Airtel Complaints & Reviews

Airtel — Bill plan changed without any intimation

Hi,

I had taken an advance rental plan of Rs 699 which was activated on 02/01/08.The bill plan was discontinued without my information after one year and they

levied a rental of Rs 300/Month for January bill(Bill No[protected], I came to know of the same when I was paying the bill on 16/02/09 and I immidiately

called the customer care about the descripancy in the bill.They informed me that, my bill plan has expired, therby we have charged Rs 300/month as rental. I

requested that I wanted to continue the same plan, from the day it got expired and for the reversal of Rs 300 as rental.

Then again in my feburary bill Rs 300 was deducted as rental.When I again called them that I had requested to continue the same advance rental plan of Rs

699, they said that it has been activated from 26/02/09 which is of NO use to me as already I have been levied with a Rental of Rs 600(Rs 300 each for

January and febuary Bill).I explained the same to them that it does'nt make any sense to pay Rs(600+699) as rental and if they does'nt reverse the charges

then I will discontinue the service.

They did'nt revert the charges and then I discontinued the service.

Now, I am getting calls from Ashish Gandhi( who poses to be an Airtel Employee) and uses very abusive language.He is not at all interested in understanding

the matter and wants the due amount to be paid immediately.

I do not agree to pay the rental amount as I raised the request for continuation of my advance rental from the day it got expired and not after Rs 600 was

already charged as the rental amount.

Please suggest me what needs to be done now.

My Airtel Number was : [protected]

equest you to revert the following charges:

1) Rs 300 rental for 27/01/09
2) Rs 300 rental for 27/02/09
3) Rs 699 advance rental as I wanted to continue the plan from January and it does'nt make sense to pay Rs 600+ Rs 699 as rental.

I have raised this concern well in advance with Airtel as soon as I came to know that Rs 300 has been charged as rental.(Please refer to the customer care

conversation).It is not my fault and Airtel should have called me before discontinuing the plan or should have sent an SMS or mail.

I am ready to pay the rest of the amount, as soon as I get the confirmation from your side.

Thanks,
Anshul
Mob No : [protected]

Dear sir
my mobile no.[protected], i am using this no from 2 year, my connection was normal prepaid connection, but airtel company have converted this connection in life time plan without any intemation, i have requested on custumer care but custumer care is not agree to change my plan in old plan, kindly change my plan on old plan.

Thanks 7 Regards
Nagendra

my air tel mob. no-[protected] and sim no[protected]-362 6-H 3
VARIUS COMPLAINT LARGE BY COTOMER CARE BUT NOT SOLVE MY PROBLEM
( NETWORK IS COMMING KABHI-KABHI, NAMLY TO- AIRTEL AND KABHI IND AIRTEL,
OUT GOING STOP AND INCOMMING STOPED ALSO, REMARK-SWICH OFF BATATA HAI DUSHRE MOBILE SE CALL KARNE PER.
MY OTHER- CONTACT NO- [protected] AND EMAIL I9D [protected]@GMAIL.COM

my air tel mob. no-[protected] and sim no[protected]-362 6-H 3
VARIUS COMPLAINT LARGE BY COTOMER CARE BUT NOT SOLVE MY PROBLEM
( NETWORK IS COMMING KABHI-KABHI, NAMLY TO- AIRTEL AND KABHI IND AIRTEL,
OUT GOING STOP AND INCOMMING STOPED ALSO, REMARK-SWICH OFF BATATA HAI DUSHRE MOBILE SE CALL KARNE PER.
MY OTHER- CONTACT NO- [protected] AND EMAIL I9D [protected]@GMAIL.COM

my air tel mob. no-[protected] and sim no[protected]-362 6-H 3
VARIUS COMPLAINT LARGE BY COTOMER CARE BUT NOT SOLVE MY PROBLEM
( NETWORK IS COMMING KABHI-KABHI, NAMLY TO- AIRTEL AND KABHI IND AIRTEL,
OUT GOING STOP AND INCOMMING STOPED ALSO, REMARK-SWICH OFF BATATA HAI DUSHRE MOBILE SE CALL KARNE PER.
MY OTHER- CONTACT NO- [protected] AND EMAIL I9D [protected]@GMAIL.COM

