Airtel Complaints & Reviews

My Name : Shriniwas Shripad Kulkarni
My Address : N-21, Indrayani Bldg, Moraya Raj Park, Keshavnagar, Chinchwad, Pune 33
My Mobile : [protected]

I have purchased a Airtail Dish TV (DTH) on 19th of Sep 2010. I have directly made payment of Rs. 999 from my credit card through their online system. I have been informed from them that the Dish will be installed between 48 Hrs. My customer ID is [protected] and Transaction ID is 10869265 given to me By Airtail DTH.
Today after 9 days Dish is not yet installed. Kindly help me to get my money back, so that I can take a Dish from a good service provider.

Thank you

Hi,

I'm Robin Singh and my contact no. is [protected].

1-i'm completely frustrated with airtel services since, i had transferred my no. from postpaid to prepaid i have deposited my id documents, 4 times in modinagar Reg.office(Mr.Sandeep chauhan) and 2 times in your Reg. office at Garh Road near ccs university MEERUT.till now i have been asked for my id and documents.
Due to which my no. gets barred and the registration no. of my sim gets failed.
so, please activate my sim as soon as possible

2-Also, i have written 1 more complaint before about the deactivate of the FRENZO SERVICE on my no. but no action has been taken yet and therefor charged 20rs.again from my account.

now i want to inform you that if no action been taken on these matter then the company will have to pay any losses due to sim blocked.
Also i want that company should pay my rs.20 back to my account and please activate my no. as soon as possible.

i'm not satisfied at all with the airtel services at all

Thanks,
Robin Singh
([protected])

In response to requirement of service provider I submitted residential proof and PP photo on 10th Sept 2010. Documents were deposited with Bhubaneswar Agents (shop opposit Xavier Square, Jayadev Vihar, Bhubaneswar). Strangely, Aietel sends threatning message to stop service (via my mobile phone [protected]). Why should I suffer for the inefficiency, negligence and callousness of Airtel/ their Agents?

Bankim Chandra Mazumdar
Plot No. 1080/2762
Jagamohan Nagar
Bhubaneswar-751 030
Mobile: [protected]/ [protected]
Land line[protected]

Dear sir,

This is to draw your kind attention to the fact that the services offered by Airtel are flawed and not one bit customer friendly.
I had applied for an Airtel prepaid number ([protected]) in July 2010, and for a couple of weeks it worked fine.
One fine day in mid-July, I got an sms late in the evening that due to incomplete document submission, my Airtel number will be blocked. This despite the fact that I had submitted all the required documents to the dealer at the Airtel outlet (Sohna road, Gurgaon).
Within 2 hours, my number was deactivated, without a proper notice period and without any time to help me rectify any issues.
I was so pissed off with Airtel that I stopped using that number and switched over to Vodafone.

Now 1 month after I stopped using Airtel, the losers have the nerve of debiting an amount of Rs. 1030 (ICICI bank Credit Card, transaction ID ref. no.: 75140680246042337241200) via an mcheck payment, something which I have not done.

Kindly advise as to how I should get this issue rectified?
Also, I'm seriously planning on dragging these buggers to the Consumer Forum for the mental trauma and distress that they've made me (and probably many others) suffer!

Best regards,
Steve Nipps
(steve.[protected]@gmail.com)

I would like to bring in the notice of the authority who is dealing with the complaints that are being registered on this online forum that I, Sankalp Thapar, am being harrased by Airtel people for paying the due amount of the mobile number [protected] which I have already cleared in the month of June this year. I depossited the amount in sector 32 office of Airtel and I also got it disconnected then and there only. The details for the are as follows:-

Receipt Number:-1941
Request Number for disconnecting the number is:[protected]

I would like to get something about this done as the harrasment is increasing and this is not justified that when I have already cleared all the dues, why should pay more money to them.
Please do the needful.
Thanks and Regards
Sankalp Thapar

I enjoy the Airtel lifetime prepaid service from 7yrs.Now a days Company deduct Re.1 from my balance as the due of Value Added Services which i don't ask for to the Customer Care located in Maharashtra from last 7month.When I call customer care they said that i ask them to start jokes service on my mobile on 27 march 2010.Then i ask them that why they don't send me the SMS every day as i borrow the VAS; they stop my service. So my Complaint is Company unauthorizely deduct my money from last 185days which i want refund so how i get ? and what is the procedure?

