Airtel Complaints & Reviews

Sir please send owner name only
For mobile no.[protected]
On my email
[protected]@gmail.com
Thanks

i have a airtel connection ,[protected]. and am having problem sending messages to bsnl prepaids...every time i call customer care they extend ma waiting time and cut the call....i am facing much problems please help me out.

Dear Sir,

With respect i am saying this i am various mobile recharge retailler in AWAGARH Dist ETAH 207301.Suddenly i got 1 phone call on my mobile ([protected]) on 10.09.2010 at 8.15 pm from [protected] this mobile no. & says to me that we are from customer care & you won 3333.00 rs.to heard this news i was pleased & he says to me that pls send sms on [protected] write 03333.The same i have done through SMS.Without entering my personal pin no immediatly this amount have deducted from my flexi mobile ([protected]) balance i was surprised that without entering PIN no how it is possible.I called to AIRTEL customer care the attendent inform to me that it is both mobile no out of state & we can not help you...sir from my opinian it is 100% cyber crime.

Pls help to me.

My full details as per the below:

MUKESH VASISTHA
C/O SHARMA BOOK DEPOT
NEAR KANYA PATHSHALA
AWAGARH DIST ETAH 207 301 U.P.
MOBILE NO - [protected]

THANKS & BEST REGARDS

MUKESH

why Airtel and all other mobile subscribers forcing me to listen marathi on their IVRS systems even after setting my language preferences.

If I am a non marathi user staying in Mumbai ..... why I am forced to listen a langauge that is difficult fro me to understand, when I have declared myself as a non marathi user why I am bound to listen all messages in regional langauge on my mobile...I am sure language preferences acan be set and served as pser individaul user preferences.

By default any general message should be anounced in Hindi and then in English rather than any Regional language at first.

I am commited to raise this at national level...I am not sure about other states of India ...but if is happening there then it should be banned immediately.

Dear Sir,
I have taken an Airtel Prepaid Mobile No. [protected] one month back and submitted my required documents on the same day. After 5 days the no. stoped saying they have not received the documents since then I have been complaing to the Karsog office but they are not paying any attention rather they are saying that you take new connection. I tried to contact their Zonal Sales/Buisness Managers but they are not picking up the phones.The services of the Karsog office is disgusting. Please help.

We had installed Airtel Digital TV in january month of 2010. After expiring the value pack validity, when i recharged it, the STB is totally blanked & nothing to show. By contacting Airtel Call centre on 28/08/2010 and they told that your request will be resolved within ''48 hours'' but the 48 hours not completed till date. During this span of my busy schedule i contacted the Aitel Customer Care centre, their Dealer in Jamshedpur & Customer care Supervisors more than 50 times, Each time they informed & assured me that problem will be short out within 48 hours, but not................

Is any answer? For wasting my time & money on the FALTOO jobs.
Is this the way adopted by airtel to humiliate genuine customers and harrass them by charging them exhorbitantly evey week?

Airtel Digital TV ID No.[protected]

i have taken a connection of airtel digital tv (id-[protected])on dt 30/08/2010 of economy for one year for this i have paid rs 2750/- my connection was disconneted on 9/9/10.I have contact with customer care and they were provide me a complain no-[protected] and they were also told me your problem would be shortout on sep 12 at 11.45 am but my prolem did not short out.Again i contact with customer care and they were told me your prolem would be short out on sep 13 at 10.52 am.inbetween one madam call from[protected] to me,sir please start your tv and left him for 1/2 hour again my connection have not connected. Again i contact with customer care and they were provide me new complain no-3836352and told me your prolem would be short out on sep 15 at 3.45 pm.
should i guilty for taken a connection for airtel digital tv.
whynot responsible persons were suspended
my contact no- [protected] email vikash.[protected]@in.com

Dear Sir/Madam,

I Anup Kumar had done a recharge of Rs 250 from my ICICI Bank net banking on my Mobile Number [protected] and yet i didnt get any recharge amount and nor any message. My account is debitted by Rs 250 and i still not get the recharge amount on my mobile number.

The transaction details are as follows:

Payee Name : PREPAID MOBILE RECHARGE
Address : EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
City : MUMBAI
Zip Code : 400051





Payment Information
Payment Amount : INR 250.00
Date of Payment : 13/09/2010
Debit Account :[protected]
Payment Status : Success

Other Details
Payment Remarks : 0103

Please sort out this problem and give confirmation on below mentioned mail ID.