my air tel mob. no-[protected] and sim no[protected]-362 6-H 3
VARIUS COMPLAINT LARGE BY COTOMER CARE BUT NOT SOLVE MY PROBLEM
( NETWORK IS COMMING KABHI-KABHI, NAMLY TO- AIRTEL AND KABHI IND AIRTEL,
OUT GOING STOP AND INCOMMING STOPED ALSO, REMARK-SWICH OFF BATATA HAI DUSHRE MOBILE SE CALL KARNE PER.
MY OTHER- CONTACT NO- [protected] AND EMAIL I9D [protected]@GMAIL.COM

my air tel mob. no-[protected] and sim no[protected]-362 6-H 3
VARIUS COMPLAINT LARGE BY COTOMER CARE BUT NOT SOLVE MY PROBLEM
( NETWORK IS COMMING KABHI-KABHI, NAMLY TO- AIRTEL AND KABHI IND AIRTEL,
OUT GOING STOP AND INCOMMING STOPED ALSO, REMARK-SWICH OFF BATATA HAI DUSHRE MOBILE SE CALL KARNE PER.
MY OTHER- CONTACT NO- [protected] AND EMAIL I9D [protected]@GMAIL.COM

sir
i am customer of AIRTEL since 3yrs my mobile no [protected] i am not getting proper coverage(mins still i am fassing problem of call drop.) from last two to three month i make complaints in written form but compny is not going to solve that problem when they need bill from my side they make a comitment and we will salve this problem but in this month when i deny to pay bill that time i get lotes of call from airtel account section i sed them same problem .but problem remains same after some conversation yor CSR INDIRECTLY BLAIM on me your a frod costumer this is the proper way of CSR talking in airtel realy to day i am going to pay your whole bill but as well as i[censored] r not giving me proper response from your side so i really want to change my network with my another 10 no. ill never encourage any one to take airtel. i am mailing you as a last hope.
thanking you sir

u !!! who the beep asked u to take airtel in the first place???
as a friend of airtel, i request u to changeover to some other network n stop bothering us!
thanx

sir i am using this number [protected] since 2years from last 3 months daily rental 1rupee is lessing everyday please help me sir

i am customer of airtel my mobile no. is [protected].i want to complain that i have given all my identy proff.i have used this sim for 1 month now it has stopped working today.i have also complain to customer care but no any action has been taken yet.i hope my complain will be solved soon
thanks.

dial *567*2# follow IVR messages your mobile internet will be deactivated soon

Free recharge

Hello,
My nae is rahul vasavada and number is [protected].
I stay in virar and there is no network the moment i reach my place ie in shreemadh gokul.
I am unable to dial an emergency numbers as well. Network indicator reflects a message as "Emergency calls only". Still i am unable to connect to any number not even emergency numbers.
Its been more than a year and even after several attempts there is no response or solution. It is not just me but more than 1000 customers staying that are who are suffering.

Please do something to improve the service as switching to other service these days is just like a cakewalk.

I have bought airtel digital tv, from Panitanki, Nepal road, darjeeling and brought that to Nepal, pokhara, it has worked their properly, but here i recieve signal loss message, what may be the problem.

I have purchsed Airteldigital TV connecton
last month my ID No. is [protected], the
person who visited my residence at 7/1A/4 P.G.1st. lane, first floor ( Mrl L Henderson, M.[protected]
did not set all the chanels,

I have tried calling your customercare no,
[protected], given my ID number and I am getting
reply this ID has not been registered. Full payment
has been made by me. I find your after-sales service
is not good. Please do try to improve, or else you could
loose a lot of your customers. Please contact me on
[protected] or 22499559, I leave home at 7.30 AM and return at 7PM but on Saturday & Sunday I am home whole day. Kindly try to get in touch with me and give me your good service for which I will be grateful.


