Axis Bank Complaints & Reviews

Too much Consolidation charges debited from my account as follows.

DATE DESCRIPTION CHARGES
26 Dec 2009 Consolidated Charges for A/c 12,100.00
26 Dec 2009 Service Tax @10.30% on Charge 1,246.30

Application given to the manager Axis bank, Nizampura branch, vadodara. Still after six months there is no reversal for these charges.

I have been given axis bank travel card (card no: [protected]) from my company Globallogic India pvt ltd for the onsite visit in United states. During the visit. I lost my internet login password. Called the cutomer care, they told me to write a mail to travel.[protected]@axisbank.com giving all the required information for the card and its a chargable service. I wrote a mail to the travle.[protected]@axisbank.com on saturday 2pm. As per the customer care, it should be given within 48 hours with no conditions attached. But now its wednesday 2pm. I have not got any reply on the mail. Neither they do have a backup plan for the delay in the service. I am suffering for the past 4.5 days as i am due to make an important transaction and the person is asking for the money. Due to lack on service from axisbank, customer is facing hell lot of problem without money in the foreign country. And no matter how many times one calls at their customer care, they dont tell what is the status of your complaint. and all the time an assurance that you will get it by today evening. Sorry but i am realy in a painful situation due to delay in the service of axisbank for which they charge money. And their is no penalty from their side on behalf of delay in service. Customers are fooled to large extent.

Inspite of informing the bank of my intention to pay through cheques the bank has submitted PDC through ECS and has charged for the Cheque returns.
The bank is now refusing to release the balance of sanctioned amount as per the status of completion of the housing project stating the Cheque returns as a reason. All my mails to HL.[protected]@axisbank.com,RBO.[protected]@axisbank.com,[protected]@axisbank.co...⇄ have met with either no resopnse or "We are looking into it Response".
I am neither able to cancel the flat booked as the bulider cant refund the amount or pay for it as a result of this.
Home Loan Account number :-PH[protected]
Customer :- Girish.P
Contact Number :- [protected]

Hi,

This is to bring under your immediate attention that My spouse Mrs. Vandana Malhotra is holding an account (#[protected]) with Axis Bank Punjabi Bagh Branch. This account was opened last year as a “ZERO” Balance account and I deposited INR 2,000 initially and later INR 3,000.

Both the amounts are my younger daughter’s piggy bank collection. Today when I went to the Punjabi Bagh branch to withdraw the money I was SHOCKED to see that there is only Approximately INR 2,600 only left in the account. I was later told that this is a NORMAL account and there are some deductions happened on the account of improper balance.

I headed to the Branch Manager’s office and Mr. Sunil Malhotra (Branch Manager) confirmed me that this is NORMAL account and not a ZERO balance one. I explained him everything but he RUDELY ignored my statements and tried to prove me wrong. HE was ALSO denied that for one year I have not get any welcome kit or statement till date. BUT I AM SAYING EVERYBIT is TRUE.

Later, when I explained that this my daughter’s money and wanted to keep it safe with your BANK of esteem. He said that he “MIGHT” help me on a condition that first I need to maintain the INR 5,000 balance again in the account and ALSO ASKED ME to GIVE ME SOME REFERENCES for new accounts only then he will THINK of reversing those charges.

I NEED YOUR IMMEDIATE ATTENTION AS I NEED THIS MONEY URGENTLY. ELSE I WILL BE FORCED TO GO TO THE CONSUMER COURT.

Regards,
Pawan
[protected]

Hi,

In continuation of my previous mail.

Mr. Sunil also told me that. Amit Biswas who got the account in question opened might have “LIED” to him and that is the reason he has APPROVED the account.

THIS CLEARLY SHOWS HOW FILTHY YOUR SYSTEM you just WANT customers and MONEY that is it….AND YOU ARE EARNING IT WELL by “CHEATING” customers like me….

I AM HAPLESS AND WANT MY WHOLE MONEY BACK WITH INTEREST….

