[Resolved]  Airtel — sms not delivering

Address:Karnal, Haryana

i have a airtel connection ,[protected]. and am having problem sending messages to bsnl prepaids...every time i call customer care they extend ma waiting time and cut the call....i am facing much problems please help me out.
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Aug 13, 2020
Complaint marked as Resolved 
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i have an airtel mobile prepaid connection [protected]. i am unable to deliver the messages from this number to any bsnl number and balance is deducted from my account without delivering the message. i tried to contact the customer care of airtel but they r not responding and blaming my handset. i have checked everything and it is the mobile operator issue not the issue with my handset. please help me out with this.
I have called the Airtel customer servie and complained that my sms is going to anyone since quite a while now and everytime they give me a complaint number and cut the phone, but the problem is still persisting. My mobile number is [protected]. Neither local nor international sms is going and i am having lot of trouble because of this. I visited the airtel gallery last weekend and they did something and said that there is some problem with the profile and sms was going for some hours, but it stopped again. I am really tired of Airtel customer service as they are not fixing this problem. Please rectify the problem.
Hello, I have an airtel prepaid connection, [protected].i am not been able to deliver any message to a reliance gsm number, but messages are delivering from that reliance gsm number but balance is deducted from my account without delivering the message.i tried to contact the customer care of airtel but they r not responding.i have checked everything and it is the mobile operator problem not the issue with my handset. please help me out with this.

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