[protected]@punjlloyd.com

regards,
Anup Kumar
[protected]

i am jatinder bajaj from Ludhiana (Punjab ) and i am using your company broadband connection[protected] .
this is all about me

now the issues are

1.
mr. davinder from Ludhiana R.O. give me Challenge for fight and he does not come to fight with me...(no personal issue with me , you should thank to god this not my personal issue then i definitely show to mr. davinder who i am )

2.
using abusing language with me

3.
continues receiving call from take new connection from mr. davinder team near about 50 call i rec.. from 30 aug to 10 sep.(meera, rena, etc...)
and when i call back them don't don't call me again then
mr. davinder pick the phone said
(muje is se kuch laena dena nahi hai
muje apne target puree karne hai
chahe tuje call aye yaa naa aae ya
tera loss ho ya na ho
chahe tu harassment ho ya na ho ....
then he start abusing language and also challenge me for fight )

4.
please please don't appoint that type person in this future


5.
in 19 aug. i was discontinues request sent to your company
i receive a call 1st from Delhi and 2nd from Mumbai the said we give you 40% discount on my rental for life time
the i call 121 ask for the same they said sir this commitment is wrong nothing is activate
then they again call back me give 325 discounts for my all late payments charges
then again call me then said 499 1mps plan ( 1mps up to 5gb then 256kb plan) changed by us and now its limit is closed to recive the 1mps unlimited just because me continue this connection
but after that i call 121 to confirm that they sir this impossible
in all person give me wrong commitments

Hi,

This complaint is for excess amount paid for Airtel Mobile No [protected] and not getting refund of the same without surrendering the connection.

Actually I tried to make payment of my Credit Card of Rs. 6024/-. In the biller’s list there is Airtel as first biller (default selection) and while making payment, by mistake, I have selected Airtel and made the hot payment.

My monthly bill of Airtel mobile services is approx Rs. 400/- to Rs. 500/-.

I have called Airtel call centre, they are saying there is no option to refund the excess payment, only choice is to adjust it in monthly dues. As explained above, it would be remained there approximately for next one year. If I would pay short in any month then Airtel will charge late fee on the overdue, then why the excess amount can not be refunded. If it is a matter of 1-2 month advance payment then okay, but it is matter of whole one year in advance without any interest/extract facility.

It was my mistake that I accept, but there should be some provision so that if customer is asking for refund then that should be allowed.

Since it was a huge amount, I have surrendered the connection to get the excess amount refund. Due to this there is loss of my office working, personal network and daily working.

It is suggestion in term of complaint. Additionally, I want to re-acquire the same No.

Kindly help me in this.

Regards,
Anand Singh
E-mail:- anand.[protected]@nucleussoftware.com, [protected]@gmail.com, [protected]@yahoo.com
Phone: [protected], Extn. 1886 (during office timing 09 AM to 06 PM only).
Mobile: [protected] (Prashant Saxena - Friend's Mobile No.).

I have received that i have won 100,000 Pounds in nokia mobie draw and was asked to visit nokialotob.blogspot.com and my ref no was tod as Nokia 68------ and was asked to send an e mail to one id. is this true or fraud?? and also i keep getting some messages like this saying its a UK draw or american draw.. etc... cant this be stopped by government or even service providers like airtel or vodaphone etc., ??????

I am a Airtel Prepaid customer.
Without my consent I am getting auto-subscribed to Airtel Picture Post.
Airtel is sending SMS from 54321 with it's Airtel Picture Post messages.

Please unsubscribe this service in my mobile no : [protected].

Thanking you in advance,

R.Subramanian

Hi everyone,

My self Dipesh Kumar taken a connection of Airtel Leased port in the Month of May 2010 of 2MBPS.Mr. Manoj Bagai was the sales person of the Airtel and he has promised the good speed and good connectivity, Due to its poor connectivity i decided to discontinue in the month of August and i had given the notice on 12th August 2010 for the discontinuation,but no body is ready to talk so i have mailed this issue to the Airtel and i have received a message that you concern will be sort out by 13th August 2010.But nothing has happened.Finally i have called some senior person Mr. Mathur who is the looking the top level escalation and several follow up and Finally got the disconnection on 28th August and equipment has been collected.Then i was worried about the disconnection letter.Again i have called the Mr. Mathur who has directed this issue to Anamika and she has written a mail which is as under:----
Greetings !!!!!!

As discussed this is to confirm that we have cancelled the leased line which
you were using in the above said account & your hardwares have also been collected with an o/s of Rs 19,303 which payable on 01/09/10 .

