[Resolved] Axis Bank — miss use atm card | |
Sir, I want to inform you that i have a saving A/c with axis bank at Shakti Nagar Branch, Delhi - 110007. My saving A/c No. is [protected]on the name of Mrs. Lalita Birla. I have deposited Rs.5500/- for A/c opening. My ATM card & PIN No. both has been delivered to an unknown person through delivery boy of branch. He has withdrawn Rs.5000/- from my A/c. I have complaint about it in branch & the officers enquired all about the matter and assured me to pay the amout. But from last month I am going daily to branch but your officers are not answering satisfactory. So, I request you to please look about the matter and settle it as soon as possible. Lalita Birla A/c no.[protected] Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
To,
The Manager,
Axis Bank LTD.
SUB: Request for enquiry of lost cash amount of Rs.35, 318 from the savings bank Account No: [protected](Arpita deb).
Respected Sir,
With due respect, I would like to state that I Arpita Deb bearing the Account (No.[protected] have found that
an amount of Rs. 35, 318 has been misplaced from my account without my knowledge.The ATM card was issued to me by Silchar Branch.From past 6 years I have been studing in St.Petersburg.I completed my MBBS and came back to India on June, 2009.
Presently I am in Delhi preparing myself for MCI test.Regular transactions have been made from Delhi.On 3rd Dec, 2009 my father have deposited Rs.20, 000 in my acoount.So in order to widrew the money I inserted the ATM card and found that the amount of Rs.35, 318 was missing from my account.So, immediately I contacted the Silchar Branch Authority regarding the matter.I have sent an application from delhi to the bank authority in silchar on 4th Dec, 2009.The Application was recieved on 7th Dec, 2009.My parents have also submitted an application on 4th Dec, 2009.They went to the Bank every alternate day requesting the manager to investigate the matter but yet the problem is not solved.It has been more than 2 months that our problem is not solved.It seems that the transaction has been done by the Russian federation.So, as i am in delhi and only 1 ATM card has been issued by the bank how come the transaction can be done in Russia.When we consulted the Silchar Branch authority regarding the transaction they have handed over a bank statement for A/C No: [protected] regarding the transaction which is not the solution of the ATM dispute.Till today neither the amount have been returned in the aforsaid account nor any satisfactory reply have been given by the Bank Authority.My studies are hampered due to the loss of the amount.The Transaction shown as per statement:-
1) 1/12/2009-CASH ATM/[protected]/301109/19:24/1000.00/643.
2) 1/12/2009-CASH ATM/[protected]/301109/19:25/7500.00/643.
3) 1/12/2009-CASH ATM/[protected]/301109/19:25/7500.00/643.
4) 1/12/2009-CASH ATM/[protected]/301109/19:26/5000.00/643.
I did not make the above transactions.So, i would like to know-
a) How can such an amount be missing from my account?
b) Where is the bank security which is being promised to be given to the Account/Card holders?
I therefore earnestly request you to investigate the matter and help me in getting back the lost amount as soon as possible.Awaiting for your quick action as it will be highly appreciated.Please consider my case sympathitically and do Whatever is further needed.
Thanking you,
Your's faithfully,
Arpita deb.
Dt: 29/01/2010.
Contact no: [protected].
The Manager,
Axis Bank LTD.
SUB: Request for enquiry of lost cash amount of Rs.35, 318 from the savings bank Account No: [protected](Arpita deb).
Respected Sir,
With due respect, I would like to state that I Arpita Deb bearing the Account (No.[protected] have found that
an amount of Rs. 35, 318 has been misplaced from my account without my knowledge.The ATM card was issued to me by Silchar Branch.From past 6 years I have been studing in St.Petersburg.I completed my MBBS and came back to India on June, 2009.
Presently I am in Delhi preparing myself for MCI test.Regular transactions have been made from Delhi.On 3rd Dec, 2009 my father have deposited Rs.20, 000 in my acoount.So in order to widrew the money I inserted the ATM card and found that the amount of Rs.35, 318 was missing from my account.So, immediately I contacted the Silchar Branch Authority regarding the matter.I have sent an application from delhi to the bank authority in silchar on 4th Dec, 2009.The Application was recieved on 7th Dec, 2009.My parents have also submitted an application on 4th Dec, 2009.They went to the Bank every alternate day requesting the manager to investigate the matter but yet the problem is not solved.It has been more than 2 months that our problem is not solved.It seems that the transaction has been done by the Russian federation.So, as i am in delhi and only 1 ATM card has been issued by the bank how come the transaction can be done in Russia.When we consulted the Silchar Branch authority regarding the transaction they have handed over a bank statement for A/C No: [protected] regarding the transaction which is not the solution of the ATM dispute.Till today neither the amount have been returned in the aforsaid account nor any satisfactory reply have been given by the Bank Authority.My studies are hampered due to the loss of the amount.The Transaction shown as per statement:-
1) 1/12/2009-CASH ATM/[protected]/301109/19:24/1000.00/643.
2) 1/12/2009-CASH ATM/[protected]/301109/19:25/7500.00/643.
3) 1/12/2009-CASH ATM/[protected]/301109/19:25/7500.00/643.
4) 1/12/2009-CASH ATM/[protected]/301109/19:26/5000.00/643.