Pawan
[protected]

Hi,
I am not able to find my customer ID.. my account number [protected]
Please help me
muhammed unaise v
[protected]

respected sir,
i lost my Axis debit card on 26-6-10.
account no: [protected]
i request you to block the card as early as possible.
thanking you,
YASHI BAHUGUNA
contact no: [protected]
[protected]

I, Director & 50% shareholder of my Private Limited company registered in Delhi and I am currently residing at Kolkata since Nov’09 and had not visited / verified/ / approved / signed any document for opening the current account no.[protected] in Greater Kailash-I branch of Axis Bank in Delhi.
On proving my directorship in the company and sending them all the copy of the documents, they had freezed the account on 15.03.2010, but on regular request have not flourished the details of transaction made on my company's name.
An online complaint was registered with Banking Ombudsman on 17.04.2010, they replied that the case is fraud and comes under DBS (division of banking supervision - RBI) on 06.05.2010, the same was also forwarded to DBS.
I request an immediate help to gain all the details related to the above mentioned current account since the opening of the account, along with people involved in opening and operating this account inside & outside Axis bank in my company’s name and make them compensate for the illegal activities and help me realize my company's money.
Thanking you.

Respected Sir / Madam...
I m an account holder of Axis Bank since 2 years but i hav been facing problems rigoursly.
Invalid transactions hav been the major problem with which m dealing always....Money is being deducted from my account without my permission and when enquired they is inadequate information provided from the bank. So i request u to take the possible action asap...
m also attaching the mini statement of my account which is taken on 27 june and the mini statement contains the transaction detail of 28 june also...which shows their irresponsiveness towards the customer...

Regards...
Arpit Kapoor
New Delhi

Hi,

This is Gopa Das savings account [protected] received a letter from Axis Bank dated 30th april 2010 that there is a debit balance in my account.

But I deposited a cheque of Rs 13000 on 11/05/2010 at Axis Vasai West branch but it was returned through courier to me stating that A/c Freeze/Blocked.

My queires are:
1. Why the cheque has been returned if there is a debit balance.
2. Without any information how the account has been freezed/blocked.
3. If the account has been freezed how the debit balace occured.

Inspite of repeated follow up the bank is not responding. Kindly help and this is also affecting my CIBIL report.

Hi,

This is Gopa S Das here Credit card no [protected] received last statement of my Axis Bank credit card on Feb10 and the total payment due was Rs35803.32/-. Comfirming with customer care of the bank I made a cheque payment of Rs 34902.32/-(chq no.749000 of SBI) which got cleared on 08/04/10.

But till date with continous follow up with customer care (Request No.405600) i have not received any No Dues Certificate from them.

Kindly let me know the process how to receive the same in hard copy as I was told by customer care that the same will be receive by me through courier service within 15 days of my payment get cleared.

My sanction letter no.AXIS/10/HL/23455 DT 01.06.2010 vide which I had been sanction loan of Rs.2503787. As per various verbal communication I was assured that I will be disbursed loan on or before 21.06.2010. I was satisfied with the credit delivery system of the bank. But I came to a sudden shock when various queries were raised on 19.06.2010 on flimsy ground such as approval of property, legal issues, spelling difference in name for which ID was submitted to be supported by affadavit and inspite of submitted affadavit dealing person, Udayan, was not satisfied and forced some corrections to delay disbursement and these modes were effected in piecemeal which all were pre sanction aspect and I was very much harassed while I Called the seller of the house to effect registered sale deed in anticipation of disbursement. It came to a sudden shock today that Mr. Udayan dictated on telephone that he will not disburse loan without 36 post dated cheques. I requested him not to delay the case as 24 post dated cheques and pre emi cheque alongwith full value cheque (undated) already submitted and there is no rationale to delay disbursement any further as application included submission of 12/24/36 cheques and so the sanction letter. I also requested him to submit balance 12 cheques within a span of 3-4 days but he obstinately refused to pay heed to my request. Sir, I would request you to advise the staff to be practical and all pre sanction aspects should be seen before conveying sanction. I had committed to vendor in anticipation of disbursement and my reputation is at stake and help me to issue disbursement cheques, failing which I will be forced to take refuge of some forum like banking ombudsman.
Mahesh Kumar Rustagi
M [protected],[protected]
email id : [protected]@yahoo.co.in

Bhopal MP Nagar branch of AXIS Bank has dishonored my ECS for the premium payment to LIC for the policy No[protected] Reference Code –[protected] for the payment of Rs. 1021/= on 24/05/2010.
Though the sufficient fund was maintained in the account.
Moreover the bank has not even bothered to inform me.
When enquired the reply was that we have changed our banking software ( finacle…etc) so this has happened............ without expressing any regret . And even saying that we are levying any charge from you for dishonoring........ great service culture of so called best bank
On account of this LIC has discontinued my policy.


