Airtel Complaints & Reviews

I dont have feedback.i have to protesting step.

AirTel — number is not working

hi i m hussain raza im one of oldest customer of air tell i decided to purchase the new sim cards the no.is [protected] i purchase thise no.before1 &1/2 month its show change sime on mobile when i meat the customer care exicutive he said you have to buy a new sim cards without any clearification why i sapouse to buy a new sim once agian please help me on that.

Dear Sir,

i have to inform you that i have an airtel connection No. is [protected] which in not working properly due to when i do std call to Bihar on this Number [protected] &[protected] the network shows all lines are currently busy i complaint to Customer Care of Airtel They said the this problem will solve in 24 hours but till saturday to Know the problem not yet solved. Kindly do the Needful as earliest.

Airtel Prepaid Customer Care — Not Able to call customer care since last one and half year

Sir,
my number [protected] and since last one and half year im unable to call customer care executive centre. they say u keep sendind ur queries to us at 121 but inspite of tht i have not recieved any resolution from their end.

moreover they say that we have registered ur complaint and we will definitely take a resolution but to no avail... it will be highly grateful o[censored] i[censored] wud do the needful...
thanking u in anticiapation
Ankur Srivastava

AirTel — no working

i m not able to contact with customer care when i call from last six months it is busy and my call disconect automatically can i able to conect with my customer care in future or not

Airtel Prepaid Customer Care — wrong service provided & ignorance to customer

I by mistake recharged 48RS recharge. I called cutomer care they told me that once your recharge validity is over it will automecally give you previous benifits I was getting that is of friend's scheme.
But it has been one & half month I am not getting the benifits when I used to call cutomer care they kept telling me with in 24 hrs you will get converted into your origanal plan, but it never happened.
Today when I called customercare they told me that my card has got converted into Lifetime card & I will have to rechage 156RS to convert into friends.
The guy was not ready to listen to me & just cut the call. Names they told me while comtact are Subrato, rameshwar or somthing I do't know ...but Subrato assured me that card will get converted in friends but it got converted in Lieftime...hows that????

I submitted my document a week ago but they want it again, i am using this no for past 4 year this is getting me frustrated; They are don't how to threat a customer..

I've been using my Airtel prepaid card for over 4 years now, and now I'm facing the same issue. The outgoing calls have been barred without any prior intimation. The junks at customer support do not provide any rational reason for it, they just keep on repeating "you have to submit your verification documents". I wonder
what Airtel has done with the documents initially submitted by me.



Please stop harassing innocent customers.

This is regarding my Airtel Number [protected]; few (13th Feb 2008) months ago I have requested to deactivate this number (ref number :[protected] After few days I have lost my SIM; for this issue I have requested Airtel to block my SIM.


After 1 month I have checked my number was still showing active (however it was blocked) with www.airetl.in, on the same date I contacted Airtel “121” to know the status, they said to make all payment then only my Number will be disconnected. After making complete payment I thought now my number will be disconnected and I stopped chasing Airtel for this issue (but I was wrong).

I got a bill (bill number[protected] for the month of 20th feb to 20th march (NO WONDER! I WAS EXPECTING THIS FROM ARTEL). I again contacted Airtel they (some manager) said “you don’t have to pay your bill and your account will be deactivated, and we will give you a call once it is done”.


But obvious I never got a call from Airtel and my Number is still it is active. Again I tried to get the status by calling “121” they said same thing again “your number is temporary deactivated and after few days it will deactivate permanently” (But I am sure I will get 1 more bill from Airtel).

Again I have got a new bill for rs. 735 (bill period 20/04/08 - 19/05/08), for the same number (no wonder, AIRTEL always do that).

I don't understand what to do now.

Gyan Ranjan Sinha .

