Comments
Sir'
My consumer number is 7842 and my cylinder is delivered from Isakathota in Visakhapatnam. The agency is called Prathibha Bharat Gas Company.
I booked my gas on 27-9-10 and the gas was delivered today, 27-10-10, after having an altercation with the girl who answered the phone number 2010558. She cut the phone off while I was talking.
We are here since about 4 years, and in all these years we rarely received our cylinders on time. Generally we have to wait for over 15 days before we receive the cylinder. We were told very often that there are no 'boys' to bring the cylinder. We've gone with our own vehicle and picked it up ourselves on some occasions. We are not allowed to book another cylinder until 20 days, and such unending delays causes us a lot of problems.Very often nobody answers the phone. Or the phone is kept continuously engaged. It becomes extremely frustrating.
As customers, I think the least we can expect is the service of delivering the cylinder. Some delay can be tolerated, yes. But not a month.
I am writing to you hoping that action will be taken with regards to this. If after being irresponsible, the people of the agency do not even have the courtesy to apologise and make good the mistake, it reflects very poorly on your company. I have been patient for a long time now, and I hope you will give me a positive response.
Thank you .
Mrs. R. Ravi Kumar.
My consumer number is 7842 and my cylinder is delivered from Isakathota in Visakhapatnam. The agency is called Prathibha Bharat Gas Company.
I booked my gas on 27-9-10 and the gas was delivered today, 27-10-10, after having an altercation with the girl who answered the phone number 2010558. She cut the phone off while I was talking.
We are here since about 4 years, and in all these years we rarely received our cylinders on time. Generally we have to wait for over 15 days before we receive the cylinder. We were told very often that there are no 'boys' to bring the cylinder. We've gone with our own vehicle and picked it up ourselves on some occasions. We are not allowed to book another cylinder until 20 days, and such unending delays causes us a lot of problems.Very often nobody answers the phone. Or the phone is kept continuously engaged. It becomes extremely frustrating.
As customers, I think the least we can expect is the service of delivering the cylinder. Some delay can be tolerated, yes. But not a month.
I am writing to you hoping that action will be taken with regards to this. If after being irresponsible, the people of the agency do not even have the courtesy to apologise and make good the mistake, it reflects very poorly on your company. I have been patient for a long time now, and I hope you will give me a positive response.
Thank you .
Mrs. R. Ravi Kumar.
Bharat Gas LPG Domestic Gas Cylinder — NON DELIVERY OF CYLINDER AS 15 DAYS HAVE BEEN PASSED AFTER BOOKING
THIS CMPLAINT IS AGAINST M/S PAWAR GAS AGENCY, SECTOR 14 RAJNAGAR, GHAZIABAD. WE HAVE BOOKED THE CYLENDER ON 18/10/2010. BUT NO DELIVERY HAS BEEN DONE TILL DATE. ON PHONE HE ALWAYS COMMITS TO SUPPLY WITHIN 1-2 DAYS. NOW POSITION IS THAT HE ALWAYS KEEPS HIS OFFICE PHONES BUSY. NO RESPONSE FROM THEIR END IN LAST 4 DAYS. PLEASE HELP. HIS AGENCY NO.[protected], AND 2825032. MY.CONNECTION NUMBER IS 618539. THANKYOU. We are suffer from dely in refiling agent in bangalore take more then one month
eaerly tear we use to get refilled in time please do needful
eaerly tear we use to get refilled in time please do needful
hi
This is krishna from chennai we have a bharat gas connection recently.but the problem is that the gas stove is not working properly so u do plz take this compliant and rectify the problem immediately
ADDRESS
KRISHNA KUMAR, ([protected])
MURUGESHAN,
DOOR NO 38/2,
MEDLEY 2ND STREET,
T NAGAR,
CHENNAI
This is krishna from chennai we have a bharat gas connection recently.but the problem is that the gas stove is not working properly so u do plz take this compliant and rectify the problem immediately
ADDRESS
KRISHNA KUMAR, ([protected])
MURUGESHAN,
DOOR NO 38/2,
MEDLEY 2ND STREET,
T NAGAR,
CHENNAI
Dear Sir,
I am single cylender user and our gas agency booked our cylender ia a month only. but schedule ais 15-20 days one month. after Booking they have delivered the cylender after 10 days . Always they said that there are shorted of gas.
When I asked for Titmely delivery and agrre to ay Rs.25/- or Rs.50/-. They refused and said there are no such service is providing by Bharat Gas.
We are customer of:-
M/s Anil Enterprises
Rajive Chowk
Old Faridabad, Haryana
Phone :[protected], 2292701
I am single cylender user and our gas agency booked our cylender ia a month only. but schedule ais 15-20 days one month. after Booking they have delivered the cylender after 10 days . Always they said that there are shorted of gas.
