Bharat Petroleum [BPCL] Complaints & Reviews

I also agree to this point the complaint raised by Mr.kapil is 100% genuine. Consumer Forum has to take necessary actions against this kind of Grey Market practices.

Respected Sir,
I want to new connection of bhart gas connectin.please req. sir new conection rate to earlist

Regarding my new gas connection at the time of booking dealer say you purchase gas stove from my office than book your new gas connection. but I m not intrested for purchase of gas stove from there

Today I visited one Bharat gas distributor to take a new connection whereby he told me that you have to deposit your address proof and id proof along with photographs. The connection charges told to me by the distributor was Rs.3800/- when asked, why taking so much charges they replied that you have to take a hotplate/gas stove which you can chose from the outer counter(Mandatory) along with the connection. I replied that I am already having a hotplate/gas stove and don't required the same they then said that it is mandatory else you will not be able to get the connection. I requested also that I am not in need to buy a Hotplate/gas stove but that doesn't worked out. They always replied in a rude manner that without hotplate/gas stove you cannot buy a connection it is mandatory. Whereas it is clearly mentioned in the website "However, it is not mandatory for you to buy your hotplate from the Distributor"

The reason for writing is to take a necessary action against these types of culprits activities happening in the market in order to maintain a monetary discipline.

this is prabhat kumart Today I visited one Bharat gas distributor (engineer inteprises mohan nagar pankha road new delhi 110046)to take a new connection whereby he told me that you have to deposit your address proof and id proof along with photographs. The connection charges told to me by the distributor was Rs.3800/- when asked, why taking so much charges they replied that you have to take a hotplate/gas stove which you can chose from the outer counter(Mandatory) along with the connection. I replied that I am already having a hotplate/gas stove and don't required the same they then said that it is mandatory else you will not be able to get the connection. I requested also that I am not in need to buy a Hotplate/gas stove but that doesn't worked out. They always replied in a rude manner that without hotplate/gas stove you cannot buy a connection it is mandatory. Whereas it is clearly mentioned in the website "However, it is not mandatory for you to buy your hotplate from the Distributor"

The reason for writing is to take a necessary action against these types of culprits activities happening in the market in order to maintain a monetary discipline.

this is Ismail Zabiulla Today I visited one Bharat gas distributor (Shravan Gas Service (Bharat Gas)
693, 7th Main Road, Cbi Road R T Nagar, Bangalore,[protected]‎)to take a new connection whereby he told me that you have to deposit your address proof and id proof along with photographs. The connection charges told to me by the distributor was Rs.4500/- when asked, why taking so much charges they replied that you have to take a hotplate/gas stove which you can chose from the outer counter(Mandatory) along with the connection. I replied that I am already having a hotplate/gas stove and don't required the same they then said that it is mandatory else you will not be able to get the connection. I requested also that I am not in need to buy a Hotplate/gas stove but that doesn't worked out. They always replied in a rude manner that without hotplate/gas stove you cannot buy a connection it is mandatory. Whereas it is clearly mentioned in the website "However, it is not mandatory for you to buy your hotplate from the Distributor"

The reason for writing is to take a necessary action against these types of culprits activities happening in the market in order to maintain a monetary discipline.

I couldnt agree more, I too got a refill in the month of march which was delivered to me with a broken seal, when I pointed it out the dealer said we do it to check if the washer inside is ok, Well the cylinder got finished in 20 days whereas my cooking is negligible our cylinders last for two and half to three months, when I complained the dealer said his paperwork was in order and well it got finished too bad.I have also noticed that the cylinder supplied to me was shorter in size, so some crroked activities are going on.I sent a complain to the petroleum ministery but my mail was returned as failed delivery.You have a useless man at the top, so dont expect any improvement, change the government and hope that the next person will be better.

yes they have very poor service and their behaviour is bad.
As i have a gas connection no. 15335 in my name mr suresh kumar a resident of pashchim vihar is very bad experience with the dealer here namely RATWAL GAS SERVICE, BG-6, Janta Flat, Pashchim Vihar, New Delhi. He not only delayed the suply of our LPG gas booking after repeated request and visits nor did they give the cylinder by hand when we personaly visit their office as we have out of gas for more than a week. We booked the gas on Friday[protected] over their counter office. and after 4 days of waiting when we contacted them they reply that there is no booking in this number then i ask them for the cylinder by hand but they refused my request and simply misbehaved with me and snatch my consumer card copy (15335) and rudly dejected me which i cant expect.

