Bharat Petroleum [BPCL] Complaints & Reviews

Sir,
I have to say that we are custumer of "Bharat gas agencies, Gargatte Agency, Hubli. State: Karnataka, " & our consumer No.11628.we have not get gas in a time. we have reminding him many times after booking that please delivered us gas but we can not get. we have not get gas which we have booked till yet after that we reminding fifteen times but there is no result.the employee said that we send today or tomorrow but there is no sending. and nobody will pick the phone so its really headche to me.
so, I request you to take a serious action against "Gargatte Agency, Deshpandenagar.Hubli. Dist: Dharwad State: Karnataka, 580 031 ". ph:[protected]/2252122/2252121
I regard to you.
THANKING YOU.

Your's faithfully
Subhash Chavadi Ph:[protected]
Mob:[protected]
RES:[protected]
Date:[protected]

from B C Mulla
sir we have regular complaints towards delivery of cylinder gas, they are not supplying it on time even after complaining so many times and regularly we have been visiting their shop, only to get assurance it will be delivered shortly. but no response is assured so please kindly take action on the agency.

customer no 8399

Why is landline phone always engaged we are unable to book the gas

Dear sir, my name is sanjay kumar suman and im staying in arya nagar, gali no-6, dayanand vihar, karkurduma, sir i have trying to get to the booking agency since last two days but i cant book my gas as in the end its it is telling that the consumer id which is N21476 is invalid and when im calling my dealer named mr.prushutam than he is not responding at all so now i cant understand how to book it, im staying with family and now facing lot of difficulty, therefore i hartly request you that i[censored] r getting my mail, please do kindly reply and make some needfull and urgent arrangements pls.

Wating for your positive reply,

Thanking you

With Regards
Sanjay kumar suman
mob.no-[protected]

DEAR SIR,
THE BHARAT GAS CLAIMS TO DELIVER THE GAS-CYLINDER TO ITS CONSUMER WITHIN 24 HOURS OF BOOKING.

MY CONSUMER NO IS 18890. AGENCY IS ALOK GAS AGENCY, NAZAFGARH, NEW DELHI.
HERE, WE HAD BOOKED OUR CYLINDER FOR HOME-DELIVERY
ON 13/01/2010 BY SMS.
THE DELIVERY HAS NOT TAKEN PLACE TILL TODAY i.e. 04/03/2010.
PLZ DELIVER THE GAS AS EARLY AS POSSIBLE.

DEAR SIR,


MY CONSUMER NO IS 13704. AGENCY IS RAMANIAH GAS AGENCY, VALASARAVALKAM, CHENNAI. I HAD BOOKED MY CYLINDER ON 08.11.2010 THEY TOLD ME IT WILL DELIVERED WITHIN 10 DAYS STILL NOW I HAVENT RECEIVE IT EVERY TIME THEY ARE DOING LIKE THIS. TWO MONTHS BEFORE I HAD WARNED THEM IN DIRECT, AGAIN & AGAIN THEY ARE DOING LIKE THIS THEY ARE NOT GIVING ME PROPER RESPONSE WHEN I GO IN PERSON. ALREADY MY CYLINDER IS EMPTY I DONT KNOW WHAT TO DO. KINDLY DO THE NEEDFUL

I am a consumer of Kain Gas Agency(Bharat Gas).in Govind Puri Kalka ji, New Delhi. I had a very poor service by this agency. I had booked the cylinder on 4-8-08. but stil today I had not get it .My consumer No is 2078.They always tell that they have no stock. but all consumers of this area are knowing they sold the cylinders in black to the local Gas filling shop.Please check the records of this agency.


thanks


Anil Rai

Dear Sir,

I am a cunsumer with Kain Gas, Govindpuri, I will not get the Cylinder in time & even nobody is picking up the phone also. I am a working women & my children is going to school, but most of the time the delay of the cylinder & will not get the cylinder in full & I took the cylinder in Black when the cylinder will be finnished, because emergency.

I am facing a lot of problems with this agency.

Kindly solve this problems facing me & other working people.

Regards,
Valsala
Kaalkaji
New Delhi

Sir,

We have Bharat Gas connection (No.15967, Mr S.R.Sharma), and the agency is Dumbo Gas Agency, Jhilmil, Delhi. We do not receive gas cydinder refill on time and for the last few months it is told to us that we cannot book the gas before 19 days of the last delivery. There is a delay of 4-5 days from the day of booking and it has become a routine to be without a cylider for 4-5 days every month with the kitchen being absolutely non operational. The telephone line is either not answered or perennially busy. One person from the house has to be assigned the job of continuously calling up the agency for cylinder delivery.If this is the state of affair in country where we have surplus gas, what more can be said. It is higly shameful that we still rely on the cycle puller cylinder deliver man who can deliver not more than 3 cylinders.
I feel very strongly for such poor service delivery of an essential commodity.

I hope appropriate action will be taken to resolve this problem which not only i am facing but by many such people who are not able to register their complaints but take it as a way of life.

Regards,

Dr Geetanjali Sharma,
A-68, Yojana Vihar,
Delhi-110092

please book my gas, my consumer no is 8893

Dear Sir.

I am in Rohini and the dealer fr My gas is Rohit Gas Agency with cosumer no. as DE21774 in my name. I have been trying to book the gas on[protected] and[protected] but the number is not being reached. On getting the new no from 197, and have been told that this agency is being closed down. Would appreciate if you could help me in this regard and in which agency my consumer number is being transferred.

Thanks
Neetu
Flat no 13, Jagdamba Apartments
Sector 13
Rohini

hi friends i am rajni from delhi i have 1 connection of the bharat gas agencie but i dont like services of bharat gas so i want to transfer my connection from bulandshahr

good service

Please book my cylinder.consumer no is 23817

I agree coz i am too experiencing lot of problems from the 'People's Gas Service, code no.[protected], Indira Nagar, Lucknow-226016.

They write the bookings on manual registers without entering on the computers and after a few days if the consumer inquires, the agency tells there is NO booking in his/her name. Secondly i mysely went and got my address changed before my eyes on the gas agency computer but everytime they say 'sir your address has not been changed'. They are irritating...

Bharat Gas is running short of Customer Relationship Management.

Bharat Gas - Pune people really needs to get the CRM Training so tht these people can understand how to serve the customers.

Even the regional head from one ofhe region at Mahatrashtra is also doing the same thing.

The Gas Agency called Gaurishankar at Karve Road Pune is really hectic organization & the Regional Manager is doing the same.

I request all the people to please dont suggest anybody or any of your friend/collegue to go for a Bharat Gas. Even the Reagional Manager, himself is saying that to go for an HP Service.

It shows Bharat Gas is really a poor / grade less service provider.

Abhijit

The people really needs to have CRM training.

I had booked for refill of cylinder about a month ago. ven after regular follow-up I am yet to recieve any from this Ratan Agency . The phone is either not answered or busy.

Yes I totally agree with that. Its very very difficult to get the gas refill from Gauri shankar agency. Especially for working women they have to keep calling them repeatedly and beg for the refill. Plus those females are extremely rude and uncooperative. Their phones are always busy .


R Padhye

hi,

Ratan gas agency not responding. I applied for refill cylinder personally and they told me that it will take a week to get deliver. 2 weeks had passed but till date i am unable to get the refill cylinder.
They never pick up the phone even if you try continuously for a week.
Please give this agency to some better hand.

Thanks
Yogendra Gondane

ratan gas agency situated at kalewadi phata is pathetic.i booked a new gas cylinder connection almost 4 months back and still i am waiting for
its delivery.service is pathetic.just one request to bharat petrolium throw ratan gas agency out of your box.People inside ratan gas agency are doing fraud and they are selling gas cylinder in black.the person giving more money to the agency holder is getting the gas connection in one day.please take strick action against such corrupted people.
with regards
Dhiraj

Dear respected Sir/Madam,

I have gas connetion of Indane for the location New Delhi. Now I have shifted to Pune city last week. I have transfer ceritifcate from the destibuter for the pune.
I had asked to Shri Ram Gas Agency (Anand Nagar, Singhgarh road) please re-issue the connection as i have no Indane gas agency neer to my home. But they are saying i can not accept the tranfer connction other than Bharat gas connection while i had heard from many people we can switch to any other gas provider (Indane, HP and Bharat) if we have no gas agency neer to home.

The talking of way of Shri Ram Gas Agency's gentelman is very rude.

Could you advise how can i get the transfer from Indane to bharat gas service?

Yes Abhijit, I agree Bharat Gas - Pune people really needs to get the CRM Training so tht these people can understand how to serve the customers.

Gas Agency — Gas Agency Complaint

I am a consumer o[censored]nited gas company sector 3 shopping center rajender nagar ghaziabad I had booked a gas on 20/12/07 but even today on 27/12/07 there is no sign of gas cyblinder when i tried to contact the agency on numbers 3228824 and 3228251 both the phones are swithced of
rest two numbers 2630846 and 2630636 are engaged even after trying for more then half an hour i could not go through these lines.
when we people have no other way of cooking food how can a family cook his food for more then a week without cooking gas.
If the gas agency has more then required no of clients why indane is not opening another agency in the neighbourhood area of shalimar garden for the residents living there. Indane people have to ansrwe this.

