Bajaj Electricals Complaints & Reviews

I also purchased one bajaj emergency light on 29.06.2008 from Kannan Departmental Store and met the same fate.
The emergency lamp is neither in working condition and i am not able to get ir repaired.

The product is useless and stay away from bajaj products, .

I purchased two fans of Bajaj make, in one of them one fan is making noise and dance, complained to the customer care, one technician attended the fan, and he told next day get back but two monts no one came

i also purchased 4 fans regal gold and one of them making noise kadik kadik..., made 3 time complaints to customer care, one technician attended the fan 2 times but till today my complaint is still there my mobil no is [protected]

I purchase 16 fans of bajaj make, in which 15 fans is not swing, we complained to the customer care, Name:- Hema (service centre MD), MR. Joshi (Head) & Mr. Abbas (Technician), the technician came and attend the complaint but the parts was not there, & he told after 1 week your complaint was solved, But after 1 week he was not came. When i call he tell me the next day of holi, and when i call him he told me the next date. The date was 26/3/2012.& when i call today he said the parts is not available he will come on 1.4.2012. My complaint is registered there & my mobile no. is [protected].

I had purchased 6 fans. There is color pilling off from the fins of the fan. It seems that Bajaj fan needs to check the quality of the fan. I need solution on my problem.

BAJAJ/ Ceiling Fan — Fan Defective

Dear Sir/Madam,


I bought 2 fan's from Taneja Electronics(Ph No. : [protected]) new Uttam Nagar. One of the fan became unserviceable. Despite our several complaint, neither company is picking up the phone, nor shops is showing any interest. Yesterday, one of company representative came to house and said the fan is defective need replacement. It happened thrice for the same fan. They came and done some changes and again gone unserviceable.

Bajaj representative said, fan will be replaced by Taneja Electronics and Taneja Electronics said i will have to check it out. But finally, a customer in this mid summer is suffering from the last 8 days. Fan is under guaranty.


Please help us and guide us how to proceed further to get it replaced.

I will be thankfull to you.

Ranjeet Kumar

Bajaj Ceiling Fan — DEFECTIVE

I bought a Bajaj Ceiling fan 1200mm from Defence caneen about a month back.
The fan makes so much of noise that it is almost impossible to sleep at night
All efforts to contact the service centre either on land line or mobile [protected]/[protected] have been negative.
Please help
Regards
jkb

Bajaj Ceiling Fan — not working properly

i am ranjit kumar jha bought 1 Bajaj ceiling Fans with 2 year gurantee
1 months before April 2011 but it is not work properly
plz do action asap

ranjit kumar jha
[protected]
c-75 , south ganesh nagar
delhi-92 , C/o pappu siongh opp. mandir or C block park

Ceiling fans — not working properly

We have three no of ceiling fan having one new {purchased Two and half year back}
Capacitor was Shot within one year, Within one or two year winding was flashed. now after repairing it is not providing services.
We have three fan. but the service of product is not very good. Total unsatisfactory.

Hi,

We too purchased Bajaj water heater, and we got problem on the second day itself... we even complained and nobody is responding from the company since 3 weeks...

i need help in getting bajaj consumer head mail id, or phone number

Regards

The product quality of Bajaj geysers is really not upto mark. I purchased at Bajaj majesty geyser in 2010 and within 6 months of its element went out. Since it was under warranty, same was changed on company a/c. Two months back again the element blown off and it cost me Rs.750/- to get it replaced. Last week also my geyser stopped functioning. After 5 days of complain, a mechanic came and told that thermostat is not working due to leakage of water from assembly. He promised to change it next day and got away. He returned after 10 days and now says that assembly pipe has damaged and it's replacement will cost Rs.550/-, the thermostat will cost Rs.170/- along with Rs.200/- as service charge. That means I have to spend Rs.800-1000/- every two months to avail the geyser facility in bathroom. This just absurd, how can we trust a brand like bajaj with such poor quality of spares and service.

Bajaj Electricals — BAJAJ TEZ FARATA FAN U CLUMP MISSING

DEAR. SIR/MADAM I AM A DELAR ..MY SHOP NAME IS DYMOND ELECTRIC (CONTAC NO[protected] A U CLUMP MISSING OF BAJAJ TEZ FARATA FAN .SO I AM ALREADY COMPLAINT ON THREE TIMES ..NO REPLAY...AND WRITE BY A LETTER HEAD NO REPLAY..

