Airtel Complaints & Reviews

Airtel WAP — unsubscribe mobifun

charging rs.20 unnecessarlly...

Pls. stop subscriptions, Text based Service.My Mobile No.is [protected].It is unnecessary.

Thank you.

Airtel - prepaid — unsubscribe from wap.mobifun.in

hi,

i have been charged Rs20 for using wap.mobifun.in, but the thing is i am availing such a facility. so please unsubscribe me from that.

My numb:[protected]
Regards,
Arthi S

Please unsubscribe me from the service of wap.mobifun.in. My no is [protected].

AirTel — unsubscribe to - wap mobifun

Please unsubscribe to wapmobifun on mobile no.[protected]. for that service they are charging Rs. 40/ per week. i have complained about this to Air tel customer care so many times. But they are not discontinuing the service. this has become a very big problem for me. Every week on Saturday they are Charging Rs. 40/- for this service. hence i request you to see the problem solved as early as possible.

thanks and Regards
KBR.PRASAD

Please stop mobifun airtel wap service. It is charged unnecessary.

My no is [protected]. I want to know my call details.

My no is [protected]. I want to know my call details.

Sir/Mam,
I Hitesh Malsekar a resident of Kalyan(Mumbai) an new user of Airtel's PLUG TO SURF. Even I was informed by the Salesman of Airtel in Airtel office, that the connection would give me a speed of 236kbps. But since the day I have bought this device and been using it I have never got a speed more than 10kbps. This is surely against their words and much lower than their speed of 236kbps. This entire device costs me Rs 3600/= which is obviously a huge sum.
So, in this regard I would like you to take action against them and reimburse me the entire sum deposited or just solve the problem.
Thanking You,

Am a resident of kannur district in kerala state. when i was purchaising airtel plug n surf i was offered a very good speed, somewhere around 250 kbps, but guys never ever trust what airtel says.Am getting 4-5 kbps, which is almost 1/100th of what they offere!!!. imagine guys...

And one other thing is, you cant check its speed in airtel office as it takes 24 hours to activate. that actually is a nice trick, because customer will never know the speed till 24 hours after purchaising. Sooo???? we loose money which they wont give us back, nice trick. I hv been already traped. but guys if you know anyone going to purchase airtel plug n surf, tell them not to buy it,
this my request...

AirTel — Deposit not returned by AIRTEL

I was using two airtel numbers [protected] and [protected]. I closed [protected] 3 yrs back and [protected] a month back. After requesting 50 -55 times also I have not

received the security deposit I paid while applying the connection. They are just saying they had sent the cheque through the courier but I have not yet received any courier.

Hi:

Till Date I am waiting for my refund.

My name- Ravinder Lohia
My Airtel Number- [protected]

15-May-2009: Deposited Rs.6500 - for ISD
02-Aug-2009: Deactivated ISD request
13-Aug-2009: Req# 27988608: Request for refund Rs.6500 - deposited for ISD
12-Sep-2009: Req# 28339855: Request for refund
Sep Oct Nov 2009: Many times I called but response was system down
03-Dec-2009: Req# 29720443: Request for refund Rs.6500 -
20-Dec-2009: Complaint # 30031366: call center executive said dispatched refund on 09-Dec-2009 and I will get soon. Promise 09-Jan
16-Jan-2010: Complaint # 30468148: Escalation to Shahid
08-Feb-2010: Complaint# 30849808

Airtel Postpaid Number — POOR Response Airtel Cust Care-38216046.

This is with regards to the issue which we are facing for the past 48 hrs. I have been calling various people and talking to multiple executives in airtel to get this problem rectified but nothing is working. Each time I call and ask for the next level of escalation, I don’t get a proper response. The executives are not willing to send any sort of e-mail response about the problem and not even ready to share contacts details for the next level of escalation.So much so as I talked 5 times to 5 exacutives...evertime it started from the start of the page inspite of having allotted a complaint No i.e. "Manual settings" check the settings ,,,swith-off th mobile,,,remove the SIM & swith-on & will be perfect although IT NEVER RESOLVED THE ISSUE TILL NOW.

