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Airtel Complaints & Reviews

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Updated: May 20, 2026
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S
Sateesh K Nayak
from Bengaluru, Karnataka
Sep 21, 2010
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Address: Karnataka

I am getting every 2 hours one SMS informing me "This number is using your mobile! From [protected] for the past two months. I have complained to the service provider on 19 Aug 2010. The service request no. is 33631416. They said they will get back to me on 31 Aug 2010. They did get back to me only to say that this no. belongs to the other service provider & they have informed them. By saying that Airtel people have washed off their hands.
In this cintest I would request Airtel to take up the matter with the concerned service provider.
My name; Sateesh K Nayak. My mobile No. [protected]
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    Venkat22
    from Chennai, Tamil Nadu
    Sep 21, 2010
    Resolved
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    Address: Tamil Nadu

    Airtel sent to me a code for free gift, when i checked the details they want Rs 150 as courier charges..the watch and the googles they seem to offer is not worth Rs 100....If they announce as free everything should be free this is not fair......Corier charges should be borne by the sender.....Nowadays they charge for the free number 121 if we talk to the customer care executive.....These are restrictive practices...TRAI should object to all these activities of aIRTEL COMPANY....aLSO in foreign countries they charge less for broadband width....Airtel increased or doubled and announced as free but shelved all the schenmes Rs699 and Rs599 and forced us to change over to 799 scheme for 512kbps How this can be fair practice?
    Al;so keeping the same equipment and adding a few incurring less cost they charge the customers heavily...
    Sometimes in the prepaid accounts they go on deductind money without our knowledge.How to trust these private piracy? TRAi shopuld intervene and not be silent spectator.
    Aug 13, 2020
    Complaint marked as Resolved 

    Reebok — UNABLE TO GET MOBILE ACTIVATION CODE

    HELLO,
    I HAVE PURCHASED REEBOK SHOES FOR MYSELF, FROM BITTAN MARKET, BHOPAL( M.P.) INDIA, WORTH RS.6599.00, FOR WHICH I GOT TWO GIFT COUPONS, HAVING FOLLOWING DETAILS-
    1. SCRATCH CARD NO.MUVXT4740925, COUPON NO.20409.
    2.SCRATCH CARD NO.QVGMG4741195, COUPON NO.20411.
    I FILLED UP MY SUBMISSION TO REDEEM FOR BOTH THE SCRATCH CARD COUPON TO GET THE ACTIVATION CODE FOR MOBILE AND E-MAIL ACTIVATION.
    BUT I DIDNOT RECEIVED ANY OF THE ACTIVATION CODE ON MY MOBILE, ON THE SAME TIME, I JUST RECEIVED ONE E-MAIL ACTIVATION CODE WITH REF#98837.
    WHICH, I JUST COULDNT UNDERSTAND, WAS APPLICABLE TO WHICH OF THE COUPON OR SCRATCH CARD NO.
    I COULD'NT GET ANOTHER E-MAIL ACIVATION CODE ON MY E-MAIL AS WELL.
    AFTER GETTING THIS E-MAIL ACTIVATION CODE, I TRIED TO FILL IT IN STEP 3, FOR BOTH OF THE COUPONS, BUT I COULDNT SUCCEED.AS THIS ASKS THE MOBILE ACTIVATION CODE AS WELL AT THE SAME TIME, WHICH I DONT HAVE ANY.
    PLEASE ARRANGE TO SEND THE MOBILE ACTIVATION CODES FOR BOTH THE SCRATCH CARD COUPONS AND E-MAIL ACTIVATION CODE, SO THAT I MAY AVAIL THIS GIFT OPPORTUNITY WELL IN TIME.AS YOUR REDEEM INFORMATION SHOWS THAT, BOTH THE CARDS HAVE THE GIFT OF REEBOK TRAVEL BAG AND WRIST WATCH.
    THNX.

    Reebok Watch — unable to claim the free gift

    sir
    i ordered for cd's of following code's
    codes EO922 ENCYCLOPEDIA PF BRITANICA,
    QOO87 QUIZ MASTERS,
    S2282 STUDENT LIBRARY
    ORDER NUMBER: 0GA[protected]
    ORDER DATE: 25-JULY-09
    INVOICE NO. : ORA[protected]
    INVOICE DATE :26-JULY-09
    i received the cd's but i am unable to claim the free gift Reebok Watch which i supposed to get, i called customer care thrice and tried many times to log on to the site given on the invoice but there is no use and the due date is near what shall i do how are you going to help me. [protected], [protected] are my no's pls do help me in getting my free gift.
    actually sir, i m getting problem with your new wrist watch...
    that i got gift with Microwave oven ... of whirlpool..
    so plzzz infom me on [protected]

    Reebok Watch — to gift of reebok watch

    my new connection of vodafone card (post paid) so 1 gift voucher i submited u and i returned i reebok watch 25.10.09 but this watch was not working so plz help me
    to complent of reebok watch was delivered 25.10.09 was not work so plz co-operate me
    actually sir, i m getting problem with your new wrist watch...
    that i got gift
    ARTICLE# : I9656
    SIZE NSZ
    so plzzz infom me on [protected] OR [protected]
    Yes! they charge 150 for the courier and the calls made to the 121 customer care number is being charged 0.50paise per minute. TRAI should step into this 121 call charges issue and do the needful so that calls made to the AirTel Customer care is not billed.

    Regards
    Pratheep
    Come on, i dont think airtel would be making a huge lot of money by charging 50paise for 3 minutes. this is just a filtering mechanism to avoid unnecessary support calls. Earlier, one had to wait for 5-10 minutes to get to speak to a customer operator. All this is now past.
    Genuine complainers do not mind paying 50paise, if it saves them 10 minutes of their time plus the same 10 minutes of battery can be used to make other important calls.

    I am not sure about whether the gifts offered by airtel are genuinely for the value they mentioned. however if they use a good courier company then too they would be shelling out atleast 100 bucks for delivery.

    For the rental of 799 and more. i think they still have best rentals compared to other true boradband players like tata indicom. Obviously we cannot and should not compare airtel with MTNL or BSNL as their customer support is poor or non-existant.
    I totally agree with the above complaint, FREE means FREE. Just have a look at the quality of the watch and sunglasses they are displaying in the offer. It surely is not worth 150 and I'm sure will not last 150 days. I have opted for the wrist watch. Will let you guys know... how much worth it is ...

    vishal.[protected]@idsil.com
    THERE IS AN SMS STATING THAT I AM ELIGIBLE FOR AIRTEL FREEE GIFT WORTH UPTO

    RS.2400=00 TO MY BROADEBAND CONNECTION WHICH IS GIVEN VERY REENTLY.