Mukund Kishore
Ug -1 Plot No 413
Shalimar Garden Ext I
Ghaziabad
India
Nr-13034
[protected]

Bharat Gas — complaint against distributors

Respected sir
with the due respect Ibeg to say that there are two dealers of bharat gas. Both exploits its workers does bharat gas company note pay attention towards its imployee The officers of company come here but ever they dont pay attention on us and depart having meeting with the distributors We have been working with the company for last 10 years but even after that we are not paid more than 1500 Rs. whether it is delivery man office staff or computer operator Rs. 1500 is not sufficient amount in this age. Whenever we demand to increase our salary, we are threatened to abolish.
Sir if company has made some policies in the welfare of its workers, Please let us know we and our family would be grateful to you.sir please take a action as soon as.


Yours faithfully

laxmi pathak
Tikamgarh M.P.

Respected Sir,

This is Mahesh Sarode from Mumbai, I have taken connection in Bhusawal in April 2007, and now I want to transfer my connection to Mumbai but the distributor says that the connection will not transfer till compleion of 3 year from the date of connection. So Is it true that the connection is not transfered with in 3 year ?. But I heared about the connection transfer that any one can transfer his connection after completing 6 Months if this is correct, then please help me to transfer my connection to Mumbai. Currently I am using the Stove for doing the cooking .

Looking your positive reply.

Thanks
Mahesh

To the concerned authority,
I am your customer for lpg at my residence in pune, maharashtra. The registration number is p31288 in the name of jenoy joykutty. I have a kid of less than 2 years at my home and there are issues in delivery of cylinder by the bharat gas agency located in yerwada, pune, near rto office. They simply dont pick up the phone or the phones are engaged for long time. Further it was known that they have mobiles to facilitate better, but there is no improvement in the availability. Its been almost more than 7 days that after getting a committment of delivery within 2 days, we are still chasing the agency for delivery. They have a very casual approach and every time i call them, they say - you will get it tomorrow. I am hearing this since last 4 days.
I hope everyone understands the difficulty when there is a small kid in the house, how difficult it is to manage.
Request your goodself to kindly push the agencies to be more responsible in committments and not to give false promises where the customer feels cheated for some reason.
I really appreciate this effort being taken by bharat gas to have a platform to give our feedback. Thanks for all the help and support.
With all due respect, i thank the authorities for helping all the customers to minimise our greiviances.
Jenoy

gas — distributer dismanagemnt

I m Hp gas customer from a very long time, but few months we are very much dissatisfied with the local gas distributer in agra.distributer does't have any contact no.and when go for gas booking he forced for for diffrnent accosaries alongwith the booking of gas.
i request to cusomer cell to identify the problem and resolve as soon as possible

bharat gas consumer — delay in sending refilled cylinder

I am from hospet karnataka state .
we are not getting refilled cylinders on time, i wish to know the terms of booking the cylinder i:e
no. of days after receiving new refilled cylinder.
once i book for refilled cylinder after how many days do i get the cylinder.

please let me know the details.

gas cylinder — Delayed for over 10 days

I have booked for a sylinder on 19th of August 2008 the booking number was 21 but i have not received so far please arrange. my cosumer number was 619677.

Gas Connection — slow system about gas delivery

I Ranjeet kumar singh inform you that I have a gas connection of hp gas services. That time when i take connection, gas dealer say to me that after ending gas we deliver to you new gas cylinder in 4-5 days. Now he saying that cylinder has been dileverd after 15 days.

My consumer no. is -615038

Dealer code is -958670

They think people are foolish.

They missguide customers.

Complaint against for the delayed delivery of the cylinder refilling more than 4 days
With due respect i want to say that i am a consumer of your gas agency super care agency in dwarka, sec-12, pocket-7, my consumer number is 24401 by the name of mr. Ajay kumar. I have booked a delivery for the delivery on dated 013/09/2008. But they neither send me any delivery at time nor give me satisfactory answer about that. I have tried many time on phone for delivery but they answer that today your delivery will be send to you but they didn’t sent. I am in very much trouble. Tell me is this type of attitude is appropriate with the customer?

Please draw your kind attention in this matter. I will be thankful to you

Bharat Gas Agency — delay of cylinder

I had booked for a cylinder on 02.09.2008 and as per telephonic discussion they gave me booking No.851 but after more than 27 days I have not yet received the cylinder .when i had contact to the office what is the reason for delay at that time they wanted my booking No.i told him it is 851 but surprised he told me you have not booking yet.sir, what can i do ? pls try to solve the problem they behave abusive on telephone.now if tday i will booking gas then what is the gurantee that i will get my bottle after 20 days ? They have not give any proof for booking No.Me and my family facing serious problem without the cylinder.i hope for your response as early as possible.

Name: Kanu bhai ujam lal soni
customer no- 2290
refilling order-851 dtd 02/09/2008.
Agency : (Nigam) owner name i dont know but caste is (maheswari), PALANPUR, Dist :B.K.
mY MOBILE :[protected]

My delar pankaja gas service AKOLA MAHARSHTRA IS NOT GIVE ME PROPER SERVICE my cust.no.is 11995 I register for refilling dated[protected] but till date no recive any cylinder

Bharat Gas — deliver of cylindr

i am having trouble in booking cylinder through internet so cancel my registration on the internet and i am going to create a new eid of bharat gas, this is the 3rd complaint i am lodging since a week, but i am not getting any response
from you. please cancel the registration as i am facing problem in booking as the people of the agency are not taking booking correctly for one month and sending the cylinders too late giving false statements though not delivered they say the house of the persons door has been locked. please look after this issue and help the customer as we are not booking the cylinder for free of cost. We are paying money for it as per bill and extra tips.

dated : 03.12.2008

bharat gas dealers — no service,

We wants to buy new connections of Bhart gas but deal of Rajkot university road never give us proper response, they wants only money, such bad service no wards,

All documents and money ready still they not give us connections?????

Please find some proper solutions against these prodigal dealers

Bharat Gas Agency — gas

DEAR SIR/MADAM
SIR. MAINE GAS KE LIYE ONE MONTH PEHLE PHONE KIYA THA ABHI TAK MUJHE GAS MILI NAHI HAI AUR MAIN BHARAT GAS AGENCY KE OFFICE GAYA. AUR BHARAT GAS WALO NE KAHA KI GAS NAHI HAI. GAS NAHI HONE PAR MUJHE BADI PARESHANI HO RAHI HAI. AAP BATAIYE MAIN KIYA KARO.

FROM
ABHAY BACK

Bharat Gas Agency — BLACK MARKETING BY THE LOCAL SERVICE PROVIDER

black marketing done by local gas delivery person. selling gas to non-customer of bharat gas agency at a price of Rs 400 where the actual rate is just Rs340 only. this is creating scarcity of gas supply.the person involved in it is Mr. jhumbarlal alias lambu. the gas agency is located at j.P.Road, Shukla chawl, Khar(e), Mumbai-51.Please inform me about the course of action taken against these people.

Delaying in new connection of regulator with cylinder.

Since 2 month before I have booked for new connection for regulatorn, cylinder and burner-stove but still they are not responding me propery. Every time they says call after 3-4 days or 1 week, also they are telling me that it will take 1 week for new regulator to come at our office.

But still I am wating for new connection.

THIS IS TO INFORM YOU THAT I AM A CONSUMER OF YOUR GAS AGENCY SHIV SHAKTI GAS AGENCY, INDRA COLONY. MY GAS CONNECTION NO. IS 18635 IN THE NAME OF MR.SATYA PRAKASH VATS. I HAVE BOOKED A CYLINDER ON 23-MAY-2009 BUT TILL DATE THEY HAVE NOT DELIVERED THE CYLINDER. WHENEVER I TALK TO THEM ON PHONE THEY SAID THAT TODAY YOUR DELIVERY WILL BE SEND BUT THEY DIDN’T YET DELIVERED THE SAME. THIS HAPPENS ON EVERY MONTH THEY NORMALLY TAKE 20-25 DAYS TO DELIVER THE CYLINDER. IT WOULD BE VERY DIFFICULT FOR US TO TRACK THEM ALL THE TIME. PHONE LINES OF THE AGENCY IS NORMALLY VERY BUSY.

PLEASE HELP US.

REGARDS,

S.P. VATS

Bharath gas kollam has poor in their perfomance. The Delivery boyz are re sold the connection booked by us and told they came in last day and retaked back. so book again for new cylinder.

Why they dont came 3 time for one delivery once they passed near the area for the other deliveries
and they dont repeat their conginment again. We are help less for the waiting of Gas cylinder.

So please do the needful at the earliest

LPG Cylinder Not Delivered
I am consumer of BP gas bearing the consumer no 23214. My agency office is located in Uppal, Hyderabad. More than one month back ( Booking no:157) I booked the gas, till now it has not been not delivered. It also surprising that all the time phone appears to be busy, which is not possible. If someone lift the phone, they promise to send on the same day, waisting lot of our time in waiting at home. I am writing this after heavy frustration. Please look into this matter. I hope at least I will get reply from your end.

Narsinga Rao
Chintal

Iam a consumer of your Gas Agency Named SRI GURUVAYURAPPAN SERVICES, 5/10 Andavar Nagar 5 street, Kodambakkam, Chennai-24.I booked the gas Cylinder and it became more than 16 days from the date of booking, till date they have not delivered and if we made phone call always it was engaged otherwise they cut the call after two ring.one more thing delivery date is not same as in the bill.Please consider the issue and do the needful for us.