Dear Tripathy,
I agree with you...
Not only the dealers, but the response from the co itself is one of indifference towards the customer.
I had bought a 15 litre geyser in November 2006, and it started giving problems within 1 year of installation - in Oct 2007. Since it was under guarantee period, it was repaired free of cost.
Now, last week it started giving problems again - we get an electric shock in our taps, when the geyser is switched on. Since the 2 year guarantee period has expired, the authorised service agent wants us to spend Rs.2, 350 for spares and service.
I am wondering what to do, and not sure if it is worth spending nearly 50% of a new one, on repairs alone, especially when the co gives no guarantee on repairs.

Please advise.
Thanks and Regards
Ajay Mital

Shakthi Home Appliance — Product not delivered although full payment made 1 month back

Hi,

I ordered for 18 gauze iron almirah from Shakthi Home Appliance, Bangalore, on 18-may-2008. The owner promised that it will be ready and delivered to me in a weeks time. I went on 26-May-2008 and asked for the almirah. The owner, Vijay Shakthi said that it take 8 to 15 days to make the almirah. I didnt say anything and asked him when shall I came. He said Coming Monday. When I called on coming Monday again he said that almirah is not ready. On asking for returning my money, he became rude and said he can't return the money.

Please advise me what I need to do.

I got it repaired today on 5th Feb 2009 as I also complained Bajaj Electricals Customer Care head. It worked well and they came immediately within a day and replaced the steel tank and coil. Both comes under warantee


Thank you very much

I also bought a bajaj majestic geyser in 2008 October. It has had several defects and customer service are quite useless. They take time to respond, and when they did respond they made a complete mess of my bathroom. Lesson for me is to stay away from bajaj for consumer goods.

After sales service for all products in India is Bad. There is no discipline, accountability. All most 90% of the people are becoming head strong, careless speaking, careless gestures. Stupid fellows dont know that they and their families are being feeded by WE the consumers. Bajaj in Hyderbad also giving troubles. With lot of trouble i got Bajaj Customer care complaint number. From morning to evening it will be in Engage status. Try this number [protected]. This is Hyderabad Bajaj Geyser complaint number. After several days, once it got connected. I complained my problem. After 2 days, one guy called me and enquired me about my problem and told that he is comming on next day. But not came. After 15 days i tried with [protected]. Again engage. Then i tried to the person who talked to me from Bajaj. To my surprise he lifted again, enquired my problem, promised me to come on the same day. But not came. After one more week i once again tried with[protected]. Again same storey. Then again i tried to talk with that person. He lifted the phone, enquired my problem again promised me to come on that day. This happend 20 days back. He not yet came. Now i am trying to lodge a complaint throguh internet. (mean while i bought another companies geyser) I am trying to get bajaj geyser's official web site, through searching in Yahoo. But i did not get it. Fortunately i came into this site, read your problem, and sharing my problem. It is insult to me to live between these Head strong stupids. Better leave to US or UK.

I purchased bajaj geyser in the month of feb, 2008 and after few months the tank started leaking. Since I build the new house the warranty card was lost. I don't know where I can send my complaint. If anyone from bajaj electrical is reading this message pl. contact me. My mobile no. is [protected], it is Delhi number.

Bajaj Shakti Gyser — Body leakage

Body leakages are there from the next day of the Gyser fitted.
Complaint number - 2072

No one is attending to resolve the problem from Bajaj. We are struggling without hot water and my family fall sick due to this.

Its more than a month and no one is attending the complaint. I was fed up with the Bajaj as they took more than a week to fit the gyser after purchasing.

Please look in to this matter.

Bajaj Shakti Gyser — Geyser Not Working Properly

My Gyser is not working properly since 12th Feb 2010 I made several complaints but no resolution till date i.e 4th MArch 2010 and it is in guarrantee period my kid is one year old and she needs warm water.

