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[Resolved]  Bharat Gas Agency: Mira Road, Thane — Non-delivery of gas cylinder on time

I've many complaints about the services provided by Mira Road Bharat Gas Distributor.

1. The agency has provided 5 Tel nos. to their consumers but all of them are busy always. If, luckly I make a booking for refilling a cylinder, it does not get delivered on time. If I enquire about the delivery, the help desk person does not speak gently and try to cut the phone as soon as possible.
Complaint marked as Resolved 2020-08-14 00:26:40
Complaint comments  25 CommentsShare0Tweet0

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eveyone facing same problem.
The agency has provided 4 Tel nos. to their consumers but all of them are busy always and if that is connected then nobody is picking up the phone. If, luckly I make a booking for refilling a cylinder, it does not get delivered on time.If I enquire about the delivery, the help desk person does not speak gently and try to cut the phone as soon as possible. And the another thing is when I am asking for book the second cilinder they have always replying that, come after two months, this is already happened 4 times with me.
I don't know what the heck do they do with the phone line. I went to the booking office checked that the receiver of phones were kept properly on the phone, still when i tried to call on those numbers, being in the office it said that the numbers are busy, though non of the guys sitting there received any call nor were busy on line. These guys really don't care about the customers time and money value. And if by luck the phone gets connected they do not even bother to pick it up and answer the call.
Same issue..
The agency has provided 5 Tel nos. to their consumers but all of them are busy always. If, luckly I make a booking for refilling a cylinder, it does not get delivered on time. If I enquire about the delivery, the help desk person does not speak gently and try to cut the phone as soon as possible.

on 15 Sept again they r having same attitude
Yes this is very true, I am tryin to book my cylinder for last 2 months, I booked it by visiting the agency shop at the end.
I called there office from there entrance and phone was ringing and no - one was picking it up, so i asked why the phone was not picked up, and told the lady that i was checking how you people handles phone calls, On that reaction from all the 3 operators was very rude.
this is fact that they dont care for costomers atall.
Dear Sir,

MY CONSUMER NO. IS : 622819

WITH REF TO ABOVE, I AM STAYING AT MIRA ROAD, I AM TRYING FM LAST 3-4 DAYS I AM NOT GETTING ANY RESPONSE FROM LOCAL AREA HP DISTRIBUTOR OVER PHONE.

I HAVE SUFFERED MANY TIME.

I WANT TO BOOK THE GAS, PLS PROVIDE CONTACT DETAIL OF HP MIRA ROAD DISTRIBUTOR.

REGDS
Rani
Dear Sir,

MY CONSUMER NO. IS : 123944

WITH REF TO ABOVE, I AM STAYING AT MIRA ROAD, I AM TRYING FM LAST 3-4 DAYS I AM NOT GETTING ANY RESPONSE FROM LOCAL AREA HP DISTRIBUTOR OVER PHONE.

I HAVE SUFFERED MANY TIME.

I WANT TO BOOK THE GAS, PLS PROVIDE CONTACT DETAIL OF HP MIRA ROAD DISTRIBUTOR.

REGDS

Rani
Dear Sir,

MY CONSUMER NO. IS : 123944

WITH REF TO ABOVE, I AM STAYING AT MIRA ROAD, I AM TRYING FM LAST 3-4 DAYS I AM NOT GETTING ANY RESPONSE FROM LOCAL AREA HP DISTRIBUTOR OVER PHONE.

I HAVE SUFFERED MANY TIME.

I WANT TO BOOK THE GAS, PLS PROVIDE CONTACT DETAIL OF BHARAT GAS MIRA ROAD DISTRIBUTOR.

REGDS

Rani
it is good
I am facing the same problem.
i am in coimbatore i face the same problem
and i am confusing to whom i complaint about this . i want a proper solution for this problem
Dear Sir,

I stay at Mira rd and Since a year i have to go to the office OF BHARAT GAS for booking of cylinder...
The telephone lines are constantly Busy during the working time...
Moreover the ladies staff working there are very rude and dont care a damn for the customers...

Looking forward for the solutions to these problems
Dear Sir: Madam,

I have booked gas refilling on 28.09.2010 to Tripti Gas Service at Dombivali East (Bhara Gas's agent), my booking nos.163. My con.Nos is 502263

I'm waiting for delivery of cylinder since last 13 days.

Could you pl re-check the matter, why it's too delay

With BestRgds

Naik Narasimha L.
Lodha Heaven, Dombivali East
my consumer no.is 134615 vaibhav ghadigaonkar i had booked gas for rifiling on 28.09.2010 yet i have not received same.i am working in police department so i have not time to collect same.so please try to send gas as early as possible.my mob No.[protected]
Dev mogra gas agency
Ascon tower, B-5,
mira Road (E)Thane 401 107
I too agree with the above complaint as I too am facing the same problem that we keep on trying to call 2-3 numbers are always busy and 1 or 2 though ringing are not being picked up and I have land up doing the booking by visiting the shop. There we find the ladies busy talking to each other without bothered to pickup the phones which are ringings and when asked y the phone is not being picked a rude reply. I feel though all the above complaints are being put up here from very long the same situation exist till date and no action is being taken place. Its better to replace the ladies to a male staff handling the calls or keep a separate person to pickup the calls and handle the customer or the ladies to be seated separately or with a partition in between them
dev mogra Gas services hav 5 line of telephone, but none of them work on time. They will always be busy. i had tried many times 100 times in a day. its realy sick

Kalim Khan
Gas no 171222

Bharat Gas — deactivat opted out subsidy

dear sir madam my name is mali sampat sopan from niphad dist nashik my mo no [protected] my consumar no 48480619 please deactivat to scroll honour(opted out subsidy) mail me at [protected]@gmail.com

not deliver my cylinder

Dear sir, I booked my cylinder on 21/01/2015 by online mobile application. My Distributor is Alok Gas Service in west Delhi. His Code is 113545. My booking reference no. is[protected]. I'm tired to call them & they r not pick phone.

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