Thanks

L Henderson

Dear concern,

I am using your airtel DTH from last 2 and half years, before your services were nice but from last few month its worst, every month I have to call your customer care for complains, few days before my DTH was showing SM2 error code I called up your costumer care they told me they are installing new satellite it will take some time. They fixed it, today it again showing the same error code and I am trying your costumer care since morning but no one is responding to my call. I am also using tata sky it never happens with them even there costumer services is much better then yours. If my account balance is low after every hour you send massage that your account balance is low. But for what you are charging me for this error, within a week this is second time it happened, and you are charging me for this error. In a week 3 day I am watching and paying for your SM2 error code, if there is any error your costumer care never trys to help your costumers, and don’t even bother to inform.

I must say you are just play with your brand name, and cheating your costumer.

Costumer ID: [protected]
Phone No. [protected]
With regards

Vinay singh
New Delhi

airtel -mobile-sms — sms alert activated

without me asking for any kind of job alerts ,airtel has activated the sms for job alert.
for which their is deduction charges from the prepaid amount.121 no is useless.hardly I can get them.
To deactivate one has to really struggle.

Dear Customer,

This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. We are restricted by the absence of your contact details. Please write to us at [protected]@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolve the issue to your satisfaction.

Regards,
Robin K

Please stop the criket message sms immedialy .The matter has been taken to the notice of the airtel customer care somany times .But they had not respond to my repeated requist for the last six days .
I am a autheraised regular customer in airtel for the last three years .If you are not respod to my request immediately i can stop the customer service of airtel at the earliest
Regards
A.Amirthanathan
(Retd) Assistant Executive Engineer
39/2 "SARO" 4th Cross
Timber Depo Road
Ranithottam
Nagerciol -629001
Phone[protected]
Cell [protected]
G-mail [protected]@gmail.com

AirTel — Recharge Coupen

I have purchased a prepaid coupon few months ago but it was not recharged on my no. [protected] showing invalid pin no. and showing some technical reason.

I have contacted to customer care various times but there was no satisfactory reply from that side and contacted to airtel outlet many times but from there again contact to cc and have a reply that your problem will be solved within 4 hours but not solved.

I have tried to recharge the coupon by other airtelprepaid nos as directed by cc executives but no soln.

my last complaint nos are[protected] and before it complaint no was[protected].

my coupon serial no. is [protected] and expiry date is 30.04.2009.

regards

arvind agrawal

sir,

i have purchage a airtel recharge card of 30/- Rs. when i scratch it then the pin also removed from it.
i was contect to airtel office but i dont get any help from there. they told to me that pls contect your mobile shop. i was contect to mobile shop but i dont get any help from them.
sir i have serial of this coupan but pin number not.

its not my mistake.so pls tell me or informe how can i recharge my account by usibng serial no.

Airtel Prepaid — Deduction of charges for services not used

I have been an Airtel prepaid customwer for last 3-4 years now. I have been out of India since Sept '08 and only came back on 18th July '09. On arriving I started to get sms's that they have renewed my Friends chat service and Hello tunes, and every time charged my Rs. 30 for each even though I did not subscribe to any of them. On calling they refunded the money but I also found out that they have charged me for past few months, they can only check back for last 90 days. I have not received all the charges yet. I also got sms that I have downloaded wallpaper twice which I have not done. I have been very upset and finally called nodal ooficer, who then told me that I have downloaded Java games etc which I have never done, I was out of country on those dates and the sim card has been with me all the time and I have never ever put it into my phone while abroad.

Nodal officer was very rude saying that they have proof that I have downloaded and there were no other charges deducted. The technology is too advanced now and I am sure AIrtel can find out if my sim ever registered abroad and if I ever used it while there. I am quite ready to give up my airtel no and not use it ever again. Is this the way to treat the consumer? I think there is a big scam going on, wherein if any sim card has not been used for few months, airtel starts deducting without the consent of the consumer and then claim that they can only look up account for last 90 days so that they do not have to refund. Now when I am calling them for the charge deducted yesterday, my call does not go through to live customer service exec, it is only going to automated, I am sure they have put some sort of block on that too.

