Axis Bank Complaints & Reviews

Hi, i applied for personnel loan and its approved on 9th April 2008 and first EMI is deducted from my salary account on 15th April 2008 .For 6 days duration Axis bank charged one month interest.now second EMI is deducted on 5th May 2008.what is this process can you please respond me ASAP.I tried to make a call to customer care numbers i.e.,[protected]/102/105 but those numbers are not working.Please respondme.My mobile number is [protected].

To, Date:08/08/2008
The UTI
Bombay


Subject: Wrong Average balance deducted
A/C.No. [protected]
Branch:Mahestala, Kolkata
Dear Sir,

As per your statement dt 01/06/2008 to 30/06/2008 you have deducted Average balance charge Rs.750/- + Service Tax Rs.92.70/-. Kindly check because this a/c is opened under Average amount maintains Rs.2500/- (Smart privilege)(Branch has also checked and asking it is wrong deducted) and this is also maintained from long time. Kindly check and refund the amount in my account and inform the same immediately.

Thanks

Sima Tibrewal

Dear Sir,

Please note that I have a savings account with Axis bank since last more that two & half years. My account no. is [protected]. Axis bank has deducted Rs. 184 on 07/10/08, Rs. 394.00 on 07/10/2008, Rs. 15.70 on 29/9/08, Rs.1.94 on 29/9/08 & Rs. 57 on 11/10/08. Please provide the details & give the reason. Also suggest what should be done to avoid this.

When I contacted your pune office in Bibwewadi, they said you have to visit head office in Mumbai. Please note that I have been transferred to Pune since January 2008 so it is very difficult for me to travel all the way from Pune to Mumbai for just checking why you have deducted above amounts.

I request to look into this matter as early as possible.



Thanks & with best regards,



Anand Gupta

M - [protected]

Dear sir,

Mai Robin roy Sir mera account no.[protected] hai sir mere account se 5000/- Ruppes Attomatic deduct haiu hai mere ko iska jawab jaldi chahiye kyouki mere pass kucha bhi paise nahi hai mere ko mere ghar me paise dena hai sir mere ko iska jaldi answer chahiye

mera phone no.--[protected]

Dear All,

Axis bank deducted Rs 2650 saying its Consolidated Charges for A/c...but when i asked for the details they never respond...when i call customer care...they was also not sure why the amount has been deducted and ask me to contact the brach...i contacted to them but they never respond...Please help. here are the contact email...they never respond...
"Daryaganj Operationshead" <Daryaganj.[protected]@axisbank.com>, "Daryaganj Branchhead" <Daryaganj.[protected]@axisbank.com>


So i suggest all that please never go with Axis Bank...3rd class service and they are fraud...

Thanks
Suvesh

I have maiontiain Piority Account at Axix Bank Siliguri Branch and without my consent and also without any cheque an amount of Rs 40, 000/ debited to Met life Co. on 9.04.09 I personally request to RelationManager Me. Abhisek Vatal Singh at Siliguri spectrum Branch not to debit any amount from piority accout to Metlie, he assured me there is no scope to debit any ammount without any cheque, but it is most illegally without my written consent and without any cheque the Axis bank Siliguri Branch at Spectrum Building debited an amount of Rs 40.000/- from my account to Metlife by illegal means and csusing brach of trust to me by the Relation Manager Mr.Abhisek vat Singh, I again persinally contact him over phone after such knolege by no redressal and no positive response from him as such I lodging this complaint for redressal .

Dear Sia
my name is Antony raj, my card number [protected] i was resived my 14/03/2009-15/05/2009 statemend that statemend i will not syping two transaction
transaction reference number given be
[protected]
[protected]
i was pay that payment pleas revise my money
thank you
Regards
A.Antony raj

This is a complaint from a frustrated customer.

I need an explanation regarding the deduction of money from my axis bank account
in the name of "Consolidated Charges for A/c".when it happened the first time i had called the
base branch(pathanamthitta) and enquired the above mentioned issue.The answer I got from the Bank
was that the deduction was due to non maintainence of average quarterly balance and asked me to
maintain an average quaterly balance of Rs 1500. Since then i have been maintaining the average
quaterly balance of 1500 RS/-but still it had happened more than four times, Last time Rs 600/-
had been deducted from my account. I need a detailed explanation regarding this as early as possible.
Or else i will be obliged to proceed to further steps. I am very much ashamed of such services
rendered by such a nationalised bank.

thanks and regards,

Saranchand R

I have an savings a/c in dunlop branch in Axis Bank, and a/c no. [protected], where I am doing transaction since 2005 as normal customer without any disturbing. But at present before few days my aforesaid a/c has freezed by any staff of that branch without any notice or information. At present I have Rs.81843/- in my a/c. But there freezed for debit.
Before few some one of branch staff has informed me that I have to submit my residence proof, and after that I have submitted that document (Bank of India Passbook xerox on same address). But still now I am suffering for this freezing system, due to I cant with drawl the amount of Rs.70, 000/- to deposite for other my emergency purpose.
Please do something as earlier possible to continue my a/c without any hackle. otherwise I must be close my a/c.

I have an savings a/c in dunlop branch in Axis Bank, and a/c no. [protected], where I am doing transaction since 2005 as normal customer without any disturbing. But at present before few days my aforesaid a/c has been freezed by any staff of that branch without any notice or information. At present I have Rs.81843/- in my a/c. But there freezed for debit only.
Before few days some one of branch staff has informed me that I have to submit my address proof for needed for banking Audit and after that I have submitted that document (Bank of India Passbook xerox on same address). But still now I am suffering for this freezing system, due to I cant with drawl the amount of Rs.70, 000/- to deposite for other my emergency purpose.
Please do something as earlier possible to continue my a/c without any hackle. otherwise I must close my a/c.

Dear Sir/Madam,

I have submitted my application form along with all required supporting documents for opening new saving account with your bank at Aurangabad branch on dated 11.10.2010 (Monday), but till date I have not received any confirmation from you & Aurangabad branch.

Number of times I have enquired status of opening new saving account with Mr. Joshi (Adalat Road Aurangabad Branch) on phone (almost daily since from last 10-12 days) but I have not received positive response from him & now I am fed up and hence putting here my views.

Below are the few points of my experience with your bank, while opening new saving account.

1. Phone not attended by Mr. Joshi many time (Cell no- [protected])
2. Today you will receive your account number
3. I am not in branch
4. I am in meeting
5. I will call you after 10 minutes but he never called back to me

I also surprised to know such a poor response by a reputed bank.

As far as my knowledge I have completed all the documents required for opening new saving account & also the same is confirm by Mr. Joshi.

I don’t understand why there is delay from your side.

I now request you please take immediate action & open my saving account and send me saving account kit without any further delay.

Thanks & Regards,

Mrs. R.S Raykar
Aurangabad.
Cell No-[protected]

You lost your money for penalty. Rule created by the bank. You can do nothing now. forgot about it. Close the account.
Have a account in SBI/PNB like bank. Live happy. or even open a account in District Cooperative Society bank.
These banks are not for the consumers like you and me. They expect you to deposit in their bank. they enjoy your money and pay you 3 to 4% interest. if you fail to do they will take rs. 750 to rs. 1000 depending on the pvt. bank. at last if you didn't see your account for 4 month you will have negative balance. In private bank they welcome you to even close the account and to open account at any time. all their need is your money and your silent. go for SBI use MoD option in savings bank account they give more interest for your savings and you can withdraw money any time
we all fall to such banks for their tech words and tech facility. but all are tricks of pvt companies. they don't add value for your money. don't fall again.
if any one of your friend goes to open a account in such a banks save him and save our society.

have a gr8 day

Dear sir,
I am an account holder with your bank and have been recieved my ATM card but his pin number not gotted so i requestly please urgently my pin number. You are not give my pin number than i closed my account.
Thanks

Silversmith — Non Issuing Bill

After buying Two Silver coins of 50gm from Silversmith on 05-11-07...when we asked for the Bill...they asked us to wait for a day since their computer was down...And now after following up & visiting five times, Mr. Hasmukh Solanki the Director has refused to give the Bill...since they are not registered with Sales Tax...or any Authorised Government authority...Please note the below address and do the needful....
M/s Silversmith, Wing B, Shop No. 5, KPCT Commercial Centre, Fatimanagarm Pune 411 013

sir,
I am Chetan from Infotheek Computers, Noida, Let me know my application status of axis bank credit card which i applied last month.The ref. no they gave me is 1156820.

regards
Chetan Sharda

hi

this is janadri kamireddy please give me the staus of my credit card with ref 1140962

this is Senthilkumar please give me the staus of my credit card with ref 1035584

I Sandeep Awasthi has applied for credit Card from your Bank. My reference number is 1182318. Kindly do the needfull and mail me the status of card.

Regards

Sandeep Awasthi

indore

I got a message that the my application number 1238418 is recieved . I got no further communication. Please let me know if the card is approved or not.

And one more thing will it take so much time to let the status known to the customer. I recieved the above message on 28 feb 2008.

Kindly reply soon

Regards,
Praveen

sir,
I am Kanhaiya from Nippo batteries Co Ltd, New Delhi, Let me know my application status of axis bank credit card The ref. no they gave me is 1375960.

regards
Kanhaiya

I have applied for the credit card my application ref no:1358630 pls let me know the status.

i have called customer care mr vishal picked my call and not answered properly worst service from mr vishal. can u pls send me the details of application.if not processed pls infrom through my mobile no:[protected]

I have applied for the credit card my application ref no:1558614 pls let me know the status.

have applied for the credit card my application ref no1786601pls let me know the status.

Since disbursement of loan in Nov 2006 the undersigned had been requesting the bank for the working out of the loan account in excel sheet – ie the calculation of interest etc so that I could follow / track the account, to this effect I have even called Mr Ramesh the previous RAC head at Pune TILL DATE THE EXACT METHOD OF CALCULATION HAS NOT BEEN GIVEN BY THE BANK!!

Also I had been regularly calling the bank in general and Mr Ramesh n Ajit in particular for the information on change in the ROI – but till date there has been no correspondence to that effect. The bank is supposed to inform the client about the revision of the ROI especially if it is a upward revision and give an option of revising the EMI to maintain the tenure same. During the visit when checked the system showed that NO LETTER TO THIS EFFECT WAS SENT TO ME. This in effect has cost me a recurring loss!!!

The other issue is that of rounding off of decimals – all good banking rules say upto and inclusive of 0.50 is rounded off to the lower and from 0.51 upwards to the higher. That is the rule AXIS bank follows for the savings and current accounts too – so HOME LOAN is no different. You can't tell me that it is the RBI policy – if so please send me the extract of the policy or guideline – RTI.

Imagine the quantum if you consider all the loan accounts the bank has.

Then THE BANK HAS a policy that if the 5th of the month is a holiday – THEN THE BANK will work the account on the 6th or the 7th and charge interest on interest for the difference of days – again THEY claim it is the RBI policy and Bank rules - the issue here is that if a particular day is a holiday – or if there is a delay in the clearing house – does the customer have to suffer – a policy issue !!

As has been categorically told to me by your staff and is evident from the calculations as also from the printout given by your bank – [though initially your staff were not sure themselves] the interest is calculated on the number of days in the month [interest * number of days in a month / number of days in a year]. 2008 being a leap year your bank has calculated the interest for the month of February for 29 days, but……….. the denominator which also has to change to 366 instead of 365 has not been done – this suits the bank as it collects interest for one extra day – this procedure has been confirmed by an email sent to me from your bank. This amounts to about Rs 480 odd in my case! Imagine the quantum if you consider all the loan accounts the bank has.

Lastly, despite all this or rather without giving due cognisance to all these issues – there is a difference of about Rs 90 odd even now- which remains unexplained!! What perturbs me most is the fact that not a single soul in the whole RAC Pune could explain the way the loan account functions the way the interest is calculated etc.