    HOW TO CLAIM AND WHERE TO CLAIM. THE WEBSITE.AIRTEL.IN IS SILENT ON THE SAME.

    THE AUTHORITIES SHOULD RESPOND OR ELSE THE CUSTOMERS WHO RECEIVED THE GIFT EARLIER MAY PLEASE BE GUIDED.

    DSNMURTY
    [protected]@hotmail.com
    [protected]@yahoo.com

    Reebok Watch — Free gift

    I had taken Brodban connection and received masage for free gift from Airtel .I had mail code no .to Airtel respetiv site mention on SMS, but till today i have not received any gift form Airtel.pls. send my gift ASAP.

    Regard's
    Brijesh

    Airtel Broadband — airtel told that you will get a free watch of reebok . but going to be three month taking the connection they still not had given the watch.

    my name is sameer alam. in month of august i took broadband connection. that time airtel told us that if you take our connection we will give you reebok watch of RS. 2999. free. as you take the connection.you have to pay only courier charges we told ok. but its going to be 3 month they not given us any watch. or even not called us about this. we are waiting thinking that they will give today or next day. but its too much of waiting..
    my airtel account no is : 16036701
    By airtel rules we have to get a gift as we have taken this airtel connection. so we prefer getting a cooling glass.
    hi dis is my airtel land line no[protected]
    i hav taken dis conection in the lat month
    till now i didnt gt any code from airtel
    plz send that code my no [protected]
    mail id:vinaykumar.[protected]@gmail.com
    hi guy

    Within 10 days of broadband connection getting activated, you will receive an SMS containing a UNIQUE CLAIM CODE for Redemption.

    i[censored] get the UNIQUE CLAIM CODE go below this url and

    http://www.airtel.in/applications/genericlead/myairtelmygift/index.jsp
    http://www.airtel.in/myairtelmygift/

    To claim the gift, click on ‘Redeem your gift now’ button below and enter your UNIQUE CLAIM CODE & Mobile No. Also choose your gift (either Reebok Wrist Watch or Numero Uno Sunshades).

    All D Best
    Every One
    Are they actually allowed to charge us for talking to customer care? They have found a very convenient way to stop people from calling customer care unless they are desperate.
    MY UNIQUE CODE.NO.[protected] AND MY RECORD NO.228862 WHEREAS I HAVE NOT RECD MY FREE GIFT OF REEBOK WATCH SO FAR KINDLY SEND IT IMMEDIATLY
    Hi this is L.R.S.Sarma...my landline number is 40131751.
    We received a Reebok watch gift from airtel by courier who charged Rs.150.
    Watch is not at all working properly i mean hands are not moving.
    we feel very sorry for receiving such a wonderful gift from airtel..
    Please respond us immediately regarding the problem or else take back the free gift we are not interested with this toy watch...
    how to get my free gift against my new net connection?
    MY UNIQUE CODE.NO.[protected] AND MY MOBLE NO:-[protected] WHEREAS I HAVE NOT RECD MY FREE GIFT OF REEBOK WATCH SO FAR KINDLY SEND IT IMMEDIATLY
    ADDRESS :-
    V.Muthupandy
    New No:- 256,
    MANGALAM ROAD, KAMATCHI COMPLEX,
    NEAR SRI RAM SILKS,
    TIRUPUR -641604.
    CELL: [protected], PH:[protected]
    MY UNIQUE CODE.NO.[protected] AND MY MOBLE NO:-[protected] WHEREAS I HAVE NOT RECD MY
    FREE GIFT OF REEBOK SUN GLASSES SO FAR KINDLY SEND IT IMMEDIATLY
    ADDRESS :-
    SHABD PRATAP ASHRAM SHINDE KI CHAWANI NEAR RADHIKA MEDICAL STORE RAMPURI COLONI
    CELL NO [protected]
    SOME MISTAKE MY MOBILE NO MY LANDLINE NO IS [protected] MY CLAIM CODE IS [protected]
    hi, the product i got numero uno sun glasses under airtel connection scheme advertise for MRP rs. 2099 is not worth even rs. 100. even local cheap sun glasses r better than this. my vpp no. 1247. the marketing co. is emphasis marketing pvt. ltd., delhi is unable to explain why the local ones r better than this. contrary they advise to check with local dealer (how they will tell u the original make from numero uno, they even don't have a single piece.) i couldn't believe that telecom giant like airtel could even make a fraud to its customer. so disappointment.
    MY UNIQUE CODE NO.[protected] AND MY MOBILE NO-[protected] WHEREAS I HAVE RECD MY FREE GIFT OF REEBOK WATCH SO FAR KINDLY SEND IT IMMEDIATLY
    ADDRESS
    BHUPINDER MALHOTRA
    HNO=249/1
    SECTOR 44A CHANDIGARH
    CELL;[protected], [protected]
    we have not get our unique claim code no so please send it to our mobile phone
    phone no: [protected]
    Emphasis Marketing and Naveen C Arora should be blacklisted from the corporates and Customers, If he is still getting doors to corporates that proves inside the corporates he is giving bribes to the Concerned person he is dealing with, action should be taken against those as well.. in Airtel he must be giving monies to the signing authority. Would like to know comments from other sufferers as well whether i m rite or wrong..
    HERE I INFORM YOU THAT ON 28 OCT.2010 I HAVE BOOKED A NEW BROADBAND CONNECTION[protected] ON WHICH I YOU HAVE COMMIT A REEBOK WATCH WORTH 2599 /-(GIFT CLAIM CODE:-[protected]) TODAY I GET A GIFT FROM YOUR COMPANY WHICH PIECE IS DAMAGED & YOU HAVE CHARGED A DELIVERY CHARGE =150 /- THE MARKET WORTH OF THAT PIECE IS 178/- Rs. AIRTEL ARE MISUSING A TRUST O[censored]R CUSTOMER WHO TRUSTED YOU BLINDLY AND BELIEVED AIRTEL MAKING THEIR CUSTOMER FOOL BY THE NAME OF GIFT ..

