Axis Bank Complaints & Reviews

Bhopal MP Nagar branch of AXIS Bank has dishonored my ECS for the premium payment to LIC for the policy No[protected] Reference Code –[protected] for the payment of Rs. 1021/= on 24/05/2010.
Though the sufficient fund was maintained in the account.
Moreover the bank has not even bothered to inform me.
When enquired the reply was that we have changed our banking software ( finacle…etc) so this has happened............ without expressing any regret . And even saying that we are levying any charge from you for dishonoring........ great service culture of so called best bank
On account of this LIC has discontinued my policy.


Harsh Sharma
[protected]

Hi,
My name is P.S.Naidu, and a resident of Geetanjali Enclave, New Delhi.and I have savings bank account # [protected] with Bank of Maharastra, Press Enclave branch. On the 10th of June 2010 I went to the ATM to withdraw Rs 12,500/- I was in a hurry as I had to catch a flight and there was long line of people outside I just collected the cash and rushed out. I was not aware till the next day in Bombay that instead of actual amount the machine dispensed Rs 10,000 but my account was debited by Rs 12,500/-.Is there anyway this problem could be addressed?. On the hind sight even if I would have counted there who could have addressed my problem, the security gaurd?
The details of the withdrawl slip are as follows.Atm Geetanjali Enclave, Malviya Nagar,Date : 10 June, 2010,Time : 11.25 AM,Term : S1 AND152,Record number is 9126, and the last four digits of my debit card are 7623.
My contact details are My mobile phone # is[protected] and my mail id is [protected]@aol.in.
Thanks
P.S.Naidu.

My sister has S/B account in Faridabad Branch of Axis Bank. She had deposited a cheque in the drop box at Sahibabad(Ghaziabad) on 19.5.10.After a few days a telephone call was received from the said bank that there was some mistake in writing the cheque and that the same was being returned by courier. When the cheque was not received after quite a few days, inquiries were made and it was told that the cheque was sent sent at her old Faridabad address, when my sister had already got the address changed five years back and was receiving all communications including cheque books etc at the new address at Sahibabad. Now one week has lapsed but the cheque has not been received back from the said bank.

I am an AXIS bank customer, I tried withdrawing (1500/=Rs two times.Total amount=3000/- Rs) money from HDFC bank ATM, Sector-4,Panchkula, on 12th June,2010, unfortunately the ATM machine did not dispense the money but amount debited from my account. When I called customer care and logged complaint on this (0145296 on 11/06/2010) they said, it would take 2 to 12 working days. Even after (12/06/2010) I did not get my money back in my account.

Please do the needful at the earliest. My contact number is [protected]. Parvinder Singh Bhatia

Dear Friends
In my professional and personal life I am going close all accounts & relation with Axis bank. I will never be with Axis Bank in my future.

as a your well wisher and as my social duty to aware you too, to protect you from such incidence happened with me , please read the below incidence , think, protect yourself and aware your friends also if you think there was something wrong happened with me , and at last 'be unite (all common people)' and take strong decision , be cos "bank hum (common people) se he " as we are with bank ;

"On 24-09-09 at solan branch I submitted / completed all formalities to close the Acc. no.[protected] with Axis Bank. however before closing the account I checked the balance (ATM outside the bank and it was more than / about 1000 Rs.)
I can withdraw that money at that same time and can make the balance Rs.0.0 , and can left the account, but as a common man and good customer of Axis Bank i still preffer to close the account systematically , which results ME as loss of Rs. 750/-

Axis bank' s system arises some question to me and i also asked to bank as below :

1) Is it my fault to follow the system ?

2)After closing the the acc. on 24-09-09. i have no right to withdraw that money. why my acc. was closed on 06.10.2009 ? (after about 12 days)

3) who was the owner of this account after/in between 24-09-09 to 06-10-09 ?

4) WHY MY MONEY WAS DEDUCTED after 24-09-09 ?

5) WHAT IS THE CARE AXIS BANK DO FOR THEIR CUSTOMERS?"

Even bank was also unable to answer any of these question except these words "We apologise for the delay in account closure and the loss caused to you"

Today bank has send me the Pay Order of about Rs. 250 only.
Deducted Rs. 750 was the income of my very HARD WORK and it's my strong belief that bank will never rise with doing this ...............