Really disgraceful to know that what is the SLA for this type of issue

Best part is I registered the complaint on 29th with a response that The service request no is 38216046.We will get back to you by 06-JUL-2011

Still now I have not received any call from AIRTEL afer even 48 hours even though Yesterday & today I talked to exacutives to expidite the process still no response.

My porting code will expire on 06th hence I am just waiting for couple of days. Really disappointed for the treatment with a Corporate customer.

This is with regards to the issue which we are facing for the past 48 hrs. I have been calling various people and talking to multiple executives in airtel to get this problem rectified but nothing is working. Each time I call and ask for the next level of escalation, I don’t get a proper response. The executives are not willing to send any sort of e-mail response about the problem and not even ready to share contacts details for the next level of escalation.So much so as I talked 5 times to 5 exacutives...evertime it started from the start of the page inspite of having allotted a complaint No i.e. "Manual settings" check the settings, , , swith-off th mobile, , , remove the SIM & swith-on & will be perfect although IT NEVER RESOLVED THE ISSUE TILL NOW.

Really disgraceful to know that what is the SLA for this type of issue

Best part is I registered the complaint on 29th with a response that The service request no is 38216046.We will get back to you by 06-JUL-2011

Still now I have not received any call from AIRTEL afer even 48 hours even though Yesterday & today I talked to exacutives to expidite the process still no response.

My porting code will expire on 06th hence I am just waiting for couple of days. Really disappointed for the treatment with a Corporate customer.

Can anyone help me if you have any e-mail id or no to escalate

Totally agree with you guys, they just been thought with few template, just mugged up and keep on repeating the same thing, specially i am disappointed with back office.

Airtel — Sim Card Blocked Due To PUK Code

my sim has been blocked by mistake.
now it is asking for PUK code.
my mobile number is [protected].
please help me out.
now i am presently in Jamshedpur(jharkhand).
the number is from jamshedpur only.

My Sim Has been blocked by mistake, now its asking for PUK code . please help me out .
my mobile number is [protected]. I am presently now in Jamshedpur (jharkhand) . the Sim is Of jharkhand only.

mera mob no. [protected] rejated hai use un reject karna ke liya 300 rs. saler mang rahe hai mai kya karu.

SIR, ME HAVE AN AIRTEL NUMBER, WHICH NOW BLOKED BY PUK-CODE.. ME NOT GET ABILITY, TO USE THIS NUMBER.. BECAUSE SIM WILL BE LOKED, & WANT'S FOR AN PUK -CODE..
PLZ SIR, HELP ME SEND MY MOBILE-PUK-CODE TO MY E-MAIL ADDRESS...

MOBILE NUMBER +91 [protected].
MOBILE SIM S/N-[protected] 0 .

SIM ADDRESS (Supporting doc) -- A DRIVING LICENCE X-ROX COPY, SHOULD BE TAKEN FOR SUPPORTING DOCUMENTS.. ALSO TAKE 2 COPY PASSPORT SIZE PHOTO.. IT'S A TAMIL NADU STATE Airtel SIM ...

Name-- K.SILAMBARASAN..
S/O -KALIYAPERUMAL.

285. ATTRANKARAI STREET..KUTHALAM, ,
GOPURAJAPURAM..NAGAPATTINAM.
TAMILNADU.
DOB[protected]..
VALID UPTO-:[protected]. (All INDIA permit TMILNADU driving License validation)..

