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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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Axis Bank reviews & complaints page 629

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S
swadesh mishra
from Shahabad, Haryana
May 24, 2009
Resolved
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I Have taken balance transfer from Axis Bank to Barclays of rs 30000 in Oct 2008, unfortunately it was drawn in drop boxe of axis bank. In dec 2008 I was requested him many times to cancell, they were informed me that they require scanned copy of the indemnity bond worth Rs.100 on 23rd dec, ref:no[protected].They issued cheque of balance transfer over phone but not cancell after many verbal & written request. I was mailed scanned copy of the indemnity bond worth Rs.100 on 20th jan.09, but they have not cancelled. On 31st mar they have informed me that they have not recieved. Again I forwarded the mail of 20th jan on 31st jan in favour of scanned copy of indemnity bond. They have not cancelled and giving excuse that your phone was out of range. Everything is going on written communication and they are trying my phoe-what is joke? Still the have not cancelled balance transfer cheque and demanded physical copy, if physical cop was required than why they were demanded scanned copy.

Hence I request to you kindly take an strong action.
Aug 14, 2020
Complaint marked as Resolved 
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    S
    sachin kumar thakur
    from New Delhi, Delhi
    May 21, 2009
    Resolved
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    Sir,

    I tried to withdraw 5000 rs using axis bank debit card from ICICI ATM m/c on 02.05.09.But no money has come out from m/c and my balance was reduced by 5000 . I reported the complaint on 04.02.09. The complaint no. given by the customer care executive was[protected].But till today my money was refunded to me .This hapeened in Lucknow, near patrakarpuram petrol pump, gmotinagar.
    My conatact detail is [protected].PLz help

    Regards
    Sachin Thakur
    Aug 14, 2020
    Complaint marked as Resolved 
    Dear Sir,

    i m working in expressit at mahipal pur .I have sumited for salary a/c form or Documents in your vasant kunj branch on 05/december/2009.till the date my salary a/c is not open .two guyes mr.vishnu & kaazi respnonsible lost my documents.what happening in your axies bank.i have requsted u to pls open the salary a/c & help me...my contact no.[protected]

    Regds
    Schin Verma
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      8
      8895288756
      from Coimbatore, Tamil Nadu
      May 19, 2009
      Resolved
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      My Account Number : [protected]

      Bank-Axis Bank, Vapi Branch, Vapi, Gujarat
      Name : Chittaranjan Mohapatra

      On dated 11.05.2009 Rs.23700.00 has transfered from my account without my knowledge.Now my account has been freezed by the Bank. I have asked the concered Branch . I have submitted one written complaint at the Bank . Till date they are not giving me proper respond. Even they are not telling about the a/c number where the money transferred. Please advise me what to do. Now a days I have no single money to spent.
      Everyday I am asking the bank regarding same. But there is no positive answer.

      Please help me.

      Thanks with regards,

      Chittaranjan Mohapatra
      Aug 13, 2020
      Complaint marked as Resolved 
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        J
        Janakiraman
        from Chennai, Tamil Nadu
        May 19, 2009
        Resolved
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        Dear sir,
        I have a AXIS BANK Credit cad (Silver).My credit card number is [protected]. I have dropped a cheque for the full amount towards the statement for the month of November 2008 in an ATM of AXIS BANK. They have missed my cheque and asked for payment by cash. They claimed less than what I need to pay. I made stop payment for the cheque and paid the money by cash. In the next month statement, they imposed penalty and asked me to pay the amount. I refused to pay the amount and informed the custoer care by mail and insisted that I am ready to pay principle amount if any. But, no reply inspite of my repeated mail. But every month till today, they were sending the statements with addition of penalty for each month. I have spoken to the customer care many times but nothing concrete happpend. I am fed up with their calls. How many times, I can reply the same thing?

        When somebody called up from collections division, I repeated the same thing. They asked me to talk to the customer care. They gave the number[protected]. But it seems this number is not in use.

        I never shied away from paying the amount what I transacted with credit card. I think there is no proper system in AXIS BANK. I dont want to receive calls or statement any more. Let them come out with a summary of statement from September 2008. I am ready to pay if I need to pay any principle amount. Otherwise, I am ready to face any legal proceedings.


        With regards,

        Janakiraman
        Chennai.
        [protected].
        Aug 14, 2020
        Complaint marked as Resolved 
        Dear sir,
        I have a AXIS BANK Credit cad (Titanium).My credit card number is [protected]. I recieved my july2012 credit card statement, in that they are mentioned debit bounce charges 300Rs and service charges 37RS without intimation. I payed my credit card bill within time regularly, eventhough they are adding penalty in my statement.

        I called to customer care office but there is no response from the Axis bank side.I am ready to face any legal proceedings.


        With regards,

        M.Venkateswara rao
        HYDERABAD
        MOBILE: [protected]
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          C
          Chiranjeev Singh
          from Delhi, Delhi
          May 16, 2009
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          Dear Sir/Madam,
          I was having a salary a/c with the axis bank Rajouri Garden Branch since 2005 with name of Chiranjeev Singh Nanda a/c no [protected]. When i left the job they changed my salary a/c to some other scheme a/c (SAPPL) without informing me and after that they imposed some consolidation charges on it of RS.220.20/- on[protected] saying that i have done more than 9 transactions in 3 months, before this i have done so many transaction but non charges have been imposed.They said that this is the new schedule of charge.

          This is the duty of the bank to inform me about changes made to my a/c and without informing to the user they cant deduct any charges. if the new schedule is released, they must have informed me prior any deduction. When i asked them to reverse the charges, they denied to do so.

          Kindly help me in this matter n do the needfull.

          Thanking You
          Chiranjeev Singh Nanda
          [protected]
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            N
            Nirav Bhadreshkumar Shah
            May 15, 2009
            Resolved
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            Dear Sir/Team,

            Myself Nirav Shah, I withdraw 10, 000 Rs. of my Axis bank debit card from other ATM ( ICICI-Nehrubridge, Ashram Road, Ahmedabad, Gujrat ), I am not getting any money from ATM and received only sleep, which shows that 10, 000/- deduct from my Axis account. After that once again i windrow 5000/- and getting transaction ok.
            Within 30 mints i already put application requires at your Ahmedabad Law Garden branch with attach transaction slip of 10, 000/- and 5000/- and last 10 transaction details copy.
            I surprise that Axis people said that this query will be solved within 30-45 days. Is it ok??
            And also I surprise when Axis Bank staff said "Do not transaction Axis debit card from any other ATM” if you know there is problem occurred frequently so why you not suggest your customers before make them in trouble?
            I have 22 K salary and my 10, 000/- rupees stuck up (45 % salary) due to your internal technical fault. Is there any solution or make any policy to re-immerse temporary some of my money??
            Maximum 72 hours is enough to know and solve the query.

            Pls guide what I have to do to get back my money?

            My Application no which submit at Axis Bank law garden branch: 9121852
            Aug 14, 2020
            Complaint marked as Resolved 

            TULIPIT LTD — Mondy dedut from Saving account but not comming out from ATM

            Dear Sir/Madam,

            HERE is the details,


            My self Nirav Shah, i widhraw 10, 000 Rs. of my Axix bank debit card from other ATM ( ICICI-Nehrubridge, Ashram Road, Ahmedabad, Gujrat ), i am not getting any money from ATM and recived only sleep, which shows that 10, 000/- deduct fom my Axis account. After that once again i widraw 5000/- and getting transcion ok.
            Withine 30 mints i already put application requirest at your Ahmedabad Law Gardan branch with attach transsciont slip of 10, 000/- and 5000/- and last 10 transcsion detals copy.
            I sureprise that your Axis people said that this quiry will be solved withine 30-45 days. Is it ok??
            And also i surprise when your staff said "Do not transaction Axis debit card from any other ATM " if you know there is problem occured frequiently so why you not suggest your customers before make them in troble?
            I have 22 K salary and my 10, 000/- ruggpes stuck up ( 45 % salary )due to your internal technical fault. So howcan survice my family for this month?? Has you have any solution or make any policy to re-imberse tempary some of my money ??

            I SENT MAIL 3 TIMES BUT NO ONE REPLYING ME SINCE.
            I SEND MAIL TO :p.[protected]@axisbank.com; rajendra.[protected]@axisbank.com; [protected]@axisbank.com; [protected]@axisbank.com WHICH ARE MENSION ON AXIS SITE.

            IS THERE ANY RULES OF RBI WHICH WILL HELP ME OUT FROM THIS TROUBLE.
            Dear Sir / Madam

            With reference to saving a/c no. [protected] in the name of Radha Krishna Gupta, there is transaction showing in my account statement on 08-07-09 for withdrawal of 2, 000/- from SBI ATM, but this transaction was not being completed and money was not withdrawn from the ATM.
            Surprise about had done this transaction, kindly request to resolve this matter as soon as possible.

            Regards

            R K Gupta
            A/c No. [protected]
            Dear Sir/Madam,

            With due respect I Yengkhom Romina Devi would like to complain you thank I tried to withdraw Rs. 400.00 from my SBI Account no.[protected] on 01/04/10 around 11.00am from the Axis Bank ATM, I didnt receive my money nor the receipt, i then checked my account balance from Vijaya bank ATM and I found that the money is already deducted fom my account, I could not give any complain because the bank is close today.
            I would like you to kindly look into the matter and resolve it at the earliest.

