Bharat Petroleum [BPCL] Complaints & Reviews

Dear sir/madom,

I have transferred my Bharat gas connection MUMBAI To PUNE.
During transfer two female Officers has not refunded my 1000 approx.
They told me you will get 1000 Rs. from Pune Office, But Pune officers told me only Mumbai Officers will refund your amount.

I am very much surprised from your service.

Date of visit : 25-APRIL-2008
Address : Bharat gas, Koparkharane,...

Respected Sir/Mam,
I would like to inform you that i have complaint about the Bharat Gas District Balrampur.Sir when i want to take a gas of price 299rs then they make a mendatory condition that you have to take Double Dimond or other tea.They always take another charges of tea of 18 rs(total=317).When we try to ask i dont want to teke packet of tea..then they told me you dont get the Gas Cylinder when you not buy the tea packet...

I had booked my refill for domestic LPG on the 3 rd of May 2008. The consumer number being M 7202.The person from Hindustan Gas agency, 4E First Main Road, Kasturibanagar, Chennai-600 020, took my consumer number and gave me the booking number as 1084 and informed me that the gas cylinder would be delivered in 2 days time. On the 5th of May I called them again asking them why it was not delivered, when they told me it would be delivered definitely...

I am Vivekananda Ghorai residing at - SI/129, Gori Garden, Gouri Nagar, Kedargouri, Bhubaneswar - 2, and my Bharat Gas connection consumer no is 28866.
From the date 27th April' 2008 to till to day I am not able to book my gas through phone as point no 1 > from morning 6 .00 am to 9.00 am nobody is picking the phone (phone numbers- 2547189 &[protected]> Phone no 2547189 is always busy from 9.00 am to 6.00 pm 3> Phone...

Hi,

I stay in Vaishali. I am serviced by Vishnu Jyoti Gas Service. It is very dissapointing and disheartening to notice that te cylinder that is given to us does not have the mentioned volume of LPG. Infact this problem has cropped up ever since the company has stopped consumers from directly taking gas from its godown. I have even offered the company to charge cartage from me and allow me to take the cylinder from the godown...

THESE COMPLAINS POSTED ON www.ebharatgas.com in Talk to us menu but not received any kind of reply from authorised persons...
Complains sent to listed below mentioned persons:-

To:- [protected]@bharatpetroleum.in,
[protected]@bharatpetroleum.in,
[protected]@bharatpetroleum.in

CC:- [protected]@bharatpetroleum.in, , [protected]@bharatpetroleum.in, [protected]@bharatpetroleum.in

Dear...

Respected Sir,
I have following few points for your humble consideration please.
1. I had submitted an application for taking new connection to M/s. Chitra Gas Agency, Sec 55, Noida (U.P.) on 08 april 2008.
2. I am a Government Servantg and not able to visit their office again and again for taking a new connection.
3. On account of this, they even after 23 days did not give any response to my application.br...

Dear Sir,
I am a consumer of Bharat Gas, consumer S-019805
I have book my LPG cylinder with agency Jagrti Gas Agency
Khandsa Road Gurgaon on dated[protected] booking no 431 through phone and several time also follow in phone but till now I cant received refilled cylinder please do the needful

Surender Singh
(Consumer No. S-019805)
H.No: 277/157 First Floor
New Shanti Nagar
Opp....

Sir,

We are having LPG connection from Bharat Petroleum through BALAJI GAS AGENCIES, ARASARADI, MADURAI. Now i have applied for an additional LPG CYLINDER but the Agency is demanding to purchase Kitchen items in their show room for Rs.1500/-, then only they will give ADDITIONAL LPG CYLINDER for us.

This is not right to compell the consumer to purchase for Rs.1500 just for booking an ADDITIONAL LPG CYLINDER.br...

The most poor service...lack o[censored]nderstanding customer care..not responding to the calls......

Dear Sir/ Mam,
I am a resident of saltlake Kolkata. my name is mayank sharma. my BHARAT GAS consumer card no. is 20013 at ur distributor in salt lake. i booked my gas on 31/03/08. and they did not deliver it.after that on 23/04/08 i have gone to them. they gave me a mobile number to call and after that i called this man he gave me delivery on 24th morning. and asked for 400 rupees.
where normal rate is 320 rs. its the clear...

Sir

After my marriage on 24-11-07 I shifted to 44 Shalimar Bagh, Ajmer Road Jaipur. I had contacted your LPG Gas Dealer MS Gulab Gas Agency, Shop No. 91-92, Guru Jambeshwar Nagar, Vaishali Nagar, Jaipur in month of December 07 and submitted documents as suggested by your company agency

1. Affadavit of having no gas connection of any company
2. Copy of Tenancy Agreemtn as Address Proof

I...

I am facing trouble from Bharat Gas here in HBR Layout. I had booked my cylinder a MONTH back, and since then have been reminding the agency continuously about the this. But they are indifferent to making a delivery to my place. I had shifted my connection from Vivek Nagar last month and this is the first time I am getting to encounter such behavior.

Address to the Agency:

201, 3rd Main Road
Next to CMR...

Sir,

I, Mr. Vishwas Anant Samant,
205, Tirupathi complex, Ram mandir road, Bhabali naka,
Borivali, mumbai.

I went to sunandan Ageny [ authorized agency for Bharat Gas], borivali (w) to book new gas connection. Ageny's representative told me to purchase gas stove or 10kg dawat rice + 1 kg tata tea if i want new connection.
This is kind of black marketing for new gas conenction. I...

I had booked my refill order on 20/3/2008. but still i had not got delivery for same, ...
Previously I had booked my refill order on 30/1/2008, which was delivered on 22/2/2008.
Is these a sign of non-capability of BPCL to provide service to satisfy it's customers. I am at BODELI, where I had taken new connection for HOME USE..
Is they are taking these much time for Industrial or Commercial Users also..
Is...

sir,
I have ordered for gas before 8 months from one of your agency named HI- POWER BHARAT GAS AGENCY (Distributor No.641767)
situated at MUNDUR, PALAKKAD, KERALA. They are not at all responding to our frequent complaints, please take action on this complaint, as no other customer has suffered much as me, and for the last EIGHT MONTHS... and still it is continuing...PLEASE DO THE NEEDFUL
M.RAVEENDRAN NAMBOODIRI
KATAMPAZHIPURAM...

Please inform us what is the procedure for Changing of Name and Adress of Connection...

Manav Enterprise in Frazer town( Bangalore )(Bharath Gas) is one of the worst gas ageny even encountered .They would never pick your call.
You book for a refill and you will be assured the same over a week. They would never refill as assured.And then you need to keep calling everyday (trying your luck as they never pick the receiver).If lucky you might get it after another 15 or 20 days (provided you call everyday ) ... Isnt this...

This is a complaint against one of Bharat Gas agency or maybe the company itself. I am one BIG ANGRY AND DISSATISFIED customer of Bharat Gas.

I wanted a new connection for my home and I visited SURYA GAS AGENCY in Ulhasnagar - 1, Dist. Thane, Maharashtra

There I was asked for Rs. 3700.00 for new connection which included a burner. I asked them to allot me only cylinder as I have one good quality sealed packed...

dear sir,
my coustomer id is 26150 at COOKLEEN gas agency.
city- Kolkata (W.Bengal). I have booking my cylinder
date-15.02.2008 and registered my booking order as 7592 but COOKLEEN gas agency does not
delivered the gas cylinder to me. i had several times rang them up for the same, but they replied as we have already received the cylinder. Where as they did not supplied the gas cylinder.More over after that COOKLEEN...