Harsh Sharma
[protected]

Hi,
My name is P.S.Naidu, and a resident of Geetanjali Enclave, New Delhi.and I have savings bank account # [protected] with Bank of Maharastra, Press Enclave branch. On the 10th of June 2010 I went to the ATM to withdraw Rs 12,500/- I was in a hurry as I had to catch a flight and there was long line of people outside I just collected the cash and rushed out. I was not aware till the next day in Bombay that instead of actual amount the machine dispensed Rs 10,000 but my account was debited by Rs 12,500/-.Is there anyway this problem could be addressed?. On the hind sight even if I would have counted there who could have addressed my problem, the security gaurd?
The details of the withdrawl slip are as follows.Atm Geetanjali Enclave, Malviya Nagar,Date : 10 June, 2010,Time : 11.25 AM,Term : S1 AND152,Record number is 9126, and the last four digits of my debit card are 7623.
My contact details are My mobile phone # is[protected] and my mail id is [protected]@aol.in.
Thanks
P.S.Naidu.

My sister has S/B account in Faridabad Branch of Axis Bank. She had deposited a cheque in the drop box at Sahibabad(Ghaziabad) on 19.5.10.After a few days a telephone call was received from the said bank that there was some mistake in writing the cheque and that the same was being returned by courier. When the cheque was not received after quite a few days, inquiries were made and it was told that the cheque was sent sent at her old Faridabad address, when my sister had already got the address changed five years back and was receiving all communications including cheque books etc at the new address at Sahibabad. Now one week has lapsed but the cheque has not been received back from the said bank.

I am an AXIS bank customer, I tried withdrawing (1500/=Rs two times.Total amount=3000/- Rs) money from HDFC bank ATM, Sector-4,Panchkula, on 12th June,2010, unfortunately the ATM machine did not dispense the money but amount debited from my account. When I called customer care and logged complaint on this (0145296 on 11/06/2010) they said, it would take 2 to 12 working days. Even after (12/06/2010) I did not get my money back in my account.

Please do the needful at the earliest. My contact number is [protected]. Parvinder Singh Bhatia

Dear Friends
In my professional and personal life I am going close all accounts & relation with Axis bank. I will never be with Axis Bank in my future.

as a your well wisher and as my social duty to aware you too, to protect you from such incidence happened with me , please read the below incidence , think, protect yourself and aware your friends also if you think there was something wrong happened with me , and at last 'be unite (all common people)' and take strong decision , be cos "bank hum (common people) se he " as we are with bank ;

"On 24-09-09 at solan branch I submitted / completed all formalities to close the Acc. no.[protected] with Axis Bank. however before closing the account I checked the balance (ATM outside the bank and it was more than / about 1000 Rs.)
I can withdraw that money at that same time and can make the balance Rs.0.0 , and can left the account, but as a common man and good customer of Axis Bank i still preffer to close the account systematically , which results ME as loss of Rs. 750/-

Axis bank' s system arises some question to me and i also asked to bank as below :

1) Is it my fault to follow the system ?

2)After closing the the acc. on 24-09-09. i have no right to withdraw that money. why my acc. was closed on 06.10.2009 ? (after about 12 days)

3) who was the owner of this account after/in between 24-09-09 to 06-10-09 ?

4) WHY MY MONEY WAS DEDUCTED after 24-09-09 ?

5) WHAT IS THE CARE AXIS BANK DO FOR THEIR CUSTOMERS?"

Even bank was also unable to answer any of these question except these words "We apologise for the delay in account closure and the loss caused to you"

Today bank has send me the Pay Order of about Rs. 250 only.
Deducted Rs. 750 was the income of my very HARD WORK and it's my strong belief that bank will never rise with doing this ...............