            With Regards
            Y.Romina Devi
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              N
              NARAYAN MANOHAR DANDAWATE
              from Mumbai, Maharashtra
              May 15, 2009
              Resolved
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              I HAD WORKED WITH AXIS BANK RAC NASIK AS AN BANK & BACK OFFICE EXECUTIVE DURING THE PERIOD OF APRIL 2008 - FEB 2009. THE BANK OUSOURCED ME THROUGH THE I SMART GOLBAL PVT LTD. IN FEB 2009 AXIS BANK RAC HEAD MR. MERZYAN PATEL TOOK A MEETING WITH ALL BACK OFFICE STAFF & INFORMED US THAT THE BANK HAD DECIDED TO DISCOUNTINUE THE I SMART GLOBAL PVT LTD & HE ASKED US TO RESIGNE FROM THE I SMART GLOBAL PVT LTD. SO I RESIGNED FROM THE POST.

              AFTER 2 MONTHS STILL I'M WAITING FOR THE EXPERIENCE CERTIFICATE & RELEAVING LETTER FROM THE I SMART GLOBAL PVT LTD.
              Aug 14, 2020
              Complaint marked as Resolved 
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                B
                Bharat Arora
                from Pune, Maharashtra
                May 15, 2009
                Resolved
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                To All the Officials of Axis Bank,

                Please go through the trail mail. Axis Bank has not provided the required service till date. I request you all to please activate the service only after finalizing the compensation for the delay. The following officials of Axis Bank have not responded at all:

                1. Mr. S Sinha – email id : [protected]@axisbank.com
                2. Branch Manager – Maninagar Branch
                3. Operations Manager – Maninagar Branch

                The email immediately below says that there was a TECHNICAL PROBLEM. Please note that there are in all 5 items / places where a customer puts in the data in the form provided to us for the facility, hence the reason TECHNICAL PROBLEM is just to misguide the customer, who does not have any power and is at the mercy of the Bank Officials.

                Please note that till the time the problem is solved I shall maintain only Rs. 5000/- (which is the AQB to be maintained) in my account. Any charges deducted by Axis Bank will have to be bourne by them.

                Let me know the penalty AXIS BANK takes up for the delay. Once I feel the necessary action has been taken from banks end, we can discuss for the rehabilitation of the facility. TILL THE TIME, PLEASE DO NOT ACTIVATE THE FACILITY.

                Regards

                Bharat Arora




                Dear Sir
                Regards from Axis Bank.
                We apologies for inconviencies caused to you.
                Due to some technical problem, your instruction for availing Encash-24 was not executed in system. Now we have incorporate this facility in your account.
                Sir we give assurance for best service.
                Incase of any further information/clarification, kindly conact me.
                Regds

                Sefal Mehta
                Axis Bank Ltd.
                Manager - Ops.
                Maninagar Branch
                Tel[protected]
                Fax : 25452805


                Dear Mr. Gitesh,

                Plz take time to go through the email trail. The Branch Manager Maninagar Branch and The Branch Operations Head Maninagar Branch, have not even thought of responding till date. The email was forwarded to them on 28th April 2009, and After 16 days, u are responding by email and I quote - WE WISH TO INFORM YOU THAT YOUR COMPLAINT HAS BEEN FORWARDED TO THE CONCERNED BRANCH AND DEPARTMENT FOR THEIR NECESSARY ACTION unquote.

                Sir, please understand that the email sent to so many people, including Mr. S Sinha ([protected]@axisbank.com) has failed to generate any response from your team. I understand that your team is not at all interested in providing service to the customers.

                I request that a Senior Level Person be deputed for the case to find out why they are not willing to respond even after 45 days of the request. Also, I would request you to please keep me in loop for the entire process to let me understand why and how the process is being taken forward. I m really worried about my future with Axis bank ( Please understand that this is the first account opened at the start of my career and such a response from Axis bank might make me think twice before doing any further business with this account).

                Await the Right person, as your Branch Team Maninagar Branch and Mr. S Sinha are quite lethargic a team to serve any client. (45 days and CC to so many higher officials and still no response).

                Please understand in this time of recession, my time at office hours is also spent in personal matters...

                Regards

                Bharat Arora


                On Thu, 14 May 2009 16:54:40 +0530 wrote
                >Dear Sir,
                >
                >Greetings from Axis Bank!
                >
                >Thank you for taking the time to email us.
                >
                >With reference to your query, we wish to inform you that your complaint
                >has been forwarded to the concerned Branch and Department for their
                >necessary action.
                >
                >We trust this clarifies the matter.
                >
                >Thanks and Regards,
                >
                >Gitesh Samant
                >Depository Services Support Services
                >Phone[protected] / 4265
                >
                >
                >
                >
                >"bharat arora"
                >05/14/2009 04:13 PM
                >
                >To
                >
                >cc
                >, , ,
                >,
                >Subject
                >Re: Fw: PLZ FORWARD THIS EMAIL TO MR. S K SINHA...
                >
                >
                >
                >
                >
                >
                >Dear Mr. Gitesh,
                >
                >Your website says that there should be a gap of Maximum 34 WORKING DAYS
                >before any complaint is taken to the highest level. I will be checking the
                >date on which the form was submitted to Axis bank tonight. Meanwhile,
                >roughly i understand that from the end of 1st week of April, today is the
                >34th working day. Since no action is taken from Axis Bank, await my next
                >email...
                >
                >plz ask TEAM AXIS to enjoy the lethargy meanwhile...
                >
                >Regards
                >
                >Bharat Arora
                >
                >
                >On Thu, 14 May 2009 13:36:49 +0530 wrote
                >>Dear Sir
                >>
                >>Complaint received from the customer maintaining Bank account with our
                >>Maninagar Branch is appended below for your necessary action. We request
                >>you to respond to the customer directly.
                >>
                >>Thanks and Regards,
                >>Gitesh Samant
                >>Depository Services Support Services
                >>Phone[protected] / 4265
                >>
                >>
                >>----- Forwarded by Dp Operations/002/AXISBank on 05/14/2009 12:55 PM
                >-----
                >>
                >>"bharat arora"
                >>05/14/2009 12:03 PM
                >>
                >>To
                >>, , ,
                >>
                >>cc
                >>, ,
                >>, ,
                >>, ,
                >>, ,
                >>, , ,
                >>
                >>Subject
                >>Re: PLZ FORWARD THIS EMAIL TO MR. S K SINHA...
                >>
                >>
                >>
                >>
                >>
                >>
                >>Does any one in Axis bank care to reply to a customers query... seems
                >All
                >>of axis bank is too busy...
                >>
                >>Guys u all have 24 hours to respond... u all may not like next
                >>email...
                >>
                >>Regards
                >>
                >>Bharat Arora
                >>Cell :[protected]
                >>
                >>On Wed, 13 May 2009 17:19:01 +0530 wrote
                >>>ALL ARE PLEASE REQUESTED TO FORWARD THIS EMAIL TO MR. S K SINHA...
                >>>
                >>>Sh. S K Sinha
                >>>Senior Vice President (Compliance)
                >>>
                >>>Dear Sir,
                >>>
                >>>Axis bank does not seem in mood to serve the old customers. In last 7
                >>years this is the first time so many reminders and still no action /
                >call.
                >>
                >>>
                >>>Kindly provide me Number of APPROPRIATE PERSON WHO CAN HELP ME... as the
                >
                >>branch manager in Maninagar branch seems too tide up for serving a
                >>client...
                >>>
                >>>regards
                >>>
                >>>Bharat Arora
                >>>Cell :[protected]
                >>>
                >>>On Mon, 11 May 2009 12:36:25 +0530 wrote
                >>>>Dear Sir/Madam, Kindly assist the customer suitably. Thanks &
                >>Regards, IBRM DESKAxis Bank Ltd -----Original Message-----
                >>>>From: bharat arora ([protected]@rediffmail.com)
                >>>>Date: Monday, May 11, 2009 11:48 AM
                >>>>To: ibrm.[protected]@axisbank.com (ibrm.[protected]@axisbank.com)
                >>>>Cc: Maninagar.[protected]@axisbank.com
                >>(Maninagar.[protected]@axisbank.com);
                >Maninagar.[protected]@axisbank.com
                >>(Maninagar.[protected]@axisbank.com); [protected]@rediffmail.com
                >>([protected]@rediffmail.com)
                >>>>Subject: Re: RE: Await activation of Encashment 24 facility in savings
                >
                >>account no. [protected] Dear Sir / Madam,
                >>>>
                >>>>Its been more than a week of last trail mail, but till date no response
                >
                >>is their. May I ask, what is the updated situation... kindly let me know
                >
                >>how long Axis is going to take to provide the
                >>service...
                >>>>
                >>>>Regard
                >>>>
                >>>>Bharat Arora
                >>>>Cell :[protected]
                >>>>
                >>>>
                >>>>On Tue, 28 Apr 2009 18:05:40 +0530 wrote
                >>>>>Dear Sir/Madam, Please find the enclosed mail from the
                >>customer.Kindly look into the matter and respond the customer suitably.
                >
                >> Thanks & Regards, IBRM DESKAxis Bank Ltd. -----Original Message-----
                >>>>>From: bharat arora ([protected]@rediffmail.com)
                >>>>>Date: Tuesday, April 28, 2009 12:07 PM
                >>>>>To: [protected]@axisbank.com ([protected]@axisbank.com)
                >>>>>Subject: Await activation of Encashment 24 facility in savings
                >account
                >>no. [protected] The Branch Manager,
                >>>>>Maninagar Branch,
                >>>>>Axis Bank Ltd.
                >>>>>Ahmedabad
                >>>>>
                >>>>>Sub :Activation of Encashment 24 facility in savings account no.
                >>[protected]
                >>>>>
                >>>>>Dear Sir,
                >>>>>
                >>>>>I have submitted an application with your Naranpura Branch in 1st week
                >
                >>of April 2009, for activation of ENCASHMENT 24 facility in Savings
                >Account
                >>No. [protected] maintained with your Branch. It is very unfortunate
                >>that I have to put up this email informing you that the said request is
                >>still not processed.
                >>>>>
                >>>>>Kindly look into the matter and revert back.
                >>>>>
                >>>>>Yours Faithfully,
                >>>>>
                >>>>>Bharat Arora
                >>>>>Cell :[protected]
                Aug 14, 2020
                Complaint marked as Resolved 

