[Resolved]  Aviva Life Insurance — Poor response

Hi,
Refer my policy LLG1207671
I am really fed up with your customer care call numbers and with your service. No one on your customer care desk picks up the number and there is no other way to contact your company. I receive mail/communication from your company only when my premium is due but after that no once cares if any receipt of the same is to be given to the customer or not. With such a poor service, I am afraid I will continue my policy with you.
Kindly arrange to send me a copy of receipt asap after this complaint.

Poonam Sadana
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Aug 13, 2020
Complaint marked as Resolved 
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My policy no wlg 1309405 .
t.vasudevarao, 53-30-3/14, krm colony, visakhapatnam-53013.
Pl send /ask your local executive about my policy information.Last fifteen days back called from ur head office to pay twenty thousand for the next instalment.Ihave asked to send some one or guide me after 20th of this month, while Iam in the hospatalisation due to accident.Till date no no information has come from u.Treat this as most urgent.
mobile no;[protected] pl call.land line [protected].
s i agree even i have policy and the premium date is 5 th of may and i already applied for ECS still the money is not transfered and the custcare no which is totally waste its not 24/7 and the IVER killing my cell minutes kindly take care of these issues cause customers are the back bone of a orgination
Hi,
Refer my policy RSG1667205
I am really fed up with your customer care call numbers and with your service. No one on your customer care desk picks up the number and there is no other way to contact your company. my premium was due on 27/08/2008 of 24000/- for which i had been to your office MG Road 4th floor bangalore, they were not ready to accept the cheque and secondly it was showing in their system as it was raised a request from ABN credit card, secondly i had called to your call centre [protected] to lodge a complaint for not charging the card, one Ms.pearl she was not ready to understand my query i request you kindly not to charge my ABN card and amready to give you a cheque on intimation.

Note: As i had signed the Mandate form for only last year ie 2007.

Regards
M Enayath Ulla Khan
[protected]
I had taken policyNNU14294895 . wHEN i GOT DOCUMENTS. I WAS SHOCKED TO SEE THE CHARGES ETC AND THE COMMITMENTS MADE BY YOUR REPRESENTATIVES WERE FALSE. I WANT TO GIVE BACK THE POLICY AND WANT MY MONEY BACK OR I SHALL BE FORCED TO GO LEGALLY. MY NO-[protected]
update my policy in statment
I really do not think AVIVA is any interested n addressing their ustomer greivances...
They are just a bunch money squeezers waiting to grab a man's hard earned money.

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