[AT LAST , IF SOMEONE IN BANK WAS HELPED ME AT THEIR END , I WOULD LIKE TO THANKS FOR HIM/HER, FOR THEIR CO-OPERATION AND EFFORTS]

THANKS AND REGARDS
JITENDER KUMAR (JITU)
[protected]






--- On Mon, 7/6/10, Devjyoti.[protected]@axisbank.com <Devjyoti.[protected]@axisbank.com> wrote:


From: Devjyoti.[protected]@axisbank.com <Devjyoti.[protected]@axisbank.com>
Subject: Re: CUSTOMER EMAIL TO NZH ID - JITENDER THAKUR
To: [protected]@yahoo.co.in
Cc: Greenpark.[protected]@axisbank.com, Archna.[protected]@axisbank.com
Date: Monday, 7 June, 2010, 9:24 PM

Dear Sir,
We have dispatched the payorder of Rs. 252.90/- to your address on 07/06/2010, will reach to you within 2-3 day.

JITENDER KUMAR
S/O SH. RAM SAVRUP
V.P.O DOMEHAR (BANI)
TEH. KANDAGHAT DISTT. SOLAN
HIMACHAL PRADESH PIN- 173215

Thanks and Regards

Devjyoti Chakrabarty
Axis Bank Ltd
Greenpark Branch
New Delhi
Ph :[protected]
Mob. [protected]
K-12 Greenpark Branch
New Delhi-110016

-----Forwarded by Devjyoti Chakrobarty/EXE/015/AXISBank on 06/07/2010 09:21PM -----

To: Devjyoti.[protected]@axisbank.com
From: jitender thakur <[protected]@yahoo.co.in>
Date: 06/03/2010 01:56PM
Cc: Greenpark.[protected]@axisbank.com, Archna.[protected]@axisbank.com, nri.[protected]@axisbank.com
Subject: Re: CUSTOMER EMAIL TO NZH ID - JITENDER THAKUR

Dear Madam,
I think Bank' apologies should be only for the some delay in process but never for the loss of the customer's money

1) I am happy that my suggestions are important for bank.

2) As this time you not mentioned the amount of PO , I hopefully waiting for the PO of amount about Rs. 1000/- send by you after Corrective action to one of the below addresses :

JITENDER KUMAR
OFFICER QUALITY CONTROL (UNIT-1)
PANACEA BIOTEC LTD.
VILL. MALPUR P.O. BHUD
BADDI TEH. NALAGARH
HIMACHAL PRADESH

OR
JITENDER KUMAR
S/O SH. RAM SAVRUP
V.P.O DOMEHAR (BANI)
TEH. KANDAGHAT DISTT. SOLAN
HIMACHAL PRADESH PIN- 173215

and if there is still some problem with PO amount. than please don't sent the PO of Rs. 252 etc.......................

As a common man and have busy schedule i can't do more efforts and my hope is only with Axis Bank AND it's improved system.

At last i have decided that my relation/conversation with Axis bank either it ENDS or STARTS with BAD or GOOD RESULT , I am going to tell thousands of comman people around me because it's my Social duty .

Definatly good result will increase the faith on Axis bank

Thanks and Regards
Jitender Kumar
([protected])





--- On Wed, 2/6/10, Devjyoti.[protected]@axisbank.com <Devjyoti.[protected]@axisbank.com> wrote:


From: Devjyoti.[protected]@axisbank.com <Devjyoti.[protected]@axisbank.com>
Subject: Re: CUSTOMER EMAIL TO NZH ID - JITENDER THAKUR
To: [protected]@yahoo.co.in
Cc: Greenpark.[protected]@axisbank.com, Archna.[protected]@axisbank.com
Date: Wednesday, 2 June, 2010, 8:26 PM

Dear Sir,

We apologise for the delay in account closure and the loss caused to you, but we are happy to take your suggestion and to improve our services.

The address was of 201, Aashirwad Complex Green Park i.e., your Company's address.

Please forward us your address so that your PO can be dispatched.

Thanks for banking with us.

Thanks and Regards

Devjyoti Chakrabarty
Axis Bank Ltd
Greenpark Branch
New Delhi
Ph :[protected]
Mob. [protected]
K-12 Greenpark Branch
New Delhi-110016

-----Forwarded by Devjyoti Chakrobarty/EXE/015/AXISBank on 06/02/2010 08:13PM -----

To: Devjyoti.[protected]@axisbank.com
From: jitender thakur <[protected]@yahoo.co.in>
Date: 05/27/2010 11:25AM
Cc: Archna.[protected]@axisbank.com, Greenpark.[protected]@axisbank.com, nri.[protected]@axisbank.com
Subject: Re: CUSTOMER EMAIL TO NZH ID - JITENDER THAKUR

Dear Madam,
Thanks for taking initiative for my Acc. no.[protected], however my efforts are not only to withdraw Rs. 252.90/- but i always wants the improvement in your/axis bank . as I closed the account than i don't think that THE bank need my suggestions (as some of suggestions i already given to you in my last mail).

