[Resolved]  Airtel Postpaid — Poor Customer Service

Airtel Postpaid — Poor and Negative Service

I am a user of airtel for quite a few years. i had an issue of duplicate sim issue as i lost my no. on receiving my sim i was said that the no will be activated with a few hours. i waited for 56hrs yet no response.going back to the authorized dealer who issue the sim....they made me wait for 2hrs 30 mins not because they were busy working but they were busy with their personal stuff. finally i came to know that the entire issue was that they didn't forward my sim details. over that the people on desk state that the customer care people provide wrong information to customers of which they are not responsible. along with people over desk complain each other that they are sick of customers issue, couple of customers have come to there desk multiple times and have same issue..but their issues are not forwarded and they are repeatedly asked to fill up the same form again and again such an unprofessional environment carries

Airtel Postpaid — POOR CUSTOMER SERVICE

I had new airtel connection activated on 22 jan 2008 and my no is [protected] since then netwok is only one point and complaint given to customer care 121 and they had given complaint no but no use.my complaint was not attended.hence i had appealed to apellate authority incharge of tamilnadu .No developments.
AIRTEL is providing poor network poor customercare.I had used BSNL.AIRCELL,HUTCH,and also RELIANCE .Best operator in network and service is BSNL.IF AIRTEL WILL NOT RECTIFY MY PROBLEM I WILL BE SWITCHING OVER TO BSNL

its the worst service provider i have ever come across in my entire life.From past 2 weels i m unable to make any calls .And if after trying for hours and hours the call gets connected it will get disconnected in few seconds with the amount deducted from your balance.Also the connectivity shows high & good on my phone inspite of that I am not able to get connected.When I try to call up customer care again it does not allow you or give you an option to talk to the representative.You can just browse to the 4th option or sometimes just keep selecting the language for ever.I even tried calling the other cell which was next to me & had a good connectivity it still shows error in connection for hours and hours.During an emergency this can prove fatal.I would advise everyone never go for airtel.Its very very annoying.Its better to switch to other service provider.

Give me my airtel life time new connection Account Details my new airtel
number is [protected]

Airtel Postpaid — providing poor service to customer

hey, i have an airtel postpaid connection. and i have an data card postpaid connection.actually the problem is, my connection has been discontinue due to negative veryfication. This is done by the man coming to our ntpc dadri township by airtel moblile.he did't got our address .and he has been back to the office and cancelled our connection. And the next day he came to our township and got our home address and did all the adress verification correctly. and now 6 days have been passed my AIRTEL internet service is still is not working because of the mistake of the silly person sent by airtel to verify address.

I THINK WAT DO I DO..? NOW
all the mistake comitted by the airtel man nd our connection got disconnected, after the he got verification correctly.

i am very upset by the airtel service...help me
my airtel number to be continued [protected]
billing adrees- b-341 ntpc vidyut nagar ghaziabad.

I REGRET TO INFORM YOU THE INDECENT BEHAVIOUR OF ONE MR. DHARAM, WHO SPOKE TO ME FROM YOUR MOHALI OFFICE AT ABOUT 18.15 ON[protected].
IT IS REALLY UNPROFESSIONAL OF A PERSON EMPLOYED WITH ONE OF THE COMMUNICATION GIANTS.
I AM UNABLE TO UNDERSTAND HOW YOU RECRUIT THIS TYPE OF STUFF, WHO BRING BAD NAME TO THE CO. THEY ARE WORK IN.

i have connection number [protected] which i have taken at Ahmedabad since i was working as general manager of syndicate bank Gujrath . So on my retirement i intend to settle in karnataka . So when i enquired with your office at Ahmedabad they informed me that i can contact any of your office in the state of karnataka and get a fresh sim by surrendering the present one . When i personally called on your office near R.T.O circle mangalore at about 7 15 P.M on 9 th january . the attitude of all the 3 lady staff who are at the service counter was discoutious . They bluntly refused to issue new sim without address proof even though i showed them my visiting card, pan card and also informed them that for address proof i will get a letter from the mangalore G.M of syndicate bank or the ration card copy of my brother who stays here followed by letter given by him . But all my efforts were invain . So now with heavy heart i have decided to surrender your sim and get from some other company . i just wanted to bring this to your notice as i felt that this is the fate of a top executive of a bank and what will happen to the common man .

airtel/postpaid — Poor Customer Service

[protected] is my mobile number. i have lodged a request to the airtel coustomer care to disconnect my line for my personal reason. 11th april onward i have been calling to do so; server updation cant be done was their constant reply. till 17th april their server was in updation and as per the request i cleared out my unbilled and outstanding worth of 4500/ on 20th. the same day a lady namely Uma called up and suggested me change of number (She suggested [protected]) and gave me the confirmation it will be activated in 48 hours.

it never happend and again i called up the customer care and they said they will escalate my request and gave me the reference number 27265548. i even said if my request is not yet attended i will never even pay a single pie as my bill for the bill to come.

then a rep called up and said your new number is active, i asked him back when you dialled my old number [protected] and now speaking to me, how could be my other number will be active? it rang bell only then he told me back, sir you asked to change the same number sir by scraching his head i guess. he dropped the phone uttering many sorrys.

yesterday (4th may) agian i called up to the customer care Ms Bhuvaneswari picked up and she is asking me to go the show room with out even acknowledge the mistakes from their side. she says your new number is not active and you have to go the show room.

stil my request is not attended.

i am filing a case against this careless Airtel customer care in Consumer forum for causing mental disturbance and inconveience caused under all the article number possible.

let them go to any court and let me see them there...
i am ready for the show...

Dear Mr Rajesh,
i am a leading lawyer in chennai city.
i have dealth with this sort of a case and since you belong to Fernando family i will surly take up this case..


i have mailed you my address and contact details..
come to office tomorrow...

we wil tech them a lesson