[Resolved]  Bajaj Electricals — Pathetic Service provided

I would like to register a complaint against the horrible service provided by The Bajaj Service Center.
I had purchased a Morphy Richards Coffee maker earlier this year. On Oct 18 I registered a complaint with the service centre regarding the malfunctioning of the product.
It has been more than one and a half months and I still havent received any information from the customer care center. Everytime i have called I have been asked to call after 2-3 days.
I am horrified at the poor quality of service and the extreme rudeness displayed by the service staff. Especially one Ms Rasika who is available at this number[protected].
This service center is doing the Bajaj name a great disservice by treating the customers in such a pathetic way. They forget that it is we customers that are responsible for their company running.

The machine was supposed to be returned last week as unfixable and with a certificate so that we could get it replaced from the dealer. Still no sign of the machine nor have we been able to get any information from your service center regarding the likely date of delivery.

I urge the readers of this forum to not buy any Morphy Richards or Bajaj Products due to the pathetic and horrible After Sales service.

An extremely angry and dissatisfied customer
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 


You are right bro, There was a time morphy richards provided premium quality products but now it seems that they are getting there products manufactured locally. I have bought an OTG just a week ago and guess what i unpacked the OTG with great enthusiasm but shocked to see that the barbeque tray wire is broken,
the Rotisserie rod is short in size.
Though i had contacted the customer service for the same, but everytime i got lame answers, assuring me that they are arranging the new tray and the Rotisserie Rod. I felt cheated after buying Morphy Richard product.
I urge readers to check thoroughly and compare Morphy's product with other brands before buying anything.
i am trying to get a positive response for the past three days.
i am yet to receive a reply from bajaj electricals ltd reg the purchase of
mixer grinder despite several attempt.
i decided not to buy their product.
I am fully agree with this. I am also facing same problem.
I fully agree the service back up of baja electricals is more than pathetic. The environment should be warned about this. The Media should make the public aware of this dayto day fleecing of this substandard service, instead of running behind ephermerals like 2G scam.

Geyser is not working

I already complaint by phone on 21/1/2015 but till now i didn't get ay response from your side. please solve the problem as soon as possible. From, B Varghese HIG-I/130, Borsi Extension Durg, Mob. : [protected]/[protected]

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    Bajaj Electricals Phone
    +91 22 2204 3733
    +91 22 4128 0000
    +91 22 2204 3780
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    51, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400023
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