    EMPHASIS MARKETING PVT. LTD. SEND A BROKEN PIECE TO ME & REEBOK DUPLICATE MATERIAL I HAVE CONFORMED ON REEBOK STORE THE MANUFACTURING DATE PUT ON THE BOX IS 12/09 PLEASE LOOK INTO THE MATTER .

    I SENDING YOU A LINK'S ON WHICH THE SAME WATCH IS SELLING.EBAY IS TRUSTED SITE

    http://cgi.ebay.in/Original-RBK-Reebok-Watch-Mens-Crest-ROUND-WHITE-178-/[protec...

    SO MANY COMPLAIN AGAINST YOUR SAME WATCH IT BADLY EFFECT YOUR CUSTOMER MIND..

    SENDING YOU LINK AGAINST UR GIFTS.

    http://www.consumercomplaints.in/complaints/airtel-free-gift-reebok-watch-or-sha...

    DEAR PLEASE TAKE THIS MATTER SERIOUSLY OTHER WISE I WILL TAKE A LEGAL ACTION AGAINST YOUR COMPANY FRAUD..

    THANKING YOU


    --
    Regards

    Amit verma
    M.D.
    Pixel infosoft Pvt. Ltd.
    +[protected]
    Gift already received by Airtel Customer (SIrudayanathan) in the month of November only. The shipment no was [protected] (Aramex Courier).

    Thanks & Regards
    Customer Support
    Reg: MY UNIQUE CODE.NO.[protected] AND MY MOBLE NO:-[protected] WHEREAS I HAVE NOT RECD MY
    FREE GIFT OF REEBOK SUN GLASSES SO FAR KINDLY SEND IT IMMEDIATLY
    ADDRESS :-
    SHABD PRATAP ASHRAM SHINDE KI CHAWANI NEAR RADHIKA MEDICAL STORE RAMPURI COLONI
    CELL NO [protected]

    Dear Customer,

    This Unique claim code not register yet. To claim the gift, visit on www.airtel.in/myairtelmygift. Please select your gift through online registration So that we can send your gift asap.
    Thanks and Regards
    Customer Support
    Reg: we have not get our unique claim code no so please send it to our mobile phone
    phone no: [protected]


    Gift already received by Airtel Customer (C Alami) on 5 Jan, 2011. The shipment no was [protected] (Aramex Courier)

    Thanks & Regards
    Customer Support
    MY UNIQUE CODE.NO.[protected] AND MY MOBLE NO:-[protected] WHEREAS I HAVE NOT RECD MY
    FREE GIFT OF REEBOK WATCH SO FAR KINDLY SEND IT IMMEDIATLY
    ADDRESS :-
    p. Elaiyaraja
    Dno 1/56A,
    Near Sakthi Theatre,
    Sakthi Theatre Rd,
    Tirupur-641602
    My Unique No. is [protected]. Please send my free gift to my billing address
    MY UNIQUE CODE NO.[protected] MY LAND NO IS [protected]. MY MOB NO IS [protected].I HAVE NOT RECD MY FREE GIFT REEBOK WATCH SO FAR KINDLY SEND IT IMMEDIATLY. MY ADDRESS: ARMY QTR, NEW NO 60/9, NORTH RAJA ST, USMAN LINE RAJA ST, ALANDUR NR POLICE QUARTERS OPP, CHENNAI-600016.
    THIS IS NOT FAIR PRACTISE THAT A FREE GIFT CHARGES IS RS 150. THIS IS TOTALLY UNFAIR TRDE PRACTISE . WHAT ACCORDING TO THE COMPANY /YOU IS FREE.
    Hi,
    I did face same issue. I got offer of teo Reebok watches on taking broadband connection in Ganehs festival of 2010. I got gifts after doing followup 2-3 times. And at the time of delievery I ahd to pay charges of 300, which is nothing but the actual cost of watches. Courire charges to be borned by the sender. But here the case is courirer charges as as god as price of watch, which is a duplicate watch. This is really misguiding. and I wnat my 300 Rs back. My landline number is [protected]
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      B
      ba_mba
      from Mumbai, Maharashtra
      Sep 21, 2010
      Resolved
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      Resolved

      Address: Delhi

      Dear Sir,

      I have filled a written request of removal of Airtel/Indus Tower site id 557 installation on my premises personally to the official of Indus Towers Gurgaon office 40 days a go, I have cleared
      my intention of paying up the amount as per contract cancellation, BUT the officials
      at Indus towers/bharti televenture keep me at distance and wont entertain me as
      they they cant find a new location for the tower so there will be delays at their
      will and wish.
      I request somebody to let them know that I have had enough of their corporate attitude and wish to pay up the agreed amount for cancellation of the contract and immediately remove the tower installation..............

      Regards,

      Owner, Site ID 557
      Rohini, Delhi.
      Aug 13, 2020
      Complaint marked as Resolved 

      Personal — Removal of Air Tel Tower

      1st August, 2009.

      From:

      N.Vijay Kumar,
      H.No.12-1-616/18,
      Asifnagar,
      Hyderabad – 500 028.
      Cell: [protected].

      To
      The Municipal Corporation,
      G.H.M.C.,
      Hyderabad


      Sir,
      Sub: Removal of Air Tel Tower erected at roof of H.No.12-1-630/3/A, Asifnagar, Hyderabad.

      * * *

      We the resident of Asifnagar area brings to your kind notice that a Air-Tel Tower was erected at the roof of H.No.12-1-630/3/A in Asifnagar area beside Old Taddy Compound one year back. Many people residing the surrounding area of this house are suffering from different ailments with side effects of above Air Tel Tower. The doctors have also confirmed these side effects when approached for medical treatment. It is not known whether Municipal authorities have granted permission to erect the above tower, but it is quite injustice to allow such permission contrary to the wishes of neighbours in the area.

      We therefore request you to kindly look in to the matter personally and see that the above tower is removed immediately from the above House in order to prevent further damage to the health of innocent people of the area.


      Sd/-
      (N.Vijaykumar)

      Copy to the Minister for Municipal Corporation, G.H.M.C., Secretariat, Hyderabad.

      Copy to the NTV & MAA TV.

