Airtel Complaints & Reviews

Recording from Mobile not working with Airtel DVR connection

Hi,

I purchased normal Airtel digital TV connection sometime around March, 2010. Customer ID: [protected]. Location: Bangalore. Around May 1st week-2010, I upgraded to Airtel DVR (Recorder) connection. As of now, I only have 1 connection and that of Airtel DVR. I'm successfully able to record programs from set top box.

However, I'm unable to record any channel from my mobile. I was successfully able to download the mobile application, login using my credentials. I'm also able to see list of channels. However, when I select the option to 'Record' any channel, I always get a message: "Please upgrade to Airtel Digital Recorder to enable recording". It seems that somewhere on the account, it thinks that I do not own a recorder. I've opened up several Service Request for this issue and Airtel just resolves it in 2 days without even checking with me. It seems that the representatives are more interested in the number of cases resolved within a timeline rather than actually resolving the case. I spoke to Mary also who is floor manager here in Bangalore, but still no resolution.
I can be reached directly at [protected] for any queries. Looking forward to a resolution to this issue from a company that is known for its excellent customer service

Thanks,
Neel Vora

this is to bring under your kind notice that i am prashant.
i recently surfed 0.facebook.com which is free by facebook itself after logging out my balance was deducted alot it was around 31.99 but now its 15.76 many times i reported this issue to costumer care. but they take it prob very lightly even i just used facebook for 10-15 seconds but still balance was deducted around 15rs i faced this problem many times and now i am really fed up. my mobile no. is [protected] please tell me why does it happen again and again.

Dear Team,
This is to inform you that ,I had purchased goods worth 2499/- I got a Airtel Digital TV activation kit,I tried to install the same for not less then 50 times but the same is not activated,I went to Bigbazar for a complain but they denied telling I must go to Airtel office as they are vendors.Now pls tell me how can I activate the same?It is more them a year now.

Mridul Baishya.

i have an inrernet messege wap/gclub for browsing, i have already recharged Rs.97 for unlimited 2GB browsing.while opening this site a receive a messege your account has been debited with Rs.30/month for activation Games.which i dont want.and my aitel a/c [protected] is also debited by using GPRS INSTAED OF recarging with Rs.97/0- i do not know why aitel service providers are making us us fool and debting our accounts a sper their wish.

Hello,

I need to change my coorporate plan.
My Name is Vikram Pathania and my phone number is [protected].
I need to switch to Advance Rental 750 Plan**.

Regards,
Vikram Pathania

Hi,

On my Airtel prepaid, I have been charged Rs.5 per day for 'Stop Mosquito' service, which I have not subscribed. I am getting SMS from '54321' daily regarding this.
Please stop this 'Stop Mosquito' service at once. I dont want or subscribe any
service from '54321'. I dont want to loss my money for this unnecesarily.
Plz take URGENT action, stop this immediately.

Angappane
[protected]

Hello Sir,

My name is Hussain Rangwala, my fiance Ms Farida Nasikwala (her number [protected]) is getting unknown messages from some airtel number [protected]. When she tries or i try to call that number no body picks up and no one replies to the messages also. she is very annoyed with the messages and so am i. I request you to forward me the name and address of the owner of this number.
Please reply as soon as possible on the following number or email address.

rangwala.[protected]@principal.com
hussain.[protected]@gmail.com
or
call me on [protected].

Thanks & Regards

Hussain Rangwala

Sir please send owner name only
For mobile no.[protected]
On my email
[protected]@gmail.com
Thanks

i have a airtel connection ,[protected]. and am having problem sending messages to bsnl prepaids...every time i call customer care they extend ma waiting time and cut the call....i am facing much problems please help me out.

Dear Sir,

With respect i am saying this i am various mobile recharge retailler in AWAGARH Dist ETAH 207301.Suddenly i got 1 phone call on my mobile ([protected]) on 10.09.2010 at 8.15 pm from [protected] this mobile no. & says to me that we are from customer care & you won 3333.00 rs.to heard this news i was pleased & he says to me that pls send sms on [protected] write 03333.The same i have done through SMS.Without entering my personal pin no immediatly this amount have deducted from my flexi mobile ([protected]) balance i was surprised that without entering PIN no how it is possible.I called to AIRTEL customer care the attendent inform to me that it is both mobile no out of state & we can not help you...sir from my opinian it is 100% cyber crime.

Pls help to me.

My full details as per the below:

MUKESH VASISTHA
C/O SHARMA BOOK DEPOT
NEAR KANYA PATHSHALA
AWAGARH DIST ETAH 207 301 U.P.
MOBILE NO - [protected]

THANKS & BEST REGARDS

MUKESH

why Airtel and all other mobile subscribers forcing me to listen marathi on their IVRS systems even after setting my language preferences.