Hi,
My name is Karun Kumar (From Hyderabad) and i bought 3 bajaj geyzers. Out of which, one is continously creating problem from the very first day after installation. After a long time follow up, it got resolved in one week. Again, some issue has come of not heating water and no light in the geyzer. I called no. of times to Bajaj service centre and everytime I have been told that today the person will come. Complete one week has gone but no one has come up even with repeated calls and reminders.
Is there any way to escalate it so that we will expect good service and on time or shall we go, not to buy any Bajaj product and recommend others also not to buy it.
Can any one help me in this regard.
Thanks!
Karun Kumar
Cell No. [protected]
Complain no. 6556
Contact person mobile no.[protected]/ [protected]

i agree about his complaint.my bajaj gas gyser is also not working more than i year.i complaint so times but no benifits.Service centre of gaziabad is not treating well on phone.Now, i accepted they will not come for repair.

my number is [protected]

I have purchased a gyser of bajaj shakti from M/s Banwari Lal Harmukh Rai, Aligarh on 25.10.2009. After two months of its installation of gyser its element has been burst which has been replaced by the dealer. Its element has again been burst on 20.10.2010. Complaint in this regard has again been registered with the dealer and the same has also been attended . But after attending the second complaint, the gyser is not working with its full swing. The temperature of water remains normal and water become cold soon. The complaint in this regard has also been communicated to the dealer but no one has been deputed so far. Please explain why the problems in this gyser is rising again and again and attend the complaint of the gyser immediately to win full faith on your products .
Thanking you.

Bajaj service center Ghaziabad is useless, my recommendation to not buy bajaj products...I am facing similar problem...

I have purchased gyser from Bajaj and their server is so worst, just one week after i puchase this product it stopped working and no one turned up even after repeated issues. finally had to escalate it to the dealer from whom i purchase this product, although the issue was fixed, just immediate after 2 weeks had same issue. Now new compliant raised, with no response from the service centre. RT Nagar service centre, first they do not know how to talk to customers, where asked for Manager's no, they give nos of someone who sits next to them. I too recomment that Bajaj server center's are useless and not to buy bajaj Products.

Dear Sir,
I had purchased Bajaj 25 liter Geyser from e Zone of Pantaloons Bhubaneswar on 12/10/2008. After using only for one season it started showing problem & no heating could be done. Thanks to your repair centre at Bhubaneswar who responded immediately to my call & it was repaired by paying Rs.845/-for parts like element and other things . In the next season when we started using it it again started showing problem .Immediately on request the technician from Bhubaneswar Service Centre reached promptly and told us that the problem is with plate, element, thormostart etc.The damage is caused due to internal leakage & for its repair it will cost around Rs.2500/-.Since then my geysor is just laying unused as I found that the recurring repairing cost of this geysor is more than Rs.1000/-per season. Is it worth paying such an amount for each season? Whether the product qulity is so bad which has been produced by one of the most reliable brand of India. Sir, I am a regular customer of bajaj appliances. Please for heaven's shake donot harass & make fun of our trust with your product.
If at all the particular product is having any manufacturing defect kindly replace it after proper checking by sending a qualified person. Other wise please send a person who can repair it by which it will run atleast for 2 to 3 years.
Thanking you 7 waiting for a prompt reply.
P.K.SWAIN
FLAT NO-302, TAPASYA APPARTMENT, ROAD NO.-3,
JAGANNATH NAGAR, JHARPDA, BHUBANSWAR-751025
MOB.NO.[protected]

I would like to bring to your notice, that I have been very upset with the way Bajaj electriclal handle their customers.

I have had two geysers from bajaj for the past one odd year and already I have had to replace the body of both of them and also the heating element as well as the thermostat for both. This makes me understand that the quality of bajaj electrical products are not upto standard.

What tops it now is that in spite of making several complaints to your call centre, on 12 Dec 2012 vide # 1966192 and again on 18 Dec to remind, 25th Dec again to remind and one final on 27th dec when they gave a new complaint number since the old one was cancelled due to time vide # 2023272. The repair is still not carried out.

Although both the geysers are in warranty, we had to get one geyser repaired from a local vendor by paying money from our pocket due to the urgency of situation.

On 27th Dec I was given the name of Area Manager Mr Shashi Ranjan- who's number is [protected] /[protected] who I called and was told that he is apologetic and service will be carried out today itself. He also gave me the contact number of some S R agency (Sarvesh) who does the service for Bajaj[protected] / [protected].