                Parcel — no proper response & negligence abt customer

                hi
                this is VEERANNA D
                from banglore

                there is a parcel for me in TRACKON couriers off (bommasandra)
                from last 10 days
                for the reciveing each and every time i have to go there my self
                otherwise its not reaching me its goes to scarps...


                is it called service...


                bad service i never seen before this
                I SUBMIT MY I CONNECT APPLICATION TO BUT I DID'T RECIVE ANY MAIL FROM UR SIDE
                IN MY ADDRESS I WANNA ACTIVATE I CONNECT SERVISE
                MY CURRENT ADDRSS IS
                KOPERKARANE SEC-12 PLOT -74 BALAJI APT NO 103
                NEW MUMBAI NEAR BALAJI GARDEN
                [protected] KOPERKARANE BRABCH


                WHAT IS PH NO KOPERKARANE BRABCH ?
                Respected Ganguly Sir,


                Sir my id user and password do not mach, due to delay oprate, so i since please active my old password.

                Thanking for you

                Your faithfully
                Sanjay (UN MIS SUDAN)
                dear ganguly,
                Sir my id user and password do not mach, due to delay oprate, so i since please active my old password. my name sanjay kumar[protected]M)
                Sir i forgot my iconnect login id & password. kindly change my password as varshitha. my account no. is [protected]. Chandanagar branch, hyderabad. My cust.id is[protected]
                my mobile exact mobile no: is not registered in my account.so please registered my mobile no,
                no is [protected]
                when i am trying to register my visa card no for transaction in paypal.some error meessage is coming saying 'access to this card hasbeen denied by ur bank'.so please check it out my ac no is-[protected].visa card no is-[protected].and also what is 'NEFT IFSC' for axis bank i want to know also bank code.
                sir mera acc.no.[protected] hai main train ka reservation nahi kar pa raha hoon because money transfer nahi hopa raha hai cofermation per click karne per poori axim bank ki side hi gayab ho ja rahi hai turant problem door karen your customer raja singh
                This to inform you that My a/c no [protected] triying to i-connect but my instructions are not following. So I Kindly request you to give the advice to make my i-connect easy.
                Dear Sir,

                I have received chq. book & ATM card of Mr. Bhavesh Chandra on 10.12.09 but pin no of ATM card still not received. Several reminders i have already given but we have not recd the same.
                pls do the needful.

                regards,

                SandeepKS

                Axis Bank — accessed rs.5000 twice from ATM but could not get

                sir,
                this is to inform you that I, Niti Kanchan, a/c no.[protected] (savings a/c), tried to withdraw first rs. 5000 from axis bank ATM in shastri nagar,ghaziabad today on 24th-jan-2010 around 11 am but the money didn't come out as the whole of it got stuck. It even showed a deducted balance in my receipt. Then next time i tried to withdraw rs.2000 which i got easily, but after this transaction, i tried again for rs.5000 and the same thing happened, the whole money got stuck but somehow i managed to pull the amount and got rs. 4100 in my hands and rest went back and showed a deducted balance in my receipt
                so overall, I accessed rs.12000 and could get only rs.6100.

                I request you to take this into consideration as soon as possible and refill my account by the amount unrecieved.

                thanking you
                from,
                niti kanchan
                (a/c no.[protected] )
                sir
                this is to inform you that I have received chq. book & ATM card 3 jan 2010 but pin no of ATM card still not received. i have already given customer request form but i didn't get my pin no.
                Kindly resolve the issue asap.
                my a/c no. [protected]
                my account no is S B / A.C [protected] Pranav Awasthi & Ajay Awasthi has not login for see the balance and banking transaction .Pl remove my problem and intimate us.
                Dear Sir/mam,

                Its Lakshmana Prakash i have an account in your bank at chennai on ashok nagar branch and my account no. is [protected]. i have problem in my iconnect . if i login the id it show error message . so please slove this problem because i wnt to transfer money on other account also.

                Thank you

                Prakash.V
                i am unhappy with your services. becouse willingten branch at kochi are not responsing well. they cant picking the phone and after picking they are not beahving well

                Axis Bank Ltd — No one service provider is there to meet requirements

                Dear All.
                This is Sourav Sanyal, Axis Bank Premium A/C holder, A/C no-[protected], during my card swipe at nearest ATM (IDBI Bank, Golpark, Kolkata-31) it was been captured. AS soon as possible I got the matter to the concerned authority at Main Branch of Axis near theatre rd., Kolkata. They initiated the matter as well as they promiss to reissue a new card within 10-12 days. i am very much sorry to say that days infact month has bees past they have not yyet taken any positive steps to solve the problem out. It every time when I got the matter to their concern of Miss Nandini One of the customer care executive, she always carried on with some false consolation. more over now a days they saying the my card yet not been blocked.
                Now my question is that if this type inconvenience occures consiquently then who is the person to give them authority to do their business.?? I need immidiate action no time to spare. Other wise I am bound to go to Judicial issue against the opperation head and all the staffing against it.
                declined to logon my personal account.
                ple send my account number bhavesh jantibhai mundadiya mo-[protected]
                From: "Rajesh Bansal" <[protected]@yahoo.com>
                To: "" <ibm.axisbank/[protected]@axisbank.com>

                Respected Sir/Madam

                we may submit that I Rajesh Bansal, having a/c no. [protected] has paid online tax Rs. 9600/- on 26.06.2010.

                The receipt for the same has not been generated at his end. The transaction description is as follows:

                ICONN/18283312/260610/INTERNET TAX PAYMENT.

                Please do the needful for generation of receipt.



                Thanks & Regards

                Rajesh bansal 156/7 u.e. Kurukshetra
                Kurukshetra
                A/c no. [protected]
                Axis Bank ltd
                My A/C No.[protected], as my desktop is change i am not able to access my netsecure with web pin. for access i have to re-register my netsecure with web pin, for that activation code should be SMS on my registered mobile no. [protected] within One minute.But unfotunately i have not get SMS on my registered mobile no. [protected] & because of that i am not able to re-register my netsecure with web pin.

                I have already given Complaint on 1/07/2010 on your Toll free No. [protected].
                My A/C No.[protected], I am not able to access my netsecure with web pin, for that activation code should be SMS on my registered mobile no. [protected] within One minute.But unfotunately i have not get SMS on my registered mobile no. [protected] & because of that i am not able to re-register my netsecure with web pin.

                I have already given Complaint on 10/11/2010 on your Toll free No. [protected]
                Axis Bank

                Posted:[protected] by Vijay Mamnani Send email


                payment of rs.3000 twice from ATM at situated Kanwar Nagat Janta Bazar, Jaipur but could not get to me
                sir,
                this is to inform you that I, Vijay Mamnaii, a/c no.3114 Indian Oversese Bank Branch Mansarovar Jaipur (savings a/c), tried to withdraw first rs.3000 from axis bank ATM situated at Kanwar Nagar Jaipur (Raj) on yesterday 16th-nov-2010 around 17.03 pm and 17.04 by card number [protected] ATM ID s1ac01010 and Record No.2637 and 2638 but the money didn't come out from ATM and I ricieving tow slips by reason of "Unable to Process" showing on slip Transaction Declined 072. After That I rcived a two SMS from my bank I.O.B.to my mobile No. [protected] on time 17.12 and 17.13 that Rs. 3000/- each total Rs.6000/- was debited from my account by above transaction.

