[Resolved]  Bajaj Allianz — Non Receipt of Policy with correct details

Dear sir,

I made a insurance policy of Rs 30000,

My account policy no is [protected]

Payment details

1/9/2005 - Rs 5000

31/8/2005 - Rs 5000

currently i am in Dubai i cannot continue my policy, now i am ready to pay the full balance payment, when i visit the bajaj allianz insurance company in tirunelveli they told that my account no is not generated, so please
take the necessary step to activate my account and reply the status

Regards
P.Mathan

Bajaj Allianz Gen.Insurance Co.Ltd. — NON-Delivery of Travel policy in time.

Dear Sir,
Ref-Travel Insurance Policy no. OG[protected]-00000090
I took the above mentioned travel policy for my wife Mrs. R.V.Tikekar on 10th April08 & paid thru CREDIT CARD on same day. Till today I HAVE NOT RECEIVED ORIGINAL POICY . I got copy from my mail & gave it to my wife who left on 17th for USA.
I am surprised that FROM PUNE policy has not reached us in THANE till today.
I want which courier services you use ?
I TELEPHONED atleast 10 times to your office but Sorry to say UNABLE TO get reply.
I now feel that Once amount is received, job is done is the policy of company ?
Will someone in company REPLY ME or I have to take this to higher ups in company or address this to other forums.
If COMPANY CARES for CUSTOMER then I must know WHAT IS THE RESON, THAT ORIGINAL POLICY IS NOT DELIVERED TILL TODAY ( 18/04/08 )

V.D.Tikekar.
[protected].

Dear sir,

My account policy no is OG[protected]-00046808

I stay in bangalore. recently i met with an accident. i wanted to claim for insurence and i tried calling the phone numbers what they have given in the policy schedule, but no one pics the call i tried calling for almost 2days contiously.

Is this the way that they react for the customer calls?

-Ram

Hi

This is to inform u that I applied for a Health Card for my mother
on 12/04/2008, but till date I have not received any insurance
document or the Health Card. I am providing u the following details:

Applicant Name- Indra Sai
Customer ID[protected]
DOB-13/12/1959
Receipt No[protected]
Receipt Date-15/04/2008
Amount-6276
Agent Name-Arun Kumar Rai, Emp Code-05408

My cheque has been encashed before the approval of the policy and I have neither got any call nor got any document.I have submitted the relevant document, i.e- VodarID Card and Class 10 Certificate along with the form and cheque. The agent did not submitted the document in time and provide us the wrong calculation regarding the premium and provide the wrong information regarding the requirement of the policy. No body even taken any action against that person.

With regards
Tara Shankar Snai

Dear Sir

This is to draw your attention with the policy which I have taken from Aviva through their agent in the month of Oct., 2007. I have asked the agent to give us Aviav Little Master plan but the agent sold us some other plan. On receipt of the policy, I found out the policy which I received was not the policy we asked for.

After sending at least 20 reminder to Aviva, I am getting the below written answer every time. This is happing for the last six months.

Kindly inform us what to do as Aviva is using my money for the last six months and not returning it.

Waitind for your advice on this regard.

Regards
Atul Goyal
Director
KAS GEMS & JEWELLERY PVT. LTD.
M-112, Connaught Circus,
New Delhi-110001. INDIA
Tel[protected], 29231779
Fax.[protected]
Cell. 91-[protected], [protected]
[protected]@kasjewell.com
[protected]@kasjfert.com


----- Original Message -----
From: [protected]@avivaindia.com [mailto:[protected]@avivaindia.com]
To: [protected]@kasjewell.com
Sent: Tue, 8 Apr 2008 13:36:58 +0530
Subject: Re: Most Urgent

Dear Mr. Goyal,

This is in response to your e-mail and subsequent conversation with our
complaint redressal executive regarding the proposal bearing number
NUP11360824.

Please accept our sincere apologies for the inconvenience caused to you.

We would like to assure you that your concerns have already been
highlighted on utmost priority and we shall get back to you with a
concrete resolution shortly.

May we request you to please bear with us till such time.