[AT LAST , IF SOMEONE IN BANK WAS HELPED ME AT THEIR END , I WOULD LIKE TO THANKS FOR HIM/HER, FOR THEIR CO-OPERATION AND EFFORTS]

THANKS AND REGARDS
JITENDER KUMAR (JITU)
[protected]






--- On Mon, 7/6/10, Devjyoti.[protected]@axisbank.com <Devjyoti.[protected]@axisbank.com> wrote:


From: Devjyoti.[protected]@axisbank.com <Devjyoti.[protected]@axisbank.com>
Subject: Re: CUSTOMER EMAIL TO NZH ID - JITENDER THAKUR
To: [protected]@yahoo.co.in
Cc: Greenpark.[protected]@axisbank.com, Archna.[protected]@axisbank.com
Date: Monday, 7 June, 2010, 9:24 PM

Dear Sir,
We have dispatched the payorder of Rs. 252.90/- to your address on 07/06/2010, will reach to you within 2-3 day.

JITENDER KUMAR
S/O SH. RAM SAVRUP
V.P.O DOMEHAR (BANI)
TEH. KANDAGHAT DISTT. SOLAN
HIMACHAL PRADESH PIN- 173215

Thanks and Regards

Devjyoti Chakrabarty
Axis Bank Ltd
Greenpark Branch
New Delhi
Ph :[protected]
Mob. [protected]
K-12 Greenpark Branch
New Delhi-110016

-----Forwarded by Devjyoti Chakrobarty/EXE/015/AXISBank on 06/07/2010 09:21PM -----

To: Devjyoti.[protected]@axisbank.com
From: jitender thakur <[protected]@yahoo.co.in>
Date: 06/03/2010 01:56PM
Cc: Greenpark.[protected]@axisbank.com, Archna.[protected]@axisbank.com, nri.[protected]@axisbank.com
Subject: Re: CUSTOMER EMAIL TO NZH ID - JITENDER THAKUR

Dear Madam,
I think Bank' apologies should be only for the some delay in process but never for the loss of the customer's money

1) I am happy that my suggestions are important for bank.

2) As this time you not mentioned the amount of PO , I hopefully waiting for the PO of amount about Rs. 1000/- send by you after Corrective action to one of the below addresses :

JITENDER KUMAR
OFFICER QUALITY CONTROL (UNIT-1)
PANACEA BIOTEC LTD.
VILL. MALPUR P.O. BHUD
BADDI TEH. NALAGARH
HIMACHAL PRADESH

OR
JITENDER KUMAR
S/O SH. RAM SAVRUP
V.P.O DOMEHAR (BANI)
TEH. KANDAGHAT DISTT. SOLAN
HIMACHAL PRADESH PIN- 173215

and if there is still some problem with PO amount. than please don't sent the PO of Rs. 252 etc.......................

As a common man and have busy schedule i can't do more efforts and my hope is only with Axis Bank AND it's improved system.

At last i have decided that my relation/conversation with Axis bank either it ENDS or STARTS with BAD or GOOD RESULT , I am going to tell thousands of comman people around me because it's my Social duty .

Definatly good result will increase the faith on Axis bank

Thanks and Regards
Jitender Kumar
([protected])





--- On Wed, 2/6/10, Devjyoti.[protected]@axisbank.com <Devjyoti.[protected]@axisbank.com> wrote:


From: Devjyoti.[protected]@axisbank.com <Devjyoti.[protected]@axisbank.com>
Subject: Re: CUSTOMER EMAIL TO NZH ID - JITENDER THAKUR
To: [protected]@yahoo.co.in
Cc: Greenpark.[protected]@axisbank.com, Archna.[protected]@axisbank.com
Date: Wednesday, 2 June, 2010, 8:26 PM

Dear Sir,

We apologise for the delay in account closure and the loss caused to you, but we are happy to take your suggestion and to improve our services.

The address was of 201, Aashirwad Complex Green Park i.e., your Company's address.

Please forward us your address so that your PO can be dispatched.

Thanks for banking with us.