On 24-09-09 at solan branch i submitted / completed all formalities to close the Acc. no.[protected] . however before closing the account i checked the balance (ATM outside the bank and it was more than / about 1000 Rs.)
I can withraw that money at that same time and can make the balance Rs.0.0 , and can left the account, but as a common man and good customer of your' Bank i still preffer to close the account systematically , which results as loss os Rs. 750/-

But axis bank' s system arises some question to me as:
1) Is it my fault to follow the system ?

2)After closing the the acc. on 24-09-09 i have no right to withraw that money.why my acc. was closed on 06.10.2009 ?

3) who was the owner of this account after/in between 24-09-09 to 06-10-09 ?

4) WHY MY MONEY WAS DEDUCTED ?

5) WHAT IS THE CARE AXIS BANK DO FOR THEIR CUSTOMERS?

AS I ALREADY BELIEVE IN LONG TERM RELATIONSHIP, PLESE DO THE FAVOURABLE ACTION , PLESE HELP ME AS YOU CAN PROFESSIONALLY AS WELL AS PERSONALY
Plese provide the address you was send the last draft and who gives you the reason Party Shifted. is it the Promed's head office or my village Address
thanks And regards
Jitender Kumar Thakur
[protected]
(Common man)

--- On Wed, 26/5/10, Devjyoti.[protected]@axisbank.com <Devjyoti.[protected]@axisbank.com> wrote:


From: Devjyoti.[protected]@axisbank.com <Devjyoti.[protected]@axisbank.com>
Subject: CUSTOMER EMAIL TO NZH ID - JITENDER THAKUR
To: [protected]@yahoo.co.in
Cc: Greenpark.[protected]@axisbank.com, Archna.[protected]@axisbank.com
Date: Wednesday, 26 May, 2010, 9:36 PM

Dear Sir,
The following account has been closed on 06.10.2009 and the Payorder of Rs. 252.90/- is been dispatched to customer address, which is been returned on 19.11.2009 due to the reason Party Shifted. As we have recieved the closure request on the same day when account was closed the charges was already levied on account. So please provide us the current communication address so we can dispatch the payorder to you.

Thanks and Regards

Devjyoti Chakrabarty
Axis Bank Ltd
Greenpark Branch
New Delhi
Ph :[protected]
Mob. [protected]
K-12 Greenpark Branch
New Delhi-110016

-----Forwarded by Devjyoti Chakrobarty/EXE/015/AXISBank on 05/26/2010 09:14PM -----

To: Archna Nangia/MGR/015/AXISBank
From: Greenpark Operationshead/015/AXISBank
Date: 05/26/2010 01:36PM
Cc: Devjyoti Chakrobarty/EXE/015/AXISBank
Subject: CUSTOMER EMAIL TO NZH ID - JITENDER THAKUR

Pl look into this complaint and let me know the status/This is o/s in CRMS-URGENT
-----Forwarded by Greenpark Operationshead/015/AXISBank on 05/26/2010 01:32PM -----

To: "015OH" <Greenpark.[protected]@axisbank.com>, "015BH" <Greenpark.[protected]@axisbank.com>
From: "RBO Support" <RBO.[protected]@axisbank.com>
Date: 05/20/2010 04:54PM
cc: "Tridib Hazra/AVP/RBO/002/[protected]@AXISBank" <Tridib.[protected]@AXISBank.COM>, "Suhas Ramesh Rele/JE/RBO/002/[protected]@AXISBank" <Suhas.[protected]@AXISBank.COM>
Subject: RE:'AXISIBRM=[protected]' CUSTOMER EMAIL TO NZH ID - JITENDER THAKUR

Dear Sir/Madam,

We request your immediate intervention in resolution of the enclosed email to NZH ID, under advise to us.

In case the resolution is likely to take time, the same may clearly be indicated in your communication to the customer so that repeated reminders are avoided

After the said case has been resolved, please send us the copy of communication send to customer via mail/letter, on basis of which we can close the case in CRMS.

