[Resolved]  Allahabad Bank — Fraud and withdrawal of amount from Saving Bank Account of Ms Pushpa Lata Pandey

Dear Sir

Reg: Fraudulent withdrawal of Rs.80, 000 from the Saving Account no. [protected] (119413) in the name of Ms Pushpalata Pandey

My mother-in-law has a saving bank account at Allahabad Bank-Hazratganj, Lucknow (Main Branch) for last 7-8 years in which she receives her’s as well as her husband’s (posthumous) pension.

This is to bring to your kind notice that she has been duped of Rs.80, 000 by erroneous withdrawal from her Saving Bank account (no. as mentioned above).

She came to know of the same only on 15th April when she updated the Passbook. She approached the Bank with me and her daughter very next day and met Mr Hari Mohan, AGM and Mr P K Srivastava, CM and represented them the issue with a letter (copy enclosed for the reference).

Also to update you of the fact:

1. After checking at her end she came to know that 4 cheque leaves bearing nos. 465814, 465815, 465817 & 465818 are missing from the cheque book
2. Out of these four cheque leaves someone has withdrawn Rs.20, 000 from cheque no. 465814 dt. 26th February 2009 and again Rs.60, 000 from cheque no. 465815 dt. 4th April 2009
3. She has stopped payment for the remaining two cheques mentioned above.
4. On verifying the forged instrument’s (cheque’s) it was established that someone has forged the signature which can be seen with naked eyes to be hugely mismatched.
5. This is gross carelessness on the part of bank who has allowed payment of such a heavy amount from an individuals account without cross checking the signature and identity of the person presenting the cheque.
6. We discussed the issue with Mr Mohan as well as Mr Srivastava as they acknowledged the mistake of the bank but also said that as this is case of mismatch of signature and a norm we have to honour all the self cheque’s hence case is disputed and as Jurisdiction will be redressed only by Court. They being Bank’s top official has to cover up the same and will not agree to the fact that sign is mismatched.
7. So before we go to Local Police (I have already discussed the issue with SP city unofficially) and to Press/ media I have decided to give it a chance for another one month and wait and watch if the person doing this fraud comes to represent the another cheque as he is already holding two more cheques.

Apart from this I would like to know the action being taken against the Bank officials for such careless delegation of duties not just once but twice which doesn’t rule out the involvement of Bank official at some level.

I want to address the issue to your body for the redressal of the same.

Warm regards

mmanish
(Manish Mehrotra)
Manager-Administration
MicroSave
B-52, Kapoorthala Crossing,
Mahanagar Extension
Lucknow-226006, UP, India.
Phone: +[protected]
Fax: +[protected]
Mobile +[protected]
www.MicroSave.org