[Resolved]  Airtel — Rejected Potting Request

AirTel — Rejection Airtel

Dear sir,
My cell number is [protected](Gujarat airtel ) user of this number is Ronak Mehta from ahmedabad and i want to port out in aircel when i had visted shop of airtel ,Zodiac Square,4th Flr, Near Gurudwara,Above Vishal Mega Mart,Thaltej,Ahmedabad-380054 first of all the lady sitted tell me that sir you have to pay 1000 because this is gold number but why should i pay 1000 while this number is prepaid then after long period of time mam tild me sir this number was on ur name then afterwords it was on another name before 8 months now its on ur name so for the security reasons we can accept your request of portout plz solve this problem because i m using this number from last approx 3 years and i know my recharge details and also know one number on which i m sending message continiouas from last 2 years this is cheating sir plz kindly solve this problem
ronak Mehta

Airtel — Fraudulent rejection of Porting Request

I tried to port my airtel number to another operator on 12/06/2011. On 15/06/2011 i received one sms from the new operator letting me know that Airtel has rejected my porting request by invoking some contractual obligation(i really would like to know how any contract is made without the signature of both the parties ) which i came to know about after wasting some serious money and time in talking to customer care executives or maybe following company policy, listened to my whole story, kept me on hold for 5 minutes and then informed me that they have not understood, should i like to talk to their supervisor and they came online and again the whole charade was played out all at my cost of 50p per three minutes out of which i listened to Airtel music for 6 minutes and paid money for listening to it. what a gr8 way to cheat customers. bravo , i would request all business management institutes to put up this way of doing business on their case studies for future management students.

Regards,

Sreeparna Ghosh

AirTel — to request

dear sir, before two days i told that you will start the low call charges service on my mob no. [protected] but yet neglect yhis so i request you as soon as staet the service kindly

AirTel — requesting

respected sir ,

i mr s.gouri shankar bearing my air tel pre paid number [protected] . i want to know the call register ( incoming & out going ) details for the aiter prepaid number [protected]




Thank q

Airtel has never discussed with me before rejecting the porting request. if there are any issues, airtel should contact me for resolving the problem, but instead of doing that, they simply reject the request.

Namaste Jaingori,

This is to inform you that your concern listed on 14 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste ( jaingori ),

Further to our discussion dated 14 June 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste ( jaingori),

We would like to inform you that your concern listed 14 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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On Friday I requested for EBILL to be sent to the mail id [protected]@gmail.com for the month of June.
After Discussing with Airtel customer care i did the needful. It has been told by the customer care executive that the EBILL will reach with in 2 hours. But 3 days has been passed but i have not received EBILL.

I have never expected this type of act from Airtel.
Please send me the EBILL dated 18th june on the mail id [protected]@gmail.com.

I have submitted a Number Port request again today i.e. 26th june. Unique porting ID for the mobile number [protected] is AD314579.
I have cleared all my bills and number is also a normal number.

I am writing here As Airtel should not have any reason to cancel my porting request again.
Make sure that the Porting request should not be cancelled this time and it should be completed.