[Resolved]  Barclays Bank Credit Card — Reversal of my Membership Charges

Barclays Credit Card — Barclays Credit Card Charges

Dear Sir,

I have a new Credit Card of Barclays.
My Card no is [protected] of Visa.

I have received bill on[protected] for the period of Jan 25 to Feb 23, 2008
I have paid the bill on 12-03-08. (Cheque No. 842914) But due to
outstation cheque they have not accepted the payment. But they havenot sent my cheque till today.
I have contacted them many times through mail & phone communication, but till date they have not
replied me properly. Even I have made the same payment by local cheque. But in my next statement
I found that they have charged me late payment fees Rs. 300 + Intrest.

I request you to take necessary steps for cancellation of late payment charges
with intrest & return my outstation cheque as soon as possible.

Hoping for your prompt responce.

Yours faithfully,
Kumarsanjay Chauhan

Barclays Bank Gold Credit Card — online fraud transaction done on my card

Please be informed that on 04Dec2007 at 1930hrs. I received a phone call from Mr. Krishna([protected]) enquiring if any online transaction has been done by me using credit card, against that I replied in negative. Mr. Krishna than informed me that 02 transactions have been done online through my card for the amount of $1 & $25 around 1545hrs. on 04Dec2007. I absolutely deny the same and refuse to pay any amount as when the above transaction was done (transaction time as per your outbound CSR)I was in my office with my colleague discharging my duties. Kindly do thorough investigations for fact finding to save your customer from cheat & fraud.
Earlier, I send e-mails to your Credit Card Division and calls to your helpline no many times regarding above dispute, also send a fax to Mr. Sachin Arora (credit card division)
But neither any investigation nor any solution given to me till yet and I think this is rediculous part of your side inspite of this all your CSR’s told me that investigation is in process.etc.. so, plz wait for 45-60 days and I think this time period given by you is also past, now further again I rec: a call from your side on 06/02/2008 and suggest me to send a hard copy of complaint to your Head Office .
I don’t know why shoul I bear all these charges (send u a fax, courier charges or Reg: A.D.)
This is a final copy of complaint which I send u from my side.
Now, I receive many calls from your collection department regarding the same transaction and asked me when I pay the whole amount of Rs.3500/- approx: (principal of Rs.1052/- + all late fees, surcharges, taxes and many other charges levy on me). This situation is very harrasing me.

So, give me a solution and end this matter permanently
Nobody from your concerned dept call me except your collection dept.

Barclay Credit Card — Barclays Bank Credit Card.

I am having a Barclays Bank Credit Card. Even though I have deposited payment of credit card well before 10 days of due date, I have been charged with late fees of Rs 600 (Approx) two times in last three months. I live in Kolkata and there is not customer service to talk with.
Now they are sending that i have paid the actual amount.
I have a statement where they mention that i have already paid that.this is their intention to make a defaulter and encash some extra money from customer.even i have requested them to discard my card but they didnt reply any thing.

Barclays Credit Card — Charges

below is email i had send to barclay:

Dear Sir/Madam,
I’m holding the above mentioned card number from Barclay & has some issue regarding statements.
I had used this card in month of april for Rs.697.
Kindly again make a note that two payments got credited one on 24th MAY & second on 26th MAY. This 26th payment was thru PNB cheque which was dropped in skypak drop box at gk-II on 11th May but when the same didn’t get credited, the officer from Barclays on 24th May asked me to make another payment confirming that no late payment will be charged; which I made thru hdfc netbanking.
So, double payment for 697 got credited in my Barclay card account but u levied the late charges with financial charges without any fault of mine. It’s totally on skypak or Barclays to see where that chq was lying from 11th may & how come it got credited on 26th may.
Because of all this I had stopped using this card since then. I’m holding so many credit cards with me from various banks like HSBC, ABN AMRO, HDFC, ICICI, SBI, CITI, American Express, Deutsche, Reliance etc. & has been using them regularly from past 5 years & till date no such kind of problem have been faced at any point of time. Looking towards my case history as described above & my relations with other bankers you are hereby again requested to settle the issue with reversing charges levied in the month of MAY statement resulting in various charges getting accumulated on every month basis.
So, I again request you to reverse all charges levied on my card account till date
Regards,
Sunil Bansal
[protected]

Barclays Credit Card — financial charges

i have payment of Rs 231.00 on 11/5/09 through RMS CREDIT SOLUTION PVT LTD Receipt no C 640886 .that time i have not received credit card when agency contact me i paid .after some days i got card .before i lodge complant i have no card .that complaint no is 1615054 and reversal complaint no is 161043 .then your side sent letter .Ref# CAS[protected]T8857 on 21 may 2009 .so without card NO i can't drop check in time .kindly reverse all charges otherwise i am not intrested in yr card stop this card no 4339********2329 immidiatly.