I fail to understand when i have paid all the rentals in advance why should i pay more.Bill have specifically mention that its from 1st september 2010 to 30th September 2010.But Airtel people still send me a notice to pay that.This is the face of airtel.See i have already paid the advance rental of the month of August 2010 and it got disconnected in the month of August only.Airtel people should refund the my 18days rental of August because i was not using the connection.Where as Airtel wants the bill of September which is not existing in my premises.See this is the real face of Airtel. So beware of Airtel.This is the master of sucking the blood of consumer.
I have written the mail to Mr. Mathur as well but no body is ready to respond:--
Mail copy is as under:---
Dear Mr. Mathur,
I have spoken you around 15 days back for my airtel disconnection (Airtel
Account number[protected] and you have given the number of some customer care
people.
,but you people are really disgusting and want to suck the blood of consumer .
See the below mail and my follow up for disconnection.Still i
am receiveing a call 5 times in a day for the September Bill which has been
disconnected on 28th August as per the mail of Anamika.Why should i pay sep
bill which i am not using.I had the paid the advance rental of the Month of
August while i have given the notice on 12 th August to disconnect the
connection.Equipment has been also collected on 26th August,2010.But you people
again asked for the money.Really you are the master of Harassment.Remember this
time we will not paid a single rupees .I am ready to face any case against
you.Hope you people undersatand the problem of consumer and update your
database for my cancellation .

So people donot go for the Airtel.This is my humble request.

Regards
Dipesh

I recharged my mobile number [protected] with Rs. 333 on 12/09/2010 using Airtel mCheck service.The amount deducted from my credit card account and even i didn't recieved conformation message from airtel and my balance remains same as previous.

Airtel please revert back my Rs. 333 asap.

Thanks
Ankush C

I have raised req#50003911 to reinstall my digital tv within same pincode. however no one is attending my request. when i call the customer care, they raise a complaint and even then no one attends it. I was given a specific time slot for my request to be attended. i raised req on 9-sep and they have given me slot for 12-sep morning 10. however no one is bothered to take the request. this is pathetic service. if someone is given a slot and no one is bothered to attend the same how can they retain the trust of customers. and adding to this they claim to win customer satisfaction awards.
my acc no. is [protected]

i am advocate amit singhal from meerut.i have got an airtel broadband connection with a/c no 15829053.i had got a plan of 499 rentel wid unlimited downloading wid d advance rentel of 1800 rupees.i hv got dis connection from mr ajay mob no[protected] who had told me dat he will change my plan to 250 rs rentel wid 1 gb downloading after 3 months.. my 3 months r over and i m not in a mood to pay dis month bill as my usage is not upto 1 gb..so kindly change my plan....

My airtel Post paid no.-[protected] which I have taken on 24th of july2010 after completing all formalities
its incoming and out going was suddenly blocked without any prior notice. I had already paid one month bill
of Rs 121 along with Rs 500 as 'advance' demanded by authorised Airtel dealer. My second month bill
is due on 24th sept 2010.. My no. was blocked on 8th of sept and till date no response has been given either from Airtel customer support or Authorised dealer .I have approached The authorised dealer many times and also called air tel customer support but did not got any reason for this.The message appear on mobile is 'SIM card registration failed' when i switch on my mobile.Also before
blocking my incoming and outgoing calls the outstanding bill showed around 1600rs which is inappropiate
and false. kindly take up this matter at the earliest as i fear that my no. and my documents may be
be misused by someone. The Airtel authorised dealer is- Agrawal communications of Behror([protected])
Airtel circle is Alwar under which it comes.My name- Navin Choudhary
My alternate no- [protected]

My Airtel Mobile [protected] EDGE connection stopped working at my home location since May 2010 (for past 4 months). Repeated requests to Airtel results in futile. Even Airtel Appellete stopped responding to my email requests. This is very frustrating and shows their disability to fix this problem & avoiding customer emails

Dear Sir
I have been using Airtel Digital (account NO [protected])for last 2 years
I had requested for 12 months mega rental in the month of January 2009 wherein my 6 months rental was in force and i was told repeatedly that the renewal can be done on request after expiry of current subscription
After lot of calls my rental was renewed for 12 months but not from date of expiry but before that
Subsequently I had deposited additional money in my account and ordered for additional top ups
I always ensured positive balance in my account and no time I saw negative balance
Few days back I received that my subscription is expiring on 11th September and I was shocked
I called helpline no of time and was told that because of top ups my account validity has reduced
How is that i do not yet understand
When i have paid full for 12 months mega pack rental and additional money for top ups and still I have positive balance in my account how can my subscription be reduced by 6 months
Now all my top ups have been cancelled to bring back my original validity as per customer care
Is it a fair trade practice?
I now fear for subscribing to top ups and thinking seriously to change to other service providers unless my apprehensions are clarified
I have been under stress for your bad customer support
Hope I will be addressed adequately ASAP
Regards
Debasis Misra
+[protected]
+[protected]

Customer ID : [protected]

We have taken the DTH connection on 5th September from Total mall, Madiwala. The package was for 2560 and we were told that service will be free for six months with two south indian languages(Malayalam and Tamil).
But till now the service is not activated and we are getting the message that recharge should be done with the error code 6. Whenever I call up the customer care , service center and the dealers they are not responding and disconnected the phone too. Please resolve this problem as soon as possible.
Thanks,
Kailash Vijayan
Ph: [protected]