When I asked for Titmely delivery and agrre to ay Rs.25/- or Rs.50/-. They refused and said there are no such service is providing by Bharat Gas.
We are customer of:-
M/s Anil Enterprises
Rajive Chowk
Old Faridabad, Haryana
Phone :[protected], 2292701
THE BHARAT GAS CLAIMS TO DELIVER THE GAS-CYLINDER TO ITS CONSUMER WITHIN 24 HOURS OF BOOKING.
HERE, WE HAD BOOKED OUR CYLINDER FOR HOME-DELIVERY
ON 13/10/2010
MY SGS NO. IS11573 AND SV. NO.IS[protected].
THE DELIVERY HAS NOT TAKEN PLACE DESPITE OUR DAILY
REMINDERS TILL TODAY i.e.07/11/2010
HERE, WE HAD BOOKED OUR CYLINDER FOR HOME-DELIVERY
ON 13/10/2010
MY SGS NO. IS11573 AND SV. NO.IS[protected].
THE DELIVERY HAS NOT TAKEN PLACE DESPITE OUR DAILY
REMINDERS TILL TODAY i.e.07/11/2010
Bharat Gas — DELIVERY TAKES 22 DAYS !
Dear Sir/ MadamRef: Cons 9361, Distributor: Premier Gas Service.
This is to bring to your attention that I requested for a gas cylinder on 18th Oct,2010 & I got the cylinder delivered on 08th Nov 2010. (after 23 days!!!!), WHY ? Is it a diffcult job?
When we contact your call centre the representatives don't even have the decency to answer our telephone ? They just pick up the receiever & put it aside...
What standard of professionalism is this ? How should we manage to run without gas cylinder for 23 looong days ????
Morever there is no manager or responsible person in the office of Premier Gas Office. I fail to understand how can any office premises work without any manager on duty or any equivalent full time responsible officer on duty being physically present ?
We have 2 infants in the house. We cannot give them outside food for health & hygenic reasons. How are we suppose to manage for 23 days ????
The damage done to us is irrepairable.
We are 15 years old customer, we use gas service for our & our family's convinience & not to go through any ordeal.
I expect a response in written communication from your side.
Thanking You
Yours Sincerely
(Mrs Beena N. Sarkar)
[protected]
SIR
I am a victim of poor gas supply .my name Anup kumar copy no. 9552 fatehabad haryana .i booked a cylinder on date 20-10-10 at SUKMANI GAS AGENCY FATEHABAD (HARYANA) .Every time they says kal bhej denge.i m very frustrated . please help me
ANUP KUMAR
COPY NO. 9552
FATEHABAD HARYANA
08-11-10
I am a victim of poor gas supply .my name Anup kumar copy no. 9552 fatehabad haryana .i booked a cylinder on date 20-10-10 at SUKMANI GAS AGENCY FATEHABAD (HARYANA) .Every time they says kal bhej denge.i m very frustrated . please help me
ANUP KUMAR
COPY NO. 9552
FATEHABAD HARYANA
08-11-10
Dear Sir,
I am residing at Ghatkopar and my connection No. is 53159
With regards to inform you that Manjiri & Company in Ghatkopar West, Mumbai is not picking up Phone when need to contact for gas cylinder as to my knowledge i have their 3 contact nos. but rarely answer any one.
I am residing at Ghatkopar and my connection No. is 53159
With regards to inform you that Manjiri & Company in Ghatkopar West, Mumbai is not picking up Phone when need to contact for gas cylinder as to my knowledge i have their 3 contact nos. but rarely answer any one.
To Territory Manager
Bharat Petroleum Corporation Ltd
LPG Territory
Bhitoni, Jabalpur (MP)
Subject: Poor Service and Non Delivery of Gas without Gratification
Dear Sir,
1. I am writing this letter to apprise you about the poor service by the Bharat Gas Agency over here. Gas supply is NOT only irregular but it is supplied to those who can pay extra amount. Getting supply at residence is a upheaval task over here. Even after 20 to 30 days of prior booking one has to constantly request to supply the gas cylinder.
2. To elucidate the case I booked the gas on 13.10.2010. The booking registration No was 1377. I had been ringing the agency since last four days but all in vain.
3. The behavior of staff employed is awful and erratic. Here nothing moves without gratification. In view of the above may I request you to take strict action for improving the service failing which why the agency should NOT be cancelled.
4 In view of the above may we hope for an positive response. You are requested to inform the Head office address for future correspondence if required.
Bharat Petroleum Corporation Ltd
LPG Territory
Bhitoni, Jabalpur (MP)
Subject: Poor Service and Non Delivery of Gas without Gratification
Dear Sir,
1. I am writing this letter to apprise you about the poor service by the Bharat Gas Agency over here. Gas supply is NOT only irregular but it is supplied to those who can pay extra amount. Getting supply at residence is a upheaval task over here. Even after 20 to 30 days of prior booking one has to constantly request to supply the gas cylinder.
