[Resolved] Aviva Life Insurance — Regarding cheating | |||
I have purchased a policy to inspire from advertising by Sachin Tendulkar. As guided by the agents I had to pay only three instalments in this policy. Accordinly I paid three instalments and I thught to surrender after 5 years.But Aviva comp. sent me a cheque of Rs. 15000/ and closed my policy.This was very shockful to me any how I balanced myself and consulted to my wellwisher and ultimately they suggested me to continue the policy hence I was force to continue my policy.But I dont know that still it is benifitial or not. God knows. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Dear Sir, Your complaint reference number is[protected]. We are investigating your concern basis the policy details given in the above communication. In case you would like to share any further details, please write in to us on [protected]@avivaindia.com with the reference complaint number. We would revert to you within 7-10 days of noting your complaint.
Regards,
Customer Services team,
Aviva India
Regards,
Customer Services team,
Aviva India
Dear Mr. Kumar, We apologise for the inconvenience caused to you. As shared in our communication to you dated 5.4.2012, we appreciate your decision to continue with the existing policy.
We would strongly recommend that you continue with the policy and enjoy the long term benefits of the contract. As is mentioned in the PQIS (Policy Quotation Illustration System), it is anticipated that the policy shall generate high returns post the completion of a longer tenure.
Further, we would like to inform you that your policy is not a short term investment plan rather a long term investment cum insurance policy where in a proportion of your investment is also utilized to provide you the insurance cover and where you can get good benefits in a longer run. You may also refer to the PQIS (Policy Quotation Illustration System) i.e. the benefit illustration attached with your policy documents which gives you the assumed Fund and Surrender Values associated with your policy year on year on the basis of an assumed rate of interest of 6% and 10% pa.
We would like to state that you are having one of the best plans. You would have taken this plan which some financial goals in mind and hence staying invested for a longer term will help you enjoy the benefits of the policy. May we request you to please write us back in case of any further clarification in regards to your policy. You can quote the reference no.[protected] while contacting us.
Regards
Customer Services Team
Aviva Life Insurance Co. India Ltd
We would strongly recommend that you continue with the policy and enjoy the long term benefits of the contract. As is mentioned in the PQIS (Policy Quotation Illustration System), it is anticipated that the policy shall generate high returns post the completion of a longer tenure.
Further, we would like to inform you that your policy is not a short term investment plan rather a long term investment cum insurance policy where in a proportion of your investment is also utilized to provide you the insurance cover and where you can get good benefits in a longer run. You may also refer to the PQIS (Policy Quotation Illustration System) i.e. the benefit illustration attached with your policy documents which gives you the assumed Fund and Surrender Values associated with your policy year on year on the basis of an assumed rate of interest of 6% and 10% pa.
We would like to state that you are having one of the best plans. You would have taken this plan which some financial goals in mind and hence staying invested for a longer term will help you enjoy the benefits of the policy. May we request you to please write us back in case of any further clarification in regards to your policy. You can quote the reference no.[protected] while contacting us.
Regards
Customer Services Team
Aviva Life Insurance Co. India Ltd
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Regards,
Customer Services team
Aviva India