AirTel — No deactivated

Dear Sir,

Last week i had given application to convert from prepaid to postpaid to Hadapsar Airtel (Reshma). My no is deactivated since last 7 hrsn n still it is not activated. That Resma told me it ll b activated in 4 Hrs. My no. is [protected]. Plz do something i m missing important calls.

airtel bill — Deactivation & Disconnection

I had requested for the de-activation & discontinuation of my post paid no [protected] about a month back and had requested for the adjustment of my current bill amount from my secuirity deposit. However, I was immensely surprised to receive my biil and understood that no action had been taken in this regard and arter talking to the customer care executive, I was horrified to learn that my connection has not been deactivated, only the outgoing has been stopped.
We have five Airtel post paid connections in the house-if this is the sorry state of the customer support, then I don't know what to comment on this issue.
Kindly look into this matter and do the needful at the earliest, as this is not only a waste of time but also a waste of my hard earned money.

please deactive speedflirt service from my mobile number [protected]

AirTel — deactivate number

maine apke office me five time anpna I D proof submit kava chuka hun. lekin fir bhi mera no. de-activate kar diya giya hai . pleasr i request you activate my airtel no.-[protected]. thanks to you . satveer singh

We are using the mobile line no.[protected] for such a long time. We have shifted and we have given the change address request to the airtel. But getting change of address proof will get delayed for some time. Now, the airtel has barred my outgoing and incoming calls. we are very much annoyed this kind of service provided by airtel. In this regard i have mailed to the apellet officer/Nodal officer/Ombudsman, but no response from them. we have made so many calls to customer care also. some CC Executives are telling it can be activated and some cc executives are replying as it cannot be activated. Is it means if any of the customer changing the address/shifting they should not use airtel further?

Airtel — Temporary Deactivation to Permanent Deactivation

Sir,

i have sued airtel some yeras back in indian consumer forum at jaipur, i want help in following things:

1. i want to know the updation of my case the time taken is abnormal
2. my lawyer is not picking my calls, so what is the procedure of switching the lawyer




thank you,

jay bansal

AirTel — Deactivation of my no

Dear sir my Airtel pre-paid no is[protected] which has been presently barred for all outgoing calls . I had already submitted all my documents ie id proofs and photo.if you require again then i may able to send you attachment with scanned copy of photo identity to the customer care care.[protected]@airtel.in
I request you to please activate my number .Mr Abhijit Victor Gomes.

plz my number block plz deactivate my number[protected] plz plz plz my request follow

my num block plz deactivate[protected] plz my request aceept plz

AirTel — no deactivated

dear sir madem my mobil to internet actvatican my child but no use deactvaided submit two days apply but no response my mobileno [protected]

Dear sir/madam
my name is subrahmanyam. i lost my sim and i forgot to make deactivate and i came to know that my family members geting call from my lost sim and they talking with them in vulgar words.so, please deactivate my number ([protected])
thank u.

Dear ma'am / sir

I am MB Kushalappa please deactivate my mobile number
"[protected]"as the Sim has been lost. Deactivate till procurement of new Sim for same number.
Details are as follows- NAME-MB Kushalappa (Delhi)

NUMBER TO BE DIACTIVATED-[protected]
CONTACT NUMBER-[protected]

If deactivated please confirm us on following number-
[protected], [protected]

sir, pls deactive my number[protected]

Dear Sir,
Please bock / deactivate my mobile number [protected] ASAP because it has been lost five days ago.

I have lost my phone, please deactivate my airtel number [protected] right now...

I have lost my phone, please deactivate my airtel number [protected] right now...

Please de-activate my number ([protected]) actually i lost my phone that`s why i want to de-activate my number asap. thanks.

Please deactivate my number [protected]

Please deactivate the number [protected] . i have lost this sim card and i want to deactivate it.

i am rameshwer please deavtive my number - [protected]

Please deactivate my number[protected]

My Reliance number [protected] port in airtel. Meri sim Reliance ki deactive bi ho hai h or airtel sim active bi ni hui h. Ya to muje mere number chalu kr ke do.ya fir me fir kruga

Deactivated my airtel number [protected]

dear sir/madam,
my name is shaik usman, recently my airtel sim was stolen some one, that person used my sim and calls in my contats.. my friends and family members was asked what harrasement with me asked.. that theif person was used my name and address details. please deactivate with my airtel 4G-LTE mobile number +91 [protected]..
please kindly deactivate my number..
thanking u
shaik usman

please deactivate my airtel number urgent [protected]

+91 [protected] this mobile number person was talking most dirty words using in phone calls the person was using very dirty language.. my area side walls and pillars to write a number in contact ladies... please block this number that person was irritate with my area colleges and schools and houses. the stickers number is gum in all schools and colleges please deactivate this number that person is very dirty.. the person name is munna, railpeta, machilipatnam, andhra pradesh, india.