S R agency has been very difficult to get on phone and whenever they pickup their technician says will come in 1hr. To my surprise that 1 hour has not come in the last three days. Since yesterday he has been not receiving calls and immediately when I called from another number he picked up and said today is holiday and refused to give his name for a complaint against him and was also abusive.

You know with the cold wave in delhi, what does a non operational geyser mean for the past 18 days.

So any body wants to buy bajaj, my suggestion is compare it to any local brand, cause that is how u will be made to think after u make the payment.

we had purchased a geyser on 11 dec 2011 .. with 2 years guarantee on the combistat (thermostat + heating element) .. it ran well for a year .. but this season it started giving complaints... to the effect that we have complained to bajaj 5 times in a month . for the first four times their guy came and replaced the combistat with allegedly a new one..., the geyser ran well for one day in each situation and stopped working after 2 days... this time (5th) they didnt even give us a complaint no. .. and it has been over 1 week.. we have been calling them up.. to no avail.. it seems they have little regard for consumer satisfaction and follow up and only care about minting money... i would advice anyone going for a geyser.. its better to buy a local one rather than bajaj appliance.. for sooner or later you will have to repent your decision !

I have purchased a 15 Liter Bajaj Geyser and it is not working properly from the day1. After instillation it worked for 30 mins and later the power was not flowing in and i have contacted the dealer and he say he is not responsible for that and i need to call bajaj customer care..and bujaj customer care person came in after i call them and he repaired it and said it will work fine but when we switched on the geyser and kept it on for 40 min suddenly got some noise in my bathroom and to my surprise the inlet and out let pipes busted out and the steam cam out of geyser if some body was in bathroom they would have undergone a serious injuries(burns) i called the service center again and he came and said that it is the problem of inlet and outlet pipes and we replaced them now turned on the geyser it did not work he says that there is some thermostat problem..and it is not yet repaired...

can some one guide me how to get a new geyser as i did not use it at least a day in proper condition...how should i take it to consumer court... Service center guys says that they will repair it but not replace why should i go for a repair as i did not use it at least once..i did not purchase a second hand geyser right ...
My number is [protected]. some one can help me how to handle this issue ..not happy with bajaj...

The worst geyser in India is Bajaj gerser
No services respond and the wrong helpline no

K.A..: Sr. Manager, Bajaj After Sale Service,

I have purchased Bajaj Geyser 1 ltr. Model – Majesty, on 10th April 2013. It has two year Guarantee in General and SS tank has 5 year Guarantee. I have registered a complaint with Bajaj service center on 25th June 2013 gyser is not working on [protected].Complaint number 2810704 under the name "Rajesh Chavan" addressGarava, Vishnunagar, Mahim Road, Palghar – 401404.. Aftter 5- 6 repeated follow ups the problem not yet sorted out. Everytime I have been told that today the person will come. More than one week has gone but no one has come up even with repeated calls and reminders. Pl advise. My contact no is. [protected].

You are right bro, There was a time morphy richards provided premium quality products but now it seems that they are getting there products manufactured locally. I have bought an OTG just a week ago and guess what i unpacked the OTG with great enthusiasm but shocked to see that the barbeque tray wire is broken,
the Rotisserie rod is short in size.
Though i had contacted the customer service for the same, but everytime i got lame answers, assuring me that they are arranging the new tray and the Rotisserie Rod. I felt cheated after buying Morphy Richard product.
I urge readers to check thoroughly and compare Morphy's product with other brands before buying anything.

i am trying to get a positive response for the past three days.
i am yet to receive a reply from bajaj electricals ltd reg the purchase of
mixer grinder despite several attempt.
i decided not to buy their product.

I am fully agree with this. I am also facing same problem.

I fully agree the service back up of baja electricals is more than pathetic. The environment should be warned about this. The Media should make the public aware of this dayto day fleecing of this substandard service, instead of running behind ephermerals like 2G scam.