Barclays Credit Card — levying of late and financial charges

Sir, I am a Barclays Credit Card Holder bearing the nmbr.of [protected]. As usual I dropped a Cheque No.129899 for Rs.5974.00 dated 8-9-2010 in Skypack Drop Box. The last date for this payment is fallen on[protected]. Normally I am receiving SMS alerts from them for details of statements, last date and also the Cheque receipts. But this month till[protected] there is no msg.from them about the receipt of my Cheque. Doubting some mischief immediately I called up to their Customer Care and enquired about my cheque. They said till such time[protected] they have not received the Cheque to them and registered my compliant with ref.no.4171375 and said to reply back to me within 4 to 7 days to my regd.mobile no.with full details and assured that there will not be levying of any late payment charges. Till[protected] there is no reply/SMS from them, then again I spoke to their Customer Care and came to know that the Cheque was received by them in time and held with them for the reason the Card No.written on the Cheque is invalid. Then I suggested my request that they should have informed the same by SMS so that I could make alternate cheque payment immediately. But unfortunately they replied me rudely that it is not their lookout. Though I felt it very bad experience, immediately I dropped another Cheque on the same day and was credited to my card account on[protected]. The sad thing is that they have levied me with late and financial charges all inclusive of Rs.800/- in my latest statement. Though again I contacted their Customer Care about this, I got the same rude reply saying it is not poosible to reverse the levied charges and asked me compliant in this website. Hence I request to go through my account history record and I am of the strong belief that they are intentionally indulging the customers to levy this kind of charges for which they are supposed to see the merits of account holder's nature of reporting the complaint within time limit or not. Though I decided to stop using of this card, I would like to enlighten that it is nothing but Barclays Credit Holders must be aware that they are no ethics in this Bank and always try to clinch extra money in different non moral ways.

yes friend i agree with you, barclay is really worst bank

SEND YOUR COMPLAINT TO RBI www.bankingombudsman.rbi.org.in

Barclays bank Credit card — Fraud on my Barclays bank Credit Card No. 4339481662725445

Dear Sir,


This is Chandrakant Shukla & I was having Barclays Bank Credit Card No. [protected]. In Jan 2008 I came to know throgh their call centre executive that my credit card was misused by some one unauthorisedly. I reported this to Barclays Bank immediately & was assured by them that they will look into the matter & revert. But even till today, inspite of my several follow ups the issue remain un resolved & I am being harrased by the bank for the payment of amount, which I have not used. My Submissions & concerns & requests are as below:

1) The last transaction which I made on my card is on 30th of Dcember 2007 for Rs. 2000/- from Vijay Automobile, Gandhinagar - Gujrat

2) As per the details provided by their call centre Executive Ms. Miyanta is that from 2nd Jan 2008 till 11th Jan 2008 there has been around 25+ unauthorised transactions has happen.

3) Most of these transactions are for online air tickets through Yatra/makemytrip/Spice/Air Deccan etc.

4) I'm strongly disowning these transaction as neither I have done these transactions nor given my card to any person to do these
transactions.

5) I wrote several mails, made several calls to the bank & no satisfactory actions were taken till this date.

6) After my several regrous follow ups The Barclays bank reversed approximately 18-20 transactions & still 5-6 transactions were kep pending for the reasons best known to them.

7) Now for these remaining transactions, accumulated charges are approximately 60-70K & they are following up with me for the payments.

8) I have already filed complaint with Gandhinagar police station & send dispute letter to Barclays bank as suggested by them.

8) They have also referred my name to CIBIL & thereby putting my financial & social reputation at stake for none of my faults.

I have made all possible attempts to contact them to resolve the matter, but even after 3 yrs of the reporting the matter they are still not resolving the issue & harrassing me for the payments.

As a final resort, I'm referring the matter to you for addressal at the earliest.

Warm Regards,

Chandrakant Shukla
House No. 3, Urja Banglows
New C.G. Road, Chandkheda, Ahmedabad

Mobile: [protected]