Besides – while speaking to Mr Gupta he repeatedly mentioned that he was trying to help me [more then he should be doing]– but then I thought that was the basic duty of the bank staff towards their customers – and this is more of clarifications then help being rendered. The mail sent by the bank on the 5th of March is more like – these are the ways of our bank – please lump it – you cant leave though!!! The last statement could be corroborated with the reaction of Mr Gupta when I told him that I would have no choice but to take remedial measures – to which he said "Please go ahead – our legal department will deal with it."

TAKE HOME LOAN FROM AXIS BANK AND " GHUM TE REH JAO GE ON THE AXIS "

WE HAVE UNFORTUNATELY TAKEN A HOME LOAN FROM THE AXIS BANK WAY BACK IN SEP / OCT 2006. HOME LOAN ACCOUNT NO [protected]

WE HAVE A NUMBER OF OUTSTANDING ISSUES REGARDING MY HOME LOAN WHICH I HAVE ASKED THE BANK FOR REDRESS THROUGH PERSONAL REPRESENTATION IN THE OFFICE OF MR MANISH GUPTA, AXIS BANK [HOME LOAN DEPT], BHANDARKAR ROAD, PUNE IN DEC 2007 AND THROUGH REPEATED EMAILS TO - AXIS RAC <Customercare.[protected]@axisbank.com>; ANIL DIGHE <anil.[protected]@axisbank.com>; Manish.[protected]@axisbank.com; SINCE THE EARLY 2008. TILL DATE NO RESPONSE HAS BEEN FORTHCOMING !

THE ISSUES ARE ENUMERATED BELOW

NO RESPONSE FROM AXIS BANK, HOME LOAN DEPARTMENT, ON THE ISSUE OF : -

A> WRONG CALCULATION OF INTEREST ON HOME LOAN - THE CALCULATION SPREAD SHEET WAS GIVEN BY ME ON TWO OCCASIONS TO MR MANISH GUPTA - I PERSONALLY LOADED ON HIS COMPUTER ONCE.

B> WRONGLY ROUNDING OFF OF DECIMAL PLACES AND CLAIMING IT TO BE A RBI DIRECTIVE. THE COPY OF THE DIRECTIVES WAS REQUESTED - BUT TILL DATE THAT HAS NOT BEEN GIVEN.
AND THE SAME ISSUE WAS CHECKED WITH THE AXIS BANK [SAVINGS BANK ] - WHO AGREED WITH MY CASE.

C> NOT INFORMING AT ALL OF THE CHANGE OF RATE OF INTEREST - HENCE DEPRIVING ME [THE CUSTOMER] OF THE CHANCE TO CHANGE / REVISE MY [HIS] EMI AND HENCE MAINTAIN THE TENURE OF LOAN - HENCE CAUSING A LOSS

D> THE INTEREST FOR A LEAP YEAR IS CALCULATED FOR 366 DAYS BUT IN THE FORMULA THE WHILE CALCULATING INTEREST FOR ONE DAY IT IS DIVIDED BY 365 DAYS - IN EFFECT THEY TAKE A DAYS INTEREST EXTRA. THE AMOUNT OF GAIN IS COLOSSAL / HUGE - CONSIDERING THE NUMBER OF PEOPLE EFFECTED.

E> CLAIMING THAT THE CORRECT ADDRESS WAS NOT AVAILABLE WHEN THE SAME WAS GIVEN AT THE TIME OF APPLYING FOR THE LOAN AND SUBSEQUENTLY THE REVISED COMMUNICATION ADDRESS WAS PROVIDED ALONG WITH MOBILE NOS AND LANDLINE NOS.

F> CLAIM BY MR MANISH GUPTA THAT - THE BANK CANNOT AND WILL NOT RESOLVE THE ISSUE AND THAT I [THE CUSTOMER] CAN KEEP TRYING TO FIGHT IT OUT, THE BANK HAS THEIR LAWYERS TO DEFEND AND FIGHT FOR THEM

G> LASTLY - NOT CARRYING OUT DOWN WARD REVISION OF ROI AND MAINTAINING A HIGHER ROI, WHICH IS AGAINST WHAT WAS TOLD AND DISCUSSED WITH ME WHEN THE LOAN WAS SOLD TO ME, THAT THE MARKET RATE OF INTEREST WOULD BE MAINTAINED, BOTH WAYS. IT IS PERTINENT TO MENTION THAT ALL UPWARD REVISIONS WERE VERY PROMPT - THAT TOO WITHOUT EVEN INFORMING ME.


H> I HAVE EVEN REPRESENTED MY CASE TO MR ANIL DIGHE WHO IS SUPPOSED TO BE IN CHARGE OF THE HOME LOAN DEPT AT THE AXIS BANK H/O, ALSO REPEATEDLY ASKED HIM FOR THE MOBILE NO AND EMAIL ID OF THE GENERAL MANAGER IN CHARGE - BUT TO NO AVAIL!

THESE ISSUES HAVE CAUSED ME IMMENSE HARDSHIP DUE FREQUENT AND REGULAR VISITS TO THE BANK BY MY WIFE AND CONSTANT MENTAL AGONY WHICH DOES AFFECT MY WORK ESPECIALLY AS A DEFENCE PILOT, BESIDES LOSS IN TERMS OF MONEY ON TWO COUNTS - EXCESS INTEREST AND LOSS DUE TO FREQUENT VISITS AND PHONE CALLS.


I PRAY THAT THE BANK BE ASKED TO RESOLVE THE OUTSTANDING ISSUES AT THE EARLIEST AND THE BANK BE ASKED TO COMPENSATE DUE TO - THE LAXITY AND IRRESPONSIBLE BEHAVIOUR SHOWN BESIDES CAUSING CONTINUED EXTREME HARDSHIP AND IMMENSE MENTAL AGONY - WHICH AMOUNTS TO LACK IN SSERVICE PROVIDED ! IT IS ALSO PERTINENT TO MENTION THAT THE BANK APPEARS TO SHOW THAT THEY ARE ABOVE LAW AND CAN GET AWAY WITH ANYTHING AND EVERYTHING.

I completely agree with your comment. I also have a similar issue with the bank. They have reduced the tenure, increased the EMI without any intimation and now asking for interest rate on the difference of amount which I am not aware of. I am planning to lodge a complaint in the consumer court.

The same thing happened with me when Axis bank redueced the tenure @ of down in ROI and when I asked them to keep tenure constant and reduce my EMI amount then they are offering me very small amount difference as per their internal calculation. Instead of their current 9% ROI they are charging 9.5% to me.

Axis Bank / Credit Card — wrong bills

I am an axis bank harassed customer , I applied for the card when axis bank executive told me that the card will be free for lifetime for me as it’s a corporate card but in the 1st statement only I got the joining fees added . so I called the customer care where I was told that the amount is been levied on you by mistake and promised me that it will be reverted back I also requested for the cancellation of card because of very poor service ( complaint number is 18006) but now I am getting a statement which says 1131.50 as outstanding for me I don’t understand how you people can levy this to me .

I want all the outstanding to be reverted back and my card to be cancelled as soon as possible because I don’t want to be a customer of such a bank which unnecessary harasses its customer and make false promises.

My card number: [protected]

apoorva dewan
[protected]

Hi,

What you have mentioned is absolutely true.Their service is very poor and their person manning the tel is rude and unapologetic.
I've had bad experience of non receipt of statements since it was linked by auto debit to Axis bank. The amount withdrawn by Axis card is contradictory.

Danesh.K.V

I have a different concern here.

i am trying to reach the customer care executive , which are supposed to be available 24/7 however hardly get connected to them n get lost in the horrible tones/tunes which the bank has kept.

PLeasssssssssssseeeeeeeeeeeeeeeeee understand the value of customer's time and push the process


cheers!

I am Abdul, I got a call from ur executive for a lifetime FREE credit card with several benefits, i thought let me apply for it and submitted my documents and got the credit card after 6 months but the issue is that i have been charged for the credit card an amount of Rs.432. why should i pay when i was told it's a lifetime FREE credit card..? Immediately i called customer care, after trying for nearly 30 mins a customer care executive received the call, he gave me a Request No. and informed me a higher authority will get back to me within 7days but there is no response till now it's already 1month. 15days earlier i called up customer care again he gave me a another Req No. and he told its in HIGH PRIORITY now and for sure a higher executive will be get back to me but again nobody called me yet(already 10 days) and i got a message to pay an amount of Rs.730. Atlast i called a customer care again but nobody is receiving the call from past 1hour, I am so bugged up with this that i decided to complaint. I have HSBC, ICICI, SBI credit cards but never faced any such kind of problem. Its the worst customer service ever seen. why dont you think about customer satisfaction..? I have an account in AXIS BANK and I am totally satisfied but why dont you provide same kind of service for Credit card division. I hope atleast you read this and in response call me to speak regarding this issue or atleast mail me to my email id -- [protected]@yahoo.co.in

would be happy if you get back but no hopes of your response.
Mb-[protected]

Axis Bank / Credit Card — Blocking savings account

I missed to pay dues in time due to certain reasons. One cheque given at month end of rs.1500o to credit card got bounced. But as soon as I came to know about same I immediately paid Rs. 15000 by cash ( deposited personally in Axis bank NIT branch)
But I found that My saving account with same branch has beed kept on hold by credit card department. I approached customer care dept & got request no to sort outissue (no197272). Limit given was 4 days. Request made on 6/03/2008. As i was not able to get call by 10th I also sent mail to them for settlement saying that you can auto debit further more Rs.10000. I can send minimum autodebit form & you can deduct this amount.or I will give undertaking to deduct certain amount every month to settle down the issue. Till no answer. If I am not able to operate my savings account I can not move for job as i am in sales, no job, no money so not possible to repay. how anybody can come out of this if one side is not ready to listen anything

Sir I lost my mobile phone Sony Ericson K608i.Its IMEI No is [protected].I have filed a fir and given petion to cyber crime cell three months before.But up to this i hadnt got any replay like many others.Sir can u do Something

Axis Bank / Credit Card — statement not receiving

This is deepak from pune i have a credit card since last 6 months but yet i m not receiving any statement from ur side & every month i m calling again & again on ur customer care no.[protected] but there is no response & ur collection center every time calling me in a day 3 times ur payment is due & i told them every time without any statement i m not able to pay any amount & any interest those u r charging me...i think u don't know the importance of customer...very bad service...deepak sitlani +91-[protected]

i am credit card holder of axis bank, my complaint is i'm not receiving my bill/statement on my address, so kindly get back to me on my contact e-mail id ...thanks

Never Apply for a Credit Card from Axix Bank.

Hi,
I would like to share my experience with Axis bank..
They offered me a free charges life time Credit Card and charged me all fees like annual charges
joining fee etc. Then illegaly charged for a Insurance policy of bajaj Alliance.
I never signed any document regarding the Credit Card or the Insurance policy. Now they are sending me Legal notice through their Advocate for the above mentioned payments.
R K Nair
New Delhi

This has been true for me too. It has been over month since i applied for my credit card and I have still not heard a work from the bank.

Axis Bank Credit Card — not issuing creditcard

Dear sirmadam
I have applied for credit card in the month of feb2009. my ref no is 1798503. The representative who contacts me is mr jitu, his no is [protected].when he contacted me he assured me for creditcard.I have also saving account in axis bank.I have given all documents which required by mr jitu on that time. Yesterday I visited axis bank nappeansea road branch and asked mr jitu about my credit card he replied me that if you fix rs25000 then you get credit card easily.I am permament customer of your bank, in terms of services these things are very bad. My saving account no is[protected].Please take the required action as early as possible.


Regards,

Akhilesh Kumar Jha
Management Trainee Purchase
CACHET PHARMACEUTICALS (P) LTD.