My airtel number [protected] is blocked.Sim was taken from kerala.So please send me the pukcode to unlock

m sim card is blocked (PUK NUMBER) n none of the help lines are picking up!

dear sir please unlocked my sin that is [protected] it is from airtel

i have a problem with my prepaid account whenever i recharged my prepaid with any denomination. after the refill i have a problem of deduction of amount. on that type of message that you have been charged Rs.30/- text & subscripition base service on airtel wap. but i am not using airtel wap since last 3 months but the message from service provider is very quick when im again refill my account again balance deducted. after whole when we complaint to the customer care the customer care executive said on our system no service activated on your no. so what can i do to get free from this complaint. tell me the reply or any talk to officer other wise right now im think that i loddged a case against airtel in consumer corm.

i have a problem with my prepaid account whenever i recharged my prepaid with any denomination. after the refill i have a problem of deduction of amount. on that type of message that you have been charged Rs.30/- text & subscripition base service on airtel wap. but i am not using airtel wap since last 3 months but the message from service provider is very quick when im again refill my account again balance deducted. after whole when we complaint to the customer care the customer care executive said on our system no service activated on your no. so what can i do to get free from this complaint. tell me the reply or any talk to officer other wise right now im think that i loddged a case against airtel in consumer corm. mobile no.[protected].

pl unsubscibe wap services for my mobile no [protected] . immediately . as i am in no need of the same presently. i m making complaint for the third time .pls do immediately or else i will take some legal action.

Unsubscribe the WAP services from my no.[protected] as I have never subscribed for it nor I am interested in the useless and nonsense WAP service.Pl.unsubscribe it at once.

Hello,
I was struggling for miss calls and abuse SMS from online web services .I have register the case against criminal (it is online, NO FIR) to www.cybercrimepolice.com and problem has been solved in one day.
Apart from that you can register the case for fraud of Credit card, Debit card, Abuse email, Hacking, Miss calls etc. For any fraud you can register online easily .
It is advice to register a case online with www.cybercrimepolice.com as they are very efficient .
Thanks

Following message I have received on my email ____________________________________
Cyber Crime Police –Security Message from www.cybercrimepolice.com

Message From: http://www.cybercrimepolice.com/

Dear User,
We have taken your email Id from one of the open forum or chat session to caution you about cyber security.
As we have noticed that lot of Fake, Spam and Fraud Users visit the Forum website regularly and use the identity of someone and use your personal information for fraud.

What to do:
• Aware about the Cyber Crime Security from www.cybercrimepolice.com
• Do not provide any personal information, SSN No, PAN No., Bank Account Number to anyone online and do not leave any information where everyone can use your identity easily.
• Do not leave your phone number, credit card number, mobile number and do not send you credit card number via SMS or email.
• For complete details about cyber crime and mobile crime please visit www.cybercrimepolice.com .

If still you are facing any problem, or some one is troubled you with false, Miss calls, Abuse Calls, Abuse SMS, Porn Messages, False e-mails, Money making ideas, Unwanted calls etc. then Please <Register a case> against spammer, online from website http://www.cybercrimepolice.com/

For any other information or Register a Case Online, contact www.cybercrimepolice.com
Do not hesitate to contact us as we are available to help you .
It is advice to all about not to promote any cyber crime while browsing.

Please circulate this message to all your friends and promote awareness and help us to stop the cyber crime

Always for your online safety!
Thanks
Regards
www.cybercrimepolice.com
[protected]@cybercrimepolice.com

it is infom you that i bought an airtel prepaid connection at manipal karnataka MIT Campus(campus stores) under student scheme connection about 11/2 yrs back dated 14/[protected] &issued no. [protected].As address verification we deposited necessary documents asked at that moment. Now after 1 1/2 yrs they (airtel office at tiger circle, manipal)inform me that the number held by daughter is illegal & invalid .Initially they barred the incoming &now outgoing as well.When I contacted Mr Asif customer care technical executive at [protected] he informs me THAT THE ENTRIES ARE NOT MATCHING. if the fault lies on the person who enters wrong details &mixes up all the entries then why the consumer be held responsible for such a deed.Besides the balance which was around Rs400/- has become ZERO when a new sim is issued onthe same no.I categorically regret the dictatoriol behaviour of such arenowned company like yours on genuinine subscriber. As I have been informed that nearly 1000 no. are suffering with the same fate. Isn't that the person has mixed up all the entries because of the rush on the addmission day at MIT MANIPAL.Kindly see that the subscriber is not harasssed on no fault of his/her.I wiill feel happy if the things are put in normal order as previously with the balance &good sense prevails.Inform me at above Email addressOR mob no.[protected].
thanking YOU in anticipation
DR.VINIT MINOCHA

