[Resolved]  Bharat Gas — Non-delivery even after 15 days of booking

DEAR SIR,
THE BHARAT GAS CLAIMS TO DELIVER THE GAS-CYLINDER TO ITS CONSUMER WITHIN 24 HOURS OF BOOKING.
HERE, WE HAD BOOKED OUR CYLINDER FOR HOME-DELIVERY
ON 12/09/2009 AT Madam Enterpriseas Madivala Bangalore
THE DELIVERY HAS NOT TAKEN PLACE DESPITE OUR DAILY
REMINDERS TILL TODAY 14/10/2009.

regards,
Shekar
consumer number 19835

I have booked a refill cylinder from Rashmi Gas agency on 19th Sept 2009. Till date (14th Oct 2009) i have not received it. On bharat gas wesite they claim that customer comes first and will deliver refill within 24Hrs...Phone numbers of distributor is always busy..sometimes they dont pick the call...after trying to call for 50 times if you are lucky call will go through (Height of testing patience)...even i[censored] r lucky and ur call gos through the receptionist lady will say that they will deliver cylinder today...I am still waiting for Bharat Gas 24Hrs to get over!

Consumer Number: 38489

Dear Sir,

We had made a complaint 2 days back about our problem with the dealer and delivery man. Till date we have not even received the acknowledgement fo our complaint from your customer services forget about the action. We think all these are for only show and no action. If ibt is so then why you make the people fool and waste their time.

With kind regards and thanks.

Yours sincerely A H Saifee
Consumer no. BF 111009
City Bhopal
Contact No [protected]

Dear sir,
i have been shifted from bangalore to belguam recently, and i have tranfered my conection to belguam. at the time of trasfer they told me to take two days to to get new conection at belguam. but dealer telling it will take minimum of 8 days.

thanks& regards
shiva.

Veery Bad Service in kanakapura

Bharat Gas — Refill with oil packet(by force)

Rajahmundry Lakshmi Agency by force they were giving Refill . i.e if you want refill you have to by TEA 1/4 packet,or BULBS, GAS TUBES OIL PACKETS This items in addition to the cylinder you have to purchase
like this we were suffering please control him

Thanking you

I AM A CONSUMER OF BHARAT GAS FOR MORE THAN 10 YEARS

OUR AREA BHARAT GAS DISTRIBUTOR SAYS THAT BPCL FORCES ALL CONSUMERS TO BUY GAS TUBE.

HENCE HE HAD BLOCKED GAS REFILL BOOKING.

BHARAT GAS DISTRIBUTOR'S MANAGER CONFIRMED THAT WE CAN LODGE A COMPLAINT TO BPCL. HIS NAME : MR.PUGAZH & HIS CONTACT NUMBER[protected]

AS PER HIS SUGGESTION THIS COMPLAINT IS LODGED. NAME OF GAS AGENCY IS INTENTIONALLY WITH HELD.

Dear Sir,

I have booked a sylender on 02.10.2009 with Order No. :360363 on web.

But i am still waiting for sylender. you are requested to kindly arrange to send the sylender at the earliest.

regards

Hemant Agarwal

Consumer No. A41148 with Aambika Gas services, Jaipur

Bharat Gas — Improper service

Gas is not supplied in due course of time. No proper response on phone even after making personal contact to the agency. No home delivery. Fed up of distributor's services.
K.P.Chauria near old power house Chhindwara

Bharat Gas — Non delivery of cylinders even after 25 days

20th october
i booked two cylinders with following consumer nos
1 M 2778
2 2297
Both at the my address
with M/s Pushpak Gas, Kankhal Haridwar.on 25th septemebr 2009
these cylinders have as yet not been delivered even after 25 days. this prctice is not unusual with this agency. it is their usual practice
Namita

I am residing at Old Washermenpet, Chennai -21, Consumer no: 5396 and the distributor is Sri Balaji Gas Agency, 2, M.S.Koil St, Chennai - 600013.I had booked refill 0n 8/10/09 after the stipulated period of 21 days from the date of supply of last refill and till today refill is not yet supplied to me. When I contacted BPCL office on Phone No:[protected] it was told that refill shud be supplied within a week from the booking date but even after 12 days refill has not been supplied. I was told that the distributor is not procuring loads due to some constraints and thus consumer are put to unnecessary hardships for no fault. It is requested to intervene to and end our woes.

Regards

my name raj rani

cons no. r35044

booking date by phone 6/10/09

second booking by internet 14/10/09 booking no. 366515

third time booking by phone 16/10/09

twoday also bookling for net booking no.368924

Had a bad experience with the Bharat Gas Agency @ Nigdi. 20-Oct-09: I tried to change the cylinder. Gas started leaking with a hissing sound. Had tried to lodge a complaint for an immediate response, but couldn't get through as they were on holiday. No emergency contact available. Fortunately, i had Mechanic's number. I dialed him up. He asked me to keep the cylinder outside my house. I kept the cylinder outside my house.

I called them up again this morning. They asked me to wait till 12 PM. I insisted them to take quick action. Mechanic had taken his own time & reached my place at around 1PM & replaced the washer.