Sir my name is Asima ghosh.my sim no-[protected].few days ago my phone have been lost.so de activate my airtel number

Please deactivate my number [protected]

Deactive my number [protected]

Please deactivate my airtel no.[protected], I don't have interest in airtel services.

Please deactivate my airtel number [protected]

Please deactivate my airtel number [protected] (reason my sim card with phone missing)

I have lost my airtel no.[protected] please block my SIM sir

Plz. Deactive my sim [protected]

Sir
I am sagar dhankar and I want to deactivate my mobile number ([protected])

Sir maai Abhay Singh mera sim khogya (lost) sir band Karna please sir deactivate my sim number [protected]

has to accept

The sam eproblem is occuring to me after shifting to thane from bangalore. For last 15 days (10-25 Oct 2010) my airtel digital tv has remained un-installed.
Call centre gave this no of Mahima enterprise.. But nobody from there contacted me neither nobody picked up this number.

My customer id is [protected].

My name is Siddhartha Roy. Customer id [protected]

Airtel — illegal debit

I had not downloaded any game, etc. and a sum of Rs. 50 was deducted On contacting them, thjere was no response . My mobile no. is[protected]

Airtel — Thread

Dear sir,

My one number's payment is delay, Rajesh Chaudhary from No.[protected] is thread me reularly past one month.

so sir please take action

Laxmi
[protected]

Airtel Prepaid — balance is debited from the account with out any reason

once in a month this happens, Airtel deduct balance from account without any reason.i am fedup trying coustomer care ,but they are never on line.

Sir, my number is [protected] and in my number balance is deducted in my acount by wrong way without any service.
so please dont deduct balence in my acount and solve my complaint with best airtel service.
otherwise i complaint in TRAI.

Prepaid Mobile — unlawful charges debited

Dear Sir,
Please refer to my complian No.149617 to the TATA INDICOM people.They are very much reluctant to reply and give a suitable answer to my complain.I am enclosing the details.
I hope you as the governig authority shall intervene.
Thanking You,
Arun Sonthalia


Dear sir,
I have received your reply today.You have not taken care to clarify any of my queries mentioned in my complain.
1)There was a credit balance of around Rs 195 on the 7th April.I had mentioned in my complain that it may so happen that speed dial number 2 which had been prefixed by you people without giving it in my knowledge that it is for voice station may have been pressed by mistakenly by somebody.It can be very clear that after that number 2 speed dial being pressed the phone was kept lying and you people let it on the use mode till the balance was there.If I would have had a balance of Rs 600 then it would have been for 100 mins.The phone went off only when the balance became Rs 2.50.Generally when there is no conference n the phone from either side it automatically gets disconnected in 60secs or 90secs.Even if I had mistakenly dialed speed dial 2 it should have been switched off after 2 or 3 mins.I even do not know what this voice station is.You please let me know as to what did I hear or what did I speak during that 32mins.I believe you people are having record with you for atleast 30 days for security reasons.If you need any clarification you can call me at my phone number.if you have the same answer that it shall not be reverted you please let me know the higher ups where I can complain that is your superiors and ofcourse the TRAI.Please let me have the email address as to where i can write further.
Thanking You,
Arun Sonthalia

--- On Sat, 10/4/10, Nodalofficer Kolkata <Nodalofficer.[protected]@tatatel.co.in> wrote:


From: Nodalofficer Kolkata <Nodalofficer.[protected]@tatatel.co.in>
Subject: FW: Complain No-149617
To: [protected]@yahoo.com
Date: Saturday, 10 April, 2010, 5:05 PM


Dear Sir



Greetings from Tata Indicom!