I am not able to find a single Gas agency in Pune who will provide me with a new Gas connection without selling the Stove. They are charging Rs. 3600 for a new Gas connection with the stove. I already have the stove. why should I get another one?
As per their website no one can force us to buy the stove. They blatantly refuse to give the connection is the stove is not taken from them. I intend to take them to consumer forum but I would need support from people who have faced the same harassment at these rogues' hands. Please come forward and teach these people a lesson.

yes, i have face same problem, if anyone get any solution and help then also let me know.

yes. we also faced this, agencies say this is the rule.but no one knows.what to do?

Yor servise is Very Good...........My LPG Gas agency (R.K Bharat Gas agency,Sambhal Road Narauli, Disst. Moradabad,U.P. )Working Is Veary Helpful ..Thanks..
My Gas Connection No.5844

Sir,
I am a customer of Bharat Gas. I am booking my cylinder in 18/09/2008.He wrote that the delivery of cylinder is in 25/09/2008 with home delivery.But till now the cylinder is not submit to my home. If he submit he demands for Rs.10/- extra.
Our Dealer Name is Barna Gas, Nayagarh, Orissa
I request you to solve this problem.
My No.- [protected]
With Regards,
Manoj.

Respected Sir,

I have booked my gas booking on 5 or 6th of January 2009. But till now the cylinder is not submit to my home. Since 21/01/09 while I am calling they are telling will send tomorrow, finally today i.e.24/01/09 I call to our dealer there Mr.Bhasker is speaking very careless like so what? What we have to do? When u booked? Put down the phone? Like that he is speaking. Please look into the matter.

Our Dealer Name is
Preethi Gas Agencies
Warangal
[protected]

Thanking you Sir,
My LPG No: 19345
Mobile:[protected]

Bharat Gas

delay in delievary of domestic gas
I am customer of Mohan gas service, Alwar, Rajasthan.My account no.is 20496.since last one year delievary of cyllinder was not proper..I booked cyllinder on 11 aug 10.After so many telephonic and personal requests i am not yet get cyllinder.kindly instruct the dealer for frequent delevery of cylander in 1-2 days otherwise i have to complanet to collector of the city.Thanks

delay in delievary of domestic gas
I am customer of Mohan gas service, Alwar, Rajasthan.My consumer no.is 873.since last two years delivery of cylinder was not proper. After so many telephonic and personal requests i am not yet get cylinder.kindly instruct the dealer for frequent delievary or transfer my connection to another dealer.Thanks

- Sanjay, 98, panchvati, Alwar (Rajasthan) - [protected]

Mohan Gas Service, Alwar (Rajasthan) is a such gas agency on which there is no control of GAIL / State Govt. (Rajasthan Govt.) or any other administration. This Gas Agency is doing black marketing of Gas if no why this agency delivers the cylinders on time. there is a more and more delay after many telephonic booking and personal visits. I myself doing central govt. job in delhi and my OLD PARENTS are living in Alwar (Rajasthan) they are so much irritated and harassed for this delay in receiving cylinders. Competent Authority i.e. State Govt. or GAIL may take strict action against Owner for this illegal / unlawful nature of Mohan Gas Service.
Sanjay
NHPC ( A Govt. of India Enterprize)
Sector-33, Faridabad OR 98, Scheme no. 7, Alwar (Rajasthan)
[protected]

Dear sir,

Why Deepak Bharat gas Agency( SAP Code 129912) to Receive single cylinder gas connection Rs. 5200.oo something and why do not provide double cylinder gas connection.and this amount Rs. 5200.oo details Receipt.




Thanks and Regard,
Suraj Singh
[protected]

I have faced them same situation with shivam gas agency..
not only they forced us to buy gas stove.. they just insulted my father (age 65 year)

I want to go to consumer forum right away..

Dear sir,
My father namely Shivabhai Premaji has own domestic gas connection & registered at Vinay Gas Service, Opp. Preyas Bal Vidhyalay, Shahpur Mill Compound, Ahmedabad-1.with Consumer No. : 24551.Yesterday(27/02/2009) my mother realised sevior gas leakage and informed me.I called at above mentioned gas service agency through it's emergecy number:[protected],[protected])[protected], however no any responce I recieved.First two contact numbers were out of service & third contact number was transferred to another person.I found out all above numbers in customer receipt of gas service agency as "imergency number".Regular contact numbers also mosly un-answered, so how customer face problem in imergency, it would be cause casuality and damage due to carelessness of gas agency dealer.

dear sir
my name is bishwajit tiwari, my consumer no. is B.P. 031, S.V.NO.- 1002347 DATE -1/6/05
your dealer B.K. ENTERPRISES 25, SWINHOE LANE [TALBAGAN]
P.O. KASBA, KOLKATA-7OOO42, THEY ARE NOT GIVING ME PROPER SERVICE, THE STAFF ARE VERY AROGANT they are treating me like a common people, please do somthing, they not giveing me the proper service, last 25 days back i informed them to sent a lpg, but till now i did not get the lpg, day by day they are giving me the new date. i think they blacking the cylender.
please do somthing needfully.
yours faithfully
bishwajit tiwari