It proves that they don't care about human lives. Such a nasty service. Your action on this would be much appreciated. If you need further details, please get in touch with me.

DEAR SIR,
i am residing in Delhi and my connection no is 9912.Distributor ASHWINI ENTERPRISES 143374
i booked gas on[protected] through internet and my booking no. 358477 but my distributor says the online booking is not avilable in my systems only book for refilling cylender through SMS or agency's phone no.
I say if not worked the online booking option delete the option on this web or send a massage to ASHWINI ENTERPRISES 143374 for booking through internet
Basharat Ansari
H 439 Sunder Nagari Delhi 93
Mob [protected]

Bharat Gas — Non delivery-Delayed delivery

Sir,
I am a bharat gas domestic cylinder consumer residing at Sector-17, Rohini, Delhi and my customer number is R-35408. I have booked for a gas cylinder with Vijay Gas Agency by telephone on 05/10/2009 but till date delivery is not given. The officials at Vijay Gas Agency, Badli rarely pick up the phone and in very harsh tone reply that I will recieve the gas cylinder tommorrow but the tommorrow has not come yet. Their numbers, 27854368, 27857383 & 64517496 is always busy. I have tried to contact the customer care number of Bharat Gas i.e. 23324847 which is also busy. I am greatly harrassed. Earlier my distributor was Rohit Gas Agency which is closed now and my customer number is now transferred to Vijay Gas Agency. I have heard of similar nature of complaints with regard to Vijay Gas Agency from other customers also. Please do the needful.

Bharat Gas — new connection not given...........

Dear Sir,

Dasmesh Nager st no 4-b #2115 Muktsar .
[protected], [protected]

Distributor Code : old 115653, New Code :- 531847 (Muktsar Gass Centre) MKS(Punjab)

My name is Mangat Ram I have applied for a new connection 9/7/07 then after 6 Month I want Dear Sir,
to talk the distributor but he is not always stay in office, his manager Raman says please wait more than 6 to 8 month than after 6 month I m talking again the manager but he says the waiting no is lots off so now you can wait more 2-3 month his ans is not satisfied .then I m going to the distributor Mr. Vijay he says my company is change the rules now you can apply again, than14/3/09. I was filled the form again but after 6 month he is not giving me the new connection when I want to talk the distributor the manager and his employs is not talking well, they talk roudly he says you can complaint anywhere my approach is everywhere . I m also talking to the sale officer he says I m busy nopw his ans is not satisfied Then I m taking the head office Bathinda Mr. L.N. his office 2430136. He is not in office for last one month. His employee [protected] says, he is going to chandigarh.

So, every one is not getting any responsibility my problem is so big because I have no any connection please gave me a new connection.

DEAR SIR,
THE BHARAT GAS CLAIMS TO DELIVER THE GAS-CYLINDER TO ITS CONSUMER WITHIN 24 HOURS OF BOOKING.

MY CONSUMER NO IS 27162. AGENCY IS KeralaState Civil Supplies Corp., L.P.G.Out let, Kayamkulam, Kerala, C.C. No.621837
SIR
Past 15 days we r trying to book for refil the gas to this agency on[protected]/2441050 but nobody is recieving the phone / the route is always busy.Please take immeadiate action against this inconvienience.

PLZ LET US KNOW, HOW CAN WE CONTINUE THE RELATIONSHIP WITH YOU IF WE ARE NOT GETTING PROPER SERVICE FROM YOUR SIDE AND NOT EVEN PROPER REPLY ON PHONES. THE BEHAVIOUR OF YOUR EMPLOYEES WITH US IS WORST.

Cordially yours

Remadevi kunjamma.

very poor service

please give me detail rajeev gandhi gramid lpg retailar centar

ME TOO FACING THE SAME SITUATION.

THIS IS TO INFORM YOU THAT I AM A CONSUMER OF BHARAT GAS AGENCY, DEALER RASHMI GAS AGENCY, OPP KR PURAM RLY STATION. MY GAS CONNECTION NO. IS 37555 IN THE NAME OF MR. KUMARA SWAMY PALLA. I HAVE BOOKED A CYLINDER ON 19-09-09 BUT TILL 22-10-09 I.E TODAY THEY HAVE NOT DELIVERED THE CYLINDER. WHENEVER I TALK TO THEM ON PHONE THEY SAID THAT TODAY YOUR DELIVERY WILL BE SEND BUT THEY DIDN’T YET DELIVERED THE SAME. IN SPITE OF PERSONAL VISIT TO THE AGENCY THE RESPONSE IS SAME. IT IS VERY DIFFICULT FOR ME TO TRACK THEM DAY AFTER DAY. PHONE LINES OF THE AGENCY IS NORMALLY VERY BUSY.UN ATTENDIVE ( MEANS THEY LIFT THE PHONE AND IMMEDIATELY CUT THE LINE).IF ATTENDED THE RESPONSE WILL BE"THE REFILL WILL BE DELIVERED TODAY" BUT NO DELIVERY AS OF NOW.

PLEASE HELP ME AND INFORM ME HOW CAN I GO FURTHER FOR REQUIRED ACTION IF ANY.

KIND REGARDS,
PALLA KUMARA SWAMY