      Copy to the Assistant Commissioner of Police, Humayun Nagar, Hyderabad for necessary action please.
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        N
        nileshpawar
        from Mumbai, Maharashtra
        Sep 21, 2010
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        Address: Thane, Maharashtra

        Dear sir,

        I am regularly receiving atleast 40-50 messages from TA-vimalstk , TA xxx , TD xxx.
        Kindly arrange to stop these messages.

        i am very frusted and irreted this type of sms

        this is 5 time fillup the compliant for your side but not responce or no action for the same.

        Please do the needfull .

        MY Mobile No.
        [protected]

        Nilesh Pawar
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          rahulaashish
          from Delhi, Delhi
          Sep 21, 2010
          Resolved
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          Resolved

          Address: East Delhi, Delhi

          Sir/Madam, My name is Aditya and my no. is [protected], I was changed my caller tune on 15.09.2010 but still my caller tune is same which I was set 1st and in my cell your customer care executive cut Rs. 15 to set of caller tune charge... many times I called your customer care no. and he/she said your caller tune problem will be solve after few times.

          But still I face same problem in my cell...if within a day you solve my problem so its better otherwise I will complain against you in consumer court.
          Aug 13, 2020
          Complaint marked as Resolved 

          Prepaid — Regarding Caller Tune

          We want to set caller Tune (Radhe Krisna ke jyoti alokik, tino lok mein chaye rahe hain. Bhakit bibash ki prem pujarin phir dip jalaye rahe hain). what we have do for set it. plz. provide me code as far as?

          Thanks & Regards
          Shankar Kr
          91-[protected]

          Airtel Prepaid — REGARDING CALLER TUNE

          HAI THIS IS UMANG RATHOD

          BEFORE THREE DAYS YOUR REPRESENTATIVE CALLED MY HOME NUMBER[protected] AND SAID YOU ARE SPECIAL CUS. AND YOU ARE SELECTED ON COLLER TUNE AND SENT US 15 RS. PER MONTH CHARGES MY WIFE CALLED THEM WE ARE NOT INTRESTED ANY SCHEM AND COLLER TUNE BUT, YOUR REPRESENTATIVE FORCED US WHY WE ARE NOT ACTIVETED TUNE AFTER 3 DAYS AUTOMATICE THEY DECUCTED 15 RS. ON MY PREPAID BALACE AND GENRATE CILLERTUNE IS IT FACT? WHY ARE U CHETING TO US I DONT AGREE WITH YOUR THIS TYPE OF GUNDAGARDI.

          MY MO. NUMER IS[protected]
          PLEASE GIVE ME QUICK RESPONSE
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            rajendra.om
            from Ahmedabad, Gujarat
            Sep 21, 2010
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            Address: Gandhinagar, Gujarat

            I am getting 25 to 35 sms per day
            they all are about stock tips........

            LIke MM-ARATHI,TD-TECFUNDA,LM-1000SW,AG-55200.....etc

            This sms low my Battry......and it's very funny...i can't get any way to stop this sms

            so please please please ................stop this sms........!!! as soon as possible.......!!

            My mobile no is [protected]
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              pradeep c nair
              from New Delhi, Delhi
              Sep 21, 2010
              Resolved
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              Address: Delhi

              I have a land line of Airtel- [protected] which I have been wanting to surrender. I have shifted my residence in Delhi about 11 months ago & had asked the helpline then (Oct 2009) to disconnect my connection, but Airtel has done nothing on that . Whenever I call them, I am told that some executive will get in touch with me soon & get the disconnection & surrender of telephone done. This has happened on numerous occasions in the past 11 months, but nothing is actually happening on ground. Can Airtel be please be told to do the needful.My contact cell No is [protected].
              Aug 13, 2020
              Complaint marked as Resolved 

              airtel land line connection — not getting bill from last 3 month &when get the due date is gon

              respected sir/mam i am totaly dissatisfied with airtel landline service, 1-on a 1 day the problem is net service, this same complaint was repeat again and last after 1 month the net is working. but this is not a single i dont got my bill in time after due date i got my bill.and now on 04-01-09 i dont got my bill and your executive calling me lot of time for paing the bill just now i dont got my bill this same problem came third time.today i complain in 121.and the complain no is[protected]this is last after this i will go to consumer court.i dont have lot of time to roming here and there for a bill.thanks KOMAL NARANG dist president of i.p.s jabalpur {m.p} CELL-NO-[protected], [protected], [protected]
              sir i have surrender my airtel home landline number before three months. but upto now i am getting bills. what can i do.
              my mail id is : [protected]@yahoo.com
              phone : [protected]
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                kamal54
                from Mumbai, Maharashtra
                Sep 20, 2010
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                Address: Vadodara, Gujarat

                dear conrned,

                in response to my earlier complaint on 19/09/2010 i am very happy that my complaint is given attention and is resolved to day. at the same time i am sorry to say that to day i have recieved another sms on my mobile no [protected] that i have subscribed for i have used "bollysubcription" and rs 10/- was deducted from my balance. the same was not used by me. i am astonished to receive such an sms. please look into the matter and arrange to reverse the entry. also see that such unauthorised entries does not take place.

                regards

                kota siva kamalakar
                6/74, parishram park, gorwa, baroda-390016

                Airtel Prepaid — unauthorised deductions

                Kindly refer to the text below regarding my recent communication with AIRTEL CUSTOMER CARE

                MOBILE NO: [protected]:--SUBJECTS UNAUTHORISED DEDUCTIONS [|BAL|[protected]|[protected]|]
                Fri, November 20, 2009 9:35:35 PMFrom: Ashok Khandekar <[protected]@yahoo.com> View Contact
                To: [protected]@airtelindia.com
                [protected][protected][protected][protected]

                The balance in my a/c was Rs 78.79 on 8 th of November 2009. Please tell me how it has reduced to Rs 49.79 today on 20 th of November 2009 having made only two calls and two SMS during the intervening period.
                Kindly refer to my earlier letter below. I repeat I do not wish to use any of your additional paid services /internet access e.t.c.

                ---- A.M. Khandekar Mumbai 400 080
                Airtel Customer Care e-mails to me have a signature file attached which says that I should not disclose the replies sent to me by them to outsiders.
                I HAVE BEEN USING AIR TEL MOBILE PHONE WITH NO [protected] FOR THE LAST FIVE YEARS. I HAVE CHANGED THE NUMBER FORM POST PAID TO PRE PAID CONNCECTION A FEW MONTHS BACK.