As per your mail to our nodal desk dated 09 April,2010 regarding balance related of your Tata Indicom Number [protected],we would like to inform you that you are made a 1920 seconds call to voice portal No 12900 on 07-April-2010 at 11:05:03 AM and deducted Rs.192.00 from your account.



For any further query, please do call us on our 24-hour Call Center at 121 or e-mail us at Nodalofficer.[protected]@tatatel.co.in



Assuring you the best of our services at all times.





Regards,

Uma Roychowdhury

Nodal Officer-Kolkata






[protected][protected][protected][protected]

From: Arun Sonthalia [mailto:[protected]@yahoo.com]
Sent: Fri 4/9/2010 9:23 PM
To: Nodalofficer Kolkata
Subject: Complain No-149617



--- On Fri, 9/4/10, Arun Sonthalia <[protected]@yahoo.com> wrote:


From: Arun Sonthalia <[protected]@yahoo.com>
Subject: Complain No-149617
To: [protected]@tatatel.co.in
Date: Friday, 9 April, 2010, 9:18 PM

Dear Sir,

Please refer to your above mentioned complain number.I am sorry to state that a lady called me today at around quarter past three and she kept on repeating that I have dialled that voice station number and she concluded the things.

I would like to bring to your notice that voice station phone number is 12900 and I have not dialled these 5 digits.While delivering me the new handset way back 6 or 7 months I was never explained that there was a prefixed speed dial in number 2.It may so happen that somebody has pressed 2.If you can provide me the proof that I have dialled 12900 then I shall be convinced.

I am sorry to state that you people are making a mockery by putting these voice stations number in speed dials and trying to fish the customers hard earned money.Every now and then we receive atleast 3 to 4 calls a day to subscribe to various types of tunes and other things.I have never subscribed to anything and gives me a lot of pain that you never think while calling that what consequence it puts in my daily life and working.

Please confirm everything in writing regarding my complains.Please do not put a recorded like executive who does not understand how to resolve the queries.Its not a matter of Rs.192.Its like that I have been cheated by the TATA people.If I would have used that voice station number my balance would not have come to zero.That call terminated automatically after my balance was zero.

You are requested and advised to please look into the matter and reply to me to the earliest.

Arun Sonthalia

Airtel Communication Co Prepaid Customer — Illegal Debit Balance Amount

Respected Sir,
I am a customer of your Mobile service more than three year & My No is [protected] which connection I can use only for Mobile Internet Service. But on 26Th Jan 2011 My this Internet service was shutdown by Co & I believe that in Jamanagar Municipal Co. State Gujarat has cut off cable of Company's Mobile Tower due Problem With Local Municipal Co. So i can not complain in Company's customer care center.
But after three day i contact to customer care center where in charge reply me that my this Mobile Internet service will discontinue due to Minus Rs 10/- Balance in my account. when i reply him that which way my account balance is became in Minus Amount at that time call center call receiver reply me that you have activate F.M.Radio Mirchi Service in this Connection so his Charge rs 10/- for 7 day's debited in your account so i reply him that I have receive a SMS from Co. that this service was free of Coast then why you have debited amount from my account so she reply me that you have receive a call which charges was debited so i reply she that Incoming call charges is free of coast if it is not out of state & i have receive only a Company's Service Call which is not chargeable.
So she has connect my call with his senior officer who accepted my details & Offer me to Credited my service Day's for more Fifteen Day's. Which show's that this Company will debited any amount at any time on any Reason if customer complain about this Issue they are allready to ready to Credited any Amount or Service .It show's that Co.is not reply actual details which is prove that Co.has Illegally debited amount from my account
So i have decided to change Operator & I have Log in my Mobile No in TRAI Portability Facility Next day I receive a call from co. officer who will accepted all things & ready to Credited Internet Service Day in my account.
Yesterday on 2nd Feb at evening time i receive Co.Service SMS Showing that Co.has debited Rs 10/- For F.M.Radio Mirchi. & Deactivated my Mobile No so i can not complain in customer care Center without Recharge my Account. So i Try to Recharge my Account but due to deactivated my Mobile No it is not Possible.
so i have Doubt that i can not get Benefit of My No Portability facility Due to deactivated my this Mobile No.

respected Sir,
as per your details NO Any Officer or Employer of your Company has Meat Me or Contact about my complain So i Disagree with Your Reply.