Thanks and Regards

Devjyoti Chakrabarty
Axis Bank Ltd
Greenpark Branch
New Delhi
Ph :[protected]
Mob. [protected]
K-12 Greenpark Branch
New Delhi-110016

-----Forwarded by Devjyoti Chakrobarty/EXE/015/AXISBank on 06/02/2010 08:13PM -----

To: Devjyoti.[protected]@axisbank.com
From: jitender thakur <[protected]@yahoo.co.in>
Date: 05/27/2010 11:25AM
Cc: Archna.[protected]@axisbank.com, Greenpark.[protected]@axisbank.com, nri.[protected]@axisbank.com
Subject: Re: CUSTOMER EMAIL TO NZH ID - JITENDER THAKUR

Dear Madam,
Thanks for taking initiative for my Acc. no.[protected], however my efforts are not only to withdraw Rs. 252.90/- but i always wants the improvement in your/axis bank . as I closed the account than i don't think that THE bank need my suggestions (as some of suggestions i already given to you in my last mail).

On 24-09-09 at solan branch i submitted / completed all formalities to close the Acc. no.[protected] . however before closing the account i checked the balance (ATM outside the bank and it was more than / about 1000 Rs.)
I can withraw that money at that same time and can make the balance Rs.0.0 , and can left the account, but as a common man and good customer of your' Bank i still preffer to close the account systematically , which results as loss os Rs. 750/-

But axis bank' s system arises some question to me as:
1) Is it my fault to follow the system ?

2)After closing the the acc. on 24-09-09 i have no right to withraw that money.why my acc. was closed on 06.10.2009 ?

3) who was the owner of this account after/in between 24-09-09 to 06-10-09 ?

4) WHY MY MONEY WAS DEDUCTED ?

5) WHAT IS THE CARE AXIS BANK DO FOR THEIR CUSTOMERS?

AS I ALREADY BELIEVE IN LONG TERM RELATIONSHIP, PLESE DO THE FAVOURABLE ACTION , PLESE HELP ME AS YOU CAN PROFESSIONALLY AS WELL AS PERSONALY
Plese provide the address you was send the last draft and who gives you the reason Party Shifted. is it the Promed's head office or my village Address
thanks And regards
Jitender Kumar Thakur
[protected]
(Common man)

--- On Wed, 26/5/10, Devjyoti.[protected]@axisbank.com <Devjyoti.[protected]@axisbank.com> wrote:


From: Devjyoti.[protected]@axisbank.com <Devjyoti.[protected]@axisbank.com>
Subject: CUSTOMER EMAIL TO NZH ID - JITENDER THAKUR
To: [protected]@yahoo.co.in
Cc: Greenpark.[protected]@axisbank.com, Archna.[protected]@axisbank.com
Date: Wednesday, 26 May, 2010, 9:36 PM

Dear Sir,
The following account has been closed on 06.10.2009 and the Payorder of Rs. 252.90/- is been dispatched to customer address, which is been returned on 19.11.2009 due to the reason Party Shifted. As we have recieved the closure request on the same day when account was closed the charges was already levied on account. So please provide us the current communication address so we can dispatch the payorder to you.

Thanks and Regards

Devjyoti Chakrabarty
Axis Bank Ltd
Greenpark Branch
New Delhi
Ph :[protected]
Mob. [protected]
K-12 Greenpark Branch
New Delhi-110016

-----Forwarded by Devjyoti Chakrobarty/EXE/015/AXISBank on 05/26/2010 09:14PM -----

To: Archna Nangia/MGR/015/AXISBank
From: Greenpark Operationshead/015/AXISBank
Date: 05/26/2010 01:36PM
Cc: Devjyoti Chakrobarty/EXE/015/AXISBank
Subject: CUSTOMER EMAIL TO NZH ID - JITENDER THAKUR

Pl look into this complaint and let me know the status/This is o/s in CRMS-URGENT
-----Forwarded by Greenpark Operationshead/015/AXISBank on 05/26/2010 01:32PM -----

To: "015OH" <Greenpark.[protected]@axisbank.com>, "015BH" <Greenpark.[protected]@axisbank.com>
From: "RBO Support" <RBO.[protected]@axisbank.com>
Date: 05/20/2010 04:54PM
cc: "Tridib Hazra/AVP/RBO/002/[protected]@AXISBank" <Tridib.[protected]@AXISBank.COM>, "Suhas Ramesh Rele/JE/RBO/002/[protected]@AXISBank" <Suhas.[protected]@AXISBank.COM>
Subject: RE:'AXISIBRM=[protected]' CUSTOMER EMAIL TO NZH ID - JITENDER THAKUR

Dear Sir/Madam,

We request your immediate intervention in resolution of the enclosed email to NZH ID, under advise to us.