                ON 16/09/2010 I RECIEVED AN SMS FROM AIR TEL THAT I HAVE SUBSCRIBED FOR "BOLLYSPICE" SERVICE AND Rs10/- WAS DEDUCTED FROM MY BALANCE. I HAVE NOT SUBSCRIBED FOR THE SERVICE. ALSO ON 18/09/2010 I HAVE RECIEVED AN SMS THAT I HAVE DOWNLOADED "HUNGAMA CONTENT GAME" AND MY BALANCE WAS REDUCED BY Rs75/-. I HAVE DOWN LOADED ANY GAME. IN FACT I DO NOT HOW TO USE INTERNET SEVICE OVER THE MOBILE THOUGH MY MOBILE IS COMPATIBLE. I HAVE BEEN A LOYAL CUSTOMER TO "AIRTEL" AND QUITE SATISFIED WITH THE SERVICES TILL THESE TWO INCIDENTS. SUCH TYPE O[censored]N AUTHORISED DEBITS TO MY ACCOUNT MAKES ME THINK OF SHIFTING MY SELF TO SOME OTHER SERVICE PROVIDER. CONCERNED PERSONS/AUTHORITY TO LOOK INTO THE MATTER AND REVERSE THE ENTRIES.

                REGARDS

                KOTA SIVA KAMALAKAR
                6/74, PARISHRAM PARK, GORWA, BARODA-390016
                Dear sir,

                First of all we can hardly get to talk to customer care executive after calling 121. Most of the time it gets disconnected half way through.

                Now my complaint is that value added services are on my phone without my activation. I want to deactivate all value added services on this phone and do not want any value added service in future.

                This is not the first time this type of complaint is made. It is a very frequent way of making money without our knowledge.
                THIS IS TO KEEP INFORM U THAT I HAVE BEEN USING AIR TEL MOBILE PHONE WITH NO [protected] FOR LAST LAST 6 YEARS.
                ON 22/03/2011 I RECIEVED AN SMS FROM AIR TEL THAT I HAVE SUBSCRIBED FOR "HELLOTUNE" SERVICE AND Rs15/- WAS DEDUCTED FROM MY BALANCE. I HAVE NOT SUBSCRIBED FOR THE SERVICE.AND MY BALANCE WAS REDUCED BY Rs 15 I HAVE BEEN A LOYAL CUSTOMER TO "AIRTEL" AND QUITE SATISFIED WITH THE SERVICES TILL THESE INCIDENTS. SUCH TYPE O[censored]N AUTHORISED DEBITS TO MY ACCOUNT MAKES ME THINK OF SHIFTING MY SELF TO SOME OTHER SERVICE PROVIDER. CONCERNED PERSONS/AUTHORITY TO LOOK INTO THE MATTER AND REVERSE THE ENTRIES.
                regards,
                prajeesh. mp
                hi i am unable to speak to airtel customer care exwcutive. everytime i dial 121 198 it takes me to the automated voice. yesday airtel deducted 99 for a website i dmo not wish to ever subscribe. pl.help
                I recharged Rs.100/- for my airtel prepaid mobile number +91 [protected] on 06.01.2013. As the balance was NIL again I recharged for Rs.100/- on 15.01.2013. Even in that money was being deducted. Customer care officers are telling that I have subscibed for something. But I dont agree with them. Last time also in the same way money was deducted and again given re-credit. This time they are refusing to give re-credit. In my opinion this is as good as cheating the public.

                My question is
                1.Tomorrow If Bankers deducts some Crores from airtel bank account and say that airtel has subscribed to something / donated to some institution, what airtel will do?. Will they sacrifice that amount. Today Airtel is cheating. Tomorrow If Bankers cheats in the same way?

                2. Is it not illegal? deducting money when we have not subscribed for anything.

                3. Why even for making complaint, you are charging 50 paise for three minutes.

                4. Why we Indians should trust you?


                Shubha rao Mahesh
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                  saroj_25
                  from Ludhiana, Punjab
                  Sep 20, 2010
                  Resolved
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                  Resolved

                  Address: Chandigarh

                  hi..
                  this is regarding my bill of airtel mobile no. [protected]

                  i am very sorry to say that i am facing this problem since four months.. but after so many complaints
                  and 100 visits to your airtel showroom, my problem has not been solved..this is in regard of my bill, thare are
                  two F and F are in my ac.. one is [protected] and 2nd is [protected]..
                  but i am not getting discount of mobile no. [protected] . in last three bills.. for the month of may and june it was
                  done manually on my requests.. but again in this bill waiver was not done and moreover
                  earlier discount(given in july bill) is also added to the bill for the month of august..totalling of the bill is also not correct..
                  despite so many calls and complaints..your executives daily assure me to solve my problem, but all in veins..
                  now your people are saying that amt of 3400 is due against me which is not due.. bcoz this amt pertains
                  to above said f and f no.. and this should be waive off..i am not going to pay this amt bcoz if waiver
                  is not posted that is not my fault.. you can easily check my july bill...
                  Aug 13, 2020
                  Complaint marked as Resolved 

                  Airtel — F&F

                  my mobile no is[protected]... my service no is:31661526.. right no there is no intercation with me.. so the serive from airtel providing is very bad... s
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                    SANTOSH j. gupta
                    from Mumbai, Maharashtra
                    Sep 20, 2010
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                    Address: Maharashtra

                    [protected] AIR TEL PREPAID CONNECTION
                    EVERY DAY THEY DEDUCE RS 1 WITHOU ANY DIALING.
                    MESSAGE SAYS " LAST CALL CHARGED RS 1" WHERE AS WE HAVE NOT DIALED ANY NO.
                    PLEASE ASK THEM TO REMIT ALL THE THE MONEY
                    WE HAVE NEVER REQUESTED FOR ANY ADDITIONAL SERVICES, PLEASE ASK THEM TO DIS-CONTINUE, IF NAY SERVICE ACTIVATED