Warm Regards
Suresh Dhokai

To: Nodalofficer (Uma Roy Chowdhury)
TATA Teleservices Ltd
Kolkata


Sub:Surrendering o[censored]nserviceable handset and mobile set
Respected
Madam,
This is to inform you that I Subir Sarkar want to surrender the mobile of no.[protected] and my walky of no. 65350405is out of service since 15th and 60 days respectively. we lodged a complaint against this. My walky was not working since 60 days as mentioned earlier in 121. Inspite of lodging a complaint no neccessary action was taken. One of the customer care executives came to my house and issued a receipt regarding this problem and informed us that we need to go to saltlake to exchange the walky which is not possible for me. Informing that also didn't help. During buying, the dealer assured us that if any problem occurs in the handset or in the mobile set action will be taken promptly. But that did not happen and they are counting the bills for my unserviceable mobile set and hand set unnecessarily.As your customer service didn't take my problem seriously i want to surrender my sets within 3 days and according to my bill whatever payment is due i will pay it. In the beginning the payment you have taken as deposit for the hand set and mobile set i want it back. If you do not take my matter seriously then i will directly go to the consumer forum.
I, therefore want to surrender my hand set and mobile set. I hope that this request will be granted promptly.

I too facing this problem but AIRTEL not accepting its their fault. Even after repeated complaints even to their higher official, they had taken seriously even to send the reference number for the complaint. They are even charging 50 paise per minute to speak their customer care officials. My mobile number[protected]. Complaint registered on 27 November 2010.

I lodged complaint in my SBI branch. They confirmed their side is clear by checking the process. They also compared with Vodafone and to my airtel by sending SMS. So Airtel only creates problem.

After seven years with Airtel (from 2003)now I'm thinking to change service provider.

THE COMPLAINT HAS NOT BEEN RESOLVED YET! I REQUEST YOU TO HAVE SOME DECENCY AND NOT TO FURNISH WRONG INFORMATION (LIES) STATING THAT THE ISSUE HAS BEEN RESOLVED! THE PROBLEM STILL REMAINS!!! AS FAR AS I AM CONCERNED, IT GOES TO SHOW THAT YOU GUYS ARE INCAPABLE OF RESOLVING A CUSTOMER ISSUE, BUT AT THE SAME TIME YOU WANT TO SHOW TO THE WORLD THAT YOU ARE VERY PROMPT IN CLOSING OUT ISSUES! VERY UNPROFESSIONAL ATTITUDE, I MUST SAY!!!

-SREEPAL WARRIER

Airtel Prepaid Complaints - Address proof required
View all Airtel Prepaid complaints
Airtel Prepaid

Location: CLOCK TOWER LUDHIANA (PUNJAB) INDIA




Address proof required
My cell no.is[protected] having 7 years old. Now i am getting many message and voice calls requiring my id and photo. I dont know wht is the reason for requiring again the proof. More over iam not getting enough time to submit the same as i am busy with my office job.
Today I visited Airtel office Bhador House Chaura Bazar for depositing my address proof etc.because this office is nearby my office, They refuse to accpt my address proof by saying this that Application form are finised and you have to deposit in another office.U R REQUESTED TO TELL ME IS THERE ANY APPLICATION FORM AVAILABLE ON NET OR U R REQUESTED TO MAIL ME THIS FORM ON MY E MAIL ADDRESS WHICH IS [protected]@gmail.com

I am using my cell phone since 2005. At that time I was staying in a rented house. For last 2 years, I am staying in my own house which I have built.