Refer. : Bharat Gas, Agency: ShaktiGas Servies, Consumer No. : 27232

Dear Sir,

My name is Malang Guru, I'm one of your coustomer for last 4 years holding above consumer number. On 23 Sept 2011, I call to your agency number at shakti gas services, Ambika Nagar, M. G. Road,
Dombivli (West) to book the cylinder at 10 am morning. The man booked my cylinder request and told that it will take 10 to 12 days. So when I call on 04 oct 2011 to agency for gas not deliver as it is almost more than 10 days, they said that your request on 23 sept 2011 was not booked and today on 04 oct 2011 we will book it and you will get after 5 to 6 days.
So I request you to please kindly see into this matter and urgently send cylinder within two days to my residence address as there is festival time.
I further request you to please take proper action on your staff to see that in future such incident does not occur.

Thanking you,
Yours truly,
Malang Guru
Dombivli west

Dear sir,

I only want to know that in how many days a booking of empty gas cylineder is booked. As i went to gas agency to book my gas ,they said to me that now we are booking a cylinder in 25 days ,because company is going in a big loss. When i asked that company has issued any circullar related to it . They refused that we can not tell you about this.
So my request you to only tell me about the booking process.
Awaiting for your reply
Thanking You
Rajesh Bhati

sir, it seems most distributors are fooling consumers on booking cylinder issue.they dare because company has failed in educating customers on this issue.you must put some posters regarding issues like delivery of cylinders at godown.
gap of days if any between 2 cylinders, recived and booked etc.

I book my bharat gas no 30205 on 19.2.10 on Tomo gas.This gas booked by internet. But we dont get cylinder. We again booked gas on 27.2.10. Then we go to company and checked it was book or not, then we told that cylinder is not booked, your authorised represntative of this gas refused to book gas in agency and told book this gas on telephone.After many request they book this gas. Please tell your representative to book gas in agency if gas is not book by phone.So that people willnot suffer from gas problem.

consumer No.18226, Anekal M/s.Hithyeshi Enterprises, Bharat Gas Distributors, No. 2, Near I.B.ANEKAL Town, Bangalore URBAN Dist. Ph No.[protected]/4840190

I have taken previous delivery on 2/1/09 after that I rebooked for cylinder on 29/1/09 still not recd the cylinder. I personally handed over the compliant letter in writiing with acknowledge slip on 4/2/09 still did't got any supply from the Agency.On 4/2/09 when BPCL H.O.people called Anekal Agency they have given wrong information that previous booking is made on 9/1/09 and supplied on 10/1/09 this wrong. Please find scanned copy of Gas Book Copy as per this previous supply is on 2/1/09 and before that supply is 18/11/08.

After this again on 6/2/09 I have visited your BPCL and informed matters to Mrs. Irena then she has given the Mobile No of Mr.Abisheak ([protected]). Then I called him he has taken the and informed me call this Landline No.[protected]. You trust me or not since yesterday I am trying to contact Mr.Abisheak but he is not taking calls either in his mobile or landline. This is the Attitude of one responsible Officer.Now once again putting in writing that kindly verify my compliant set right the issue.
The working style of this Anekal Dealer is quiet different, he is not following any of BPCL/Company rules. He is making of his own rules. Anekal people struggling like anything for taking for taking delivery of one cylinder. The strong compliants are as under:

1.He is telling every consumer to book only after 30-35 days after the consumption of cylinder.

2.He will take 10-15 days for supplying after the date of booking

3.He is not giving any acknowledgemnt for the Booking made. When I have personally went to his office on 2/2/09 asking for acknowledgemnt slip. The question asked by him is like who is giving that and all. I will not give you can complian to BPCL & all. This is knowledge what he is having about company rules


4.As per rules all the consumers Home Delivery has to be given. But he is doing the same.What he will do is bring some cylinders in 3-4 places of Anekal.People has to wait like Mad dogs in the Street until the cylinder reaches that place because there is no timing some times people has to wait full day also. Suppose 25 cylinders comes means only 25 person will get the cylinder and 26the person has waited from moring to evening has to come back with empty hand.If anybody comes with me I will show this and all.

5.Billing/suppling dates are not matching.








.

Dear Sir,

after taking delivery of gas cylinder when we will book another cylinder ?( how many days )

how many days after booking we will get cylinder ?

your requested send information as early as possible

Thanks

Babaso

The staff is very rude, they are not at all ready to answer the customers. Management is even worst than the staff.