Hi,

Long Back The HSBC credit people, they Took MY Account Details & my major certificates,

Till Now they not turned back to me, what happen about my credit card ?
i don't have the docket number, but i will give my cell number [protected], dickenson road bangalore

Hi,

Be happy that they didnt issue the credit card. i got platinum credit card and used for 5 months. Service was bad so i decided to cancel and placed the request. After cancellation of the credit card, there was an excess 458Rs in my account and i requested them to refund to my savings account linked to my account. Later they told i have to submit all the payment proof and then they ll refund the amount. Later when i called the customer care, they told they will not refund any amount after the card cancellation. In mail they ask me to send all the payment proof for refund initiation
They are doing daytime robbery. Be happy

Axis Bank Credit Card — Wrong Bill Received

I am a Axis Bank Gold Corporate Credit Card holder and i received a bill of Rs. 71854.55 but i haven't used my credit card for a single rupee and when i gave a call in axis bank customer care they said that the payment is made by Addon Card, but i havent received any addon card and that card has been given to someone else and the same has been misused by that person. When i asked in Axis bank fort branch they said we cannot help you, you have to co ordinate in call centre only. Kindly let me know what is to be done in this case should i launce a police complain also

I am a Axis Bank Gold Corporate Credit Card holder and i received a bill of Rs. 1020 at hyderabad but i haven't used my credit card for a single rupee. at that time i was in train to come hyderabad. Kindly let me know what is to be done in this case should i launce a police complain also.

I am having the axis bank credit card, my limit was 35000/-. but axis bank is cheating people by allowing of more than limit & then imposing penalties on it. If limit is fixed, that there should be validation on limit. otherwise what is the mean of limit. In my case my usage exceed 50 rs from my limit & bank charged 337 rs on it. This is very much wrong

Hi all,

AXIS BANK is very worst in credit card business. Still now they didn't know how to handle the customer.
Statements are not properly received by customer and some agents cheating credit card appliers

VERY WORST.............................

What their higher official are doing we didn't know,

I think they are just sitting idle and doing something else.????

even we can't talk with customer care people too...always it's busy...

Hi Everyone,

Even I agree with the same.. bcos I am also a victim of the same scenario...

You can reach me @ +91 [protected].

Regards
Bobby

Can somebody tell me what the [protected]@*[protected]@ is debit interest in the credit card statement...Axis bank sucks, it is the worst and the saddest bank i have ever dealt with, i think that GRAMIN or CORPORATION bank is far better than Axis bank.AXIS Bank is Chor, I[censored] call THE Customer care Freaks, first of all they dnt pick the [censored]in call, it takes 15 - 20 mins to reach a ZINDA Aadmi, other wise keep listening to the freakin IVR, and if they pick the call, they give false statements, EXAMPLE: Sir, this issue will be taken care of within 7 working days, THEY [censored]IN WORK ONE DAY IN A MONTH, DATS WHY I HAVEN'T RECIEVED THE ANSWER SINCE SEVEN MONTHS, THEY DNT SEND THE STATEMNT ON TIME AND THEN CHARGE ME [censored]IN DEBIT INTEREST AND LATE PAYMENT FEE...
*****AXIS BANK DOESN'T WORK, THEY WANT THEIR CUSTOMERS TO WORK FOR THEM*****
SORRY FOR MY LANGUGE GUYZ BUT BILLING SECTOR OF THIS BANK IZ [censored]ED UP AND SU***CKED UP****

self uti bank — not deliver any statement and charged int

i hv uti(axis) gold card-[protected] u hv charge interest to me but i dont hv rec any statement but as per uti says that statement delivered but there is no any proof of delivery submited to me only as per courrier uti says that they deliver the same pls reverse my charges or otherwise i take a ligle action

ajit agarwal
[protected]

Dear Sir,

Sub: My Savings bank acccount No.[protected] with Pappanaickenpalayam ,Coimbatore branch

I received the statment from 1.10.07 to 31.12.2007 wheeas I found debit of Rs.134.83 towards phone banking charges.I wish to inform that I have not utilised such services during the period.

Please recredit the amount to my account under advice to me.

K.Sankaragopalakrishnan

Axis Bank Credit Cards — WRONG CARD DELIVERED TO ME

I HAVE APPLIED FOR AXIS BANK GOLD CARD BUT THE BANK HAS DELEVERED ME AXIS BANK GOLD PLUS CARD WHICH IS VERY BURDEN FOR ME.

CAN ANYONE TELL ME HOW TO RETURN THIS CARD OR CHANGE THE CARD.

wanted know my bill details

I have not done any credit transaction in Travels also i ahve got bill for that thrice do let me know the status , shall we complaint to bank OR Travels . But actualy i was trying book the ticket but transaction wasnt been made but finaly that bill has come to me , on regarding this i have booked complaint also , in travels also i booked the complaint,

Do let me know the status,.

Regards
Ranjith NK Hyderabad.
[protected]

i have salary account in your bank and my account no is-[protected] . i have atm card but i dont have my pin number and my atm card issue in march but pin numbr are not issued please tell me why my pin no. not issued and why it take more time and how i can access my atm card with out pin number.

Dear Sir

Pls reverd me on this mail.

Kindly look into & do the needful asp.

With Regards
Harit
[protected]

-----Original Message-----
From: Harit Kumar [mailto:harit.[protected]@in.cpm-int.com]
Sent: Saturday, September 27, 2008 1:41 PM
To: 'Customer.[protected]@axisbank.com'
Cc: '[protected]@gmail.com'
Subject: FW: CS 123 Re: RE: Iam Not Pay Any Policy Premium([protected]) [REF:[protected]] Return To My Money ( Action on it)


Dear Sir


As per your telephonic conversation you have to committed me reversed my policy premium 10*274 =2740 Rs on my credit card.

Pls confirm me by mail & s.m.s.

Pls Action on it.

Harit
[protected]
Assist, Manager Marketing.

C P M INDIA SALES & MARKETING PVT LTD,


-----Original Message-----
From: Customer Services [mailto:customer.[protected]@axisbank.com]
Sent: Saturday, September 27, 2008 10:34 AM
To: harit.[protected]@in.cpm-int.com
Subject: CS 123 Re: RE: Iam Not Pay Any Policy Premium([protected]) [REF:[protected]]

Dear Mr. Kumar,

This is with reference to your email dated September 25, 2008 to customer.[protected]@axisbank.com regarding cancellation of insurance.

We apologize for the delay in responding to you and for the inconvenience caused.

We wish to inform you that we have forwarded the request to cancel the insurance policy on priority.

We would request you to kindly allow us 5 working days.

We need to inform you that we have already updated your e-mail id harit.[protected]@in.cpm-int.com on our records.

You will receive the e-mail alerts on the mentioned e-mail ID.

For any further clarification, do write to us or call on our 24-Hour Customer Services help line[protected]/[protected] (BSNL or MTNL landlines), we will be glad to assist you.

Regards
Customer Service Desk
AXIS Bank - Credit Card Center
CS 123

---- Original Message ----
From: harit.[protected]@in.cpm-int.com
Sent: 25-Sep-2008 10:19:42
To: Customer.[protected]@axisbank.com
Cc: [protected]@gmail.com
Subject: RE: Iam Not Pay Any Policy Premium([protected])





_____

From: Harit Kumar [mailto:harit.[protected]@in.cpm-int.com]
Sent: Wednesday, September 24, 2008 6:51 PM
To: 'Customer.[protected]@axisbank.com'
Cc: '[protected]@gmail.com'
Subject: Iam Not Pay Any Policy Premium([protected])







Dear Sir





Today iam very upset because my credit card statement is incorrect.



I have deactivated my bajaj allianz genral insurance[protected].Why u are
pay any policy premium.



Why iam pay any policy Charges..



Pls deactivated this policy e.c.s argent basis.



My Axis bank credit card no is [protected].



Kindly look in to & action on it..





Thanks & Regards

Harit

[protected]









DISCLAIMER:
Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference
DISCLAIMER:
Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference

Dear Sir

Attach is the salary slip in the month of july -08.

Pls Increse my credit card limit.
My Axis bank credit card no is ([protected]) Kindly look in to & Forward Concern Deppt.


Thanks & Regards
Harit
[protected]

-----Original Message-----
From: Nitesh Kumar [mailto:nitesh.[protected]@in.cpm-int.com]
Sent: Monday, August 18, 2008 11:20 AM
To: harit.[protected]@in.cpm-int.com
Subject: Payslip For the Month of July-2008

Payslip For the Month of July-2008

Dear Sir

I have send my salary slip last week but still my card limit is same. Pls increase my credit card limit .My axis bank card no is [protected].
Pls do the needful assp.

Yours Faithfully
Harit Kumar
[protected]

Dear Sir

Stiil pending status.


As per your telephonic conversation you have to committed me reversed my policy premium 10*274 =2740 Rs on my credit card.

Pls confirm me by mail & s.m.s.

Pls Action on it.

Harit
[protected]
Assist, Manager Marketing.

C P M INDIA SALES & MARKETING PVT LTD,

Dear Sir
Good After noon

I have given a reqest cheque book so many time by A T M machine but till now not receive any cheque book. pls delivered my cheque book argent basis.
Kindly do the need ful asp.

My Axis Bank Account No is .[protected]

Thanks & Regards
Harit
[protected]
Assist, Manager Marketing.

Dear Sir
Axis Bank Card is Very Good Card. But
Iam not use your credit card because. U r not solve my any single problem. m very high user of credit card but your card is lowest limit. Pls check my bank statment your bank.Per month spend me arround 20 thousand rupees.

My Axis bank credit card no is ([protected])

Regards
Harit
[protected]

Dear Sir

Iam totlly satisfied your banking but few problem are still pending.

Pls Resolve this.

Yours Faithfully
Harit
[protected]

Wrong Transaction Statement
Saturday, 1 November, 2008 6:40 PM
From:
"Yusuf Siddique" <[protected]@yahoo.com>
View contact details
To:
customer.[protected]@axisbank.com, harshala.[protected]@axisbank.com
Cc:
"yusuf" <[protected]@yahoo.com>
Dear Madam

Recieved Credit Card Acount Statement for "MOHAMMAD YUSUF " having Card Number "[protected]" which shows wrong transaction details regarding TATA INDICOM PAYMENT MUMBAI Dated 21/10/2008 Transaction Reference 25479946 Amount Rs.2700/-.I have made No transaction after 9/08/2008. As per my last payment on 9/8/2008 total payment due is Rs.7.46 Cr i.e.I have paid this amount Extra.

Under the circumstances, kindly do the needful to rectify my Credit card Account Statement.

Waiting for your quick respond.

Regards

Mohammad. Yusuf
[protected]
[protected]@yahoo.com

Auto-Acknowledgement: Request for Transaction Stop
Saturday, 1 November, 2008 10:10 PM
From:
"Acknowledgements" <[protected]@axisbank.com>
Add sender to Contacts
To:
[protected]@yahoo.com

Dear Yusuf Siddique

Thank you for writing to us.

We have received your mail and will respond to your query within 2 working days.

"If you are an existing Axis Bank Credit Card holder and have not mentioned your 16 digit credit card number, we request you to send us an e-mail with your complete card number.

For any further clarification, you can also call on our 24-Hour Customer Services helpline [[protected] (BSNL or MTNL landlines) /[protected]]. "

Thanks and Regards,
Customer Service Team
Axis Bank Credit Cards
Your Axis bank credit card dispute form [REF:[protected]]
Sunday, 2 November, 2008 4:23 AM
From:
"Customer Services" <customer.[protected]@axisbank.com>
View contact details
To:
[protected]@yahoo.com
Message contains attachments
cardholder dispute form.doc (37KB)
Dear Sir,


We have attached your credit card dispute form as per your request.