                I request you to take this into consideration as soon as possible and refill my account by the above said amount Rs. 6000/- unrecieved.

                thanking you
                from,
                VIJAY MAMNANI ADVOCAT
                RAJASTHAN HIGH COURT
                JAIPUR
                (a/c no3114 INDIAN OVERSEASE BANK BRANCH MANSAROVAR JAIPUR RAJ )
                ADD. 117/690 AGRAWAL FARM MANSAROVAR JAIPUR RAJASTHAN
                MOBILE NO. [protected]
                HAVE USED THIS AXIS BANK I CONNECT LAST TWO MONTHS. IT WAS WORKED PROPER.WHILE I HAD CHANGED MY PASSWORD AFTERTHAT I WILL GO INSIDE IT WILL SHOWING "YOUR ID IS DISABLED" LIKE THAT SHOWING. SO IMMEDIATE SOLVE MY ISSUE.THIS MY SALARY ACCOUNT SO I HAVE MORE ISSUE PLEAS RECTIFY THIS TROUBLE SHORTLY.
                MY A/C NO: [protected]
                MY CONTACT NO: [protected]
                please rectify shortly...
                Dear Sir,
                Ref: Saving Account No. [protected]
                I am a Saving Bank A/C holder of Axis Bank Sevoke road branch siliguri Dist: Darjeeling West Bengal. I have deposited a cheque of State Bank of India B.S.F Campus Branch Kangsang Manipore bearing Cheque No. 618215 for Rs. 3, 000/-(Three thousand ) only on 8.12.2011. But till date the amount has not credited in my account I have contacted several time with your officials i even complaint to your operation Hea but in vain till date I did not getting any response from their end. so kindly suggest me How I get the amout with Interest and where do i complaint . expecting your suitable reply in earliest. my contact No. is 91-[protected], 91 -[protected],[protected], Email: deepakchhetri.[protected]@gmail.com
                sir,
                For the past 1 1/2 months, the netsecure pin panel does not display after login applying the required id & password.My customer id is[protected]. My contact number is [protected].
                I SELECT NETSECURE CODE IN WEBPIN BUT I NOW WANT SELECT SMS MOBILE .SO KINDLY CHANGE INTO NETSECURE CODE IN SMS MY A/C NO [protected] MY MOBILE NO [protected]
                Dear Mr. Gipesh,
                Myself Soumitra Pahari witness a very very bad service of your organisation I am not sure whether you will be able help me or help you organisation to revive the customer service.
                I would like you to ask you one first question there is no one in your organisation who speaks little truth or provide clear picture to the customer including you are so busy you don't have time to speak to the customer in fact I am not sure this mail will reach you or not - I am sorry to remind you, you people are busy because we as common people give you business small or big every piece of business should be important to the company - I will not disclose where I work and it effect your business if I take this matter to that extent

                I will explain you entire my experience with your service

                27th jan - 2013 I have opened my axis direct account at axis bank Rajpur branch that time I was given an I code and I was told account will activate after 10 days then you use this I did the same which did not work

                25th feb -13 I seek on line help from you Mumbai office they explained sir we will send you another I code through courier - which never arrived

                Then I spoke to Subhasis who actually convinced me to open this account - he said he will ask the axis direct person Subhankar will call you and do the necessary - which never happened

                I waited again I called them then I said any way I am coming to Kolkata on April 15th - then they said once you are at Kolkata please come to the branch we will do it

                17th April - 13 I been to the Rajpur branch there they told me by next day afternoon it will done I waited again - next day till 1500 hrs nothing happened again I called they said please come to the branch now we will do it - unfortunately I been there Mr.Pabitra tried get in touch with Mr.Sagar he convinced me sir we are not able to do it however within 3 days you will receive this is my promise

                I came back to Hyderabad where I work 3 days passed again I called they gave me a speed post tracking no ( EM[protected]IN) which is not a valid no I could not retrieve any information from that

                22nd April -13 I spoke to Ms Sen who is the branch manager of the Rajpur branch she said we are really sorry this is happening with you however we are not responsible for this because axis direct is a different vertical they don't respond us however I will speak to some one mean while please send me a mail regarding what you have gone through

                After an hour Mr.Samarjit called me in conference call with Ms.Sen stating we will send you I code though your registered email please send us a request I have done the same, next day some one from Mumbai office also called me to send a request mail did the same

                Today 30th April -13 I called Ms. Sen again to enquire the status she said by evening you will get waited till 1800hrs nothing happened called her again that time she did not have any answer I asked her I need to escalate this issue further then she gave me your mail I'd and a board no which I called to connect with you they kept me on hold for 15 minute then Mr.Bidhu panda told me I can't speak to you since you are very busy and you are not suppose to talk to any customer.customers are only allowed to talk to customer care. Then he told me your I code is ready with me to send to your mail - we have taken approval to send I code through email we are just waiting for your mail which I have send twice then he said please copy to me the moment I receive the mail I will send you I did the same

                After 15 min Mr.Sagar called me along with Mr.Pabitra asking to send him the same mail to him also then they will forward me the I code in mail

                Exactly after 15 minutes again Mr.Bidhu called me sorry sir we won't be able to send you the code through we will send you through courier only - I asked him only one question why did you tell me lie. Then again I ask him can I speak to Mr. Gipesh he said I can't allow

                After reading this mail do you think you are giving a good service to the customer

                I never asked to send the I code through mail I understand this is a security issue and that's for the customer only but the code should reach to the customer through courier

                I would like to know what you are going to do on this and what compensation you will provide me in sense the money I have blocked for more than 120 days

                Hope to see a quick response from you if it reaches you otherwise I would have to find some other way to escalate this issue


                Sent from my ipad

                Begin forwarded message:

                Axis Bank Limited — TO BLOCK ONE ATM CARD

                SIR, I AM AM A CUSTOMER OF AXIS BANK LIMITED, AT PRESENT I HAVE TWO ATM CARD & I WANT TO BLOCK MY ONE ATM CARD. PRESENTLY I HAVE NO NEED TO OPERATE TWO ATM CARD THOUGH I AM A BUSINESS WOMEN . SO PLEASE ADVICE ME HOW TO BLOCK MY ATM CARD. WITH REGARDS SIKHA.

                Amount debited after cancellation

                FLIPKART EMI Transaction already cancelled, but at this time EMI deduction shows on my credit card statement. Name: Kishore Sarwan Account Number: [protected] Credit Card : [protected] Account Type: SAVING BANK A/C
                sorry...

                Not update of KYC! branch code 443! Unethical behavior ! Ms Uma Pandey

                Date of the incident-06/06/20016
                mob. no..[protected]/[protected]/26624444/26835555/7777/26524444/26526666
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                  S
                  srinivasa reddy turaka
                  from Srikakulam, Andhra Pradesh
                  May 14, 2009
                  Resolved
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                  Resolved

                  Dear Sir,

                  I Have a Axis credit card.They donot use to send the statements at all.but i was paying minimum payment for 2500 for 3 mnths.But still i hvant recvd the statements.I have a doubt that there were charging me additional charges.But when i call call center there was no proper response .But i got some financial issues.They dint properly acknowledg me.Now recovery agents calling me and threatening me without giving space to speak to me and using abusive language.I am not able to answer their calls.Please take necessary actions on them.The recovery agency name is Leo financials, rama talkies, vizag-phone number [protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    S
                    Shahnawaz Huda
                    from Delhi, Delhi
                    May 13, 2009
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                    Hi,
                    I had filed a complaint to axisbank on 10th feb, 2009 asking them for a charge reversal which was wrongly debited from my account. I had made a transaction of Rs. 512 on 7th Feb, 2009 at pizza hut brigade road, bangalore.But this amount was debited twice from my account. When i checked my account online to find out that i was charged double i instantly called them up to file a complaint. Also i told them everything that had happened and also asked them if there was anything which i needed to do like submit any written request or the transaction bill. They told me that there was absolutely nothing which i had to do and the amount would automatically be reversed after 45 working days. I kept checking in between if everything was fine and if i needed to do anything from my end. They have always kept telling "JUST WAIT FOR 45 WORKING DAYS" and your amount would be reversed. However after 45 days when i called the customer care they said they had no clue why it was not reversed so they would forward the request to the concerned department again. After that i got a call from the MG road branch from Ramya telling that i had to wait for 10 more working days and it would be taken care. I again enquired if i had to submit any document or bill but she insisted nothing from my end needs to be done.
                    Now after 10 working days is over the amount is still not reversed and when i call up customer care they have no clue why the reversal has not happened. They said that i need to talk to my branch(i.e MG road branch). I instantly called up my branch and spoke to Mr Eraya. Finally he told me that i needed to get him the transaction slip for the transaction against which the double amount was debited. Also when i asked how much time it would take he mentioned that it would take another 7 days for processing the request.

                    Is this the way a customer is to be treated. I as a customer do understand that there are norms and conditions which the bank has to follow. However, if there is a commitment from the bank then it should be met. In this case it is just a waste of my time and energy running behind them and getting it done although i have no clue if it will be done at all or not. Does it really take that long and if you needed a transaction slip to process the request was it not the duty of the bank to tell me the same in the first instance. It took them 3 months and repeated calls from me to realize that they need the transaction slip to process the request. And now after 3 months they say it will take 7 more working days to process the request which is completely unacceptable.

                    Please help.

                    Thanks,
                    Shahnawaz Huda.
                    ph no - +91 [protected]
                    My branch : Axis Bank MG road Bangalore
                    i regrate to inform u that i have opened currant account in ur aurangabad (maharashtra)bank & since last 10days they r nt giving ststus of my cheque which i have deposited on 8.5.09
                    vide ch no 040171rs.200000.00 ch also o[censored]r bank.after 4dayas they have told ur ch.is outstation so kindly look in this matter pl.pass my cheque though am in very much financial trouble my ac no is [protected]my mobile no is [protected]

                    regards
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                      D
                      DIPENDERA GOLE
                      from Indore, Madhya Pradesh
                      May 13, 2009
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                      (1)continuous deduction in my salary account
                      Respected sir,

                      i have my SB a/c no. [protected] in you bank as a salary a/c inspite of this there is a deduction of 2000/- rs. from my salary a/c because of low balance. Kindly let me know the reason of deduction which is unjut and arbitrary. It is there fore requested to revert this amt to me at earliest.

