Axis Bank Complaints & Reviews

Respected Sir / Madam,

My name is P.K.Seshadri Iyyappa residing at east tambaram, selaiyur and it is pertaining to a mortgage loan applied in the name of S.Srividhya to Axis bank at pallavaram branch.

The bank advertisement details in the net shows it will be a hassle free loan, door step service etc. We have been told that the whole process will take around 15 days. but it has been more than two months and till now no response from the bank officials. This is actually after submitting all the relevant documents in time which are required.

The staff ( may be the group which dealt our case) seem to be very casual on their approach not ensuring their responsibilities of intimating the customer regarding the status of the loan. Atleast they can answer the phones which are made to them but in vain.

when i approached the branch two weeks ago an ASM took over my case and ensured the relevant action will be taken within 7 working days. Its been more than 15 days since then and again the same old story, NO RESPONSE.

When i called up their AVP ( i think Assistant Vice President) he is not aware of the issue totally. He also assured me that he will respond to this but again the same story.

Moreover it is clearly given in their rules and regulations that they need to respond to the customer not later than one month regarding the subject matter whether it is positive or negative.

Since the requirement of money is more essential to me as we are stuck up with finishing a construction. It gives me enormous pressure and disturbing my peace.

Now in this scenario you please suggest me what are all the possibilities or actions can be taken against those officials who are negligent, irresponsible.

Expecting your early reply

seshadri
[protected]@yahoo.com

I AM SUJIT DUTTA OPENING A DEMAT ACCOUNT FROM AXIS BANK LTD HOWRAH BRANCH AND CLOSE IT 2008 DEC BUT TILL 2010 IT DEDUCTED DEMAT ACCOUNT CHARGE FROM MY SEVINGS ACCOUNT ,I HAVE APPLY FOR REFUND MONEY FROM HOWRAH BRANCH(DEBANJAN CHATERJEE)BUT FROM NEAR ABOUT ONE YEAR HE HARASH ME .MY CLINT ID IS 12666085 .PLESE HELP ME


THANKS AND REGARDS
SUJIT DUTTA

REGARDING FULL AND FINAL SETTLEMENT OF ACCOUNT
DEAR SIR I HAD SETTLE DOWN MY AXIS BANK CREDIT CARD ACCOUNT AS PER THE SETTLEMENT LETTER OF THE COMPANY WHICH I HAD RECEIVED AND GIVEN ALL THE CHE QUES TO THE COMPANY AS PER THEIR REQUIREMENT WHOSE RECEIPTS ARE WITH ME. THEY HAVE GIVEN ME TO PAY IN 6 INSTALLMENTS AND OUT OF WHICH ONLY ONE CHEQUE GOT BOUNCED AND LATER AFTER TRYING TO CALL THE AGENCY TO COME AND COLLECT THE ONE CHEQUE AMOUNT WHICH GOT BOUNCED THEY DID NOT RESPOND AND AFTER 4 MONTHS THEY CALLED ME AND ASKED TO PAY THE AMOUNT OF WHICH THE CHEQUE BOUNCED. I HAVE PAID THE AMOUNT AS PER THEIR REQUEST. I THOUGHT THAT MY SETTLEMENT WAS DONE. LATER AFTER 6 MONTHS THEY HAVE SENT ME A NOTICE STATING THAT MY OUTSTANDING PAYMENTS TO AXIS BANK AND KEPT SENDING ME LEGAL NOTICES TOO. I HAVE BEEN TELLING THEM THAT I HAVE GOT THE SETTLEMENT LETTER AND AS PER THEM I HAVE PAID THE AMOUNT. THEN THEY SAID THAT THE SETTLEMENT WAS CAN CELLED. JUST AFTER 1 YEAR NOW HOW COME THEY SAY THAT MY SETTLEMENT WAS CAN CELLED? THEY SAID THAT YOUR SETTLEMENT IS WRONG AND YOU HAVE TO RE SETTLE THE SAME AGAIN AND PAY FOR THE SETTLEMENT .
ONCE WHEN I HAD CLEAR THE PAYMENTS AS PER THEIR LETTER THEN WHY I WILL DO THE SAME AGAIN. DUE TO RECESSION I HAVE LOST MY JOB AND STILL I DO NOT HAVE JOB TO REPAY ANYTHING TO THE BANK. KINDLY HELP ME AND DO THE NEEDFUL.
RAMAKRISHNA RANGUDU

Dear Sir/Madam,

I am putting this complaint against AXIS Bank Home Loan dept.
In Nov 2009, I approached AXIS Bank for Home Loan. I purchased an apartment in Faridabad and made the initial downpayments. Then I got the Registration for the property and applied for Home Loan in
AXIS Bank,
B-319
RG City Center
paharganj
GT gupta road
For loan.