                    AirTel — connection cut

                    I AM AN ADVOCATE FROM BILASPUR HIMACHAL PRADESH, I AM USING AIRTEL SERVICES. BUT I AM NOT SATISFIED WITH YOUR SERVICES . I HAD CONVERTED MY POST PAID NUMBER TO PREPAID NUMBER AND I SUBMITTED THE RELEVANT DOCUMANTS TO THE AIRTEL OFFICE TWICE BUT I AM NOT ABLE TO USE MY CELLPHONE TILL NOW, AND I AM GOING TO TAKE LEGAL ACTION . IF THERE IS ANY OTHER OPTION THEN CONTACT ME .
                    [protected], [protected]
                    im a student. Yesterday my connection got cut out.My no.([protected]) was in life-time plan.As conditions i was fail to use amount of 200 in 6 months.So my no. goes off. Now, if this possible to re-activate the no. then help me out to reactivate the no. thanks
                    i have taken two no.
                    [protected] ===> last months and this month uncesssary the deduceted rs 30 each month total rs 60/- with an excuse i activated some "audio services" after my 2-3 days continuous complaint they credited rs 50/- rs 10 is still pending.
                    now today on second no,
                    [protected], they reduced rs 10 saying i have activated matrimonial services which i never did

                    please credit rs 10 in both the above 2 accounts & stop cheating us .

                    air tel prepaid connection 9892925101 — unnecessary charges

                    i never activated any services, airtel has deducted rs 30/- last week, please ask them to credit the amoutn urgently.

                    santosh
                    [protected]

                    Airtel Prepaid Connection — unnecessary cut

                    [protected] aire tel prepaid connection, during last 15 days they have deduced more than rs 20 un-necessarily rs 1 every day, we register complaint under complain# cbdpp[protected], but we have not received any creadit, please request them to credit urngelty
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                      nileshpawar
                      from Mumbai, Maharashtra
                      Sep 20, 2010
                      Resolved
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                      Resolved

                      Address: Thane, Maharashtra

                      i have got sms from td, ta ,group.

                      i am very frusted ...

                      please stop the sms from TA ,TD site

                      my mobile number is [protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      pls stop td sms from sai trad my no. [protected]
                      Please stop bulk SMSes.
                      [protected]
                      [protected]
                      sir i am irritated by bulk sms of Td-gulzar and other td sms my mob no is [protected] so pls pls stop this irritation i shall be highly thankful to u.
                      Airtel is really worst...I have asked them to activate my number in DND on 30th April'11 and still not been done...
                      Very irritated by all bulk messages and promotional SMS...can anyone help me in this regard...?
                      This has to bring to some official notice...Airtel sucks...
                      Pls stop TD, TA sms for my no.[protected]
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                        K
                        kanaparthys
                        Sep 20, 2010
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                        Address: Hyderabad, Andhra Pradesh

                        Sir/Madam
                        My name is Suresh Kanaparthy. I am having Airtel Mobile connection since 9 year(Approx.) in Andhra Pradesh State.
                        My Airte Mobile No. is [protected] .I have started this no. as postpaid for 4 years and then converted it to prepaid lifetime plan. Resently since last few months this Mobile No.not in use . From last few days my mobile no.-[protected] is not working(Neither I can make call nor receive).
                        I asked Airtel's Customer Care, Airtel's Customer Care Relationship Center- Ameerpet Airtel Headoffice, Nodal Officer . But answer given to me by above all Responsiable Parsons (for Airtel Customer Care) mismatches with each other's answer.
                        I talked with Airtel'sCustomer Care Relation Ship Center Head on dated 10/09/2010, he told me that you have lost your Mobile No.-[protected] and it will come in market on date 21/07/2010.
                        So, now I don't know what to do? Why Airtel's employee can't give a proper and unity answer that because of which reason My Mobile No.-[protected] is deactivated?
                        Then I Talked to the Nodal Officer on dated 10/09/2010, then informed me your Mobile No.- [protected] is in Open Market, then i asked to reactivate it, they informed we will forwarrd a request,after one weak follow up on 17/09/2010 I came to know that My number was taken by other person.

                        How it is possible in very-very sort time?

                        I need my no. as I used it for almost 9 years.

                        Please help me..
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                          M
                          mrudula sawant
                          from Satara, Maharashtra
                          Sep 20, 2010
                          Resolved
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                          Resolved

                          Address: Raigad, Maharashtra

                          sir,

                          i am mrudula sawant and my mobile numbers are [protected],[protected] and [protected]. i am using your service from last 5 years and more. from your previous record you can find that i am not interested in any of your extra services which are being now and then activated to my above numbers without any prior request or notification. i just want you to deactivate right now the bollyspice service runing on [protected] and [protected] which is not yet been deactivated even after request. Also return the money unnecessarily debitted on my accounts for the above service.

                          I wish none of such services will be hence forth activated on my cell numbers. i would also like to make a point that i hardly receive your " atut network" at my residential area. i have to walk couple of miles searching for the network. so may i know how i shall be making a call or send messages for the extra services as conformly answered by your customer care executives. Also there is no kid at my place to activate the service as per the other option given by the executive.

                          if you are going to continue to fetch money from me in such a way then i am seldom left with other option than switching over to other network services. Your reply will be awaited for next three days.
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            R
                            rajeev srivastava
                            from Noida, Uttar Pradesh
                            Sep 19, 2010
                            Resolved
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                            Resolved

                            Address: Lucknow, Uttar Pradesh

                            I have been using Airtel prepaid connection([protected]) for quite some time now. Currently, I am in Gurgaon(NCR) on a trip and I intend to stay there for another month. Today, to my utter disbelief, I realised that my outgoing and incoming calls were barred.A call to airtel support (UP east) revealed that it was done by Airtel because I didn't submit some verification document. Now How am I supposed to know that I had to submit the documents.I didn't get any sms or calls on my mobile for the same.
                            The guy on the line (who was not even able to speak proper hindi) suggested me to come to lucknow and submit the documents. As you would Imagine this is not possible for me at this moment, so I request Airtel to kindly activate my mobile connection else I will escalate this further with Nodal authorities.
                            This is clearly a case of customer harassment.I am willing to submit all the documents once I am back in Lucknow.
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            Airtel Prepaid Connection — incoming/outgoing barred

                            I have another number-[protected], and its been 10 days now, my calls i.e. incoming and outgoing got barrred. I have been calling you guys for the last 8 days, no representative comes online. what hell are you guys doing?

                            Do you wanna help or not??
                            plzzzzzzzzzzzzzzz humble request, help me out.

                            Airtel Prepaid — out going barred in roaming

                            i vam having airtel prepaid connection #[protected] frm sangli (maharashtra).i have been in roaming frm last month.my outgoin calls not working inspite of having adequate balance and validity in my account.incoming calls and messages still working.
                            hello how r u..?