                      This is repeatedly happening to me as last year also there was a deduction of around 3800/- rs. approx. kindly respond me immediatly after receiving this mail and do the needful.


                      Thanks,

                      with regards,
                      (2) dear sir,
                      i have my s.b a/c no.[protected]in your bank as a salery a/c.inspite of this there is a deductions of rs-2000/-aproymatly from my salary account because of low balance.kindly let me know the reson of deductions.whish is unjust and arbitraly.it is there for reqested to revert this amount to we at earlist.
                      regards
                      dipendera gole
                      a/c no.[protected]
                      (3)dear sir,
                      As par my mail regarding deductions in my account([protected]).as par your canvarsations you assaured for responding with in 48 hours which notbeen fullfild..sent to you no respons has come to me till date kindly at accordingly and do the need full this is 3rd reminder…
                      Thanks with,
                      Regards, dipender gole
                      a/c no.[protected]
                      kina es complaint ko ten times(apro.)send kar chuka hu ajj tak koi bhi sun bai nahi hui.mai ya last bar send kar raha hu agar aap log mari problam solv kar sakte to ek mail bhj dana nahi to ji shree ram.
                      regads,
                      dipendera gole
                      Respected sir,

                      i have my SB a/c no. [protected] in you bank as a salary a/c inspite of this there is a deduction of 2000/- rs. from my salary a/c because of low balance. Kindly let me know the reason of deduction which is unjut and arbitrary. It is there fore requested to revert this amt to me at earliest.

                      This is repeatedly happening to me as last year also there was a deduction of around 3800/- rs. approx. kindly respond me immediatly after receiving this mail and do the needful.


                      Thanks,

                      with regards,
                      dear sir,
                      i have my s.b a/c no.[protected]in your bank as a salery a/c.inspite of this there is a deductions of rs-2000/-aproymatly from my salary account because of low balance.kindly let me know the reson of deductions.whish is unjust and arbitraly.it is there for reqested to revert this amount to we at earlist.
                      regards
                      dipendera gole
                      a/c no.[protected]

                      Axis Bank — continuous deduction in my salary account

                      =A0=0ANote: Forwarded message attached=0A=0A-- Original Message --=0A=0AFr=
                      om: "dipendera " <[protected]@rediffmail.com>=0ATo: castumar.[protected]@axisban=
                      k.com, "dipendera" <[protected]@rediffmail.com>=0ACc: p.[protected]@axisbank.com, "ra=
                      jendera . swaminarayan" <rajendera.[protected]@axisbank.com>=0ASubject: ca=
                      ntinusley deductions of my a/c=0A(1)continuous deduction in my salary accou=
                      nt=0ARespected sir, =0A=0Ai have my SB a/c no. [protected] in you bank =
                      as a salary a/c inspite of this there is a deduction of 2000/- rs. from my =
                      salary a/c because of low balance. Kindly let me know the reason of deducti=
                      on which is unjut and arbitrary. It is there fore requested to revert this =
                      amt to me at earliest.=0A=0AThis is repeatedly happening to me as last year=
                      also there was a deduction of around 3800/- rs. approx. kindly respond me =
                      immediatly after receiving this mail and do the needful.=0A=0A=0AThanks, =
                      =0A=0Awith regards, =0A(2) dear sir, =0A i have my s.b a/c no.1580=
                      [protected]in your bank as a salery a/c.inspite of this there is a deductio=
                      ns of rs-2000/-aproymatly from my salary account because of low balance.kin=
                      dly let me know the reson of deductions.whish is unjust and arbitraly.it is=
                      there for reqested to revert this amount to we at earlist.=0A =
                      regards=0A =
                      dipendera gole=0A =
                      a/c no.[protected]=0A(3)dear sir, =0A =
                      As par my mail regarding deductions in my account([protected]).as p=
                      ar your canvarsations you assaured for responding with in 48 hours which no=
                      tbeen fullfild..sent to you no respons has come to me till date kindly at =
                      accordingly and do the need full this is 3rd reminder=85=0AThanks with, =0AR=
                      egards, =
                      dipender gole=0A =
                      a/c no.[protected] =0A
                      continuous deduction in my salary account
                      Respected sir,

                      i have my SB a/c no. [protected] in you bank as a salary a/c inspite of this there is a deduction of 2000/- rs. from my salary a/c because of low balance. Kindly let me know the reason of deduction which is unjut and arbitrary. It is there fore requested to revert this amt to me at earliest.

                      This is repeatedly happening to me as last year also there was a deduction of around 3800/- rs. approx. kindly respond me immediatly after receiving this mail and do the needful.


                      Thanks,

                      with regards,
                      dear sir,
                      as par mail regarding deductions in my salary accounts ([protected]).sent to you.as par your canversations you assured for responding with in 48 hours.which not fullfiled.no respons has come to me till date kindely at accordigly and do the need full this is my 3rd reminder.
                      thanks with
                      regards,
                      dipendera gole
                      a/c no.[protected]
                      dear sir,
                      as par mail regarding deductions in my salary accounts ([protected]).sent to you.as par your canversations you assured for responding with in 48 hours.which not fullfiled.no respons has come to me till date kindely at accordigly and do the need full this is my 3rd reminder.
                      thanks with
                      regards,
                      dipendera gole
                      a/c no.[protected]
                      dear sir,
                      i have my s.b a/c no.[protected]in your bank as a salery a/c.inspite of this there is a deductions of rs-2000/-aproymatly from my salary account because of low balance.kindly let me know the reson of deductions.whish is unjust and arbitraly.it is there for reqested to revert this amount to we at earlist.
                      regards
                      dipendera gole
                      a/c no.[protected]
                      sir aab mai hindi me lik raha hu last year mere a/c se rs-3720/-bank ke marfat credit hua.jo ki muje lo ta diya gay .is ka bad rs-500/ (aproximatly) -balnce baca fir mere account se rs-2000/-credit hua jab mene a/c chake kiya to -860 ka balence batya.es bank me mane ek aur a/c open kiya jo ki salery a/c he. bank empoly na muj se kaha ki aap ko ek a/c. close karna padega .me ne kaha ki jo new account kula hi use closed kar duga unho ne jo last year credit hua us me se 3300/-rs (aproximatly)bapas aaya 500/-rs kaha ki aab bapas nahi aaya ga maina use salery a/c kar diya hi.es ke bad bhi mere 2000/-rs.(apro.)credit hua mr.nispak sir se discersion hua.es ke bad mai bhut bar bank gaya mujhe mr.nispak nahi mile aur unko maine phone se contect bhi kiya lakin mera mobil ko recived nahi karte hi aur bank maneger bhi sahi jawab dete hahi. bank se mera house bhut door hi plz sir aap se requst hi ki mera kata gaya ammout mere a/c.me debit kara ne ki kirpa kare.
                      date:[protected]
                      place:gwalior
                      mobil:[protected]
                      thanks,
                      regards,
                      dipendera gole
                      [protected]
                      To


                      The Axis bank ltd


                      Dear Sir,

                      I have write a letter to know about the deduction of Rs 700/(plus service tax)
                      As per your reapply this is a transaction charges only 9 transaction are allowed in quarter
                      This type of transaction also done by the other account holder and deduct tractions charges and you give him reversal of same account
                      We both open the saving account in your bank in a same time with same employer then why your manger refuse to give the reversal of my deduction account.
                      Details of Both Saving account is following
                      Account no [protected] (Reversal the amount in this account)
                      Name Satish Kumar

                      My Account no [protected]
                      Name Jitender Kumar


                      You are request to please reverse my deduction amount


                      Thanking you


                      (JITENDER GIRDHAR)
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                        R
                        Ravi Kumar
                        from Bengaluru, Karnataka
                        May 13, 2009
                        Report
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                        On 09th may there was a transaction of Rs. 28000/- from my account and it was transferred to some third Partie, when I checked with axis bank they are telling some one got my password and they transferred fund to his account (His account also maintained with axis bank) for this they are telling I am responsible for this and bank is not going to pay any thing to me but they will give compliant with cyber crime branch and they will try to find out the details.

                        Kindly some one help me how can I get my money back.
                        Dear All,


                        I want to transfer mopney to any other banks.

                        I want to know the step.
                        If some has know the steps, then please mail me in my mention id.
                        It is my request for those who will see the message.

                        Thanks
                        hi mr ravi,

                        can you give me your contact number? would like to speak to you.
                        i want to transfer money to any other bank. I want to know the steps how the fund can transfer
                        i lossed my money Rs. 30000 through unknown debits but the bank doesn, t supports to claim the amount back it is an ford bank how can i reclaim the amount
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                          T
                          Tarun
                          May 12, 2009
                          Resolved
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                          Resolved

                          One more case of Axis Bank

                          Sub:- Bank had deducted 1000/- Rs. from my saving account
                          (Bank A/c No :******** Branch :-Cochin Branch )without any information.
                          .I have already paid 1000 Rs as a QABChgs last month(April 2009).
                          One more thing why all this charges are not showing in my bank statements.