I am consumer of bharat gas agency named as GOLDEN GAS SERVICE, Hope College, Coimbatore, My Connection no is 60880, My name is Sankarkumar.P I am using the single cylinder, i was getting the last cylinder 17/09/09, i am booked on the next cylinder 20/10/09, till date i am not received next cylinder, i am asking more than 10 times to the agency directly, they said not proper answer, every time she said we deliver on tomorrow, and also not given the proper response, please take this issue serious, because we are suffering on every times, please do the needful,

bharatgas/indian gas — no dilavary

Sir, mera gaon sillod se 35km hai gaon lakh sankhya 20000 hai ,yaha par idian/bharat donobhi castamar hai lekin yahapar koibh puri taraha suvidha nahi deta so, mahajan pramod at/post-pishor ,tq kannad .dist-aurangabad.

Bharat Gas — No Refill delivery nd Lose Service

DEAR SIR..
Bharat Gas Booking Befor 9 Days ....nd Not Received Gas Refil...Persant Time....???my no [protected]

Gas Cylindar — Customers need your attention

Sir,
This is Anant Chaturvedi your customer in Mathura(U.P) from last six months we are facing the problem in your distributers service after booking a cylinder on 21st day we are getting cylinder after 15 to 20 days of it due to which we are uncomfartable with this they also responses to the call due to which everytime we need to go to the office for every problem there behaviour is also not good & due to this uselessness many customers have to take the cylinder in black,as per being a good citizen this is my first responsibility to inform you, after informing you if than also problem continues than there are other ways to deal with it.
I have a good hope from your side & wish that you will take corrective action, for contact:-
Anant Chaturvedi
chaturvedi.[protected]@gmail.com
Per.No.:-[protected],Res:-[protected]

Bharat Gas — cylendr

sar
mai bharat gas ka client hui mar dbc con. hai par muje kabhi time se bharet gas nahi milti hai yaha oner mr.garg 500rs tak bleck mai gas dete hai (usha gas katni m.p. 483501)

My self and My aged parents (only two members) having separate ration cards. They are residing in a village near Udumalpet and My self and spouse and 2 kids residing near Erode. I have my own Gas connection. Now I decided to get a new connection to my parents in favour of my father's name or mother's name. But gas agency replied that there is no provision to issue new connection to senior citizens who are attaining the age of 60 years. I don't know either it is in a legal procedure or their (gas agencies) own code.
Please let me know how to get the new connection for aged parents who are going to cross their retirement life.

complaint against for the delayed delivery of the cylinder more than 5 days.with due respect i want to state that iam a consumer of your subbaiah gas agencies 39-33-86/6 vuda complex, madhavadhara vuda colony, visakhapatnam.My gas booking number is 929 by the name of mr.narayana rao on dated 11/1/2010 and my consumer number is 75040.but they neither send me any delivery at time nor give me satisfactory answer about that.I have tried many time on phone for delivery but they answered that today we will send to you but they didn't sent.iam facing very trouble.so please draw your kind attention in this matter.Iwill be thankful to you...

am consumer of bharat gas agency named as CHARAN GAS SERVICE, Bauran Gate, Nabha, District-Patiala, State- Punjab.My Connection no is 1432, My name is Surinder kumar. I am using the single cylinder, i was getting the last cylinder 27/12/09, i am booked on the next cylinder 20/1/010, till date i am not received next cylinder, i am asking more than 10 times to the agency directly, they said not proper answer, every time she said we deliver on tomorrow, and also not given the proper response, please take this issue serious, because we are suffering on every times, please do the needful,

Bharat Gas — Gas refilled cylinder delievery not in due time

My Bharat Gas Connection no. is 17462, named to Ghanshyam Thakur, and Address: Khasra no. 79/6, Gali No. 2, Vashishtha Enclave, Burari, Delhi-84.

We book our Gas order at Shiva Shakti Gas Services, and they deliver the Bharat Gas to consumers. We've not received any order in due time, each time we get after at least 7 days, whereas, Bharat Gas, promises to deliver within 24 hours.

We are seeking the solution.

We would be grateful to you if you suggest me the solution.

Thank you,
Ghanshyam

Bharat Gas — delay in gas service

i have registered with account number s-99 with bharat gas by sidhu gas services Bathinda-151001 (punjab) but from 45 days i didn,t get any cylender(gas refill) sidhu gas service not solving my problem mob:-[protected],5010732

I WANT TO SAY THAT I AM A CONSUMER OF YOUR GAS AGENCY "ANAND GAS AGENCY" IN, BHARAT NAGAR, DELHI. MY CONSUMER NUMBER IS 3770 BY THE NAME OF MRS.ABHILASHA TIWARI. I HAVE PLACED BOOKING ORDER ONLINE ON DATED 24/02/2010 & 23/03/2010. BUT THEY NEITHER SEND ME ANY DELIVERY AT TIME NOR GIVE ME SATISFACTORY ANSWER ABOUT THAT. I HAVE CHECK WITH THE SITE OF BHARAT GAS, WE FOUND THAT THE GAS HAS DELIVERED ON SAME DAY. BUT I DID NOT RECEIVED THE GAS. I HAVE TRIED MANY TIME ON PHONE FOR DELIVERY BUT THEY ANSWER THAT TODAY YOUR DELIVERY WILL BE SEND TO YOU BUT THEY DIDN’T SENT. I AM IN VERY MUCH TROUBLE. I THINK, IN THIS WAY WE ARE SUPPORTING BLACK MARKETING. TELL ME IS THIS TYPE OF ATTITUDE IS APPROPRIATE WITH THE CUSTOMER? IF THE PROBLEM WILL NOT SOLVE, ONLY THE WAY TO "CONSUMER COURT" I HAVE.

PLEASE DRAW YOUR KIND ATTENTION IN THIS MATTER. I WILL BE THANKFUL TO YOU

Hi,

This is Raghavendra from Bangalore and i have been facing the problem of blackmarketing in my area (Basham Circle, Bangalore) about the new connection for the Bharath Gas .

When i applied for a new connection of the gas, my service provider is demanding me to buy one Butterfly cooker + 1 Kg of Oil + 1 Kg of Toor Dal for getting the new connection. I wanted to compliant about this issue but didnt find any of the numbers where i could lodge my complaint.

I have never heard about this scheme anywhere, so why should i buy all the unnecessary things to just get a new connection..?? Is there any action taken against this injustice done to the consumer..??
I have also seen many people loding the same complaint but would like to know if someone would really help us resolve this issue ...???

shalimar gas — no delivery of gas cylinder

im shyamlal r/o BQ-140 shalimar bagh delhi-110088 and my gas connection no:- 9537 and im booking of[protected] but gas agency is not diliver of gas cyilinder and im still waiting right know please attend our my complaint or imidate diliverd of my gas cyilinder shortly

Bharat Gas — Retarded service and dealers

Ref. No. Order Dt. Qty. Status Delivery Dt.

1253939 16-May-2010 1 D 01-Jun-2010



My name is Pushpa saini and im a resident of Pahari Dhiraj delhi-06!!!
This is what i get to see when i login to the website Of BHARAT GAS.
I SHOULD HAVE SENT THIS COMPLAINT TO BHARAT GAS DIRECTLY ... BUT THE WEBSITE DOES NOTTTTTTTTTTTT SUBMITS THE COMPLAINTS OF FEEDBACK AND SHOWS AN ERROR EVERYTIME.


... I booked my order on 16th May via SMS... the above mentioned status says that the delivery of the cylinder has been made on 1st of may!!! Just to bring to your notice ... I HAVE NOT RECIEVED ANY CYLINDER ...in addition to the above when i visited the dealer ( HITESH GAS SERVICE SIDHI PURA DELHI) I WAS ADVISED THAT I SHALL BE RECIEVING MY CYLINDER DELIVERY ON 4TH OF jUNE!!
Can anyone of the concerned authority pls justify as to why is the delivery not done yet and how is it showing as delivered on your website????

On top of this, the dealer is extremely misbehaved and ignorant. We made several attampts to call up the landline number of the dealer but they just dont answer the phone!! when we reached the dealer's office we found the reciever of the phone was lying away from the phone handset. to cross check the same you people can yourself dial this number [protected]
and see yourself if this phone is ever answered!!

We hav had some good experiences in the past with BHARAT GAS ..but events like this really take our interest and loyality away.We were not the only one who were at the dealer's office to complain about this ... every single person who stepped in the agents office had booked their cylinder since 17 days and have not recieved their cylinders .
To your surprise the booked cylinders are not available for 20 days but if we ask the vendor to get the same cylinder in BLACK( that is out of the way ) they are available immediately.

It was my duty to put this through to the concerned people . What actions you take on this is solely upto your department!!

Thank You
Regards
Pushpa Saini
consumer no. 4720
Contact No. [protected]

There is no record with Friends gas Agency, B-4, Bharat Nagar, New Delhi-25 wheras i booked for filling of gas cylender vide booking no.2216142 on 27.07.2010 at 4.45 p m from my mobile no.[protected] which is registered with thier register
regards
ABDUL RASHID
Consumer No.13129
Address : RA-11, Gali No.7, behind QADRI MASJID,
Jogabai Extn.(ZAKIR NAGAR)
New Delhi-110025.