We have lodged the case from our end in New CRMS. http://10.1.6.220/CRMS_V2/login.aspx

Regards

Tridib Hazra
AVP (RBO)
RBO Support Team
[protected]/661/660/659/PS


-----Original Message-----
From: jitender thakur ( [protected]@yahoo.co.in )
Date: Wednesday, May 19, 2010 12:49 PM
To: nri.[protected]@axisbank.com ( nri.[protected]@axisbank.com )
Cc: [protected]@axisbank.com ( [protected]@axisbank.com )
Subject: SUGESSION AND COMPLAINT

please forward this mail to concernd dept. because i do not know where i should send this mail

--- On Thu, 13/5/10, jitender thakur <[protected]@yahoo.co.in> wrote:


From: jitender thakur <[protected]@yahoo.co.in>
Subject: SUGESSION AND COMPLAINT
To: [protected]@axisbank.com
Date: Thursday, 13 May, 2010, 7:08 AM

dear sir
i have some suggesion and complaints as below:

1) i have account with axis bank Acc. no.[protected] (jitender kumar) which was selary acc. (green park new delhi).and after some time converted to saving account. whewr some minimum amount should be maintained.
Common people live in a non formal way and may forget to maintain that balance, bank should contect and inform to account holder at least one time by direct or indirect way before or after one dedction. there should be some provision to save cutomer's money.

2) Acc. no.[protected] : there was no any contect or information to me before an after many dedution .

3) On 24-09-09 at solan branch i submitted / completed all formalities to close the Acc. no.[protected] . and about after 6 month . i have not got the my money back (acc. balance) at my all contect address, how ever my acc. no.[protected] is now closed



if there was some provision to save costomer/ my money..........then there was no need to close my Acc. no.[protected] / relationship, which may be now forever closed

REGARDS
JITENDER KUMAR
(COMMON PEOPLE)
[protected]



DISCLAIMER:
Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference


DISCLAIMER:
Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference


DISCLAIMER:
Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference

Sir,
With the axis bank credit [protected], I purchased materials for an amount of Rs.31047/- and the due date of remittence was 31/05/10. Till 02/06/10 the amount was not debited from my sb a/c [protected] (as per instruction submitted to the bank for debit). When I enquired with the axis bank authority I understood the software problem they had and talked with the customer care centre. As per their advice I lodged a cheque for the above said amount on 02/06/10. But in the evening when i took the a/c statement i found twice the amount was deducted, So I requested the nagercoil axis bank branch to take necessary steps to divert the excess amount to my sb a/c.

Dear sir,

My march'10 Month bill was due for me on April 12 th 2010 for an amount of 716.95, but I have made the payment online through 10th April 2010 itself, Even though after several calls from my end the same has not been sorted out till now, I have also submitted the transaction receipt, my bank account statement and the lodged compliant vide customer voice form .the are unable to reactivate my services .
but every month bill is generated and getting added up.

Regards
Santhosh Kumar R
Mob: [protected]

Off:[protected]

This is regarding part payment crediting to my home loan account. I had done a part payment of my loan at one of the branches of AXIS bank. Due to system maintenance when I had intimated them about the part payment, they asked me to contact after two days. I did contact after exactly two days for which they replied that the same shall be done. After asking for a statement, I was shocked to see that the same is not credited wheras the loan emi is taken off. After investigation with my bank, the issued cheque was cleared on 18th of may, whereas my due date is 20th of may.
The emi is credited on 25th and the part payment is credited on 31st that too after a lot of persuation and queries.
Now I have been charged for the interest of part payment portion also, even though the clearance was done before the due date, which is quite substantial and over a period of my loan term adds upto a huge amount. I have been asking for proper credit of the part payment before the due date, but they are not ready to respond to the mail inspite of two reminders. Need help from anyone who has faced this situation and how to tackle this. I am planning to go to consumer forum or the banking ombudsman. Need advise.

i had given a request for a cheque book on the 22nd of May 2010 at Paschim vihar Branch where i was committed that my chequebook wud reach me within 5 working days. I receiced a SMS on 25th confirming my request and informing me of the dispatch of the cheque book through OPT courier which i did not receive. again on 29th may 2010 i received a sms from the bank that my cheque book has been dispatched on 29th through BSA courier which also i have not received. Kindly look into the matter

Regards
Sunil Tandon
KSD Developers Pvt Ltd