                          Regards
                          Tarun Bhati

                          Bank A/c No :**********
                          Branch :-Cochin Branch
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          This is to inform that I am holding a SAPPM A/c in your branch in Sector 16, Noida No [protected].
                          I wanted to transfer Rs 1, 41, 520 fromICCI Bank Bubneswer to this branch.My father who is working near the bank enquired from branch regarding the charges. The girl dealing with the out station cheque informed that being a SAAPM a/c there would not be any charges if a/m is below Rs 1 lakh.So two cheques of Rs.95, 000 and Rs 45, 520 were deposited.The cheque of Rs95, 000 deposited on 2/4/09 was sent from the bank for clearing on 9th and was credited on 17/04/09 and so I lost interest of full one month. Also I had been charged with Rs 111 (total Rs 222) for two outstation cheques.So instead of paying Rs 111,
                          I have been charged Rs 222 only because of wrong information from the bank. If I was informed of the charges, I would have transfered the money ion line in my ICCI bank in Delhi
                          So the a/m of Rs 222 should be refunded to me along with interest of one month for Rs 95, 000

                          Tarun Gujral
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                            A
                            Ashraf Qazi
                            from Mumbai, Maharashtra
                            May 11, 2009
                            Resolved
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                            Resolved

                            Funds were deducted from my account inspite of transaction failing. I tried widrawing funds from an ICICI Bank ATM using my Axis Bank Gold Debit Card. The transaction failed with a message "Your request could not be processed". Later when I went through my transaction records I found Rs. 2000/- deducted from my account. After revieving it closely I found out that the said amount was deducted from my Axis Bank acount when actually that transaction had failed. This transaction took place on 29th September 2008.

                            I submitted a written application to Worli Branch Manager for the same and was given an assurance that the said amount would be reverted to my account within 30 working days. Since then I have made atleast 10 visits to the said branch and no one there has the slightest clue as to why it is getting delayed. More than six months have passed since then with 10+ visits and two written applications.

                            Everytime I am given an assurance that the they have forwarded my request and said amount would be reverted in a few working days, but nothing ever happens. Please look into my request as I am quite frustrated by these visits now.

                            Each time I have to take a few hours off from my job to visit their branch. It brings a lot of agony and frustration with each visit which in turn affects my work as well.

                            Kindly do the needful
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            I had very worst experience with axis bank and there is no value for customer money. Nearly 2000 rs has been deducted from my account without any kind of intimation as consolidated charges and if i call to bank there is no response from the bank, so requesting all account holders be careful while going through this bank. My opinion is nationalized banks are always best in service and they give supreme value for customer money.
                            To,
                            The Manager,
                            Axis Bank LTD.

                            SUB: Request for enquiry of lost cash amount of Rs.35, 318 from the savings bank Account No: [protected](Arpita deb).

                            Respected Sir,
                            With due respect, I would like to state that I Arpita Deb bearing the Account (No.[protected] have found that
                            an amount of Rs. 35, 318 has been misplaced from my account without my knowledge.The ATM card was issued to me by Silchar Branch.From past 6 years I have been studing in St.Petersburg.I completed my MBBS and came back to India on June, 2009.
                            Presently I am in Delhi preparing myself for MCI test.Regular transactions have been made from Delhi.On 3rd Dec, 2009 my father have deposited Rs.20, 000 in my acoount.So in order to widrew the money I inserted the ATM card and found that the amount of Rs.35, 318 was missing from my account.So, immediately I contacted the Silchar Branch Authority regarding the matter.I have sent an application from delhi to the bank authority in silchar on 4th Dec, 2009.The Application was recieved on 7th Dec, 2009.My parents have also submitted an application on 4th Dec, 2009.They went to the Bank every alternate day requesting the manager to investigate the matter but yet the problem is not solved.It has been more than 2 months that our problem is not solved.It seems that the transaction has been done by the Russian federation.So, as i am in delhi and only 1 ATM card has been issued by the bank how come the transaction can be done in Russia.When we consulted the Silchar Branch authority regarding the transaction they have handed over a bank statement for A/C No: [protected] regarding the transaction which is not the solution of the ATM dispute.Till today neither the amount have been returned in the aforsaid account nor any satisfactory reply have been given by the Bank Authority.My studies are hampered due to the loss of the amount.The Transaction shown as per statement:-
                            1) 1/12/2009-CASH ATM/[protected]/301109/19:24/1000.00/643.
                            2) 1/12/2009-CASH ATM/[protected]/301109/19:25/7500.00/643.
                            3) 1/12/2009-CASH ATM/[protected]/301109/19:25/7500.00/643.
                            4) 1/12/2009-CASH ATM/[protected]/301109/19:26/5000.00/643.

                            I did not make the above transactions.So, i would like to know-
                            a) How can such an amount be missing from my account?
                            b) Where is the bank security which is being promised to be given to the Account/Card holders?
                            I therefore earnestly request you to investigate the matter and help me in getting back the lost amount as soon as possible.Awaiting for your quick action as it will be highly appreciated.Please consider my case sympathitically and do Whatever is further needed.
                            Thanking you,
                            Your's faithfully,
                            Arpita deb.
                            Dt: 29/01/2010.
                            Contact no: [protected].
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                              Rakesh R Sharma
                              from Mumbai, Maharashtra
                              May 9, 2009
                              Resolved
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                              Dear Sir/Madam,
                              I am a regular customer of Axis bank credit card issued by VISA, since last 1 and a half years. I regret to inform you that it has taken too long to solve the problem by the bank. So i am forwarding the problem to you.

                              Actually i had purchased a LCD Tv on 12th of October 2008 from Pooja Electronics, Baroda Gujarat, holding ICICI bank credit card swaping machine and i had swapped for the amount of Rs.25000/- in three transactions i.e in the parts of Rs.10, 000/-, Rs.10, 000/- and Rs.5, 000/- respectively from my Axis Bank Credit Card (Card NO. [protected]), on the very same day.

                              The respective bank had debited my card a/c by Rs.25, 000/- but the respective merchant Pooja Electronics has only received Rs.15, 000/- instead of Rs.25, 000/-. So we complained to ICICI bank and Axis Bank for the same, but are blaming each other that the money has been already transfered to the other bank. Finally both the banks are telling that the money is lying with VISA. But still the merchant has not received any amount nor i have received any credits in my card a/c.

                              For this reason the merchant is harasing me all the time either for the money or to return him the product back.

                              Now i hope that i am corresponding at a right place and i also hope that this time my problem will be solved as soon as possible.

                              Waiting for your positive response,

                              Thanking You,

                              Rakesh R Sharma
                              Mobile: (+91) [protected]
                              Baroda, Gujarat.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              DEAR SIR,

                              SUB : PLEASE CHECK MY ORDER NO. OD[protected] WITH COMPLETLE SERVICES.

                              WE HAVE PURCHASED SONY VIO LAPTOP WEBSITE ON FLIPKART.COM & PAYMENT MADE OF AXIS BANK CREDIT CARD NO. [protected] NAME OF THE PARESHKUMAR N PATEL.

                              WE HAVE MODE OF PAYMENT AXIS BANK CREDIT CARD WITH PUCHASED MURCHANT FOR THE FLIPKART & FLIPKART WILL TELL US TO ME NO OTHER CHARGES FOR CREDIT CARD WITH SPEAK TO AXIS SINIER MANAGER SIBBU BHAI WITH ALL SAFISANT SERVICES WITH BANK. & HE TELL ME NO DEDUCTION CHARGES WITH YOUR CREDIT CARD BUT 26/06/2012 1715.20 DR. & SERVICE TAX 212 ALSO DEBIT MY CREDIT CARD & THEY WILL PURCHASED MY LAPTOP FOR THE PERIOD OF 12 MONTHS AGO & THE EMI IS 2859 FOR FOR ALL INCLUDING CHARGES WITH DEBITED MY CREDIT CARD WITH ALSO DEBITED MY AXIS BANK CREDIT CARD SO PLEASE I HAVE TELL TO FLIPKART & ALSO AXIS BANK CREDIT DEPARTMENT AND THEY WILL TELL ME YOUR PROBLEM IS SOLVE SOON...I HAVE 2 MONTHS WITH TELL HIM. SO PLEASE CHECK MY STATUS & ALSO DEBITED AMOUNT WILL BE 6 MONTH EMI PROCESS BUT I HAVE PURCHASED PERIOD 12 MONTH EMI PROCESS SO PLEASE CHECK & SOLVE MY PROBLEM AS SOON AS POSSBILE. BEFORE THE 1ST INSTALLMENT AMOUNT DEBITED MY CREDIT CARD 2859 RS. PER EACH INSTALLMENT WITH REGRED.

                              WE HAVE TELLING MR. SIBBU BHAI WITH ALL MY PROBLEM SOLVE & RESPECTLY SAID BUT NOT ABOUT 2-3 MONTHS SOLVE MY PROBLEM SO PLEASE SOLVE MY PROBLEM AS ABOVE THE STATEMENT.


                              CHARGES WILL BE LESS THEN OR CREDITED MY AXIS BANK A/C. RS. 1715.20 & 212.00
                              ALSO INSTALLMENT PERIOD ABOUT NOT ONLY 6 MONTH BUT 12 MONTH STATUS AS ABOVE THE ORDER NO. OD[protected].