In case the resolution is likely to take time, the same may clearly be indicated in your communication to the customer so that repeated reminders are avoided

After the said case has been resolved, please send us the copy of communication send to customer via mail/letter, on basis of which we can close the case in CRMS.

We have lodged the case from our end in New CRMS. http://10.1.6.220/CRMS_V2/login.aspx

Regards

Tridib Hazra
AVP (RBO)
RBO Support Team
[protected]/661/660/659/PS


-----Original Message-----
From: jitender thakur ( [protected]@yahoo.co.in )
Date: Wednesday, May 19, 2010 12:49 PM
To: nri.[protected]@axisbank.com ( nri.[protected]@axisbank.com )
Cc: [protected]@axisbank.com ( [protected]@axisbank.com )
Subject: SUGESSION AND COMPLAINT

please forward this mail to concernd dept. because i do not know where i should send this mail

--- On Thu, 13/5/10, jitender thakur <[protected]@yahoo.co.in> wrote:


From: jitender thakur <[protected]@yahoo.co.in>
Subject: SUGESSION AND COMPLAINT
To: [protected]@axisbank.com
Date: Thursday, 13 May, 2010, 7:08 AM

dear sir
i have some suggesion and complaints as below:

1) i have account with axis bank Acc. no.[protected] (jitender kumar) which was selary acc. (green park new delhi).and after some time converted to saving account. whewr some minimum amount should be maintained.
Common people live in a non formal way and may forget to maintain that balance, bank should contect and inform to account holder at least one time by direct or indirect way before or after one dedction. there should be some provision to save cutomer's money.

2) Acc. no.[protected] : there was no any contect or information to me before an after many dedution .

3) On 24-09-09 at solan branch i submitted / completed all formalities to close the Acc. no.[protected] . and about after 6 month . i have not got the my money back (acc. balance) at my all contect address, how ever my acc. no.[protected] is now closed



if there was some provision to save costomer/ my money..........then there was no need to close my Acc. no.[protected] / relationship, which may be now forever closed

REGARDS
JITENDER KUMAR
(COMMON PEOPLE)
[protected]



DISCLAIMER:
Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference


DISCLAIMER:
Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference


DISCLAIMER:
Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference

Sir,
With the axis bank credit [protected], I purchased materials for an amount of Rs.31047/- and the due date of remittence was 31/05/10. Till 02/06/10 the amount was not debited from my sb a/c [protected] (as per instruction submitted to the bank for debit). When I enquired with the axis bank authority I understood the software problem they had and talked with the customer care centre. As per their advice I lodged a cheque for the above said amount on 02/06/10. But in the evening when i took the a/c statement i found twice the amount was deducted, So I requested the nagercoil axis bank branch to take necessary steps to divert the excess amount to my sb a/c.

Dear sir,

My march'10 Month bill was due for me on April 12 th 2010 for an amount of 716.95, but I have made the payment online through 10th April 2010 itself, Even though after several calls from my end the same has not been sorted out till now, I have also submitted the transaction receipt, my bank account statement and the lodged compliant vide customer voice form .the are unable to reactivate my services .
but every month bill is generated and getting added up.

Regards
Santhosh Kumar R
Mob: [protected]

Off:[protected]

This is regarding part payment crediting to my home loan account. I had done a part payment of my loan at one of the branches of AXIS bank. Due to system maintenance when I had intimated them about the part payment, they asked me to contact after two days. I did contact after exactly two days for which they replied that the same shall be done. After asking for a statement, I was shocked to see that the same is not credited wheras the loan emi is taken off. After investigation with my bank, the issued cheque was cleared on 18th of may, whereas my due date is 20th of may.
The emi is credited on 25th and the part payment is credited on 31st that too after a lot of persuation and queries.
Now I have been charged for the interest of part payment portion also, even though the clearance was done before the due date, which is quite substantial and over a period of my loan term adds upto a huge amount. I have been asking for proper credit of the part payment before the due date, but they are not ready to respond to the mail inspite of two reminders. Need help from anyone who has faced this situation and how to tackle this. I am planning to go to consumer forum or the banking ombudsman. Need advise.

