[Resolved] Bajaj Geyser / Water Heater — After repairing the Majesty Gesyer and not working and no respone from Hirai Entp and from Managr Gunachnadra Singh of Bajaj, Mumbai.. | |
My complaint no.338090 dtd.[protected] regarding Majesty instant geyser. From Hirai Entp, elphinston road, mumbai Mr. Amar Jadhav visited on[protected] and replaced the faulty parts of geyser and we paid him cash instantly. After two days it started having same problems and with additional new problems like burning smell, early cut-off of heating /water not hot as it should be (like other majesty instant geyser in my home as we got four geyser) and leakage started from the pipes after opening & re-fitting the geyser. Now since last 15 days water is not getting heated / hot and we are calling every alternate days to Mr.Hirai Entp and Bajaj Manager Mr. Gunachnadra Singh by email ([protected]@bajajelectricals) but there is no response from either of them, and we are the victims of this kind of service. I would request you please delegate a well qualified personnel to do proper diagnose of the geyser thoroughly and take /suggest the necessary action to resolve the issue. We got four geyser installed in my house and we have a problem with only one geyser so far. I would request you to pls look in the matter and provide us a better quality service which Bajaj has always provided us and that trust shouldn't been shaken by any individual. Waiting for your earlier response and reply. Thanks. Hafeez Khan [protected] / [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 8 Comments | |
Comments
I have bought a Bajaj Geyser on 11.10.2009. From the very date I have been facing problems. Firstly the LEDs are not working. After two months it has become unworkable. I then called their service centre and SMS Enterprise, Kolkata has serviced our complaints. Now 2 months ago the geyser again has become unworkable. I called SMS Entp for servicing but they have given me a toll-free number and advised me to book the complaints thru this number only. When I dialed this toll-free no. ([protected]), it's telling 'plz check d no. u have dialed'. Now M/s SMS also refused to take my complaints. In that case what will I do ? Shall I dump the Geyser into the service centre ? Is this my fault that I purchased the Bajaj Geyser ? This is not at all expected from the company like Bajaj.
Pratiti Ghosh
Kolkata
Pratiti Ghosh
Kolkata
I will go to Consumer Forum and lodge a complaint against you if you don't take any action against my complaint.
I bought a Bajaj Geyser 25 L. The geyser started showing problems right after just an year of purchase. There have been numerous issues since last 6 months. The latest complain no is 1010637. Sometimes the plug goes bad, sometimes the coil and sometimes the thermostat. All these things have already been replaced however within two days some other problem again crops up. I am tired, frustrated and irritated with Bajaj, their products and their service engineers. Especially would like to mention about the engineers, they are pathetic. They don't have any knowledge of the products' issues. They just do a makeshift job and leave. They come on their own sweet time and then they would not even fix up the issue permanently.
I regret that I bought Bajaj and would strongly recommend to go for some other brands like Relief or Racold as I never had any issues with them. I have personally used Relief for 3 years without any issues.
Nishant Shah
Pune
I regret that I bought Bajaj and would strongly recommend to go for some other brands like Relief or Racold as I never had any issues with them. I have personally used Relief for 3 years without any issues.
Nishant Shah
Pune
I am very much fad up by purchasing of BAJAJ Mastic 25 Lit. Gyser . I have Purchase it on 7th Jan 2011 with 5 years of Tank Replacement warrantee & Till Date 4-5 time My Gyser tank has been Repleced by the company, but gaian & again after 1-2 months this is getting Leak.
Still Complany is not giving any permanent solution for that evrey time thay come & breplece the tank but there is no permanent solution this very very BAD QUALITY of the tank. I am requesting to the complany to give us Good QUALITY oif TANK OR Provide us Copper/other metal tank so that we can come out this leakage issue permanently.
Regards
Manoj Kumar Garg, Indirapuram, Ghaziabad U.P.
Still Complany is not giving any permanent solution for that evrey time thay come & breplece the tank but there is no permanent solution this very very BAD QUALITY of the tank. I am requesting to the complany to give us Good QUALITY oif TANK OR Provide us Copper/other metal tank so that we can come out this leakage issue permanently.
Regards
Manoj Kumar Garg, Indirapuram, Ghaziabad U.P.
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51, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400023
behind the piece you would find
marketed by bajaj electricals. as they dont have a factory of manufacturing water heaters