My name is Udhayakumar from Medur Ponneri taluk Thiruvallur Dist the connection is in my mother name CHANDRA CONSUMER NO 18798 WE HAVE BOOKED A CYLINDER ON 14th DAY OF MARCH TODAY IS 4th APRIL WHEN I TELEPHONED M/S. COCO PONNERI ONE OF THE STAFF PICKED THE TELEPHONE AND TELLING I WILL GET CYLINDER AFTER 3 DAYS

DEAR AUTHORITIES THIS IS HAPPENS REGULARLY HERE THE DISTRIBUTOR IS NOT DISTRIBUTING THE CYLINDER ON TIME THEY DISTRIBUTING 25 OR MORE DAYS LATER ON THE DATE OF BOOKING AND THE ANSWER THEY ARE GIVING IS NOT GOOD WHEN I TELEPHONED THEM PLS TAKE IT IS AS OUR HUMBLE REQUEST AND TAKE NECESSARY ACTION TO GET OUR CYLINDER AS EARLY AS POSSIBLE AFTER BOOKING IT

I am santosh and the connection is in my father's name, channappa, cust no. 33842. There is a very bad customer service of Bharat Gas in Bangalore City, Mahadevapura. The distributors in this region called, Rashmi Gas Agency, with address at, No. 3, 2nd Cross, Transport Street, Opp K. R Puram railway station, S.Narayanapura, Bangalore -16. is providing pathetic sevice in this region. This is happening from a very long time and many of the customers in our appartment are very troubled with the service.

Thanks,
Santosh

I am D.Laxmi Narayan my customer No.26585, staying at Garudacharpalya. There is a very bad customer service of Bharat Gas in Bangalore City, Mahadevapura. I have booked for a cylinder on 16th of April, 08, waiting list No. 6636. For the past 6 months, no cylinder door delivering in GC Palya, if I asked for the cylinder after 20days, they told me to come and take the cylinder from their office. After complaining only they had delivered the cylinder in my home for last 5- 6 times. This is happening every time with this Agency. I had complaint this time to Tel.No.22975459 last week, they said you will get it. Before this I called 28532301, (RAshmi Agency) they told you will get it this Sunday.(4th May, 08). Yesterday, after noon, they brought some cylinders at GC Palya near the Bakery I went and asked the person, he said we don't have your name. We cann't go and take the cyclinder from their godown. Plz. take appropriate action to deliver the gas cylinder to my home without getting delay now and future. The distributors in this region called, Rashmi Gas Agency, with address at, No. 3, 2nd Cross, Transport Street, Opp K. R Puram railway station, S.Narayanapura, Bangalore -16.
Thanks,
laxmi narayan.

i agree, this is the wrost service i haven seen in my life. there is on even ready to pick the call and update the status of booking.for last 1 week i am calling but either it is showing busy or even if it is ringing no one is picking the call. 20 days back i had booked for refilling the gas but till 11.08.08 there is no response. very disgusting, dont know what to do.

I also agree with these statements.Rashmi gas agency is providing very poor service.No phone will be working.always switched off.No person will be ther eto answer.Always they will ask the customer to take cylinder from office .They are very rude towards customer

Sir,

This is to inform you that I have not any connection of LPG and I want to now new abovesaid connection and I am residing at Ghaziabad. Please advice me, how can I book a new connection.

rgds/SKM
[protected]

Deaar Sir/ Madam

I have a BSES rajdhani west delhi connection and this centre is janak puri district centre . I was get a connection in sep.2007 and i was a complaint in the office because my metre bill in not mentioned meter no and show the temp no. and there are no action by office so pls i request you to pls action fo r this job. i shall be obliged.

thanks

regads
chandan singh

Sir,
My consumer number is 18380
I booked one cylinder on December 2008 (refilling) But
Badra gas Agency
B. C. Road
Bantwal Karnataka
They are not supplied me till today. If enquired them they telling nonsense reasons.
What can I do ?

Give me the proper reply.


Sooryamoorthy K
Post : Kanyana
Bantwal taluk, Karnataka
574 279

Delsy in delivery of LPG cylinder & very poor service and misbehaving
I, Jeet Kumar Bharadwaj r/o A-319 Defence Colony, New Delhi am really fed up with the poor service of Satish & Company, G-2, Hauz Khas New Delhi-110016.
I have already booked LPG for home consumption on 21-2-09 booking No.6086 but till yet I have not received any response from site. we approaced more than 5 times on phone, all the time they said it would be delivered today.

i'm trying to book the gas refill for the past 15 days.The phone is ringing but no one is receiving the call.the delivery is also very poor.Harish the delivery boy has never delivered us properly every time we go in person, fight and then we take the gas. Last time we booked the gas after 20 days also we did'nt get the gas, when we called the office she told that we'll get on the next day but the next day she's saying the gas is booked the day before so we'll get after some days.this is rediculas.