Hindustan gas agency — full cylinder not delivered

Dear Sir,
my consumer number : 51269.
last deliver to me the full cylinder on 26 th June ' 10
next i booked by phone on 22 nd July ' 10
one person attend and promise it will deliver with in 3 days
and next i make phone call on 29 th july ' 10
at that time they said not booking yet , and now only booked it will deliver with in 5 days. but till now they are not deliver full cylinder. for past 10 days daily iam making phone call ,and they reply to me defenatly will deliver by today"
this is an daily incident to us. what is happening there . you please make step and reply me . this people makes me to mind immoral and heavy troble to my family and ou please reply whether i use bharat or i may not use.
my contact number [protected].
Thanks and Regards,
Ramachandran.

Bharat Gas — Customer Service Issue

Dear Sir

My self shailesh desai having gas connection with Rang Rai Agency at Jogeshwari my My Booking No 10032 & when ever we try to book the gas the telephone number are terrible busy or are kept busy , It take days to book a gas clyinder . I am really fedup with this agency & unhapppy with the customer servvice of Bharat gas. Requested to kindly look into the matter on urgent basis.

Regards
Shailesh Desai
Contact No- [protected]

Bharat Gas Agency — booking complaint

Dear Sir/Madam,


This is GANESH.D from chennai. By Bharat gas consumer no is 31951 and it belongs to Jawahar nagar agency... I booked a month before, still there was no prpoer response. Whenever we asked them, thay promised that they will supplied that day.. We to keep on expecting them. Aslo this is not a first time, they keep doing this as consistent. Please do me the needful..

Regards,
GANESH.D
[protected]@gmail.com
+[protected]

Dear Sir/Madam,


This is GANESH.D from chennai. By Bharat gas consumer no is 31951 and it belongs to Jawahar nagar agency... I booked a month before, still there was no prpoer response. Whenever we asked them, thay promised that they will supplied that day.. We to keep on expecting them. Aslo this is not a first time, they keep doing this as consistent. Please do me the needful..

Regards,
GANESH.D
[protected]@gmail.com
+[protected]

Bharat Gas / Cylinder — Non Delivery of Cylinder Since month

Dear Sir / Madam,

Please be informed that it’s going to be more than month and we have NOT received LPG Cylinder.

1. In spite of several calls and reminders, we have NOT got the delivery of Gas. It’s not only us who are suffering but the entire area is suffering as they are not delivering the LPG Gas.

2. When we call the agency numbers, they are non stop busy and if by chance our phone gets connected then the those females don’t take the request and just keep the phone saying “do din mein aa jayega”

3. Please look into the matter as it is very serious matter and we all our suffering due to their negligence.

4. Their delivery person, Jagtap and other delivery men’s are giving gas to other people in black for more than 500 INR.

Please help to look into this matter. Thanks

Thanks & Regards,
Mumtaz Ahmed Khan

I am austomer of Bharat Gas and we are shifting from Kolkata to Dwarka. Now I need to transfer the same connection/cylnder to Dwarka
What are the documents required at the time of transferring however i am trying to call Super care in Dwarka but there is no response from them and also i would like to know the time period how much time it will take to trnasfer the cylinder Please let me know
Rajesh Neema

Longer Cooking Gas — Dealer

Dear Sir

Your authorised dealer (who is also shown demo at CG state foudation festival week 26 oct to 1st Nov ) is not supplied the cooking properly and no response form their end.

Sunil Bhandari

Web Administrator
BPCL

Sir,

We had booked gas cylinder No. 3085 dated 13.11.2010 in the name of my self- Rajesh Kothari
through my distributor- Sagar Gas Agency, Banswara

after 26 days, Today his reply, your above booking no. is not registered with us

Please registerd my complain and forward to concered deptt. agent, authority so that
consumer found the cylinder




Regards,

RAJESH KOTHARI

Hindustan gas agency — FOR DELAYED SERVICE

I AM HAVING SINGLE CYLINDER MY CONSUMER NUMBER IS 48712 I BOOKED ON[protected] BUT STILL I DINT GET THE CYLINDER I ENQUIRED TO THE AGENCY THEY ARE NOT TALKING PROPERLY
IT WILL TAKE ANOTHER WEEK AND THEY ARE NOT TALKING TO THE CONSUMER THEY ARE DISCONNECTING THE LINE IMMEDIATLY BUT I SAY THE LINE MAN ANY WHERE IN CHEENAI THEY GIVING CCYLINDER BY GETTING EXTRA MONEY OF RS 300 AND THEY ARE GIVING IMMEDIATLY,IN THE AGENCY THEY PUT THE BILL ON BEFORE DATES AFTER 5 TO 6 DAYS WHEN I ASK THE LINE MAN HE IS SAYING THEY ARE GIVING LIKE THAT ONLY PLS TAKE NESSARY ACTION TO THAT AGENCY IMMEDITLY

I would like to submit my second time complaint that last one month ago I had booked gas cylinder through GOKUL GAS AGENCY, VYTTILA, COCHIN, KERALA Contact Number :[protected]. I am a senior citizen and retired person from Ministry of defense service.Last time also they have not registered our booking when we contacted them today and requested them to deliver the cylinder as our cylinder is empty they told us that just now only booking being done. This is the way they are dealing always with us please advise a suggestion and take stern action against this agency.Now I reached a conclusion that they are rolling the cylinder in black market. Please try to raid the agency you would realize what is going on exactly.

Name : Annamma Joseph
Phone : [protected]
Consumer No.12362
Agency : GOKUL GAS AGENCY, VYTTILA
Contact Number(Agency) :[protected]
Kerala State, Ernakulam Dist

Narendra Gas Agency — NOT DELIVERING BOOKED CYLINDER FOR MORE THAN 5 DAYS

It is very difficult to book a cylinder at Narendra Gas Agency as nobody picks up the phone. And even after that nobody delivers the cylinder for several days unless you call them several times.

Bharat Gas — Delay in refilling of gas cylinder

Dear Sir,
My gas connection consumer no. is 3051.
I have booked the gas refilling of cylinder on dt.24.12.2010, but till the date i have not received the gas cylinder. I have contacted Krishna gas agency, naroda, but every time i get the answer that it will take 12 days or more. Please help me in this regards, as my existing cylinder got empty since last 4 days. Please take this issue positively and requesting you to look into this matter.
Regards,
Nilesh Dineshchandra Vyas

Dear sir, I am a consumer of your gas agency "bharat gas agency" in baseri dist. dholpur Rajasthan. my problem is that we have booked on gas agency in date[protected] for rifilling gas with consumer no. 506 with name premwati w/o suresh chand goyal.but they not told booking no. after end of gurger andolan when we have going for gas rifilling then they told me thay we have not booking against 506 consumer no.
main problem is that
1. they not give home delivery cylinder but amount take with home delivery.
2. at the time of booking for they not give booking no.
3. they have not any system of gas distribution.
4. they gate close of gas agency and consumers stand on window 3 to 4 hours.after 3 to 4 hours they told that gas cylinder stock will have end.
5. 4 to 5 privet gunde living on bharat gas agency .

from
pankaj foyal, baseri dist. dholpur raj.
mb:- [protected],[protected]

toor dal — black marketing

respected sir,
Everyone here, with most stocks go, and hide all your black money is ....
The recession is Alllahabad Mutthigang .........
And everyone also sell opium .............
Hashish, Smack ...... The exchange offer ...........
Electricity bill is not even fill out .........
Do not fill out tax ........And if there is something extra, give the Minister to make the point .......
There is no one catches them,,,,,,
Let it get too close Border
..........
firm name
lal ji raj kumar
raj kumar and company
ram das laxman das
narayan trading company
makkhan lal chirongi lal
raj kumar ajay kumar
makkan lal kaulesh kumar
dwarkadheesh naveen
kamla dall mill
sangam lal ajay kumar

all of these are in mutthiganj
they have 5 to 10 dal mills
no tax ,,,,,,,,aur kuch bhi nahin deposit karte hai .......
jald se jald koi karwahi kare

I an consumer of Bharat Gas. I face very poor response from Bharat Excel Gas Service (tel no: +[protected]/27801646/[protected] every time I try to take status of cylinder delivery . First of all their phone line is all the time busy. It seems like they keep the phone off the hook. I have booked my Gas on Friday(14 Jan 2011) which they promise will be delivered on Sunday(18 Jan 2011) and it doesn't happen for at till now. In fact if you don't follow up, they don't bother to deliver at all. My Connection number: 22725 My Booking Number: 132 Please look into the issue …as I do not have any extra connection. Thanks

Iam a customer of Indane gas Agency and my consumer No. is 17600. My dealer is M/s UNIQUE ENTERPRISES, Ashok nagar new delhi Last month i booked a cylinder on 22.01.12 and I did not receive my cylinder till today and my cylinder was already empty. I booked my gas last 10 days ago why they are not giving me a cylinder i did not understand . please consider this complaint and send my booking cyclier as earlier.
thanks
from
ASHOK KUMAR
WZ-185 OLD SAHIB PURA TILAK NAGAR
NEW DELHI - 110018
COMSUMER NO. 17600

Bharat Gas — Need the Cylinder on Time

I am a regular BP gas consumer. I am staying in Sonia Vihar and my consumer number is 12469, Delhi and the dealer is Ashwani Enterprises Ashok Nagar New Delhi. Never I get cylinder on time and when we talk with him they are using the foolish language.... They take minimum 21 days period to book a refill and supply the refill after 10-15 days from the date of booking whereas all the consumers in and around my house who use Indane gas are getting within 3 days or maximum one week....Sir i am v very distressed with this policy of your Enterprises.....Kindly do the need ful action..Thanks


Regards
Sanjay Tiwari
Sonia Vihar
Consumer no-12469

Popular Gas Agency — Delay of Gas Cylinder

Dear Sir,

I booked my cylinder on 16.03.2011 but i not received the gas cylinder till date, please do the needful ea learliest.