                              THANKING YOU


                              ASHWIN KASHIRAM PATEL
                              (BRO. PARESHKUMAR N PATEL)
                              MO. NO. [protected]



                              ENCLS

                              1) GRAHAK SURAKSHA EMAIL ADDRESS
                              2) FLIPKART MURCHANT SENT TO
                              3) AXIS BANK OF MAIN BRANCH SENT TO
                              4) R.B.I. BANK OF MAIN BRANCH (AXIS BANK CREDIT INTEREST)
                              5) AXIS BANK CREDIT CARD DEPARTMENT MAIN BRANCH.
                              6) MR. SIBBU BHAI AT AXIS BANK CREDIT CARD DEPARTMENT
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                                ramesh babu kalekudithi
                                from Mahbubnagar, Telangana
                                May 8, 2009
                                Resolved
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                                I K RAMESH BABU, A SAVING A/C HOLDER OF SBH SIIL COMPUS BRANCH, PALONCHA A/C No.[protected], I HAVE TRIED TO DRAW AN AMOUNT OF Rs 2000/- FROM ENRICHMENT RD, MAREDPALLY AXIS BANK ATM AT HYDERABAD ON[protected] AT 13.16 Hrs WITH ATM ID SIAC0682, CARD No.[protected], RECORD No.5061 AND RECEIVED THE TRANSACTION SLIP WITH THE MASSEGE TRANSACTION DECLINED, UNABLE TO PROCESS AND COULD NOT WITHDRAW ANY MONEY IN THIS TRANSACTION.HOWEVER MY NEXT TRANSACTION IT WAS NOTED THAT AN AMOUNT OF Rs.2000/- WAS DEDUCTED FROM MY A/C AS WITHDRAWAL VIDE ABOVE TRANSACTION.

                                I WAS GIVEN THE COMPLIANT IN SBH SIIL COMPUS BRANCH.
                                AT SAME COMPLAIT SENT TO THE AXIS BANK BRANCH GIVEN ADDRESS IN TRANSACTION SLIP.AFTER FEW DAYS IT WAS BACK TO ME.AS GIVEN ADDRESS IS WRONG.SO HOW TO KNOW THE AXIS BANK BRANCH.
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                To,
                                The Manager,
                                Axis Bank LTD.

                                SUB: Request for enquiry of lost cash amount of Rs.35, 318 from the savings bank Account No: [protected](Arpita deb).

                                Respected Sir,
                                With due respect, I would like to state that I Arpita Deb bearing the Account (No.[protected] have found that
                                an amount of Rs. 35, 318 has been misplaced from my account without my knowledge.The ATM card was issued to me by Silchar Branch.From past 6 years I have been studing in St.Petersburg.I completed my MBBS and came back to India on June, 2009.
                                Presently I am in Delhi preparing myself for MCI test.Regular transactions have been made from Delhi.On 3rd Dec, 2009 my father have deposited Rs.20, 000 in my acoount.So in order to widrew the money I inserted the ATM card and found that the amount of Rs.35, 318 was missing from my account.So, immediately I contacted the Silchar Branch Authority regarding the matter.I have sent an application from delhi to the bank authority in silchar on 4th Dec, 2009.The Application was recieved on 7th Dec, 2009.My parents have also submitted an application on 4th Dec, 2009.They went to the Bank every alternate day requesting the manager to investigate the matter but yet the problem is not solved.It has been more than 2 months that our problem is not solved.It seems that the transaction has been done by the Russian federation.So, as i am in delhi and only 1 ATM card has been issued by the bank how come the transaction can be done in Russia.When we consulted the Silchar Branch authority regarding the transaction they have handed over a bank statement for A/C No: [protected] regarding the transaction which is not the solution of the ATM dispute.Till today neither the amount have been returned in the aforsaid account nor any satisfactory reply have been given by the Bank Authority.My studies are hampered due to the loss of the amount.The Transaction shown as per statement:-
                                1) 1/12/2009-CASH ATM/[protected]/301109/19:24/1000.00/643.
                                2) 1/12/2009-CASH ATM/[protected]/301109/19:25/7500.00/643.
                                3) 1/12/2009-CASH ATM/[protected]/301109/19:25/7500.00/643.
                                4) 1/12/2009-CASH ATM/[protected]/301109/19:26/5000.00/643.

                                I did not make the above transactions.So, i would like to know-
                                a) How can such an amount be missing from my account?
                                b) Where is the bank security which is being promised to be given to the Account/Card holders?
                                I therefore earnestly request you to investigate the matter and help me in getting back the lost amount as soon as possible.Awaiting for your quick action as it will be highly appreciated.Please consider my case sympathitically and do Whatever is further needed.
                                Thanking you,
                                Your's faithfully,
                                Arpita deb.
                                Dt: 29/01/2010.
                                Contact no: [protected].
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                                  Richa Gautam
                                  from New Delhi, Delhi
                                  May 8, 2009
                                  Resolved
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                                  Hello,

                                  This is almost 30 days now and I tried to take help from Axis bank and same time SBI bank but could not get any response.

                                  Almost 30 days back I withdraw 3000/- rs. from SBI ATM, I swiped my ATM card and put my password and everything it made a transition but I did not receive any amount or receipt for that and when I made a balance inquiry 3000/- rs was already cut down on same moment. At the same time I called SBI bank and they people said its not their issue we need to contact Axis bank for that, then I contacted with AXIS Bank Customer care and I got a response that this is not their issue also. After 2 days I called Axis bank once again and this time they logged my request (req. no. 9047466, executive name is Megha) and assured me that I will get my money back within 12 to 15 days, but finally I did not. Then I called once again after 15 days and this time they did not give me any proper response and suggested me to contact with the branch I opened my account.

                                  And now i have shooted three mails to the person who is concern for my account, but no response.
                                  I need your urgent attention on this.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 

                                  Axis Bank — deducted amount is not refunding.

                                  I was used the Axis Bank debit card for withdrawal of rs 1500 from Induslnd Bank Atm (Jaipur), but i was not getting any cash so when i checked again my acount bal.it was deducted Rs 1500.imidiately i called up the customer care of Axis bank and i was given a request about this & my request no is 9094428.but it was almost 20 days still i am waiting for my deducted amount.this is realy shows the carelessness of Axis bank .
                                  I was used the Axis Bank card for withdrawal of rs 1000 from Citi Bank Atm (Bangalore), but i was not getting any cash so when i checked again my acount bal.it was deducted Rs 1000.imidiately.I am worried for my deducted amount..
                                  Hello,

                                  This is almost 15 days now and I tried to take help from Axis bank and same time city union bank but could not get any response.

                                  Almost 15 days back I withdraw 4000/- rs. from city union bank k k nagar branch, chennai ATM, I swiped my ATM card and put my password and everything it made a transition but I did not receive any amount or receipt for that and when I made a balance inquiry 4000/- rs was already cut down on same moment. At the same time I called city union bank k k nagar branch, chennai bank and they people said its not their issue we need to contact Axis bank for that, then I contacted with AXIS Bank ashok nagar branch & i give complaint letter and assured me that I will get my money back within 12 to 15 days, but finally I did not.
                                  I need your urgent attention on this.
                                  I Did a transaction from my axis bank debit card on 18th march. transaction amount is 775.82 rs. I did this transaction for airtel bill. My bill was not paid but money got deducted. I have registered a complaint through axis bank customer care on 19th itself. My complaint number was 6159424. It was not refunded till 27th march. I mailed on axis bank mail id and got no reply. My second complaint number was given to me on 27th i.e. 6186443. Still on 2nd complaint money was not refunded. I again called on Thursday 29th march and complaint number given is 6198647.
                                  My money is not refunded till date. I want to ask axis bank do they think i am a fool who will keep calling customer care. They are exceeded the limits and i am not more patient for this now. its now more than 10 days and they have not refunded a net banking transaction. the service is too poor and no one should open an account in axis bank. Even they are not responding to the mail. If i don't get any reply of this mail then i am going to consumer court and will file a case against axis bank. Its my salary account and then i will transfer this.
                                  Its my humble request to axis bank that refund my money as soon as possible. please don't force me to take a strict action against the bank.
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                                    DR.ARUNABHA MAJUMDAR
                                    from Tezpur, Assam
                                    Apr 30, 2009
                                    Resolved
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                                    To whome it may concern

                                    Today around 12:30 PM a letter from Axis Bank(consg no:EW[protected] IN) was brought to my residence(21.P.C.Das Road.Howrah-711101) by one delivery person and refused to deliver it to our housemaid. Our house maid is literate and can put her signature as required.
                                    But the delivery person told that her signature is not "PROPER".
                                    My wife and I are a working couple and during this time of week days we stay at our working places.
                                    Coincidentally and unusually we were at home today so we could see the incident as it happened.
                                    We tried to explain him the situation but he shouted at us and told that "letters will not be delivered in this way, do what ever you can."
                                    I am afraid if this is the scenario, then how many mails remain non delivered to us? And if this a stray incident, would any action be taken against the delivery person?
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      shibu M K
                                      from Noida, Uttar Pradesh
                                      Apr 25, 2009
                                      Resolved
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                                      Dear sir
                                      I apllied a car loan DSA in HDFC bank, they rejected my application due to negative cibil report.For further enquery i send a mail to cibil authorities their reply is as follows


                                      With reference to your mail, please find the status of the control number[protected] as follows:

                                      AccountNum: [protected]
                                      Reported By: AXIS BANK
                                      Account Type: AUTOLOAN
                                      Ownership: GUARANTOR
                                      Date Reported:[protected]
                                      Open Date:[protected]
                                      Last Payment:[protected]
                                      High Credit: 19, 500
                                      Current Balance: 3, 269
                                      Amount Overdue:0

                                      AccountNum: [protected]
                                      Reported By: UTI BANK
                                      Account Type: OTHER
                                      Ownership: GUARANTOR
                                      Date Reported:[protected]
                                      Open Date:[protected]
                                      Last Payment:[protected]
                                      High Credit: 19, 500
                                      Current Balance: 2, 454
                                      Amount Overdue:0

                                      Regards
                                      Neeraj Amin

                                      This document is classified as : (-) Public (-) Internal (X) Private (-) Departmental (-) Confidential

                                      Actually i did not signed as a guarantor to any body in UTI Bank or Axis Bank and also i have no dues or over dues in any nationalised banks and non banking financial institutions.My request is please remove the asis bank report from cibil as early as possible.