Geyser is not working

I already complaint by phone on 21/1/2015 but till now i didn't get ay response from your side. please solve the problem as soon as possible. From, B Varghese HIG-I/130, Borsi Extension Durg, Mob. : [protected]/[protected]

I have bought 15 ltrs water heater "BAJAJ SHAKTI" four years back and now from yesterday it has stopped working to warm the water. I have lodged complaints, but nobody has come to restore the
problem. I believe all connections are good, but the problem is in heating element. No light is coming
in indicator lamps and nor it is catching the electric current. Kindly depute some one at the earliest
possible time to restore our problem. My contact number is;

MSH BEIG
TELEPHONE NO. [protected], LAND LINE NO.[protected]
ADDRESS: 144-A, VIVEK NAGAR MAIN ROAD NEAR POST OFFICE, BANGALORE-47.

Regards,

MSH BEIG

Today, 7th july 2010 we bought a Bajaj Microwave Oven ( 2503 ETC) but sadly no pair of hand gloves and/or safety handle. Such items are a MUST!

Hoping that the Company will not forget these! Please include in every future packing.

[protected]@yahoo.com

Today, 06 july we saw a bajaj microwave oven(2503 ETC) in our haldwani distributor, but i am surprising that why company forget hand gloves with this oven. i hope in future company solve this problem . [protected]@gmil.come

hello to the concern,
we had bought BAJAJ MICROWAVE OVEN 2503 ETC last week in coimbatore... we were not provided with any demo cd nor gloves or any other accesories!!!
ITZ HIGH CONDEMNABLE!!
in this competive market.. this is a major draw back..
why is this? is this with this product alone or with every thin!
buyin this product has really a setback!
we hope for a sensible reply from ur side.
thank you

Hi
i have a bought a Bajaj Microwave Oven 2503 etc on May 15th 2011 i.e just 4 days back in Hyderabad... But there is no demo Cd or hand gloves nor any Receipe book
And no proper demostartion is given

This is such a drawback in this competitive market
Am not knowing the exact usage of the product now

I expect a proper and sensible reply from ur side

Thank You

I had also bought same product last year in mumbai. till date i m chasing the customer care for accessories & receipie book... this type of beahviour is negative sign for company...

electrical

i need aconent

I am trying since 4-5 days for logging complaint about my Bajaj Gyser is not working las few days.

I have purchased in last year 16 Sept'07, & it has two yrs warranty.

Could you please aks technican to get it in touch on my mobile no. [protected].

with regds,
Nagesh Anchan

gas geysers is not the technology manufactured by indians or india,

1. gas geysers emmit a lot of pollution
2. gas geysers have a life span of hardly 2-3 years
3. gas geysers dont emmit carbon monoxide fumes that are not good for health
4. gas geysers dont get an isi if you find an isi on any gas geyser ure being faked.
5. gas geysers are harmful if you have no ventilation in your bathroom, which can lead to bursting or choking.
6. in india, govt registered companies supply only one cylinder that leads insufficent gas for days.
7. prevent pollution for a better future. (GLOBAL WARMING)...

look for solar or electrical water heaters check

http://waterheater.weebly.com

for great info i found on the internet

Hi all,

Thanks for ur tip on Bajaj Gas Geyser. I'll think again to buy the same. Please let me know the quality and service back up for Clix geysers...

Anyone, any idea

I had the same experience but in a different form. There was a person by name Pejawar who was my sales person. Mob no. [protected] and home number[protected]. He was following up with me desperately till I got the door. After I bought it he never bothered to get it fixed. Then when I started follwoing up at his home number, he suddenly said he has left his job and is no longer responsible for this!! This is the type of Service you will get from Bajaj.

I live in Bangalore as well. I think Bajaj has cheated a lot of people like this. My sales person was Kush Bajaj ([protected]). Do not get cheated by his Surname. He is a cheat of the nth order. He will do anything till the product is sold. But once the online transfer of money is done, all your calls will be dropped and banged till you give up!!! I am planning to go to the consumer court against the damage caused by these people.

Once the door is installed, forget ever getting service even after 10 calls. Also the installation is very roughly handled, the door gets damaged and scratched and the whole look goes away.
Our lock broke and the door got locked and still these people did'nt come for service. We had to call outside mechanic to open the door.
Zero stars.

automatic off

I bought three lights for different purpose .I am also got the same problem .After 6 months the battery bulge.So my advise is don't buy the light.