For any further clarification, please write back to us or call on our 24-Hour Customer Services helpline ([protected] (BSNL or MTNL lines) /[protected]



Thanks & Regards
Customer Service Desk
Axis Bank - Credit Card Center
Re: Your Axis bank credit card dispute form [REF:[protected]]
Monday, 3 November, 2008 3:30 PM
From:
This sender is DomainKeys verified
"Yusuf Siddique" <[protected]@yahoo.com>
View contact details
To:
customer.[protected]@axisbank.com
Cc:
"yusuf" <[protected]@yahoo.com>
Message contains attachments
scan0001.jpg (2376KB)
Dear Sir/Mdm

As per your given Advice sending the scanned document for your kind consideration.

Please find encolsed attachment.

Regards

Md.Yusuf


--- On Sun, 2/11/08, Customer Services <customer.[protected]@axisbank.com> wrote:
From: Customer Services <customer.[protected]@axisbank.com>
Subject: Your Axis bank credit card dispute form [REF:[protected]]
To: [protected]@yahoo.com
Date: Sunday, 2 November, 2008, 4:23 AM
Dear Sir,


We have attached your credit card dispute form as per your request.


For any further clarification, please write back to us or call on our 24-Hour
Customer Services helpline ([protected] (BSNL or MTNL lines) /[protected]



Thanks & Regards
Customer Service Desk
Axis Bank - Credit Card Center
Fw: S 1677 Wrong Transaction Statement (Yusuf Siddique ) Reminder -13
Friday, 26 December, 2008 12:09 PM
From:
"Yusuf Siddique" <[protected]@yahoo.com>
View contact details
To:
customer.[protected]@axisbank.com, harshala.[protected]@axisbank.com
Cc:
[protected]@yahoo.com
Message contains attachments
scan0001[1].JPG (3194KB)


--- On Tue, 16/12/08, Yusuf Siddique <[protected]@yahoo.com> wrote:
From: Yusuf Siddique <[protected]@yahoo.com>
Subject: Fw: S 1677 Wrong Transaction Statement (Yusuf Siddique ) Reminder -11
To: customer.[protected]@axisbank.com, harshala.[protected]@axisbank.com
Cc: "yusuf" <[protected]@yahoo.com>
Date: Tuesday, 16 December, 2008, 12:22 PM


--- On Wed, 10/12/08, Yusuf Siddique <[protected]@yahoo.com> wrote:
From: Yusuf Siddique <[protected]@yahoo.com>
Subject: Fw: S 1677 Wrong Transaction Statement (Yusuf Siddique ) Reminder -11
To: [protected]@axisbank.com, customer.[protected]@axisbank.com, cc.[protected]@axisbank.com
Cc: "yusuf" <[protected]@yahoo.com>
Date: Wednesday, 10 December, 2008, 1:56 PM


--- On Mon, 1/12/08, Yusuf Siddique <[protected]@yahoo.com> wrote:
From: Yusuf Siddique <[protected]@yahoo.com>
Subject: Fw: S 1677 Wrong Transaction Statement (Yusuf Siddique ) Reminder -10
To: [protected]@axisbank.com, customer.[protected]@axisbank.com
Cc: "yusuf" <[protected]@yahoo.com>
Date: Monday, 1 December, 2008, 2:30 PM


--- On Sun, 30/11/08, Yusuf Siddique <[protected]@yahoo.com> wrote:
From: Yusuf Siddique <[protected]@yahoo.com>
Subject: Fw: S 1677 Wrong Transaction Statement (Yusuf Siddique ) Reminder -9
To: [protected]@axisbank.com, customer.[protected]@axisbank.com, harshala.[protected]@axisbank.com
Cc: "yusuf" <[protected]@yahoo.com>
Date: Sunday, 30 November, 2008, 11:05 AM


--- On Sat, 29/11/08, Yusuf Siddique <[protected]@yahoo.com> wrote:
From: Yusuf Siddique <[protected]@yahoo.com>
Subject: Fw: S 1677 Wrong Transaction Statement (Yusuf Siddique ) Reminder -8
To: [protected]@axisbank.com, customer.[protected]@axisbank.com
Cc: "yusuf" <[protected]@yahoo.com>
Date: Saturday, 29 November, 2008, 1:10 PM


--- On Fri, 28/11/08, Yusuf Siddique <[protected]@yahoo.com> wrote:
From: Yusuf Siddique <[protected]@yahoo.com>
Subject: Fw: S 1677 Wrong Transaction Statement (Yusuf Siddique ) Reminder
To: [protected]@axisbank.com, customer.[protected]@axisbank.com, harshala.[protected]@axisbank.com
Cc: "yusuf" <[protected]@yahoo.com>
Date: Friday, 28 November, 2008, 1:15 PM


--- On Mon, 24/11/08, Yusuf Siddique <[protected]@yahoo.com> wrote:
From: Yusuf Siddique <[protected]@yahoo.com>
Subject: Fw: S 1677 Wrong Transaction Statement (Yusuf Siddique )
To: [protected]@axisbank.com
Date: Monday, 24 November, 2008, 12:22 PM


--- On Mon, 24/11/08, Yusuf Siddique <[protected]@yahoo.com> wrote:
From: Yusuf Siddique <[protected]@yahoo.com>
Subject: Fw: S 1677 Wrong Transaction Statement (Yusuf Siddique )
To: [protected]@axisbank.com
Date: Monday, 24 November, 2008, 11:49 AM
Sir

Again I am sending earlier form for your considration

regards

yusuf

--- On Wed, 19/11/08, [protected]@axisbank.com <[protected]@axisbank.com> wrote:
From: [protected]@axisbank.com <[protected]@axisbank.com>
Subject: S 1677 Wrong Transaction Statement (Yusuf Siddique )
To: [protected]@yahoo.com
Date: Wednesday, 19 November, 2008, 5:28 PM
Dear Mr. Yusuf,

We apologize for the inconvenience caused to you.

We need to inform you that, we have not yet recieved your dispute form at our mailing address as on November 19, 2008.

Hence, we are sending the soft copy of the dispute form for your kind attention.

Further, we request you to send us the scan copy of the duly filled and signed dispute form to enable us to escalate the same to the concerned department.

We thank you for your interest in Axis Bank credit cards.

For any further clarification, do write to us or call on our 24-Hour Customer Services helpline[protected]/[protected] (BSNL or MTNL landlines), we will be glad to assist you.

Thanks & Regards
Customer Service Desk
AXIS Bank - Credit Card Center
CRCD 01
-----Yusuf Siddique <[protected]@yahoo.com> wrote: -----
To: [protected]@axisbank.com, customer.[protected]@axisbank.com, harshala.[protected]@axisbank.com
From: Yusuf Siddique <[protected]@yahoo.com>
Date: 11/19/2008 10:33AM
cc: yusuf <[protected]@yahoo.com>, bkp <[protected]@yahoo.com>
Subject: Fw: Wrong Transaction Statement
Sir/Mdm
I have submited scaned dispute form on dated 3/11/2008 but till date I have not recieved any solution and also Ihave send 4 reminder to customer.[protected]@axisbank.com, harshala.[protected]@axisbank.com
I need solution becoz your people calling me for duen amount.

Regards

Yusuf
--- On Sat, 1/11/08, Yusuf Siddique <[protected]@yahoo.com> wrote:
From: Yusuf Siddique <[protected]@yahoo.com>
Subject: Wrong Transaction Statement
To: customer.[protected]@axisbank.com, harshala.[protected]@axisbank.com
Cc: "yusuf" <[protected]@yahoo.com>
Date: Saturday, 1 November, 2008, 6:40 PM
Dear Madam/sir

Recieved Credit Card Acount Statement for "MOHAMMAD YUSUF " having Card Number "[protected]" which shows wrong transaction details regarding TATA INDICOM PAYMENT MUMBAI Dated 21/10/2008 Transaction Reference 25479946 Amount Rs.2700/-.I have made No transaction after 9/08/2008. As per my last payment on 9/8/2008 total payment due is Rs.7.46 Cr i.e.I have paid this amount Extra.

Under the circumstances, kindly do the needful to rectify my Credit card Account Statement.

Waiting for your quick respond.

Regards

Mohammad. Yusuf
[protected]
[protected]@yahoo.com















Re: Fw: Wrong Transaction Statement
Thursday, 1 January, 2009 11:21 AM
From:
"Grievancecell.[protected]@axisbank.com" <Grievancecell.[protected]@axisbank.com>
View contact details
To:
[protected]@yahoo.com
Dear Mr.Yusuf,

This is with reference to your e-mail below.

We apologize for the inconvenience caused to you.

As per the telephonic discussion dated 01st jan 09, we need to inform you that we have received the filled dispute form and the same has been highlighted on 1st Dec 08 for further investigation.

Further, we need to also inform you that the time frame required for investigation is of 120 days.

Your co-operation in the interim will be highly appreciated.

For any further assistance or clarifications, please write in to us or call us on our 24-hour customer service help line numbers [[protected] (From BSNL or MTNL landlines) /[protected]].

We truly appreciate your time and business.

Thanks & Regards
Grievance cell
AXIS Bank
-----Yusuf Siddique <[protected]@yahoo.com> wrote: -----
To: grievancecell.[protected]@axisbank.com
From: Yusuf Siddique <[protected]@yahoo.com>
Date: 12/30/2008 06:59PM
cc: yusuf <[protected]@yahoo.com>
Subject: Fw: Wrong Transaction Statement


--- On Wed, 19/11/08, Yusuf Siddique <[protected]@yahoo.com> wrote:
From: Yusuf Siddique <[protected]@yahoo.com>
Subject: Fw: Wrong Transaction Statement
To: [protected]@axisbank.com, customer.[protected]@axisbank.com, harshala.[protected]@axisbank.com
Cc: "yusuf" <[protected]@yahoo.com>, "bkp" <[protected]@yahoo.com>
Date: Wednesday, 19 November, 2008, 10:33 AM
Sir/Mdm
I have submited scaned dispute form on dated 3/11/2008 but till date I have not recieved any solution and also Ihave send 13 reminder to customer.[protected]@axisbank.com, harshala.[protected]@axisbank.com
I need solution becoz your people calling me for duen amount.

Regards

Yusuf
--- On Sat, 1/11/08, Yusuf Siddique <[protected]@yahoo.com> wrote:
From: Yusuf Siddique <[protected]@yahoo.com>
Subject: Wrong Transaction Statement
To: customer.[protected]@axisbank.com, harshala.[protected]@axisbank.com
Cc: "yusuf" <[protected]@yahoo.com>
Date: Saturday, 1 November, 2008, 6:40 PM
Dear Madam/sir

Recieved Credit Card Acount Statement for "MOHAMMAD YUSUF " having Card Number "[protected]" which shows wrong transaction details regarding TATA INDICOM PAYMENT MUMBAI Dated 21/10/2008 Transaction Reference 25479946 Amount Rs.2700/-.I have made No transaction after 9/08/2008. As per my last payment on 9/8/2008 total payment due is Rs.7.46 Cr i.e.I have paid this amount Extra.

Under the circumstances, kindly do the needful to rectify my Credit card Account Statement.

Waiting for your quick respond.

Regards

Mohammad. Yusuf
[protected]
[protected]@yahoo.com




Fw: Re: Fw: Wrong Transaction Statement
Thursday, 5 March, 2009 2:11 PM
From:
"Grievancecell.[protected]@axisbank.com" <Grievancecell.[protected]@axisbank.com>
View contact details
To:
[protected]@yahoo.com
Dear Mr.Yusuf,

This is with reference to your e-mail below.

We apologize for the inconvenience caused to you.

We would like to confirm that, as per the clarification received by the merchant / merchant's bank, the dispute has been resolved in bank's favour.

Hence, we would request you to make the payment of the outstanding amount.