My loan was sanctioned for around 18Lacs

I have submitted all the Original Documents (Agreement paper of my House) along with security cheques in the bank docket.

But AXIS Bank lost my documents and the disbursement could not happen.

Bank has already done TRI-PARTY Agreement with builder.

But its been more than 6 months since my application with the bank for Loan...and nothing is happening, Nobody is bothered to look into it. I am being pressurized from the builder to pay the money, which they are supposed to get as per the agreement.

I am not able to approach other banks for loan as well as AXIS Bank has lost my documents already.

Please help me in getting the loan disbursed

Regards
Vimal Sehgal
IBM
[protected]@gmail.com

Dear all,

I am yogeswaran soundarrajan of NRE,I applied the home loan in Axis bank on April month and i received the loan Sanction letter on[protected]Loan Approval No. AXIS BANK/ (LNPHG)/1831/RAC-Pallavaram/10-11 ),there is a letter from my builder M/S.Prince foundation to release the first part payment as per the contract agreement and still there is no any release from the banker side,please take a immediate action to oblige with first part payment as per the loan agreement.

Note:This how the NRE customer are treating in your bank?


With Regard's,
Yogeswaran Soundarrajan
[protected]
[protected]

Hi

Myself Nunemunthala Satish Kumar, i applied for Cheque book and IConnect nearest bank Moosrambagh ,Hyderabad,AP,

As of now , i dint receive Cheque book and iconnect,

Request you to let me know the status.
Account Details

Account Number : [protected]
Name :Nunemunthala Satish Kumar
Mobile Number:[protected]

Thanks and Regards
Satish Kumar

Dear Sir,
As per IGNOU tieup with Axis bank, Bank will not charges on DD for IGNOU MBA courses ( IGNOU in favour of New Delhi), But Axis bank Delhi Road Rohtak has charges as 56 Rs. per DD on IGNOU favouring New Delhi.
Today (17 Sep, 2010) Axis bank has issued two checks on IGNOU favouring New Delhi and charged as Rs 56 per DD.
Please help me to refund my amount for Two checks (56+56=112 Rs).

checks has been issued on 17 Sep, 2010.

Regards,
SACHIN KUMAR
BHARTI INFRATEL Ltd.
2nd Floor, Narayana Complex,
Civil Road Rohtak.
Mob-[protected]

sir

I have taken credit balance tranfer facility of axis bank credit card no [protected].
I was given a draft no 660467 drawn in favour of my sbi card nom [protected] for Rs 8000/- but same was dated senven month backs as result same was dishonor. I have also intimated to them but there is no response .
but DD amount of Rs 8000/- is debited o my account with processing charges of Rs 190/-.

So I request them to issue me new draft for above or cancel the same by reversing all charges debited to my above Card


Regards

Hi Axis Team,

My Name is Karan Singh and I have accounted with Axis Bank in Palam Village Branch.
This is to inform you that in this branch my pension account and my Pension Acc No. DL/CPM/37064.
But for the month of Feb 2010 my pension not credit in my account, I also complain to my Branch Manager but he said please wait please wait…. I am very upset from your side.

Team pleases looking into this matter and resoled on urgent basis.

Regards,
Mr. Karan Singh
(M) [protected]
Ex-Service Man

Dear Sir/ madam
I have an account with Axis Bank Ltd, Office of JS (Trg) and CAO, 'E' Block, DHQ P.O., New Delhi - 110011. My Account no is [protected].Your bank has not creditted my salary in my account for the month of Jul 2010 Rs-13, 492.00 and Aug 2010 Rs-13, 492.00 (Total Rs-26, 984.00), which is remitted by Naval Pay Office to my account no- [protected]. I already made the complain one week ago but no response.