Hello,

i have a big issue with Airtel Landline service. I am not a customer of Airtel, however I have been receiving calls from Airtel collection services from last 1 month to make the payment for a number[protected] which is in the name of Dushyant Singh. I don’t know any Dushyant Singh & not familiar with this number either. I have informed this so many times to Airtel personal & they response is that I will not receive any more calls from Airtel, however this is not being done. I am receiving constant calls from Airtel to make the payment. I am sick & tired by receiving Airtel's calls & now mentally harassed by Airtel regarding.

This is a humble request to STOP these collections calls or else I will have to take a LEGEL ACTION against Airtel for Harassing.

Thanks
Jasdeep Singh
+91-[protected]

Dear Sir,
My name is ramakrishna.b i am using Airtel service from the last three years, i have recived one message from airtel that is please submit the document in your nearest airtel showroom. so i was gone the airtel showroom for submit the docusmet that show room address is GSNP stores (Airtel prepaid showroom) beside syndicate bank, srnivasa nagar road Nandyal-518501, Kurnool dist, but they are asking 30/-rs for takeing the documents. i ask the question why i pay the money, their information is as per our TM Sreedhar and My Dealer we collected the money 30/- each costomer,

i request you please verify the which is Resubmited the docustoments in nandyal location get the feedback from the customer and take the serious action immediatly and refound the amount to customers.

Sir,

I would like to inform you that a subscription charge of Rs. 20 is being charged on
[protected] without my request for airtel tadkalive. I wanted to unsubscribe this airtel service on my mobile no [protected] as soon as possible.

Thanks

I am getting unwanted sms from Airtel live from number 55382 of love and daily 1/- was deducting from my balance.
I want it to be stopped immediately. I am trying to call customer care but it is not getting connected.

please help me in this issue.

ipurchased a bharti airtelpostpaid sim no.[protected] from a door to door representative of airtel with false promises of activation of sim within 2 days which didn't happen and now the representative who sold this sim to me namely NIKHIL AMRUTE.is not receiving my call since day1i would like airtel to take strict action agst, the person concerned as this could possibly mallign your cos. name
i expect action from you & activation of the sim no.

Sir

My account mobile [protected] was excess debitted than the normal tarriff on 23rd n 24th September,2010, when I made a calls to CANADA. The reference number is:CBDCC[protected]. Please get back my account through necessary credit.

with regards

Dr Vijaya Kumar.

Dear sir,
i would like you inform that i have revied the sms airtel comany wednesday 22sep,2010,time 3:31PM. 21000 sms only Rs. recharge karte hi paiye 16o sms aur 20840 sms 24 ghanton mein.but i have not recived the 160 sms & 20840 i have every time ask the airtel customer care but he told every time complient no so please sir i kindly request you short out the my problam & action the Airtel comany
compailent no:-922573
Recompailent no:-9109100


Thanks & Regards
Ajit Kumar
[protected]

Hi All,

This is regarding Airtel provided false information about migration plan and cheated me. My Airtel # 080 -
40962739. On 18th of Sep I have got a call from airtel broadband in asking for the existing plan change from unlimited 799 plan to 1299 plan. Where he clearly mentioned I will get 2.0 mbps unlimted through out the month and there is no limit of 20 GB and if I download more than 100 GB also the speed will not reduce to 256 Kbps it will still remain 2.0 mbps connection through out the month. HE told me this plan value is 2499 and they are giving it in offer price of 1299 only for longterm customers like me. But when I called
customer care, They are saying my speed will come down to 256 Kbps after 20 GB of download. This is annoying and real cheating and fraud under the daylight. Some one please look into my issue and fix the problem.