Should you have any further queries, please feel free to revert on our
e-mail id or you may contact our customer services toll-free number at
[protected] or contact us at[protected].

Thanking You,

Yours Sincerely,

Complaints Redressal Group
Aviva Life Insurance Co. India Ltd.




"Atul Goyal" <[protected]@kasjewell.com>
04/05/2008 06:57 AM

To
<[protected]@avivaindia.com>
cc
<[protected]@airtelmail.in>
Subject
Re: Most Urgent






Dear Sir

Again there is silance from your end. I do not understand Aviva attitude
for solving the problem. It seems that Aviva does not want to solve the
problem and does not want to returm our money either.
Atul Goyal
Director
KAS GEMS & JEWELLERY PVT. LTD.
M-112, Connaught Circus,
New Delhi-110001. INDIA
Tel[protected], 29231779
Fax.[protected]
Cell. 91-[protected], [protected]
[protected]@kasjewell.com
[protected]@kasjfert.com


----- Original Message -----
From: [protected]@avivaindia.com [mailto:[protected]@avivaindia.com]
To: [protected]@kasjewell.com
Sent: Tue, 1 Apr 2008 10:01:08 +0530
Subject: Re: Most Urgent

Dear Mr. Goyal,

This is in response to your e-mail regarding the proposal bearing number
NUP11360824 with us.

We would like to inform you that we tried contacting you on your mobile
number [protected] numerous occasions but not able to reach due to reason '

no response".

May we request you to please provide us with the convenient time when our
executive can contact you to address your concern.

Should you have any further queries, please feel free to revert on our
e-mail id or you may contact our customer services toll-free number at
[protected] or contact us at[protected].

Thanking You,

Yours Sincerely,

Complaints Redressal Group
Aviva Life Insurance Co. India Ltd.




"Atul Goyal" <[protected]@kasjewell.com>
03/24/2008 09:51 PM

To
<[protected]@avivaindia.com>
cc
<[protected]@airtelmail.in>
Subject
Re: Most Urgent






I have not received any further communication from your end after 11th of
March. How long do you think will take to solve this issue????

I am force to take a legal action aginst Aviva if I do not hear from you
by tomorrow.
Atul Goyal
Director
KAS GEMS & JEWELLERY PVT. LTD.
M-112, Connaught Circus,
New Delhi-110001. INDIA
Tel[protected], 29231779
Fax.[protected]
Cell. 91-[protected], [protected]
[protected]@kasjewell.com
[protected]@kasjfert.com


----- Original Message -----
From: [protected]@avivaindia.com [mailto:[protected]@avivaindia.com]
To: [protected]@kasjewell.com
Sent: Tue, 11 Mar 2008 19:30:28 +0530
Subject: Re: Most Urgent

Dear Mr. Goyal,

This is further to your email regarding the proposal bearing number
NUP11360824 with us.

On the onset please accept our sincere apologies for the inconvenience
caused to you.

We would like to assure you that we are highlighting your concerns to the
concerned department on utmost priority and we shall revert back to you
with the status shortly.

May we request you to please bear with us till such time.

Should you have any further queries, please feel free to revert on our
e-mail id or you may contact our customer services toll-free number at
[protected] or contact us at[protected].

Thanking You,

Yours Sincerely,

Complaints Redressal Group
Aviva Life Insurance Co. India Ltd.




"Atul
Goyal"
<[protected]@kasje To
well.com> <[protected]@avivaindia.com>
cc
03/11/2008 07:54 <[protected]@airtelmail.in>

AM Subject
Most Urgent










Dear Sir

This is with the reference with you letter dated Nov. 26, 2007 against a
Policy No. JSG1735478. We have taken Aviva Little Master Policy in the
month of October. But the Aviva agent had sold wrong policy which we got
it
cancelled within a week once we received the policy and requested for
Aviva
Little Master policy. I also received a SMS on 11th Feb. 2008 that my
Little Master Proposal no. NUP11360824 has been received but no policy has
come to me so far after waiting a month.

I paid Rs. 30, 000 for the policy in the month of October and till now I
have not received the policy though in the month of Feb. 2008 Aviva has
taken Medical also.