Hello,
I was struggling for miss calls and abuse SMS from online web services .I have register the case against criminal (it is online, NO FIR) to www.cybercrimepolice.com and problem has been solved in one day.
Apart from that you can register the case for fraud of Credit card, Debit card, Abuse email, Hacking, Miss calls etc. For any fraud you can register online easily .
It is advice to register a case online with www.cybercrimepolice.com as they are very efficient .
Thanks

Following message I have received on my email ____________________________________
Cyber Crime Police –Security Message from www.cybercrimepolice.com

Message From: http://www.cybercrimepolice.com/

Dear User,
We have taken your email Id from one of the open forum or chat session to caution you about cyber security.
As we have noticed that lot of Fake, Spam and Fraud Users visit the Forum website regularly and use the identity of someone and use your personal information for fraud.

What to do:
• Aware about the Cyber Crime Security from www.cybercrimepolice.com
• Do not provide any personal information, SSN No, PAN No., Bank Account Number to anyone online and do not leave any information where everyone can use your identity easily.
• Do not leave your phone number, credit card number, mobile number and do not send you credit card number via SMS or email.
• For complete details about cyber crime and mobile crime please visit www.cybercrimepolice.com .

If still you are facing any problem, or some one is troubled you with false, Miss calls, Abuse Calls, Abuse SMS, Porn Messages, False e-mails, Money making ideas, Unwanted calls etc. then Please <Register a case> against spammer, online from website http://www.cybercrimepolice.com/

For any other information or Register a Case Online, contact www.cybercrimepolice.com
Do not hesitate to contact us as we are available to help you .
It is advice to all about not to promote any cyber crime while browsing.

Please circulate this message to all your friends and promote awareness and help us to stop the cyber crime

Always for your online safety!
Thanks
Regards
www.cybercrimepolice.com
[protected]@cybercrimepolice.com

I am also facing the problem of airtel net connection. It is not working properly. Sometimes it is very very slow and sometimes the connection is not getting. I have called airtel agent to come and look the problem. But he is not responding. So what I have to do .. Please say the solution.

ma chata hu ki mara mobile life time recharge ho gaya my mobile no [protected].

Thankyou

prepaid service — airtel radio service without consent

My Mobile No.is [protected]. Today at 10.42 i recharged my mobile with rs.100 (Transaction ID[protected]. At 10.56 a message from 543213 has received mentioning that "Airtel Radio has been renewned on your mobile and you have been charged Rs.30." Without having request from me your company have debited the charges from my account. I have contacted customer care 121 and I am helpless.
I don't need the Airtel Radio service. Arrange to credit the amount charged atonce.
Thanking you,
v.purushothaaman

Airtel Prepaid — hello tunes subscribed amount deducted

on 29 11 09 i got a call from airtel i have lifted and listen the call it is about Hello tunes i have not selected and the call ended . after some time i have received message saying you have been charged Rs.30 for 30 days and i saw my baance there is a reduction 30 rupees in my account. i have unsubcribed but my amount not received.

cheap guys.. makes money worst than a begger does... it happens to every pre-paid offer.

Airtel Prepaid — Deducting amount for unsubscribe services

Hi ,

I haven't subcribed for Airtel Jokes , for which they are deducting 1 Rs Daily. Even after complaining this to a customer care person called "sentil nathan " this is still hapeening.

without my knowledge Airtel Radio has been subscribed and they have deducted rs 30 from my account.

I don't know why Airtel is providing such a poor servies to customer .the Person who interacts with people is not good .