So, can I submit the address proof of my own house, or do you still need the old address as the proof.

Regards,

M Srinivasu

My cell no.is [protected] having 3 years old. Now i am getting many message and voice calls requiring my id and photo. I dont know wht is the reason for requiring again the proof. More over iam not getting enough time to submit the same as i am busy with my office job.

Airtel — address proof

hi i have sumbitted my documents for adress proof as required by the airtel .i have sumbitted this five times,i think airtel is the worst company in service providing.

My cell no.is [protected] having 6 month old. Now i am getting many message and voice calls requiring my id and photo & now they stoped my incoming as well as out going calls, I dont know wht is the reason for requiring again the proof, why you dont have system to store documents? you want to cheat people like me? where is my documents which i have submitted during getting my new connection?

My cell no. is [protected], Now i am getting many message and voice calls requiring my id and photo. I dont know wht is the reason for requiring again the proof. I am not getting location to submit the papers. Please tell em whare to deposit the papers.

Regards
[protected]@gmail.com

dgdfyfv

I'm using Airtel For past 6 months. I changed the port from Reliance to Airtel thinking that they wil provide the best service. But few weeks back when i was going to my home town i got the message saying that i have to submit the address proof documents within 2 days which is saturday and sunday. Then i asked my friend to go enquire about this in the shop where i brought this airtel connection. They asked me to contact customer care, which i did and they said that "we received your address proof so u dont want to resubmit. u can ignore this messagea". Even i beleived that i ignored that message but one fine morning my out going has been bared and they asked me to submit the proof with in 2 days this its the week day. i cant go for sure i have office. also i dont know where the main airtel office located at. i dont know what to do. i hesitated to change the number so i changed the port alone. but only now i came to know airtel is worst in their service.

Regards,
Sugasini.

My cell no. is [protected], Now i am getting many message and voice calls requiring my id and photo. I dont know wht is the reason for requiring again the proof. I am not getting location to submit the papers. Please tell em whare to deposit the papers.

Respected Sir,
I am meet some problum plz find out this mobail number & give me this numbers address proof thank - Q

Respected Sir,
I am meet some problum plz find out this mobail number ([protected]) & give me this numbers address proof thank - Q







Regards,
Kali Charan Nayak

mob no is [protected].i BrOught thIs nomBer 5days Back.not yet ActivaTed.i Have No idea abOut my deaLer

I received this sms today (dated 30th oct, 2010).
"Thanks for downloading Theme from Airtel. You have been charged Rs 50. Play Games at Re.1 http://203.115.112.5/GCLite "
I did not download anything from here! what the hell is this. I check my balance and i see 50 bucks deducted. can anyone resolve this.
Mobile no. [protected]

I paid my airtel Land line/ broad band[protected] bill using my SBI bank net bankink on 7th july 2011, the sum of Rs 716.00.debited from my bank account, but till date the same is not update by Airtel . I received a next bill with arrears. Number of times I received call from airtel and informed them the transaction ID as1B05932872 dt 7.7.11 for Rs.716.00.

Sunil Agrawala
[protected]
A-255, Shivalik,
New Delhi 110017

Hello there,

I had made the payment for Sep Month bill on 11th of Oct 2012 but yet the payment has been not updated. I had already done the several email's and also send the scan copy of bank statement. But yet they people has not solved / updated my payment.

Any how i had decided to leave the airtel services and once my payment issue get solved i will do it on very next day only.

Airtel Broadband Connection — IPtv

Dear Sir,
In my IPtv particular channel like CNN and MGM audio is very poor, compare with other channel, in other words, it is not at all audible. I made a complaint. Ailtel sent their technician and testing. Then, he made a statement, that the telecast of the particular channels are like that. (CNN and MGM Audio SUCKS). I want them to rectify this problem. This problem started only 40 days before.

Hi, Rakesh Ranga,

Thanks, I have done as mentioned by you. Thanks again.

David Mathi Raj.

hello free topup card number