                            Airtel — outgoing stops in roaming

                            my outgoing stops as soon as i enter roaming.my cell no. is [protected].please get it started as soon as possible.

                            Airtel — Outgoing barred at roaming

                            Worst is what is Airtel.............believe me and i hav reason to say the same

                            ~ using airtel ([protected]) from last 3 years
                            ~ Automatically outgoin stops during roaming
                            ~ Customer care people are not able to provide solution, only forwarding my msgs to their supervisers and they wasted my time with non sense excuses.
                            ~ Not intrested to tell me why the service get stopped
                            plz give my num. call detail this month my num.is [protected]
                            your service very poor, low & bad. your customer care centre operator behaviour i don't like.
                            Hi Rakesh,

                            Any further updates ??
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                              vinay68
                              from Kolkata, West Bengal
                              Sep 19, 2010
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                              Address: South 24 Parganas, West Bengal

                              airtel broadband is cheating people with false promises.i have not recieved the numero uno sunglass as of now!!
                              the internet service is also pathetic!
                              I cant say anything about the above complaint!

                              As on the commitment provided to me by Airtel, they had sent me the Numero Uno Sunglasses, in 20 days time after I accepted for the so said Offer. I received the Sunglass through courier, for which I paid Rs. 150 as delivery charges I just want to share my opinion!

                              Thanks Airtel!

                              Regards,
                              Noel Benjamin
                              Airtel Customer
                              Chennai
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                                V
                                vineetforyou
                                from Gurgaon, Haryana
                                Sep 19, 2010
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                                Address: South Delhi, Delhi

                                i had loosed my mobile with number [protected] (vineet kumar )
                                and makes a call to airtel relationship center that my mobile is stolen so baar the serveces of that number .

                                the services barred but after half an hour number services activated. without my confirmation also it is dame thing that the number is still in the name of me .
                                it is sed by someone else i so not know .


                                now if there is any misuse will be done then who will be responsible for that the airtel costumer care officer . or airtel india ltd .
                                it seems snatcher brother is at set at airtel india ltd head office okhla .
                                and do support for his brother.
                                how much time you will take till date when the person the person will threats someone or demand rensome money through my number from someone .

                                the number is miissed and i had made complaints of missing of that number tries .
                                but number is still in service
                                what is ttrie rules follow the airtel india limited . you may face court action dear rakesh kumar

                                vineet kumar
                                [protected]
                                they had again avtivated this number as thiefs brother mr imran khan is working in airtel applet center delhi.
                                this seems that this tipe of person can do any missdeed from others number . also this show airtel is worse company for a normal costomer .
                                be alert from airtel and its employ.
                                a new tipe of terrorist organization is emerging in delhi as they are using someone else number and id and address prooffs . and airtel like big company is supporting this kind of deeds .

                                they have several view but result is same as always they are doing ...
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                                  B
                                  bumba21
                                  from Kolkata, West Bengal
                                  Sep 19, 2010
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                                  Address: West Bengal

                                  My name is Subhamay Pal; My subscriber ID is:[protected]
                                  On 04.04.2010, I subscribed for Kids Plus Top-up for 12 months for Rs.242.66. Bu on 02.09.2010, while activating for "Economy Advance Rental 12M Aug-10 NRC " due to their technical mistakes the services under Kids Plus top-up got de-activated.
                                  After 2-3 complains for re-activtion of services, on 17.09.2010 Rs. 141.6 was refunded to my account. When I contacted the customer care, they could not justify the act and simply disconnected my calls.
                                  I am really disappointed with the service and response of one of such leading brand and want an explanation of this.

                                  AIRTEL DIGITAL TV — Terminated Service Before 12 months

                                  I had taken AIRTEL DIGITAL TV package of 1 year free subscription of Rs.2600/- on March 25, 2009 from Jhankar Agencies and my services were terminated on July 1, 2009 at midnight.
                                  I want full postal address of regionwise of airtel digital tv offices nad in charge officials.Anybody mail me ? Then only suffered customers can file suit in consumer redressal forum.
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                                    S
                                    sangit73
                                    from Patan, Gujarat
                                    Sep 19, 2010
                                    Resolved
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                                    Resolved

                                    Address: Ahmedabad, Gujarat

                                    I got my pre-paid mobile phone of air tel in Oct 2007. All photo, id proof was submitted while taking the connection. Today (19 Sep 2010) i received two sms stating pls deposit / submit the same. why this is so? is there any facility to submit the same online?

                                    however, i am submitted the scanned copy of my photo and id proof for your further necessary action

                                    thanking you


                                    Sangit Kumar
                                    Mobile No= (91) [protected]
                                    15 brd, air force wadsar, kalol, gandhinagar, ahmedabad, gujrat-382721
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Dear Sir,

                                    Number of times I submitted my documents, but still there is a call and mesaage from your company, that submission of documents, why you disturb your customer. I am doing service, how can I get the time to answer your call & go personally at your office.

                                    my mobile number is, [protected]
                                    Name :Prashant A. Shah
                                    from Ahmedabad

                                    Please do the needful


                                    Thanking you,
                                    Dear Sir,

                                    Number of times I submitted my documents, but still there is a call and mesaage from your company, that submission of documents at nearest eseva or post office, i have submitted my details recently at AIRTEL CUSTOMER RELATION CENTRE AT AMEERPET.

                                    The employee at that office took the details and she said that the updation of the profile will be done soon.

                                    but still iam receiving a call that i need to submit the documents again.

                                    my mobile number is, [protected]
                                    Name :Rama krishna Gajam
                                    state:Andhrapradesh


                                    Please do the needful
                                    Hi,

                                    Is there any way to submit the documents via online. Please let me know & I had already submitted my documents while purchasing the SIM card.

                                    Regards,

                                    Rakesh
                                    [protected]@gmail.com
                                    bangalore.
                                    Hi.,

                                    4 times i have submitted my documents. but you still asking for the resubmission of documents those documents that i have submitted that has issued by the state government of Karnataka (Driving License) probably you need the attestation of prime minister or president of india to show genuine of documents, why trouble your customer like these, i cant through away your service in the mean time, your menace is just intolerable, please you just try to understand the value of your customer.