I did not make the above transactions.So, i would like to know-
a) How can such an amount be missing from my account?
b) Where is the bank security which is being promised to be given to the Account/Card holders?
I therefore earnestly request you to investigate the matter and help me in getting back the lost amount as soon as possible.Awaiting for your quick action as it will be highly appreciated.Please consider my case sympathitically and do Whatever is further needed.
Thanking you,
Your's faithfully,
Arpita deb.
Dt: 29/01/2010.
Contact no: [protected].
From
V.R. Nafeez Ahamed,
116/6, Aliyar Street,
Dharnampet,
Gudiyattam – 632602,
E.mail: VR.[protected]@gmail.Com.
Mobile No: [protected]
Respected Sir,
I am having S.B A/c in State Bank of India Sathuvachri Branch and My A/c No is [protected].
I attended to draw Cash from Axis Bank Gudiyattam (ATMID: SIAC 5234) ATM for Rs. 10000/- on 4.8.2009 at 20.30 hours, which was unsuccessful but this attempt have been debited to my account. Which I didn’t notice so for. I update my passbook only recently, and also have been called for reconciliation by State Bank of India, Sathuvachari branch. I would appreciate if I am given the copy of JPLOG of the said transaction to enable me to claim the excess amount debited.
Neither, I pocess the transaction slip wended by the ATM machine on: 4.8.2009 nor the entry traceable in ATM website by my banker the delay is regretted and I request you kindly oblige.
The above representation gives by me to the Branch Manger, Axis bank, Vellore Branch. They refuse my respresention and said that we have no power of give JPLOG.
V.R. Nafeez Ahamed,
116/6, Aliyar Street,
Dharnampet,
Gudiyattam – 632602,
E.mail: VR.[protected]@gmail.Com.
Mobile No: [protected]
Respected Sir,
I am having S.B A/c in State Bank of India Sathuvachri Branch and My A/c No is [protected].
I attended to draw Cash from Axis Bank Gudiyattam (ATMID: SIAC 5234) ATM for Rs. 10000/- on 4.8.2009 at 20.30 hours, which was unsuccessful but this attempt have been debited to my account. Which I didn’t notice so for. I update my passbook only recently, and also have been called for reconciliation by State Bank of India, Sathuvachari branch. I would appreciate if I am given the copy of JPLOG of the said transaction to enable me to claim the excess amount debited.
Neither, I pocess the transaction slip wended by the ATM machine on: 4.8.2009 nor the entry traceable in ATM website by my banker the delay is regretted and I request you kindly oblige.
The above representation gives by me to the Branch Manger, Axis bank, Vellore Branch. They refuse my respresention and said that we have no power of give JPLOG.
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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The Manager,
Axis Bank LTD.
SUB: Request for enquiry of lost cash amount of Rs.35, 318 from the savings bank Account No: [protected](Arpita deb).
Respected Sir,
With due respect, I would like to state that I Arpita Deb bearing the Account (No.[protected] have found that
an amount of Rs. 35, 318 has been misplaced from my account without my knowledge.The ATM card was issued to me by Silchar Branch.From past 6 years I have been studing in St.Petersburg.I completed my MBBS and came back to India on June, 2009.
Presently I am in Delhi preparing myself for MCI test.Regular transactions have been made from Delhi.On 3rd Dec, 2009 my father have deposited Rs.20, 000 in my acoount.So in order to widrew the money I inserted the ATM card and found that the amount of Rs.35, 318 was missing from my account.So, immediately I contacted the Silchar Branch Authority regarding the matter.I have sent an application from delhi to the bank authority in silchar on 4th Dec, 2009.The Application was recieved on 7th Dec, 2009.My parents have also submitted an application on 4th Dec, 2009.They went to the Bank every alternate day requesting the manager to investigate the matter but yet the problem is not solved.It has been more than 2 months that our problem is not solved.It seems that the transaction has been done by the Russian federation.So, as i am in delhi and only 1 ATM card has been issued by the bank how come the transaction can be done in Russia.When we consulted the Silchar Branch authority regarding the transaction they have handed over a bank statement for A/C No: [protected] regarding the transaction which is not the solution of the ATM dispute.Till today neither the amount have been returned in the aforsaid account nor any satisfactory reply have been given by the Bank Authority.My studies are hampered due to the loss of the amount.The Transaction shown as per statement:-
1) 1/12/2009-CASH ATM/[protected]/301109/19:24/1000.00/643.
2) 1/12/2009-CASH ATM/[protected]/301109/19:25/7500.00/643.
3) 1/12/2009-CASH ATM/[protected]/301109/19:25/7500.00/643.
4) 1/12/2009-CASH ATM/[protected]/301109/19:26/5000.00/643.
I did not make the above transactions.So, i would like to know-
a) How can such an amount be missing from my account?
b) Where is the bank security which is being promised to be given to the Account/Card holders?
I therefore earnestly request you to investigate the matter and help me in getting back the lost amount as soon as possible.Awaiting for your quick action as it will be highly appreciated.Please consider my case sympathitically and do Whatever is further needed.
Thanking you,
Your's faithfully,
Arpita deb.
Dt: 29/01/2010.
Contact no: [protected].