[Resolved]  Airtel Pre - Paid — Please don't use AIRTEL number for long term as they will disconnect the number in a while

Airtel — false balance deduction

i had lodge a complaint for false balance deduction on my no [protected], in airtel gallery, they haven't sorted out my complaint i have still not received any explanation for the deduction.i am tired of calling them and now they have bared my number for one month.they don't keep updated their service and deduct the balance on any day for no valid reason.i require ur help

send me my incoming and out going details

sir,
iam paluri narayana murthy,
my phone number is [protected]
andhra pradesh
visakhapatnam.
I have not requested for any subscription of any service of funclub. but unnecessarily my Rs10/= per day are deducted from 26th dec till date.Also a message is given to me daily in this meanwhile that "Thanks for subscribing for funclub service. you have been credited Rs.10/=. Enjoy http://m.igfun.com."

unnecessarily my balance is deducted every day and i am facing very inconvenience.

Please do the needful to remedy this problem as soon as possible.

Airtel Pre - Paid — last two days not getting connection in my mobile no.9748710589 from other mobiles

i, amitava nayak is having air tel pre-paid connection since feb2008 with 01 yr free incming call, validity of which has not yet expired. but during last 02 days whenever i want to contact thr my said mobile from other mobiles i am replied" this is not a valid number " .

pleae explain me the reasons and set it right forthwith so that am not compelled to ask queries under RTIAct 2005.

thanks

Airtel Pre - Paid — forceful subscription of Airtel Live(AL)

I have not subscribed for AirtelLive but still every now and then a message appears in my inbox which either says that "You have been renewed for weekly subscription service from Airtel. You have been charged Rs.10." or, even worse "Thanks for using(Subscriptions, Text based services) subscriptionservice on Airtel WAP. You've been charged Rs20.Enjoy http://gclub.in.

I have also complaint in the Airtel office regarding this and at that time they unsubscribed me without any refund or so although my approximately Rs.50 were already deducted from my sim.

I am fed up of this unjust services of Airtel.

Airtel Pre - Paid — Automatic activation of services & deduction of money

Myself Rajeshwar My Cell Number is - [protected] .
I dont know from when but after every 3 days 1 Rs get diducted from my account with SMS from 54321. Message is You have been renewed for Bikinichartalert-3dayfree subscription service from Airtel .You have been charged Rs 1.
I am not subscribed this service and 4 months before 75 Rs also diducted for GPRS service and that time also i was not subscibed for Internet.
In last months 30 Rs alos get diducted for Audio Service I dont know what is this.
I am noticed this in November 2009 but i am not able to contact Customer Excutive through 121.

Please help me to get my money back wich is arround 5000 Rs. As i am using airtel from last 4 yrs.

Airtel — No Response from AIRTEL for temporary disconnection of my phone

My number is [protected], the India's worst airtel was barred incoming and outgoing for my mobile without any prior notice. then i submitted my details on 08.02.2010. till now there is no connectivity. i have remained lot of time in AIRTEL local showroom but no response. how to solve my problem with airtel?

Airtel Pre - Paid — Auto Activation of Services and Amount Deduction against it

Hi,

Again Airtel has activated services automatically and deducted my whole money with in 15 days of recharge without making a single call/sms. This happened earlier as well and I posted the complaint here and they credited Rs. 40 back out of Rs 100.

Since this is happening again and again, I request TRAI to take strict action against Airtel for following un-ethical practices for making money. I called airtel customer care 198 many times but always got a response that system in under upgrade please call after 4 hours. I tried to port the number and send a SMS for porting to 1900 but rejected.

Please do the needful ASAP.

Regards
Vinay
M: [protected]

Hey! What's going on? I got a call from Airtel executive but nothing is resolved till now. See said that Rs 10 will be credited back. I asked why Rs 10 out of 100? Then see told me that see will check and let me know.

Is this the way of marking the complaints resolved?

Regards
Vinay

Hi,

Is there anyone who can look into the way Airtel is marking the complaints resolved while nothing is actually resolved.

Regards
Vinay

Airtel Pre - Paid — False Balance Deductions

After repeated reminders and calls at the Prepaid Customer Care of AIRTEL - They are deducting call money from my prepaid connection without my cell being in use for any calls, SMS and GPRS. I have not downloaded any stuff and they are charging. I am using Samsung Galaxy 551 (Android).

Pathetic Service and poor Response rate - I will strongly recommend not to use Airtel any further if this problem is not rectified and compensated to me next week.

Regards

Snigdhaa Ritesh
Doordarshan Lucknow

Airtel — improper money deduction, wrong information

I am using airtel internet access through my mobile on my laptop for which i recharge with Rs.98 & get 1GB valid for 1 month. But after accessing internet, airtel is deducting money from my main account aswell from my dedicated account(internet). I called 121 they say call 12118 says call [protected] says call 198 all r airtel customer care nos, each time i call them i have to pay, so wrong information, some how or other airtel is making money.
198 register a complaint & says it will be solved in 2days, even after 2days i m facing the problem, I call 198 again they register a complaint, but i m still facing the problem. So nothing is impossible in India, these service provider like airtel,vodafone etc some how or other way they wiil cheat their customers, otherwise how r they going to pay their staff & make profit. No busines can be prfitable without cheating their customer.