I request you to return my money as I can not wait for my whole life to
receive the Policy and would not like to have any policy of the company
who
does not care for their client.

If I do not receive my month within a week then I am forced to take a
appropriate action against Aviva.

The agent who is dealing my case for the last four month is Amit and his
Mobile no. is [protected].

Please note now i do not want Aviva policy and I need my month back with
Interest from Aviva for using my money for six months.

You are requested to take this matter on urgent basis.

Atul Goyal
Director
KAS GEMS & JEWELLERY PVT. LTD.
M-112, Connaught Circus,
New Delhi-110001. INDIA
Tel[protected], 29231779
Fax.[protected]
Cell. 91-[protected], [protected]
[protected]@kasjewell.com
[protected]@kasjfert.com

at the moment i have no complaints but i do have some very serious things to suggests about the so called "insurance agents".i am not here to tarnish the name of any insurance company but kindly take action for all the people who have invested their hard earned money into various insurance comapnies such as bajaj allianz and aviva.it discourages people and i do too feel worried about my policies.please give the best as u are also the one reaping a share of the profit.
thanks
alverz

p olicy LLG1161242 above policy 3 years paid up to rs 18000 AFTER 3YEARS I AM GOING TO SURREDER POLICY AVAIVA RAISED LOT OF PROBLEMS mr paranesh coimbatore br he helped lot of things please settle the problem as soon as possible

Hi

I applied for a Health Card for myself through the HDFC tellicaller. The amount is already deducted from account. i recieved sms from you "Dear Customer, Your Bajaj Allianz Policy has been despatched to your mailing address today" dated on 4 July 2008. but rightnow i have not recieving any insurance document or Health Card. i made complaint in bajaj allianz customer care but no body responsible for this i am trying every day and putting my telepone number there.
when i called up in HDFC they proveded me my policy number (0G[protected]

Shihabdeen.S
Poonkudi House
Perumanchira
Kazhakkuttom.Po

Sir It is to bring your notice that so far i hve not received any documents regarding my policy. Plese make it early My Policy No is([protected])(capital unitgain).

Hi,

I have one policy (Policy No [protected]; Date of Commencement 09th August, 2003) from Bajaj Allianz.Initially I have the half yearly mode for this policy but after one year from cmmencement of this policy, I gave a request on 11th March, 2005 to change this to Yearly mode and on same day you change this to yearly mode and issue a letter to me for the same and after this I paid once for yearly mode.After this I received a 'PREMIUM INTIMATION' letter from you on 27th June, 2005 to pay the premium in which you mentioned very correctly that our mode is yearly mode.So I paid for this within time limit but the receipt (Serial No 2082349 and Dated 09th Sepember, 2005) that you issued for this, you mentioned half yearly mode and you you carried forward rest of amount from the amount that I paid for my policy to consider that it's in yearly mode.When I contacted to your customer care then you told me that it happened due to some mistake.It'll be in yearly mode and you'll receive the correct one from next time.
But again the next Instalment Premium letter (Dated 19th December, 2005) that i received, you mentioned wrongly the same half yearly mode.Then again I contacted to customer care for the same and I told that please correct this and only after this I'll pay for next premium.Then your customer executive informed me that it'll be resolved very soon.Since that time I contacted atlest 50 times to your customer care and every time you made false promises to me that it'll be resolved in next 15 to 20 days. But I'm still facing the same issues.

Last time I contacted on 06th September, 2008 (Complaint No 582237)to your customer care for my same issue (With Mr Iqbal and Priya) then again I reeived the same false promise from both them that someone will contact you very soon to resolve this But I haven't gat any call from any one of your officer.Even you charged me some interest as a fine but I replied on same time that it's your fault, so why should I give fine.As per the IRDA rules and regulations, if you break your premium due to some provider's fault then service provider is responsible for this.

On today when I again called your toll free no then one of your executive Shraddha told me that from Bajaj Allianz, some one had contact me but when I replied her that its not true because no one has contact me then she disconnect my phone.

Due to your faults, I'm loosing my Bonus and other facilities from last 3 years, so please do some needfull so that I can continue my service with you.