My Customer A/c No.30488
Sharda Devi
4/12, Sunder Nursey,
Staff Quarter,
Delhi
[protected]

Bharat Gas — Delay in Delivery time.

Ref. : Consumer No. 07345

My name is Arun Barve. We have booked order for Gas Cylinder in 23 March 2011. Still we have not received Gas Cylinder. This happen every time. No body response. Now we have no Gas Cylinder. Now what to do ?

Agency Name
Zaveri Gas,
Shrirang Sabade Marg,
Goregaon (West),
Mumbai 400 062.

Regards
Arun Barve,
Cell : [protected]

Dear sir, I am a consumer of your gas agency "bharat gas agency" in baseri dist. manvir gas agency chandbhag bhajanpura my problem is that we have booked on gas agency in date[protected] for rifilling gas with consumer no. 5560 with name bushlata but they not told booking no. after end of gurger andolan when we have going for gas rifilling then they told me thay we have not booking against 5560 consumer no.
main problem is that
1. they not give home delivery cylinder but amount take with home delivery.
2. at the time of booking for they not give booking no.
3. they have not any system of gas distribution.
4. they gate close of gas agency and consumers stand on window 3 to 4 hours.after 3 to 4 hours they told that gas cylinder stock will have end.
5. 4 to 5 privet gunde living on bharat gas ageDear sir, I am a consumer of your gas agency "bharat gas agency" in baseri dist. dholpur Rajasthan. my problem is that we have booked on gas agency in date[protected] for rifilling gas with consumer no. 506 with name premwati w/o suresh chand goyal.but they not told booking no. after end of gurger andolan when we have going for gas rifilling then they told me thay we have not booking against 506 consumer no.
main problem is that
1. they not give home delivery cylinder but amount take with home delivery.
2. at the time of booking for they not give booking no.
3. they have not any system of gas distribution.
4. they gate close of gas agency and consumers stand on window 3 to 4 hours.after 3 to 4 hours they told that gas cylinder stock will have end.
5. 4 to 5 privet gunde living on bharat gas agency .

Dear sir,
My consumer number is 610306, i have repeatedly been abused over the phone over for asking on my delivery of my gas cylinder, Mr Sandeep sitting at the Chandravakar road branch at borivali (west).
My request would be to take strict action against this issue as this has always been issue.

Shiv Gas agency — Abusing and late delivery

Sir,

My consumer no. is 1734 and having HP gas connection at Shiv Gas Agency.I had booked my gas before 5 months ago but till date I have not receive the same.Very shamefull I would like to say that whenever I went there to check the status of My Gas cylinder they started abusing and also give date for next week.This is the habit of this agency.I m very shocked and sham that I am going to withdraw my connection from Shiv Gas Agency.I am waiting for your favourable action in this regards.Otherwise I am ready to go with consumer court.


Vimal Agnihotri

Super Gas Agency — Gas Connection

Super Gas Agency, Indane Gas dealer, Edappally is forcing customers to purchase gas stove from their shop. They are purposefully delaying to give gas connection even after it is sanctioned 1 month before.

GAS COMPLAINT — Regarding delay delivery gas

The Area Manager,
Indian Oil (Indane)
Allahabad

19.08.2011

Dear Sir,
I wish to lodge a complaint against our gas booking located at Phoolpur Sambhavi gas agencies, Allahabad. The complaint is regarding the late/delayed delivery of gas cylinders at location of the customer. Invariably 15 days are taken by them to deliver the cylinders at residences and that too after a number of telephonic and personal reminders. Till date inspite of eight verbal reminders, the gas cylinder has not been delivered.
May I request you to have necessary action in this regard taken and further recurrences avoided. i would also request that the company rules on home delivery be intimated to me.
I would request to be kept informed of the action taken in this regard. I maybe contacted at [protected]
Regards

Vimlesh Shukla
Ramgarh Kothari phoolpur
Allahabad

QUEEN GAS SERVICE/BHARAT GAS — DELAY DELIVERY

NOT GAS DELIVER WITHIN 2 MNTH EVERY TIME DUE TO LONG DISTANCE PLEASE SOLVE AND TRANSFER NEAREST DISTIBUTER MY CUNSUMER NUMBER: CQ 4333. DISTIBUTER NAME :QUEEN GAS SERVICE ,BHARAT GAS DANKUNI HOOGHLY WEST BENGAL

Bharat Gas — delay in delivery of cylinder & extra charges

There has been a delay in the delivery of cylinder, even after two reminders in 10 days the cylinder has not yet been delivered. The reason I guess is I did not pay anything extra on delivery of my last cylinder.

Bharat Gas — Very much delay silinder

TANYA Gas agency the gas cylinder is not supply for the customer


Dear Sir,
This complaint is regarding delivery of TANYA Gas cylinder.
TANYA Gas agency is not supplying gas cylinder. my gas cylinder has been finished ( I have only one cylinder ) ,I had booked Gas cylinder on 19.08.2011 but they haven't provided till now(07.09.2011). my family members are going there, they are simply saying tommorow you will get cylinder. today, 18th days had been passed, but we never get cylinder. how we can survive?
Please look into matter.

Gas Agency Details: My Details:
TANYA GAS AGENCIES Ashish Kumar SHOP.NO.20 Customer No. 038412
DEEP RESEIDENCY [protected]
MAYA NAGAR ROAD
TULUNJ NALLASOPARA EAST
401209

Tanya Gas Agency — delay gas cylinder delivery

delay in receiving gas cylinder from Bharat Gas Battala 25 days after booking and delivery thereafter cylinder comes after 20-24 Days

why so many days total 45 to 50 days

please give me information

Rameshwar Sharma
[protected]

Bharat Gas — Delays in Gas cylinder Delivery.

I have done booking for a gas cylinder of consumer no. 22813 on 22.11.2011 but till on 4.11.2011 deleivery is yet not done. Please sir/madam take some immediate action because I am suffering with many problems. I am looking forward to your reply.

Bharat Gas Service Distributor — Complaint against services

Dear Sir/Mam

I am Suffering from services of my BPCL distributer, also i feed complain against distributer many times in allahabad branch of bpcl.
but there is no solution.

so kindly check this and resolve my problem.I attach the some document that is newly complaints.

Bharat Gas — Service delay

Dear Madam & Sir

My consumer number is 42579, Ramabai Howale , I stay at chembur, this is regarding delay of gas cylinder, since 4to5 years may more that we are using this service but last few months we are not getting proper service, whenever we are calling they informing us that it will come in tow days and the cylinder we are receiving in 10 to 15 days, Last month i called for order one lady spoke to me very rudely she ask me to speak in marathi
and i m not able to speak marathi properly, kindly look in to this.

Bharat Gas — Bharat Gas Cylinder delivery

My Bharat Gas Cust no is 40269,My last booking reference no is 15859484 on 12the Dec,2011. The delivery of thee cylinder is not done till date.Whenever call to thee Distributor Rashmi Gas Agency, theey are telling theey will deliver on theat day.But it is more thean 35days from thee day of booking and thee delivery is not done.Too bad service from thee distributor. Last time when I called theey are telling to come to theeir office and take thee cylinder.Could you please take some action against thee distributor?

shakti gas services. — Not provide proper service in gas delivery

We are ordered a cylinder about 15 days before but we not recived any delivery.When we comunicate them they are not recieved our phone calls.

Bharat Gas — Huge delay in refill cylinder delivery

I have ordered for refill cylinder on 2/02/201 and today is 9/2/2012 but have not received my refill cylinder. I tried to contact my distributor but phone is always busy. please help.


Name: Sumanta Soren
Consumer no: 60370
Distributor: Chitra Gas, Sector 55, Noida
Company: Bharat Gas

cooking gas agency — Cylinder not delivered on time

Sir, I've booked for refill cylinder before 1 month. I've received the message as "Cylinder has been delivered" on before one week but the cylinder is still not received. When enquired, the employees working there are very harsh & not giving proper response. Kindly help in this regards.