Rashmi Agency, B Narayanapura is one of the worst service delivered.

Delsy in delivery of LPG cylinder & very poor service and misbehaving
I am really fed up with the poor service of Tirupati gas Agency, Nr. Bhayender Station. Bhayender East Thane, 401105. Dealer of Bharat Gas My consumer No. is 47350. I have already booked LPG for home consumption on 13 July 2009 but till yet we have not received any response from site . we approaced more than 5 times personally, all the time they said it would be delivered today. So we have left no option rather thinking of switching to another gas company.

[1}
MY NAME IS RAJPUT NAVIN
BAPUNAGAR AHMEDABAD
MY REFILL BOOKING IS www.ebharatgas.com,
REF NO- 352977
BOOKING D[protected]
MY SAR- ID-NO-28052 SARASPUR GAS SERVICE
THES TIMES NOT A DELIVERE
SO A DELIVERE ?

Dely in delivery of LPG cylinder & very poor service and misbehaving
I, J.C. Agarwal, R/o S.J. Enclave, New Delhi am really fed up with the Very Poor service of Sarla Enterprises, B-6 Block, Safdarjung Enclave, New Delhi-110029.
I have already booked LPG for home consumption on 16-9-09 Con. No 472 but till date I have not received LPG cylinder. We approaced more than 50 times on phone, all the time phne line is busy. Than I Visited personaly to shop all the staff are busy with their personal phone calls. No one is intersted to attend the senior citizen like me. So many pepople standing at saela enterprises for their Cylinder Refilling. We cann't go and take the cyclinder from their godown. Plz. take appropriate action to deliver the gas cylinder to my home without getting delay now and future.
Thanks
J.C. Agarwal, F-106/7 Krishna Nagar, S.J. Enclave.

R/sir

My self Kanta Bhatia w/o late sh. K.L. Bhatia R/o 2C/158, Old Janta Colony NIT Faridabad-121001, Haryana. I got the connection from Bharat Gas Agency from Sai Gas Services office of 2J-129, NIT Faridabad-121001, Haryana. from 20.09.1986 My CARD No is 3566 in name of my brother Lt. General Dr. H.L. Kakria. right now his posting in Lucknow. but your office is not book my connection i am facing this problem for six month back. Pl. help me out. do the needful for myselg.

Looking for your better support.

warm regards
Kanta Bhatia

Bharat Gas — Gas booking problem

We are having gas connection with maruti gas which is on tingare nagar road vishrantwadi pune 15.
(162-2 D, Akshay Arcade, Adarsh Colony, Lane 6, Tingre Nagar, Pune[protected]
This phone no on net is out of order.
every time when we want to book the cylinder their phone no[protected] is are either out of order, or engaged .
another tata line no 65238049 is always not reachable.
We cannot get the line for more than 1 hour like that we have to try for more than 2 to 3 days then only booking is possible, please do something to solve this every month problem

Complaints of LPG consumers are increasing day by day because no serious efforts on the part of Company Officials to control the malpractices of Gas Agencies. They are also getting their share from the agencies for shutting their eyes towards their malpractices. Upto a few years back, this was not the condition. Consumers' greivences were rectified urgently by the Company Officials.
Aencies are accepting booking of fresh cylinders only after 25 days of delivery of a cylinder. Again another 15 days for the subsequent delivery. These restrictions are imposed by the agencies with the silent consent of Company Officials. Gas cylinders are availble in plenty in the black market, but there is always shortage in the agencies.
Any solution for this mence?

Hi All,

I belongs Sri Munusamy Gas Agency (150 Feet Bypass Road, Vijaya Nagar Velachery, chennai)+[protected], +[protected], +[protected].

I have asked 3 out my friends to reach the above numbers to book one simple gas connection (Re-fill), now it is 2:45 pm, We could not able catch them, can anyone please suggest me to catch them in ayway.

I don't think the Bharath Gas official are looking at the customer point of view.

Worst Customer Service: Shaba Gas Aagency is in Adambakkam. Cylinder boys behave as cheapest person.

I am jose my Gas cons. no 26027 in your Adlack Agency in faridabad sec.-9, name A.L.Jose has been booking since last 10 days, and not pick up the phone, If by chance pickup the phone than tell us that our van has not come today,

Please aggang the cylinder immeditely.

I booked a refill cylinder on 18.11.2009 over phone. My consumer no. is 4397 under M/s Pankaj Gas Service, U Block, Mangol Puri, Delhi-110083 but till date I have not been delivered the same. Kindly do the needful at the earliest.