                                    my mobile number is, [protected]
                                    Name :Mohammed Arifulla Sharief
                                    from Shimoga (karnataka)
                                    Hi

                                    Is there any way to submit the documents via online. Please let me know & I had already submitted my documents while purchasing the SIM card.

                                    Please give me the address of Airtel Gallery near thane railway station Mumbai where i can submit my ocuments.

                                    waiting for your earlier reply

                                    Regards,

                                    Tausif ahmed
                                    [protected]
                                    [protected]@yahoo.in
                                    Hi, I am Sanjeev Saini,
                                    Is there any way to sumbit the documents via online. Please let me know. If not possible then tell me about my nearest airtel showroom. My Address is Masjit Moth Village near South Extension Part-II, New Delhi 110049. Pls mail me if possible [protected]@gmail.com
                                    Dear sir,

                                    I am Mr. Vijay Kyada mobile number [protected]...
                                    Number of times i got calls and sms from company to submit document..
                                    Is there any facility that i can submit scan copy of document and photo because i have no time...
                                    Please provide me information about it...

                                    (M) +91 [protected]
                                    +91 [protected]
                                    I got my pre-paid mobile phone of airtel in Mar 2007. All photo, id proof was submitted while taking the connection. On 15 Nov 2010 i received two sms stating pls deposit / submit the same. Why should I submit again?
                                    Tell me any resubmission center near Marathahalli, Bangalore, Karnataka.

                                    (M)[protected]
                                    Dear Sir,

                                    I have taken Airtel Prepaid connection in April 2010

                                    Two times I submitted my documents, but still there is a mesaage from your company, that submission of documents at nearest eseva or post office, i have submitted my details recently at AIRTEL CUSTOMER RELATION CENTRE AT NALGONDA

                                    I have sent again by courier to Hyderabad main Airtel office in last week because Airtel retailer Nalgonda was not taking the documents told to send hyderabad.

                                    but still i am receiving a call that i need to submit the documents again.

                                    my mobile number is, [protected]
                                    Name :Manoj Mungarwadi
                                    state:Andhrapradesh


                                    Please do the needful
                                    [protected]
                                    I am a foreigner with an entry visa who has extended for one year. I received a text to resubmit documents as my visa was up. In fact the orignal visa was quite some time ago. I went to local office who phoned and said that was enough and I was assured no problem even though I asked to resubmit. I was cut off one week after the original cut off date. Very inconvenient timing as it happened as I was in another town for doctor. I could still call airtel on phone and they after some difficulties reconnected me. I said I would return to office in 4 days on my return. 2 days later I lost incoming calls ( I wont bother details of being cut off etc and over half hour on phone to deal with said). Another call reconnected. I went to office on the Monday and resubmitted. No problem again told. Cut off on the Friday without even the facility to call Airtel. I was told my documnent rejected. I sent extra documents and phoned airtel from office. Told to give 24 hours he would speak to someone from documents department. The next day it was off course starting over as forms seemingly rejected again. I think this was somehow sending of them on further interogation. Back to scratch and I am worried I will lose no and all inconvenience of that. It is number the police at foreigners reg have!! bank here and banks at home etc etc apart from all personal and social. 3 weeks 5 visits office 5 or 6 phone calls. NOTHING. UNBELIEVABLE. If one telephone company ( I have had numerous problems with 3 G connection as well) gets act together they will clean up all the business. Take note companies: customer when choice of incompetent nonsense and stress free service, who do you think they are going to chose?
                                    HI Sir, my name is LALITA MALLAPPA MUDLINGANNAVAR

                                    I have taken Airtel Prepaid connection from port in DOCO NUMBER 19.11.2013

                                    2 nd time submision of documents out going calls or stop please arrange the out going calls
                                    HI Sir, my name is LALITA MALLAPPA MUDLINGANNAVAR

                                    I have taken Airtel Prepaid connection from port in DOCOMO NUMBER 19.11.2013

                                    2 nod time submission of documents out going calls or stop please arrange the out going calls

                                    Mobile no [protected]
                                    rafikul islam abdul hannan bompal batna ratua malda pin 732139
                                    Array
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                                      rasim35
                                      from Bengaluru, Karnataka
                                      Sep 18, 2010
                                      Resolved
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                                      Resolved

                                      Address: Malappuram, Kerala

                                      my airtel netsetter is very slow.i am gettting only 5-6 kbps speed,how can i increase the speed
                                      what should i do?
                                      Aug 13, 2020
                                      Complaint marked as Resolved 

                                      Airtel Netsetter — what unlock code for airtel net setter to use any SIM

                                      what is the unlock code for airtel netsetter to use internet with any SIM?
                                      what is to be done , reply fastly
                                      i also faces the same complaint, please reply fast fast
                                      i really feel like cheated by getting airtel net setter...very...very...very...slow...utter waste f mony...nd its...a piece f...
                                      please help me...what should i do to have speed surfing wit my artel net settr...cmpny says 3 mbps nd am not geting evn 1 mbps...plz ...plz...help me...
                                      what is the unlock code for airtel netsetter to use internet with any SIM?
                                      unlok
                                      my airtel net setter vary slow how can do for fast speed
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                                        delshadgovekar
                                        from Pune, Maharashtra
                                        Sep 18, 2010
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                                        Address: Pune, Maharashtra

                                        Today I received a call from airtel centre from their tel no.[protected] asking me my details & to provide duplicate identification for my prepaid mobile number.

                                        I approached the airtel shop situated on M.G.Road Pune, where they refused to accept a copy of my driving licence & even my pan card.

                                        I want to put on record that because of their inefficiency & denial of accepting My Documents, if my mobile no is disconnected by them Then The Airtel should be held responsible & damages should be charged to them.

                                        Regards,
                                        Delshad Govekar.

                                        Airtel — NOT TAKING DOCUMENTS

                                        5 or 6 days ago I got a call from airtel for submitting documents. Since my connection is working with unknown person ID infact I have taken it with my own ID & address. For Security reason I asked for nearest relationship center location from my office at Green Park Main, New Delhi - 110016. And It was Radical Communication in 88/1, Main Road, Adhchini, New Delhi - 110017. I went there with my address & id proof. But they denied to take documents. Than I called to customer care executive but not supporing answer i.e. you may go in another relationship center.

                                        And I felt if a customer is ready to support the authority than they delibrately make it harrassed.

                                        It is Today 17 August 2010.
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