i had given a request for a cheque book on the 22nd of May 2010 at Paschim vihar Branch where i was committed that my chequebook wud reach me within 5 working days. I receiced a SMS on 25th confirming my request and informing me of the dispatch of the cheque book through OPT courier which i did not receive. again on 29th may 2010 i received a sms from the bank that my cheque book has been dispatched on 29th through BSA courier which also i have not received. Kindly look into the matter

Regards
Sunil Tandon
KSD Developers Pvt Ltd

Dear Concerned,

I preclosed my Axis Bank CAR LOAN - AU[protected] on 6th May 2010 and was assured that all formalities were done and a stop payment order would be issued on my post dated cheques and that I would get back my cheques in a few days.

Inspite of closing the account and getting the letter from Axis, the bank has still deducted an EMI from my account on 1st June 2010.

I have left the city and its difficult to manage to find the bank person on the phone, hoping my best to get a refund asap.

Regards,
Vishal Salunkhe

Dear sir
I am holding axisbank credit card no. [protected]. Ibooked railway ticket by payment through credit card & same was cancelled on 16 / 05 / 2010. Till today 27 / 05 / 2010 / cancellation refund is not credited to my credit card account.
The detail of e mail correspondence with axisbank is as follows - - -



Dear sir
Please find here in attachment the auto debit form duly signed, as
Required by you. Please confirm that you have activated the auto debit
Facility.
Please credit the irctc refund amount this month only so that my debit
Amount will be less, which is quite genuine. I should get the refund
Amount within 4 to 5 days after the cancellation of ticket otherwise
It will be unjustice & i will aproach cosumer forum.

From

Sunit choudhry


On 5 / 25 / 10, grievancecell card <grievancecell. [protected]@axisbank.com> wrote:
> dear mr. Choudhary,
>
> this is with reference to your e - mail below:
>
> we need to inform that, your request for the activation of auto debit
> facility was declined as the auto debit form was not signed by the second
> account holder i. E. Joint account holder.
>
> if you wish to activate the same we request you to kindly send us the scan
> copy of the duly filled and signed auto debit form from your end. You can
> also fax us the same on our fax number[protected].
>
> attached is the auto debit form for your reference.
>
> post receipt of the duly filled and signed auto debit form from your end we
> will initiate the request to activate the same on your credit card account.
>
> the total outstanding amount payable on your credit card account till 31st
> may 2010 is rs. 14, 861. 99. We request you to kindly make the payment of the
> outstanding amount on or before due date.
>
> further, we observe from our records that we have received the refund of rs.
> 1, 534. 92 from irctc and the same has been credited to your axis bank credit
> card account and will be reflecting in the subsequent month statement.
>
> also we take this opportunity to inform you that, you can view your axis
> bank credit card e - mail statements online by visiting www.Axisbank.com or
> click on www.Axispay. Co. In / axisbankccstatements / web / retail / getdates. Aspx
>
> we wish to inform you that the password is of 8 characters. It is a
> combination of the first 4 letters of your name, in upper case, as it
> appears on your monthly card statement (Ignore spaces and periods, if any)
> and the last 4 digits of your 16 - digit credit card number.
>
> you also need adobe reader version 6 or above to open the attached file.
> adobe reader 6 can be downloaded free at
> http: / / www.Adobe.com / products / acrobat / readstep2. Html
>
> once you visit the web site, there is a link on the left side of your web
> page under quick access as "credit card statement". When you click on this
> link, you will have to provide the following information to view your
> e - statement online:
>
> credit card number : 4718 xxxx xxxx xxxx
> card holder name : (Name as appearing on credit card)
> date of birth : (Dd - mm - yyyy)
> card validity date : (Mm - yy)
>
> for any further assistance or clarifications, please write in to us or call
> us on our 24 - hour customer service help line numbers[protected], 1800 209
> 5577,[protected]From bsnl or mtnl landlines) /[protected]].
>
> we appreciate your time and business.
>
> thanks & regards,
> grievance redressal cell.
> axis bank.
>
>
>
> - - - - - original message - - - - -
> from: sunit choudhry ([protected]@gmail.com)
> date: tuesday, may 25, 2010 10:49 am
> to: grievancecell. [protected]@axisbank.com (Grievancecell. [protected]@axisbank.com)
> subject: poor service
>
>
>
>
>
> -
>
> dear sir
> i am holding credit card no [protected]
> i am sorry to say that ur service is not proper for the following reasons.
>
> 1 - i filled as auto debt option for credit card but till today i am not
> able to get the proper confirmation of autodebt, whether it is properly fed
> in ur record or not. I have been calling u on ur toll free no. But of no
> use.
>
> 2 - - i got railway reservation done on 14 / 05 / 2010 by credit card & the same
> was cancelled on 16 / 05 / 2010. But till today refund has not been credited in
> my credit card.
>
> from
> dr. Sunit choudhry mob [protected]
>
> disclaimer:
> information contained and transmitted by this e - mail including any
> attachment is proprietary to axis bank ltd and is intended solely for the
> addressee / s, and may contain information that is privileged, confidential or
> exempt from disclosure under applicable law. Access to this e - mail and / or to
> the attachment by anyone else is unauthorized. If this is a forwarded
> message, the content and the views expressed in this e - mail may not reflect
> those of the bank. If you are not the intended recipient, an agent of the
> intended recipient or a person responsible for delivering the information to
> the named recipient, you are notified that any use, distribution,
> transmission, printing, copying or dissemination of this information in any
> way or in any manner is strictly prohibited.
> if you are not the intended recipient of this mail kindly delete from your
> system and inform the sender.
> there is no guarantee that the integrity of this communication has been
> maintained and nor is this communication free of viruses, interceptions or
> interference
>