You are requested to investigate the matter and resolve the issue immediately at your end. I would appreciate an early response.

Thanks

By
NAWAL KISHOR SINGH (164768-Z)
MCELAR-2
Porject Digitap, Indian Navy
Librery Bldg, Goa University
Taleigao Plateau, North Goa - 403 206
Mob:- [protected] Off. tel :[protected]
e mail - [protected]@yahoo.com

I want to invest my money somewhere at that time 1 of the axis bank person came to me regarding sleep in piece account wherein i need to deposite 1000/- Rs. on monthly basis.I completed all the formalities in the month of May 2010 & that guy told me my first installment will hit my account on 7th of June 2010 But unfortunetely that was not hit on 07.06.2010.Then i ask that person once again when it will deducting from my account he told me in the next month it will definately will deduct on 07.07.2010 but again same thing happen.Now i ask that person once again what happen to my mutual fund account he told me madam may be they forgot to submitte your form give me your signature on another form.That time i refuse to give that & i invested my money somewhere else.Now in the month of August on 28.08.2010 i got letter from Karvi computershare pvt.ltd. stating my mutual fund account has open & from 7.09.2010 onwards my EMI will go immediaitely i sent email to axisbankmutualfunds as well as karvicomputershare Pvt. Ltd.that i dont want this policy now as i already invested my money with some other invester then on next day i am trying to contact those people but after a lot search i found 1 no. i.e.[protected]Priyanka from axis mutual fund) she told me to send hard copy of cancellation letter to karvy then they will deactivate this policy.On 31.08.2010 i couriered that letter to karvy hyderabad.Then too they deducted that 1000 rs. on 07.09.2010 without my permission & now they are telling me that account will close after 1 month then i will get my money back.See i am from poor family i need to take care of my house my in lows & my husband now i am not having sufficient money to satisfy our daily needs i cant wait for 1 month to come my money in my account please help me out.

Dear sir , i m ignou student i made a dd of 8200 by case .When i went to axis bank for cancle of dd they denied to cancle it they asking for bank account open only on the name of person made the dd.i m not eligible to open a bank account plz help me. 4 months have passed since i made this .So i request u to plz help me i need that money .I will be gracefull of this act .
Thank you
Name Amit Kumar
Email raj.[protected]@gmail.com

Dear Sir

This is reference to your letter dated 02/09/10 regarding Marking of lien.
In this regard kindly note the following.

Total Purchase as per your Statement Rs 68883.00
Less:- Total Amount deposited Rs 61050.00
Balance Rs 7833.00

According to your statement the balance is Rs 21357.56 Which includes Rs 5475/- late payment fee & Balance is your interest of Rs 8049/-

Previously I have written you regarding my late payment fee.You have reversed only Rs 1050/- out of Rs 5475/- As a credit card costomer I never told you that i will not deposit any amount.you have never send any costomer care executive for any settlement.Therefore
you are requested to send an executive to solve this problem.If you don't withdraw the marking of lien from my account my all cheques will be bounce back.If you agree i can deposit Rs 4000/- at a time and the balance amount as instalment.Please waive my late payment fee.

waiting for your quick response.


Thanking you

Mukherjee
[protected]

Hi

I for got my customer ID of AXIS Bank for login iconnect net banking

My A/c Number: [protected]

Dear Officer In Charge,

My name is Dr.(Ms.) Barnana Sarkar. My Axis Account number is :[protected]

My Axis ATM card was taken in by the Axis ATM machine due to power cut during transaction on 22/08/10, 8.25am ,
ATM ID S1AC4301 RECORD NO. 1807 WITHDRAWAL TRANSACTION DECLINED 056.

Transaction was declined after power resumed. This Axis Bank ATM machine does not have a power back up/inverter.

I blocked my card the same day. I made the complaint to the Axis Bank, C.R.Park Branch (ph:[protected]. I submitted a written application with photocopy of my passport.The person in charge (Bhavna) was very casual and mentioned me that she will call me in 2-3 days , and in case she does not I should call her on this number to check.