Dear Sir
I have faced this problem several times. I book refilling of cylinder with my gas Agency – AMARDEEP AGENCIES GOVANDI Mumbai, Maharashtra. My Customer Id 43124 And My Contact Number:-[protected]/[protected]. Cylinder Booked And agency committed delivery time as 7-8 days.But All most 15-23 Day Gone Till Not receive Cylinder.Made a follow-up call Again Agency Promise To Deliver within 3 day But still not delivered. On follow up the Dealer They said that There Is Shortage Of Supply By Company. All Most My standby cylinder Also Getting finish Within two Days it will over . What To Do No One Care About The Customer Service .why this happening continuously .If Company Cant Able To Do Then Pls handover To Private Sector .They Understand Feeling Of The Customer .Other Wise Change The Distributor


Thanks And Regards
KHALID KHAN
[protected]/[protected]

Sree Lakshmi Gas Agencies -Bharat Gas — Delay in Delivery of Gas Cylinder

I have booked the gas 3 weeks earlier and still I dodn get the gas. I have been calling them for the past two days and they are so reluctant to pick up the calls.They need to cahnge their attitude and be more customer centric.

sir
my name ramesh dass .cansumer at bhart gas .my consumer no-7986, Adders- new tola simri city-, Bakhtiyarpur, distic-patna, pin code-803212.
cylinder book in sharda interprises agency committed delivery time as 7-8 dayes.but all most30-35 day gone dilever.why sir, i parcheg gas in privet gas shope.sir sharda interprises all gas sell by privet gas shope.every costumer problum in sharda gas agency BAKHTIYARPUR.THIS agency 2number bisinus in privet gas shope or costumer is not provoid gas time to time, sir every month 30 -40 days gone dilevr gas my home.sir i request is plz solved my problum.thank you.
your bharat gas costumer-ramesh dass
consumer id-7986
branch agency-bakhtiyarpur, (patna).
agency name-sharda interprises.

Bharat Gas — Delivery issue

Dear Sir,
My consumer id 10335 and booking id 80986 from mangalam gas..delivery date was 5/7/2012 but not delivery to yet..says come later again and again...

Please do the needful as soon as.. and tell me what the next action to be taken..

Thanks,
Pawan Srivastava

WITH DUE RESPECT I WANT TO SAY THAT I AM A CONSUMER OF YOUR GAS AGENCY SUPER CARE AGENCY IN PATNA -4 RAJEEV NAGER, USTAV GAG SEVA . MY CONSUMER NUMBER IS GT 952 BY THE NAME OF MR.G P SINGH . I HAVE BOOKED A DELIVERY FOR THE DELIVERY ON DATED 17/07/20012. BUT THEY NEITHER SEND ME ANY DELIVERY AT TIME NOR GIVE ME SATISFACTORY ANSWER ABOUT THAT. I HAVE TRIED MANY TIME ON PHONE FOR DELIVERY BUT THEY ANSWER THAT TODAY YOUR DELIVERY WILL BE SEND TO YOU BUT THEY DIDN’T SENT. I AM IN VERY MUCH TROUBLE. TELL ME IS THIS TYPE OF ATTITUDE IS APPROPRIATE WITH THE CUSTOMER?

PLEASE DRAW YOUR KIND ATTENTION IN THIS MATTER. I WILL BE THANKFUL TO YOU

I am a customer of Bharat Gas.My consumer no is 23470.MY Dealer is PANVEL GAS SERVICE, PANVEL.I booked my cylinder on 30.11 2012 and todays date is 20.12.2012.I did not receive cylinder till today.MY second cylinder is about to finish in 10 days .They are not taking the booking for another one .what should i do?From 7days I called regular on phone they answer that today your delivery wiil be send.please do the neadful.THANKYOU

To, Bharat Gas, Gurukrupa Gas Agency.
From Sept.2012 I availed only 2 Gas Refilling as delivery date is 1)28.09.2012 and 2)24.11.2012 and now this is my 3rd attempt of Gas Reffling. But you charge 916/-for this 3rd time Gas Reffiling which Delivery on 16.01.2013 by giving Receipt.
Please do the needful in your Records Subsidary & Without Subsidary as early as possible and refund my balance amount OR this Adjusted in Next Reffiling.
Mr.Vishwanath D.Bendal.Titwala.
Consumer No. GK 400 35.
Contact No.[protected].

COMPLANT AGAINST AADHUNIK GAS AJENCY DEHRADUN dear sir /madam i want to book my complant against above gas ajency at jogiwala hdr road dehra dun i am j p bhadri holding lpg gas conaction no 36050 and there is not any responsble person in the ajency they people do not pick the phone or it is always busy their behaviour of replying is not good these people are not ready to listen anything since 23 days they are relpling after 7days 'after 7 days please take some action as early as posible to solve these problem j p bhadri dehradun

I am consumer of bharat gas agency named as Harihant Gas Agency, sholapur bazar, camp, pune-411001 .My Connection (consumer number) no is 5439, My name is Dhamramsingh Rana.we reside on first floor and i am suffering of my heart injury so i never pick up the cylinder. I am using the single cylinder, i was getting the last cylinder 16/03/2013. i am booked on the next cylinder 13/04/2013, till date i am not received next cylinder, so many time this happen with me. i am asking more than 10 times to the agency directly, they said not proper answer, every time MR. singh the delivered man said we deliver on tomorrow and take extra charges for deliver cylinder and also not given the proper response, please take this issue serious, because we are suffering on every times, please do the needful,

Dear Bharat Darnal Sir,
SR MANAGER MARKETING SERVICES,


I had applied for New LPG Connection of Bharat Gas 4 Months ago. My connection waiting id no. is 3059099 of Bharat Gas to our area distributer RATHI GAS SERVICE, Sec-37, Faridabad, Haryana. This connection is named with AMIT KUMAR SHARMA. Address is 12/32, Railway Guard Colony, Near Shiv Durga Vihar Colony, Lakkarpur, Faridabad, Haryana. After KYC Clearance i have visited agency with required documents on 30 March 2013 they checked my document and told me they don't have stock currently and they mentioned on our documents a date and told me please come on 12 July 2013. then today i had called to distributer to ask the final cost of connection. they told me same now that they don't have stock currently please come after 2 months. I had also given a complaint to customer care [protected] and my complaint no is 40179875. till date i did't receive any resolution for that. it has been already 4 months to apply to connection. i'm very needy for that. I had to contact many times at this agency but not get any satisfactory answer i am very disturbing. Sir please look in matter and do as need full thanks.

Amit Kumar Sharma
Mob: +91-[protected],
E-mail : cgartist.[protected]@gmail.com

Dear all,
My name is Jitendra Prasad Singh, DOB[protected], and Mother name- late manka devi. I had applied for new connection my KYC no. is -4644582 ON shahganj gas services 120139, SHAHGANJ, JAUNPUR. But it is showing another LPG connection exists in the address you have provided in your request, as suggested your costumer care noida I had field ABC form submitted to SHAHGANJ GAS ERVICE. GAS AGENCY, Person came at my home and checked and report submitted at 2-7-2013 . Yesterday I had checked on gas agency but it is still not clear kindly help me.
Regards
Jitendra prasad singh

This is to inform you that i am consumer of gas agency pong gas agency, baddi, h.P. My connection no. Is 7950 in the name of mr. Vishnu gauttam. Ihave booked a cylinder on 10-sept.-2013 & they delivered online and send delivered sms but ihave not recived any cylinder. My booking no. Is 69200283.And in deliver sms date is[protected]. Whenever i talk to them on phone they said that today your cylinder will be send but they did not yet delivered the same. So my family suffered very tensons they have difficult to manage kitichan. So.

Please help me. Thank you..

Dipak Ray chaudhuri
My consumer no.is 15168. I have booked for gas on November 19. Till this date no supply. When checked with the distributor I am told it would take about 25 days. Last time also the delivery was delayed. From the delivery receipt it was found that the receipt was dated on 10th of October but the delivery was given on 27th. Request your intervention in the matter.

Dear Sir,
My complain against the refilled cylinder. While I weight the filled cylinder its always 25 to 26 kg only. I request so many times to hawker(deliverable person) but he always gives other reasion. Also seal is broken. The name of hawker is Shri Ram-[protected](Mathura).
Kindly accept the complain against the responsible person.

Thans & Regards
Shriji Gas Service
Syam Sadan, Lala Nawal Kishore Marg,
Bengali Ghat
Mathura
cust no. 11779

Sub- Complain against Owner /Manager/Delivery man of Surabh Gas agency Sec-24 Rohini, NewDelhi-110085 regarding booked refill cylinder not delivered to till date

Sir,
I have booked the refill cylinder on dated 21st Dec., 2013 & booking Ref No is 24057472, but guilty above person has not delivered the refill cylinder to till date and Delivery man are blacking the maximum gas cylinder in open market Begumpur & ors place

Kindly look into the matter personally and taken the strongly action against above agency person & solved my problem also.

With Regards


Your’s

Savitri Devi
Add:D-19, Begum Vihar,
Begumpur, Delhi-86
M- [protected]
C.No[protected]

Name of Agency:
Surabh Gas agency Sec-24 Rohini,
NewDelhi-110085,
Ph: 27933900, 27933901

Delay in refill supply - (Sandhya Gas Agency, Trivandrum, Kerala.)