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i have an penssion acount at palam coloney delhi [protected].now i setteld in sohana. i wisited in sas nagar branch for check book request four times in four months.twice they send e mail also for check book.but i did not get it.if axis bank issue the check book it delivers it by blue dart,which service is not there at sohana.in all 4 requests i have given note also to send it by registerd post but ball in vain.when ever u go to bank they say fill the form and hand over to resception.so finaly they suggested me to open account at mohali.i deposited all documents but still it is not opendsince 10 days nothing is done to open a new account.
i think it is beter for me to leave such bank for future.
[protected]

Dear sir,

I have applied credit card [protected] of axis bank allahabad branch and get the same & then transfered in uttrakhand in haldwani city and i have updated my address and my mobile no. in the company and i was satisfied with the service if axis bank because i recive the statment of that card timly here in haldwani also, There after my card was expired in april 10 but they have not send me a fresh one ,while i pay the bill timly and there is no dues from my side, while making many calls to there call centre and mailed to there customer service they have genereted the fresh card and send it allahabd address while i want the card on my haldwani office address where my all statment of cards recived, while i have made another complaint no-SERVICE REQUEST NO IS.466627, for delivery the card in my haldwani adress but they have send it again on allahabad adress, now again i have raised the fresh request no[protected], on there call centre but still they are not send my card, please help me to solve this problem.

Thanks & Regards,
Abdul Hafiz
[protected],

Respected Sir,
I am Suranjan Das , have an A/c in Axis Bank Ltd in Dankuni Branch .My A/c no. is [protected]. I have complaint to conjumer forum on 03.05.2010 aganist Dunlop Branch (Axis Bank Ltd. )for , a cancel cheque pass because someone forged my sign and changed the date from[protected] to[protected] in cheque no. 017198 and withdrew Rs 30000 from my A/c from Dunlop branch(Axis Bank). But now i am withdraw this complain aganist Axis Bank Ltd - Dunlop Branch ,for mutual understanding between me and Axis Bank Ltd ( Dunlop Branch).


Regards,
Suranjan Das
(A/c no.-[protected]
Axis Bank Ltd
Dankuni Branch)
Email id- [protected]@gmail.com
Mob-[protected]
Note: Attached scan copy of this mutual understanding with Dunlop Br(Axis Bank Ltd)

hI. I have been an Axis Bank customer for the past 2 years.

They regularly delay Cheque deposits and transferrals citing a a server problem.

As a result I have to wait for days on end without money for my salary deposits.

In addition, the phone banking executives are clueless and the bank branch itself extremely unco-operative.

Kindly never take anaccount in this bank as it is extremely frustrating and pointless.

Has has the worst service I've ever experience with any bank till date.