Further, the total outstanding amount payable on your credit card account is Rs.4, 330.35.

We request you to make the payment of the outstanding amount on or before due date to avoid further financial charges.

For any further assistance or clarifications, please write in to us or call us on our 24-hour customer service help line numbers [[protected] (From BSNL or MTNL landlines) /[protected]].

We truly appreciate your time and business.

Thanks & Regards
Grievance cell
AXIS Bank


-----Forwarded by Grievancecell Card/RB/002/AXISBank on 03/05/2009 02:10PM -----
To: grievancecell.[protected]@axisbank.com, harshala.[protected]@axisbank.com, customer.[protected]@axisbank.com, cc.[protected]@axisbank.com
From: Yusuf Siddique <[protected]@yahoo.com>
Date: 03/02/2009 03:58PM
cc: yusuf <[protected]@yahoo.com>
Subject: Fw: Re: Fw: Wrong Transaction Statement

Dear Sir/Mdm

Please donot send false statement and message it is really huritng me .. I have really bad experience with ur bank. You people and your system is not able to solve my problem since last 5 Months. This is really painful to me and I am not expecting this type of harassement from such a reputed Bank. Due to this reason I am not able to use ur card since last 5 months.

Thanks

Yusuf Siddique

--- On Thu, 1/1/09, Grievancecell.[protected]@axisbank.com <Grievancecell.[protected]@axisbank.com> wrote:
From: Grievancecell.[protected]@axisbank.com <Grievancecell.[protected]@axisbank.com>
Subject: Re: Fw: Wrong Transaction Statement
To: [protected]@yahoo.com
Date: Thursday, 1 January, 2009, 11:21 AM
Dear Mr.Yusuf,

This is with reference to your e-mail below.

We apologize for the inconvenience caused to you.

As per the telephonic discussion dated 01st jan 09, we need to inform you that we have received the filled dispute form and the same has been highlighted on 1st Dec 08 for further investigation.

Further, we need to also inform you that the time frame required for investigation is of 120 days.

Your co-operation in the interim will be highly appreciated.

For any further assistance or clarifications, please write in to us or call us on our 24-hour customer service help line numbers [[protected] (From BSNL or MTNL landlines) /[protected]].

We truly appreciate your time and business.

Thanks & Regards
Grievance cell
AXIS Bank
-----Yusuf Siddique <[protected]@yahoo.com> wrote: -----
To: grievancecell.[protected]@axisbank.com
From: Yusuf Siddique <[protected]@yahoo.com>
Date: 12/30/2008 06:59PM
cc: yusuf <[protected]@yahoo.com>
Subject: Fw: Wrong Transaction Statement


--- On Wed, 19/11/08, Yusuf Siddique <[protected]@yahoo.com> wrote:
From: Yusuf Siddique <[protected]@yahoo.com>
Subject: Fw: Wrong Transaction Statement
To: [protected]@axisbank.com, customer.[protected]@axisbank.com, harshala.[protected]@axisbank.com
Cc: "yusuf" <[protected]@yahoo.com>, "bkp" <[protected]@yahoo.com>
Date: Wednesday, 19 November, 2008, 10:33 AM
Sir/Mdm
I have submited scaned dispute form on dated 3/11/2008 but till date I have not recieved any solution and also Ihave send 13 reminder to customer.[protected]@axisbank.com, harshala.[protected]@axisbank.com
I need solution becoz your people calling me for duen amount.

Regards
Yusuf
--- On Sat, 1/11/08, Yusuf Siddique <[protected]@yahoo.com> wrote:
From: Yusuf Siddique <[protected]@yahoo.com>
Subject: Wrong Transaction Statement
To: customer.[protected]@axisbank.com, harshala.[protected]@axisbank.com
Cc: "yusuf" <[protected]@yahoo.com>
Date: Saturday, 1 November, 2008, 6:40 PM
Dear Madam/sir

Recieved Credit Card Acount Statement for "MOHAMMAD YUSUF " having Card Number "[protected]" which shows wrong transaction details regarding TATA INDICOM PAYMENT MUMBAI Dated 21/10/2008 Transaction Reference 25479946 Amount Rs.2700/-.I have made No transaction after 9/08/2008. As per my last payment on 9/8/2008 total payment due is Rs.7.46 Cr i.e.I have paid this amount Extra.

Under the circumstances, kindly do the needful to rectify my Credit card Account Statement.

Waiting for your quick respond.
Regards
Mohammad. Yusuf
[protected]
[protected]@yahoo.com

Dear Sirs,

I am having an S.B. Account in your CTO EXTN. Br. Nampally vide A/c No.239134. It was opened at the request of your Bank on ZERO Balance Facility at the time of opening of your said Branch. Recently, an amount of Rs. 534.47 + Service Tax of Rs. 55.05 has been deducted from my account on 31-07-09. When I approached your Branch for clarification, the Incharge of the Bank has informed that the same has been deducted as minimum balance has not been maintained in the account. In this regard, it is to inform that when the A/c was opened with ZERO Balance Facility, how can you deduct the money from my A/c without intimating to me, which is nothing but cheating and forgery. When Mininimum Balance has to be maintained you should have given me a notice to that effect. Hence the action taken by you in mercyless killing is highly deplorable. When you want new accounts your people will approach the public like beggars, after opening the accounts we will be made beggars by you. Hence you are requested to revert the recovery made, otherwise, I will approach Ombudsman to settle the issue.

This month i deposited the chq for the due amnt at axis bank drop box on 10th ofnov for rs 684 which was presented by your bank at late what is my fault in this case your people at call centre says that it take 5 days for the chq to be cleared either your bank is violating the RBI norms or you have different rule than RBI I have been asked to pay late fee of Rs300+ servicetax +INterest.I am going to file in this regard through RTI regarding the rule for this I will not payPENALTY+SERVICETAX+INTEREST as the fault is at your end and not on my end.My card no is [protected]-RENU JULKA.hope you will care in this regard and update the people at the call centre people and make them update RBI rules regarding clearing

I am the customer of axis bank from past 5 years, I am getting banking services & credit card service from axis bank, due to some personal reason I could not deposited the outstanding amount of the credit card on time and they were closed the services of that card & i used the amount of the same card around Rs.27000/- & they charged from my side Rs.61000/- & now i paid the amount of Rs. 51000/- but they stopped my personal bank transactions of my saving account still i m suffered from the axis bank they had not given any solution.

Sign differ charge v

Respected sir

On Dated 27/05/16 & on Dated 7/06/16

Deduct 114, 5 +114, 5= 229 from my

account no [protected] of Axis

Bank No preinformation & sent message

after deduction so I Complaint to know

truth

Debit card — About not received PIN Numbers(i.e. Password)

Dear sir,

As i recieved your Bank Debit Card on month of October. Till now i have not yet recieved any PIN Number of my Debit card. So i can't able to access my account. please send it soon as much as possible.

DEBIT CARD NUMBER - [protected]

kindly help me to provide PIN Number.
Thanking You

regards

Nagarajan.A

CASH NOT RECIVED FROM ATM MACHINE KOLAHAPUR ,RAJARAMPURI BARANCH
DT 06/02/08

Dear Sir /Madam
I opened my salary account with debit card in the month of january from pechim vihar branch, New Delhi. but i could not use my debit card because my debit card pin no. was not receive. i complaint to Axis Bank open my account around 28 january but still i could not receive my password from the bank but i receive my kit on 5th feb. so kindly please issue me the password on my mail -id as soon as possible

my account no. is [protected]

with regards,
naveen

sir/madam

My SB a/c no. [protected] customer ID no.
[protected]DEEPALI SAXENA) in your c-scheme, jaipur, rajasthan
branch.I have debit card for the same a/c no. for last 5-6 years.
Its expiery was due in feb 2008. Last week i recieved a new pin no. but not new debit card ,yesterday i used my debit card with new pin no. and it was retained by ATM .

I require ATM card urgently as there is no branch of the bank nearby for transection.

kindly solve this problem urgently and issue new debit card , my old debit card still retained by ATM.


DEEPALI SAXENA
SB A/C NO. [protected]
JAIPUR,RAJASTHAN 302017

Sir/Madam
I have a joint account with my father in Axis Bank.Acc no is [protected].His ID no is[protected].
We had applied for the ATM cards. My father has got it way back in October, but i didn't get it due to some technical problems. We had applied for the card in the TAMLUK branch of Axis Bank,West Bengal.
So i was told to make a fresh application by Mr Sumit Pakhira of TAMLUK branch. I applied for it again on 26/12/07. Till date i have not received it. And also Mr Pakhira's behaviour towards us has been o[censored]tter negleigence. His attitude is total callous to say the least. Kindly look into the matter and let me know the status of my ATM card and when will i get it.After all Axis Bank has such a high reputation here, that I expect it to look into this apparently petty matter but which is of high importance to me.

Thanks & Regards,
Rajdeep Choudhuri.

Sub: Not receiving the pin no.
Dear Sir/Mam
I have bank a/c with AXIS BANK (eX UTI, Sanjay Place, Agra). I have received new Axis Bank ATM cum DEBIT card but i did not get pin no. yet. I humble request you to send my pin no to mu home address in order to use new ATM cum DEBIT card.

Bank a/c no: [protected]
Place of opening a/c: Sanjay Place, Agra, UP.

Regards
Vishwajeet Singh Chauhan
Dubai, UAE (Presently working)
[protected].

Hi

This is to inform you that i am the owner of one shop(Sadar Bazar Gurgaon) having enough space an good location for ATM.

if you want such type of location please call me


Regards
Bharat
[protected]
[protected]

SUB: ISSUE A NEW ATM CUM DEBIT CARD.
Dear sir/madam,
I hv lost my ATM cum DEBIT card.I already blocked my atm card.kindly issue a new atm card.
My A/C NO:[protected].(AXIS BANK), ATM CARD NO.[protected], SBSAL, Customer ID:[protected].BRANCH CODE[protected].
PUNJABI BAGH
49, WEST AVENUE ROAD.
PUNJABI BAGH
NEW DELHI-110026

so, kindly issue a new ATM CUM DEBIT CARD.
Thanks&Regards,
sulekha bhowmick.
Hari nagar, New delhi-64.

Dear Sir /Madam
I opened my salary account with debit card in the month of May from malad(w), Mumbai. but i could not use my debit card because my debit card pin no. was not receive. i complaint to Axis Bank open my account around 10 May but still i could not receive my password from the bank but i receive my kit on 15th May. so kindly please issue me the password on my mail -id as soon as possible

my account no. is [protected]

with regards,
Praveen Upadhyay

Dear Sir/Madam,

I have opened a SB a/c in chennai branch.Due to some personal reasons i could not able use my debit/ATM card for the past one and a half years so it has been locked.What is the procedure to activate the same?Now i have shifted to Coimbatore.I have already send a mail, letter to the respected branch but no proper response.Kindly activate the same at the earliest.My a/c no:[protected]
card no:[protected].

With regards,
K.Sathyanarayanan.

AXIS Bank ATM card pin — pin not received

Hi,
I did not received the AXIS bank pin within 20 days month and after complaining them they told me the pin gets destroyed after 1 month .But as the month was not over they again sent me a PIN and this time also it was not received.After one and a half months they deducted 57 rupees from my account saying these arte the duplicate pin charges.AXIS is a fraud bank.They havent provided me a single pin and have claimed 57 rupees as an extra charge and i still havent received the PIN.

i marlene joan david a/c no:374385 is unable to withdraw the money through the international debit card mastercardno;[protected]. card no;497 n pin;9229 would like to know the reason.

mera rajesthan bank atm card block ho gaya.main chata hu ki
card dubara start ho jaye my card number [protected]
my contect is [protected].

Dear
Sir/Madam

I received my ATM Debit card but i could not received my PIN Number.