2. To elucidate the case I booked the gas on 13.10.2010. The booking registration No was 1377. I had been ringing the agency since last four days but all in vain.
3. The behavior of staff employed is awful and erratic. Here nothing moves without gratification. In view of the above may I request you to take strict action for improving the service failing which why the agency should NOT be cancelled.
4 In view of the above may we hope for an positive response. You are requested to inform the Head office address for future correspondence if required.
DEAR SIR,
THE BHARAT GAS CLAIMS TO DELIVER THE GAS-CYLINDER TO ITS CONSUMER WITHIN 24 HOURS OF BOOKING.
MY CONSUMER NO IS 690616. AGENCY IS BHARAT GAS AGENCY, 34-D KAMLA NAGAR
HERE, WE HAD BOOKED OUR CYLINDER FOR HOME-DELIVERY
ON 29/10/2010 AT BOOKING NO.298852.
THE DELIVERY HAS NOT TAKEN PLACE DESPITE OUR DAILY
REMINDERS TILL TODAY i.e. 11/11/2010.
PLZ LET US KNOW, HOW CAN WE CONTINUE THE RELATIONSHIP WITH YOU IF WE ARE NOT GETTING PROPER SERVICE FROM YOUR SIDE AND NOT EVEN PROPER REPLY ON PHONES. THE BEHAVIOUR OF YOUR EMPLOYEES WITH US IS WORST.My Mob No...[protected]
THE BHARAT GAS CLAIMS TO DELIVER THE GAS-CYLINDER TO ITS CONSUMER WITHIN 24 HOURS OF BOOKING.
MY CONSUMER NO IS 690616. AGENCY IS BHARAT GAS AGENCY, 34-D KAMLA NAGAR
HERE, WE HAD BOOKED OUR CYLINDER FOR HOME-DELIVERY
ON 29/10/2010 AT BOOKING NO.298852.
THE DELIVERY HAS NOT TAKEN PLACE DESPITE OUR DAILY
REMINDERS TILL TODAY i.e. 11/11/2010.
PLZ LET US KNOW, HOW CAN WE CONTINUE THE RELATIONSHIP WITH YOU IF WE ARE NOT GETTING PROPER SERVICE FROM YOUR SIDE AND NOT EVEN PROPER REPLY ON PHONES. THE BEHAVIOUR OF YOUR EMPLOYEES WITH US IS WORST.My Mob No...[protected]
Dear sir/mam,
My Name: S.Kandavel
Connection no: 53140
Addres:23/1 puthu street, opp GH, Thiruporrur, Kancheepuram dist
Booking on : 08.10.2010
Till date i am not recived, many time i call to the agency telling today deliver but still not deliver..
Please deliver very urgent..
Thanks & Regards,
S.Kandavel.
[protected]
My Name: S.Kandavel
Connection no: 53140
Addres:23/1 puthu street, opp GH, Thiruporrur, Kancheepuram dist
Booking on : 08.10.2010
Till date i am not recived, many time i call to the agency telling today deliver but still not deliver..
Please deliver very urgent..
Thanks & Regards,
S.Kandavel.
[protected]
Sir
I am deepak kumar i am very upset for my gas agency bharat gas in mangolpuri so please give me a phone number where i can complaint direct by phone please give me immediately or mail my [protected]@yahoo.com, please sent as soon as posible.
I am deepak kumar i am very upset for my gas agency bharat gas in mangolpuri so please give me a phone number where i can complaint direct by phone please give me immediately or mail my [protected]@yahoo.com, please sent as soon as posible.
Dear Sir,
My Consumer No.is 35153, KAMALA GAS SERVICE, Bharat gas of Nehru Nagar, Ghaziabad (U.P)
With Regard to inform you that, I Booked my cylinder for home delivery refilling for gas on 28 oct. 2010, more than 20 days no gas has been supplied to me. The gas was booked 20 days back & inspite of repeated demands
I request you humbly that kindly look into the matter and pass necessary order to Ageny.
Please do the needful
Arun Kumar ([protected])
A-63, Nand Gram, Ghaziabad, U.P
[protected]
My Consumer No.is 35153, KAMALA GAS SERVICE, Bharat gas of Nehru Nagar, Ghaziabad (U.P)
With Regard to inform you that, I Booked my cylinder for home delivery refilling for gas on 28 oct. 2010, more than 20 days no gas has been supplied to me. The gas was booked 20 days back & inspite of repeated demands
I request you humbly that kindly look into the matter and pass necessary order to Ageny.
