internet broadband connection — to disconnect the internet connection

Respected sir,

I Chandra pal Singh living in Lucknow in sector - M, house no. 194, aliganj; using the service of internet broadband connection provided by airtel broadband since 15th December 2009. Now, i am transferred out of the city and wanted to surrender or disconnect the service provided. I surely enjoyed your excellent service. My fixed line no. is[protected]. The security deposit which i have to receive from you, i hope you will surely give that to me as early as possible by the means of demand draft or cheque. I also want to state that i have paid all your earlier bills.

Regards,

Chandra pal Singh
[protected]
L-VI, house no. 194,
sector - M, aliganj, Lko.

Airtel Broadband — Disconnect Internet Services

Dear Sir,

I have an internet broadband connection at my home on [protected] but this internet connection is not used by my family and me. I want to disconnect my internet broadband serivce on aforesaid telephone number so I request to you disconnect this service and oblige me.

Thanking You,

Vandana Sharma

Airtel broadband internet — internet disconnected.

hello sir ,

i want to inform u that my airtel broadband connection was totally disconnected ,as it shows 0.0Kbps speed ,..

i would like to register my complain to u so u may fix this problem as soon as possible.

your faithfully

DEVENDRA SAHU

[protected]

E-mail= [protected]@yahoo.com

Airtel Broadband — Disconnection of Broadband connection

I want to get my airtel broadband connection disconnected with immediate effect.

Phone Number :[protected]

Regards,

Jayita Ganguli
CF-401, Sector-1,
Salt Lake City,
Kolkata - 700064

wat the price of airtel plug to surf