Delay in delivery of LPG cylinder & very poor service and misbehaving
I am really fed up with the poor service of M/s Manglam Gas Service, Near Rly. Station, Sardarshahr - Distt- Churu Rajasthan -331403. Dealer of Bharat Gas My consumer No. is 17296. I have a Single Gas Cylinder of LPG for home consumption on[protected] but till yet we have not received any Cylinder as Double DBC Conncection. we approaced more than 5 times personally, all the time they said it would be not able or no Extra Cylinder in stock. So we have left no option rather thinking of switching to another gas company.

problem on booking of gas cylinder because of not responding of phone no.

bharat gas is not accetping our consumer number

BPCL need to improve their service. They says" customer first" but no where seen in letter and spirit. Hope Sr. management look into this and ensure that these things can be dealt through online mechanism only.

I am sure BPCL will not allow to tarnish its image by not listening to the customers and allow dealers to do what want to do?

I am Padmavathi W/o.R.Narayanan My.Gas cons.No7207 living in Villivakkam Chennai-49, Tamilnadu I have booked for the Refill cylinder vide waiting list no.18220 dt.29/10/10.at N.K.Enterprises Peravallur Chennai.but till date I have not been delivered the same.since My last booking was 25th Sep'10 but i got the supply after 30 days only.Every time The Agent's Customer care /Booking people tell the old sterotypic stories that they are not getting the supply from BPCl.After hardchase then only we can have the chance to get their Telephone lines but we are not getting any fruitful reply.hence we request you to do the needful at the earliest.
Thanks,
With Regards,
Padmavathi.Narayanan
email I.D.[protected]@yahoo.co.in
[protected]

Respected Sir/Mam,
I am Tushar Kanti Bhakta at 1/8, jadavgarh, Haltu, Kasba, Kolkata – 700078. Consumer of BHARAT GAS (Banani Distributor, 14, Suren Tagore Road, Kolkata -700019, phone number[protected], 65677365. Vat number is [protected]), my consumer number is – N 6513, (My last delivery date is 20/08/2010) I booked a cylinder on 29/09/2010 (42 days ago) and booking number is- 011, “they told me within 10 days we will delivered your cylinder” but they can’t deliver till today. I called 10-15 time, and go to distributor office 2 time always they reply me we have delivered today and you will get it. But till now I can’t get my cylinder. Now my other cylinder already empty. They can’t book in this time other cylinder. In this time what can I do? I am an old man (81 years) please Tell me what can I do?
So, I request to you please take necessary action as soon as possible, I will thankful to you. With regards.


Tushar Kanti Bhakta.
1/8, Jadavgarh, Haltu, Kasba, Kolkata – 700078
Phone Number - [protected]

My consumer number is 67808171
I booked one cylinder on June 22 2015 (refilling) But
Badra gas Agency
B. C. Road
Bantwal Karnataka
They are not supplied me till today. I Called Twice The office But they are not giving proffer Answer

Go through this matter and do the neeedfull


Devaki
Chandrige House
Kallige Post
Bantwla Taluku 574219

Subsidy not received in bank a/c due to aadhar card Inactive

as Per Bank and LPG Gas Distributor My Aadhar Card Link with Bank and Gas Agency .but not yet received in my bank account..please help me

supply not performing properly

1. From last 3month i dont get proper service from deler 2. Using vulgar language from dealers 3.

Dear concern,
This is Rajendra Prasad Sharma, I am one of your customer. We have take a gas connection with the name of my father Mr. Raghunath Prasad Sharma dated 7/09/2004 and our consumer no 38126. At the time of conectin your people sitting over there force us to purchase acceseries times from them only.We have no option so we purchased.At that time we take only one cylinder and they assured that you can take another gas cylinder whenever you want.
Now I am trying to take my another cylinder from last three months but every time they refused to give it to us.There behaviour is so roude that I can not write here. I am sure that your 90% customers visiting your gas service station are dissatisfied. Attitude of your customer care executive is "THIRD CLASS".
If we want to book a cylinder we have to visit your gas agency at least 3-4 times.
I reqested you to kindly provide me my one cylinder and one more request to give some customer relation training to your executives.
Rajendra Prasad Sharma,
Amer, Jaipur
Gas :Amer Gas Service, Delhi road, Amer, Jaipur-2530290/2530174

Dear Sir
I am having one gas cylindar connection from Ginisha Gas Agency, Bhuj and I am going to take second cylinder for my same connection, so I want to know that what is the actual price of one gas cylindar and what maximum price subdealer can take from us on today date(09.03.09).

Please reply me so can go for purchase my second cylindar.

Thanking you.
Yours Faithfully
VijayPatel
Asia Motor Works Ltd,
Bhuj.