I would also like to know what other charges they have deducted from my account since Sep 08 until Jul 09 without my consent, and ofcourse refunded. And also refund me for any illegal downaloads/charges that they have done. This has been lot of harrasment for me, I have spent lots of time, just calling uop airtel and geeting money back in the last 3-4 days. In fact now I have even lost track of what all they have charged and what they have given back. I would like a detailed enquiry. Just calling to nodal officer meant I was charged more than Rs20 as whenever I called her line was busy and money was charged for that too and when I finally got through it just took forever.

Sir,

I am your regular customer and i have 4 prepaid sim of Airtel. i am your customer since 2004. i am using your service. i have asked for 20 Rs. Recharge for Massage Voucher. They have deducted Rs.20/- from my main account balance. After sometime i received one massage that your voucher will activate within 24 hours. on 26.09.09. when i did not receive any voucher till 28.09.09. I called to Customer care. they told me they will activate my massage voucher till 30.09.09. Then I told i need massage voucher for Navratri and Dusehara. what would i do then. Mr. Asish told me your masssage voucher will be activate till 12 o Clock on 28.09.09.. afterthat I did not received then i called again customer care Jamanalla received my call and discunected. I have called today three and four time in your customer care they are not giving me reply. NOw i dont want any Massage Voucher because festival has gone. I am kindly requesting you that you can deactivate all customer care activity i do not want received any call from customer care. i have massaged in customer care . they have charged me for sending free massage also. I am unsatisfied with your customer care service. please give my amount in my account. thankyou.
My Mobile No. is [protected], [protected]

Sir,

I am your regular customer and i have 4 prepaid sim of Airtel. i am your customer since 2004. i am using your service. i have asked for 20 Rs. Recharge for Massage Voucher. They have deducted Rs.20/- from my main account balance. After sometime i received one massage that your voucher will activate within 24 hours. on 26.09.09. when i did not receive any voucher till 28.09.09. I called to Customer care. they told me they will activate my massage voucher till 30.09.09. Then I told i need massage voucher for Navratri and Dusehara. what would i do then. Mr. Asish told me your masssage voucher will be activate till 12 o Clock on 28.09.09.. afterthat I did not received then i called again customer care Jamanalla received my call and discunected. I have called today three and four time in your customer care they are not giving me reply. NOw i dont want any Massage Voucher because festival has gone. I am kindly requesting you that you can deactivate all customer care activity i do not want received any call from customer care. i have massaged in customer care . they have charged me for sending free massage also. I am unsatisfied with your customer care service. please give my amount in my account. thankyou.
My Mobile No. is [protected], [protected]




Post your Comment

Landine Airtel Connection — Call Detail Required

Please sent us call details for the month of June 08 of following Number

Phone No. [protected]

Account No. 11167591

Bill Amount 5828

Billing Period 08/Jun/2008 to 07/Jul/2008

bill detile

call
detail

hiiiiiiiiiiiiiiiiiiiiiiiiiiiiii

i need call details

hi,

I need call details as the bill which i received this month is very high as comparison to the usage of the phone.I donot believe that me or family member use the all service as much as it is specified in the bill.
I want the details of my bills so that i can be satisfy with the service that whether its really been used by us.

I need call details on my mail, so please send as soon as possible otherwise i will not be able to pay the bill and ultimatelly disconnected the phone and which futher lead to cancellation of the phone.So its better you listen my problem and forwad me a proper solution.

I am waiting for your reply.

Thanks

hi,

I need call details as the bill which i received this month is very high as comparison to the usage of the phone.I donot believe that me or family member use the all service as much as it is specified in the bill.
I want the details of my bills so that i can be satisfy with the service that whether its really been used by us.

I need call details on my mail, so please send as soon as possible otherwise i will not be able to pay the bill and ultimatelly disconnected the phone and which futher lead to cancellation of the phone.So its better you listen my problem and forwad me a proper solution.

I am waiting for your reply.