                                      regards

                                      Shibu M K
                                      [protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Dear Sir/Madame

                                      My family hold NRE, NRO & SB accounts since inception of your branch in Madurai Branch.

                                      In May, 2008 I sought Home loans for my two sons with all the required documents and Your Home Loan division dragged for one month and at last they told they can not sanction loan. If they could have told initially I would be very happy.

                                      Then I approached HDFC with the same documents and obtained two loans of Rs.30 lacs + Rs.7 lacs within three days. I am much satisfied with their dedcated service. I preclosed half the loan and will close next year. Due the Professional negligence of duty care, your home division thus lost many customers.

                                      Now another negligence happned this week to my Son S.Arun sundar who hold SB account in Madurai Branch. Relience Mututal Fund directly send the redemption amount to his account and the same is rejected on 11.01.10 by your Madurai Baranch with the remark 'Mismatching Name'. I am wondering how it is possible mismatching the name when the account number and the name from relience is same.
                                      Your Madurai Branch has not even made courtesy call my son and verify.

                                      This act Negligence of Dury care by your Madurai Branch is against RBI guidelines and Banking Law. Your poor service made me sick with mental torture.

                                      I am considering to close my all my family accounts and switch over to other banks.

                                      Regards

                                      Sundararajan
                                      [protected]
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                                        Rajesh Kumar PIppal
                                        from Delhi, Delhi
                                        Apr 24, 2009
                                        Resolved
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                                        Dear Sir/Madam,

                                        My name is Rajesh Kumar Pippal, Account No. [protected], Axis Bank in Vishal Enclave, Rajauri Garden Branch, Delhi. I observed from my statement of account that there are credited Rs. 213/-(0660) on 31/03/2009 and deducted Rs. 276/-( DRCA) on 24/03/2008, kindly clarify it . If the amount of Rs. 276 has been deducted for the Gold Card or as charges to draw cash from other banks than please refund it.
                                        However, I have requested for it on 1st April 2009.

                                        Thanking you, Sir/Madam.

                                        Yours faithfully,
                                        Rajesh Kumar Pippal
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        My name is Uma M. S., Account No. [protected], Axis Bank in Basaveshwar Nagar Branch, Bangalore. I observed from my statement of account that Rs. 276/-( DRCA) has neen deducted on 24/04/2009, kindly clarify it . If the amount of Rs. 276 has been deducted for the Gold Card or as charges to draw cash from other banks than please refund it.
                                        My name is Uma M. S., Account No. [protected], Axis Bank in Basaveshwar Nagar Branch, Bangalore. I observed from my statement of account that Rs. 276/-( DRCA) has neen deducted on 24/04/2009, kindly clarify it . If the amount of Rs. 276 has been deducted for the Gold Card or as charges to draw cash from other banks than please refund it.
                                        Axis Bank Saving or Salary Account

                                        Regarding deduction of amount.

                                        Dear Sir/Madam,


                                        My name is Ravi Bhiku Kapse, Account No. [protected], Axis Bank in MATHARU ARCADE, GROUND FLOOR, PLOT No.32, SUBHASH ROAD, VILE PARLE (E), MUMBAI 400057 I observed from my statement of account that on 08/07/2009 and deducted Rs. 111/-( DRCA) on 08/07/2009, kindly clarify it . If the amount of Rs. 111 has been deducted for the Gold Card or as charges to draw cash from other banks than please refund it.
                                        However, I have requested for.

                                        Thanking you, Sir/Madam.

                                        Yours faithfully,
                                        Ravi Bhiku Kapse
                                        My name is A. LOKESH, Account No. [protected], Axis Bank in INDIRA NAGAR BRANCH, BANGALORE. I observed from my statement of account that there is deduction of Rs. 111/-( DRCA) on 24/07/2009, kindly clarify it . If the amount of Rs. 111/- has been deducted for withdrawing cash from other bank or for any other reason.
                                        My name is Manoj T, Account No. [protected], Axis Bank in BANASHANKARI BRANCH, BANGALORE. I observed from my statement of account that there is deduction of Rs. 111/-( DRCA) on 14/08/2009, kindly clarify it . If the amount of Rs. 111/- has been deducted for withdrawing cash from other banks, please be informed that never I have used my debit card in any other bank ATMs except Axis Bank ATMs from the day I have opened this account nor do I have any credit card. I would like to know what is this "DRCA" and the deduction is all about.

                                        Yours faithfully,
                                        Manoj T
                                        Regarding deduction of amount.

                                        Dear Sir/Madam,

                                        My name is Deepa.C, Account No. [protected], Axis Bank in Main Brach Chennai. I observed from my statement of account debited Rs. 276/ on 10/06/2011, kindly clarify it . If the amount of Rs. 276 has been deducted for the Gold Card or as charges to draw cash from other banks than please refund it.

                                        Thanking you.

                                        Yours faithfully,
                                        Deepa.C
                                        Regarding deduction of amount.

                                        Dear Sir/Madam,

                                        My name is Arun B Mudhol, Account No. [protected], Axis Bank, Branch HAVERI(Karnataka) . I observed from my statement of account debited Rs. 561.80 on 08/09/2012, kindly clarify it . If the amount of Rs. 561.80 has been deducted for the Gold Card or as charges to draw cash from other banks then please refund it.

                                        Thanking you.

                                        Yours faithfully,
                                        Arun B Mudhol3
                                        My name is Manas Ranjan Tamli, A/C number is [protected], Amtala Branch, IFSC:UTI0000440, Branch Code:000440, MICR Code[protected] South 24 Pargana(west Begal).I observed from my statement of account debited Rs.112.36 dated 20.10.2012.Kindly clarify this matter.
                                        My name is Munish Kaushik, Account No. [protected], Axis Bank in Khasra No. 49/1, Dashmesh Nagar, Near Bela Chowk, Roopnagar, Punjab Branch Ropar. I observed from my statement of account that Rs. 106.74/-( DRCA) has neen deducted on 14/12/2012 without any information, kindly clarify it . If the amount of Rs. 106.74 has been deducted as charges to draw statement from other banks than please refund it.
                                        My name is Harish Kumar R.L., Account No. [protected], Axis Bank AnnaNagar, Chennai . I observed from my statement of account that Rs. 112.35/-( DRCA) has been deducted on 27/12/2012 without any information, kindly clarify it . If the amount of Rs. 112.35/- has been deducted as charges to draw statement from other banks than please refund it.

                                        Note:

                                        Bank Authorities Pls reply ASAP, I cud see lot of people posted the same query and No response from Ur End.Hope this doesnt get escalated to RBI Authorities due ur delay in response.
                                        My name is G.Venkatasai, Account No.[protected], Axis Bank peddapalli, karimnagar . I observed from my statement of account that Rs. 561.80/-( DRCA) has been deducted on 28/12/2012 without any information, kindly clarify it . If the amount of Rs. 561.80/- has been deducted as charges to draw statement from other banks than please refund it.
                                        My name is Sahil kumar Account No.[protected], Axis Bank Pune . I observed from my statement of account that Rs. 337/-( DRCA) has been deducted on[protected] without any information, kindly clarify it . If the amount of Rs. 337/- has been deducted as charges to draw statement from other banks than please refund it.
                                        Dear Sir,

                                        My name is Subhankar Choudhury from Kolkata.i observed that my axis account had been debited rupees 112.36 for two times repeatedly on 19/01/2013.it was written DRCA next to the amounts.what does it stand for?Pls inform me as soon as possible.

                                        your respectfully
                                        Subhankar Choudhury
                                        email [protected]@gmail.com
                                        wht is DRCA my 332 rs deducted towrds DRCA so pls tell me wht es dis?

                                        Interest Certificate(F.Y. 2014/15) for Income Tax

                                        SIR, PLEASE SEND MY HOME LOAN A/C NO.PHR[protected] PROVISNOL CERTIFICATE OF YEAR-2014-15 FOR INCOME TAX DETAI, THROGH MY EMAIL ID. [protected]@yahoo.co.in quickly GHANSHYAM BABULAL MODI

                                        Fraud Transactions

                                        I am not getting my refund amount even after 15 das of failure transaction. If i try to call respective bank, they are not picking any of the customer calls. Its very poor service.

                                        EDC MACHINE NOT WORKING

                                        EDC MACHINE NOT WORKING AND BANK EXECUTIVES HAVE CHEATED ME

                                        You are sending SMS unauthoresied Mobile No.

                                        Mobile No. [protected] in the Name of Muniraju This not Connected to A/C. No 902705 of your bank Please Stop all the SMS Sending the above No. [protected] Thanking you Yours Muniraju
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