I am surprised at the customer service provided by you Bank. I have been desperately calling your officials for the improper lien attached to my account when the loan was foreclosed on 21st April itself. I received a call on 6th May that I need to pay a balance of 447 which was also paid within two hours of your request by a net transfer. However, despite the due diligence shown by me in honouring your orders, I find that the bank went ahead and placed a lien on my account. I came from travel on 15th May and have been calling the TNagar office and no one is responsibily answering. I fail to understand how an organization like yours do not have a Business continuity plan and servers are always down.

Since I have been put into mental agony and pain in the last few days, If I do not get a apology mail and NOC that the loan has been closed and lien removed by 5 pm today evening, I will be approaching the Reserve Bank of India and Indian Consumer Complaints for resolution. I am sending a copy of this letter by registered post to them.

My Loan Account number is ppr[protected]

Dear Sir , I am ( WAS ) an NRI account holder with your bank ( AXIS BANK) for the last 3 years having saving account no.[protected] .In november 2009 my debit card was slightly damaged and I had approached your Dehra dun main Axis Bank branch for a new debit card . According to the lady who attended to my complaint I was to get a new debit card within 2 weeks. However even after repeatedly personally approaching your dehra dun main branch several times I was not issued a freshcard and kept on receiving lame excuses like the head office is not repling or attending to my request. I still had faith in your bank and its supposedly efficient staff that on my one such visit I had even invested in your mutual fund launched in Jan 2010 .
I had even personally written a complaint and submitted it by hand to this same lady to send it immediately to your head office but it all was of no use.
Finally today when I called up your bank I was told that my card had been dispatched to my address and had been supposedly received by me 4 months back.
I was shocked and immediately rushed to your dehra dun branch and was told something about an email received by your staff from your head office that my card had been sent to me and also that it had been received by me some 4 months back.
Sir i was so disgusted with this extremely callous handling of my case that I was forced to withdraw all my money from my account and close it permanentely .
Sir , I would like you to personally look into this matter which has forced one of your loyal account holders to be pushed to an extent so much so that he is forced to take such drastic action and break all links with your bank , so that at least in future no one else is made to suffer like I was .
Also do give a reason why I should not initiate any appropriate legal action against you for the ammount of mental harrasement and agony that your staff has caused me .

Regards
Avinash

Dear Sir,
I farrukh, an nri working in Saudi arabia have a housing loan from axis bank, asif ali road, delhi. The loan was opened on[protected] I am paying my loan on time till 20 march 2010.
Last year when I was in delhi I got the letter from axis bank in which they asked for pdc.

I send the pdc according to their requirement. But unfortunately the letter issued by axis bank has mentioned wrong information the account number. The letter is with me which I can produce any time and I can send u the scan copy of it.

Now I am in Saudi Arabia they are disturbing me time to time by sending e mails ,miss calls, calling my brother many times even making every thing clear by sending e mail and phone calls but they keep on blaming me for sending pdc (post dated check) with wrong account number.
I do not wanted any litigation so I send check in favor of axis bank one month back. It was cleared three days back the loan amount 13375/ nri account icici bank I think it must be for april because the due date for may month is 20 may.
I am quite upset in Saudi Arabia by their attitude now they issued me letter at my delhi address as defaulter the last 24 pdc which I sent is still with them.

Apart from money they are giving me mental trauma and social harassment.

Now I want to complain and request you to do something against harassment.
REGARDS
FARRUKH

regarding false promises made to us while opening our account that we will recieve net banking and debit card facility but inspite of several reminders and several visits we have not recieved any satisfactory answere above that your executive is not responding neither picking up the phone we are in a fix whether tyo continue our transactions
from rvb impex pvt ltd.
lajpat nagar new delhi
ac. no .[protected]

My loan EMI directly linked to my savings account was deducted by axis bank but the same amount was also put into lien balance .
Axis bank is the worst bank to contact and get problems sorted out ..
I an trying since 15-20 days on all customer care numbers ,Branch numbers ..They ask for details and then bring some excuse or other not to entertain us ..They gave us some email IDs to send our problem ...The email ids are also mentioned on their website ...but they do not work and email bounces ..

Pathetic Customer Orientation of Axis Bank ...Just changing the Name from UTI to Axis does not make you a MNC bank ...Learn customer care and value their time also ..