If I am a non marathi user staying in Mumbai ..... why I am forced to listen a langauge that is difficult fro me to understand, when I have declared myself as a non marathi user why I am bound to listen all messages in regional langauge on my mobile...I am sure language preferences acan be set and served as pser individaul user preferences.

By default any general message should be anounced in Hindi and then in English rather than any Regional language at first.

I am commited to raise this at national level...I am not sure about other states of India ...but if is happening there then it should be banned immediately.

Dear Sir,
I have taken an Airtel Prepaid Mobile No. [protected] one month back and submitted my required documents on the same day. After 5 days the no. stoped saying they have not received the documents since then I have been complaing to the Karsog office but they are not paying any attention rather they are saying that you take new connection. I tried to contact their Zonal Sales/Buisness Managers but they are not picking up the phones.The services of the Karsog office is disgusting. Please help.

We had installed Airtel Digital TV in january month of 2010. After expiring the value pack validity, when i recharged it, the STB is totally blanked & nothing to show. By contacting Airtel Call centre on 28/08/2010 and they told that your request will be resolved within ''48 hours'' but the 48 hours not completed till date. During this span of my busy schedule i contacted the Aitel Customer Care centre, their Dealer in Jamshedpur & Customer care Supervisors more than 50 times, Each time they informed & assured me that problem will be short out within 48 hours, but not................

Is any answer? For wasting my time & money on the FALTOO jobs.
Is this the way adopted by airtel to humiliate genuine customers and harrass them by charging them exhorbitantly evey week?

Airtel Digital TV ID No.[protected]

i have taken a connection of airtel digital tv (id-[protected])on dt 30/08/2010 of economy for one year for this i have paid rs 2750/- my connection was disconneted on 9/9/10.I have contact with customer care and they were provide me a complain no-[protected] and they were also told me your problem would be shortout on sep 12 at 11.45 am but my prolem did not short out.Again i contact with customer care and they were told me your prolem would be short out on sep 13 at 10.52 am.inbetween one madam call from[protected] to me,sir please start your tv and left him for 1/2 hour again my connection have not connected. Again i contact with customer care and they were provide me new complain no-3836352and told me your prolem would be short out on sep 15 at 3.45 pm.
should i guilty for taken a connection for airtel digital tv.
whynot responsible persons were suspended
my contact no- [protected] email vikash.[protected]@in.com

Dear Sir/Madam,

I Anup Kumar had done a recharge of Rs 250 from my ICICI Bank net banking on my Mobile Number [protected] and yet i didnt get any recharge amount and nor any message. My account is debitted by Rs 250 and i still not get the recharge amount on my mobile number.

The transaction details are as follows:

Payee Name : PREPAID MOBILE RECHARGE
Address : EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
City : MUMBAI
Zip Code : 400051





Payment Information
Payment Amount : INR 250.00
Date of Payment : 13/09/2010
Debit Account :[protected]
Payment Status : Success

Other Details
Payment Remarks : 0103

Please sort out this problem and give confirmation on below mentioned mail ID.

[protected]@punjlloyd.com

regards,
Anup Kumar
[protected]

i am jatinder bajaj from Ludhiana (Punjab ) and i am using your company broadband connection[protected] .
this is all about me

now the issues are

1.
mr. davinder from Ludhiana R.O. give me Challenge for fight and he does not come to fight with me...(no personal issue with me , you should thank to god this not my personal issue then i definitely show to mr. davinder who i am )

2.
using abusing language with me

3.
continues receiving call from take new connection from mr. davinder team near about 50 call i rec.. from 30 aug to 10 sep.(meera, rena, etc...)
and when i call back them don't don't call me again then
mr. davinder pick the phone said
(muje is se kuch laena dena nahi hai
muje apne target puree karne hai
chahe tuje call aye yaa naa aae ya
tera loss ho ya na ho
chahe tu harassment ho ya na ho ....
then he start abusing language and also challenge me for fight )

4.
please please don't appoint that type person in this future


5.
in 19 aug. i was discontinues request sent to your company
i receive a call 1st from Delhi and 2nd from Mumbai the said we give you 40% discount on my rental for life time
the i call 121 ask for the same they said sir this commitment is wrong nothing is activate
then they again call back me give 325 discounts for my all late payments charges
then again call me then said 499 1mps plan ( 1mps up to 5gb then 256kb plan) changed by us and now its limit is closed to recive the 1mps unlimited just because me continue this connection
but after that i call 121 to confirm that they sir this impossible
in all person give me wrong commitments

Hi,

This complaint is for excess amount paid for Airtel Mobile No [protected] and not getting refund of the same without surrendering the connection.