WITH DUE RESPECT I WANT TO SAY THAT I AM A CONSUMER OF YOUR GAS AGENCY SANDHYA GAS AGENCY, TRIVANDRUM, KERALA. MY CONSUMER NUMBER IS 14306 BY THE NAME OF MR.ANTONY VARGHESE. I HAVE BOOKED A DELIVERY FOR THE DELIVERY ON DATED 03/12/2013. BUT THEY NEITHER SEND ME ANY DELIVERY AT TIME FOR GIVE ME SATISFACTORY ANSWER ABOUT THAT. I HAVE TRIED MANY TIME ON PHONE FOR DELIVERY BUT THEY ANSWER THAT TODAY DELIVERY, TODAY DELIVERY, TODAY YOUR DELIVERY WILL BE SEND TO YOU BUT THEY DIDN’T SENT. I AM IN VERY MUCH TROUBLE. TELL ME IS THIS TYPE OF ATTITUDE IS APPROPRIATE WITH THE CUSTOMER?
PLEASE DRAW YOUR KIND ATTENTION IN THIS MATTER. I WILL BE THANKFUL TO YOU

Bharat Gas - COMPLAINT AGAINST FOR THE DELAYED DELIVERY OF THE CYLINDER REFILLING MORE THAN 12 DAYS

WITH DUE RESPECT I WANT TO SAY THAT I AM A CONSUMER OF YOUR GAS AGENCY SUPER CARE AGENCY IN GURGAON, (JAGRITI GAS AGENCY). MY BOOKING NUMBER IS[protected] AND CONSUMER NUMBER IS 1401 BY THE NAME OF MRS. GAIN DEVI. I HAVE BOOKED A DELIVERY FOR THE DELIVERY ON DATED 15/01/2014. BUT THEY NEITHER SEND ME ANY DELIVERY AT TIME NOR GIVE ME SATISFACTORY ANSWER ABOUT THAT. I HAVE TRIED MANY TIME ON PHONE FOR DELIVERY BUT THEY ANSWER THAT TODAY YOUR DELIVERY WILL BE SEND TO YOU BUT THEY DIDN’T SENT. I AM IN VERY MUCH TROUBLE. TELL ME IS THIS TYPE OF ATTITUDE IS APPROPRIATE WITH THE CUSTOMER?

PLEASE DRAW YOUR KIND ATTENTION IN THIS MATTER. I WILL BE THANKFUL TO YOU.

I have never seen such a pathetic service of Bharat gas... no use of any complaints to anyone... they are making people foolish... even if we dial regional office, head office no use... only solution is to get rid of this useless people and try other connection... Fiinally i am gong to do that after my 25 days of fight with these ... Wondering how come they are finding reason everyday ( Delivery person leave, out of stock, emergency call will supply today...etc...

People in this Forum also not taking any action...

My details are
Dealer - Amirtha Bharat Gas Agencies, Mudichur road, west tambaram
Consumer No[protected]

sir,
My name is Atul kumar and i am a consumer of Bharat Gas through m/s Bharat Gas Services Jahangirpuri Delhi
My Consumer No is 13353 and my registered mobile no. is [protected] i have booked my cylinder as on 08.04.2014 vide booking no.[protected] but till now my cylinder has not reached at my home .

We are facing problem to survive my family . It became the regular practice in giving timely delivery.

You are requested to please ensure the timely delivery of my cylinder . i will be grateful to yo

best regards
Atul
M. no. [protected]

i am bharat gas consumer in koregaon dis- satara maharashtra...my distributor's name harish & sons code no 118068...my name is ganesh shrirang jagtap & my consumer no is 30048422...i have booked my gas cylinder at 30/09/2014...but they neither send me any delivery. many
times i ask about gas cylinder but they answer that we will send your delivery tommorrow but they didn't...today is 28/10/2014 and there is no gas cylinder delivery at my home...so i book newly today...please do something and send me gas cylinder delivery

THIS IS TO INFORM YOU THAT I AM A CONSUMER OF YOUR GAS AGENCY SUPRIYA BHARAT GAS AGENCY, ANGUL ODISHA. MY GAS CONNECTION NO. IS 56798107 IN THE NAME OF MR.LALITA KUMAR BEHERA. I HAVE BOOKED A CYLINDER ON 21-AUG-2015 BUT TILL DATE THEY HAVE NOT DELIVERED THE CYLINDER. WHENEVER I TALK TO THEM ON PHONE THEY SAID THAT TODAY YOUR DELIVERY WILL BE SEND BUT THEY DIDN’T YET DELIVERED THE SAME.
PLZ HELP ME
LALITA KUMAR BEHERA

Bharat Gas — complaint against delivery

Sir we have book LPG on 27-april-2015. Booking no. Is[protected]. But the gas does not delivered till today. And the delivery men demands the extra charges. Gas agency details - Raghav gas agency Dadri gutam budh nagar. 203207

no delivery ..lasting 2 months...from last 4 years

I m the consumer of lpg barat gas..there r huge irrespnsibility to deliever my cyleder..myno 42000...gorakhpur district u p.

Delay Delivery forever

We have booked gas cylinder on 19th Oct.2014. But as on date cylinder has not deliverd by agencies. that happend occured more time with me. please suggest what can I do againest Neelam Enterprises.

This is to inform you that i am a consumer of your gas agency ambar gas agency, aurangabad my gas connection no. Is 72707912. I have booked a cylinder on[protected] but till date[protected] they have not delivered the cylinder. Whenever i talk to them personally on agency they said that today your delivery will be send but they didn’t yet delivered the same. This happens on every month they normally take 12 to 15 days to deliver the cylinder. It would be very difficult for us to track them all the time. Phone lines of the agency is normally very busy.

I also agree to this point the complaint raised by Mr.kapil is 100% genuine. Consumer Forum has to take necessary actions against this kind of Grey Market practices.

Respected Sir,
I want to new connection of bhart gas connectin.please req. sir new conection rate to earlist

Regarding my new gas connection at the time of booking dealer say you purchase gas stove from my office than book your new gas connection. but I m not intrested for purchase of gas stove from there

Today I visited one Bharat gas distributor to take a new connection whereby he told me that you have to deposit your address proof and id proof along with photographs. The connection charges told to me by the distributor was Rs.3800/- when asked, why taking so much charges they replied that you have to take a hotplate/gas stove which you can chose from the outer counter(Mandatory) along with the connection. I replied that I am already having a hotplate/gas stove and don't required the same they then said that it is mandatory else you will not be able to get the connection. I requested also that I am not in need to buy a Hotplate/gas stove but that doesn't worked out. They always replied in a rude manner that without hotplate/gas stove you cannot buy a connection it is mandatory. Whereas it is clearly mentioned in the website "However, it is not mandatory for you to buy your hotplate from the Distributor"

The reason for writing is to take a necessary action against these types of culprits activities happening in the market in order to maintain a monetary discipline.

this is prabhat kumart Today I visited one Bharat gas distributor (engineer inteprises mohan nagar pankha road new delhi 110046)to take a new connection whereby he told me that you have to deposit your address proof and id proof along with photographs. The connection charges told to me by the distributor was Rs.3800/- when asked, why taking so much charges they replied that you have to take a hotplate/gas stove which you can chose from the outer counter(Mandatory) along with the connection. I replied that I am already having a hotplate/gas stove and don't required the same they then said that it is mandatory else you will not be able to get the connection. I requested also that I am not in need to buy a Hotplate/gas stove but that doesn't worked out. They always replied in a rude manner that without hotplate/gas stove you cannot buy a connection it is mandatory. Whereas it is clearly mentioned in the website "However, it is not mandatory for you to buy your hotplate from the Distributor"

The reason for writing is to take a necessary action against these types of culprits activities happening in the market in order to maintain a monetary discipline.

this is Ismail Zabiulla Today I visited one Bharat gas distributor (Shravan Gas Service (Bharat Gas)
693, 7th Main Road, Cbi Road R T Nagar, Bangalore,[protected]‎)to take a new connection whereby he told me that you have to deposit your address proof and id proof along with photographs. The connection charges told to me by the distributor was Rs.4500/- when asked, why taking so much charges they replied that you have to take a hotplate/gas stove which you can chose from the outer counter(Mandatory) along with the connection. I replied that I am already having a hotplate/gas stove and don't required the same they then said that it is mandatory else you will not be able to get the connection. I requested also that I am not in need to buy a Hotplate/gas stove but that doesn't worked out. They always replied in a rude manner that without hotplate/gas stove you cannot buy a connection it is mandatory. Whereas it is clearly mentioned in the website "However, it is not mandatory for you to buy your hotplate from the Distributor"

The reason for writing is to take a necessary action against these types of culprits activities happening in the market in order to maintain a monetary discipline.

I couldnt agree more, I too got a refill in the month of march which was delivered to me with a broken seal, when I pointed it out the dealer said we do it to check if the washer inside is ok, Well the cylinder got finished in 20 days whereas my cooking is negligible our cylinders last for two and half to three months, when I complained the dealer said his paperwork was in order and well it got finished too bad.I have also noticed that the cylinder supplied to me was shorter in size, so some crroked activities are going on.I sent a complain to the petroleum ministery but my mail was returned as failed delivery.You have a useless man at the top, so dont expect any improvement, change the government and hope that the next person will be better.

yes they have very poor service and their behaviour is bad.
As i have a gas connection no. 15335 in my name mr suresh kumar a resident of pashchim vihar is very bad experience with the dealer here namely RATWAL GAS SERVICE, BG-6, Janta Flat, Pashchim Vihar, New Delhi. He not only delayed the suply of our LPG gas booking after repeated request and visits nor did they give the cylinder by hand when we personaly visit their office as we have out of gas for more than a week. We booked the gas on Friday[protected] over their counter office. and after 4 days of waiting when we contacted them they reply that there is no booking in this number then i ask them for the cylinder by hand but they refused my request and simply misbehaved with me and snatch my consumer card copy (15335) and rudly dejected me which i cant expect.