Dear Sir,
I am having Bharat Gas cylinder connection, Its transfer from Nasik to Old Panvel i.e. Panvel Gas Agency . From first week of March 2009 I am Trying to get Cylinder connection but till date I am unable to get cylinder connection of BHARAT GAS . " 50" days are being completed but still I am NOT getting Cylinder Connection .
All the documents in complete Respect are submitted to M/s Panvel gas Distributor I was asked to wait for Hour & its was sayed that you will get in Afternoon, so after getting confirmation from M/s Bharat Gas Representative I had said that my Spouse will come and do the apper activity they agreed & and when my spouse reached at Office she was heavily Questioned & at end that Its was conveyed that you me get cyinder in BLACK
What exactly should I do
The Gas connection is on name of My Father, he is 68 years olds, He is havinf bed Rest, so we had presented Authority letter
Still we did NOt get
waiting for your valuable reply

Mahesh Patil

Dear All,

These problems raising due to no care about customer by the rganization.Every orgaization is thinking that their development is dueto with their own efforts.Other wise even though BPCL is big organization why can not look to solve such like funny( to Them) problems through internet.No need to stand at door step of Distributors to beg all nonsence and spent our valuble time with them.At leaset now the people sitting in high poistions in organization has to think over it and take appropirate action to solve poor fellows of House hold Gas Connection holder and make acountability to the concerned distributors and officers after lodge of complaint/Querry/seeking help.

Shaik Jayad Ahmed

I need contact nos of revathi gas agency, , hafizpet

23047778 or 23047779

these are the Landline numbers of Revathi Gas Agency, Hafizpet.

we have booked the gas for consumer number 25259, one month back .
we haven;t get the refilled gas, if i tryed the 23047778 or 23047779 numbers, they are always ringing but nobody pickup the phone.

Please do the needful at the earliest bcoz my gas at home is almost completed.

thnaks
Radhakrishna
[protected]

Hi,

Please tell me the nearest bharat gas agency to Nizampet road, kukatpally in hyderabad.
Thanks
Siva

HI

If you want to use Packers and movers, don't go for the United National packers and movers. It is very cheating company.

Ramesh

yes, I completely agree with you . It hapns all the time whenever I tried to call them up. And their attitude is better not talked off...

Bharat Gas company should take action for the non response over phone by this agency

Revethi Gas agency is not at all good... neven pick your call.. they are uneducated people and doesn't know how to talk with customer...no profesionalism...fully gundagiri... someone from bharat gas should take some serious action against the people in this agency otherwise it is shame for bharat gas to provide such gunda people...

Its pathetically bad.Revathi gas agency alsways delivers domestic LPG cylinders too late.i lodged a complain with Ministry of Consumer affairs and the ministry needs complete postal address along with email address.If any one of you have the details please pass that to me.
Reagrds,
Neel Kamal Singh

It is a serious injustice to customer satisfaction; the business which is expected to be dependant solely on the patronage of the subscribers is taking the very needs of them easy by having no response to the calls made to their land lines - either they are perennially busy or the calls are never taken. I wonder how can these be allowed by the parent company! BPCL must look into these complaints seriously and make amends to ensure the customers are given their due respect and also prompt services.

Hi,
I'm also facing the same issue. To get a connection the agency is asking me to purchase a two burner stove for Rs. 4000. If not they will not issue my connection. Why should I pay Rs 4000 as good quality gas stoves are available for just Rs 1000. Please let me know whom should I contact against this social injustice. I seek support from people from all walks of life as this is one crualty against lower class and middle class people.

Thanks in advance,
Amruth

Yes same problem... is it compulsary to buy gas stove along with cylinder? or these distributor are just making money out of it?
We should be informed whether it is compulsary? and if not how much is price for getting new cylinder?

Regards,

Ujwala

plz give me new connection

Dear Sir

I want to take new connecton from Gas Distributor, Bharat Nagar, Near NFC, New Delhi -1100025. The agency is forcing me to take Gas Stove, Regulator, which already I have gas Stove, Regulator with me. I told the agency there is no rule to purchase Gas Stove along with the new connection. Agency is telling register the complaint. Plz help in this regard. What should I do?

Dear sir
I am getting bharat gas connection with 1 cylinder 1 stove by 4500/-Rs fm madhu gas service kamalganj (farrukhabad)
I want to know what is the actual price and entitlement.

dear sir,
distibuter code 115653 state punjab
city muktsar
distibuter is not giving me new gass connection after two year past away he said the time is no limit then i want to talk the sale officer bhintda kawaljeet singh [protected] he said i m busy now hisw ans is not satisfid