Please do the needful
Arun Kumar ([protected])
A-63, Nand Gram, Ghaziabad, U.P
[protected]
Bharat Petroleum Ltd — Not Receiving Petro Cord
My Name is K Yadagiri CharyI have applied for a petro cord on[protected] but still i am not getting that cord
Dealerar - University Filling Station
Code - 123402
Application No - 2478580
Batch No - 1366
Roc No - 3
sir,
i have deposited six thousand two hundred sixty one Rupees only for new dbc connection on thirty october two thousand ten at M/S.ashwiniI bharatgas, dolmandap sahi, puri orissa.At the time of the booking they told me to come after fifteen days but when i went they give me new date for delivering my dbc connection and when i went on that they again give me new date.Sir, from that day i am continuously pursuing for my connection but unable to find till date.In this regard i request u for kind and immediate help.
My E-Mail ID is [protected]@yahoo.co.in Please send me the solution.
i have deposited six thousand two hundred sixty one Rupees only for new dbc connection on thirty october two thousand ten at M/S.ashwiniI bharatgas, dolmandap sahi, puri orissa.At the time of the booking they told me to come after fifteen days but when i went they give me new date for delivering my dbc connection and when i went on that they again give me new date.Sir, from that day i am continuously pursuing for my connection but unable to find till date.In this regard i request u for kind and immediate help.
My E-Mail ID is [protected]@yahoo.co.in Please send me the solution.
IT WAS A BEST TO ALL BUT BAD TO ME
Meera gas services in meerut — NON-DELIVERY EVEN AFTER B 29 DAYS OF BOOKING
NON-DELIVERY EVEN AFTER B29 DAYS OF BOOKINGDEAR SIR,
THE BHARAT GAS CLAIMS TO DELIVER THE GAS-CYLINDER TO ITS CONSUMER WITHIN 24 HOURS OF BOOKING.
HERE,WE HAD BOOKED OUR CYLINDER FOR HOME-DELIVERY
ON 29/10/2010 AT SRNO.690.
THE DELIVERY HAS NOT TAKEN PLACE DESPITE OUR DAILY
REMINDERS TILL TODAY i.e. 26/11/2010
Dear receipient,
SUB: Non delivery of refill cylinder till yet.
Booking date: 24/11/2010
Connection number: 3692
Ref. number 4619984
Dealer:Chitra Gas Service. Noida sector-55.
Sir i have booked my cylinder on above mentioned date. I am residing in Khora colony. I didnot received my cylinder till yet. Even as per the dealer instruction i got an off from my office and went to the delivery point. I waste my whole day in a long que but i idid not received my refill. Even the phone number is mentioned on the booking receipt, also the delivery boy know my house. Every month i am facing such type of problem. When i talk to the dealer he/she always told us that it will deliver today only. Is this the promise of "bharat gas to deliver refill witin 24 hours"? Not only me but the every consumer of this area is facing such kind of problem but they dont have any alternative also they are not so consious about the suggestion or complaint to any concerned person. Please have a look on such prolem and get it resolved. I am hoping for some best result.
Ph# [protected]
[protected]
Thanks
SUB: Non delivery of refill cylinder till yet.
Booking date: 24/11/2010
Connection number: 3692
Ref. number 4619984
Dealer:Chitra Gas Service. Noida sector-55.
Sir i have booked my cylinder on above mentioned date. I am residing in Khora colony. I didnot received my cylinder till yet. Even as per the dealer instruction i got an off from my office and went to the delivery point. I waste my whole day in a long que but i idid not received my refill. Even the phone number is mentioned on the booking receipt, also the delivery boy know my house. Every month i am facing such type of problem. When i talk to the dealer he/she always told us that it will deliver today only. Is this the promise of "bharat gas to deliver refill witin 24 hours"? Not only me but the every consumer of this area is facing such kind of problem but they dont have any alternative also they are not so consious about the suggestion or complaint to any concerned person. Please have a look on such prolem and get it resolved. I am hoping for some best result.
Ph# [protected]
[protected]
Thanks
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1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura, Ahmedabad, Gujarat, India - 380014
I have Bharat Gas connection consumer no.33120 from your dealer M/S. Harsha Enterprises, VV Puram, Bangalore. It is possible to contact the Prime Minister or President of India but not this dealer. We have to continuouly ring all his phone connections for hours together to contact him for booking. By chance if any of the employees of this dealer pick up the call, it is like winning a lottery.
The employees of this dealer behave very rudely. We make gas booking through sms and get a confirmation of booking no. but the dealer says that it has been automatically cancelled. HOW ????. If it is cancelled, why we are not informed about the reason of such cancellation ??. We wait and wait and we go to them, they behave rudely ?? .
The consumer is helpless and is forced to bribe and get it from black market or face all sort of problem without the gas.
There was a news that the working people can get the gas immediately by paying certain extra charges in the odd working hours. Please implement it immediately in Bangalore also. We are prepared to pay extra in this way instead of going to black market. Please implement this scheme immediately and take action immediately against this particular distributor.
With regards,
R K Dikshit
M: [protected]