I am not able to find a single Gas agency in Pune who will provide me with a new Gas connection without selling the Stove. They are charging Rs. 3600 for a new Gas connection with the stove. I already have the stove. why should I get another one?
As per their website no one can force us to buy the stove. They blatantly refuse to give the connection is the stove is not taken from them. I intend to take them to consumer forum but I would need support from people who have faced the same harassment at these rogues' hands. Please come forward and teach these people a lesson.

yes, i have face same problem, if anyone get any solution and help then also let me know.

yes. we also faced this, agencies say this is the rule.but no one knows.what to do?

Yor servise is Very Good...........My LPG Gas agency (R.K Bharat Gas agency,Sambhal Road Narauli, Disst. Moradabad,U.P. )Working Is Veary Helpful ..Thanks..
My Gas Connection No.5844

Sir,
I am a customer of Bharat Gas. I am booking my cylinder in 18/09/2008.He wrote that the delivery of cylinder is in 25/09/2008 with home delivery.But till now the cylinder is not submit to my home. If he submit he demands for Rs.10/- extra.
Our Dealer Name is Barna Gas, Nayagarh, Orissa
I request you to solve this problem.
My No.- [protected]
With Regards,
Manoj.

Respected Sir,

I have booked my gas booking on 5 or 6th of January 2009. But till now the cylinder is not submit to my home. Since 21/01/09 while I am calling they are telling will send tomorrow, finally today i.e.24/01/09 I call to our dealer there Mr.Bhasker is speaking very careless like so what? What we have to do? When u booked? Put down the phone? Like that he is speaking. Please look into the matter.

Our Dealer Name is
Preethi Gas Agencies
Warangal
[protected]

Thanking you Sir,
My LPG No: 19345
Mobile:[protected]

Bharat Gas

delay in delievary of domestic gas
I am customer of Mohan gas service, Alwar, Rajasthan.My account no.is 20496.since last one year delievary of cyllinder was not proper..I booked cyllinder on 11 aug 10.After so many telephonic and personal requests i am not yet get cyllinder.kindly instruct the dealer for frequent delevery of cylander in 1-2 days otherwise i have to complanet to collector of the city.Thanks

delay in delievary of domestic gas
I am customer of Mohan gas service, Alwar, Rajasthan.My consumer no.is 873.since last two years delivery of cylinder was not proper. After so many telephonic and personal requests i am not yet get cylinder.kindly instruct the dealer for frequent delievary or transfer my connection to another dealer.Thanks

- Sanjay, 98, panchvati, Alwar (Rajasthan) - [protected]

Mohan Gas Service, Alwar (Rajasthan) is a such gas agency on which there is no control of GAIL / State Govt. (Rajasthan Govt.) or any other administration. This Gas Agency is doing black marketing of Gas if no why this agency delivers the cylinders on time. there is a more and more delay after many telephonic booking and personal visits. I myself doing central govt. job in delhi and my OLD PARENTS are living in Alwar (Rajasthan) they are so much irritated and harassed for this delay in receiving cylinders. Competent Authority i.e. State Govt. or GAIL may take strict action against Owner for this illegal / unlawful nature of Mohan Gas Service.
Sanjay
NHPC ( A Govt. of India Enterprize)
Sector-33, Faridabad OR 98, Scheme no. 7, Alwar (Rajasthan)
[protected]

Dear sir,

Why Deepak Bharat gas Agency( SAP Code 129912) to Receive single cylinder gas connection Rs. 5200.oo something and why do not provide double cylinder gas connection.and this amount Rs. 5200.oo details Receipt.




Thanks and Regard,
Suraj Singh
[protected]

I have faced them same situation with shivam gas agency..
not only they forced us to buy gas stove.. they just insulted my father (age 65 year)

I want to go to consumer forum right away..

Dear sir,
My father namely Shivabhai Premaji has own domestic gas connection & registered at Vinay Gas Service, Opp. Preyas Bal Vidhyalay, Shahpur Mill Compound, Ahmedabad-1.with Consumer No. : 24551.Yesterday(27/02/2009) my mother realised sevior gas leakage and informed me.I called at above mentioned gas service agency through it's emergecy number:[protected],[protected])[protected], however no any responce I recieved.First two contact numbers were out of service & third contact number was transferred to another person.I found out all above numbers in customer receipt of gas service agency as "imergency number".Regular contact numbers also mosly un-answered, so how customer face problem in imergency, it would be cause casuality and damage due to carelessness of gas agency dealer.

dear sir
my name is bishwajit tiwari, my consumer no. is B.P. 031, S.V.NO.- 1002347 DATE -1/6/05
your dealer B.K. ENTERPRISES 25, SWINHOE LANE [TALBAGAN]
P.O. KASBA, KOLKATA-7OOO42, THEY ARE NOT GIVING ME PROPER SERVICE, THE STAFF ARE VERY AROGANT they are treating me like a common people, please do somthing, they not giveing me the proper service, last 25 days back i informed them to sent a lpg, but till now i did not get the lpg, day by day they are giving me the new date. i think they blacking the cylender.
please do somthing needfully.
yours faithfully
bishwajit tiwari

Refer. : Bharat Gas, Agency: ShaktiGas Servies, Consumer No. : 27232

Dear Sir,

My name is Malang Guru, I'm one of your coustomer for last 4 years holding above consumer number. On 23 Sept 2011, I call to your agency number at shakti gas services, Ambika Nagar, M. G. Road,
Dombivli (West) to book the cylinder at 10 am morning. The man booked my cylinder request and told that it will take 10 to 12 days. So when I call on 04 oct 2011 to agency for gas not deliver as it is almost more than 10 days, they said that your request on 23 sept 2011 was not booked and today on 04 oct 2011 we will book it and you will get after 5 to 6 days.
So I request you to please kindly see into this matter and urgently send cylinder within two days to my residence address as there is festival time.
I further request you to please take proper action on your staff to see that in future such incident does not occur.

Thanking you,
Yours truly,
Malang Guru
Dombivli west

Dear sir,

I only want to know that in how many days a booking of empty gas cylineder is booked. As i went to gas agency to book my gas ,they said to me that now we are booking a cylinder in 25 days ,because company is going in a big loss. When i asked that company has issued any circullar related to it . They refused that we can not tell you about this.
So my request you to only tell me about the booking process.
Awaiting for your reply
Thanking You
Rajesh Bhati

sir, it seems most distributors are fooling consumers on booking cylinder issue.they dare because company has failed in educating customers on this issue.you must put some posters regarding issues like delivery of cylinders at godown.
gap of days if any between 2 cylinders, recived and booked etc.

I book my bharat gas no 30205 on 19.2.10 on Tomo gas.This gas booked by internet. But we dont get cylinder. We again booked gas on 27.2.10. Then we go to company and checked it was book or not, then we told that cylinder is not booked, your authorised represntative of this gas refused to book gas in agency and told book this gas on telephone.After many request they book this gas. Please tell your representative to book gas in agency if gas is not book by phone.So that people willnot suffer from gas problem.

consumer No.18226, Anekal M/s.Hithyeshi Enterprises, Bharat Gas Distributors, No. 2, Near I.B.ANEKAL Town, Bangalore URBAN Dist. Ph No.[protected]/4840190

I have taken previous delivery on 2/1/09 after that I rebooked for cylinder on 29/1/09 still not recd the cylinder. I personally handed over the compliant letter in writiing with acknowledge slip on 4/2/09 still did't got any supply from the Agency.On 4/2/09 when BPCL H.O.people called Anekal Agency they have given wrong information that previous booking is made on 9/1/09 and supplied on 10/1/09 this wrong. Please find scanned copy of Gas Book Copy as per this previous supply is on 2/1/09 and before that supply is 18/11/08.

After this again on 6/2/09 I have visited your BPCL and informed matters to Mrs. Irena then she has given the Mobile No of Mr.Abisheak ([protected]). Then I called him he has taken the and informed me call this Landline No.[protected]. You trust me or not since yesterday I am trying to contact Mr.Abisheak but he is not taking calls either in his mobile or landline. This is the Attitude of one responsible Officer.Now once again putting in writing that kindly verify my compliant set right the issue.
The working style of this Anekal Dealer is quiet different, he is not following any of BPCL/Company rules. He is making of his own rules. Anekal people struggling like anything for taking for taking delivery of one cylinder. The strong compliants are as under:

1.He is telling every consumer to book only after 30-35 days after the consumption of cylinder.

2.He will take 10-15 days for supplying after the date of booking

3.He is not giving any acknowledgemnt for the Booking made. When I have personally went to his office on 2/2/09 asking for acknowledgemnt slip. The question asked by him is like who is giving that and all. I will not give you can complian to BPCL & all. This is knowledge what he is having about company rules


4.As per rules all the consumers Home Delivery has to be given. But he is doing the same.What he will do is bring some cylinders in 3-4 places of Anekal.People has to wait like Mad dogs in the Street until the cylinder reaches that place because there is no timing some times people has to wait full day also. Suppose 25 cylinders comes means only 25 person will get the cylinder and 26the person has waited from moring to evening has to come back with empty hand.If anybody comes with me I will show this and all.

5.Billing/suppling dates are not matching.








.

Dear Sir,

after taking delivery of gas cylinder when we will book another cylinder ?( how many days )

how many days after booking we will get cylinder ?

your requested send information as early as possible

Thanks

Babaso

The staff is very rude, they are not at all ready to answer the customers. Management is even worst than the staff.