Actually I tried to make payment of my Credit Card of Rs. 6024/-. In the biller’s list there is Airtel as first biller (default selection) and while making payment, by mistake, I have selected Airtel and made the hot payment.

My monthly bill of Airtel mobile services is approx Rs. 400/- to Rs. 500/-.

I have called Airtel call centre, they are saying there is no option to refund the excess payment, only choice is to adjust it in monthly dues. As explained above, it would be remained there approximately for next one year. If I would pay short in any month then Airtel will charge late fee on the overdue, then why the excess amount can not be refunded. If it is a matter of 1-2 month advance payment then okay, but it is matter of whole one year in advance without any interest/extract facility.

It was my mistake that I accept, but there should be some provision so that if customer is asking for refund then that should be allowed.

Since it was a huge amount, I have surrendered the connection to get the excess amount refund. Due to this there is loss of my office working, personal network and daily working.

It is suggestion in term of complaint. Additionally, I want to re-acquire the same No.

Kindly help me in this.

Regards,
Anand Singh
E-mail:- anand.[protected]@nucleussoftware.com, [protected]@gmail.com, [protected]@yahoo.com
Phone: [protected], Extn. 1886 (during office timing 09 AM to 06 PM only).
Mobile: [protected] (Prashant Saxena - Friend's Mobile No.).

I have received that i have won 100,000 Pounds in nokia mobie draw and was asked to visit nokialotob.blogspot.com and my ref no was tod as Nokia 68------ and was asked to send an e mail to one id. is this true or fraud?? and also i keep getting some messages like this saying its a UK draw or american draw.. etc... cant this be stopped by government or even service providers like airtel or vodaphone etc., ??????

I am a Airtel Prepaid customer.
Without my consent I am getting auto-subscribed to Airtel Picture Post.
Airtel is sending SMS from 54321 with it's Airtel Picture Post messages.

Please unsubscribe this service in my mobile no : [protected].

Thanking you in advance,

R.Subramanian

Hi everyone,

My self Dipesh Kumar taken a connection of Airtel Leased port in the Month of May 2010 of 2MBPS.Mr. Manoj Bagai was the sales person of the Airtel and he has promised the good speed and good connectivity, Due to its poor connectivity i decided to discontinue in the month of August and i had given the notice on 12th August 2010 for the discontinuation,but no body is ready to talk so i have mailed this issue to the Airtel and i have received a message that you concern will be sort out by 13th August 2010.But nothing has happened.Finally i have called some senior person Mr. Mathur who is the looking the top level escalation and several follow up and Finally got the disconnection on 28th August and equipment has been collected.Then i was worried about the disconnection letter.Again i have called the Mr. Mathur who has directed this issue to Anamika and she has written a mail which is as under:----
Greetings !!!!!!

As discussed this is to confirm that we have cancelled the leased line which
you were using in the above said account & your hardwares have also been collected with an o/s of Rs 19,303 which payable on 01/09/10 .

I fail to understand when i have paid all the rentals in advance why should i pay more.Bill have specifically mention that its from 1st september 2010 to 30th September 2010.But Airtel people still send me a notice to pay that.This is the face of airtel.See i have already paid the advance rental of the month of August 2010 and it got disconnected in the month of August only.Airtel people should refund the my 18days rental of August because i was not using the connection.Where as Airtel wants the bill of September which is not existing in my premises.See this is the real face of Airtel. So beware of Airtel.This is the master of sucking the blood of consumer.
I have written the mail to Mr. Mathur as well but no body is ready to respond:--
Mail copy is as under:---
Dear Mr. Mathur,
I have spoken you around 15 days back for my airtel disconnection (Airtel
Account number[protected] and you have given the number of some customer care
people.
,but you people are really disgusting and want to suck the blood of consumer .
See the below mail and my follow up for disconnection.Still i
am receiveing a call 5 times in a day for the September Bill which has been
disconnected on 28th August as per the mail of Anamika.Why should i pay sep
bill which i am not using.I had the paid the advance rental of the Month of
August while i have given the notice on 12 th August to disconnect the
connection.Equipment has been also collected on 26th August,2010.But you people
again asked for the money.Really you are the master of Harassment.Remember this
time we will not paid a single rupees .I am ready to face any case against
you.Hope you people undersatand the problem of consumer and update your
database for my cancellation .

So people donot go for the Airtel.This is my humble request.

Regards
Dipesh