Name : Arun Shiby
Address : Plot#5, 2nd Floor 2nd cross, kishore Bhavan, Thaverekere,Bangalore 560029
Email ID : getraj.[protected]@gmail.com

Please let me know if you require any more info

I had recharge 18 rs internet card on 1.25 pm airtel mobile.but i donot use the sirvice properly.to day till 9.00am i am use approx 5 mb data .otherwise whene i am downloading a file in that time the line was disconnected or link not available and my main account balance was reducing.and i am contact in customer care service they will disconnect my calls .so will expect the forums the positive answar in my service imideatly.

Respected Sir,
i had activated my airtel GPRS facility with recharge of 98Rs.on 12/09 but still i have face problem regarding activation of GPRS. I had already launched a complaint four times but still i have facing problem.
please sort out my problem getting pissed off due to not activation of facility

Dear Sir,

I am A.PAVAN KUMAR form Kurnool, and i am your Airtel Pre Paid Coustmer Since 2002. My Number is [protected]. But Last 8 Months it was not working ( no incomming and no out gining , that the informaction is bar his incomeing calls ), may i counselt so many times in ur coustmer care centers in kurnool, he says ok sir u got a call after 24 hours, so please kindly inform you sir, please verify the problem and solve my problem as early as possible.

Mostly my dail and resive numbers is [protected] and [protected].

Thanking you , sir,
A.PAVAN KUMAR

I am the holder of the Airtel Cell No.[protected] and there was a balance of Rs.332-62 Paise in my sim card but unauthorisedly my amount has been taken off by the company. I was not using the cell from more that 6 months and my balance is Rs.0.12 paise and all the amount has been charged unauthenticated by the Airtel. Kindly take further action and remit the balance amount to my above illustrated cell.

Suddenly One day I had a request to submit documents from Airtel. It was the same set of documents I have submitted one month back during buying the SIM. Moreover Airtel doesn't provide proper reasons for the request of document and it becomes more painful to talk with Airtel customer care representatives.

The first Airtel representative to whom I talked told me to resubmit the same set of documents it would be fine as it is a periodic check by Airtel. I just bought this number one month back and I told him Airtel cannot ask these documents everymonth. He had no answer or rather kept on telling resubmit documents but didn't tell why I should.

The message I received didn't mention anything about outgoing calls being barred.however Airtel barred outgoing calls around 2 days after I received the message without any proper intimation

I called up again. This time the airtel representative said, incorrect documents were submitted. When I asked which document was incorrect. He said he didn't know and nobody in Airtel can tell me that. He suggested a list of documents which had to be submitted, which was nothing but same set of documents I submitted last time. Now I don't know actually what was wrong in my previous document submitted to Airtel and I fear the whole process will repeat with Airtel. But nobody was able to tell what was incorrect in first place.

Now I wanted to register a complaint in Airtel. The Airtel voice message said I had to call 198. for complaints. But when I called the complaints department. This time they said Government of India wanted to know my documents, so airtel had given it and they want a copy of the documents for reference which is why they are asking it. This response from Airtel seemed foolish to me, they could have taken a copy and send it to government was my response. I wanted to raise a complaint which the person said he cannot. Even though it was a complaints number I called. he said there is no way they can take a complaint on phone and I would have to only send an email. so I think people who don't know to email cannot complaint in Airtel.

Because they are not allowing me to use the Rs 700 odd balalnce I had, I asked them to refund the money, which they are not willing to do. Being a customer with two airtel mobile, a airtel DTH and an airtel broadband connection. I'm really really thinking of changing the service provider for all for this kind of sloppy service they provide. Don't know why i took Airtel for all in first place.

Respected Sir/Madam,

Myself Mr. Omsingh Tanwar had taken the airtel digital TV around 2 years back. Since then we are facing some or the other problem and every time contacting the customer care for problem resolution is a tedious job. But since few months there is problem of picturization due to the DTH. After speaking to the higher authorities at the customer care after several calls they had send executives 3-4 times to resolve same problem but still not resolved and I was charged for the service every time they paid visit.

Now even after several calls and an unresolved serious problem with the DTH service, I want suggestion to contact the right person to get these issued solved once and for all.

Thanks

Name: OmSingh Tanwar
Customer ID: [protected]
Mob No. : [protected]