As I mentioned above that I'm already struggling with this issue from last 3 years, so please resole this very soon.

Thanks.

Regards
Anil Dixit
13/12 Pili Colony,
Juhi, Kanpur

Ph: [protected]
[protected]

Bajaj Allianz — non delivery of bond

i had purchased the UNIT GAIN at 24/11/05 ([protected]) from bajaj allianze but till the date 31/10/08 they had not given me the policy doccument

Bajaj Allianz Life Insurance Co Limited — did not get neither receipt no Health Insurance Card

Hi, I had raised for health insurance of my sister through bajaj allianz web site and they sent one of their executive, C. Rajkumar, his Mobile no#[protected], by one red car. collected all the documents and check of Rs 4000. The transaction already done and the amount has been debited from my account one month back, but i neither got reciept nor health card. the transaction details are as follows.
10/10/2008 Cheque No.946032 paid TO BAJAJ ALLIANZ LIFE INSAURNCE CO LTD, STANDARD CHARTERED BANK 4000.00.

Can you please help me out, what steps should I take against the issue?

Policy No.[protected].

That last year I send you a draft Rs.24, 000/- for CUG plan (policy). But till today I have not received any policy in my name regarding above mentioned proposal number. I number of times requested you to send my policy but all in vain. You withheld my amount without any cause. You are hereby requested to send my policy no.[protected] immediately otherwise I will file the complaint in Consumer Form against you and in that case you will be responsible for all the cost and expenses incurred by him.

Amit Jain
[protected]

Bajaj Allianz — Non-Delivery Of Insurance Policy

I insured my bike (Pulsar 150 DTSI) on 30.09.08 and was assured that the policy would reach me within 15 days at the maximum. I have been in continuous follow-up with the agent but HE IS ALSO NOT CONCERNED IN SOLVING MY PROBLEM. He does not pick up my phone, neither does he seem to be serious in resolving the issue. I have spent much on calling him so many times and visiting him. I request you to kindly deliver me the policy AT THE EARLIEST with due apology or i would be forced to appeal to Consumer Court. my cover note number is BZ[protected] and the bike is on the name of Gaurav Talwar.

Regards,
Chanchal Talwar
+91-[protected]

Sir,



I reference to the above i request you, i BAJAJ ALLEANCE INSURENCE submit

on the 09/01/2008, but not come to the Insurence Bond, Please kindly send the my

Insurence Bond.

Thanking you



MY POSTAL ADDRESS



PUSHPA LATHA.S

C/O.Mahesh.s.m

Shree shopping corner,

Saraswathi puram,

Salagame Road,

HASSAN - 573201



Cell No.[protected]

Hi,
I think you should go to the near by bajaj allianz office and enquire about your policy by just giving your sisters name and date of birth. You will get the details there.
Or
Find out which branch is the consultant from and approach the Branch Manager or Divisional Manager i am sure your problem will be solved.

Sir,



I request you, my company of Jamna auto industries limited insured to BAJAJ ALLIANCE HEALTH INSURENCE, health card not come to me, Please kindly check the card despatched or not despatched please kindly reply to send the mail

Thanking you!

Wirh regards
D.Kumaravel
Jamna auto industries Limited
sengundram village, mel Rosapuram Post,
Maramalaiadigal industrial complex,
singaperumalkoil (post)
kanchipuram dist.

Dear Sir,

I am policy holder of Bajaz allianz Insurance company.

My policy no is :[protected]

Plan :Bajaj allianz Capital Unit Gain

There is mistake in my name from your side I have received policy document on which my name is written as KANCHAN RAVINDRA KHARAJ .This is incorrect name I would like to request you please correct my last name/surname KHARAJ to KHARAT to correct above request if you required any document please feel free to send email to me looking forward for positive response as soon as possible.

Thanking You,
Kanchan Kharat

sir
i have deposited money rs 20000in delhi agent on dec2006 but abhi thak mari koi aur paymant nahi jama ho saka hai plz tell me what can i do

bashir khan

[protected]

ARRE IN INSURANCE WALO KO MARO PAKAD PAKAD KE... harami sale