Request refernce number : [protected]

mobile number is :[protected]

Thanks
Sathish

Today i. e. on[protected] at 05.36.22pm from sender no. 5432105 I have received a message, "Matrimonials on Mobile service has been renewed. You have been charged Rs.10 for 10 days of service". So also, on[protected] at 08.42.35 am I have received a message" Thank you for subscibing to Matrimony on Mobile @ Re.10 for 10 days.
WHAT IS THIS NONSENCE ? WHEN AND HOW I HAD SUBSCIBED SUCH USELESS SERVICE ? WHO HAD GIVEN U SUCH RIGHT TO DEDUCT AMOUNT FROM MY ACCOUNT WITHOUT MY CONSENT ?
YOU ARE HEREBY REQUIRED TO STOP BY SENDING SUCH MESSAGES TO ME AND RETURN MY MONEY DEDUCTED DIRECTLY WITHOUT MY KNOWLEDGE AND CONSENT, IF ANY.

Airtel India — Deducting money for Airtel Radio Service without my consent

Dear Sir,

I am a prepaid customer of Airtel. I have two prepaid sims. One with No.[protected] and the other with [protected]. I am using Airtel services for more than four years. The later number was added just six months back.

Last week, on 09.12.2009, from my [protected], I received a message stating that Rs.30 deducted from my account for subscribing the Airtel Radio services. I did not ask for it or send any SMS requesting to subscribe the service. But the company deducted Rs.30 from my prepaid account with out asking my permission.

When I asked your customer service Executives, about this problem one said the money will be credited back to my on 11.12.2009. (With great effort I could get their services) So, I waited, but it was not credited back. Hence, I called the customer services again on 11.12.2009 and was informed that no money will be credited back as I had requested for the services. I was shocked and told them that I did not asked for any such services to subscribe but she was not in any mood to listen to me. She repeatedly told me that the money is deducted only after my request.

I very much clear that I did not ask for any such services or send SMS requesting them. I am a 54-year-old person and a simple user of the cell phone. I don’t ask for any special services offered by your network and I never used any one so far. And there are no children in our house to play around. It is a pure game played at their end. This service is activated to my phone at their end with out my consent and the money also deducted for the services. I

I don’t know how many innocent people would have affected like me? Out of which how many would complain? They are taking this as an advantage.
Please take necessary action against them and ask them to stop the practices like this in future.

Hoping to hear at your end,

Thanking you,


(N.Bharadwaj)

Deducting amount for unsubsribed services

"Matrimonials on Mobile I have received a message" Thank you for subscibing to Matrimony on Mobile @ Re. 10 for 10 days. WHAT IS THIS NONSENCE ? WHEN AND HOW I HAD SUBSCIBED SUCH USELESS SERVICE ? WHO HAD GIVEN U SUCH RIGHT TO DEDUCT AMOUNT FROM MY ACCOUNT WITHOUT MY CONSENT ? YOU ARE HEREBY REQUIRED TO STOP BY SENDING SUCH MESSAGES TO ME AND RETURN MY MONEY DEDUCTED DIRECTLY WITHOUT MY KNOWLEDGE AND CONSENT, IF ANY...

I have also not subscribed for any career tips nor health tips, for which they are deducting 1 Rs Daily. According to the given msg I tried deativating by dialing *321*665# but on return I get a reply saying "Sorry we do not understand your msg"

I really do not understand without our consent and knowledge how one can deduct money from my account. With this reason I am unable to call neither send any message. So far, without my knowledge Airtel has been subscribed and they have deducted rs 20 from my account.

I don't know why Airtel is providing such a poor servies to customer .the Person who interacts with people is not good . I seek an immediate resolution for this.

mobile number is :[protected]

Request you to please look into this matter and revert with suitable action.
Thanks
Ambika

Airtel — subscribing the services and deducting the money without consent

Dear Sir,
My mobile number is [protected]. time and again the airtel subscribe the welcome tune and deduct the money without opting . after reporting to custmor care no action is taken . there should be no subscription of any services without my consent.

thanking you

Airtel/Prepaid Service — Deduction of amount

Its a small amount but need to rectify with Airtel.
The situation: Deduction of 60 paise for using of Airtel Live services.

I have not registered or asked them to provide this service to me.
Further I requested them to stop these services to me. They state I should disble the service on my phone.
I fail to understand why should i make any changes to my mobile phone.