I lost my atm card and recived the new atm card what will be its pin number will it chaqnge or as previous as before.Can i apply fo internet banking with the old internet pin number.

Dear Sir,
opened my salary account with debit card in the month of july
from T-nagar branch, chennai. but i could not use my debit card for 1 month so my debit card pin no. was deactivated. i complaint to Axis Bank T-nagar . so kindly please issue me.
the password on my mail -id as soon as possible
my account no is:-[protected]

dear sir/mam
i had taken a joint account with my father 2years ago.now i lost my pin number of my International debit card ..so i request you to tell me where and how can i get back my pin number of my debitcard.
i live in china. but my father is in india(visakhapatnam, Andhraparadesh).please tell me as fast as you can as i have to pay my fee here.
thank you
ganesh

Hi,

This is actually an advice towards axis bank. i am a Axis bank account holder. I felt axis bank is the bank which is giving the worst service i have used. I have HSBC, SBI and HDFC accounts including Credit cards. THe reason i am telling if you try to call there phone banking numbers means you are going to loose your half an hour and lot of money. It never connecty to the service executive. Same thing for iConnect(Net baning) that will eat your 1 hour that is sure (it keep on saying that you have some security issues on your system).

So please dont go to AXIS bank. Mine is a salary account so i cannot change so easily so still i m using it. But is keep on asking my Admin people to change.

Regards
Deepu

AXIS BANK DEBT CARD — dispite change of pin card not working

Dear Sir,
I wish to bring to your notice the following regarding my AXIS DEBT CARD no.[protected]. I am a SENIOR PRIVILLAGED saving a/c holder with a/c number [protected] at your 16sector, NOIDA branch since 1999.
1.The above mentioned international debt card was issued to me as replacement of my old card in April08. I used this card twice or more in May08. I was away to USA and returned in OCT08.
2.In Dec, I used my card at the ATM machine at JVCC, 21Sector, Noida, the card was rejected, with display intimating, card not activated/processed or some thing simmilar to that.After trying it couple of time and failing to succeed, I reported the matter to my AXIS bank at 16 Sector.I was advised to ask for a new PIN number.I really don’t understand when this card was used with out any problem in May08 why it should not work in Dec.During the period between May-Dec, the card was stored safely in my table drawer.
3.Subsequently, I collected a new PIN no and was charged Rs.57, for no fault of mine (on pointing out I was assured that the amount would be reversed).
4.I used the card at 21 Sector, at ATM at the bank . Again on 31.12.08, I used it at ATM at JVCC, 21 SECTOR NOIDA. On first attempt it rejected the card making simmilar display as earlier, but on second attempt it worked and I was able to with draw Rs.5, 000/.
5.Today, I used the card at the JVCC, 21 Sector ATM and tried twice with out success. Display says, ”the card is not processed/activated”. This is most embrassing and putting an account holder to inconvenience. Thank God this did not happen at a shop or abroad or on such an occasion when I did really need the money.
6. I have been experiencing difficulties such as my a/c statements having failed to reach me since Sep08 and this incident of cards failing to operate at ATM..
7.I would therefore like you to kindly look into this matter and find a suitable solution without having me to run and spend unnecessarily .Kindly make my dealing with AXIS bank a pleasure as claimed by you and also as had been my experience except for the recent times.

Thanking you.
Yours truly
R.S.Jaswal
M-302Sector-25
NOIDA

RESPECTED, I HAVE A DEBIT CARD OF YOUR BANK SINCE 4 YEARS MY CARD NO.IS[protected] AND ACCOUNT NO. IS [protected]. PRESENTLY I CHECKED MY ACCOUNT THERE WAS A MINUS BALANCE OF RS. 650.55. WHEREVER I THINK IT COULD BE DEDUCTED DUE TO NON MAINTAINING OF MINIMUM QAB OF RS. SOMETHING. IT WAS MY SALARY ACCOUNT IT IS CONVERTED INTO SAVING ACCOUNT WITHOUT GIVING ANY INFORMATION TO ME. SO THAT IT IS DEDUCTED TO YOUR BANK. SO YOU ARE REQUESTED TO LOOK INTO THE MATTER AND DO THE BETTER FOR ME BECAUSE I AM SALARIED PERSON. THANKING YOU FOR YOUR KIND ATTNTION

Dear Sir /Madam
I opened my salary account with debit card in the month of Augest 08 from Greater Kailash-1, New Delhi.
but i could not use my debit card for 5 month so my debit card pin not was recived. kindly please issue me the password on my mail -id as soon as possible

amit.[protected]@rka-india.com

Mob:- [protected]

Your banking services are not so gud because i have not recvd my debit card till that time. i have recvd only pin number someone told me from your axis branch situated in Greater kailash part 1 delhi. your debit card is already dispatched from the mumbai branch. but card is missing not in delhi branch and i have also not recvd it so tell me from where i can recvd it . if something will be wrong with my account then you will be only responsible. and i m not an that much idot if i will fill the form again then you people will deduct again 180 rupees then what's this . you people are providing so much bad services that kind of services will be harmfull for banking relations.

thanx
Hema
[protected]

Dear
Sir/Madam

I received my ATM Debit card & other legal documents of my opening account but i could not received my PIN Number.
so plzz do some thing in my favour

my debit card of S/b A/c no [protected] has got expired issued in my name bearing debit card no [protected] was valid from 01/2004 to 01/2009.
Presently i am in use of my joint account holders card and ma king me difficult in daily routine. i request for issueance of my next debit card as this mentioned above has got expired.
thanking you,
Uttam Rai

Sir,
I have changed the house thereby i need to change my address so is there any possibility opf doin so if so jus intimate me .
Thankng you,
R.Mohan.

dear sir,



my axis bank account no is [protected] and ATM card no is [protected] is show invalied password so please reset password as same.

AXIS BANKING SERVICE FOR CUSTMORE CARE IS VERY VERY WORST . DESPITE REMONDING NO RESPONSE FROM AXIS BANK, I HAVE SENT 4 REMINDERS REGARDING PIN NUMBER FOR WHILE PURCHASING OR SWIPE, NO RESPONSE FROM BANK SIDE

REGARDS

LAKHBIR SINGH CHAHAL
PHAGWARA, PUNJAB
[protected]

as i m booking e-ticket and my secure code was correct but it show wrong secure code and my card was blocked now how i can book my e-ticket

Dear Sir /Madam
I opened my salary account with debit card in the month of May
from Hiranandani Thane branch, and branch code is 571. I have Received My Kit But I dont have received pin no of debit card.
so kindly please issue me the pin no as soon as possible
my account no is:-[protected]
My Customer id:[protected]
For further confirmation :- [protected]

with kind regards
Pranay V. Ramane

I am not able to use my Axis bank ATM cum debit card to carry out transactions on certain websites. It says the ATM pin is invalid. Is ATM pin different from 4 digit password we use to retrieve cash frm ATM machine??
Reply a.s.a.p.

Axis Debit card A/c no. [protected] this is my salary account
Rig: Complaint against wrong dispensation of cash of Rs. 10, 000 from the HDFC ATM Machine DA Block Hari Nagar DDA Market on 4 J0uly 2009.
I Indermohan kaur, R/o DA 35 B Hari Nagar New Delhi 110064, working in Delhi police communication wing, posted at Police head quarter, ITO. Today as on 4th July 2009, at about 11 A.M, I visited to the HDFC, ATM machine to withdraw some amount at Hari nagar DA block DDA, Market. As Rs. 19000/- approximately were kept balanced in my ATM. I Applied my Debit card and filled the amount of Rs.10000/- but the machine replied some server problem and the same problem was confirmed by the security guard [on duty] AMARJIT SINGH .I received back my Debit Card without getting any amount from the HDFC ATM. I visited to the next IDBI Bank ATM Machine installed in the same market, I again tried the same amount through my Debit Card but this time I received a message for insufficient fund, I retry my card in the same machine, and this time I filled 5000/ and again 2000/ from the IDBI machine which I got successfully through the IDBI ATM . I was shocked when I visited to the AXIS bank ATM machine located at Vikrant Enclave opp. Hari nagar BE Block, as after receiving the mini statement of my Debit card, I found the amount of Rs.10, 000/ Rs. 5000/ and Rs.2000/ withdrawn on 4 July 2009, but infect, I just received an amount of 5000/ and 2000/ its total is Rs. 7000/ only from the IDBI BANK ATM MACHINE. Now, the problem started somewhere in HDFC ATM DA block, from where I tried first to withdraw Rs.10000/ and same amount is being short in my account. Either there was some technical or computerized problem which can be confirmed from the bank ATM guard and the bank staff .

If the ATM machine is not working in proper condition it’s a duty of the security guard to stop the public using the machine and he has to inform to his seniors of the HDFC bank. People like me are coming to use the services of the ATM machine but they don’t know due the technical problem of the bank they are not getting there hard earned money as smoothly as they have to be. This type of bank/ATM services will create great troubles to the public and it should be watched by the AXIS BANK immediately to keep the reputation level. I am a govt. servant and I receive my salary through AXIS ATM every month. Now, how can I survive myself and my school going children, this month? kindly do the needful at early.
Dated: July 9 2009 this is a second reminder.

Rig: Complaint against wrong dispensation of cash of Rs. 10, 000 from the HDFC ATM Machine DA Block Hari Nagar DDA Market my salary account, Axis Debit card A/c no. [protected]

I Indermohan kaur, R/o DA 35 B Hari Nagar New Delhi 110064, working in Delhi police communication wing, posted at Police head quarter, ITO. on 4th July 2009, at about 11 A.M, I visited to the HDFC, ATM machine to withdraw some amount at Hari nagar DA block DDA, Market. As Rs. 19000/- approximately were kept balanced in my ATM. I Applied my Debit card and filled the amount of Rs.10000/- but the machine replied some server problem and the same problem was confirmed by the security guard [on duty] AMARJIT SINGH .I received back my Debit Card without getting any amount from the HDFC ATM. I visited to the next IDBI Bank ATM Machine installed in the same market, I again tried the same amount through my Debit Card but this time I received a message for insufficient fund, I retry my card in the same machine, and this time I filled 5000/ and again 2000/ from the IDBI machine which I got successfully through the IDBI ATM . I was shocked when I visited to the AXIS bank ATM machine located at Vikrant Enclave opp. Hari nagar BE Block, as after receiving the mini statement of my Debit card, I found the amount of Rs.10, 000/ Rs. 5000/ and Rs.2000/ withdrawn on 4 July 2009, but infect, I just received an amount of 5000/ and 2000/ its total is Rs. 7000/ only from the IDBI BANK ATM MACHINE. Now, the problem started somewhere in HDFC ATM DA block, from where I tried first to withdraw Rs.10000/ and same amount is being short in my account. Either there was some technical or computerized problem which can be confirmed from the bank ATM guard and the bank staff .

If the ATM machine is not working in proper condition it’s a duty of the security guard to stop the public using the machine and he has to inform to his seniors of the HDFC bank. People like me are coming to use the services of the ATM machine but they don’t know due the technical problem of the bank they are not getting there hard earned money as smoothly as they have to be. This type of bank/ATM services will create great troubles to the public and it should be watched by the AXIS BANK immediately. Other wise number of people will go astray to find there hard earned money.

I am a govt. servant and I receive my salary through AXIS ATM every month. Now, how can I survive myself and my school going children, this month? kindly do the needful at early.
Dated: July 4th 2009

my complaint no is 9282592 which i did on 4 july 2009 reg my salary account debit card wrong dispensation of cash .kindly do the need ful inder mohan kaur [protected] 45 63 18 68

i have made up a account on IRCTC site through my card for payment of e tickets, my card no is [protected], now any how it get blocked, kindly suggest me further action .

