[Resolved]  Axis Bank — Employee gravience

One of our staff already submitted complaint against our BH-Mr Amit Grover for harrassment against staff members no action taken by managment
Was this information helpful?
No (4)
Yes (2)
Jul 5, 2019
Complaint marked as Resolved 
Verified Support
Jun 04, 2019
Axis Bank Customer Care's response
Hi, we are here to help! Please DM us your contact number and we will get back shortly. Regards, Team Axis Bank.
Complaint comments 

Comments

operations — non acceptance of cheques at before 3PM from Monday to Friday

This complain is related to your HDFC special branch for cheque deposit of Mutual Fund Schemes tied up with CAMs of Bhopal Branch. Cutoff time of submission of Mutual Fund app. is 3.00 PM Monday to Friday, so the app. cheque can also be deposited by 3.00 PM, but your desk employees says no to submit it. they say submit by 2.30 PM. it shuld be streamlined. Pls need carifications.
Some of the new sales person is doing the file but they are saying sir I have don 40lakes, 50lakes but senior person mapped on his name and says the new comers not doing well and they gets tem leader post. How axis monetary them
dear sir i m pawan from shahjahanpur and i operate oxigen service account thats why i deposit amount mostly alternate days or braking 2 to 3 days but your bank cashier told me that they fell very trouble if i deposit amount regurally so plz tell me can i deposit amout as its or i choose any other bank
This complaint is regarding the Ops Manager in The anna nagar branch Chennai. He is treating the employees of the branch in very bad way. i have seen that many times. Recently i have seen him scolding employees in front of the customers for not performing sales. Also one employee was scolded for asking 1 day leave. Moreover tellers not allowed to have their lunch atleast before 3pm.
Mr.Tarun who is allocated in axis bank Kashmiri gate branch, He always talks to employee's girl and taken help from them like police related.I came most of the time for my account he alaways talks on call not I get any help from his side.I want you took necessary actiona against him.
I want to complain abt mr. harish who is avp in axis bank ashok nagar branch.He always talks in bad manner.I m a girl and employee in same branch.If I need any urgent leave then he said you sill keep continue your work till night if you are on leave
Dear sir,
Im Mr. Salman Bashir from larikpora branch (2378).My role is officer sales..From the last three days our branches link is down and also Ups is out of service, nobody is responding and we r being abused by ETB customers not providing their basic banking facilities like cash deposit, cash wd, neft, rtgs, n tfrs of chqs.As a local official it is very difficult for me to spend a single day in a branch from the last three days because im on front line.Every person abused me in the branch.so you're accordingly requested kindly look into the matter.
Regards
Salman
I want to complain about Aakash..he is not reply properly and reject my phone calls.
i gave him work for my personal loan in ahmedabad and he can't update me about loan.
he always reject my calls and not giving reply.
he is not responsible person.he is doing often and often.
i am very disappointment because of him.
i request to you please take action against him.
Sir,
This is very sad to inform you that AXIS BANK, GOLPARK BRANCH, KOLKATA does not have any work timing for employees. The employees have to work there for 12 hrs a day which is i think even more than an unskilled labour working hours. Even girls have to work for 12 hrs daily and this has become daily routine of their work.The work timing is 9am to 9pm. The best part is that there is no rule or inspection from RBI for this. Employees do understand if this happens once or twice in a month but this happens daily wihich is simply started effecting their personal lifes. They know and understands that banking sector has to go through a huge pressure during half yearly and year ending but daily this is not tolerable, either AXIS bank should pay overtime or they should provide reduce their work timing atleast to 10 hrs a day. Even 10 hrs is not justified but still employees are happy if this reduces to 10 hrs day.

Being a customer i feel so bad for them, then sir just think about the Employees working and facing this daily, they feel like that they are not working in a bank rather they feel like a labour working in a factory.

Please do see and resolve the issue.
Sir
I want to complaint about Stuti, who is from Axis bank of Moti Nagar branch, she is very rude with customer she have too much attitude she is always talk in bad manner she have to learn customer is not her bluddy servent .
Ian very disappoint because of her
I request to you please take strict action against her.
Axis Bank Customer Care's response, Jun 4, 2019
Verified Support
Hi, regret the inconvenience caused. Please elaborate on your specific concern along with your registered contact number via DM for us to assist you. We are here to help! Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.
Chander Shekhar Dua's reply, Jun 4, 2019
Stuti is soooomuch illetrare
and very rude with every one you have to take action against her.
She don't understand what I want she was behaved with me very rude
Sir
Sorry to say but axis bank staff and customer care support is very poor ridiculous staff and ridiculous work.
Please call me on my register mobile no [protected]
Iam very much disappoint with axis bank Moti Nagar branch staff member Stuti.
mrs sonica at kalkaji branch on counter no.4 .her behaviour is just unacceptable with the customers .she do not have any manners how to talk and provide information to customer.
kindly make a strict note of it .and take appropriate action
thank you
Axis Bank Customer Care's response, Dec 2, 2019
Verified Support
Hi, please share your registered contact number and we will get back to you at the earliest. Regards, Team Axis Bank.
Hey, Axis bank I'm really disappointed with your service it looks like you are ruining our resource, I have been using your service from last 5 years and I see there is bad situation raised in your service. After minus balance deduction you guys have charged more amount and there was statement about the money also ? I would like to report about your actions to the reserve bank if my fund is not refunded and if you have proper reason about my money send me explanation mail to [protected]@gmail.com and from there I shall send you my contact details to avoid misuse of my number.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12953
    Pending
    0
    Resolved
    6557
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information