Thanks

plz send me my airtel bill detail

i want to my landline phone [protected] call details

need call details 1st October 2009

hi,

I need call details as the bill which i received this month is very high as comparison to the usage of the phone.I donot believe that me or family member use the all service as much as it is specified in the bill.
I want the details of my bills so that i can be satisfy with the service that whether its really been used by us. my no is [protected].

i need airtel landline phone please send me airtel care number.

need calls details
Hi,

I need call details as the bill which i received this month is very high as comparison to the usage of the phone.I donot believe that we are use the all service as much as it is specified in the bill.
I want the details of our bill so that i can be satisfy with the service that whether its really been used by us.

I need call details on my mail, so please send as soon as possible
need call details november/december 2009


I am waiting for your reply.
thanx
Nagesh

Thanks

Monthly bill of landlines.

need calls details
Hi,

I need call details as the bill which i received this month is very high as comparison to the usage of the phone.I donot believe that we are use the all service as much as it is specified in the bill.
I want the details of our bill so that i can be satisfy with the service that whether its really been used by us.

I need call details on my mail, so please send as soon as possible
need call details november/december 2009

Landline #[protected]
I am waiting for your reply.
thanx
Nagesh

Thanks

send me call details from last month.

my landline no. is[protected]

please send call details of phone no.[protected] to my e-mail id


thanks

plz send me d call detail of [protected] from[protected] to[protected] on my mail id.

i need call details

I need call details as the bill which i received this month is very high as comparison to the usage of the phone.
I want the details of my bills so that i can be satisfy with the service that whether its really been used by us.

I need call details on my mail, so please send as soon as possible solution.

I am waiting for your reply.

I want to check call details from my phone no.[protected], for the month of 17Jan'10 -16 Feb'10 ( A/c.no.12779979, Bill no.[protected], Dtd.[protected].

please sending me details of [protected]

hi i need call details of my broadband/landline connection no 4225227 pls send detalis on kapil.[protected]@gmail.com

halo sir I need detail of call to mobile within circle my landline No. is[protected] .for the month of 23 sep 2011 to 22 oct 2011

halo sir i want to know details of (call to mobile within circle) my airtel landline number is[protected] please you reply me fast in my id [protected]@yahoo.co.on .thanks

Hello,


I need the call details for the month of April 2012 for my landline number[protected] and you can send it to the following email id kartik.[protected]@gmail.com... please it's an urgency...


Thank You.

Hi,

I need call details as the bill which i received this month is very high as comparison to the usage of the phone.I donot believe that me or family member use the all service as much as it is specified in the bill.
I want the details of my bills so that i can be satisfy with the service that whether its really been used by us.

I need call details on my mail, so please send as soon as possible otherwise i will not be able to pay the bill and ultimatelly disconnected the phone and which futher lead to cancellation of the phone.So its better you listen my problem and forwad me a proper solution.

I am waiting for your reply.

Thanks

plz send me d call detail of[protected]from[protected] to[protected] on my mail id.

E-Mail Id:- sunil.[protected]@gmail.com

Sir,

We need details everytime

hi i need the call history of my landline number to be sent to my email ID at the earliest. And i need the call history to be deleted and refreshed entirely since the day the connection was given.

landline number:[protected]
email ID: keerthana.vr.[protected]@gmail.com

hope i will get a sooner response to my email ID provided.

Thanks

hi I need call history of the landline phone number [protected] .Please send the details to [protected]@gmail.com.Please send it fast.

Personally I need my broadband call details to my email id. [protected]@gmail.com otherwise i will not pay my bill.i need my quick resolution.

my no. [protected] plz remov my hello tune

Ah !What a lovely free flowing English vocabulary ...mmmm...I just love your English doctor ..Well, I don't know anything about this stuff ...

But can any one kindly inquire and tell me, if the 16 MBPS Airtel Connection is available in Orissa(cuttack) or not?Reply me at [protected]@gmail.com

Thanks in advance,
Sarthak Tripathy

sir i want to disconnect my airtel and broadband connnection due to my exam. nomeney of this connec tion is shakuntala choubey she is my mother tel, no ;-[protected] acc.no1468741.this connection is useless for me and i cant pay the bill, , plz urgent call me no. is [protected]