Sub: Not receiving the pin no.
Dear Sir/Mam
I have bank Salary a/c with AXIS BANK . I have received new Axis Bank ATM cum DEBIT card but i did not get pin no. yet. I humble request you to send my pin no to my office address in order to use new ATM cum DEBIT card.

Bank a/c no:[protected]
Card no- [protected]

Regards,
Sandeep Yadav
Plot No-142A/54-55
NSEZ Phase-II
Noida-201305
Mob. No.-[protected]

Hi,

Iam having a salary account in your bank( A/C No [protected] in Nagpur, for which iam having a debirt card, but the expiry date for the same is 09/09, So I kindly request you to please issue me a new card before the old card block
Please do the needful on urgent basis
Regards
Ajay Mohan
[protected]

I received my ATM Debit card & other legal documents but i have not received my PIN Number.

Debit card — server not working from last 2 days

hi i am satpal and i having card of HDFC and it not working form last 2 day's so plz check and do as soon as possible...........

I the above named serving soldier operating my joint saving bank account No [protected]. ATM Card No [protected] was issued on the name of my wife Smt. Manju Devi, while I was serving with 60 PARA FD AMB. The ATM Card was valid up to October 2008.

Now I have been posted to 322 Fied Hospsita. I am still operating my above account and want to continue it with Axis Bank, Sanjay Place, Agra.

In view of the above please replace / issue new ATM card for my wife to operate my above bank account. My present address is as under:-

Hav Satyapal Singh
322 Field Hospial
Pin-903322
C/O 56 APO

i have lost my debit card in india which was issued in dubai hsbc..and idont have my internet bankin pin...i need to immidiately witdraw from my ac... can anybody plse help me to get of of this sitiuation i will be reall greatful... my# [protected]

Sub: Not receiving the pin no.
Dear Sir/Mam
I have bank a/c with AXIS BANK (eX UTI, moradabad no 5/10/6 khalsa civil lines near haed post office moradabad pin-244001). I have received new Axis Bank ATM cum DEBIT card but i did not get pin no. yet. I humble request you to send my pin no to mu home address in order to use new ATM cum DEBIT card.and so kindly please issue me the password on my mail -id as soon as possible


Bank a/c no: [protected]
Place of opening a/c: moradabad no 5/10/6 khalsa civil lines near haed post office moradabad pin-244001
Regards
Karan Pal Singh
S/O Janki Pal Singh
sugar mill dhampur bijnor
uttar pradesh india
Pin No-246761
mob. no-+91-[protected]

My Account No [protected]
Customer ID No[protected]
Debit Card No [protected]

Recently I have changed the PIN Number of above on security grounds.
After change of new PIN number I could not able to do any transactions by above card as message is appearing that PIN number is wrong . Kindly inform the course of action to reinstate the same so that I can start my transactions and use the card.

Thanking you

TVK Rao
Dy. Manager Industrial Goods & Services Purchasing
Lafarge India P Ltd
22 Camc Street, 4th Floord, D Block
Kolkata
[protected]

Respected Sir/Madam

When I'm booking my train ticket through internet using debit card, I have wrongly typed my password more than 3 times and I'm not able using debit card continuously.I thing the card may be blocked.

My Card Details are as under;

Name on Debit card: YOKANANTH R
Card No: [protected]
Valid from 02/08 Valid Thru 02/13
A/c No:[protected]

Please sort out this issue and help me for using debit card for my future transactions.

Matter is most urgent.

Regards
R.Yokananth

Respected Sir/Madam

When I'm booking my train ticket through internet using debit card, I have wrongly typed my password more than 3 times and I'm not able using debit card continuously.I thing the card may be blocked.

My Card Details are as under;

Name on Debit card: YOKANANTH R
Card No: [protected]
Valid from 02/08 Valid Thru 02/13
A/c No:[protected]

Please sort out this issue and help me for using debit card for my future transactions.

Matter is most urgent. Awaiting for your further action.


Regards
R.Yokananth

Debit card — not receiving pin no.

Dear sir,
i have received your Debit card no.[protected] which is of no use to me as i have not received the pin no.kindly mail me.such a negkigence of foreign bank like you not respected




Thanking you,
your truly,
Veera.Subrahamanya Venkata Ramana rao.

My Account No [protected]
Customer ID No[protected]
Debit Card No [protected]

Recently I have changed the PIN Number of above on security grounds.
After change of new PIN number I could not able to do any transactions by above card as message is appearing that PIN number is wrong . Kindly inform the course of action to reinstate the same so that I can start my transactions and use the card.

Thanking you

sir/madam i recived my renual atm debit card and i forget my pin no, so please my pin no send my mail id and chrages deducted my account. please kindly send my pin no. immidietly. my add- vibhashu abhisek, DS/C-36, Tube clony, Nildih, po- golmuri, jamshedpur, pin-831003, my account no[protected], and my card no-[protected], sir please send my pin no by my mail id. thank u

sir/madam i recived my renual atm debit card and i forget my pin no, so please my pin no send my mail id and chrages deducted my account. please kindly send my pin no. immidietly. my add- vibhashu abhisek, DS/C-36, Tube clony, Nildih, po- golmuri, jamshedpur, pin-831003, my account no[protected], and my card no-[protected], sir please send my pin no by my mail id. thank u

hello sir/madam
I opened my salary account in axis bank at udaipur but my atm card is not working as it has been blocked.So kindly activate it as soon as possible.My account no. is [protected] and my ATM card no. is [protected].

SIR,

I HAVE LOST MY ATM CUM DEBIT CARD(MASTER CARD) IN MY NATIVE PLACE(PARASSALA-KERALA).NOW I REQUEST YOU TO BLOCK MY CARD AND ALSO REQUEST YOU TO SEND A NEW ATM CARD.

MY ACCOUNT NO.[protected]
BRANCH:ANNA NAGAR EST, CHENNAI-105
(LEITNER SHRIRAM MFG.LTD)

REGARDS,
REJIKUMAR.P
CHENNAI
[protected]

ADDRESS:
M/S.LEITNER SHRIRAM MFG.LTD,
R.S.NO.4/4, THIRUBHUVANAI,
SANYASIKUPPAM VILLAGE,
MANNADIPET COMMUNE PANCHAYAT,
PONDICHERRY-605 107
PHONE:[protected]

Dear Sir,

I forgot my Atm Pin number.. Kindly pls send the ATM Pin number for my Permanant Address:

My Card Number is : [protected]

T.Santhoshbabu
X-10B Sidhanayackenpalayam (P.o)
Karadavavi (Via) Palladam (T.k) Coimbatore - 641 658.
TN. Mob: [protected]

Plz send me my ATM card cum VISA debit card no & card valadity date.
Thank You

My A/c no. [protected].

hi,

This is ningaraju.c
A/x [protected]
Card.no.[protected]
am can not get more than 1000 Rs per transaction in all atm

plese do the needful

R.Lakshmi — Debit Card User ID not available

Sir my Corporation bank SB account No.5005 my ATM debit card user id not available for the cover. So request to My User ID give me sir.

With Regards,
R.Lakshmi.

Dear Concern
My self Lalita Sharma customer id is[protected]. I have saving bank account in your bank. On 26th march, 2011.at 21:46 i went to my nearest ATM (GTB Enclave Janta Flats) and I have make a request of witdrawal of rs. 13800/- but at the same moment i can take only 8500/- money and rest cash amount returned into ATM machine.
I have also called in many helpline numbers i.e., [protected], [protected], [protected] but not any single number helps me .
I felt axis bank is the bank which is giving the worst service i have used.
The reason i am telling if you try to call there phone banking numbers means you are going to loose your time money. It never connects to the service executive.
At last i have gone to axis bank in Darya ganj a log a complaint . He gave me compalint no.i.e.,[protected].
now how much time u people take to get back my money i don't know.

Lalita Sharma
[protected]
Customer ID[protected]

atm card — how to generate new pin code . after the date of expiry

me sampath had been applied for atm card .and it was delievered to my address. but i could not go to our bank having my sbi account to get the pin code within 45 days. so now the card has been lapsed. so how to regenerate the pin code of my atm card. piease give me solutions

Hi Sir /Madam,

On 21st april i applied for a new card as my old card was damaged and prior to it the old card was blocked as that is the normal procedure and you can atleast intimate to the customers when its blocked via SMS but that service sint available adding to that i came to know only on 1st May that card has been blocked and even the new card application has been rejected as there is no photograph which again wasnt intimated. I again went to anna salai branch and applied and till now noone is bothring to answr me anything rather they are asking to wait. just for geting my debit card i am waiting for more than 25 days.

the service frm your bank is polling and its too bad and if this is going to be continused i am going to make an official complaint and also to media i will write it to media.



any queires please mail me to [protected]@yahoo.co.in


Regards,
Venkatesh. S

Sir,
I am having a salary A/C No.[protected] with your Sudhar branch and holding debit card no.[protected].

I tried to withdraw Rs 3000/- from your ATM located along with Addadakha branch at 1415 hrs on 01 Aug 11. Initially it shown that transaction under process and later as 'Timed out and transaction cancelled. Then I again tried and succeeded to withdraw Rs 3000/- after 5 minutes . However I found Rs 3000/- also deducted from my account against the transaction which shown as cancelled.

I have registered a complaint in Addadakha branch. They replied me that amount will be credited in my account within 24 hrs. But even after expiry the amount has not been credited.

I request you to do the needful.

With regards

PV Abraham

Dear Sir /Madam
I opened my salary account with debit card in the month of August from Bandra, Mumbai. but i could not receive my debit card . I received all other legal documents. Could you please issue my ATM Debit card with ATM pin no. Do the needful.

Branch Name Bandra, Mumbai
Customer ID:[protected]

Thanks and Regards
Isha Sharma

Dear Sir/Madam

I am having a salary account in your Sudhar, Ludhiana branch (A/C No. [protected]) and holding debit card No.[protected]. Today while trying to make a payment for my air ticket, I am getting the reply that my card has been blocked by Axis Bank. Kindly rectify immediately to enable me to make payment. My e-mail ID [protected]@yahoo.com and Mob. No. [protected].

Thanking you

PV Abraham

dear Sir /Madam
I opened my salary account with debit card in the month of Dec 2011
from Gurgaon Branch Gurgaon. my debit card pin no. was Losed. please Issue The Pin No, As Soon As Well Because I Take My Salery
my account no is:-[protected]

For further confirmation :-[protected]

Email Id- agrawal.[protected]@gmail.Com

with kind regards
Divakar Agrawal

Dear sir/Madam
I opened my salary account with debit card in the month of Jan - 2010 from Tambaram, Chennai (TN). but i could not use my debit card because Losing the kit With out Opening that one. my customer Id is[protected] And Account Number is [protected] At Present I am staying In Mumbai due to Job Purpose. so kindly please issue me the password kit on my mail -id: [protected]@gmail.com as soon as possible

Dear Sir /Madam
i was lost my debit card so i was apply my new debit card with axis bank, raja annamalaipuram branch, Chennai.
I was received my ATM Debit card but i could not received my PIN Number in a last 3 days.
My account Number: [protected]
For further confirmation :- +91 [protected]

With kind regards
B.suresh

customer id

i got my customer id .my ac[protected]

regarding remove phone number frome axixbank site.

Sir, my personal prepaid mobile number [protected] is use your axis bank customer care site, so please remove my mobile number frome your site, regard Daya Ram Meena [protected]@gmail.com

change mobile number

change mobile nu

I have the credit card of Axis Bank, I want to know about my bill date and unbill amount details, but when i call up to the toll free no.[protected]/[protected] . no body is responding.
kindly do the need full.

my contact no. [protected]

Hi,

I applied for credit card at your bank one month back. I have recived applicaton Ref No: 994988.

This message I got 4 times with different dates. But upto now I didn't get credit card. Please can you tell when I will get the credit card.


Regards,
Your Customer.