AirTel — Deduction of money for service which I did NOT activate

Today morning I got a mesage from Airtel, the no was AD-54321, it said : Thank You for downloading Hungama Content game from Airtel, you have been charged Rs 10 for this service.

I was sleeping at night, so how will I activate this service? I got the message in early morning. Customer Care agents refused to refund the money.

Please take note, and Airtel- refund my money.

Money has been refunded. Thanks Airtel.

Please refrain from activating such services randomly in future.

Dear Team,

This is Senthil working in Bangalore, and i was using AIRTEL pre-paid number([protected]) for last 5 - 6 years when i am in Tamilnadu circle, now the number is out of service. I check with customer care nearly 21st August 2011 they informed me to submit the ID proff and required documents to AIRTEL dealers , i submitted the same in AIRTEL dealer near Saradha College in Salem(Application Number :[protected]. Then waited for few days and again as i check with the customer care they informed that the number was disable since the number was not in use for more than 90 days and the number was disabled from 1st August 2011.

But i had recharged the same number with Rs. 350/- on 16th June 2011 and finally i used the same number on 23rd july 2011for some outgoing and in coming calls while i was in Tamilnadu. Again i checked with customer care they informed that i can retain the same number with post-paid connection. I had mailed the same to [protected]@airtel.in but there is no response.

How the AIRTEL can directly disable the number without any prior warning like blocking the outgoing calls then blocking the incoming calls and they are making their business like this by blocking per-paid and informing the customer to change to post-paid?

Kindly provide me the valid reason why they had blocked and disabled the number.

Dear Team,

Please find the present contact details.

G Senthil Kumar
Mobile : [protected]
E- mail : [protected]@gmail.com

Dear Team/Rakesh Ranga,

The issue is still there, still its not activated.

I have mail the details to [protected]@in.airtel.com also

Regards,
Senthil Kumar G
[protected]

Dear Team,

Thanks for response and find the mail send by your team after a big investigation.

Please educate your team to provide valid information for the customer in prior to avoid such confusions.

As i Experienced,

First when i contacted your team they informed to submit the document and it will be activated within 48 Hrs.

Second time when i contacted to your team through mail, there was no response (Please dont provide any mail in your portal, because they are not responding).

Third time when i contacted your team through my friends influence, they informed that this number is ready for next cycle allocation and i can retain the same number with postpaid connection.

Finally when i registered in customer complaint, then i got this mail ID ([protected]@in.airtel.com) through which i got the conformation that the number will not be ACTIVATED.

So i concluded not to use AIRTEL - BHARTI service for any more to avoid such confusions.

Request you to not to activate my number as i dont want to use the service which will disconnect in a while which was used nearly more than 5 years and i have not seen such a disconnection from other service providers.

Regards,
Senthil Kumar G
[protected]/[protected]





from [protected]@in.airtel.com
to [protected]@gmail.com
date Wed, Oct 12, 2011 at 4:45 PM
subject Regarding Your Airtel Phone Number [protected]
Important mainly because of the people in the conversation.

hide details Oct 12 (4 days ago)

Dear Customer,

This is in reference to your concern, where in, you stated that the
services towards your Airtel account (phone) number [protected], has been
disconnected.

Please be informed, that the number has been disconnected on 1st July
2011 due to incomplete document submission from your part.

Furthermore, it is not feasible for us to get the services towards the
mentioned account reactivated.

Should you require any further assistance in this regard, please feel
free to contact us directly at our e-mail address
[protected]@in.airtel.com.

Akhilesh Pandey

Airtel Presence (Airtel Customer Service Team)

Bharti Airtel Ltd

[protected]@in.airtel.com

Hi,

I faced similar problems with Airtel in Allahabad. My documents were taken. The Airtel team lost them. They asked again, meanwhile temporarily disconnecting my number. All my available prepaid amount was gone, THEY STOLE IT. Again, I submitted. A month later again my SIM card was deactivated. On inquiring, they said that I have not submitted my details. They again asked me to. The same thing happened. They again WIPED AWAY MY PREPAID BALANCE. In both cases when my connection was back, I was left with ZERO BALANCE. I went abroad for two and a half months. When I returned, I saw that my number has already been allocated to someone in Gorakhpur (I am from Allahabad). Now, the stupid Airtel people, they take all your details, email ID, permanent address, temporary address and what not. They did not even bother to intimate me that they are doing so. I have a connection from a rival company, they never deactivated my number. My number was [protected]. Now, when they deleted my number, they STOLE AWAY THE REMAINING BALANCE AGAIN. So, it was just harassment. I am in the way to create a website stating the fraud Airtel, Indiaplaza and few others are creating and never to BUY FROM THEM. AIRTEL's BEHAVIOUR IS COMPLETELY UNETHICAL, besides my SIM card was a lifetime SIM card and so two and a half months can't have done any harm.

QUIT AIRTEL.

Regards,

SHANKHA BANERJEE
(DEPT. OF ATOMIC ENERGY, GOVT. OF INDIA).

Hi,

One more thing to say,

With other service provider we can get back what ever we lost. But with AIRTEL we cant get it back...

Regards,
Senthil Kumar G
[protected] / [protected]