Sir...
Main Hari kishan S/o Bhoop Singh R/o. 1446, Kotla Mewatiyan, Bulandshahar Road, Hapur ka Niwasi hoon. Main 1 Year 8 Month se Bharat Gas Connection Lena chahta hoon. Lekin Hapur Distributors ( Jain Gas Agency) Chakkar pe chakkar kata rahe hain. Wo apne hi milne walon ko gas connection dete hain. Ya Black me connection dete hain. Or kehte hain abhi connection nahin aaye hain. 2 mahine baad aana. Or jab 2 mahine baad jate hain to kehte hain ki. abhi connection nahin aa rahe hain. 1 mahine baad aana. Aise karke hapur distributos 2 saal se pareshan kar rahe hain.
Hapur Gas Distributors : JAIN GAS AGENCY
Please Sir aap mujhe connection dilane ki kira kare. Thanks You sir
Name : Mr. Hari Kishan

Father's Name : Shri Bhoop Singh

Phone no. : +91 [protected]

Address : 1446, Kotla Mewatiyan. Buland Shehar Road, Purani Chungi,
Hapur Pin Code - 245101 Distt. Ghaziabad

City : Ghaziabad

State : Uttar Pradesh

Email ID of : [protected]@gmail.com
Unregistered
Customer

To
The Manager
Bharath Gas
Bangalore



Dear Sir/ Madam


The Gas delivery of your Agency i.e. “Anugraha Gas Agency” is O plus than any other agency which is located in Basavehwaranagar Bangalore 560079.
For which I am complaining is regarding the delivery if we book the Gas cylinder today it will be reaching us after more than the week. And the telephone lines will be always engaged even though there are two lines we should try to reach them as if we are calling some live telecast on a T.V Program. There will be no proper response from the receptionist or who receives the call. Some receptionist will not give the complaint numbers also. As I am a customer of Bharath Gas from last 10 years I am having the regular problem facing by this Agency (Anugraha Gas Agency).

Is there any other options to change the Agency to another by not changing Bharath gas
If there kindly send an e-mail to [protected]@yahoo.com


Thanking you

Vijay

at present i don have any job, i finished bcom

I am a consumer of Bharath domestic gas since 2006and reside in palavakkam Whenever I book for a refill the lady who attends asks me to book after few days without telling any reason. Sometimes she says that the cylinder was booked and will be delivered but even after 30 days of booking i have still not received the cylinder .and another constraint is i have two cylinder after using the first i book for the second one and i book when the first one becomes empty.now this itself is getting delayed for 30 days means i need to wait for the next 30 days to to get the other one with a conditon as book after 20 days so i need to wait for 50 days to get one cylindar means which is a very bad ustomer support .

you guys relally are not implementing any rules and regulatory emethods to solve these kind of issues .Selling our cylinder in black for others are also seen

if necessary action is not taken regardign this i am going to forward this complaint to consumer court for further verification

the special thing is the lady who attends the call behaves very rudely to all dont treat people with respect at all is this the wya you train those, no they are not doign the job in the right way

please take care of delivering the cylinders on time, you need us to pay money immediately in the same way you deliver us on time .will you in anyway accept us paying the cash in 20 days credit i am sure you will nto if so why delay in delivery

kindly understand the customers situation we cannot spend our halfa day to book one single cylinder

Thanking you
Usha

Its really pathetic, I believe all customer of Bharath domestic gas facing the same problem. I am trying to reach the Bharath gas agency in Adyar through phone. I am not able to reach them. Always I hear "subscriber is busy". I am really fed up with the Gas agency. Let me know, If there is any other way to change the agency without changing the bharath gas.

Thanks,
Ben

karanam govinda — online payment deduct on my account but no ticket received

sir,
i am book the tickets yesterday afternoon fm Jhansi to Agra and back made two tickets and my also received two tickets but payment are made tree tickets on my account please check the details.

sir,
i am book the tickets yesterday afternoon fm Jhansi to Agra and back made two tickets and my also received two tickets but payment are made tree tickets on my account please check the details.

Dear sir,
This is to inform you that I used to work outside in Delhi and my elder brother is in Foreign Ministry, he's usually abroad n my father is in oldage.we took the last cylinder from sajjan gas agency, kali devi road, hansi distt. hisar (haryana) on[protected] and we booked a cylinder but they are not responding properly and they are providing the cylinder on the spot but in the black without responding to the proper bookings and even to the proper bookings they never give the proper booking number and one of the biggest problem is this that they never used to book the cylinder before one monthy and it creates trouble as in a house hardly a gas cylinder can be used for one month and even after the booking the response is nil and it takes more than 15-20 days for the supply and they perform this task even after the repeatedly.so therefore I request you to take urgent and strict action against this as we are going through a lot of trouble.

MR.SANJAY SHARMA([protected], [protected])
P.S OF MR.NAND KUMAR SINGH (MEMBER OF PARLIAMENT)

THE CONNECTION BELONG TO MY FATHER
MR.KRISHAN CHANDRA SHARMA
CONSUMER NO.BD 11640