Please tell my credit card application status
reference number is 1038505

i had applied for the credit card and the request has got processed.last week when were out of station the card got returned and i did not receive yet and my reference number is1038972 kindly refer my details and send me back my credit card to following address
my date of birth:13/11/1953
my mother's name:m.pangajam
address:VALLALAR ILLAM,2/436/2 PERUMAL NAGAR,
(OPP KUNDRU PERUMAL KOVIL,
THADAGAM ROAD,
SOMAYANUR POST,
COIMBATORE-641108.
PHONE:[protected]

i have applied for a credit card on 2nd of jan, but till i have not got any responce form ur bank. So please confirm me is my application is accepted or not.

Dear Sir

I had applied for credit card last two months before,but still I have not received the card.My application ref. No. is 993187.Please inform me the status of card.My mobile no. is [protected]

I am kanchana. I applied a credit card before 2 months ago. but i didn't received the card. Pls solve the issue

card not recieved my ref no-1005652 cellno-[protected]

my ref-no-1005652 I got pin number but card is not recieved please mail me to my id

I DIDNT RECEIVED ANY FURTHER STATUS OF MY APPLICATION .GIVE MY STATUS ON MY MAIL.

ace tech — credit card not received

i applied for credit card one your employee was said credit card is approved but not yet received any credit card from your barclay bank kindly let me know the status or return my document else i proceed for further auctions

from
jagadish
[protected]

Dear Sir.
Receently, I had ordered for a credit card through one of your executives. However, it has been 3 months now and i am yet to receive the same. In fact, one of your counsellors from calcutta office, in order to confrim my address etc. called our office on a sunday. The chowkidar picked up the phone and told the foolish lady counsellor that anyone of my name is not known to him, and that was the end of my credit card, sheer wastage of time. where do you stand. Think.

Rakibuzzaman.

dear sir,
i have a very big issue, that statement was wrongly
charged i complain very first month it self(complain
no was 83324). and second month also (complain no was
106883) and third month also (complain no was 126270)
finaly c.c.person told me pls ignore the we will give
new credit card then you drop the old card to atm drop
box but you people not done insect u debted on my
saving account (if i cheated you then you can debeted
from my saving account)then also i complain on 28th of
march that no was 215440 c. c. person told me with in
7 days problem will solve but still it was not solved

so please take action immediately and to it neet full
for me
my c.c.no ending with 3425
my name is s. hemkumar
my cell no [protected]

Hi
I am Chandan Kumar. I applied for credit cards before 5 months back. After completion of all enquiries from Axis bank i recieved my credit card application refrence no as 1779909 on 23rd Feb. 2009. but up to till date i couldn't recievied my credit card.Please look into the matter and do the needful.

Thanks and regards,
Chandan Kumar.

Hi
I am Kulbir Singh. I applied for credit cards before 5 months back. After completion of all enquiries from Axis bank i recieved my credit card application refrence no as 1773984 on 18rd Feb. 2009. but up to till date i couldn't recievied my credit card.Please look into the matter and do the needful.

Thanks and regards,
Kulbir Singh.

I want my my credit card statement

last two months I didn't get my credit card statements pls send me regu

not to attend the call

Hi I need last three month bank statement but they won't attend my call, i called many times. By Revathy K

i have change my saving acount address plz tell me whats systems terms

I have applied for credit card ref No.1426157. Would like to know when I will get my credit card.

hi sir/madam

i am avinash kumar srivastava and last month i applied for axis bank credit card and i got ref.no that is
1422762 and since than there is no response from your side so plz...do me a favour let me know that how much time it will take for the processing.

thanks
avinash kumar srivastava

AXIS Credit Card — Bill problem

Dear sir my card no is "[protected]" i never ever used my this credit card ...n i am getting a bill of 1400 hundred .Either you cancel my bill amount or just cancell my card .Otherwise i tear your card and drop it to your Axis ATM.I already complaint it for 2-3 times.


Himanshu Saxena

Till date I have not received Credit Card and your band has been forwarded a massage for outstanding bill. What is this, I am totally confused. Pl clarify at the earliest otherwise I will lost my all faith on your bank.

Dear sir,
i am the axis bank credit card holder,before i am in bangalore,last week i came here sharjha, now the problem is i have to clear my credit card bill till date,please send the statement on my email id,please reply me

I am Abdul, I got a call from ur executive for a lifetime FREE credit card with several benefits, i thought let me apply for it and submitted my documents and got the credit card after 6 months but the issue is that i have been charged for the credit card an amount of Rs.432. why should i pay when i was told it's a lifetime FREE credit card..? Immediately i called customer care, after trying for nearly 30 mins a customer care executive received the call, he gave me a Request No. and informed me a higher authority will get back to me within 7days but there is no response till now it's already 1month. 15days earlier i called up customer care again he gave me a another Req No. and he told its in HIGH PRIORITY now and for sure a higher executive will be get back to me but again nobody called me yet(already 10 days) and i got a message to pay an amount of Rs.730. Atlast i called a customer care again but nobody is receiving the call from past 1hour, I am so bugged up with this that i decided to complaint. I have HSBC, ICICI, SBI credit cards but never faced any such kind of problem. Its the worst customer service ever seen. why dont you think about customer satisfaction..? I have an account in AXIS BANK and I am totally satisfied but why dont you provide same kind of service for Credit card division. I hope atleast you read this and in response call me to speak regarding this issue or atleast mail me to my email id -- [protected]@yahoo.co.in

would be happy if you get back but no hopes of your response.
Mb-[protected]

SIR
I HAVE APPLIED FOR CREDIT CARDT, REF NO 1240351 WHEN I WILL RECEIVE IT?

My Credit Card No. [protected]
Valadity from 01/08 till 11/10
Name embossed on the card RAGHAVENDRAN G

This complaint is about the horrendorous service by your Customer Service Cell.

This is to bring to your kind notice that the above card has been issued to me with an oral statement that its totally a free card without any annual fee or monthly fee or any one time charges in for form of rental etc...

Only after receiving the card, i came to know that i had been put up in dark with a cheating effort taken on me by your representatives to dump the card on me.

I came to know that this particular card which has been issued to me has an one time registration charges and annual fee.

This has been brought to the notice of your phone banking agents as well as floor managers several times for which my effort has gone totally vain. As per their advice i had paid the respective charges without any hesitation but the same has not been reversed by your bank as per the commitment and promise made by your officials and have not received any reply from your customer care department. If i insist a reply call from our phone banking officers, i will simply get a sarcastic reply that its an inbound call centre and they cannot make any outbound calls.

Being having a huge network in India, i did not expect such an untruthful service from your bank.

I would request your office to kindly reverse the same and get back to me within 24 hours failing which a legal complaint would be forwarded to RBI and the copy of the same would be scanned on HIndu, DC, Economic Times and all leading news papers.

Hope my effort of typing this letter would not go on vain and would expect a prompt action and reply from your office.

Thanks and regards
Raghavendran G
[protected]

Hi this is suresh here am using this axis bank credit for the past one year but i haven't receive the single bill from or statement from them but am getting only message alert to my mobile only..... can u plz suggest me how to resolve this problem...


Thanks & regards

Suresh.

i have applied for credit card and also recived ref no1317162.
after this there is now response at all so let me know the result of my card.

Guys
I wish to apply for a credit card,

Please suggest as to which bank is reliable

Hello Good morning
I all ready complant for 10 times regarding my Creadit card due payment, This due payment form not my side this is form Bajaj insurance and i cleared mentioned in form i dont want any insurance than also every month i got the message form AXIS bank. I complained regarding same than your phone banking officer told me that sir you dont worry you dont have to pay anything form your pocket we all ready cancelled than why i got the same message form your bank. kindly help me out form same matter this matter is going on form last 6 months.

i am axis bank credit card holder, so the problem is i have to clear my credit card bill till date.please send statement(detail for last three mounth0 on my E mail

I HAVE APPLIED FOR THE AXIS CREDIT CARD ALMOST 45 DAYS COMPLETED BUT THERE IS NO REPLY FROM THE BANK EXECUTIVES I HAVE PROVIDED ALL REQUIRED DOCUMENTS FOR THEM.
THIS IS MY REFERENCE NUMBER:-1740261
COULD YOU PLEASE LET ME KNOW THE STATUS OF MY CREDIT CARD.

I HAVE APPLIED FOR THE AXIS CREDIT CARD ALMOST 45 DAYS COMPLETED BUT THERE IS NO REPLY FROM THE BANK EXECUTIVES I HAVE PROVIDED ALL REQUIRED DOCUMENTS FOR THEM.
THIS IS MY REFERENCE NUMBER:-1740261
COULD YOU PLEASE LET ME KNOW THE STATUS OF MY CREDIT CARD.

dear sir/madam,
My name is hemant shankar sawant my creditcard No is [protected].
from last one month i am not using your axisbank card. today I called your helpline No on [protected]
my problem is some one track my creditcard. my request is to locked my credit card . kindly solve my problem as soon as possible. And reply on my email ID or on my cell NO [protected].

hello sir my self Prem sagar videshi u have send me a axis bank credit card through blue dart courier on 8/7/10 but till 13/7/10 the credit card has not been deliver on my residesnce after giving many reminder to concern person of blue dart they are giving promises at it will b deliver today i hv recieved the message from bank about my credit

sir pls look into the matter seriously

Respected,

your executive call (Miss Kanchan, from Thane Branch tel. no[protected] to me & asked for lifetime free credit card.then I have applyed to Axis bank credit card.& submitted my document.I have submitted my document to your executive on dt-14.08.2010.today on dt-25.08.2010 I have received message by sms through TA-Axis Bank '' your application has been declined we hope to serve you in future.'' I need my document return to me. your service in credit card is not satisfied to me & it's is fake.

Axis Bank — message

I have cancelled my ticket on irctc they refunded me 840 rupees on 11th may but I didn't receive any message

NOT ACCOUNT OPEN

DEAR SIR/MADAM AXIS BANK BRANCH OSMANABAD, MAHARASHTRA ACCOUNT OPENNING FORM SUBMETED FOR 26/06/2014 OR CASH DEPOSTED BY (RS.5500) A/C AS A NOT ACCOUNT OPEN PLEASE CALL ME NOW MY MOB-[protected]

kit nhi milne pr

Sir mane a/c open krbaye 15-20din ho gee h mer pas abhi tk koi kit nhi mili h or koi jbab bhi nhi mila

Casier not working gud and misbehaviour with costumer

Your bank casier not working properly and he misbehave with costumer...i came here to deposit my friend account Mr shoaib Akhtak .. I want to open my account but I never suggest anyone to open an account in axis bank gopalganj bunch bihar... Casier name nisant

i have applied for ADD On card when i have applied for the credit card.i have registerd complaints against this for rm.i have regsitered complaints in mumbai office.they told me they will forward my request to concern department but i have not recvd my add card.what will i do/


amit
[protected]

Axis Bank,
Anwar Shsh Road Branch, City Heights, Calcutta


I went to open a New Account and wanted to make an Fixed deposit of 2.5 Lacks

The lady at the West most Corner talk to me
Tried to convince me for some other investment plan

When I said I am not interested for any locking period She got angry and started yelling to me.

So if this is the way they deal with customers then I have no interest in any transaction with AXIS bank.

I was interested in AXIS bank because
The FD interest rate is 9 % where as HDFC and HSBC ( more than 2 yrs with them excellent customary support ) is providing 8.25 %.

Please give me the status of my creditcard with ref No:689521 & dispatch the same to my office address to which i have given in the aplicaion form.
Regards

N.PANNIRSELVAM

Dear
I have submited all my dacuments for cradit cards long time back and evenn after varification i did not receive any feed back from your side either its rejected or underprocess so please let me know the status,
I am varied about missuse of my dacuments.
So please do the needfull as soon as possible.

i want credit cart