| Address: Hyderabad, Andhra Pradesh |
Sir/Madam
My name is Suresh Kanaparthy. I am having Airtel Mobile connection since 9 year(Approx.) in Andhra Pradesh State.
My Airte Mobile No. is [protected] .I have started this no. as postpaid for 4 years and then converted it to prepaid lifetime plan. Resently since last few months this Mobile No.not in use . From last few days my mobile no.-[protected] is not working(Neither I can make call nor receive).
I asked Airtel's Customer Care, Airtel's Customer Care Relationship Center- Ameerpet Airtel Headoffice, Nodal Officer . But answer given to me by above all Responsiable Parsons (for Airtel Customer Care) mismatches with each other's answer.
I talked with Airtel'sCustomer Care Relation Ship Center Head on dated 10/09/2010, he told me that you have lost your Mobile No.-[protected] and it will come in market on date 21/07/2010.
So, now I don't know what to do? Why Airtel's employee can't give a proper and unity answer that because of which reason My Mobile No.-[protected] is deactivated?
Then I Talked to the Nodal Officer on dated 10/09/2010, then informed me your Mobile No.- [protected] is in Open Market, then i asked to reactivate it, they informed we will forwarrd a request,after one weak follow up on 17/09/2010 I came to know that My number was taken by other person.
How it is possible in very-very sort time?
I need my no. as I used it for almost 9 years.
Please help me..
Prepaid — Regarding Caller Tune
We want to set caller Tune (Radhe Krisna ke jyoti alokik, tino lok mein chaye rahe hain. Bhakit bibash ki prem pujarin phir dip jalaye rahe hain). what we have do for set it. plz. provide me code as far as?Thanks & Regards
Shankar Kr
91-[protected]