After calling her up for ONE WEEK, there was no response. My work timing do not permit to visit the bank on a regular basis as expected by the Axis employees who do not take the courtesy to call their customers who have already given a written complaint.

After two weeks of phone repeated calling Mr.Sudhir informed me that my card has been collected from the machine but it has not been 'registered'. Therefore he cannot tell me when I shall receive the card back and I should keep calling to ask the status of the card.

Until now I am a harassed Axis Bank customer who after repeated phone calls DID NOT receive her card back, who did not lose her card but the Axis ATM machine with no backup took it in, and the Axis employees are inefficient enough not to bother to do the needful. Or perhaps this is called 'customer care' in Axis Bank.

This email is my last resort to request you to please look into the matter and prevent me from further discomfort due to the 'services' provided by Axis Bank. It is highly unprofessional treatment from the bank and discourages the customer and disreputes the name of the organization.

Kindly, take prompt action and return my Debit Card, or else I would be disappointed enough in the Axis Bank Customer Care services and would take required actions to cease all transactions with Axis Bank and close down my account to save further botherations.

Kindly acknowledge this email and please respond.

Sincerely,
Dr.(Ms.)Barnana Sarkar
Acc.No.[protected]
Address: B-230, C.R.Park, New Delhi-110019
Ph: 91-[protected]

I am customer of Axis Bank, a/c [protected].
My company sent money from Panama to my account on 31 Aug 2010, which i didn't receive yet. I visited my bank (Axis - Serampore Branch) and they told me they know nothing about this type of transfer and Mr. Saurabhmoy (Axis Bank) asked the details of the transfer to his email account.
I called customer care and my complaint no. is 4372284.

Still now the complain is in open mode and Mr. Saurabhmoy didn't reply my email( i sent two emails).

THIS IS THE QUALITY OF SERVICE AXIS BANK OFFERING.

Arijit Chatterjee
Serampore

Axis bank is having worst system. the IT of Axis system is worst then any local hardware reparer. its server always remains down, every entry takes hell lot of time. the employees are getting soooo frustated but no one is there in top management to listen to them. Shikha sharma is just focussing on sales but she never cares for her employees. the bank is worst than crap.the server is too slow.the bank softwares are as slow as snail.
hey shikha try to solve the IT system problem to make your employee happy...

I am a saving bank PRIME A/C holder, senior citizen card holder of AXIS bank having my pension A/c . my a/c no. is [protected] . I visisited twice to punjabi bagh branch in last 3 months, but could not get my pass book updated for their server down . Money could not be drawn on 1/9/10 at 10.15 AM as the server is down . NO monthly statements are being sent to Prime A/c HOLDERS till date. What is the use of giving SENIOR CITIZEN CARD , IF bank can not provide services ? There is no care of customer delight , whenever servers are down. Are the bank employees not suppose to take care of A/c Holders during these hours or sit comfortably in their air conditioned office seats ? v.k.chopra

Name PF ESI
Gurdev Chand 1543 9214214
Madan Lal 1638 9213189
Ashok Kumar 1736 5373903
Jai Singh 1783 5373902

House Keeping Services
Name PF ESI

Gaurav 2061 [protected]
Naresh 2079 [protected]

Plz.. CONFIRM THE DEPOSIT OF AMOUNT TO ABOVE PF No's

Dear sir/madam,
I am V.RAJA @ Axis securities and sales ltd working in madurai branch,
Tamilnadu-625011.


DEPT: HOMELOAN

DESIGNATION: BUSINESS EXECUTIVE
EMPLOYEE CODE: 23509(ASL/MAU)

Iam working this organization since 11.06.2008 to 12.08.2010 a leave oral inform from madurai branch manager. Not submit to writing leave letter,because unavoidable personal reason.I went to sales office to meet Mr.BM.On 25.08.2010 @3.40P.M. on that time BM in available but not permit to meet me. my resgination letter submitted, but not accept it.
Now asking that without resignation letter is insist me to surrender my emp. id card,reward card,bajaj mediclaim card, WHAT CAN I DO SIR ? Iam a continuous performance in the sales field for the past 22months.

Regards,
V.Raja