The Airtel Live service should check if I have paid or asked for the service also they should state/alert that you would be charged if the service is utilised.

I know its a small amount but am tired of these deductions from the side of Airtel.

Have earlier been deducted for amounts Rs 40 and Rs 5. these were credited back. But am tired of doing these rounds to the Airtel gallery.

thanks & regards.
Montesh
[protected]

I Jitendra Singh My Mobile No is [protected] I have received a call from Airtel Radio Service From [protected] and when i disconnect the call a Message came that Thank you for choosing airtel radio service. You have been charged Rs20 for 20 mins of music. Valid for 20 days. Without having request from me your company have debited the charges from my account. But i have not choose any service. I am very helpless Please arrange my credit to my account. I am very thankful to you.

AirTel — Hello tunes deduction

Hi,
I had to deactivate the Hello Tunes activated on my mobile no [protected]. But the amount Rs. 60 for 2 months was deducted without any warning. I called the customer care and asked them to stop the service and refund me the money.I was told that the money would be refunded in 20 minutes and the Hello Tunes service was deactivated.It has 4 days since I called and I have not received the refund though the Hello Tunes service has been stopped. I cannot even talk to the customer care executive now since that option is not coming now. Please look into this matter as soon as possible.
Thanks and Regards,
Mallika Dutta

still I have not received my refund of 60Rs

Dear Rakesh Ranga,
Airtel Consumer Service Team,

Thanks you for your prompt action in reverting the wrong transaction. But see that it should not happen next time or others, even though it is a small amount it creates some mistrust.

Thanks & regards,

Mallesham Karre

Dear Sir/Madam

I have already inform you that I'm unable to download any long size movie, due to very bad internet connection, where data speed s less than 1 KB/S. it is the most slowest I.C among all connection. I hope you will do a suitable step as soon as possible.

With regards Subhrejit
W.B, Kolkata 700074
(0)[protected]

temporary airtel internet connection is available in kerala or not, if available please expalin me the procedures to get the connection

Hello,

I wnat to activate my internet connection for prepaid card of airtel what are the charges and how much time will it take.

Dear Sir / Mam

I am using a Airtel prepaid connection . I want to activate internet connection on it.what is charges for this.what is the speed of downloading and uploading on prepaid connection . I am using a samsung multimedia hand set model no. is SGH-840

Deepak
Delhi

AirTel — prepaid internet connection

dear concerned,
i lt col r natarajan have a prepaid internet connection , sim no [protected]. this is a 450 Rs plan and payment for which is reqd to be done on the 20th of each month. i have this connection since feb 2010. i have done the last payment on 20 nov 10. however the connection never got activated. a no of complaints followed thereafter which are available in your records. i was told that a zero rental plan has got activated by mistake.
each time i give a call the customer care would assure me that the 450 plan would be activated in next 4 hrs. this never happened and thanks to the lackadaisical attitude of the airtel customer care who care no less, that i gave up since i was only given false assurances. however i now want my connection to be disconnected and my pre paid amount be reimbursed at the earliest.

I am a aietel prepaid customer. Few days ago i called customer care and activated internate facility on my mobile. but from yesterday whenever i tried to access internate it is showing INVALID GATEWAY IP.
Kindly help me with my problem and allow me to access internate.
Thanking you.

I have airtel net connection with phone no.[protected] with account no.14333081 at Plot No.740, Secretariat Colony, Puppalaguda Village, Rajendranagar Mandal, Rangareddy Dist:500075, Andhra Pradesh, when we are in india the panchayat people laid drainage line in our area. In that process the net cable is damaged as per our tenents. I asked them to file a complaint over phone. though they have given complaint, no action was tekn so far. I am returning to india during this month. I, therefore, request you to take immediate action for reconnecting the damaged net cable connection so that i can use it immediately on my return and there will not be any problem in using the internet connection. i have arranged the bill payment during my absence and the payment is made regularly. For any help please contact our Tenent Mr.Manohar Reddy, Mobile [protected]. I hope that the damaged cable connection will be rectified.

Yours faithfully,


R.Venkataswamhy